Job Summary:

The IT Project Coordinator is responsible for supporting the planning, execution, and delivery of technology projects. This role involves working closely with stakeholders to understand their requirements, communicating these to the development team, and ensuring projects are completed on time and within scope.

Job description:

· Stakeholder Management: Understand and gather project requirements from stakeholders. Act as the primary liaison between technical teams and non-technical stakeholders.

· Communication: Clearly and promptly communicate project expectations, milestones, and progress to team members and stakeholders.

· Project Tracking: Oversee and monitor the progress of projects using project management tools to ensure timely delivery. Maintain detailed project documentation, including logs for all project tasks.

· Priority Management: Assess project priorities and constraints to allocate resources and timelines effectively.

· Task Delegation: Delegate tasks and responsibilities to appropriate developers based on their skills and project needs.

· Testing and Deployment: Coordinate with QA teams to ensure projects meet the required standards before deployment. Oversee the testing phases of the project lifecycle.

· Documentation: Keep comprehensive project documentation including stakeholder requirements, project progress reports, and final deployment deliverables.

· Design Tools Familiarity: Utilize flowchart diagrams and wireframes to plan and present project specifications clearly.

Working schedule & Salary package

• 5 days working per week Monday – Friday (9.00am – 6.30pm), 2 day off.
• $2,800 - $3,800 SGD (Depends on experiences)

What we offer

• Annual salary increment & Bonuses!
• Medical / TCM / Optical / Dental claims!
• Career progression

Requirements:

· Educational Background: Bachelor’s degree in Computer Science, Information Technology, Project Management, or a related field.

· Experience: 2+ years of experience in project coordination or management within an IT environment.

· Technical Skills: Proficiency with project management software (e.g. JIRA, GitHub). Understanding of software development and web technologies. Skilled in using tools for creating flowcharts and wireframes.

· Soft Skills: Excellent communication and interpersonal skills, strong analytical and problem-solving abilities, and a proactive approach to resolving issues and risks.

· Certifications: Certification in Project Management is preferred.

Additional Skills:

· Ability to work in a fast-paced, deadline-driven environment.

· Strong organizational skills with the ability to manage multiple priorities simultaneously.

· Keen attention to detail and commitment to excellence.

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Our Client, a Prestigious leading organisation is seeking to recruit for an IT Support Analyst / Senior IT Support Analyst for their IT Services department.

Location: Central Singapore (Near Raffles Place MRT)

Responsibilities:

• Provide first and second level of IT support for end users
• Manage service request and incident management processes to meet with the IT service quality SLAs
• Ensure standard ITIL based service delivery processes are implemented for IT services to be fit for use and fit for business
• Identify cost optimisation with service improvement opportunities
• Support and manage end user devices such as desktops, laptops, smart phones and printers
• Perform other duties and responsibilities as assigned

Requirements:

• Degree/Diploma in Information Technology or its equivalent field of studies
• Possess 5 to 7 years of relevant working experience
• Must be able to work well independently
• Good communication and written skills
• ITIL certification level 2 would be of an added advantage
• Good knowledge of Microsoft Window 10/11 and office suite
• Exposure to online collaboration tools such as MS Team, Cisco Jabber, WebEx, Zoom, Skype, etc would be a plus factor

Responsibilities

• Responsible for Hardware and software installation, upgrade, and maintenance (i.e., system backup, apply latest system patches, software upgrades, and hardware troubleshooting).
• Install, configure, test and troubleshoot networks, servers and other infrastructure.
• Where applicable, provide second level support for VMware, Windows servers, Active Directory, and other IT infrastructure.
• Monitor availability of services ensuring it meets the agreed service levels and performance indicators.
• Excellence in communication skills as a liaison with vendors and other IT personnel to resolve issues.

Requirements

• Degree or Diploma in Electronic Engineering / Computer science
• Minimum of 1 years working experience
• Hands-on knowledge of System and Network
• Hands-on experience with Windows environment and experience in troubleshooting, configuring servers and email support will be advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R1770654

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Install, configure, and upgrade computer hardware and software
• Troubleshoot and resolve a wide range of IT issues, including network connectivity, printer problems, and software malfunctions
• Audio and Video equipment Support including Health Checks
• Implement effective troubleshooting strategies to resolve issues promptly and efficiently
• Support for network issues including setup, installation and supporting the configuration as needed, testing circuits, connectivity, and validation of network equipment.
• Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support

Requirements

• Degree in Computer Science or related field
• Minimum 3 years of hands-on experience providing IT support in deskside, remote desktop, or field environments
• Skilled in efficient Windows OS imaging processes
• Proficiency in troubleshooting network connectivity issues
• Knowledge of networking protocols, such as TCP/IP, DNS, DHCP, and routing protocols
• Prior experience in Telcom industry as Field Services Technician will be added advantage

We are seeking an experienced IT Program Manager to oversee and manage a diverse portfolio of projects and initiatives within the banking sector. The successful candidate will facilitate cross-functional communication, promote digitalization, automation, and standardization of business processes, and provide hands-on project support to teams working across various time zones. The role requires strong leadership skills, a proactive approach to problem-solving, and the ability to influence stakeholders at all levels to achieve desired business outcomes.

Key Responsibilities:

• Lead the implementation and management of a portfolio of projects and initiatives across various business units in the banking sector.
• Facilitate communication across functions to standardize business processes, promote digital transformation, and implement automation across the region.
• Provide hands-on support to project teams located in different time zones, including collaborating with on-site, remote, and offshore service providers.
• Work collaboratively with all levels of the team, including senior leadership from technology and operations, to ensure projects achieve intended business outcomes.
• Guide and direct project teams to execute project objectives, ensuring clarity and alignment with overall business goals.
• Oversee and manage the budgetary forecast, track actual utilization of project budgets, and allocate resources effectively across teams.
• Create and maintain an environment built on trust, open communication, and teamwork.
• Prepare and conduct status meetings for the Digital Transformation portfolio with the leadership team, and manage issue resolution and escalation as needed.
• Maintain consistent oversight of project status, identify risks and issues, and escalate as necessary to ensure timely decisions.
• Foster continuous improvement in project management practices and share best practices across teams and departments.
• Ensure project deliverables adhere to established standards and meet stakeholder expectations.

Experience Required:

• Minimum of 12-15 years of experience as a Portfolio/Program Manager in a similar industry, preferably in banking or financial services.
• Proven experience with stakeholder management, including effective communication with senior leadership and cross-functional teams.
• Strong proficiency in project management software/tools (e.g., MS Project, JIRA, etc.).
• Demonstrated ability to work independently and in a team-oriented environment, managing multiple complex projects simultaneously.
• Proactive problem-solver with excellent attention to detail and the ability to manage pressure in a fast-paced environment.
• Must hold relevant certifications such as PMP, PgMP, or have completed professional training in program/project management.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Responsibilities:

• Ensure that all processes and procedures are followed
• Lead troubleshooting efforts for complex environments to identify and eliminate network or system configuration issues
• Lead the troubleshooting and performing of root causes failure analysis for infrastructures issues
• Manage the delivery of infrastructure across AWS environments, On-prem, VMware, hyper-converge technology ensuring alignment with SLAs and customer expectations. Oversee the daily operations environments, including incident management, Service Request, change control, and problem resolution.
• Strong understanding in dashboards and tools (e.g. eG, Managed Engine, SolarWinds, AWS Monitor) to ensure real-time health and performance visibility of operation environments.
• Contribute to project and transition plans schedules, budgets, resource allocation, and risk management strategies for OT/IT Infra & Apps projects, aligning with Industry 4.0, Whole-Of-Government (WOG) and IM8 standards.
• Spearhead in creating overall ITSM processes and IT Service Desk setup including ticketing system, utilizing the ITIL framework to enhance service efficiency.
• Spearhead and focus in strategically preparing and building the day-2 / operational plan, such as engineer work schedule, operation yearly activity calendar, preventive maintenance (PM) schedule, patch management schedule, audit activity
• Conduct regular service reviews with clients, providing insights on operational health, upcoming changes, and performance metrics. Build and maintain strong relationships with client stakeholders, acting as an advisor and advocating for client needs internally. Coordinate with internal teams to ensure service adjustments meet evolving client requirements.
• Resource and Capacity Management- Oversee infrastructure resource allocation and capacity planning to ensure optimal service delivery and performance.
• Collaborate with cybersecurity teams to monitor and maintain security controls, addressing any vulnerabilities proactively. Reporting and Documentation Provide detailed service delivery reports, tracking SLAs, KPIs, and incident metrics.
• Responsible for the operation CAPEX & OPEX such as Asset management update (CMDB), software & licenses renewal, hardware maintenance renewal, vendor supports review & renewal
• Responsible in preparing and presenting weekly and monthly reporting to client stakeholders on the account updates
• Ensure that regular reviews of the services provided SLAs and KPIs are conducted to maintain alignment between the services and the expectations of the customer
• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Participate in leadership activities and providing performance feedback and developmental coaching

Requirements:

• Diploma and above in IT / Software / Engineering fields
• Min 12 years of experience in IT service delivery management; project and program management; resource and vendor management; client and stakeholder management; problem and incident management.
• ITIL 3 & 4 certified
• Preference to have experience in OT technologies such as Security and Access Control Systems Facial recognition system, Access Control System
• Must be willing to go down to ground and be hands-on to understand situation when problem arise
• Willing to travel on-site at Jurong Island
• Experience handling government agencies with understanding of IM8 processes, Government Commercial Cloud (GCC) and Whole-Of-Government (WOG) operation structure is an added advantage
• Strong knowledge of networks, servers, virtualization, and cloud technologies.
• Experience with monitoring tools, ITSM platforms, and disaster recovery planning.
• Experience with contract and vendor management
• Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of services
• Good communication skills, keen to learn and a team player
• Ability to work independently, plan and provide system solution
• Ability to manage stakeholders and vendors
• Able to work in a fast-paced environment
• Able to work well in a matrix team

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Be available for standby support to manage 24/7 maintenance calls.
• Offer on-site services, including deployment, testing and preparation of documentation.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ experience in IT network support and database administration.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Responsibilities:

• Provide support for the Regional Cloud Infrastructure hosting critical business solutions across the region.
• Assist with Cloud Consolidation and Integration into a unified Cloud platform for the region.
• Plan, design, and establish the necessary infrastructure for Operational Companies (OPCOs) to connect with both Global and Regional solutions.
• Contribute to various regional IT infrastructure projects, focusing primarily on infrastructure development and the elimination of legacy hosted infrastructure.
• Support SD-WAN and other regional infrastructure initiatives.
• Collaborate with Global, Regional, and Country IT teams to implement and support Global IT Security initiatives.
• Manage additional responsibilities, such as automating patch management (using Manage Engine) for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR, and other security tools.
• Assist with initiatives led by the Global Security Audit (GSA) teams, enhancing the overall IT security posture for the region.
• Help document IT section policies.
• Regularly conduct PDCA (Plan-Do-Check-Act) cycles and follow up with countries to ensure compliance with the above initiatives.

Requirements:

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Strong business acumen with a deep understanding of current IT infrastructure and IT security solutions.
• Proficient in Infrastructure Management and IT Security.
• Expertise in Cloud solutions, with essential experience in managing a regional Cloud setup using AZURE.
• Knowledge of the necessary technology requirements to manage the responsibilities outlined above.
• Strong project management skills.
• Demonstrated ability in strategic and conceptual thinking, design, implementation, and execution of strategies.
• Excellent problem-solving and coordination skills.
• Proven vendor management skills.
• Effective verbal and written communication skills.
• Proficient in Microsoft O365 tools (Word, Excel, PowerPoint, and others).
• Willingness to travel for business, if required.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives

Requirements

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent /Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

How to Apply:

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

Job Responsibilities:

• Provide support for the Regional Cloud Infrastructure hosting critical business solutions across the region.
• Assist with Cloud Consolidation and Integration into a unified Cloud platform for the region.
• Plan, design, and establish the necessary infrastructure for Operational Companies (OPCOs) to connect with both Global and Regional solutions.
• Contribute to various regional IT infrastructure projects, focusing primarily on infrastructure development and the elimination of legacy hosted infrastructure.
• Support SD-WAN and other regional infrastructure initiatives.
• Collaborate with Global, Regional, and Country IT teams to implement and support Global IT Security initiatives.
• Manage additional responsibilities, such as automating patch management (using Manage Engine) for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR, and other security tools.
• Assist with initiatives led by the Global Security Audit (GSA) teams, enhancing the overall IT security posture for the region.
• Help document IT section policies.
• Regularly conduct PDCA (Plan-Do-Check-Act) cycles and follow up with countries to ensure compliance with the above initiatives.

Requirements:

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Strong business acumen with a deep understanding of current IT infrastructure and IT security solutions.
• Proficient in Infrastructure Management and IT Security.
• Expertise in Cloud solutions, with essential experience in managing a regional Cloud setup using AZURE.
• Knowledge of the necessary technology requirements to manage the responsibilities outlined above.
• Strong project management skills.
• Demonstrated ability in strategic and conceptual thinking, design, implementation, and execution of strategies.
• Excellent problem-solving and coordination skills.
• Proven vendor management skills.
• Effective verbal and written communication skills.
• Proficient in Microsoft O365 tools (Word, Excel, PowerPoint, and others).
• Willingness to travel for business, if required.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

We are looking for an Asst Engineer / Engineer to be part of one or more teams in supporting and maintaining systems, keep them up and running smoothly 24/7. The Asst Engineer / Engineer should have broad technical skills and a working background in the System-Level Maintenance in the following disciplines, Information Technology, basic networking skills, computer/servers/storages, embedded systems and/or UPS.

Responsibilities:

• Involve in one or more teams in supporting in supporting and maintaining systems, keep them up and running smoothly
• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Required to travel to sites for work

Requirements

• Diploma in Computer Engineering/Computer Science, IT, Networking and/or equivalent
• Minimum of 2-3-year experience in a similar engineering-related capacity.
• Knowledge in managing and maintaining IT and networking equipment.

System knowledge and technical skill with experience on the following :

System: Microsoft Windows 7/8/10, Windows Server 2003-2019, SharePoint, Microsoft Exchange 2007/2010, MS_SQL, Office, Active Directory, DNS, DHCP, File Services, FTP.

System: Red-Hat, Linux

Virtualization software: VMware

Networking Equipment: Firewall, Routers, Switches

NAS Storage: SAN Storage, NetApp Storage

• Good diagnostic and fault solving skills
• Positive work ethics and team player.
• Takes ownership of responsibilities
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor/outdoor environments
• Knowledge on “know how” to perform clients and servers hardening, OS & software patching will be an added advantage.
• Knowledge in Networking, Microsoft System Administration, SharePoint, Red-Hat, Linux, VMware and Storage functions will be an added advantage.
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Networking, computer/servers and Storage function). Other Engineering-related experience may be considered.
• Evident in written, verbal and interpersonal skills
• Proficient in MS Office (Words, Power-point & Excel)

Key Responsibilities:

Information Gathering & Reporting:

• Compile and organize project-related information.
• Schedule and coordinate meetings with stakeholders and vendors.
• Prepare meeting agendas and document detailed minutes.
• Follow up on action items discussed in meetings.
• Prepare regular status updates for the Project Manager.

Document Management:

• Maintain and organize all project-related documentation, including minutes from vendor meetings.
• Ensure proper version control of key project files.
• Create and update project documentation as necessary.

Stakeholder Communication & Milestone Tracking:

• Serve as a liaison between the Project Manager and internal stakeholders
• Distribute project updates and communications effectively.
• Address and respond to routine project-related queries.
• Monitor project timelines, flagging potential delays to the Project Manager.
• Track milestone achievements and deliverables.
• Keep project management tools updated with the latest project progress.

Quality Control & Change Request Management:

• Assist with the coordination of quality assurance activities.
• Support the user acceptance testing (UAT) process.
• Collect and organize feedback from UAT sessions.
• Log and track change requests, assessing their impact.
• Communicate approved changes to relevant parties.

Vendor Coordination & Administrative Support:

• Assist in managing daily interactions with vendors.
• Track vendor deliverables and performance.
• Coordinate meetings and communications with vendors.
• Handle administrative tasks related to the project.
• Support the coordination of training sessions for internal teams.
• Assist in developing training materials in collaboration with the vendor.
• Facilitate the security onboarding of new vendor team members.
• Support post-implementation activities.

Requirements:

• A degree in Information Technology (IT), Computer Science, or a related field.
• At least two (2) years of experience in IT project management.
• Proficiency in Microsoft applications such as Word, Excel, and Outlook.
• Experience with project management tools such as Confluence and Jira is a plus.

Responsibilities:

• Log customer interactions and create support tickets to track issue resolution.
• Escalate unresolved or complex issues to higher-level support teams when necessary.
• Efficiently research, gather, organize, and share information in a timely manner.
• Prepare documents like correspondence, memos, reports, and other written materials.
• Utilize Microsoft Office Suite (Word, Excel, PowerPoint) to create documents and materials.
• Follow established procedures to track and ensure project completion.
• Coordinate service delivery during the operational phase.
• Support invoice creation and timely processing.
• Maintain accurate and up-to-date files and records in accordance with team standards.
• Assist Business Analysts with data quality issues and reporting.
• Provide administrative support to other departments or CUPPS operations as needed.
• Timely completion of daily paperwork and projects.
• Manage and maintain office supplies and equipment.
• Collate, update, and monitor operational support maintenance renewal contracts.
• Participate and support operations, and undertake other assigned duties.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25005

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities：

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent.
• Experience and knowledge in office system furniture or commercial carpet or interior design.
• Good contacts with interior Designer & Architect.
• Possess good interpersonal skills.
• At least 1 year of working experience in the related field is required.
• Preferably Entry Level specialized in Sales – Corporate or equivalent.

Job Description:

•Drive infra project life cycle – Server provisioning to Cutover.
•Work with infra and app teams on requirement gathering to implementation.
•Review and analyze infrastructure architecture and identify the gaps.
•Perform proxy upgrades, patching and other administration tasks on the proxy
•Guide app team to troubleshoot infra related issues.
•Be the SME for Proxies administration and automation.
Operation & Process:
•Prepares technical project plans for new initiatives in BAU
•Collaborates with Application teams and other infra teams to develop technical solutions and enhancements.
•Drive the on boarding of new applications on to the production environment.
Maintain Security:
•In accordance with Bank’s security directives, assists to deploy, maintain, and enhance the security of all infrastructure systems through administrative, preventive, detective, and reactive controls, such as change and configuration management, anti-virus measures, patch management, and system scans.
•Support and operate the proxies

Job Requirements:

•At least 4-7 years of relevant Infrastructure support and OS administration
•Minimum 3 years hands-on working experience managing production application support
•Knowledge in Proxies; Fortinet, Squid, HA proxy
•Good command in Microsoft Office products.
•Must have good communication and writing skills. Able to drive meetings and coordinate different stakeholders.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg.... You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No: 01C4394
EA Personnel No: R22111378
EA Personnel Name: Ong Xin Yee

About the role

This is an onsite role that forms part of a larger global IT Team, focused on customer satisfaction for the end users we support, our employees. Within the role you will be utilizing your extensive knowledge of both Windows and macOS, leveraging your previous experience and existing skills in end-user support. This is an extremely fast-paced environment so you need to be highly organized, possess excellent communication and customer service skills, and enjoy working with end-users daily.

Information technology is a vital and integral part of our success. At 10x, IT not only provides secure, stable, and scalable infrastructure and services for the business, it serves as a catalyst for innovation and productivity. This role requires being in office Monday through Friday.

What you will be doing

• Procure, configure, deploy, and support desktops, laptops, and other end-user devices
• Manage user accounts, security groups, mailing lists, and application access according to SOPs
• Handle service requests, troubleshoot and resolve issues in a thorough, timely and professional manner for on-site and remote users
• Maintain detailed documentation, change records, and inventory
• Support and maintain audio/visual and VoIP software and devices
• Understand, troubleshoot, and set up printers

Minimum Requirements

• 5 years of experience supporting Microsoft Windows and Apple macOS
• 5 years of IT helpdesk experience

Preferred Skills and Experience

• Bachelor’s degree in IT-related field or equivalent work experience
• Be able to do physical work, multi-task, and pivot on tasks
• Administration experience in Google Workspace, Okta, Zoom, Slack, Druva, Microsoft 365 Apps Admin Center, or the equivalent would be an added advantage
• Understanding of basic networking protocols and security concepts such as WiFi, DNS, DHCP, SSL, VPN, and encryption
• Ability to clearly explain IT concepts to both technical and non-technical users
• Experience with supporting VoIP and audio/visual systems
• Willing and able to work in a team and comfortable working independently
• High energy and passion for your work
• Excellent written and verbal communication skills
• Experience with Mobile Device and Endpoint Management: MS InTune, Kandji
• Experience in ServiceNow or equivalent ticketing system
• Experience with endpoint protection
• Knowledge of Asset Lifecycle Management

• Well Established Company

• Working location at Woodlands, Senoko

• Working hour: Monday - Friday (8am – 5.30pm) & Saturday (8am – 12pm)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Provide technical/ IT Support.
• System Hardware Integration.
• Liaise with client for the project.
• Access Control/ FR Installation & Configuration.
• Service Team Support.
• API Integrate for device.

Requirement

• Diploma / Degree in Computer Science and Technologies or equivalent.
• 1 - 3 years of relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities:

• Lead and coordinate system enhancements and projects to ensure smooth implementation.
• Oversee technical requirements, including code design, development, testing, debugging, and documentation.
• Collaborate with business teams to gather, analyze, and prioritize system requirements.
• Work closely with geographically dispersed vendor teams to deliver solutions within agreed timelines.
• Establish and maintain frameworks, standards, guidelines, and best practices.
• Manage daily product operations, addressing business queries and resolving issues.
• Handle additional ad-hoc projects and tasks as assigned.

Job Requirements:

• Possess a degree in Computer Science, Information Technology, Engineering, or related fields, with at least 3 years of experience in software development and management.
• Proficiency in ASP .NET 4.0 and above, SQL database design, Tortoise SVN, and PHP is essential.
• Strong understanding of web technologies such as Bootstrap, HTML, CSS, AJAX, JQuery, and related tools.
• Familiarity with additional technologies like Java, Power BI, Outsystem, UiPath RPA, Boomi, and OTRS is advantageous.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities:

• Oversee team budgets during closing periods, yearly budgeting, and forecasting cycles.
• Accurately manage and allocate team resources to meet operational needs.
• Evaluate and handle internal processes for proposals before sharing them with customers.
• Coordinate knowledge transfer or operational handovers between project and operation teams when necessary.
• Collaborate with business partners and vendors as required.
• Build and maintain customer relationships as needed.
• Lead the team in estimating maintenance and operation support costs.
• Escalate and report major project issues to management promptly.
• Provide daily reports to managers regarding budgets, resources, and operational forecasts.
• Conduct daily team management activities and hold regular meetings.

Key Requirements:

• At least 5 years of experience in team leadership, budget management, scheduling, and resource allocation.
• Must be ITIL V3 or V4 certified.
• Knowledge of on-premises, cloud, network, and server environments for operational cost estimation is essential.
• A bachelor's degree in any field is required.
• Proven ability and willingness to adapt to new technologies.
• Capable of working independently in a fast-paced environment.
• Familiarity with cloud service-related software, hardware, and products is an advantage.
• Experience with projects involving software-defined data centers or cloud service infrastructure is beneficial.
• Flexibility to travel for project assignments when required.
  
  To apply, please visit www.gmprecruit.com
  
  To learn more about this opportunity, please contact Gia Grace at [email protected]
  
  We regret that only shortlisted candidates will be notified.
  
  GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973
  
  This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).
  e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
  
  By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

Job Responsibilities

• Perform Level 2 Systems Administration in system monitoring, management, disaster recovery and capacity planning.
• Assist in performing on-prem and cloud system management in Microsoft, AIX, Virtual (VMWare or Hyper-V), Azure and Microsoft 365 cloud infrastructure such as Entra ID, Exchange Online, SharePoint, Teams, etc.
• Participate in the design, system set-up and configuration, implementation and deployment of new server and Azure Cloud Technologies.
• Plan and manage IT resources for tasks or projects including budgeting and capacity planning.
• Update technical documentation pertaining to systems administration for on-premise system, Azure and Microsoft 365 cloud infrastructure.
• Perform system maintenance, upgrade, patches and incident resolution outside of working hours when required.
• Any other ad-hoc duties as assigned

Requirements

• Degree / Diploma in Computer Science, Information Technology or equivalent
• Experience in system support and server administration including implementing and managing Azure cloud infrastructure with strong understanding of Azure cloud technologies
• Hands-on experience on administrating Windows Server, Exchange, VMWare vSphere and Hyper-V on premise,
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender and Microsoft Intune.
• Hand-on experience with implementing and configuring Azure cloud technologies such as virtual machines, application services, load balancer, SQL Managed Instance, site to site VPN, storage solutions, network, security, logging and monitoring.
• Knowledge on AIX/ Unix and other IBM products. (IBM WebSphere MQ, WebSphere, Tivoli Storage Manager Backup) will be an advantage

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Highlights

• A positive work atmosphere enhances job satisfaction.
• Respect for Staff: Your contributions are recognized.
• Work-Life Balance: Your life outside of work is just as important

Why Choose Us?

Are you seeking a career where your skills are respected, your growth is encouraged, and your work-life balance is valued? Join our team to experience a pleasant work environment, endless opportunities for technical growth, and wellness benefits that truly matter.

What We Offer

• Technical Growth: Unlock your potential with numerous opportunities to enhance your technical skills.
• Wellness Benefit: Your well-being matters to us. Enjoy wellness benefits that prioritize your health and happiness.

Responsibilities:

1. Fast-Track Troubleshooting: Delight our clients by ensuring that fault calls are answered promptly, and problems are resolved swiftly.

2. IT Project Deployment: Be part of exciting IT projects, where your expertise will play a crucial role in successful deployment.

3. Backup Excellence: Ensure that backups are not just completed but executed flawlessly.

4. Preventive Maintenance: Take charge of preventive work on PCs, Servers, and Firewalls to prevent issues before they arise.

5. Upgrade and Improve: Provide our clients with valuable recommendations for upgrades and improvements to keep their systems cutting-edge.

Requirements:

• 2+ Years of IT Experience: A minimum of 2 years in the IT field demonstrates your commitment and expertise.
• Certified Excellence: Possess relevant IT certifications that showcase your dedication to excellence.
• Self-Directed: We appreciate proactive and self-directed individuals who take the initiative to make things happen.
• Tech Savvy: Proficiency in Windows Server Administration, AD, and Group Policy Management is a must.
• Problem Solver: Your resourcefulness and ability to use research to solve problems independently make you stand out.
• People Skills: Good interpersonal skills coupled with the ability to work independently round out your qualifications.

Ready to join a team that values your expertise and well-being? Apply today to take the next step in your IT career!

Position: IT Sales Executive

Location: Aljunied

Working Days : Monday- Friday (WFH subject to approval)

Working Hours: 9am-6pm

Salary: $2800 - $5000 (Basic + Commission)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities:

● Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.

● Develop and execute strategies by analyzing current market trends and needs.

● Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.

● Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.

● Ensure accuracy in sales reports for record-keeping and management reporting.

● Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.

● Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.

● Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

● Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field)

● Diploma / Degree holder in related field (Sales or Information Technology will be an advantage).

● IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy.

● Proven good sales track record in related fields.

Responsibilities:

• Manage IT infrastructure, including enterprise applications, end-user support, and network services, ensuring system performance and stability.
• Provide technical support for hardware and software issues across a variety of devices, including laptops, desktops, and mobile devices.
• Troubleshoot network, system, and application issues, performing root cause analysis and implementing solutions to enhance operational efficiency.
• Collaborate with vendors and service providers to resolve technical issues and ensure timely support.
• Oversee asset and license management, maintaining compliance and accurate inventory records.
• Plan and execute IT projects, system upgrades, and process improvements to support strategic goals.

Requirements:

• Diploma or higher qualification in Information Technology or a related field.
• Minimum 3 years of experience in IT support, including desktop, network, and systems administration.
• Proficiency in technologies such as VMware, Active Directory, Office 365, and endpoint security tools.
• Strong problem-solving, communication, and organizational skills with the ability to manage multiple tasks effectively.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856