Responsibilities

• Support the recruitment team in performing market research and talent mapping for the Japan market.
• Communicate with the local candidates and counterparts based in Japan to gather market insights and share job details.
• Assist to manage pipelines via channels such as sourcing, screening and referrals to find and engage key technical talents of all levels.
• Collaborate closely with the recruiting team & hiring managers throughout the recruitment lifecycle.
• Develop a holistic business understanding and manage stakeholder relationships.
• Share up-to-date, accurate, and value-adding market intelligence to support business growth.

Minimum Qualifications

• Bachelor Degree in Business Administration, Human Resource Management or similar discipline with at least 1 year of relevant working experience.
• Possesses excellent research skills and good sense of data.
• Experience working in Research/Human Resources/Consultancy industry is a plus.
• Experience in recruitment, talent acquisition or talent sourcing is a plus.
• Ability to contribute in a fast-paced, dynamic work environment and prioritize multiple functions and tasks.
• Business proficiency (spoken and written) in Japanese (Min. JLPT N2 or equivalent certifications) to communicate with non-English speaking clients based in Japan via calls and emails.

Responsibilities:

• Managing private cloud system as a project manager, which includes system requirement definition, cost estimation, trouble shooting, vendors/ resources/ schedules control, and reporting to various stakeholders.
• Coordinating internal stakholders and vendors to maintain stable system operation.
• Review document / deliverables submit from vendors.
• Propose enhancement projects and new product for the company to improve the infrastructure’s stability and efficiency.
• Strictly Comply with policy and procedures including in-house System Development Rules.
• May require managing projects related to application software.

Requirements:

• Bachelor’s degree in Computer Science, Engineering or related technical field, or equivalent practical experience.
• At least 5 year experience in the IT infrastructure/ hardware field including 2 year experience in project management. It is preferable to have experience in the Banking industry.
• Experienced in virtualization software such as VMWare is must Knowledge and experience in operational product such as vROps, JP1, Solarwinds, Arcserve, Splunk.
• Coordination skills to handle various parties, such as both local and international clients, vendors, and stakeholders.
• Experienced network administration.
• Proficient stakeholders management

Charles, Lau Ngie Hao License No. 02C3423 Personnel Registration No. R1656741

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Our client is a leading financial services company with presence across Southeast Asia, UK & ANZ.

Responsibilities:

• Engage in the end-to-end progression of BI & Data solution projects, starting from identifying pain points to implementing comprehensive solutions.
• Translate business requirements into analytical specifications for the development and implementation phases.
• Identify opportunities and lead the enhancement of data solutions through automation, statistical models, dashboards, or machine learning.
• Analyse and interpret data to transform business challenges into effective data solutions while acquiring domain business knowledge.
• Design and establish an analytics framework to uncover actionable insights, empowering the business team to make data-driven decisions.
• Facilitate communication with key stakeholders from the business and database support teams, fostering cross-team collaboration to gather essential information and enhance the data solutions comprehensively.
• Provide training and support to business users, promoting the adoption of a data-driven mindset during project initiation and implementation.

Requirements:

• Ideally possess a Bachelor's Degree or higher in Computer Science or Statistics.
• Demonstrate at least 5 years of proven project experience in the Business Intelligence and Data Analytics domains.
• Showcase experience in designing, setting up, and implementing data-driven insight frameworks.
• Proficient in SQL, Python, and Data Visualization tools.
• Experience in user growth, metrics creation, A/B testing, and data modelling.
• Background in banking and fintech is advantageous.
• Exhibit excellent stakeholder management skills.
• Possess an analytical and results-oriented mindset, capable of addressing ambiguous problem statements and making insightful assumptions.

Reg No: R1981018
BeathChapman Pte Ltd
Licence No 16S8112

• Perform installation, moves, changes, upgrades, decommissioning, configuration, testing and other planned requests on the end user devices as per the Operational Service Manual (OSM)
• Deal with incoming incidents and end to end management of EUC Tech Support.
• Troubleshooting and resolving IT related incidents
• Communicate with business the status of the IT related incidents
• Procurement of end user devices & accessories
• IT Audit & Hardware asset management
• Disposal of end user devices as per Schroders’ policy
• Business Continuity Process (BCP) & Disaster Recovery Support
• Work closely with Information Security to ensure continued high levels of Security are maintained
• Be aware of regional and global regulations, keeping Schroders true to their compliance requirements
• Ensure customer satisfaction.
• iPad, iPhone, Android – basic troubleshooting,

• At least 3 years of Desktop Support Experience.
• Knowledge in Call Management, Ticket Management and Escalation Management.
• Knowledge/provisioning /profile administration on Active Directory, MS Teams/ Skypes
• Mobile Iron /Intune configurations, troubleshooting/ installation, configuration, upgrade, removal.
• User profiles administration, provisioning.
• Proficient in IT Services Management experience. Strong customer service focus.
• Basic / 1st Level troubleshooting:

Desktop Support Engineering, IT Support

This presents a thrilling prospect with a well-established chemical manufacturing company, where you will taking charge of directing and executing research and development projects, showcasing your leadership in driving innovation. Simultaneously, position yourself as a key technical leader within the NAD domain, offering advanced technical support to both external customers and internal teams, thereby playing a pivotal role in the advancement of technological expertise.

1. Drive the establishment of the NAD lab in Singapore:Take a leading role in setting up the NAD lab in Singapore, contributing essential scientific insights to guide the selection of analytical equipment, capabilities to be developed, and the creation of pertinent testing protocols. Additionally, mentor junior colleagues and actively participate in the execution of R&D projects.
   
2. Assume a pivotal role as the primary technical leader in NAD:Step into the role of the key technical lead in NAD, focusing on advancing personal knowledge and expertise in the field while simultaneously enhancing Croda's intellectual property and capabilities.
   
3. Effectively plan, execute, and monitor project progress:Take charge of planning, executing, and overseeing project timelines to ensure timely results. Adapt to unforeseen projects that demand immediate attention by reorganizing the workloads of both yourself and others.
   
4. Cultivate relationships with influential technical decision-makers:Develop strong relationships with key technical decision-makers and influencers, aiming to shape technology decisions both externally with customers to promote Croda products and internally for technology development choices.
   
5. Establish authority in NAD:Gain recognition as an authority in NAD through initiatives such as customer visits, showcasing Croda's technical expertise in presentations at trade exhibitions and conferences, contributing to scientific publications, and collaborating with Croda manufacturing sites.
   
6. Innovate solutions for complex customer problems:Develop innovative solutions for customer problems, especially those that are intricate and lack a complete data set. Provide training to the sales team, agents, and customers.
   
7. Support product launches creatively:Utilize a creative and viable approach to support both new product launches and existing product ranges. This involves the development of new test methodologies and the execution of laboratory experiments.
   
8. Identify opportunities for new projects and enhance market knowledge:Actively identify opportunities for new projects, continually enhance knowledge of market areas, and stay informed about relevant scientific techniques. Communicate findings with the business as necessary.

Requirements:

• Ph.D. in a relevant field with >6 years of post-doctoral experience.
• Familiar with the design and evaluation of different vectors (e.g., lipids, polymers, peptides, etc) for NAD. This includes, but is not limited to, the operation of a microfluidics system to formluate LNP; physical-chemical characterisation (e.g., API encapsulation, quantification of loading efficiency, particle size and surface charge); evaluation of in vitro transfection effiency and toxicity; in vivo biodistrubution and toxicity.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Who we are?

At Inchcape Shipping Services, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices, across 60 countries and a team of more than 2,500 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government and intergovernmental organizations.

We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Business Need / Purpose of Role:

The IT Executive Assistant is responsible for providing comprehensive administrative support to the IT team and ensuring the smooth operation of IT projects within an offshore environment. This role involves coordinating and communicating with project stakeholders, assisting with project management tasks, and providing technical support when required.

Responsibilities:

Administrative Support:

• Assist IT executives and project managers in managing their calendars, scheduling meetings, and organizing travel arrangements.
• Prepare and distribute project-related documentation, including agendas, meeting minutes, and reports.
• Maintain project files, records, and documentation in a well-organized manner.
• Handle correspondence, including emails, letters, and phone calls relevant to the offshore project.
• Support the preparation of presentations, proposals, and other project-related materials.

Coordination and Communication:

• Serve as a liaison between project stakeholders, team members, and offshore partners.
• Coordinate and schedule meetings, ensuring appropriate attendance and necessary logistics.
• Facilitate effective communication within the offshore project team to ensure smooth collaboration and information sharing.
• Assist in maintaining communication channels and project-related databases for efficient information flow.
• Collaborate with internal and external stakeholders, ensuring timely and accurate information exchange.

Project Support:

• Assist in the planning, coordination, and monitoring of offshore IT projects, ensuring adherence to project objectives, timelines, and budgets.
• Maintain project documentation, including project plans, status reports, and project-related resources.
• Support project managers in tracking project progress, identifying risks, and implementing mitigation strategies.
• Coordinate project-related meetings, workshops, and training sessions.
• Provide administrative support to project teams, ensuring timely delivery of project milestones and deliverables.

Technical Support:

• Provide basic technical support to project team members, including troubleshooting IT systems, software, and hardware.
• Collaborate with IT staff to facilitate the resolution of technical issues and user support requests.
• Assist in managing user accounts and access permissions in collaboration with the IT team.
• Facilitate the setup and configuration of IT systems and software for project-related activities.
• Support the organization and facilitation of training sessions for offshore project team members.

Requirements:

• Proven experience as an executive assistant or in a similar administrative role, preferably in an offshore project environment.
• Strong organizational and time management skills, with the ability to prioritize and multitask effectively.
• Excellent written and verbal communication skills, including the ability to communicate with diverse stakeholders.
• Proficiency in using office productivity tools, project management software, and collaboration platforms.
• Basic knowledge of IT systems, software, and hardware, with the ability to provide basic technical support.
• Strong problem-solving skills and ability to adapt to changing project requirements.
• Attention to detail and accuracy in managing project documentation and schedules.
• Ability to handle sensitive and confidential information with the utmost professionalism.
• Strong interpersonal skills and the ability to work effectively in a multicultural and collaborative offshore environment.

What you’ll get:

We understand that different families have different needs, which is why we’re always evolving our benefits to accommodate our employees.

Along with health and financial benefits, our employees enjoy a variety of other perks, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor various events throughout the year. And we provide a culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, Inchcape has enabled our employees to find a balance that feels fulfilling and productive for each individual situation.

A diverse range of benefits, depending on your geographical location.

Globally as a minimum you will receive:

• Life assurance
• Healthcare
• Competitive salary
• Career development and progression opportunities
• Values Award celebration events
• Team building days

Plus, much more!

Job Description & Requirements

Main Purpose:

Ensure the seamless and efficient operation of IT functions across Apex Singapore and Hong Kong, with a specific emphasis on managing and optimizing Salesforce applications, general IT systems, and support services. This role involves overseeing the maintenance, security, and performance of IT hardware, software, and network infrastructure to enhance organizational productivity and enable informed decision-making through timely and accurate business report generation.

The Salesforce Administrator - IT Operations Specialist will collaborate with cross-functional teams, external vendors, and end-users to address IT needs, implement technological advancements, and ensure compliance with industry standards. The goal is to drive a reliable, secure, and technologically advanced IT environment aligned with the organization's strategic goals, supporting business growth and success.

Roles and Responsibilities

Salesforce Administrator:

1. Manage and enhance the existing Salesforce application, including troubleshooting and reviewing functionalities.
2. Generate comprehensive business reports and develop new reports as required.
3. Liaise with external Salesforce vendors for all related needs.

General IT:

1. Oversee and maintain all IT systems, covering hardware, software, and network infrastructure.
2. Provide technical assistance to retail outlets, addressing computer and software concerns, conducting troubleshooting, and swiftly resolving technical issues.
3. Collaborate with internal teams to understand and address IT needs and specifications, ensuring seamless operations across all sites.
4. Generate business reports using Salesforce and NOVA POS systems, presenting pertinent data and insights to stakeholders.
5. Stay abreast of the latest technological advancements and suggest relevant solutions to enhance IT infrastructure and operations.
6. Regularly perform system audits to detect potential problems and implement necessary upgrades or enhancements for optimized performance.
7. Oversee data security and backup systems, ensuring the safeguarding of sensitive information.
8. Support other departments in setting up and maintaining domains and websites.
9. Provide training and assistance to end-users on IT systems, imparting essential guidance and knowledge for efficient technology utilization.
10. Liaise with external vendors and service providers to resolve technical issues, manage contracts/subscriptions, and maintain peak performance of IT systems.
11. Stay informed about industry trends and advancements, proposing and implementing best practices to elevate IT operations.

Requirements:

1. Possession of at least a Diploma in Computer Science, Information Technology, or a related field.
2. Salesforce Administrator certification is mandatory.
3. Demonstrated experience in an IT Manager role or a comparable position, preferably within a multi-location retail setting.
4. Proficient in computer systems, hardware, software, and network infrastructure.
5. Familiarity with NOVA POS systems is advantageous.
6. Effective problem-solving and troubleshooting aptitude, efficiently handling technical challenges.
7. Strong communication and interpersonal skills, facilitating effective collaboration with teams and stakeholders.
8. Ability to work both independently and in a team-oriented setting, adeptly managing multiple tasks and priorities.
9. Prior experience in the retail industry is highly desirable.
10. Proficient in English speaking and writing.

Telenor Group is world’s leading telecommunications company across the Nordics and Asia with 158 million subscribers and annual sales of around NOK 99 billion (2022). We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most.

We have a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 14,000 people strong.

Telenor Procurement Company (TPC), established in 2017 and based out of Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units and beyond, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor’s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field.

For more information, please visit our website : https://www.telenor.com/about/our-companies/other-units/telenor-procurement-company/

About the role

Finance Specialist reports to Director - Head of Financial Reporting - Finance. Key responsibilities include:

• Maintain, review and quality assure accounting data in a timely fashion in compliance with IFRS/SFRS and adhere to ICFR procedures for proper documentation, record keeping, presentation and disclosures

• Review and supervise work performed by team, providing guidance to overcome challenges and support in knowledge sharing, team building, competency development initiatives

• Ensure timely, accurate and high quality delivery in terms of internal/external audits and compliance reviews, identifying areas of improvement and implementing initiatives to simplify, automate and standardize processes, system and work routines

• Manage and own voluminous account reconciliations with vendors, customers, other stakeholders in an efficient manner

• Implement and maintain strict control environment in compliance with best practices, generally accepted accounting principles, Telenor Group policies and procedures

• Supports the Director/Manager Finance and responsible for the administrative and operational activities within finance function

• Maintain up to date records of forecasts, budgets and update variance analysis on monthly basis

• Supports on quarter rolling cash forecast to ensure healthy liquidity position of the Company

• Coordinate with accounting support team for information provisioning, reconciliation with internal systems and external party records

• Actively coordinate with internal users/cost centers/functions for efficient processing of information and minimizing delays

• Supports in month end accounting process, group reporting and annual auditing matters

Main tasks

• Responsible for administrative and operational support related to finance and accounting functions

• Coordination with internal and external stakeholders for timely support

• Demonstrate and practice change and constant improvement initiatives, challenges status quo and develop new ways of work to support the transformational journey to simplify end-to-end processes

• Actively participate and contribute in improving the overall finance and accounting function and build environment of trust and respect with all stakeholders

Profile

• Broad understanding of end- to- end accounting and finance functions

• Strong analytical and problem solving along with data analysis and handling capabilities

• Result oriented, demonstrating excellent collaboration abilities

• Able to work with a high degree of execution power and passion and deliver on stringent timelines

• High level of integrity and ethics

• Strong ability to communicate and interact effectively across organizational and cultural boundaries, internal and external

• Demonstrate commitment, maturity, flexibility and speed in response to business needs and operational challenges

• Attention to details, ability to handle large volume of data and information

• Excel, Words and Power Point skills are required for this role

Competence Requirements

· Minimum 2-3 years in a finance and core accounting roles

· Bachelor degree in finance/accounting discipline with good understanding of SFRS/IFRS

· Advance user of Office tools and applications like Excel, Word, PowerPoint, etc.

· Experience using ERP systems would be an advantage

Location: East

Working Structure: Hybrid

Industry: MNC within Aerospace

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement
• Perform AR reporting on overdue balances and top accounts as per request from business units
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

Requirements:

• Minimally 1 year related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Ability to work in a multi-tasking environment managing a large portfolio of accounts, under pressure while meeting deadlines is required
• Show good initiative, responsible and a positive can-do attitude
• Experience with ERP system - SAP is a plus

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Responsibilities:

• Supporting our Singapore Regional Office & Vietnam Office’s ERP systems and SAP Business One
• Maintaining and supporting all IT hardware and software matters
• Occasional procurement of warehouse consumables and leave attendance reporting
• Initiate digital transformation process and strategy for the Company

Requirements:

• Diploma in Computer Science, Information Technology or equivalent
• Minimum 1-2 years relevant working experience
• Exposure in ERP system support, SQL and some hands-on programming knowledge will be an added advantage
• Knowledge in technical IT support and troubleshooting, covering PC Hardware & Microsoft applications

Responsibilities:

• Managing private cloud system as a project manager, which includes system requirement definition, cost estimation, trouble shooting, vendors/ resources/ schedules control, and reporting to various stakeholders.
• Coordinating internal stakholders and vendors to maintain stable system operation.
• Review document / deliverables submit from vendors.
• Propose enhancement projects and new product for the company to improve the infrastructure’s stability and efficiency.
• Strictly Comply with policy and procedures including in-house System Development Rules.
• May require managing projects related to application software.

Requirements:

• Bachelor’s degree in Computer Science, Engineering or related technical field, or equivalent practical experience.
• At least 5 year experience in the IT infrastructure/ hardware field including 2 year experience in project management. It is preferable to have experience in the Banking industry.
• Experienced in virtualization software such as VMWare is must
• Knowledge and experience in operational product such as vROps, JP1, Solarwinds, Arcserve, Splunk.
• Coordination skills to handle various parties, such as both local and international clients, vendors, and stakeholders.
• Experienced network administration.
• Proficient stakeholders management

Company Description

Kinexcs is an AI-driven digital health platform and wearables company with a mission to enable and empower people for mobility and a better quality of life. It is focused on reducing the burden of musculoskeletal conditions, which affects about 25% of the world's population. Their 1st product, KIMIA Recover, a continuous monitoring device for the knee joint, has obtained CE marking and HSA approval and booked revenues from large implant companies and hospitals. It has recently won the Innomatch grant from the Temasek Foundation (one of 6 among 256 companies across 32 countries) and is currently deployed in some of the largest public hospitals in Singapore. KIMIA Recover is a comprehensive recovery management solution that provides a reduction in the number of hospital visits and complications. The product was also the National Winner and International Top 20 of the prestigious James Dyson Award 2020 and has gained traction with major public hospitals and orthopedic clinics. Their digital therapy platform comprising of KIMIA Assess and KIMIA Move products, uses artificial intelligence technology for digital MSK assessment and therapy. This platform is capable of providing pre-consultation assessments and real-time exercise guidance and feedback to musculoskeletal patients and is being adopted by some of the largest private healthcare providers in the region, along with large corporate players.

Job Summary

We are searching for a dynamic and motivated individual to join our team as a Customer Success Specialist. In this pivotal role, you will be entrusted with ensuring an exceptional user experience and client satisfaction. Your responsibility will involve cultivating strong relationships with clients, comprehending their needs, addressing concerns, and guiding them toward successful outcomes. The ideal candidate must possess outstanding communication skills, a customer-centric approach, and the capability to establish and uphold relationships.

Responsibilities:

• Be the main contact for our customers, building strong relationships and making sure their voices are heard within Kinexcs.
• Help customers get started with our products and guide them through the process.
• Keep an eye on how customers are using our products, offering advice on how they can achieve optimal results.
• Respond to any questions or issues customers have in a friendly and timely manner.
• Collaborate with different teams like product, support, and operations to solve problems and meet customer needs.
• Learn all about our products and stay up-to-date with new features and trends.
• Review clinical protocols, handle grant submissions, and manage other clinical and administrative tasks necessary for conducting clinical work.
• Lead as well as support the sales of products to clients, ensuring effective communication and understanding of their needs and achievement of sales targets set by the company.
• Work with customers to set and track goals, creating plans to help them succeed.
• Identify opportunities to suggest other products or services that could enhance customer experience.
• Gather feedback from customers and share it with our team to continuously improve our products.
• Ensure customer satisfaction, fostering long-term relationships and retention.
• Regularly engage with customers to check on their experiences, address concerns, and learn from their feedback.
• Be a friendly face for Kinexcs, sharing success stories and promoting our products to potential customers.
• Perform other related or unrelated duties as assigned by the company from time to time.

What You Need:

• Diploma or Bachelor's degree in a relevant field (preferably in Healthcare or science-related field), or equivalent practical experience.
• Willingness to travel when required.
• Ownership of a motorbike or possession of a valid motorbike license in Singapore will be an added advantage (transport allowance provided).
• Proficiency in both written and spoken English. Proficiency in Mandarin, Tamil, or Malay would be an additional advantage.
• Minimum of 2 years experience in customer-facing roles, with a strong preference for candidates with experience in medical or wellness-related industries.
• Excellent written and verbal communication skills, with the ability to effectively engage with clients and build rapport.
• Strong problem-solving and analytical skills, with the capacity to identify and address customer needs and challenges.
• Demonstrated ability to manage multiple clients and effectively prioritize tasks.
• Self-motivated, proactive, and capable of both independent work and collaborative teamwork.

Responsibilities

• Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.
• Ensure employee inquiries are properly researched and handled in the most complete and professional way.
• Connect with employees by phone and email to explore their needs and determine level of support required.
• Use your exceptional analytical skills to research and resolve complex and sensitive issues.
• Take ownership in the employee experience and contribute directly to the company culture for all employees.
• Obsess over the customer experience in every interaction.
• Document employee inquiries and resolutions accurately and effectively in a customer relationship management system.
• Provide HR support for non-English speaking colleagues based in Korea and answer their queries.

Requirements:

• Minimum of 3 years related experience in employee support with good working knowledge of the dependencies between company policies, benefits, payroll and HRIS.
• Bachelor's degree or equivalent in Human Resources Management, Business Management or relevant field
• Able to read and write in Korean (TOPIK II Level 5) to efficiently communicate with non-English speaking locals based in Korea, pertaining to their internal HR queries. To require use of Korean language.

Responsibilities:

• Monitoring, maintaining, troubleshooting computer systems and network problems
• Handle support tickets within the required SLA and IT service measures and with a high customer satisfaction
• Install and set up laptops, printers, phones, operating systems, and applications (and other necessary equipment)
• Image computers according to specification
• Active directory maintenance
• Office 365 and corporate software related support
• Supporting the roll-out of new applications and hardware
• Repair and support equipment as necessary
• Act as the security liaison in the Singapore local office; adhering to the security guidelines and ensuring employees are following the company security policies and procedures
• Other ad doc tasks and projects as needed

Requirements

• Diploma / Degree in Information Technology or equivalent with at least 3 years of experience.
• Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote-control support tools
• Must have extensive Office 365 Product Suite experience especially Exchange Online, OneDrive, Teams, SharePoint, Power Apps
• Good understanding of LAN, WAN, DNS and DHCP concepts

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Responsibilities:

• Grow revenue from assigned telecoms companies and customers and develop new telecoms or managed service provider customers, by ”hunting” new accounts
• Provide consultative selling by positioning Global Internet services and SD-WAN services
• Upsell and leverage business from new and existing customer relationships
• Support the regional sales plan for all of Company’s services, identifying and closing new opportunities
• Understand and articulate Company's positioning, strategy and internet approach
• Demonstrate a clear awareness the specific market pressures, trends and changes
• Succeed through collaborating closely with a team of pre-sales Engineers and Technical leaders
• Resolve any client issues in a timely and thorough manner; escalates issues to manager as appropriate.

Requirement:

• Have some interest in IT industry
• Customer-focused, has excellent presentation and communication skills.
• Strong business acumen and a consultative approach
• Flexible and tenacious with the proven ability to guide sales to a close
• A customer-centric mindset.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Responsibilities:

• 1st Level IT Support when required.
• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
• Follow through the escalation process as necessary
• Track and manage all incidents to closure within Service Level Agreements (SLAs)
• Provide administrative support to ensure smooth day-to-day operations
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotations
• Liaise with internal and external stakeholders on projects to ensure timely delivery
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Requirements:

• Candidates must possess at least a diploma
• Willingness and capacity to learn new skills and technology
• Excellent verbal and written communication skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Some background in IT will be an added advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Responsibilities:

• Provide Presales support on cybersecurity & PKI security products/ solutions to clients and partners.
• Execute post-sales installation, technical support (L1-L3) and maintenance services of cybersecurity & PKI products/solutions.
• Troubleshoot reported issues and collaborate with technology vendors for escalation when required.
• Ensure the completion and follow-up of daily operations and tasks.
• Provide technical support for tender submission, including technical compliance, technical solution proposal, and conducting Proof-of-Concept testing based on given bill of material.
• Evaluate and test security products and technologies for the development of new products and solutions.

Requirements:

• Diploma or Degree in IT, Computer Science, Cybersecurity, or equivalent
• 1-2 years of hands-on experience in designing, managing, and implementing cybersecurity for multi-vendor infrastructure, including:
• Microsoft based Domain Controller, DNS, DHCP, LDAP, RADIUS & AAA servers
• Microsoft based Certificate Authority, Prime Key EJBCA
• Window/Linux/UNIX OS environments
• Hardware Security Module (HSM)
• Key Management System (KMS)
• Ability to troubleshoot technical issues or perform technical setup with minimal supervision.
• Knowledge in SQL system such as MSSQL, Oracle, MYSQL is a plus.
• Familiarity with networking solutions (i.e. switching, routing) is advantageous.
• Professional certifications in cyber security or networking will be advantageous.
• Initiative with a positive working attitude.
• Hardworking and eager to learn new technologies and skills.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Responsibilities:

• Responsible for configuration, maintenance and upgrading of servers, networks and related hardware and software
• Perform asset management and maintain accurate asset records
• Perform day-to-day IT infrastructure health and security monitoring and checks
• Troubleshoot infrastructure and network related issues
• Perform change management control, and ensure changes are trackable and properly documented
• Respond to service requests and incidents to provide timely and effective resolutions
• Work with service providers to ensure SLAs are met
• Automate tasks with basic Bash/PowerShell scripting and high-level programming languages such as Python/Perl
• Provide support in the provisioning of IT infrastructure-related projects and other ad-hoc duties as assigned

Requirements:

• Candidates must possess a Diploma/Bachelor of Science in Computer Science/Computer Information Systems or equivalent
• At least 3 years relevant working experience preferred
• Entry level are welcome as On-the-Job Training (OJT) will be provided
• Strong understanding of server and networking fundamentals
• Knowledge of up-to-date server hardware, configuration and management
• Knowledge of networking concepts such as VLAN, LAG, LACP, and protocols such as TCP/IP, DHCP, UDP, DNS, and routing
• Knowledge of L3 firewalls and network security
• Working knowledge in

1. Linux Server OS Administration and Linux Networking
2. Virtualization technology
3. Log management
4. Internet Services such as Web and Database servers
5. Basic security best practices and implementation

• CompTIA/LPIC certifications is a plus
• Knowledge of Infrastructure as Code tools such as Ansible/Chef/Puppet is a plus
• DevOps/SRE experience is a plus
• Experience with Load Balancers/High-Availability deployment is a plus

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Responsibilities:

• Generate and grow business with existing clients and develop new business source by identifying market opportunities.

• Establish and maintain excellent relationship with existing and new customers. Working together with sales manager and team and work effectively as a team to meet performance targets.

• Regular reporting and updates on sales progress.

• Responsible for identifying market opportunities, learning about new products, supporting ongoing projects.

• Negotiating with the customers for the professional services rendered.

• Working together in a closely knitted sales team reporting to the sales manager.

Requirements:

• Minimum 1 year of experience in sales and account management. Knowledge of Presales and Post sales will be an added advantage.

• Customer focused and results driven.

• Individual contributor

• Prior working experience in a fast-paced, dynamic technology environment or

• Experience in handling corporate customers will be an added advantage.

• Good team player with strong communication, listening and organizational skills.

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

Overview

In this role, you will collaborate and knowledge share across the organisation and our client portfolios. Building collaborative relationships with key stakeholders, being persistent in delivering a world-class service and obsessed with mastering new technologies, tools and ideas are all attributes required for this role.

We are looking for someone with experience in recruitment. You will be given the runway to start /amplify your recruitment journey with the best-in-class resources and experienced mentors and market leading clients to work with.

Take this opportunity to join the exciting and fast paced Executive Recruitment industry with a structured career path to take you all the way.

• You will support the team to execute recruitment assignments within the assigned industry.
• Working strategically with your colleagues/clients to deliver best in class recruitment solutions and managed services.
• Building an in-depth knowledge of the industry to provide your network within market insights and insightful expertise.
• Building a comprehensive candidate network within your assigned market.
• Working within deadlines to deliver hard-to-find candidates for niche vacancies.
• We look for driven, motivated and ambitious individuals who have a passion for winning and service excellence.

Applicants should have an interest in the Recruitment industry and should have a basic understanding of what we do.

Experience and Qualifications:

• We’re looking for driven, motivated and ambitious individuals who have a passion for winning and service excellence.
• Applicants should have an interest in the Recruitment industry and should have a basic understanding of what we do.
• Candidates with prior experience from recruitment agencies, in house or RPO teams will all be preferred.

Our Culture:

A career with EBC revolves on several key principles. Firstly, joining a mature, high performing group of experts requires people with a strong strategic, highly focused and collaborative approach both internally and across all clients and candidates. Secondly, our commitment to new ways of working and enablement, data-driven decision-making and AI technology is not just held by upper management but is lived and breathed throughout the organisation. We aim for all new joiners to hold good passion and commitment to innovate, share new ideas and work in forward thinking ways like these. Lastly, and perhaps most importantly, we are a boutique who values internal relationships as much as external. Being persistent in delivering a world-class service and interactions across colleagues, clients and candidates alike is paramount.

Throughout your journey, we are committed to your success. On hand you will always have the high powered and finessed support – not just from the experienced mentors on your team at your doorstep, but also the supporting technology, our lead network and our best-in class enablement support function.

This is what your career at EBC could look like: www.ethosbc.com/careers

About the Company:

Established 2005 in Sydney, Ethos BeathChapman’s mid-sized agility and solutions-focused approach enables us to flex where traditional recruitment agencies have failed, and scale beyond the reach of small boutiques with executive recruitment solutions that address the client’s specific needs.

In Asia, our multidisciplinary expertise covers specialised functions across Banking & Financial Services, Fintech, Technology, Legal & Compliance, Industrial, Consumer & Healthcare recruitment markets, among others. Part of Will, EBC has six offices worldwide in AUS, Singapore, Hong Kong, Japan, Netherlands and the UK. We own Quay Appointments in ANZ.

www.ethosbc.com | www.linkedin.com/company/ethos-corporation| #BeExceptional

BeathChapman (Pte. Ltd.)

EA Licence No. 16S8112

Responsibilities:

• Build robust search systems that prioritize the needs of both client advisors and end clients.
• Collaborate with cross-functional teams to understand search requirements and translate them into effective technical solutions.
• Stay up to date with the latest Azure services, features, and best practices to provide innovative solutions.
• Contribute to development activities using Open AI/ML technology.
• Comprehensive collection forms the foundation of their search system, ensuring that you can cover a wide range of relevant information.

Requirements:

• Degree in Information Technology or any related field.
• Experienced developer with good hands-on experience in providing solutions using Open AI and Machine Learning.
• Good hands-on experience in Azure Cloud.
• Experience in developing application in Java or Python.
• Experience in Java8 and Spring Boot, Azure Cognitive Search using Java Technology and Hands on experience in Azure DevOps using Ansible/Terraform is a plus
• Good communication and interpersonal skills, with the ability to collaborate effectively in a team environment.

Interested Applicants, please email your resume to [email protected] (R1767650), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Function and Duties

-> Secretariat support

• Provide secretarial and administrative support to the Senior Directors within the organization.
• Organize business travel including reservation of hotel accommodation, ticketing, travel documents application etc. for the Senior Directors and their staff, as well as for overseas visitors.
• Preparation and submission of travel expense reports for the Senior Directors.
• Organize meetings, workshops, conferences by providing logistics supports such as inspection of venue, invitation, coordinate agenda, confirmation of participants attendance, hotel reservations, transport etc.
• Organize and maintain an up-to-date filing system.
• Coordinate Company townhall sessions and assist to organize company events/functions.
• Provide secretarial support for company management meetings

-> Handle day-to-day administrative and front desk reception duties including:

• Attending to visitors;
• Phone calls;
• Booking appointments/meeting rooms;
• Stocking the pantry;
• Sorting/ filing documents;
• Data entry;
• Arranging couriers for mail;
• Maintain safe, neat and tidy office/pantry areas etc.

-> Responsible for office and operations admin-related tasks including:

• Sourcing & purchasing of corporate name cards, gifts, printing material, stationery, and office pantry provisions etc.;

-> Supporting HR department with updating training courses calendar, sending of gifts/wreaths and organizing of HR related activities.
-> Any other administrative tasks assigned.

Qualifications and Technical Job Requirements

• Minimum Diploma preferably in Business Studies/Management or a relevant discipline.
• At least 5 years of relevant reception / administrative support experience in a corporate setting.
• Ability to multi-task and work independently with attention to detail.
• Excellent organizational and time management skills.
• Possess PC skills with MS Excel/Word/PowerPoint, Outlook and calendar management.
• Good Communication and Interpersonal skills.
• A passion to learn, grow and be involved.
• Preferably Junior Executives specializing in Clerical/Administrative Support or equivalent.
• Flexible Work Arrangements will be limited due to a number of office responsibilities.

Success Criteria for Position

• Desire to grow and advance in the role and unafraid to shoulder more responsibility.
• Open to learn, take part in company initiatives and also surface creative employee engagement programmes.
• Meticulous and creative.

About the Job

Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without losing focus and quality. Expected to show great orientation to details, precision, and strong follow up to be a successful Implementation Specialist. The Implementation Specialist will be involved in every phase of our projects including initiation, design, implementation, acceptance testing, going live and project closure. Identifying and evaluating relevant technology solutions to solve business problems, exploit opportunities and drive forward continuous improvements. Assuring the realisation of business benefits.

Technical Skills and Experience Requirement

• Minimum of 2 years prior Development/Support experience would be preferred.

• Development and/or implementation experience with .NET, C#, VB.NET, Webservices,

• Code deployment experience with Web Application Servers

• Deployment of applications on Microsoft IIS would be preferred.

• Knowledge / working and troubleshooting experience with DB systems like Oracle, MSSQL

• Support experience with windows servers

• Working experience on UNIX, LINUX systems will be added advantage

Specific Responsibilities (not limited to)

• Coordinate and manage Client’s implementation by monitoring deliverables and progress through continuous communication

• Document functional specification document and participate in requirement walk through sessions

• Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly

• Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents

• Completing various setup, configuration, and activation tasks

• Expediting resolution to clients

• Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the

Soft Skills Requirement

• Ability to identify, troubleshoot, educate and resolve issues

• Ability to adapt to changes and manage multiple projects

• Ability to communicate clearly (both written and spoken) with experienced IT peers or inexperienced customers

• Experience with common applications (Word, Excel, PowerPoint)

• Ability to establish credibility with clients based on industry, product, and technology knowledge

• Comfortable communicating and submitting reports to all levels of management

• Strong planning, organization, and reporting skills

• Proven emotional intelligence, reasoning and facilitation abilities

• Good time management skill

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.