The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

As the operational arm of Meta’s work in Trust and Safety, the Specialized Enforcement Operations (SEO) team is committed to tackling high-priority, complex, or regulatory enforcement challenges that necessitate specialized operational support, including local knowledge, policy comprehension, and cultural and language insights, beyond what our standard systems or scaled solutions can provide.

The successful candidate will work with stakeholders in Operations, Policy, legal, Process and Product teams to review and enforce on content reported for potential abuse, resolve user account issues, improve the overall support experience for India and South Asia Region, as well as solve enforcement issues across a wide range of Meta markets.

The Market Specialist will be part of a data-driven analysis culture that works to protect our communities by enforcing on and will also help scale our operations by optimizing and automating processes, solving challenging problems and, most importantly, helping to prevent them.

This position is full time and is based in Singapore.

Responsibilities

• Work as part of the SEO South Asia team, enforcing on paid and organic (non-paid/user) content during a crisis response within the South Asia region while specifically representing the India Marathi Market
• Work as part of an On-call Operational structure to enforce on critical content, particularly in response to Government, Regulatory and Trusted Partner escalations, within SEO Regions with a higher focus on India.
• Draw upon linguistic and cultural expertise in India's Marathi market, to identify crucial risk signals and gain valuable content insights that can help address complex operational and risk-related issues present in both advertisements and user-generated content across the region.
• Use a combination of market knowledge and operational expertise to support new policy and product initiatives/launches in India Marathi Market and the broader South Asia Region.
• Contribute to the development of scalable operational solutions aimed at improving user community support within the India Marathi market, while working collaboratively with other regions.
• Investigate and address issues reported on Meta products including account support requests and reports of abusive content such as graphic media, offensive language, and other objectionable materials.
• Support enforcement efforts on agnostic and paid content that originates from multiple sources globally, where language expertise is not required.
• Support enforcement efforts addressing advertiser friction and integrity risks to our users, local and regional advertising businesses during risk events
• Assess top-line operational metrics and partner with internal cross-functional teams to improve our processes and tools.
• Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets.
• Collaborate with regional cross-functional teams, such as policy and legal, to support key integrity initiatives in the market and/or the broader region.
• Build subject matter expertise in a key area of integrity concern or theme, and support this by developing strategies and outlining and implementing comprehensive enforcement solutions.
• This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing.

Minimum Qualifications

• Currently has, or is in the process of obtaining a Bachelor's degree. Degree must be completed prior to joining Meta.
• Fluency in written and conversational Marathi to support operations in the local language
• 1+ years of professional experience within an operations environment
• Experience communicating with a variety of audiences and stakeholders
• Strategic thinker with strong analytical and creative problem-solving skills
• Strong interpersonal skills and ability to build relationships with internal and external partners
• Ability to work with graphic and/or objectionable content.
• Proven ability to work independently and manage multiple priorities in a dynamic environment
• Experience working with ambiguity and developing new processes or solutions in response to changing circumstances

Preferred Qualifications

• A background or understanding of the Trust & Safety Domain
• Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting
• Language proficiency in additional Indian Languages is preferred as the candidate will be supporting operations for the South Asia region
• Excellent analytical, project management, and problem-solving skills, with an interest in innovation and technology

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Your new company
We are the world's leading recruiting experts in recruiting qualified, professional and skilled people. We power the world of work by truly understanding our clients and candidates, locally and globally. We provide deep expertise across a wide spectrum of industries and sectors.

Hays operates across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments. We believe the right job can transform a person's life and the right person can transform a business. Looking after the careers of professionals and directly influencing lives is something most people never have the chance to do. At Hays, you'll do it every day.

We are looking for ambitious individuals to join our growing family. If you are passionate about people, determined to be the best, thrive under pressure and respond proactively and positively to targets, a career at Hays could be for you.

About the Role

Based on-site at our client’s offices in the CBD, you will provide permanent recruitment solutions across a range of roles in Singapore. As an integral member of our newest RPO team, you will deliver services by way of an innovative recruitment model; engaging with key stakeholders, and sourcing the best candidates for the business.

Additionally, you will provide assistance and support to hiring managers in relation to:

• New vacancies and approvals
• Offer negotiation
• Escalate any client disputes or issues to the Client Manager
• Develop a strong commercial awareness and identify growth opportunities

About You

This role would suit an experienced recruiter currently at a Consultant / Senior Consultant level. To succeed in this role, you will need to be a trusted advisor who demonstrates high level consulting skills, professionalism, commercial acumen, and credibility. You will have the proven ability to achieve positive outcomes in a high touch client facing environment and be confident communicating with key stakeholders on internal and external market factors with the expertise to deliver, engage and build relationships.

As a member of Enterprise Solutions’ newest account team, you will also play an essential part in delivering continuous improvement and development of our services and supporting a range of team projects.

This an excellent opportunity to be part of the action within the Hays Enterprise Solutions community, develop your skills and work as part of a high achieving and highly collaborative team.

If you are interested in this opportunity or if you would like to find out more information, please contact [email protected] for more information.

• Career Growth
• Attractive Compensation and Benefits

About Our Client

Our client is a global leader in the specialty chemicals sector, which has a strong presence in the Asia-Pacific region, they specialize in developing high-performance products used in a wide range of industries.

Job Description

• Assess IT risks, plan and conduct process-oriented and risk-based audits (including audit of IT governance, IT operations, IT security and application controls)
• Assess the key IT controls in enterprise systems (such as SAP, ServiceNow, Concur and Opentext)
• Troubleshoot issues reported by users and propose fixes for authorisation related matters
• Continuous review and maintenance of SAP GRC ruleset and database
• Identify and evaluate potential SoD conflicts, including risk classification, in enterprise systems and assign mitigation controls to SoD conflicts

The Successful Applicant

• Degree in Information System, Computing Technology or Accountancy. Professional qualifications such as CISA, CA, or ACL certification is an advantage.
• At least 4 years of experience in IT Audit with a reputable Big Four accounting firm and/or established listed companies or MNCs.
• Experience in use of SAP GRC (AC & PC) tool for identifying and mitigating SOD conflicts as well as maintain/ update GRC rulesets and mitigation controls is required.
• Traveling within the Asia Pacific, China and Japan Region is required

What's on Offer

• Competitive Salary: Attractive compensation package
• Growth Opportunities: Professional development and career advancement in a fast-paced environment.
• Travelling opportunities: Regional exposure to Asia Pacific, China and Japan Region

Contact

Agnes Goh (Lic No: R21100696 / EA no:18S9099)

Quote job ref

JN-102024-6562847

Phone number

+65 6416 9868

Michael Page International Pte Ltd | Registration No. 199804751N

Responsibilities

• Plan material requirements in alignment with the production schedule to ensure optimal inventory levels are maintained.
• Monitor the production schedule closely to meet delivery deadlines and client requirements.
• Collaborate with the Testing team and coordinate with production staff to work according to the established schedule.

Requirements :

• Degree / Diploma in Logistics / Supply Chain / Manufacturing or equivalent certifications
• 2 or more years experience in logistics, material planning, or coordination roles
• ERP competency in materials managements and supply planning
• Effective interpersonal, oral, and written communication skills

Other:

• Monday to Friday

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

Your new company

Be a part of a world’s leading bank's foundation, working on social and environmental issues.

Your new role

Program and Grant Management

• Support Southeast Asia portfolio and pipeline partnerships, including sourcing and evaluating

potential projects based on the framework and parameters of the Foundation’s strategy.

• Track and monitor existing portfolio of projects, including program milestones and performance

management, through grantee reporting, regular check-ins, and the Foundation’s impact

management processes and tools.

• Support organization-wide strategic initiatives and activities for the Foundation (e.g.

foundation level impact reports and initiatives)

• Conduct research and maintain expertise on grant areas which influence grantmaking strategy.

• Administrative management of grants. Plan, organize and manage grants processes to ensure

grants are executed (due diligence, approval, contract, reporting).

• Manage grants management system (including data entry, management and quality controls).

Stakeholder Engagement and Communications

• Support the Social Impact & Philanthropy team in engaging new and existing relationships (e.g.

clients, external partners, internal stakeholders) to further the Foundation’s impact objectives.

• Contribute to Foundation-related initiatives and events for internal and external audiences.

• Coordinate special projects and grants communication for clients and grant partners (coordinate

fact sheets, reporting, calls for proposals, meetings, etc.)

What you need

– A strong project manager with good project management and communication skills and a very high

level of attention to detail.

– Proactive and well-organized self-starter who can manage multiple projects concurrently.

– Good interpersonal and analytical skills.

– A team player who can work independently on their scope of work, whilst collaborating with others

internally and externally towards shared goals.

– Proficient in Microsoft Office (Word, Excel & PowerPoint).

What you'll get in return
This is an exciting opportunity to join a global company. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

A leading tech company is hiring a contract-based Internal Audit (IA) Specialist to support its internal audit team. The role involves executing internal audit projects, assessing and remediating identified issues, and collaborating on risk assessments and audit planning.

Key Responsibilities

• Support the Internal Audit team with project execution, tracking and evaluating previously identified issues, and managing status updates. Work may involve tasks agreed upon between the company and the contract worker.
• Assist IA management with updating risk assessments, drafting audit plans, and identifying audit program elements for testing, subject to company approval.
• Conduct walkthroughs with key business process owners to understand end-to-end processes, identify design gaps, and assess the effectiveness of policies, procedures, and controls.
• Assist in designing audit programs, including risk and control activities, and develop or refine testing plans based on identified risks, for company review and approval.
• Perform sample testing to evaluate the operational effectiveness of key controls, including gathering required documentation and relevant system extracts (e.g., transactions, accounts) for fieldwork.

Requirements

• Expertise in Internal Audit, specifically in areas such as cyber risk, forensics, security architecture, application security, data privacy, cloud security, regulatory compliance, treasury, and finance transformation.

This role is ideal for a skilled internal auditor with experience in specialized areas, looking to contribute to a dynamic team within a leading tech company.

Position Summary

As a subject matter expert in Wealth Management Workflows & sales activities, you will work with Account Managers and other internal partners focusing on all sales (new, cross-sells, up-sells) for the Wealth proposition in ASEAN with both existing and new customers. You will lead on deals aligned to the Wealth proposition and serve accounts within the ASEAN market. The role works in close partnership with internal partners to proactively drive gross sales and revenue.

Role Responsibilities

• Structure, negotiate and close deals
• Proactively identify pipeline opportunities
• Implement the sales strategy for the Wealth proposition within the market
• Assist internal partners to develop and refine the sales strategy for the Wealth proposition.
• Provide insights and share Refinitiv thought leadership on the Wealth proposition with customers
• Deliver customer demonstrations on the Wealth proposition

Qualifications and Experience Required

• Deep market understanding including a) expert understanding of financial markets b) knowledge of the Wealth Advisory, Private Banking & investment markets, and c) a strong understanding of customers' business model workflow
• World class selling skills (identify, develop, & articulate proposition / consultative selling) as a “hunter”
• Strong sales “closer” / Proven track record in a quota bearing sales environment
• Become a Product and Workflow Expert in Wealth Proposition Products, in particular those related to digital solutions
• Experience of implementing complex software/trading solutions would be an advantage
• Creative thinker and good sales ideation skills
• Presentation skills (verbal & written)
• Strong interpersonal skills
• Ability to organize and execute a sales plan
• Experience in using CRM systems for activity logging and sales forecasting.
• Executive presence / experience selling to C- level executives

• Position: IT Admin
• Working days: 5 days + Alternate Saturday (full day)
• Working hour: 8:30am - 6pm
• Salary: $1900 - $2500 (salary details check comment)
• Office Location: Near Ubi / MacPherson MRT

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Work closely with management to achieve task/projects
• Plan and manage the schedule for operations to fulfil projects timelines and requirements
• Respond to customers and plan operations to service past projects.
• Monitor operations manhours.
• Proper documentation for job filing and input information into sever
• Perform department administrative and operational tasks
• Undertake any other ad-hoc projects/duties assigned

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for supporting the execution of substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include assisting Global Financial Crimes executives and managers with activities that support the identification, escalation and timely mitigation of compliance and operational risks in alignment with the Compliance and Operational Risk Management (CORM) Program, the Financial Crimes and Global Compliance - Enterprise Policies and the Enterprise Fraud Risk Management Standards.

Responsibilities:

• Manages regional oversight and execution of the financial crimes program in the Asia Pacific region, including but not limited to fraud risk management, non-financial regulatory reporting, issues management, risk assessments as well as any global or regional driven initiatives and projects.
• Review of Front-Line Unit escalations on financial crimes inquiries, risks and concerns, including but not limited to deals, new products and customer due diligence in Asia Pacific region.
• Supports the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed
• Assists in the production of independent financial crimes risk management reporting to Global Compliance & Operational Risk (GC&OR) Senior Leaders and FLU/CF Senior Leaders
• Assists in the monitoring of changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed
• Contributes to risk coverage plans, executes independent risk monitoring, testing, and risk assessments
• Supports with escalating financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees
• Assists in the identification, aggregation, reporting, and escalation of the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes
• Assists in the review of, including the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately

Skills:

• Stakeholder Engagement, across all working levels including senior management

• Regulatory Compliance

• Monitoring, Surveillance, and Testing

• Critical Thinking

• Risk Management

• Issue Management

• Policies, Procedures, and Guidelines Management

• Written Communications

• Talent Development

• Coaching

• Reporting

Minimum Education Requirement:

• University/college degree OR equivalent working experience in Self-Regulatory Organization/Government Entity experience

Job Description Summary

PRUShield Claims recovery is a key initiative for the Medical Portfolio Management team. It is the process of assisting customers in submitting claims to a third-party insurer. This role includes reaching out to customers via 2-way sms, follow up calls with customers and to follow through with the collation of medical receipts and report on behalf of the customer. The medical documentation is submitted to customer’s HR department and the team will complete the process by following through with the group insurers.

The primary objective of this role is to assist customers and financial consultants with the recovery process. In addition, the specialist must create awareness of the benefits of submitting a recovery claim.

This is an exciting opportunity for those keen on taking on a new challenge that will have a direct positive impact to our organisation’s bottom-line.

Job Description

Objectives for Medical Services Specialist

• Reporting to Medical Services Consultant, you will conduct daily outbound calls to customers and promote the benefits of a recovery claim.
• Achieve performance targets set, which include daily call productivity, contact rate, and success rate.
• Provide assistance to walk-in customers which will be based at our concierge offices/ counters located offsite in our private partner hospitals on PRUShield claims related enquiries including advice on third party recovery and its benefits.
• Collect the patient consent forms of customers who have been admitted to our partner hospitals.
• Reach out to customers who have given their consented to be contacted to offer assistance with claims and also issue transportation vouchers who qualify.

Role & Responsibilities

• Ensure SOP are followed when handling outbound and inbound calls to customers at all times.
• Daily reporting to Medical Services Consultant on call activity and outcomes. Provide end to end support for each case handled.
• Ability to assist customers on their recovery claims process.
• Reply to emails related to claims recovery and concierge services and answer hotline calls.
• Attend service and product trainings or any other trainings as and where required.
• Adhere to standard operating procedures for customer data privacy and protection.
• Provide Team Lead with feedback from customers and financial consultants.
• Adhere to company’s code of conduct.
• Provide on-site concierge services at private panel hospital
• Achieve PRUShield Recovery performance targets set; which include daily call productivity, contact rate, and success rate.

KPIs

You will be required to:

• Make 20-30 outbound calls daily
• Meet the set target for submission of claims to third party insurers
• Meet the set target for recovery payments received from third party insurers
• Attend to calls and emails pertaining to third party recovery and concierge matters within the agreed TATs

Qualifications / Criteria

• Friendly, proactive and service oriented individual.
• Team player and enjoys being in a target driven team.
• Two years’ experience with outbound or in-bound call centre environment.
• One to two years’ experience in integrated shield or life insurance preferred.
• Poly diploma, GCE A level or relevant work experience.
• Life insurance qualifications – Certificate in Life & Health Insurance.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gPvfG35p

• Concrete project timeline
• Decisions making for SAP MM WM solutioning

About the company

Our client is a market leader in their industry that spans across more than 20 countries across Asia. Due to rapid expansion, they are looking for a SAP MM/WM Analyst / SAP MM / WM Consultant to join their team in Singapore.

About the job

Your role involves:

Engaging with business stakeholders, translating function specifications to technical solutions

Leading end to end SAP MM / WM project enhancement implementation rollouts on a regional scale

Handling support and change request for SAP MM / WM

Working closely with the other SAP team members to ensure integration with other modules (SAP PP, QM, SD, and FICO) is carried out smoothly

Developing training materials and conduct training

Managing external vendors, ensure that SLA is being adhered to

Skills and experience required

As a successful applicant, you will have at least 5 years of experience in SAP MM. You should have led at least 1 end to end SAP projects across Asia. At least 5 years of experience in engaging external vendors or business stakeholders directly at a regional level.

Candidates with exposure to integration with out modules such as (SAP SD, PP, QM, and FICO) will be of added advantage.

Whats on offer

This is an excellent opportunity to join an established Europe based MNC and you will get the opportunity to lead high value projects with global exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gPvfG35p (EA: 94C3609/ R1219669)

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gPvfG35p

• Concrete project timeline
• Decisions making for SAP MM WM solutioning

About the company

Our client is a market leader in their industry that spans across more than 20 countries across Asia. Due to rapid expansion, they are looking for a SAP MM/WM Analyst / SAP MM / WM Consultant to join their team in Singapore.

About the job

Your role involves:

Engaging with business stakeholders, translating function specifications to technical solutions

Leading end to end SAP MM / WM project enhancement implementation rollouts on a regional scale

Handling support and change request for SAP MM / WM

Working closely with the other SAP team members to ensure integration with other modules (SAP PP, QM, SD, and FICO) is carried out smoothly

Developing training materials and conduct training

Managing external vendors, ensure that SLA is being adhered to

Skills and experience required

As a successful applicant, you will have at least 5 years of experience in SAP MM. You should have led at least 1 end to end SAP projects across Asia. At least 5 years of experience in engaging external vendors or business stakeholders directly at a regional level.

Candidates with exposure to integration with out modules such as (SAP SD, PP, QM, and FICO) will be of added advantage.

Whats on offer

This is an excellent opportunity to join an established Europe based MNC and you will get the opportunity to lead high value projects with global exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gPvfG35p (EA: 94C3609/ R1219669)

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

The Business & Commerce Specialised Enforcement Ops (B-SEO) Team coordinates across different internal and external teams to help intelligently manage emerging risks and enforce against Meta's Policies. Our team focuses on managing highly sensitive and urgent problem areas and risks with calm and focus, identifying areas for improvement, optimizing processes, and most importantly, helping to prevent these risks in the future.

Responsibilities

• Review, investigate and process reported escalations across the Meta product suite and respond to sensitive global partners inquiries (this includes incoming reports of alleged legal rights infringement, escalated user, press and partner inquiries, etc.)
• Proactively investigate, troubleshoot, and drive our most sensitive and complex escalations to resolution, and communicate to cross-functional partners involved throughout the whole process.
• Cooperate with a diverse group of cross-functional partners across the business, including those outside of your domain expertise, to coordinate the work and develop long-lasting relationships.
• Be an expert on interpreting and enforcing Meta’s policies and use sound judgment, specific knowledge, signals and insights to drive scalable solutions to support Meta and our users
• Communicate effectively with multiple stakeholders, including external clients, internal partners and the leadership group.
• Gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation process and provide recommendations for process, policy and product improvements.
• Review, investigate and coordinate the end-to-end resolution of executive-level incidents in adherence with the respective process and policy frameworks.
• Attend mandatory training and seek knowledge in areas of interest to the business.
• Adopt best practices in order to achieve individual and collective goals.
• Weekend coverage may be required on occasion

Minimum Qualifications

• 4+ years of experience working in large-scale operations domains such as online operations, escalations, informational systems, compliance, risk management, policy, legal operations or management consulting
• Demonstrated experience thinking strategically about complex issues leading to thoughtful recommendations, and making quality decisions when dealing with ambiguous situations
• Demonstrated experience managing and delivering projects
• Solid understanding of how the broader social media landscape operates in the industry

Preferred Qualifications

• B.A. or B.S. degree in a related discipline such as Business, Legal, Public Policy, International Relations, or Computer Science
• Experience working directly with global, cross-functional teams to solve issues and develop solutions
• Experience influencing others leveraging data, analysis and vision
• Familiarity with Meta's suite of products
• Understanding of the power of social media for businesses and the issues that are inherent to it
• Experience with analytical tools (i.e. Excel, SQL, Tableau)

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

Claims Service

• Work within local and regional on operating processes and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with Claims Philosophy.
• Effectively assist Consumer Claims Lead to manage A&H claims underwritten or reported in Singapore against policy terms and conditions, claims best practices guidelines, statutory and company guidelines, local operating procedures and claims management guidelines.
• Evaluate the cost effectiveness of claims handling procedures. Recommend improvements to reach optimum performance and service standards.
• Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers etc,
• Claims costs containment and loss dollar management – accurate interpretation of policy coverage, close liaisons with underwriters and internal colleagues to manage accounts and on risk improvement and suspicious claims, claims data and loss trend analysis. Contribute to discussions with business units for products developments and loss control.
• Ensure that Consumer Claims Lead and appropriate Underwriters, as required, are made aware on a timely basis of specific claims issues or trends which may impact underwriting decisions.
• Use external resources in accordance with the guidelines and philosophies. This includes the engagement of appropriate service providers where required and management of such providers and cases towards the timely and effective resolution of the matter.

Claims Quality

• Manage and handle claims to finality within designated Settlement Authority and Claims Management Guidelines, including timely action, appropriate investigation, regular case reviews and proper evaluation are taken in all claims.
• Ensure that loss reserves are set and maintained in accordance with guidelines, timely updates of claims data made into systems and correctness of systems and file records,
• Comply with company quality review program guidelines and ensure corrective action is complemented as necessary.
• Complete Reserve Reconciliation and Advocacy reviews in accordance with guidelines.

Expense Management

• Provide input to, and in association with Consumer Claims Lead to monitor and control department operating budget (UCE) by ensuring departmental controls are prudently applied and interests are always protected.
• Manage and monitor Allocated Claim Expense (ACE) and adhere to all controls and guidelines.

Others

• Maximize recoveries from insurers, salvage dispositions, subrogation or other recovery proceedings through close monitoring. Ensure timely advices, relevant supporting documents and responses to enquiries are provided to coinsurers / reinsurers to settle their share promptly.
• Provide and/or assist with the provision of statistical analysis and operational reports.
• As required, to provide Claims Representation/Support including visitations, meetings, presentations, etc. with Underwriters and/or Business Unit.
• As required, assist in claims related projects including UAT etc, and other projects/assignments or tasks, as assigned.
• To meet or exceed the expectations/objectives set on the individual’s and the Team’s yearly goal setting.

Requirements:

• Diploma / Degree / Professional certificates in the relevant discipline
• Preferably with at least 2 - 3 years of relevant experience in handling a variety of A&H claims
• Advanced expertise and knowledge in A&H claims handling.
• Excellent communication and internal personal skills. Ability to effectively manage all internal and external stakeholders.
• Able to lead a small team

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

The Business & Commerce Specialised Enforcement Ops (B-SEO) Team coordinates across different internal and external teams to help intelligently manage emerging risks and enforce against Meta's Policies. Our team focuses on managing highly sensitive and urgent problem areas and risks with calm and focus, identifying areas for improvement, optimizing processes, and most importantly, helping to prevent these risks in the future.

The B-SEO team is responsible for mitigating risks relating to issues involving enforcement of our Ad Policies. The team is at the forefront of managing crises, global elections, and other unknown or fringe issues that occur on our platforms. This is an exciting opportunity to help drive impact and strengthen user trust and business integrity on Facebook and Instagram.

We are currently hiring for an experienced Individual Contributor (IC) with a demonstrated ability to provide world class customer service while incident managing and actioning high-pressure/ high-risk escalations. Reporting to the Singapore regional manager, the successful candidate will have direct responsibility for resolving escalations, oftentimes with significant revenue risk and at times engaging directly with critical internal stakeholders, the advertiser and/or end user. Additional responsibility in providing root cause analysis and cross-company collaboration to strengthen the holistic support ecosystem.

Responsibilities

• Review, investigate and process reported escalations across the Meta product suite and respond to sensitive global partners inquiries (this includes incoming reports of alleged legal rights infringement, escalated user, press and partner inquiries, etc.)
• Proactively investigate, troubleshoot, and drive our most sensitive and complex escalations to resolution, and communicate to cross-functional partners involved throughout the whole process.
• Cooperate with a diverse group of cross-functional partners across the business, including those outside of your domain expertise, to coordinate the work and develop long-lasting relationships.
• Be an expert on interpreting and enforcing Meta’s policies and use sound judgment, specific knowledge, signals and insights to drive scalable solutions to support Meta and our users
• Communicate effectively with multiple stakeholders, including external clients, internal partners and the leadership group.
• Gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation process and provide recommendations for process, policy and product improvements.
• Review, investigate and coordinate the end-to-end resolution of executive-level incidents in adherence with the respective process and policy frameworks.
• Attend mandatory training and seek knowledge in areas of interest to the business.
• Adopt best practices in order to achieve individual and collective goals.
• Due to shifting operational needs some weekend or public holiday work may be required.

Minimum Qualifications

• 7+ years of experience working in large-scale operations, domains such as online operations, escalations, informational systems, compliance, risk management, policy, legal operations or management consulting.
• Demonstrated experience thinking strategically about complex issues leading to thoughtful recommendations, and making quality decisions when dealing with ambiguous situations.
• Demonstrated experience managing and delivering projects.
• Solid understanding of how the broader social media landscape operates in the industry.

Preferred Qualifications

• B.A. or B.S. degree in a related discipline such as Business, Legal, Public Policy, International Relations, or Computer Science.
• Experience working directly with global, cross-functional teams to solve issues and develop solutions.
• Experience influencing others leveraging data, analysis and vision.
• Familiarity with Meta's suite of products.
• Understanding of the power of social media for businesses and the issues that are inherent to it.
• Experience with analytical tools (i.e. Excel, SQL, Tableau).

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Job Descriptions

Responsibilities:

• Act as one of the primary contact points for regulatory bodies, fostering positive relationships with regulators and ensuring open lines of communication.
• Provide regulatory compliance advisory to business and function stakeholders in relation to the Banking Act and its applicable regulations.
• Manage compliance risks and uphold compliance with Singapore regulations for the Bank by ensuring adherence to Compliance policies and procedures, amongst others.
• Assist in addressing queries from the regulators, auditors and authorities, and ensure timely submission.nd help operationalize, where necessary.
• Assist in addressing queries from the regulators,auditors and authorities, and ensure timely submission.

Requirements:

• About 5 years of experience in regulatory compliance or advisory roles in a financial institution.
• Well understanding of regulations especially on Banking Act, and Payments Services Act.
• Experience in dealing with audits and/or regulatory examinations.
• Proactive, highly motivated, and versatile team player, possessing strong communication skills with proven ability to work independently and under pressure.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Your new company

This is an energy and power provider firm.

Your new role

• Network security management (e.g. intrusion prevention system, virtual private network)
• Web security management (e.g. URL filtering, web application firewall)
• End point security management (e.g. anti-malware, device control, application control, data loss prevention or network access control)
• Messaging security management (e.g. anti-malware, anti-spam, content filtering)

What you'll need to succeed

• 5 years of experience that covers management of enterprise security solution
• Experience in implementation and integration of Cyber Security Platform
• Possess knowledge across various information security technologies/areas in a large enterprise including firewalls, intrusion detection, encryption, Linux O/S, Windows O/S, databases, antivirus, patch management, vulnerability scanning, backup, logging and monitoring, remote access, application development, network security, application security, and change management.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

A MNC technology organisation is seeking an experienced AI Research Scientist to join their team.

Your new company

We are seeking a highly skilled and experienced AI Research Scientist to join the team.

Experienced in artificial intelligence and machine learning, passion to innovate and improve the capabilities of existing solutions, work closely with cutting-edge research projects, develop new algorithms, AI initiatives, for independent and collaborative research.

Your new role

As AI Researcher in the engineering team, you will be responsible for:

· You will be responsible to design and conduct scientific experiments, utilizing core

AI/ML knowledge to develop novel AI solutions in cloud or on-premises environments. Work with statistical analysis, machine learning, deep learning, generative AI, and text representation techniques.

· Design, implement, and optimize algorithms and models for various applications employing supervised, self-supervised, semi-supervised, or unsupervised learning.

· Familiar with AI/ML algorithm framework, such as TensorFlow and PyTorch, to develop cutting-edge generative AI/ML solutions.

· Collaborate with our partners and engineers to apply research findings to real-world problems and product development.

· Communicating regularly with supervisor and Research leads on scientifical progress, insight and research direction.

· Develop prototypes of AI/ML solutions to solve real business and engineering problems in the areas of optimal building control and human wellbeing improvement.

What you need

· PhD or Master degree in Computer Science, Computer Engineering, Statistics,

· Engineering, or related technical field.

· 2-4 years of experience in research and development, specifically in one or more of

· the following areas:

· Experience with deep learning frameworks such as Pytorch or Tensorflow and machine learning libraries such as scikit-learn.

· Generative AI, specifically in generating synthetic data.

· Large vision language model (LVLM), Embodied AI.

· Proficiency in programming languages such as Python and/or C/C++. Experience

with deep learning frameworks like TensorFlow, Keras, and/ or PyTorch.

· Experience with any cloud computing platform and/or IoT systems is preferred

· Demonstrate an analytical mindset with adept problem-solving skills.

· Stay abreast of the latest research developments in AI through literature review,

attending conferences, and tech-sharing sessions with fellow team members.

What you'll get in return

In return, you'll be part of an organisation that values its employees. You will have a structured career growth and plenty of global developmental opportunities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or emai [email protected] for a confidential discussion on your career. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position within Cloud & DevOps, AI & Machine Learning, please contact us as well.

EA Reg Number: R1988154

EA License Number: 07C3924 | Company Registration No: 200609504D

Your new company
A global leader in flavour & fragrance, with a vibrant culture and fast-track and global opportunities.

Your new role
As Finance Management Trainee, you will be part of the finance team driving the finance and controlling activities. This includes:

• Financial statutory and management (group) reporting
• Tax reporting & analysis
• Compliance and internal control
• Opportunity of rotation in short-term assignments
• Overseas posting opportunities

What you'll need to succeed
This role is open to candidates with minimum of 3-5 years in accounting/finance roles. Prior audit experience is a plus.

If you are driven, focused on making impactful changes and crave a creative environment & culture to learn alongside teams who share the same passion – this opportunity is for you.

What you'll get in return
Joining a global leader in shaping your own world and fast-track to management positions through this robust programme.

Strong global mobility opportunities and hybrid working arrangements are available.

What you need to do now
If you're interested in this role, please apply and send your CV to Luo Qi at [email protected] to advance forward.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24119697

EA License number: 07C3924 | Company Registration number: 200609504D

Your new company
Our client is a global leader in the design, engineering, and construction of high-tech facilities, including life sciences and data centre projects. They always strive to deliver innovative solutions, ensuring safe, sustainable, and functional environments. They are going through growth mode in recent years and are now looking to expand their headcount with a principal architect.

Your new role
A few of your responsibilities would be ;

· Collaborate with multidisciplinary teams to develop mechanical systems designs meeting project objectives.

· Lead design development, implementation, and handover.

· Review and ensure technical compliance with client requirements.

· Coordinate with internal teams like Civil, Archi, Electrical, Process, and Piping.

· Manage project costs, budgeting, and tender documentation.

· Chair sub-contractor progress meetings and client weekly meetings.

· Mentor and train junior engineers.

· Ensure compliance with quality assurance and safety standards.

What you'll need to succeed

· Bachelor's/Master's Degree in Mechanical Engineering or related field.

· 6-8 years of relevant experience in design and construction, preferably in industrial buildings, life sciences, and pharmaceutical sectors.

· Strong technical expertise and leadership skills.

· Excellent communication, coordination, and problem-solving abilities.

· Ability to work independently and as part of a team.

· Familiarity with industry standards, regulations, and best practices.

What you'll get in return
You'll be offered career development opportunities, succession planning and on the job training will definitely be given to you. You’d also have an amazing team supporting you throughout your career.

What you need to do now
If you feel like you meet the above requirements or know someone who does, then click on the link to apply, or you may send your application/referral directly to me at [email protected].

If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

EA Reg Number: R24121320 | EA License Number: 07C3924 |Company Registration No: 200609504D

A MNC technology organisation is seeking an experienced AI Researcher to join their team.

Your new company

We are seeking a highly skilled and experienced AI Researcher to join the team.

Experienced in artificial intelligence and machine learning, passion to innovate and improve the capabilities of existing solutions, work closely with cutting-edge research projects, develop new algorithms, AI initiatives, for independent and collaborative research.

Your new role

As AI Researcher in the engineering team, you will be responsible for:

· You will be responsible to design and conduct scientific experiments, utilizing core

AI/ML knowledge to develop novel AI solutions in cloud or on-premises environments. Work with statistical analysis, machine learning, deep learning, generative AI, and text representation techniques.

· Design, implement, and optimize algorithms and models for various applications employing supervised, self-supervised, semi-supervised, or unsupervised learning.

· Familiar with AI/ML algorithm framework, such as TensorFlow and PyTorch, to develop cutting-edge generative AI/ML solutions.

· Collaborate with our partners and engineers to apply research findings to real-world problems and product development.

· Communicating regularly with supervisor and Research leads on scientifical progress, insight and research direction.

· Develop prototypes of AI/ML solutions to solve real business and engineering problems in the areas of optimal building control and human wellbeing improvement.

What you need

· PhD or Master degree in Computer Science, Computer Engineering, Statistics,

· Engineering, or related technical field.

· 2-4 years of experience in research and development, specifically in one or more of

· the following areas:

· Experience with deep learning frameworks such as Pytorch or Tensorflow and machine learning libraries such as scikit-learn.

· Generative AI, specifically in generating synthetic data.

· Large vision language model (LVLM), Embodied AI.

· Proficiency in programming languages such as Python and/or C/C++. Experience

with deep learning frameworks like TensorFlow, Keras, and/ or PyTorch.

· Experience with any cloud computing platform and/or IoT systems is preferred

· Demonstrate an analytical mindset with adept problem-solving skills.

· Stay abreast of the latest research developments in AI through literature review,

attending conferences, and tech-sharing sessions with fellow team members.

What you'll get in return

In return, you'll be part of an organisation that values its employees. You will have a structured career growth and plenty of global developmental opportunities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or emai [email protected] for a confidential discussion on your career. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position within Cloud & DevOps, AI & Machine Learning, please contact us as well.

EA Reg Number: R1988154

EA License Number: 07C3924 | Company Registration No: 200609504D

• Acquire new clients through business development/cold calling
• Source, screen, interview and shortlist potential candidates to match with the client requirements
• Develop and maintain a strong working relationship with clients and candidates

Requirements:

• At least 2 years of proven track records in recruitment, sales, business development or similar experience
• Good understanding of sourcing and recruiting process
• Confident, sales driven and results oriented

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Position title : Backend Developer

Location: Ubi

Working Days: 5 Days Work Week

Working hours : Monday- Friday 9am -6pm

Salary : $4000~$6500 (Depends On Experience)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description:

• Develop and maintain a highly scalable and distributed IT system.
• Write clear system documentation.
• Maintain a close communication with experts and teams from around the world to discuss the - project feasibility, assist in product testing and to provide updates on project progress.
• Regularly maintain and monitor software applications for error, health and performance improvement.
• Provide production level support to fix urgent issues and bugs.
• Research and suggest ideas to improve software application and process.

Requirement:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Experienced in .NET Core framework preferably C# & web application technologies such as web api, HTML, CSS and etc & relational database and NOSQL database.
• Able to write high performance code to handle very high concurrent requests & highly optimized SQL queries to handle very high database requests.
• Knowledge in Kubernetes, Docker and microservices are an added advantage.
• Eager to research new methodologies and technologies