About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary:

You are responsible for ensuring robust infrastructure, managing servers, databases, analyzing system operations, and supporting digital transformation in semiconductor manufacturing.

Key Responsibilities:

• Supervising and managing the IT infrastructure to ensure the seamless operation of a semiconductor intelligent manufacturing.
• Leading and driving digital transformation initiatives within the organization to enhance operational efficiency and effectiveness.
• Navigating and overseeing the complexities of international IT projects, ensuring successful collaboration and cross-cultural teamwork.
• Planning, designing, and implementing Fab infrastructure system solutions.
• Performing server, storage, and database management to maintain optimal system performance and reliability.
• Conducting system operation optimization analysis to identify and implement improvements for enhanced performance.

Education Qualification & Essential Experiences:

• Bachelor’s or higher degree in Information-related Degrees
• Over three years of management experience in x86 servers and SAN storage.
• Experience in VM and Linux management.
• Proficient in Windows platform management and DB2, Oracle, or SQL database administration.

Personal Attributes:

• Must be available to travel to Taiwan for a training period lasting 6 to 9 months.
• Able to be reliable and accountable in all tasks and responsibilities.
• Have the drive to achieve goals and complete tasks independently.
• Proficient in effectively conveying information through both written and verbal communication.
• Open to taking on challenging tasks and embracing new opportunities.
• Flexible with availability after hours and skilled at handling on-call or on-site issues effectively.

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.

Responsibilities

• Develop and maintain technical documentation, including standard operating procedures and technical guides.
• Set up and configure computer hardware, software, networks, printers, and scanners.
• Oversee the functionality of computer systems and network infrastructure.
• Conduct system administration tasks, including software installation, configuration, patch management, monitoring, and performance tuning.
• Respond to service issues and handle support requests efficiently.
• Engage in staff training sessions to introduce new technologies and systems.
• Participate in shift work to ensure consistent IT support.

Requirements:

• Diploma or Degree in IT or a related field.
• Fresh Graduates with an IT Diploma/ Degree welcomed to apply or candidates with at least 1 year of relevant working experience
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L5X96633

Job Summary:

The IT / Networks Technician is responsible for maintaining and troubleshooting the organization's IT and network infrastructure. This role ensures the smooth operation of computer networks, hardware, and software systems. The ideal candidate should possess strong technical skills, excellent problem-solving abilities, and the capacity to work both independently and collaboratively. We are seeking for a highly motivated and responsible junior to join our team. This is a fantastic opportunity for an individual who is passionate about cutting edge technology and is eager to make his first steps in hightech, maritime or IT.

Key Responsibilities:

1. Network Administration:

• Install, configure, and maintain network hardware and software, including routers, switches, firewalls, and wireless access points.
• Monitor network performance and troubleshoot issues to ensure reliable and secure connectivity.
• Implement network security measures, including firewalls, antivirus software, and intrusion detection systems.

2. Technical Support:

• Provide technical support to end-users for network-related issues, both remotely and on-site.
• Diagnose and resolve hardware, software, and connectivity problems.
• Escalate complex issues to senior IT staff or external vendors when necessary.

3. System Maintenance:

• Perform regular maintenance and updates on network systems and devices.
• Ensure the timely installation of software patches, updates, and upgrades.
• Maintain an inventory of IT and network equipment.

4. Documentation and Reporting:

• Maintain accurate records of network configurations, hardware inventory, and maintenance activities.
• Document technical procedures and troubleshooting steps for future reference.
• Generate reports on network performance, incidents, and maintenance schedules.

5. User Training and Support:

• Assist in the training of users on network and IT system usage.
• Develop user manuals and guides to help staff utilize technology effectively.
• Provide guidance on best practices for using IT and network resources.

6. Continuous Improvement:

• Stay updated with the latest technology trends, network protocols, and best practices.
• Suggest improvements to enhance the efficiency and security of the network infrastructure.
• Participate in team meetings and contribute to the development of IT policies and procedures.

Qualifications:

• Possess minimum Higher Nitec or Diploma in Electrical & Electronics / Mechatronics / Mechanical Engineering / Computer / IT / or equivalen
• Strong knowledge of network protocols, hardware, and software.
• Proficiency in operating systems (Windows, macOS, Linux) and common software applications.
• Familiarity with network security measures and best practices.
• Excellent problem-solving and communication skills.
• Ability to work independently and manage multiple tasks simultaneously.

Physical Requirements:

• Ability to lift and move network equipment, tools, and related hardware.
• May require occasional after-hours or weekend work to address critical issues or perform maintenance tasks.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Responsibilities:

• Technical Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and IT related devices. Troubleshoot, diagnose, and resolve issues.
• Troubleshooting and Issue Resolution: Quickly assess technical issues, diagnose problems, and determine the best solutions to address user inquiries. This includes software troubleshooting, application errors, and system configuration issues. Interact with users to understand the issues they face and provide timely solutions. Maintain a positive, customer-focused attitude.
• Audio & Video System Support: Manage the setup and troubleshooting of audio and video conferencing systems, ensuring smooth operation for meetings and remote communication.
• Ticket Management: Log all support requests in a ticketing system, track the progress of each ticket, and ensure timely resolution or escalation when necessary.
• Escalation of Unresolved Issues: Direct unresolved or complex issues to the next level of support personnel or related teams when required, ensuring that escalated cases are managed with continuity and efficiency.
• System Monitoring: Continuously monitor system performance and proactively address potential issues to ensure smooth operations. Report incidents and suggest preventive measures.
• Software and Hardware Setup: Install, configure, and update software and hardware as required by the organization. Maintain an inventory of all IT assets.
• User Account Management: Set up and manage user accounts, permissions, and passwords, ensuring security protocols are followed.
• Documentation: Maintain detailed records of all IT issues and solutions for future reference. Create user manuals or guidelines when necessary.
• Training Manual Creation: Write clear, user-friendly training manuals and support documentation to aid customers and employees in resolving common technical issues and using new applications effectively. Provide training sessions or guidance to end-users on common issues, new software, or equipment usage.
• Network and Security Assistance: Assist with basic network troubleshooting and basic security issues, such as network connection, virus removal and adhere to organizational IT security policies.
• System Updates and Maintenance: Perform regular updates, backups, and maintenance on IT systems to keep them running efficiently.
• Additional Ad Hoc Assignments: Take on other ad hoc assignments as assigned, including tasks such as inventory tracking, assisting in the onboarding process, and preparing reports on common support issues.

Job Requirements:

• Diploma in Computer Science, Engineering or any related discipline
• Good knowledge of System Administration and Networking
• Possess at least 1 year of network experience
• Meticulous, good interpersonal and communication skills.
• A team player and willing to learn.
• Able to work independently or with little supervision

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Salary: Up to S$6,000 (including transport allowance)
Working Hours: 5 days, 9am-6pm
Location: Ubi

Job Overview:

• The Assistant Project Manager supports the Project Manager in planning and executing IT hardware projects. Key responsibilities include identifying project needs, organizing project activities, and ensuring timely delivery of project milestones.

Key Responsibilities:

• Coordinate team activities and ensure smooth project execution.
• Perform administrative tasks such as tracking project milestones, maintaining deliverables, and preparing documents (e.g., Project Plans, Timelines, SOW, acceptance certificates).
• Organize meetings and prepare materials (reports, agendas, etc.).
• Lead projects from planning to deployment, managing schedules and risk mitigation.
• Engage vendors and manage project implementation and troubleshooting.
• Coordinate internal and external resources to ensure project stays on track.
• Analyze project progress, adapt scope and timelines as needed, and report outcomes or risks.
• Maintain client relationships and provide regular updates on project status.
• Assist with tender submissions, project planning, and documentation.
• Ensure compliance with safety regulations and maintain a clean working environment.

Requirements:

• Diploma or Degree in Infocomm Technology or Information Technology.
• Min 5 years of IT project management experience, particularly in planning scope and timelines.
• Experienced in all phases of IT hardware project lifecycle, from initiation to closure.
• Skilled in drafting and updating key documents like SOW, project plans, and acceptance tests.
• Experience in managing mid-to-large scale projects through all lifecycle phases.
• Proficiency in MS Project, Excel, Word, and PowerPoint.
• Strong technical knowledge in IT hardware (servers, switches, software).
• Detail-oriented with the ability to meet deadlines and work within budget.
• Excellent communication and client-facing skills.
• G50 clearance required.

We are hiring experienced IT Project Managers to deliver projects for a leading FinTech client within Singapore’s digital transaction landscape. In this role, you will oversee the deployment of next-generation POS terminals, managing each project from planning through to successful delivery and ongoing support. The ideal candidate has a minimum of 5 years of experience in the FinTech or payments industry, with a strong background in managing projects related to merchant terminals and digital transaction solutions. This is a unique opportunity to join a forward-thinking team at the forefront of digital payment technologies.

Key Responsibilities:

• Lead and manage the end-to-end project cycle for merchant terminal deployments, ensuring timely and successful delivery.
• Work closely with internal teams, vendors, and merchant partners to align project goals, requirements, and timelines.
• Conduct risk assessments, monitor project resources, and resolve project-related issues to meet milestones.
• Provide post-implementation support and facilitate training for merchants to ensure seamless operation.
• Ensure all projects adhere to industry standards, compliance requirements, and client expectations.

Qualifications:

• Education: Diploma or Degree in IT, Computer Science, Project Management, or a related field.
• Experience: At least 3 years in IT project management, specifically within the payment industry and with experience deploying merchant terminals.
• Skills:
  Proficient in electronic payment solutions, POS systems, and related technologies.
  Exceptional project management skills with familiarity in project management tools and methodologies.
  Strong communication, organization, and stakeholder management skills.
  Knowledge of compliance and regulatory standards within the payment industry.

Title: IT Security Analyst

Our client is a global US MNC in the IT industry. Due to business needs, they are now recruiting a Logistics Coordinator be part of their Logistics Team for ongoing transformation projects.

Duties of Logistics Coordinator:

• Assist with daily warehouse operations, including picking, packing, and stock management.
• Maintain high accuracy in receiving, picking, and Warehouse Management System (e.g., SAP) processes.
• Monitor and respond to emails and handle general inquiries efficiently.
• Sort and organize inventory in line with established procedures.
• Provide administrative support, including document filing, scanning, and retrieval (e.g., PODs, invoices).
• Conduct regular stock-taking and cycle counting as assigned.
• Ensure punctuality and commitment, including availability for overtime when needed.
• Perform other tasks as directed by supervisors.

Requirements:

• Relevant experience
• Physically fit to carry loads up to 20kg

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

You are assisting the in-house IT Engineer in managing and resolving the day-to-day IT requests from employees. These tasks may include, but are not limited to the responsibilities as follow:

Responsibilities:

· Installing and configuring computer hardware, software, systems, networks, printers and scanners.

· Maintain and monitor the list of e-mail address in the company.

· Create login credential and the access rights to the new employees and deactivate all the access when employees leave the company.

· Ensure the security of data, network access and backup systems are kept up to date.

· Providing technical support across the company, including repairing and replacing equipment when necessary.

· Manage and update IT infrastructure list for the whole company.

· Raise Purchase requisition by identifying and selecting the appropriate equipment that align with the requirements of management.

· Support overseas office user from remote connection.

· Any other ad-hoc duties as assigned by IT lead/Management.

Requirements:

· Only Singaporeans may apply

· Part-timers are welcome

· Diploma or Degree holder with 2-3 years of relevant working experience.

· Extensive knowledge of computer hardware systems

· Familiarity with general OS systems, Enterprise, programming languages, and Office software

· Knowledge of LAN and wireless networks

· Good communication skills

· Ability to troubleshoot complex software and hardware issues

· Knowledge of database and networking security systems

Responsibilities:

• Designing, implementing, and managing security solutions to protect against cyber threats while ensuring seamless IT Infrastructure, Servers and Applications performance.
• Continuously optimize existing IT Infrastructure, Servers and Applications security policies and models, monitor and respond to threat detection event alerts and response handling, and enhance overall detection levels and coverage.
• Be responsible for vulnerability management (CVE, CVSS, OWASP Top 10), container, network & systems security, as well as cloud security tools and services
• Design, configure, and maintain firewalls, VPNs, intrusion detection/prevention systems (IDS/IPS), and other security devices.
• Monitor and analyze security events and logs to identify potential vulnerabilities and incidents.
• Threat Prevention & Incident Response: Identify, investigate, and resolve security breaches and incidents.
• Develop and implement strategies to mitigate identified risks and vulnerabilities.
• Ensure all compliance and security control functions are performed timely and orderly.
• Drive continuous improvement of procedures and processes related to cybersecurity process and operations monitoring.
• Conduct regular audits of IT Infrastructure, Servers and Applications security to ensure compliance with security policies.
• Maintain compliance with industry standards such as ISO 27001, GDPR, or SOC 2.
• Create and maintain detailed network diagrams and security documentation.
• Work closely with IT teams to ensure robust security integration across systems.
• Educate employees on security best practices and emerging threats.
• Manage tools like SIEM, antivirus solutions, IDS/IPS and DLP software.
• Stay updated with the latest technologies, trends, and vulnerabilities in cybersecurity.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Relevant certifications (e.g., CISSP, CEH, CCNP Security, Palo Alto PCNSA) are a plus but not mandatory.
• 7 to 12 years of experience in the designing, implementing, and managing of IT Infrastructure, Servers and Applications security according to industry standards such as ISO 27001, GDPR, or SOC 2.
• Expertise in one or more IT Security Engineering topics, such as Secure Browsing, PAM, PKI, or Multifactor Authentication.
• Proven ability to contribute to the development of architecture, concepts, and processes in IT security.
• Strong understanding of network protocols (TCP/IP, DNS, HTTP, etc.), firewalls, VPNs, intrusion detection / prevention systems (IDS/IPS), vulnerability management (CVE, CVSS, OWASP Top 10) and etc.
• Proficiency in firewall technologies (e.g., Fortinet, Palo Alto, Cisco ASA).
• Experience with vulnerability scanning tools and penetration testing.
• Experienced with cloud environments and cloud security principles. Knowledge in AWS/Azure cloud security tools and services.

Withersworldwide

Job title: IT Support Analyst

Reports to: Regional IT Service Desk Manager/Head of IT Service Delivery

Location: Singapore

Join a dynamic and fast-growing employment practice that is well-regarded by clients and has gained a foothold in all legal directories in recent years. We service top-tier clients including family offices, Fortune 500 companies, financial institutions, cutting edge start-ups, and individuals including founders, C-suite executives and executives. The nature of the work that we do is complex, high-value and challenging, and we offer strategic, commercial and pragmatic solutions to clients. In so doing, we test the frontiers of employment law, the tripartite landscape, and good practice.

About Withers KhattarWong LLP

Withers KhattarWong LLP is amongst the largest international law firms in Singapore. We are a fully integrated global law firm with lawyers located across five continents in 18 offices.

Our broad global platform allows us to guide clients through the legal challenges inherent in the ever-changing international landscape.

Internationally, we have made a reputation for ourselves as the leading law firm for private capital; our clients include public and private companies founded by successful families, MNCs, financial institutions, international brands, family offices and HNWIs, charities and not-for-profit organisations, amongst others. We pride ourselves on our integral role in helping our clients achieve success.

What are we looking for?

We are looking for an experienced, technical and personable IT Support Analyst to support to all users within the APAC offices.

The ideal candidate will be able to empathise, adapt and have excellent analytical troubleshooting skills with the ability to resolve problems methodically and logically. You will inspire confidence and be an excellent communicator at all levels, capable of dealing with people in a calm, effective and efficient manner. The ideal candidate will have experience working in a professional services environment, ideally in a law firm.

Areas of focus and responsibilities

• Perform technical support functions via phone, remote connection and desk side visits
• Log calls in the Service Desk management tool to ensure incidents and requests are managed in a timely manner and escalated using the correct procedures. Close calls when a satisfactory resolution has been achieved
• Correctly diagnose software and hardware faults and liaise with 3rd party engineers. Incidents should be carried out within reasonable time scales and monitored to resolution
• Identify major support incidents and liaise with support teams, following the Major Incident process
• Build and support laptops, desktops, printers and remote devices such as iPhones
• Inform the Regional IT Service Desk Manager of any escalating support issues in order that they may be resolved within reasonable time scales
• Assist with user account management and administration i.e. new hires/leavers etc
• Administer IT asset inventories, ensuring records are kept fully up to date
• Produce and maintain technical documentation and articles for the knowledge base
• Participate in IT projects, implementation and roll outs as required

This list of duties and responsibilities is not exhaustive. It is intended to describe the general content of, and requirements for the performance of this job, and as such, the role may also include the undertaking of additional tasks as required.

Technical skills and qualifications

• Minimum 3-4 years' experience in a law firm or similar/professional environment
• Graduate or equivalent in a numerate subject
• Technical knowledge of supporting Windows 10 Professional in a networked environment
• Experience of working in a Microsoft Active Directory and Exchange environment
• Detailed knowledge of the Microsoft Office 365 suite including installing, configuring and support within a network environment
• Understanding of networking technologies (wired and wireless)
• Knowledge of remote working technologies – Citrix, VPN and DUO 2 factor Administration
• Mobile phone (iPhone) support and administration using MDM (Airwatch)
• Experience supporting VDI environments
• PC and Laptop configuration
• Configuration, analysis and diagnostics of PC, Printer and Laptop faults. Familiarity with HP PC hardware, Lenovo / HP Laptops, HP Laser printers and Canon multifunction devices
• Experienced supporting Video Conferencing Systems and Solutions
• Document Management System – iManage or similar
• Professional Services specific applications – Laser forms, Elite and InterAction
• Time Management/Recording – Elite 3E or similar - desired but not essential
• Being ITIL V3/V4 certified is desirable

Personal qualities and approach

• Service oriented and collaborative approach. Able to work with a wide variety of users both technical and non-technical.
• Inspires confidence that issues raised will be resolved and stakeholder's expectations are effectively managed.
• Excellent communicator at all levels. Empathises with user frustrations; capable of dealing with people in a calm, professional and effective manner
• Excellent analytical troubleshooting skills with the ability to resolve problems methodically and logically
• Strong written communication skills with a high standard of user training documentation and technical procedure writing skills
• Enthusiastic and approachable
• Must possess good problem-solving skills and a calm and focused attitude.
• Must be a pro-active, team player but have the ability to work and focus on tasks independently of others. The individual will be required to manage major service outages and incidents in a calm, methodical and professional manner.

The Essentials

• Monday to Friday, 35 hour week, working a shift rotating between the hours of 8:00am to 6:30pm. Flexibility is a must as shift coverage, out of hours support and occasional overtime during projects and rollouts is a requirement of the role
• 12 week probation period, 4 week notice period

About Withersworldwide

A law firm focused on people and collaboration

For the past 125 years, Withers has supported some of the world's most remarkable people and organisations at defining moments in their lives.

We are the only international law firm focused on successful individuals and private capital, working closely with founders, investors and family offices. We also advise governments, charities, global brands and start-ups of all shapes and sizes.

Many of our clients are shaping the future and creating solutions to tackle many of the world's problems. It makes for a fascinating and challenging practice. Our role is to get to know each individual client, find out where they want to be, and help them to get there – whether they are building a business, looking after their family, involved in a complex dispute or protecting their finances for the future.

To meet their unique needs we are exceptionally collaborative, working together across teams and time zones.

We are agile, focusing on strategy rather than rigid ideas and traditional hierarchy. It is a truly flexible working culture that puts people first.

Join us to be part of a team that is always looking to the future. Where initiative, big ideas and bold moves are always encouraged. Where you can truly be yourself.

Information for Recruitment Agencies

Withersworldwide endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, Withersworldwide operates a preferred supplier list and will not be accepting unsolicited applications from non-PSL agencies for this role.

Equal Opportunities Employment Statement

It is the policy of Withersworldwide to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality and ethnic and national origin), religion or belief, sex or sexual orientation.

Summary

The Senior IT Engineer is responsible for managing and supporting the IT infrastructure, ensuring the stability, integrity, and efficient operation of the information systems that support core organizational functions. This role involves designing, implementing, and maintaining IT systems, providing technical guidance, and ensuring compliance with industry standards and best practices. This role provides IT support over the phone and in person to non-technical end-users and performs basic device support independently. It involves installing, assessing, troubleshooting, maintaining, repairing, and upgrading computers and equipment of various types. The engineer will fulfill customer requests, resolve technical problems, and respond to customer questions in a timely and professional manner. Building relationships with employees and providing exceptional customer service are key aspects of this role.

Essential Duties and Responsibilities

• Design, implement, and maintain IT infrastructure, including servers, networks, and storage systems, ensuring high availability and performance.
• Provide advanced technical support and troubleshooting for complex IT issues, serving as an escalation point for junior IT staff.
• Develop and enforce IT policies, procedures, and standards to ensure compliance with regulatory requirements and best practices.
• Manage and monitor security solutions, including firewalls, anti-virus, and intrusion detection systems, to protect the organization's IT assets.
• Collaborate with other departments to understand their IT needs and provide solutions that align with business objectives.
• Plan and execute IT projects, including system upgrades, migrations, and new implementations, ensuring minimal disruption to business operations.
• Stay current with emerging technologies and industry trends, recommending and implementing new solutions to improve IT services.
• Provide IT user support using standard screens, scripts, reference guides, and procedures while completing ongoing training to deepen skillset.
• Interview users to collect information about problems and lead them through diagnostic procedures to determine the source of errors. Troubleshoot and resolve technical support questions professionally.
• Image PCs, install software, and peripheral equipment.
• Provide first-level network administration support, including creating user accounts, assisting in file restores, maintaining passwords, increasing user space, and providing rights to some areas.
• Update assigned tickets with the latest status and continuously communicate with necessary parties, including providing follow-up to the user on the status of the problem until resolution.
• Escalate incidents and service requests to next level support if the issue cannot be resolved.
• Work on incident response and resolution targets in an Information Technology Service Management (ITSM) environment with Service Level Agreements (SLAs).

Qualifications:

Education:

• Required: Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Preferred: Master’s Degree in Information Technology, Computer Science, or a related field.

Experience:

• Required: 7+ years of experience in IT infrastructure management and support.
• Preferred: 10+ years of experience in IT infrastructure management and support, with a focus on enterprise environments.

Knowledge, Skills, and Abilities:

• Required:
  • In-depth knowledge of IT infrastructure components, including servers, networks, storage, and virtualization technologies.
  • Strong understanding of IT security principles and practices.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Knowledge of standard business desktop software and hardware.
  • Ability to troubleshoot and resolve technical support questions of customers in a professional manner.
  • Experience with PC or network administration.
  • Ability to effectively prioritize tasks and perform well under pressure.
• Preferred:
  • Experience with cloud computing platforms, such as AWS or Azure.
  • Relevant certifications, such as CISSP, CCNP, or MCSE.
  • Experience with troubleshooting in a Windows environment.
  • Self-motivated and well-organized; possesses both the initiative to work individually and contributes appropriately to working as part of a team.
• Work Environment:
• The Senior IT Engineer will work in an office environment but may be required to travel to other company locations as needed.
• May be required to work outside of regular business hours to perform maintenance or respond to emergencies.

Others

· Work Location: 28 Woodlands Loop, #01-00, Singapore 738308

· Full time, 5 days work-week, Hybrid environment, Monday to Friday, 8.30 am to 5.30 pm

· 13th month, variable bonus and medical benefit

Interested applicants, please submit your updated resume in MS format by using the APPLY NOW button.

Please include the following information in your resume:

· Reason for Leaving

· Current and expected salary

· Date of availability/Notice period

Only shortlisted candidates will be notified.

Job Responsibilities

• To provide efficient and effective sales administration process flow and coordination to ensure highest customer satisfaction.
• To support Account Managers in preparing Sale Quotations to customers’ enquiries with an eye of detail and close follow up.
• To response to customers’ request on quotations and products information for new purchases requirements or renewals of licenses/maintenances.
• To verify on prices before submitting to Purchaser to process Purchase Order.
• To process Sales Orders for confirmed sales orders.
• To response to Customer’s request on delivery and co-ordinate with Operations team.
• To escalate maintenance or support issues that has been reported by the Customers with Operations team.
• To work closely with the Account Managers to meet sales performance goal.
• To document all relevant data systematically.
• To gather information and support Account Managers when there is a Tender requirement in liaison with Suppliers and Technical Solution Team.
• To follow up on tender progress and updates.
• To establish a good relationship with Customers to explore if there are any other opportunities apart from those products requested and expand the business opportunities to create more sales revenue.
• To perform other administrative duties as assigned or other duties as deemed required by Company.

Job Requirements

• Minimum ‘O’ Level with 2 to 3 years Customer Services’ working experiences preferably in Information Technology or IT System Integrator industry.
• Strong customer experience mindset, listening, understanding and responding to customer needs.
• Keen to learn and a team player.

Work Environment

• Office environment
• Work-life balance
• Flexible working arrangement
• Training will be provided
• Free access to office building facilities ie swimming pool, gym rooms, tennis court and BBQ pit

Customer Service Executive salary range : $2300 to $2500, with attractive monthly sales incentives and monthly mobile reimbursement claim max up to $50.

Job Responsibilities:

• Support network and computing infrastructure (for on premise or on cloud);
• Install all new hardware, systems, and software for networks/servers;
• Install, configure, maintain network services, equipment and devices (for on premise or on cloud);
• Perform troubleshooting analysis of workstations, servers and network equipment;
• Manages system back-up and restore;
• Monitors network performance and implements performance tuning;
• Manage, check logs files and generate monthly reports;
• Perform software and anti-virus patching for security;
• Strong analytical abilities and professional office experience needed;
• To adopt and manage change management processes for all production equipment;
• Coordinate with internal, external parties and customers for problem resolution, defect management and reporting.
• Perform Windows server administration
• Provide technical support;
• Setting up user accounts, permissions and passwords;
• Manage user accounts, permissions, email, anti-virus, anti-spam;
• Asset management, tracking and generate reports;
• Familiar with Linux and Windows operating systems

Job Requirements:

• Min Diploma in IT related discipline
• Min 3 years of relevant working experience
• AWS /MCSA certifications will be added advantage
• Strong sysadmin skillset for AWS Cloud Services (E.g. EC2, DynamoDB, API Gateway, RDS, Lambda, CloudFront, CloudFormation, CloudWatch etc.).
• Experience in Windows Servers, Active Directory, Group polices, routers configuration

• Supervise the setup, upkeep, and improvement of IT systems for office and vessel operations, ensuring alignment with operational requirements.
• Oversee network infrastructure, including onboard communications, to ensure stability and optimal performance.
• Establish and enforce data security measures to safeguard vessel operation information and company data.
• Conduct routine security evaluations and audits to detect vulnerabilities and maintain regulatory compliance.
• Provide timely technical support to office staff and vessel crews, swiftly addressing IT issues to prevent disruptions.
• Implement remote support solutions for vessels to enable quick troubleshooting and resolution.
• Lead IT projects focused on software deployment, system enhancements, and technology integration across the fleet.
• Collaborate with various departments to ensure IT initiatives support business goals and operational needs.
• Manage the IT team through hiring, training, and mentoring, fostering skill development and high performance.
• Encourage a collaborative atmosphere that promotes innovation and continuous improvement in IT practices.
• Plan and manage the IT budget, balancing cost-effective solutions with operational requirements.
• Track IT-related expenses for projects and equipment to ensure adherence to budget limits.
• Design and deliver training programs on new technologies, software, and IT security best practices.
• Ensure employees have the necessary technology skills to perform their roles effectively.
• Maintain accurate documentation of IT systems, policies, procedures, and incident records.
• Provide senior management with regular reports on IT performance metrics, project progress, and security audit results.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field; a master’s degree is preferred.
• At least 3 years of experience in IT management or a related role.
• Strong knowledge in network administration, data security, and enterprise software systems relevant to shipping operations (e.g., ERP systems).
• Proficient in troubleshooting hardware and software issues onshore and onboard vessels.
• Proven leadership experience, with strong interpersonal skills to promote team collaboration.
• Ability to manage projects from planning to completion, ensuring efficient use of resources.
• Strong problem-solving skills and a strategic approach to identifying IT needs and improvement areas.
• Ability to conduct risk assessments focused on data security and operational efficiency.
• Excellent communication skills for conveying technical information to non-technical stakeholders.
• Proficiency in training staff on new technologies.

IT Engineer

Responsibilities:

• Provide IT and network support including system installation, configuration, upgrading and troubleshooting.
• Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.
• Provide daily support to user and operation system platform.
• Documentation of all the IT assets, user information, phone lines, data lines and software licenses and maintenance.
• Protect data, software, and hardware by coordinating, planning and implementing network security measure.
• Troubleshoot, diagnose and resolve hardware, software and network problems.
• Managing of IT assets and assists in decision making on acquiring IT assets.
• Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.
• Email configuration – creating email IDs for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.
• Monitor server infrastructure and application full data and system backup, load balancing web server, VM server and windows SQL cluster fail over services
• Carry out and deliver change request from operation team to enhance system security and data process tracking system.
• Conduct training related to operation system application, shop floor management system and internal IT Management policy.

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

· 8 - 10 years of IT Security experience in administration and management of IT Security technologies primarily Symantec Data Loss Prevention, Symantec Endpoint Protection, Email Security, Data Classification and other endpoint & data security solutions;

· Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;

· Knowledge of different domains of IT Security;

· Working & hands-on experience in administering the IT Security Solutions;

· Must have experience in working in similar Production setup in Run (Operations) mode;

· Ability to apply risk based approach while working on assigned responsibilities;

· Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions;

· Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is preferred;

· Excellent in analytical, communication and documentation skills;

· Must have strong understanding of ITIL processes and comfortable working in process oriented environment

Responsibilities

• Provide technical support and troubleshooting for CCTV systems.
• Provide software application support to hardware systems.
• Assist customers with installation, configuration, and maintenance of CCTV equipment.
• Diagnose and resolve hardware and software issues remotely.
• Collaborate with the engineering team to escalate and resolve complex technical problems.
• Document and track customer interactions and solutions in the support ticket system.
• Educate customers on proper usage and best practices for the systems.
• Conduct routine system checks and updates to ensure optimal performance.
• Stay updated on the latest trends and technologies in the surveillance industry.

Qualifications

• Diploma or Degree in Engineering or IT field
• Experience in technical and software support or a related field, specifically with monitoring and surveillance systems.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Mandatory Skills

• Technical troubleshooting
• Software application troubleshooting
• Customer service
• Time management
• Communication
• Remote diagnostics

Plus to Have

• CCTV systems
• Monitoring and surveillance systems
• Networking

Working Arrangement

• Working Hours : On-site period – shifts of either 00:00 to 12:00 or 12:00 to 23:59.
• Working Days : 4 Days On, 4 Days Off Rotation (weekly).

Team Orientation

• Teams size of at least 5 members.
• Senior team member will provide training and guidance to junior team member.

Job Description

• Industry/Organization Type: Marine Equipment Wholesaler
• Position Title: IT Specialist
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Assist in the setup, maintenance, and optimization of database servers (such as MySQL and MariaDB) and operating systems (including Linux and Windows) for our remote monitoring systems.
• Develop and implement software using Python for machine learning analysis of sensor data from our equipment, aiming to improve data-driven decision-making processes.
• Collaborate on projects, monitor system performance, troubleshoot emerging issues, and engage in continuous learning.
• Any ad-hoc IT-related assignments.

APPLY NOW!!!

• Minimum Degree in Computer Science, IT or equivalent
• Basic knowledge of database and server OS, with experience with Python
• Knowledge of Machine learning, Tableau, SQL, and Linux

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66179 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Job Description:

• Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).
• Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
• Installs, configures, and tests operating systems, application software, and system management tools.
• Ensures the highest level of systems and infrastructure availability.
• Evaluates the existing systems and provides the technical direction.
• Plans and implements system automation as required for better efficiency.
• Deals with work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.

Experience:

• Computer science degree
• Scripting and programming proficiency
• OS and Network experience
• Certification may be helpful