We are looking for individuals who are bold to try new ideas, have strategic and analytical thinking as we continuously refine our culture, performance and engagement practices and processes by integrating best practices / trends, leveraging on emerging HR technology and data-driven insights.

The below are potential areas which the individual may support the team on:

a) Drive employee engagement

• Work with our vendor to launch the annual engagement survey, diagnose the results and work with the business and HR stakeholders to dial up action planning to address problem areas.
• Drive continuous listening through pulse surveys to gain insights and address targeted areas.

b) Develop high-performing teams

• Review company’s framework and processes to ensure we have high-performing teams via a continuous approach to managing performance and development, including embedding a feedback culture
• Review promotion process to drive transparency and empowerment
• Run the performance management processes in partnership with HR stakeholders
• Continuous diagnosis and transformation of organisational construct to enable better cross-functional collaboration, joint accountability

c) Drive and manage employee wellbeing in a holistic manner to build a resilient workforce:

• Execution of wellbeing strategy, approach, and interventions
• Structured approach to diagnose, measure and monitor
• Empowering employees to take charge (e.g., education, tools, adoption of flexible work arrangement, etc..) and building managers capabilities and competencies

Requirements:

• Degree in Human Resources or in any related discipline
• At least 3-5 years of relevant experience in organization development role
• Detail oriented and meticulous.
• Proficient in MS Office, excel.
• Good organisational and time-management abilities

Interested candidates may send in their resume and cover letter directly to Rupa Kankariya (R1441955)

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants at Rupa Kankariya (R1441955) EA Licence No (02C3423)

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Senior Developer (Cards)

• Experience in any mainframe credit card application software particularly in either Issuing or Acquiring or Authorization or Loan modules
• Strong technical and analytical skills
• Experience in core credit card system migration is an added advantage
• Motivated and Team Player

Job Requirement

• Min. 6 years’ relevant experience in Cards.
• Independently work on mainframe development:
• Batch/online new complex development/modification given a functional specification
• Experience in development with MQ/TCP IP interfaces
• Perform and coordinate complex unit and integration testing
• Provide related documentation on the development and testing performed
• Coordinate/support SIT, UAT and other pre and post-implementation testing activities
• Perform implementation activities and support
• Manage codes according to the organization standards

Job Responsibilities:

• Perform routine preventive maintenance and site corrective work.
• Responsible for the integration of both hardware and software, as well as implementation.
• Ensure proper execution of integration, engineering, and maintenance work, including QA technical checks throughout the project.
• Manage application program change, hardware deployment, and documentation.
• Conduct client meetings and handle reports and documentation.
• Capable of performing troubleshooting independently.

Requirements:

• Diploma in Electrical/Electronic or related discipline.
• Able to perform standby duties once training completed
• Good interpersonal skills, able to work both independently and in teams.
• Site maintenance and travelling is required.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

• Basic up to 4.9k + AWS +VB
• 5 day work (9am-5.45pm)
• 20-40% travelling APAC
• Must have experiences in IVD Industry

Responsibilities

Product Knowledge

• He/ She is responsible to receive/ gather in time all information regarding product specifications or modifications of existing products, upgrading, or extending existing/new products. This information/s is necessary to strengthen product knowledge so that these can be translated and explained clearly to distributors/ customers.
• He/ She keeps up his/her technical knowledge by making suggestions to the management on which continuing education programs may be useful for him/her.

Implementation of favourable conditions to support sales/marketing target achievement.

• He/ She conducts application and theoretical training for the representatives of the different distributors in the region.
• He/ She provides end-user training, as and when necessary.
• He/ She develops to strengthen the product knowledge of distributors (E.g. Training manual, etc)
• He/ She handles product-related complaints and other application issues and provides excellent assistance for troubleshooting purpose/s.
• He/ She maintains regular communication and continuous contact with all the subsidiaries & distributors.

Reporting

• He/ She prepares and submits a monthly activity report to the Supervisor. This report includes activities done in the past month, issue resolved and to resolve, and plan of action for the next 2 months. This monthly report is to be submitted regularly within the 2 workings days of the succeeding month.

Requirements

• Diploma in Medical Technology or equivalent
• 5 years in Medical Technology practice.
• PC literate (Excel, Words, Power Point)
• Maintains at all times the highest standards of professional and personal conduct, in thoughts, in words, & in actions
• Travel Requirement: able to travel between 20% – 40% per year.
• May need to work after office hours occasionally.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Involve in one or more teams working in 12-hour shift in supporting and up keeping systems running smoothly through:

• Perform General Administration
• Perform Daily Operational Tasks
• Perform Scheduled Tasks
• Perform System Defects Management
• Perform Network Management Services
• Monitor System and Network Health Status using the Tivoli and Solarwinds
• Submit Daily Report
• Submit Incident Report
• Assist Customer on Exercise Support
• Assist Customer on System Audit

Requirements:

• Minimum Diploma in Computer Science, Computer Engineering, Information Technology, Electrical and Electronics Engineering or equivalent.
• At least 2 years of relevant experience as a System Administrator or in related profession
• Proficient with system monitoring, system configuration, network system and system backup.
• Hands-on experience with hardware installation and deployment.
• Excellent knowledge of MSCE, Unix, Redhat, SQL, Cisco Networking, SAN Storage, VMware, Firewall, Tivoli and Solarwinds is advantageous

- Candidates will be working on 12 hour rotating shifts.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

IT Audit Manager role with Regional Insurer

• Established insurance brand
• Broad exposure
• Regional coverage

A regional insurer is seeking a IT Audit Manager to join the team.

As part of expansion plans, the role will work alongside other senior auditors to perform for IT Audit responsibilities. Perform end to end key risk issues/controls for the business, monitor and follow up on corrective actions according to business recommendations. An excellent opportunity for IT Auditors to grow their career in collaborative environment.

The ideal candidate should have at least 6-8 years relevant experience in audit covering IT Audit. Candidates who come from insurance audit or financial services background will be highly considered. Candidates with CISA, CISSP , CIA qualifications will be an added advantage. Strong communication skills a pre-requisite as you will be required to work closely with key stakeholders.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

• Regional coverage
• Opportunity for growth
• High performing team

Our client is a leading Corporate Bank seeking a AVP/VP, Regional IT Auditor to join the team.

The successful candidate will lead and execute end to end IT Audits in accordance with the Bank's internal audit methodology. Perform continuous monitoring for IT functions to keep in line with market, regulatory changes for to drive audit coverage. Be involved in any strategic initiatives for the IT Audit team where there is a need.

The ideal candidate should have at least 6-12 years relevant experience in audit covering IT Audit within financial services firms. CISA, CISM, CISSP will be an added advantage. Strong communication skills a pre-requisite as you will be required to work closely important business stakeholders for your audit work. Travel will be required for this role.

Please click on the link to apply or email me with your updated CV at [email protected] if keen. Thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Job Responsibilities:

Marketing Campaigns

• Plan, develop, and execute marketing campaigns to promote our networking and cybersecurity solutions, ensuring alignment with the company’s overall marketing strategy and business objectives.

Content Creation

• Create and manage engaging content for various marketing channels, including the website, social media, email marketing, and blogs, with a focus on cybersecurity topics and trends.

Market Research

• Conduct market research to identify new opportunities and trends in the cybersecurity sector. Analyze competitor strategies and customer needs to refine marketing approaches.

Event Management

• Organize and participate in industry events, webinars, and trade shows to promote our cybersecurity offerings. Network with industry professionals to enhance brand visibility.

Lead Generation

• Collaborate with the sales team to develop lead generation strategies that attract potential customers interested in cybersecurity solutions.

Analytics and Reporting

• Monitor and analyze marketing campaign performance using tools like Google Analytics, CRM systems, and social media analytics. Provide regular reports on campaign effectiveness and ROI.

Customer Engagement

• Build and maintain strong relationships with clients, partners, and industry stakeholders. Act as a brand ambassador for the company, showcasing our expertise in cybersecurity.

Requirements:

• Bachelor's degree in Marketing, Business Administration, or a related field. Diploma holders with several years of work experience are welcome to apply.
• Minimum of 1 year of marketing experience, preferably in the IT or cybersecurity industry.
• A strong interest in cybersecurity and networking solutions, with a willingness to stay updated on industry trends and developments.
• Familiarity with digital marketing tools and platforms such as Google Analytics, SEO tools, email marketing software, and social media management tools.
• Communication Skills
• Result-Oriented
• Team Player
• Creativity

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Seeking an experienced Rewards Specialist to join the Rewards team. You will be responsible for designing and implementing competitive rewards programs to attract and retain talent in Singapore and APAC countries. Strong problem-solving, data analysis, and stakeholder collaboration skills are essential.

Roles & Responsibilities:

• Support the development, execution, and oversight of compensation programs and initiatives.
• Oversee the Performance Management Process, including administration of the online appraisal system.
• Contribute to the enhancement of related policies and systems.
• Ensure accurate and timely distribution of annual bonuses to employees.
• Participate in external market surveys to gather relevant data and stay informed of best practices in Rewards management.
• Conduct comprehensive job evaluations to assess roles and determine appropriate compensation levels.
• Perform market-related pay research and benchmarking, periodically reviewing reward packages to maintain competitiveness and making necessary adjustments.

Requirements:

• Experience: Minimum of 3-4 years of relevant rewards experience.
• Technical Proficiency: Strong proficiency in Microsoft Excel, Word, and PowerPoint for data analysis, report generation, and effective communication.

Sales Consultant for Website Designing/IT and Digital Marketing projects

We are seeking a dynamic and results-driven Sales Executive to join our team, focusing on website design and digital marketing projects. The ideal candidate will have a passion for technology, marketing trends, and digital solutions. This role is responsible for identifying new business opportunities, building relationships with clients, and closing deals to drive revenue growth.

Key Responsibilities:

1. Prospecting & Lead Generation:Identify and generate leads through cold calling, networking, and other strategies.
   Research and reach out to potential clients, understanding their business needs and goals. Maintain a database of potential customers and follow up to convert leads into sales.
   
2. Client Consultation:Understand client requirements for website design, development, and digital marketing (SEO, PPC, Social media, etc.). Conduct detailed consultations to explain the company’s service offerings and propose suitable solutions.
   Present proposals, including pricing, timeline, and project scope, tailored to client needs.
   
3. Sales Presentations & Negotiations: Create and deliver compelling sales presentations to prospects and key decision-makers. Negotiate contracts, pricing, and project terms in collaboration with the project management and technical teams.
   Close sales by building rapport, overcoming objections, and addressing client concerns.
   
4. Relationship Building: Build and maintain strong relationships with new and existing clients. Serve as the point of contact for all client inquiries, ensuring timely communication and project updates. Collaborate with internal teams to ensure client satisfaction throughout the project lifecycle.
   
5. Market Research & Competitor Analysis: Stay updated on industry trends, emerging technologies, and competitor offerings in web design and digital marketing. Provide feedback to management regarding customer needs and the evolving marketplace.
   
6. Sales Targets & Reporting: Achieve monthly, quarterly, and annual sales targets set by management. Prepare regular sales reports, including forecasting, lead status, and performance analysis. Work closely with the marketing team to optimize lead generation efforts and refine sales strategies.

Requirements:

• Education: Bachelor's degree in Marketing, Business Administration, or a related field (or equivalent experience).
• Experience: 2-5 years of experience in sales, preferably within the digital marketing or web design industry.
  Proven track record of achieving sales targets.
• Skills: Strong knowledge of website design, development, and digital marketing services (SEO, PPC, social media marketing).
  Excellent communication, negotiation, and presentation skills.
  Ability to work independently and in a team environment.
  Proficiency in CRM tools and sales management software.

Preferred:

• Familiarity with industry tools such as WordPress, Shopify, Google Analytics, and marketing automation platforms.
• Experience with B2B sales and large enterprise clients.

Benefits:

• Competitive salary with performance-based incentives.
• Opportunity to work with a dynamic team in a fast-growing industry.
• Professional development and training opportunities.
• Health and wellness benefits.

Job Responsibilities:

• Monitoring of BMS systems, critical facilities equipment and other equipment associated with the data centre environment including fire safety, plumbing, mechanical, and electrical systems.
• Respond and perform all remote hands requests within the Operational and Service Level Agreements.
• Ensure effective implementation of data centre safety, security and customer support policy and procedures.
• Oversee the security operations onsite, including processes, manpower and ability to use security software systems.
• Co-ordinate and support all internal contractors and vendors activities onsite, including reviewing of Permit-To-Work (PTW) documents.
• Create accurate and regular reporting to internal stakeholders when necessary.

Job Requirements:

• At least 1 year of relevant work experience in a facility operations environment
• Commit to rotating shift working hour
• Possess general knowledge of M&E and Network Infrastructure.
• Broad knowledge in DC facilities related systems such as PDUs, UPS, DC Rectifier, Generator, DRUPs, CRAUs, Chiller.
• Possess relevant facilities management and/or data centre related certifications, such as ITIL, CDCP, CDCS.
• Knowledge in cloud technology, network, data centre facilities, system applications and IT systems

We regret that shortlisted candidates will be notified.

Name: Teoh Xue Ling

Registration No.: R22107190

EA License No.: 02C3423

• Responsible for the recruitment of Information Technology (IT) Professionals.
• Job matching, interview, selection and short-listing of IT candidates based on project requirements.
• To organize and manage the company's recruitment database.
• Provide administrative support to contractual IT Professionals of the company, as and when needed.
• Any other general administrative duties.

Job Requirements:

• Degree or Diploma.
• Proficient in MS Office (Word, Excel) and MS Access; good PC knowledge and internet- savvy.
• Minimum 1 year of related experience in Human Resource, Administrative Support and recruitment in the Information Technology industry would be advantageous.
• Excellent spoken/ written English and communication skills.
• Organized, meticulous and able to multi-task.
• Independent, motivated, good team player with positive working attitude.
• Applicants with Information Technology work experience but willing to make a career switch to HR/ IT Recruitment may also apply.
• Applicants who are graduates from universities or polytechnics without working experience are also welcomed to apply.

Key Responsibilities:

• Developing comprehensive communication plans that align with project objectives and stakeholder needs.
• Formulating adoption strategies to ensure smooth transition and acceptance of new initiatives.
• Creating a variety of communication materials, including presentations, newsletters, emails, and intranet content.
• Implementing communication strategies to support change management, making sure stakeholders comprehend the changes and their effects.
• Collaborating closely with project managers, team members, and other departments to ensure messaging is consistent across the organization.
• Designing visual aids like charts, graphs, and infographics to effectively communicate complex information.
• Coordinating training sessions and developing materials to assist stakeholders in adapting to new processes or technologies.
• Utilizing various communication platforms and tools, such as project management software, collaboration tools, and email marketing platforms, to enhance communication efforts.
• Gathering and analyzing stakeholder feedback on the effectiveness of communication and making improvements based on this feedback and best practices.
• Managing multiple work streams and priorities to guarantee seamless project execution.
• Providing strategic communication support for key initiatives, including system upgrades (e.g., from Windows 10 to Windows 11), Data Classification, and Mobile Security enhancements.

Requirements:

• At least 5-7 years of experience in communication roles, preferably within IT or technology-focused environments.
• Proven experience in supporting communication efforts for large-scale projects or within a PMO.
• Demonstrated experience in developing and executing communication strategies to support change management initiatives.
• Solid background in creating various communication materials such as presentations, newsletters, emails, and intranet content.
• Experience working closely with project managers, team members, and other departments to ensure cohesive and consistent communication.
• Proficiency with communication platforms and tools, such as project management software, collaboration tools, and email marketing platforms.
• Experience in creating visual aids, such as charts, graphs, and infographics, to convey complex information effectively.
• Proven ability to gather and analyze stakeholder feedback and implement continuous improvements in communication practices.
• Experience providing communication support for strategic IT initiatives, such as system upgrades, data classification projects, or security enhancements.

We are currently looking for a Sales Specialist for an established distributor to oversee their Cardiac equipment portfolio.

This is an established portfolio of products and customers which will offer you the opportunity to have early sales success. These products are from some of the best companies in this space, so demand is high too!

The Sales Specialist will be responsible for:

• Drive sales of critical care consumables by providing tailored solutions to both existing and prospective clients.
• Collaborate with the Team Lead on department planning, workflow optimization, and equipment recommendations for renovation and new projects.
• Maintain and strengthen customer relationships by delivering excellent service and ensuring high levels of client satisfaction and retention.

The Sales Specialist will be / have:

• Relevant sales experience, preferably with cardiac products
• Ex sonographers or cardiac technologists are welcome to apply with minimum 2 years of sales experience
• Strong communication and interpersonal abilities, with the capacity to build strong relationships
• Degree qualified

If you feel you would be suitable then please get in touch for a further conversation.

Reg No. R1871342
BeathChapman Pte Ltd
Licence no. 16S8112

The Senior Specialist (Modern & Contemporary Art) is responsible for orchestrating the Modern & Contemporary Art Auction, requiring good knowledge of the art market and strong client relationship management to bring in business for the department.

ESSENTIAL JOB FUNCTIONS (Duties include but are not limited to the following):

• Reach out to major clients (collectors, dealers, corporations, institutions) in the sale of high value property.
• Active participation in sourcing and selling of the department works
• Function as liaison with overseas specialists group, working on appraisals as a means of generating new long-term business opportunities and reconnecting with inactive clients.
• Review incoming photo inquires with department to determine property sale potential and value.
• Research property including authenticity, bibliography, provenance and exhibition history.
• Direct the catalogue production and layout.
• Participate in Telephone Bidding with clients during the auction.
• Work with buyers during sale week to market and pre-sell the sale.
• Participate in pre-selling upcoming auctions through targeted marketing efforts.
• Coordinate and produce materials and information for Press and Marketing.
• View and visit competitors' auctions and track overall results.
• Actively participate in events, art fairs, and other functions to represent the auction house.
• Work on special projects as assigned by Director.
• Other duties as assigned by Director.

QUALIFICATION REQUIREMENTS:

• Bachelor's degree or equivalent work experience in applicable Art History.
• Chinese language proficiency required.
• Minimum of 5 years paid work experience in related field.
• Knowledge of the auction business.
• Demonstrated ability in appraising property and business-getting.
• Knowledge of E-mail, Spreadsheet, Word Processing and Presentation software (Microsoft Office preferred).
• Ability to learn 33 Auction systems including Box, AuctionFlex, AuctionMobility and website.
• Excellent communication and interpersonal skills, including superior written and spoken communications.
• Superior client service skills.
• Demonstrated ability to multi-task and prioritize.
• Strong follow-up skills with attention to detail.
• Ability to work within a team environment.

This position is an additional headcount within the team to enhance client support and service delivery.

Responsibilities:

• Client Assistance: Provide exceptional service to clients by addressing inquiries, resolving issues, and ensuring a positive experience.
• Administrative Support: Assist Relationship Managers (RMs) with scheduling meetings, maintaining accurate client records, and performing other ad-hoc tasks assigned by RMs.
• Documentation Management: Handle the preparation, review, and processing of account opening documents, investment transactions, and compliance-related paperwork.
• Coordination: Collaborate with internal teams, such as compliance and operations, to ensure seamless service delivery.
• Reporting: Generate and distribute reports on client portfolios and investment performance.
• Relationship Management: Build and maintain strong relationships with clients, understanding their financial goals and needs.

Qualifications:

• Basic understanding of finance, business, or a related field.
• Knowledge of compliance and KYC processes is advantageous.
• Previous experience in wealth management or financial services is preferred, but not required.
• Strong communication and interpersonal skills.
• Proficiency in financial software and Microsoft Office Suite.
• Detail-oriented with strong organizational skills.
• Ability to speak and write Japanese is a plus, but not mandatory.

Skills:

• Ability to multitask and manage time effectively.
• Strong analytical and problem-solving skills.
• Customer-focused with a positive attitude.

Salary: Negotiable based on experience.

Job Responsibilities:

• Address potential issues and opportunities through regular communication with users and process owners.
• Assess and evaluate security risks related to systems, applications, and infrastructure to uncover potential threats and vulnerabilities.
• Keep security, software, and system updates and maintenance current to ensure optimal performance.
• Offer first-line support to businesses.
• Handle change requests and issues.
• Collaborate with the global support team to identify and implement improvements.
• Provide support and enhancements.
• Take responsibility for solution delivery, including necessary documentation.

Requirements:

• Min. Diploma in Information Technology/Computer Science or equivalent
• Knowledge of SAP (EWM, FI, SD, MM, PP) and Automation process
• Knowledge of Oracle Database Administration and managing windows server/linux environment
• Able to work independently and good time management skill
• Deep business functional capabilities and expertise, a collaborative team member
• IT related experience such as RPA will be advantageous
• Good verbal and written communication skills, strong attention to details
• Solution and Technical leadership
• Able to develop team’s skill, collaborate, focus and motivate others
• Minimum two years’ work experience as IT System Engineer

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Description:

Manages the function and staff encompassing information technology infrastructure needs across the enterprise including local area networks (LAN), wireless networks (WLAN), wide area networks (WAN), firewalls, servers, network load balancers (NLB), application delivery controllers (ADC), voice/communication systems (PBX/UC), network/server monitoring tools (NMS/SNMP/WMI), storage, and data backup/recovery

Requirements:

• Bachelor Degree in Information Technology or relevant qualifications
  Minimum 10-12 years of relevant experience in similar industry
  Good knowledge of Microsoft Network and Server Management.
• Good knowledge of Firewall set up.
• Working knowledge of CISCO products is preferable.
• Proficient in Microsoft Active Directory topology and in-depth working knowledge of Microsoft network environment with working experience.

Interested candidates, please kindly send your updated CV to [email protected]

Tempserv (06C3745)

R1983591

Key Responsibilities:

1. Efficient Client Support:

• Respond to clients' inquiries via hotline and email, providing accurate information, guidance, and timely resolutions to their concerns.
• Maintain professionalism and empathy throughout all interactions, demonstrating a efficient commitment to delivering world-class customer service.

2. Complaint Management and Resolution:

• Thoroughly investigate and follow up on customer complaints, coordinating with relevant internal departments to identify appropriate solutions.
• Proactively escalate issues when necessary, ensuring prompt attention and resolution to critical matters while keeping clients informed throughout the process.

3. Customer Feedback and Advocacy:

• Collect, analyse, and report on customers' opinions, preferences, and pain points, serving as a vital link between clients and the business.
• Promptly escalate urgent issues and suggest improvement opportunities to senior management, contributing to continuous enhancement of our products and services.

4. Customer Satisfaction and Loyalty Enhancement:

• Develop and implement strategies aimed at increasing customer satisfaction, such as personalized engagement initiatives, educational resources, or process optimizations.
• Cultivate lasting relationships with clients by understanding their evolving needs, anticipating challenges, and proactively offering tailored support and solutions.

5. Ad-hoc Tasks

• Take on additional ad-hoc tasks and special projects as assigned by your manager to support the team and business objectives

Requirements:

1. Education:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.

2. Technical Experience and Industry Knowledge:

• A minimum of 3 years of solid experience in customer success, client servicing, or technical account management, preferably within the payment services industry, eCommerce marketplaces, or technology sector.
• Demonstrated understanding of payment processing systems, online marketplaces, and related regulatory environments, with the ability to discuss technical aspects and integrations.
• Excellent organizational skills with the ability to manage multiple priorities, technical projects, and deadlines.

3. Performance and Results Orientation:

• Focus on achieving business targets and delivering measurable results through effective technical customer relationship management.
• Customer-focused mindset, consistently striving to exceed expectations, drive customer loyalty, and provide technical solutions that align with client needs.

4. Technical Communication and Relationship Building Skills:

• Excellent verbal and written communication abilities, with emphasis on translating technical concepts into clear, client-friendly manner..
• Proven ability to establish and nurture good rapport with clients, building trust and fostering long-term partnerships, particularly in technical engagements.
• Ability to collaboratively in a fast-paced, cross-functional environment, liaising between technical teams and customers.

5. Technical Adaptability and Learning Attitude:

• Demonstrated adaptability to evolving technologies and a keen willingness to learn new technical skills to stay ahead in a rapidly changing industry.
• Responsible and proactive approach to problem-solving, displaying resilience in challenging situations and a commitment to finding innovative, technically sound solutions.

• Responsible for the recruitment of Information Technology (IT) Professionals.
• Job matching, interview, selection and short-listing of IT candidates based on project requirements.
• To organize and manage the company's recruitment database.
• Provide administrative support to contractual IT Professionals of the company, as and when needed.
• Any other general administrative duties.

Job Requirements:

• Degree or Diploma.
• Proficient in MS Office (Word, Excel) and MS Access; good PC knowledge and internet- savvy.
• Minimum 1 year of related experience in Human Resource, Administrative Support and recruitment in the Information Technology industry would be advantageous.
• Excellent spoken/ written English and communication skills.
• Organized, meticulous and able to multi-task.
• Independent, motivated, good team player with positive working attitude.
• Applicants with Information Technology work experience but willing to make a career switch to HR/ IT Recruitment may also apply.
• Applicants who are graduates from universities or polytechnics without working experience are also welcomed to apply.

Responsibilities:

Involved in one or more teams in supporting and maintaining systems, up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance with maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Work location at Ang Mo Kio.
• Required to travel to sites for work.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446