Are you passionate about technology and eager to solve complex challenges? Our client, a leading shipping company headquartered in Korea is looking for an experienced IT Support Specialist.

Your new role:

In this role, you will be at the heart of the technological operations, maintaining servers, supporting critical systems, and contributing to the digital transformation efforts. You will work in a fast-paced, global environment, ensuring their IT infrastructure stays secure and optimized for smooth shipping operations. Key responsibilities include responding to employee inquiries; repairing and replacing IT equipment as required; troubleshooting and resolving network issues; overseeing and maintaining servers located in the server room to ensure high availability and performance; working closely with HQ IT teams to address digital security, data protection issues, and ensure compliance with policies.

Requirements:

• Minimum of 2 years' relevant experience in IT support.

• Fluency in English and Korean language (both written and spoken) – to handle requests from headquarters in Korea.

• Strong technical skills (coding included).

• Strong understanding of server management and digital security protocols.

• This role is looking for someone already based in Singapore.

Benefits:

• Competitive salary package and benefits.

• Opportunities for professional development and career advancement.

• Dynamic and collaborative work environment with a diverse team of industry experts.

If you’re ready to leverage your technical skills in a growing industry, we want to hear from you!

Apply now and set sail on an exciting IT career!

Know someone who might be a great fit? Please share this opportunity with them.

Daphne Ng (EA Reg No: R1980651)

LinkedIn: https://www.linkedin.com/in/daphne-ngyiqi/

Email: [email protected]

Faststream Recruitment Pte Ltd

EA Licence No: 09C3403

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $3,000
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract (Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)
• Before onboarding there is a 8-10 weeks lead time for pre employment checks after successful interview

Responsibilities

• To be proficient in information gathering and reporting
• Assist Project manager, compile and organise project-related information
• Schedule and organise meetings with stakeholders and vendor, prepare agendas, prepare regular status reports for the project manager
• Maintain and organise all project-related documents including minutes of meetings
• Create and update project documentation
• Proficient in stakeholder communications, timeline and milestones tracking
• Proficient in quality control support and change request management
• Help manage the user acceptance testing (UAT) process
• Responsible to ensure all the applications systems remain in good working order.
• To interface with the helpdesk agents, end-users and external vendors during application support and problem resolution.
• Besides application support, the Candidate is also expected to make some code changes/enhancements that arise from service requests.
• The Candidate will follow the technical standards and update the necessary documentation.
• To take on support of new application systems when they become operational.
• To assist users and answer queries regarding the supported operational systems.
• Report to the Project Manager in tracking and managing the project timelines and resources

Requirements

• At least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• working experience in the IT or Infocomm industry, with exposure to end-to-end software development lifecycle (SDLC).
• Effective communications skills to interact and coordinate with end-users.
• Working experience in Microsoft applications including Word, Excel and Outlook & in Project Management tracking tools such as Confluence, Jira.

We are seeking a proactive and detail-oriented Junior Production Support Engineer to join our team. In this role, you will monitor and troubleshoot production systems, collaborate with cross-functional teams to resolve issues, and ensure smooth deployment and maintenance of software and infrastructure updates. This position requires a blend of technical skills, problem-solving abilities, and effective communication. The role involves working in shifts, including occasional after-hours support.

Key Responsibilities:

• Monitor production systems, including Linux VMs, vendor products, and SFTP platforms, to promptly identify and resolve issues.
• Conduct root cause analysis for production issues and implement solutions to prevent recurrence.
• Work closely with cross-functional teams to resolve production challenges efficiently and ensure minimal disruption to operations.
• Maintain detailed documentation for production incidents, troubleshooting steps, and resolutions using JIRA or similar tools.
• Develop and refine processes to enhance production support efficiency and system reliability.
• Generate daily, weekly, and monthly performance reports on system health and issue resolution.
• Support the deployment and release of software updates and infrastructure patches during silent hours to minimize impact on business operations.
• Participate in a rotating on-call schedule to address production issues outside standard business hours. Shifts include Morning (7 AM – 4 PM) and Afternoon (2 PM – 11 PM), with coverage 7 days a week.
• Perform development tasks within the vendor product, allocating 10–20% of time for this responsibility.

Preferred Qualifications:

• 2–4 years of experience in Production Support or a similar role.
• Proficient in Java,SQL,UNIX, and scripting languages (e.g., Bash, Python).
• Strong troubleshooting and analytical skills to diagnose and resolve complex technical issues.
• Excellent verbal and written communication skills for effective collaboration with internal and external stakeholders.
• A team-oriented mindset with the ability to work under pressure and meet deadlines.
• Willingness to participate in on-call rotations and flexible to work shifts as needed.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Responsibilities:

• Develop end-to-end sourcing strategies for all the open job positions, using various sources (recruiting website, referrals, on-site, etc.)
• Screening, filtering, and shortlisting of candidates as well as managing interview schedules.
• Source and interview candidates, presenting qualified ones to hiring managers.
• Provide HR hiring advices to department heads to discuss on their hiring needs, market conditions, and align on expectations.
• Ensure all candidate credentials and information is up-to-date HR system.
• Manage employee on-boarding and off-boarding activities.
• Ensure HR practices and candidate sourcing procedure are comply with local employment regulations and MOM rules.
• Involve in local/ regional HR projects when needed.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Human Resources, Business, or related field.
• At least 2 - 3 years of experience in end-to-end talent acquisition and recruitment activities, preferably handling technology-related roles.
• Candidate with immediate availaibility or with short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Location: Ang Mo Kio

Responsibilities

• Lead and provide direction to teams. Explore emerging technologies and industry trends. Identify new technologies that can drive innovation and competitive advantage
• Build and maintain technology roadmap to meet business needs
• Ensure that all technology systems comply with industry regulations and standards.
• Serve as a key point of contact for technology-related matters
• Providing updates to senior leadership and stakeholders on progress, challenges, and opportunities.

Requirements

• Bachelor or Masters in Computer Science, Engineering or equivalent work experiences
• 8-10 years of relevant experience in technology leadership roles
• Experience in Generative AI, Large Language Models or other emerging technologies

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

About EVO
A leading IT Solutions and outsourcing service provider in Southeast Asia market, assisting clients to achieve their business objectives by successfully outsourcing their non-core business processes and functions in the areas of technology. EVO Business Consulting offers the entire spectrum of services across business models in the technical space.

Job Overview
We are looking for motivated individuals to join our team as Junior IT Recruiters for a 180-degree recruitment role. In this role, you will focus on candidate sourcing, screening, and management, playing a vital part in fulfilling our clients’ talent needs in the IT sector.

We welcome individuals who are eager to learn, regardless of prior experience, and provide a collaborative environment for growth in the recruitment industry.

Key Responsibilities:

• Candidate Sourcing: Use job boards, social media, referrals, and other channels to identify and attract suitable candidates for IT roles.
• Screening and Shortlisting: Evaluate resumes, conduct initial interviews, and assess candidates’ suitability based on job requirements.
• Candidate Engagement: Build strong relationships with candidates to guide them through the recruitment process and provide a positive experience.
• Job Posting: Craft and post job advertisements on various platforms to attract diverse talent pools.
• Database Management: Maintain accurate and organized records of recruitment activities and candidate pipelines.
• Collaboration: Work closely with account managers and the client-facing team to align recruitment strategies with client needs.
• Market Research: Stay informed about IT industry trends to better understand client and candidate requirements.

Who We’re Looking For

• Education: Diploma or degree in any discipline.
• Experience: No prior experience required, though exposure to recruitment or IT is a plus.
• Skills: Strong communication and interpersonal skills, with an eagerness to learn.
• Attributes: Proactive, detail-oriented, and organized, with the ability to work effectively in a fast-paced environment.
• Technology: Basic proficiency in Microsoft Office; familiarity with recruitment platforms and tools is a bonus.

What We Offer

• Prime work location in Raffles Place, easily accessible via public transport.
• Inclusive and supportive team culture.
• Training and development opportunities to build your career in IT recruitment.
• Exposure to a fast-growing sector in the IT and outsourcing industry.

How to Apply
Interested applicants are encouraged to apply by sending your updated resume to [email protected], with the subject line: Application for Junior IT Recruiter (180 Recruitment).

EVO is committed to fair employment practices.
We value diversity and inclusion and do not discriminate based on age, race, gender, religion, marital status, or disability. All applications will be considered based on merit and alignment with job requirements.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

TRANSCOMOS ZERO is currently searching for a passionate and dedicated IT Security / Operations Engineer who is proficient in Japanese to add value to our vibrant Operations Team.

Role Objectives:

The successful candidate will be a crucial part of our team, using their expertise in IT security to manage and maintain systems for not only our company but also our group companies.

The role is not limited to security support but includes account management and technical support for clients and vendors.

With a strong grasp of our cloud-based infrastructure tools, the candidate will be fundamental in providing continuous technical support to clients and internal teams within the APAC region.

Key Responsibilities:

- Implement and maintain security configuration across our IT infrastructure (including M365, Google Workspaces, ClickUp, Bitbucket, and etc.)

- Guide IT managers of the group companies per the headquarters' directive.

- Effectively manage and analyze system logs on an ongoing basis.

- Remain updated about the latest security vulnerabilities and take immediate action if necessary.

- Collaborate with internal and external parties to ensure secure, smooth operations.

- Handle client inquiries about our proprietary applications.

- Automate redundant tasks using programming language skills.

- Regularly monitor and maintain system metrics dashboard and alerts.

- Educate colleagues and enhance company documentation about our IT infrastructure.

- Collaborate closely with the Tech department at Japan HQ.

Desired Skills and Experience:

- At least 5 years of extensive experience in IT-related fields.

- Proficient reading and writing skills in Japanese.

- Exceptionally good communication and interpersonal skills.

- Clear knowledge of AWS, Azure(Entra), and/or GCP Services, relating to software development.

- Strong ability to configure SIEM and Power BI tools.

- In-depth familiarization with account management and data security.

- Experience in creating, monitoring and responding to security events.

Preferred Qualifications:

- Proficiency in additional languages such as Chinese, Malay, or Thai.

- Proven experience with Cyber Incident Response Plan (CIRP).

- Expertise in vulnerability management, penetration testing, and implementing security incident response processes.

- Extensive experience in developing, implementing, and maintaining security policies.

- Knowledge of network security design and implementation.

- Experience in using vulnerability scanning tools and security tools.

- Proven record of enhancing cloud security through policy implementation and monitoring.

- Experience in promoting social engineering and phishing countermeasures.

- Ability to provide in-house security training.

- Professional security-related certifications such as CISSP, CISM, CEH are highly desirable.

Job Description:

• Install, configure and administer network, OS, storage and backup
• Provide post-sale incident and problem management support
• Coordinate system development tasks to include design, implementation, integration and testing
• Create and maintain programmatic and technical documentation to ensure efficient planning and execution
• Coordinate with external parties and customers for problem resolutions
• Perform shift duty as requested

Job Requirements:

• Basic Knowledge of IT Infrastructure such as OS, network, storage and backup
• Keen to pick up new technology and skillsets
• Able to manage stakeholders
• Good team player who can carry out assignments independently as well

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

• Well Established Company

• Working location at Woodlands, Senoko

• Working hour: Monday - Friday (8am – 5.30pm) & Saturday (8am – 12pm)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Provide technical/ IT Support.
• System Hardware Integration.
• Liaise with client for the project.
• Access Control/ FR Installation & Configuration.
• Service Team Support.
• API Integrate for device.

Requirement

• Diploma / Degree in Computer Science and Technologies or equivalent.
• 2 - 4 years of relevant working experience
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

• End-to-end responsibility for delivering the agreed scope on time and within budget.
• Formalize the project governance and align it to the company’s standards and best practices.
• Organize project committee meetings, team meetings and status reporting.
• Key decisions are adequately documented and signed off.
• Understand the scope, requirements and use cases and manage upstream/downstream dependencies.
• Assist in defining project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Assumes extensive communication with internal team(s), third parties and other stakeholders to identify all dependencies and ensure scope is successfully delivered.
• Prepare, control and monitor detailed project plan in coordination with project teams.
• Budget control and monitoring, ensuring the project has sufficient budget coverage and addressing budget constraints/concerns to the business team and senior management.
• Understand and anticipate risks on the project and dependencies.
• Manage changes in the project scope, schedule, and costs. Timely update stakeholders in case of any deviations are foreseen.
• Ensure a continuous improvement approach: using feedback from each phase to improve and share best practices with other teams. •
• Become an active player in the project management community. Stakeholder Management
• Ensure relevant stakeholders are proactively kept informed throughout the project duration.
• Facilitate collaboration and discussions across teams.
• Manage Senior stakeholders and communicate effectively and professionally Legal and Regulatory Responsibilities
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time
• Prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.

Requirements

• Minimum of 8+ years of relevant experience as a Project Manager managing enterprise-wide complex information systems development within major organizations, ideally in a banking environment.
• Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD). Mandatory Role related Skills
• Hands-on experience in coordination between the IT business lines and IT team (various locations) and ability to work as part of a virtual team in a culturally diverse background.
• Solid knowledge of project management methodologies.
• Knowledge of software development life-cycle (SDLC).
• Field experience in managing medium to large-sized projects (iterative or agile).
• Ability to anticipate risks
• Good interpersonal and negotiation skills
• Strong experience working with Microsoft Office tools (including MS Project).
• Domain knowledge around payments, SWIFT messages, ISO 20022, reconciliation, and back-office settlement is highly appreciated.

Nice to have

• Project Manager / Business Analyst Certifications.
• Technical background (knowledge in databases, application servers and programming languages).
• Business Analysis background in banking sector is a great plus.

Khaty Zainal

R22111204

BGC Group Pte Ltd

EA 05C3053

Job Requirements:

• Minimum Degree in IT discipline or equivalent relevant IT experience
• ITIL foundation certification is preferred
• Cloud computing
• Good track record in implementing IT projects and Digital initiatives, preferably in financial industry
• At least 10 years working experience and 5 years in management capacity
• Strong appreciation of latest technologies, strategies and innovative approaches to help transform the business
• Familiar with managing technologies such as Oracle database, Java, REST APIs & Cloud (AWS & Office365)
• Strong ability to influence and manage vendors
• Excellent communication and leadership skills

Job Descriptions:

• Delivery of IT plan on target and within budget
• Ownership of IT roadmap and prioritization process.
• Manage IT demands from senior business stakeholders - setting and managing their expectations, identifying needs and evaluating alternative business solutions.
• Build and maintain strong working relationships with partners and vendors;
• Plan and organize the resources and capacity required to ensure smooth operation of the systems and infrastructure;
• Evaluate and recommend technologies, which will maximize the returns for the business;
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance in line with MAS regulations
• Lead and manage IT function to provide effective services to support day to day business operation
• Ensure monitoring and control of IT spend
• Develop and manage the IT roadmap and driven automation/digitalization of the company
• Carry out evaluation and assessment of new technologies with business cases for the purchase of new technologies and/or system developments to deliver business initiatives
• Manage the lifecycle of applications and systems efficiently by ensuing supportability and planning upgrades, migration paths and replacements in a timely and effective manner.
• Establish metrics, Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and protocols
• Ensure the development and, if necessary, successful implementation of disaster recovery and contingency plans
• Managing supplier and vendor relationships and ensuring adherence to group policies in this regard
• Carry out regular review and monitoring activities to ensure compliance to MAS TRM, IT policies and IT security
• Provide periodic reporting as required by management, including monthly management report, Board and Risk.
• Contribute to the capture, dissemination and embedding of best practices in technology management through networking, compliance with knowledge management practice and promotion of new and better ways of working
• Contribute to the identification, assessment and management of technology risks in Singapore

Interested candidates please send resume to [email protected]

ROLE/JOB SUMMARY:

In search for a competent and dynamic individual contributor to provide end-user computing device (EUCD) support within our organization. This role focuses on delivering high-quality technical assistance, maintaining hardware and software systems, and ensuring seamless IT operations. The ideal candidate will possess strong troubleshooting skills, excellent customer service, and a proactive approach to resolving workplace IT issues. The IT Infrastructure Specialist will also work with other IT teams to ensure that the organization's IT systems are aligned with the business goals.

Key Responsibilities:

· Technical Support: Provide frontline IT support for desktops, laptops, mobile devices, and peripheral equipment, ensuring minimal disruption to business operations.

· Incident Management: Respond to service desk tickets, troubleshoot technical issues, and escalate complex problems as required.

· Installation and Configuration: Install, configure, and maintain operating systems, software applications, and hardware devices.

· System Maintenance: Perform regular maintenance, updates, and patches to ensure systems are secure and up to date.

· User Support: Assist users with IT-related queries, including email, remote access, network connectivity, and software applications. Handle users onboarding/off-boarding.

· Documentation: Maintain detailed records of issues, resolutions, and user requests to improve processes and support strategies.

· Asset Management: Track and manage IT assets, including inventory updates, procurement, EUCD technology refresh and disposal of outdated equipment.

· Security Compliance: Ensure compliance with IT security policies and practices, including access controls and data protection protocols.

· Collaboration: Work closely with other IT teams to coordinate activities and support broader IT projects and initiatives.

Continuous Learning and Development:

· Stay updated on emerging technologies and security trends.

· Pursue certifications and training to enhance skills.

Teamwork and Communication:

· Work collaboratively with team members to achieve project goals.

· Communicate effectively with stakeholders and end-users.

REQUIRED QUALIFICATIONS AND SKILLS:

Technical/ Professional:

· Diploma/Degree in IT/IS related discipline

· At least 3 years of experience in IT/IS industry

· Proven experience in IT support or EUCD services, preferably in a corporate environment.

· Proficiency in Windows and macOS operating systems, Microsoft Office 365, and common workplace tools.

· Strong knowledge of network protocols, Active Directory, and remote desktop support tools.

· Excellent problem-solving abilities and attention to detail.

· Ability to prioritize tasks, work under pressure, and handle multiple responsibilities simultaneously.

· Excellent communication and interpersonal skills

· Some project management experience will have added advantage

Technological:

· Certifications such as CompTIA A+ or ITIL are a plus.

General:

· Able to speak/write English fluently

· Good communication & presentation skills

People/Relations:

· Good analytic, vendor/partner management skills

· Mature individual with ability to handle crisis and demanding users

· Work well with people at all levels of all races and nationalities

OTHER REQUIREMENTS (Physical, Certificates, Etc):

• Managed/supported IT in a 24X7 environment is preferred
• Expected to work the necessary hours to complete duties and/or fulfill responsibility
• Domestic and international travelling may be required

• Oversee the CEO and CGS’s calendar by scheduling meetings, appointments, and travel arrangements while ensuring optimal use of time.
• Serve as the primary point of contact for executives, managing communications, scheduling, and ensuring timely updates to internal and external stakeholders.
• Arrange and compile materials for meetings, take meeting minutes, and follow up on action items to ensure timely execution.
• Handle all travel arrangements, including booking flights, accommodations, transportation, and preparing detailed itineraries.

Requirements:

• Degree in any relevant discipline.
• At least 3 years of experience delivering secretarial support to C-Suite executives in the IT/Tech industry.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software tools.
• Excellent organizational and time management abilities, with a proven capacity to multitask effectively.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• To provide onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering, Electronics or related field
• 3 years of desktop support experience in Corporate environment
• 5 days work at Raffles Quay
• MNC work environment
• Salary $2700 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

ABOUT FILTRONA

Filtrona is the only global, independent market leader in the design, testing and manufacturing of specialist filter solutions and related scientific services. With a head office in Singapore, Filtrona has 8 manufacturing facilities across Europe, America, and Asia, together with 2 innovation centres, an accredited laboratory and a Centre of Excellence focused on sustainability. The company has 2,000 employees serving customers across 120 countries.

Our purpose is to support partners to transform and benefit from business growth; we succeed when they succeed. Our mission is to be a responsible, customer-focused innovation leader creating excellence in sustainable solutions for today and tomorrow.

For more information, please visit www.filtrona.com

ROLES & RESPONSIBILITIES

We are seeking a detail-oriented and highly organized individual to join our IT department as an Invoicing and IT Contracts Coordinator. The successful candidate will play a crucial role in managing and coordinating the invoicing processes within the IT department, including engagement with chosen vendors for onboarding and ensuring accuracy of invoicing. This position requires a good understanding of financial procedures, excellent communication skills, and the ability to work collaboratively with various teams including vendors. If you have a passion for accuracy, efficiency, and ensuring financial integrity, this role is for you.

Overall:

• Support IT contract owners, e.g. IT Product Owners and Head of IT Service Delivery, on invoicing and contract administration matters.
• Manage entire procurement processes (including ‘Know Your Supplier’ forms and raising Purchase Requisition).
• Ensure compliance with company policies and procedures and ensure all invoices are paid on time.
• Review purchase orders and invoices for accuracy and completeness and work with internal stakeholders to adjust as necessary.
• Assist IT contract owners to search for potential vendors and identify the best fit.

Purchase Requisition and Invoice Processing:

• Collaborate with vendors and internal teams to ensure accurate and timely receipt of invoices.
• Review and verify purchase orders and invoice details, including quantities, rates, and terms, to ensure accuracy in relation to agreed contractual amounts.
• Perform sourcing administrative work in terms of enquiries, comparison and review of quotations, quality, terms and conditions, specifications etc.

Administration of invoices and contracts:

• Maintain and organize comprehensive records of all IT-related invoices, ensuring easy retrieval for audits and reviews.
• Maintain contract register and housekeep all the softcopy contracts and procurement document in SharePoint.
• Ensure timely review of contracts are done internally by the right contract owners and Technology Director before contract lapses or is auto-renewed.

Communication and Collaboration:

• Collaborate with cross-functional teams, including finance and procurement, to streamline processes and improve efficiency.

Qualifications & Education Requirement:

• Degree holder in Computer Science, Business Administration or relevant field
• 2 years professional experience in similar role preferred
• Working knowledge of Microsoft Office, with advanced Excel skills
• Strong analytical and problem-solving skills
• Excellent communication (verbal and written) and vendor engagement skills
• Excellent attention to detail and organizational skills.
• Detail-oriented and capable of handling confidential information with discretion.
• Ability to work collaboratively in a team environment.

· ITC Help Desk Specialist (Microsoft)

· Have 1 year of working experience

· Must be familiar with level support with tickets and resolving issues accordingly

· Familiar with Service support Matric as well as the Severity of the service level and resolve them accordingly

· Have working experience in windows 10/11, Microsoft Office suite

· Have experience working with Microsoft Active Directory, or Exchange preferred

· Familiar with handling user enquiries, creating and deleting accounts, and grant and deleting access permission.

· Must be a Fast learner, adaptable and able to work independently

Do you have "control" and "Conduct" mindset? Are you able to notice the gaps and risks in a business process- and are ready to tackle it?

With bases in more than 65 countries, this international bank has opened up an integral position in their Corporate & Institutional Banking Team responsible for APAC.

This is a Global projects focusing on client onboarding and interactions across APAC. You will be working in a lean team of 4 to implement 'chats' and 'video conferencing' tools such as Wechat, kakaotalk, whatsapp, and Line.

The team is looking for a suitable candidate who is able to analyse business needs, risks, gap analysis, liaise directly with vendors, create and design processes, and relay designs to IT Team. This is NOT an IT role, this is a functional business analyst role.

Direct Responsibilities

• Acts as primary interface with business lines
• Collect, analyze and document business scenarios for the use of voice and chat channels
• Understand business interactions with clients and other external counterparties
• Identify risk and conduct scenarios and contribute to create the framework to address them

Technical (Must possess/Essential)

• Minimum 7 years of experience
• Have prior experience working with implementing recording and surveillance over voice and chat channel
• Have prior experience working with setting up controls
• Excellent soft skills- communications, critical thinking, finding a solutions, attention to details
• Languages: Fluency in Mandarin is a very BIG PLUS

Note: Contract role (12 months renewable upon performance)

If you are ready to take the next steps and work in a multicultural, supportive environment while being exposed to vast technologies and teams, then... apply now for this opportunity and immediate consideration.

Job Responsibilities:

• Provide day-to-day technical support for end users, ensuring smooth operation of computers, network devices, and printers.
• Install, configure, and manage end-user laptops, desktops, printers, and mobile devices.
• Create and manage user accounts and mailboxes on Active Directory (AD) and Exchange.
• Troubleshoot and resolve issues related to operating systems, Office applications, and hardware diagnostics for PCs and notebooks.
• Perform antivirus management (e.g., Windows Defender, Symantec, McAfee).
• Handle onboarding and offboarding processes, ensuring compliance with security policies.
• Document standard operating procedures and contribute to technical documentation.
• Manage asset inventory and liaise with vendors for pricing, quotations, and procurement.
• Collaborate with teams to improve internal processes and technical solutions.

Job Requirements:

• 2-5 years of IT technical and end-user support experience.
• Strong knowledge of PC and notebook hardware diagnostics and repair.
• Proficiency in troubleshooting O/S, Office applications, and application-related issues.

Preferred Skills:

• Hands-on experience with asset management and inventory maintenance.
• Familiarity with mobile device management tools.
• A proactive approach to learning and adapting in a fast-paced environment.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Responsibilities:

• You will focus on cultivating existing business opportunities and generating new business opportunities
• Prepare proposals, presentations and other materials conveying the services and strength of the company
• Creating positive, long-lasting relationships with current and potential clients
• Provide administrative and logistical support, including organizing meetings and conference calls with potential partners and staff
• Assist with development of communications materials, including product brochures, press releases, factsheets and infographics
• Any other ad hoc duties as assigned by supervisor.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a Senior Analyst, IT Quality Management to lead quality assurance for IT projects, overseeing compliance, stakeholder management, and regulatory audit readiness. He/ she will be involved in defining and maintaining IT policies and procedures within the compliance framework.

What you will do

• Oversee the computer system validation (CSV) process for IT initiatives, such as upgrades to ERP and MES systems, change management and ensure sustained quality throughout software development, configuration, and testing phases
• Liaise with stakeholders across the Quality Management System (QMS) and IT departments and provide comprehensive status updates, promptly escalating any issues requiring management attention and resolution
• Regularly produce mandated compliance reports on a monthly, quarterly, and other periodic basis, in accordance with relevant regulatory guidelines
• Facilitate thorough reviews of requirements and design artifacts, proactively validating their applicability, accuracy, feasibility, usability, clarity, and testability
• Collaborate closely with stakeholders to compile necessary artifacts, evidence, and documentation, ensuring readiness for periodic regulatory audits (e.g., FDA, TUV, GMP, ISO, etc.)
• Develop and uphold IT policies, Standard Operating Procedures (SOPs), and Work Instructions within the overarching framework of IT and QMS compliance.

What you bring

Experience

• Minimum 3 years of experience in IT Computer System Validation (CSV) and/or Change Release Management background in software requirements, development and/or testing activities in a Regulated industry, preferably Medical Devices or Healthcare
• Track record as contributor in providing IT Computer System Validation (CSV) and/or change management support in a senior analyst capacity
• Experience and/or certification in ISO 13485 is preferred
• Good Documentation Practice knowledge and ITIL v3 or v4 certification is an added advantage.

Personal competencies

• Comfortable working with people from various level of management, from operational and working level to senior management level
• Able to work alone and with minimum supervision/guidance
• Ability to handle issues from beginning to closure.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Responsibility

· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

· Support HQ and project sites regarding IT-related issues.

· Monitor and maintain in-house networks and servers.

· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

· Upgrade, install and configure new hardware and software to meet company objectives.

· Create user accounts and set up email accounts for new staff.

· Perform diagnostic tests and debugging procedures to optimize computer systems.

· Document processes, as well as backing up and archiving data.

· Develop data retrieval and recovery procedures.

· Perform any ad-hoc assignment as instructed by superiors.

Requirements

· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

· Preferable with at least 1-2 years of relevant working experience in a similar role.

· Responsible, meticulous, fast learner.

Key Responsibilities

• Required to manage and operate (hands-on) systems (server & storage) used in the University. Familiar with Microsoft Windows Server, SQL Databases, Linux, Cohesity Backup System, Office365, Microsoft HyperV, VMware/Netapp storage, Storage Spaces Direct, Hitachi (HCP), McAfee and Azure Cloud Platform. A strong knowledge on Microsoft Active Directory Architecture, PowerShell, Group Policies and Active Directory Federation Service is required.
• Required to provide Systems administration of Active Directory, Multi-Factor Authentication platform such as Okta, Antivirus and others.
• Required to provide Management systems availability statistics and patching reports, IT DR support and IT support for teaching-learning.
• Required to perform Systems hardening, Systems patching, Systems onboarding and decommissioning and other Systems related support services.
• Work with users to identify, understand requirements and develop deployment plans, assist with planning, developing, implementing and managing all system assets deployed in the University.
• Participate in process improvements such as operational efficiency of Systems Operations to provide prompt and effective support to existing systems.
• Rotational on-call duty along with team members and after office hours support.

Requirements

• Degree/Diploma in Computer Science or equivalent with at least 5 years of relevant working experience in design, configuration and management of Windows and Linux Infrastructure.
• Strong technical competencies and analytical mind, with specialized certifications such as MCSE, RHCE, CDCP, CCNA, ITIL, etc. would be preferred.
• Good working knowledge of IT governance, systems, security and system technologies and able to work with cross-functional departments.
• Excellent written, communication and interpersonal skills.
• Other traits include positive attitude, self-motivated, customer service oriented and a team player.

Only shortlisted candidate will be notified.