Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Be available for standby support to manage 24/7 maintenance calls.
• Offer on-site services, including deployment, testing and preparation of documentation.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ experience in IT network support and database administration.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Senior Engineer (Corporate IT)

• 2 - 5 years of IT Technical, end-user support working experience
• Experience in creating user's account and mailboxes on AD and Exchange
• Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee
• Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting
• Good knowledge in diagnostic of hardware issues on PCs and notebooks
• Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc
• Able to work independently as well as in a group
• Good organization, communication and interpersonal skills
• Install, configure, and manage end-user laptops, desktops, printers, and mobile devices.
• Handle onboarding and offboarding processes, ensuring security and policy compliance.
• Contribute to technical documentation and help improve internal processes.
• Have Initiative, enthusiasm and willingness to learn in a fluid and fast-paced environment
• Has passion for technology and wants to make a difference with technology solutions
• Good interpersonal and communication skills to interact effectively at all levels. Strong analytical and troubleshooting skills
• Competent at documenting standard operating procedures and knowledge articles
• Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers
• Troubleshoot and resolve end user application issues, maintain and update technical support documentation
• Handle asset management, maintain inventory and liaise with vendors

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

Mon to Fri 9am to 6pm

Scope
Attend to emails and queries from users on bug reports
Install and deployment software applications
Install software updates and patching
Debug applications
Optimization of application performance

Requirements
Diploma/ Degree in IT or equivalent
Proficiency in .Net, JavaScript
Good initiative with interest in application troubleshooting
Fresh graduates may apply, training will be provided

Job Description

We are seeking a IT Infrastructure Engineer to join our team and oversee the design, implementation, and maintenance of our IT systems. As an integral part of our organization, you will be responsible for managing and maintaining servers in our Data Centre, Cloud Environments and at our clients’ locations.

Responsibilities:

• Develop and implement the overall IT infrastructure strategy, aligning it with the organization's goals and objectives.
• Manage and maintain the company's cloud infrastructure in Microsoft Azure.
• Design, deploy, and configure Windows Server environments, ensuring optimal performance, security, and availability.
• Administer and maintain firewalls, ensuring network security and access control.
• Monitor and troubleshoot network issues, proactively identifying and resolving any potential bottlenecks or vulnerabilities.
• Implement and enforce IT policies and procedures to ensure compliance and data security.
• Stay up to date with the latest industry trends, emerging technologies, and best practices to continuously improve the IT infrastructure.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as an IT Infrastructure Engineer or similar role.
• Strong proficiency in Microsoft Azure or AWS Cloud Platforms is an advantage
• In-depth knowledge of Windows Server administration.
• Expertise in firewall administration and network security.
• Solid understanding of networking protocols, routing, and switching.
• Some knowledge in MySQL and/or MSSQL databases is advantageous.
• Familiarity with virtualization technologies.
• Strong analytical and problem-solving skills.
• Excellent communication and leadership abilities.
• Relevant certifications are highly desirable.

• Work closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, resources, budget and timing for new initiative
• Manage the oversight on program execution and quality of deliverables and formulate quality improvement plan to address gap identified
• Manage ticket and service delivery performance to continually improve the end user experience and customer satisfaction
• Champion high levels of IT service and support performance management by developing a strong understanding of how projects may impact service areas, and planning measures to minimize such impact
• Manage compliance with contractual terms and conditions
• Uphold the quality of IT service and performance and suggest improvement wherever required.
• To lead/ support the evaluation of the potential operational impact resulting from any regulatory changes or legislations which affects business compliance arrangements, procedures, processes, and awareness
• Review existing policies and controls, and suggest improvements to enhance internal frameworks and processes
• Provide full support on internal/external audit and compliance related activities

Requirements :

• Degree in Computer Science, Information Technology or other relevant fields
• At least 3 years of experience in service performance management or compliance officer role
• Experience in contract and vendor management
• Good knowledge of legal requirements and procedures
• Detail-oriented with the ability to multi-task
• Analytical and strong resource management
• Excellent in reporting skills
• Possess excellent verbal and written communication skills to work effectively with stakeholders at various levels in the organization

Please send your detailed resume in MS Word format to [email protected] with

• Education level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job summary

Manage the oversight on program execution and quality of deliverables and formulate quality improvement plan to address gap identified

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

We are seeking a highly skilled IT Integration Specialist to join our team and play a pivotal role in designing, implementing, and maintaining seamless integrations between our Finance and HR systems and external third-party applications. This position requires a strong technical background, a deep understanding of integration technologies, and a keen eye for detail.

Key Responsibilities:

• Integration Design and Architecture:
• Analyze business requirements to identify integration needs and design robust integration solutions
• Develop integration architecture, including data mapping, workflow design, and error handling mechanisms
• Select appropriate integration technologies and tools based on project requirements and organizational standards

• Integration Implementation, Testing and Validation:
• Develop and execute comprehensive test plans to validate integration functionality and data accuracy
• Troubleshoot and resolve integration issues, working closely with development and operations teams
• Monitor integration performance and identify potential bottlenecks or performance issues

• Integration Maintenance and Support:
• Provide ongoing support for existing integrations, including troubleshooting, bug fixes, and enhancements
• Stay updated on emerging integration technologies and industry best practices
• Proactively identify opportunities for integration optimization and automation

• Collaboration and Communication:
• Collaborate effectively with cross-functional teams, including Finance, HR, IT, and business stakeholders
• Communicate technical concepts clearly and concisely to both technical and non-technical audiences
• Document integration processes and procedures

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field
• At least 5 years of experience, with a focus on systems integration would be an advantage
• Proven experience in IT support in integration with Finance or HR systems
• Able to map and transform data between disparate systems is essential. This involves understanding data structures, identifying inconsistencies, and applying appropriate transformations to ensure seamless data flow.
• Familiar with different types and modes of integration
• Strong in troubleshooting integration issues
• Knowledge and experience applying integration concepts relating to batch processing and real time processing via API.
• Understands software development methodology, configuration management and lifecycle.
• Strong communication, collaboration, and interpersonal skills with the ability to work effectively with both technical and non-technical stakeholders.
• Strong understanding of systems integration concepts and experience with integrating disparate systems.

Preferred Skills

• Experience working in a healthcare environment is highly desirable.
• Experience with project management methodologies is a plus

The IT Asset Administrator is responsible for managing the lifecycle of IT assets, ensuring compliance with licensing agreements, and optimizing asset utilization within the organization. This role demands strong analytical skills, attention to detail, and knowledge of IT infrastructure, software licensing, contract management, and communication. The candidate will also play a key role in implementing and maintaining the Device42 ITAM (IT Asset Management) solution.

Key Responsibilities:

Implementation and Maintenance:

1. Install, configure, and set up the Device42 ITAM solution for the organization.
2. Collaborate with solution principals to manage the setup and implementation of Device42.
3. Scan and register all IT assets located in Data Centers (DCs), including:Open systems
   Security appliances
   Unix systems
   AS400 systems
   Windows servers (VMs)
   Network devices
   Storage appliances
   
4. Perform Unit Testing (UT) and System Integration Testing (SIT) for registered devices, and prepare all necessary SDLC documentation.
5. Reconcile scanned results against existing inventory data and resolve any discrepancies to ensure 100% accuracy in Device42.
6. Process documentation for IT asset onboarding and decommissioning.
7. Handover the Device42 solution to the product owner after successful implementation.

Lifecycle and Compliance Management:

1. Manage the lifecycle of IT assets, including procurement, deployment, maintenance, and disposal.
2. Conduct regular inventory audits and maintain accurate records of hardware and software assets.
3. Ensure compliance with software licensing agreements and regulatory requirements.
4. Provide support during software audits and vendor assessments.

Analysis and Optimization:

1. Analyze asset data to identify opportunities for cost savings, optimization, and risk reduction.
2. Develop and implement IT asset management policies, procedures, and best practices.
3. Collaborate with procurement teams to negotiate contracts and licensing agreements.

Tools and Stakeholder Collaboration:

1. Recommend and implement tools and technologies to enhance asset management processes.
2. Communicate effectively with stakeholders to understand and address their IT asset needs and concerns.
3. Engage with platform teams to manage the scanning and registration of devices segment by segment.

Industry Awareness:

1. Stay updated on industry trends, technologies, and best practices in IT asset management.

Key Skills and Qualifications:

1. Strong knowledge of IT infrastructure, including open systems operating systems, TCP/IP-related protocols (e.g., SSH, SFTP, WMI, SNMP).
2. Experience in implementing and managing IT asset management tools like Device42.
3. Proficiency in asset lifecycle management and software licensing compliance.
4. Analytical skills for identifying optimization opportunities and resolving data discrepancies.
5. Familiarity with inventory auditing and SDLC documentation.
6. Excellent communication and collaboration skills to work with cross-functional teams and stakeholders.
7. Ability to manage contracts and negotiate licensing agreements effectively.
8. Knowledge of regulatory requirements and ITAM industry standards.

Preferred Qualifications:

• Previous experience in IT Asset Management within a banking or financial services environment.
• Certification in ITIL or similar frameworks.
• Hands-on experience with Device42 or other ITAM tools.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

In this role, you will be involved in evaluation, testing and implementation of IT infrastructure systems to support PSI business processes and operations.

Based in Singapore

You will:  

• Maintain, upgrade and improve company IT infrastructure systems and networks
• Design new computer systems and frameworks
• Manage the set-up and configuration of IT infrastructure systems including Azure/MS 365/Microsoft Exchange/ MS Teams and its integrations
• Develop and implement maintenance procedures, troubleshoot reported errors
• Optimize and maintain LAN and WAN
• Optimize and maintain backup and restore processes
• Install, configure and maintain server (HP/HPE) and network (Cisco) hardware
• Translate highly technical specifications into clear non-technical requirements
• Create IT guidelines and manuals
• Deliver trainings on IT infrastructure system processes

• Understands the commercial cost/financial/budget impact of decisions to be taken, for any products/solutions to be developed, considering the overall impact to a customer proposal and recommending the appropriate solutions
• Participate in deep architectural discussions to ensure solutions are designed for successful deployment.
• Design of solution offerings including services, support, training (classroom, roundtables, webinars). Detail definition of Solution Components, Scope of Work, Deliverables, Effort Sizing and Pricing.
• Implementation planning and delivery for Proof Of Concepts (POC), Migration Services & Deployment Services.
• Work closely with the Sales team to provide full presales assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives
• Self-sufficiency in leading pre-sales activities aiming to close sales opportunities.
• Achieving reliable, timely and high-quality design and deployment work.
• Any other duties as assigned by management.
• systems integrator Skills

Employment Type: Full-time

About the Role:

We are seeking a skilled and proactive IT Level 2 EUCD (End-User Computing Devices) Assistant Specialist to join our dynamic IT support team. In this role, you will be guided to provide second-level technical assistance to ensure seamless operation and optimal performance of end-user computing devices and systems. Your expertise will be crucial in resolving complex technical issues and delivering exceptional service to our users.

Key Responsibilities:

• Assist in Level 2 technical support for end-user devices, including desktops, laptops, tablets, mobile devices, and peripherals.
• Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner.
• Collaborate with helpdesk to escalate unresolved issues and ensure prompt resolution.
• Install, configure, and maintain end-user devices and related software applications.
• Support system upgrades, patches, and new software rollouts for end-user devices.
• Manage and update IT documentation, including FAQs and troubleshooting guides.
• Monitor and address vulnerabilities and compliance issues on end-user devices with other infrastructure teams.
• Provide excellent customer service by effectively communicating technical solutions to non-technical users.

Required Qualifications:

• Minimum 1 years of experience in IT support, specifically with end-user computing devices.
• Good technical knowledge of Windows, macOS, and mobile operating systems (iOS/Android).
• Experience with Active Directory, Office 365 and remote troubleshooting tools.
• Familiarity with endpoint security solutions and system management tools (e.g., SCCM, Intune).
• Strong problem-solving skills and ability to work independently under minimal supervision.
• Excellent communication and interpersonal skills with a customer-focused mindset.

What We Offer:

• Competitive salary and benefits package.
• A supportive and inclusive work environment.
• Exposure to cutting-edge technologies and projects.

How to Apply:

Interested candidates are encouraged to submit their resume and cover letter outlining their qualifications and experience.

Join us in delivering exceptional IT support and driving technological excellence!

Roles & Responsibilities

We are looking for an IT Analyst to design and implement functional and cost-efficient IT systems. In this role, you should be highly analytical and able to understand business needs. Excellent communication skills and problem-solving abilities are essential. If you have hands-on experience with technical projects, we’d like to meet you. Your goal will be to leverage tech solutions to meet organizational needs.

Must have working experience in 3 or more of the following:

Web application

• ASP.Net platform (C#)
• HTML, CSS, Javascript, JQuery, BootStrap
• XML, JSON, SOAP (Interface, Webservice)
• Microsoft SQL Server
• Windows Presentation Foundation (WPF)
• Crystal report (version 7 & above)

Android & iOS project

• Flutter
• API (Entity Framework, Linq)
• Microsoft SQL Server

Salary will commensurate with experience and qualifications.

Responsibilities:

• Verification on IT peripherals at customer site.
• Hard disk removal and laptop data erasure.
• Checking and packing of returned equipment before sending back to main office.
• Other adhoc duties assigned by supervisor.

Requirements:

• Able to commit to office hours (Monday to Friday 9am - 6:30pm)
• Working locations are based on deployment schedule. Possible all around Singapore
• Candidates with basic IT hardware knowledge are welcome
• Independent and meticulous
• Travelling allowance will be provided if travel from client site to client site within the day

Welcome candidates who are looking for a long-term Part-Time Job Basis. Esp candidates who are taking Part-Time Diploma/ Degree course at night and are able to commit to standard office hours.

Work Schedule:

This job has the following work schedule:

• 5 days / week
• Weekends Off
• Office hours

Benefits & Perks:

This job has the following benefits:

• Paid overtime

Job Responsibilities:

• Develop Intelligent Collaboration & Intelligent vision product knowledge to provide solution (Meeting & Smart Classroom) and technical support to end customer/ channel partner.
• Conduct Proof-of-Concept and product demonstration.
• Product solution and technical presentation.
• Provides training to end customer/ channel partner.
• Gather customer feedback onproduct issues and recommendation for product improvements.
• Identify customer problems andprovide relevant solution.
• Maintain positive partner andend user relationships.
• Work closely with sales,service, engineering, and technical support resources to ensure proposeddeals include technical solutions that address customer needs.
• May assist in the selection and set up of specialized test equipment.
• Other adhoc tasks as assigned.

Job Requirements:

• Tertiary qualification, B. SC in computer science/engineering/telecommunication/information technology with distinction. Huawei HCIA/HCIP or other IT certification will be an added advantage.
• Basic knowledge of networking, proficiency in using collaboration tools like Microsoft Teams and Zoom.
• Familiarity with H323 or SIP protocol.
• Familiarity with Linux operating system and basic knowledge of Python programming.
• Familiarity with Extron and Crestron devices is a plus.
• Excellent communication and interpersonal skills, with the ability to build relationships.
• Strong market analysis and problem-solving abilities.
• Good teamwork skills, capable of coordinating with multiple departments.
• Self-initiative to take the responsibility of task and learn new products/technologies

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries

ABOUT THE TEAM:

QA team is responsible for the quality and efficient delivery of software solutions to our clients, with a wide range of testing scope including functional test through API testing, static analysis, end-to-end test, as well as non-functional testing scope including performance, security, scalability, and maintainability. We explore and research a wide range of technologies and methodologies including debugging tools, dependencies mocking, automated test generation and execution, grey-box testing, and CI/CD, to see how they can be meaningfully applied to each project and achieve the highest quality outcome in a timely manner.

JOB DUTIES:

• Responsible for quality assurance and version iteration testing to ensure functional quality of the final products.
• Responsible for the design, execution, and standardisation of non-functional tests and checks (performance, maintainability, etc) based on different product needs and user needs.
• Participate in long-term quality promotion work, including defect tracking, root cause analysis, version quality analysis, project reviews, etc.
• Explore and investigate various technologies, methodologies, and/or processes for improvement of software projects’ quality and/or overall test quality and efficiency.

JOB REQUIREMENTS:

• Bachelor’s degree or higher in computer science or any related field.
• 0 – 2 years of experience in quality assurance for software products. Fresh graduates are welcomed to apply.
• Proficiency in at least one of the following programming languages: Java, Python 3.
• Proficiency in usage of Mysql, Redis, Kafka, or other similar data technologies.
• Good communication skills and problem-solving abilities.
• Fluency in both English and Mandarin as a working language to to liaise with Chinese speaking clients and counterparts to understand their technical requirements.
• Priority will be given to those who meet the following conditions:

- Experience with grey-box or white-box testing

- Experience with performance testing

Job Description:

• In Charge of providing 1st and 2nd Level IT Support to end-users
• In Charge of providing end-user IT support for both local and remote locations daily to
• Responsible for ensuring smooth business operation including end-user computing device performance monitoring
• Responsible for performing installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Responsible for performing IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers ) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Perform stock take, asset management & update asset records for end user computing
• In Charge of managing IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Min Diploma in Information Technology or equivalent
• Min 3 years of experience in providing Level 2 of IT support to end-user

Our client is a leading logistics company. They are looking for a IT Senior Executive to assist their IT team for the next phrase of their business. They are located at West of Singapore– easily accessible. The IT Senior Executive is responsible for:

Duties

• Handle second-level issue escalations from IT Support Officers.
• Maintain the HR server, fingerprint devices, and Dormitory Management System server.
• Oversee Active Directory, file server, FTP server, backup server, print server, and fax server.
• Conduct regular monitoring and maintenance of the network and related devices.
• Monitor and maintain DNS, DHCP, VLAN, and Proxy Server configurations.
• Set up and manage wireless devices to ensure seamless connectivity.
• Monitor and maintain spam filters, managed switches, and network appliances.
• Execute ad-hoc jobs or special projects as required.

Requirements

• Min Diploma in Information Technology
• Minimum 3 years working experience
• Good knowledge in computer hardware, software, networking and Windows
• Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection
• Ability in administering, maintaining, optimizing windows active directory system security
• Ability to configure and set-up new server

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Our Client, a Prestigious leading organisation is seeking to recruit for an IT Support Analyst / Senior IT Support Analyst for their IT Services department.

Location: Central Singapore (Near Raffles Place MRT)

Responsibilities:

• Provide first and second level of IT support for end users
• Manage service request and incident management processes to meet with the IT service quality SLAs
• Ensure standard ITIL based service delivery processes are implemented for IT services to be fit for use and fit for business
• Identify cost optimisation with service improvement opportunities
• Support and manage end user devices such as desktops, laptops, smart phones and printers
• Perform other duties and responsibilities as assigned

Requirements:

• Degree/Diploma in Information Technology or its equivalent field of studies
• Possess 5 to 7 years of relevant working experience
• Must be able to work well independently
• Good communication and written skills
• ITIL certification level 2 would be of an added advantage
• Good knowledge of Microsoft Window 10/11 and office suite
• Exposure to online collaboration tools such as MS Team, Cisco Jabber, WebEx, Zoom, Skype, etc would be a plus factor

Responsibilities

• Responsible for Hardware and software installation, upgrade, and maintenance (i.e., system backup, apply latest system patches, software upgrades, and hardware troubleshooting).
• Install, configure, test and troubleshoot networks, servers and other infrastructure.
• Where applicable, provide second level support for VMware, Windows servers, Active Directory, and other IT infrastructure.
• Monitor availability of services ensuring it meets the agreed service levels and performance indicators.
• Excellence in communication skills as a liaison with vendors and other IT personnel to resolve issues.

Requirements

• Degree or Diploma in Electronic Engineering / Computer science
• Minimum of 1 years working experience
• Hands-on knowledge of System and Network
• Hands-on experience with Windows environment and experience in troubleshooting, configuring servers and email support will be advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R1770654

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Install, configure, and upgrade computer hardware and software
• Troubleshoot and resolve a wide range of IT issues, including network connectivity, printer problems, and software malfunctions
• Audio and Video equipment Support including Health Checks
• Implement effective troubleshooting strategies to resolve issues promptly and efficiently
• Support for network issues including setup, installation and supporting the configuration as needed, testing circuits, connectivity, and validation of network equipment.
• Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support

Requirements

• Degree in Computer Science or related field
• Minimum 3 years of hands-on experience providing IT support in deskside, remote desktop, or field environments
• Skilled in efficient Windows OS imaging processes
• Proficiency in troubleshooting network connectivity issues
• Knowledge of networking protocols, such as TCP/IP, DNS, DHCP, and routing protocols
• Prior experience in Telcom industry as Field Services Technician will be added advantage

Job Highlights

• A positive work atmosphere enhances job satisfaction.
• Respect for Staff: Your contributions are recognized.
• Work-Life Balance: Your life outside of work is just as important

Why Choose Us?

Are you seeking a career where your skills are respected, your growth is encouraged, and your work-life balance is valued? Join our team to experience a pleasant work environment, endless opportunities for technical growth, and wellness benefits that truly matter.

What We Offer

• Technical Growth: Unlock your potential with numerous opportunities to enhance your technical skills.
• Wellness Benefit: Your well-being matters to us. Enjoy wellness benefits that prioritize your health and happiness.

Responsibilities:

1. Fast-Track Troubleshooting: Delight our clients by ensuring that fault calls are answered promptly, and problems are resolved swiftly.

2. IT Project Deployment: Be part of exciting IT projects, where your expertise will play a crucial role in successful deployment.

3. Backup Excellence: Ensure that backups are not just completed but executed flawlessly.

4. Preventive Maintenance: Take charge of preventive work on PCs, Servers, and Firewalls to prevent issues before they arise.

5. Upgrade and Improve: Provide our clients with valuable recommendations for upgrades and improvements to keep their systems cutting-edge.

Requirements:

• 2+ Years of IT Experience: A minimum of 2 years in the IT field demonstrates your commitment and expertise.
• Certified Excellence: Possess relevant IT certifications that showcase your dedication to excellence.
• Self-Directed: We appreciate proactive and self-directed individuals who take the initiative to make things happen.
• Tech Savvy: Proficiency in Windows Server Administration, AD, and Group Policy Management is a must.
• Problem Solver: Your resourcefulness and ability to use research to solve problems independently make you stand out.
• People Skills: Good interpersonal skills coupled with the ability to work independently round out your qualifications.

Ready to join a team that values your expertise and well-being? Apply today to take the next step in your IT career!

We are seeking a proactive and detail-oriented IT Business Analyst to join our team. The role will focus on automating and enhancing business reporting processes using ERP data while also leading and contributing to improvement projects across the organization. The ideal candidate will have strong skills in data analysis, ERP systems, and workflow optimization.

Key Responsibilities:

• Design, develop, and maintain automated reporting systems to extract and transform ERP data into customized business insights.
• Collaborate with stakeholders to understand and fulfill reporting needs, ensuring solutions are aligned with business goals.
• Create real-time dashboards and visual reports to aid decision-making.
• Drive and participate in improvement projects that streamline business processes and increase efficiency.
• Ensure data accuracy and consistency in all automated reporting solutions.
• Identify and propose process optimization opportunities, implementing them in collaboration with relevant departments.
• Ensure the digital innovation / transformation journey and project implementation
• Resolve technical issues related to data reporting, system integration, and project implementation.
• Coordinate with the IT team on software and hardware projects to ensure cohesive system support.

Job Requirements:

• Degree or diploma in IT/Computer science or its equivalent.
• 3+ years of hands-on experience in project management and applications support.
• Good working knowledge of enterprise IT applications, SharePoint and Microsoft Office 365.
• Strong knowledge of ERP systems, Sales Order, and MRP applications.
• Previous project implementation experience is a plus.
• Proven ability to learn applications and processes quickly, while adaptable to change
• Excellent teamwork and analytical skills.

Interested applicants please whatapps your CV to 84597671

We are looking for an experienced and proactive Senior IT Executive for one of our clients. Reporting to the IT Manager (Vessel), the Senior IT Executive will ensure the smooth IT system operations onboard the company’s vessels. He/she will be responsible to provide level one and two IT support and be responsible for the installation, maintenance and repair of onboard computer networks, systems and hardware. The ideal candidates would have at least 3-5 year of relevant experience in networking or marine field computer systems. He/she will has good problem-solving skills and is a self-starter and a great team player.

Job Responsibilities

· Responsible for supporting all system maintenance, troubleshooting, and upgrading of all computers and server onboard.

· Install, maintain and repair onboard computer networks, systems, and hardware;

· Provide 1st and 2nd level IT support services including but not limited to troubleshooting, PC setup, Networking, Satellite Communication, etc.

· Install and setup IT system for new buildings and takeover vessels.

· Train Senior Officers in Communication cost control, IT policies on ship, activity report etc.

· Board Ship to solve issues that can’t be resolved remotely when required and handle all system enquiries when on-board the vessels.

· Assist with computer hardware / software installation and configuration.

· Perform communication system check & also perform firmware update if required.

· Check the business applications on all network computers to ensure they are working satisfactory.

· Ensure endpoint security is online and computer systems in business network and data backup are done accordingly.

· Verify the network on-board is working satisfactorily (e.g. Network sharing, remote desktop, firewall, Wi-Fi, etc.)

· Install update / patches on IT system & perform inventory check on IT systems on board.

· Conduct Cybersecurity drill & check if latest backup and file sync via NAS is operational.

· Record job done with photos and provide summary report.

· Any other duties as and when assigned by the superiors.

Requirements

· Diploma / Degree in Marine Electronics Engineering/ Computer Science or its equivalent

· 3-5 years relevant experience in networking or marine field computer systems

· Good knowledge in Microsoft Office 365, MS Server products, Networking and Security domain & Good knowledge in ITIL

· Proactive and a self-starter with strong customer orientation and multi-tasking capabilities

· Good troubleshooting and communication skills

· Must be physically fit to go onboard vessels and travelling to/fro shipyards and vessels when required

Others

· 5-day work week

· Centralised location and excellent staff benefits

We regret that only shortlisted candidates will be notified.

We are seeking an IT User Support Engineer to provide technical assistance and support to users within our organization. The ideal candidate will be responsible for troubleshooting, diagnosing, and resolving hardware, software, and network-related issues for Windows, MAC, Laptop, Office 360 and Printer Support.

Key Responsibilities:

Technical Support:

Provide first-line support to end users for hardware, software, and network-related issues.

Respond to service requests and resolve user issues in a timely and efficient manner via phone, email, or in-person.

Diagnose and troubleshoot technical problems, including operating system errors, application issues, and network connectivity problems.

Install, configure, and maintain computer systems, software, and peripherals.

Assist with setting up workstations, network access, and mobile devices.

Incident Management:

Log, track, and prioritize all user support requests using the IT ticketing system.

Escalate complex issues to senior IT support or relevant teams.

Provide feedback to users and ensure a high level of customer satisfaction.

System Maintenance:

Perform routine maintenance tasks such as software updates, backups, and system monitoring.

Assist in software deployments and ensuring systems are updated and secure.

User Training:

Provide basic training to end users on using software, hardware, and IT tools effectively.

Create user documentation and guides for common IT processes and procedures.

Qualifications to bring:

1-2 years of experience in IT User Support.

Can speak Mandarin.

Working Conditions:

5 days a week

Work From Home Set up - (sometimes required to report on clients site)