Responsibilities:

• To provide support on maintenance project.
• Handle system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.

Requirements:

• Diploma or Degree in Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
• At least 2-3 years of relevant experiences in system administration, network support etc
• Hands on experience in managing LAN / WAN / Routers / Switches / DNS / VPN and Firewall is preferred.
• Able to work without minimal supervision
• Able to work on scheduled standby on rotating weeks

To apply, please visit www.gmprecruit.com and search for Job Reference: 22836

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Responsibilities:

• Provide continued support for system post go live (Review Change Requests, and prepare submission for approvals etc)
• Provide advisory, assist to drive and support initiatives of departments. (e.g. New services)
• Co-ordinate with work stream and project leads to report and document on the project status of various projects.
• Work with Departments IT SPOCs or representatives to plan; and ensure that the departments IT budget are submitted timely.
• Monitor and track utilisation of department IT budget.
• Manage and track on the system/devices risks and any deviation; and take appropriate mitigation action.
• Data Compliance – Lead the team to work with relevant stakeholders in establishing, maintaining and compliance of the data
• User Access Governance – Lead the team in establishing, reviewing and audit of the user access policy and procedures.
• IT Audit Management – Lead and conduct audits as per required (Routine/Ad Hoc)

Requirements:

• Degree in Information Technology, Business Analysis or equivalent, with at least 15 years of relevant experiences.
• Prior experience in healthcare industry, business analysis, project coordination, communications or change management are added advantages.
• Able to drive strategy, design, implementation to deployment.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership – internal and external stakeholders.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23659

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Role:

Marketing Communication Specialist (Digital / Social Media / Up to $4500)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Canberra MRT / Have company transport)
• 5 Days work per week (8am/8.30am - 5.30pm/6pm)
• Degree/Diploma in Business/Marketing or related discipline preferred + 1-3 years‘ relevant work experience preferred // Training provided
• Able and willing to travel extensively locally and internationally
• Career Progression Opportunities

Responsibilities:

• Support driving a clear and consistent internal/external marketing communication strategy in Rest of Asia (ROA)
• Support a cohesive message delivery including editorial calendar and corporate messaging material for different countries within ROA
• Develop local brand assets including articles, videos, and various types of content to strengthen company’s brand value
• Support media outreach activities, events, interviews, and orchestrate earned, owned, and paid media strategies
• Support regional communications projects, including trade shows and branding initiatives while ensuring alignment and consistency with Global Marketing team
• Collaborate with Customer Relationship Management (CRM) team to develop social media/digital content strategy for ROA
• Create content for internal/external communications channels, newsletter, social media, and other platforms
• Support Marketing activities, Collaboration and Engagement initiatives with leading investor group, target Industry segment and partners
• Communicate effectiveness of marketing activities through reports on lead generation and lead quality
• Liasing with vendors for sourcing of sales and promotional materials
• Support live demos in the Innovation Center
• Any other ad-hoc duties as assigned

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Company

Our client is a multinational engineering firm and is expanding in the region. They have a newly created role, seeking for a Japanese and English bilingual speaking, hands-on, individual contributor IT Manager to communicate and partner effectively with their HQ based in Japan to ensure alignment of the Asia Regional Hub with global strategies. Technical experience in maintaining and operating SaaS enterprise applications such as SAP Concur are required to be successful in this role.

The Role

You will design and implement IT solutions for the Asia Regional Hub, ensuring alignment with global in developing, maintaining, and operating enterprise systems, including SAP Concur, external data linkages (banks, contractors, etc.), and other SaaS business systems. You will apply group-wide IT governance, security, and large-scale strategy to companies under the Hub, providing IT support to Hub users through contact points, request fulfillment, incident response, and operations. You will be the primary contact for all IT inquiries and supporting users in fulfilling their requests, manage incidents, responding to IT failures and maintenance needs, and delivering educational content and training to users. You will also maintain and operate the Group common platform, including approximately 10 Microsoft365 solutions, and managing device fleets (PCs, iPhones, iPads, MFPs).

Your Profile

You must possess at least 10 years of IT expertise in fast-paced, global/ regional environment, Japanese and English bilingual language capability to communicate effectively with the Japan HQ and deploy regional initiatives. You will need a diverse IT skillset in both office automation (managing Microsoft365, PCs, iPhones, multifunction machines, and base networks) and IT user support, honed through service desk experience. Experience at a global company's regional headquarters, along with project management for enterprise application development and hands-on development, maintenance, and operation (experience with SAP Concur and S/4HANA a plus). But beyond technical expertise, we value independent thinkers who can analyze situations objectively, propose innovative solutions, and champion their implementation, not bound by the status quo. If you have this dynamic blend of skills and drive, we encourage you to apply!

Apply Today

Please send your resume, in WORD format only and quote reference number ET12874228, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd Co. Registration: 200612189E | EA Licence No: 07C5595 | Suriani Norahim EA Registration No: R1109288

Role and responsibilities:

• Experienced professional with a strong track record in providing internal support, with experience representing the company at client events and update meetings as the topical expert on ESG.
• Strong understanding of the investment platform and the company's sustainability proposition both at corporate level and for the relevant portfolio of investments.
• Familiar with clients' needs on ESG topics; articulate the company's investment, value-creation and operational proposition to clients.
• Prepares marketing presentations for ESG funds, manages both internal and external communication end to end.
• Trains sales and sales support professionals on ESG topics and provides support on ESG-related queries from prospects and clients.
• Managing projects that contribute to the fundraising results of ESG funds, including the preparation of in-house due diligence meetings and inputs to RfPs.
• Collaborate with internal stakeholders to develop solutions for both clients and client-facing teams to consume ESG data.
• Capitalize on established client relationships, leverage insights into clients' interests to develop comprehensive sustainability reports for the company's products that exceed client expectations while respecting regulatory requirements.

Qualifications

• BA/BSc in finance, accounting, economics, or a relevant discipline. MA/MSc preferred.
• Minimum four years of experience in business development, marketing/sales and/or general finance/reporting functions; experience with ESG funds and ESG data will be an advantage.
• Excellent analytical, interpersonal and presentation skills, and a strong desire to learn and succeed.
• Attention to detail and quality.
• A humble and enthusiastic individual with a passion for private markets.
• An understanding of private markets and prior industry experience would be a distinct advantage.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Willingness to work to tight deadlines in a challenging environment.

Job Description & Requirements

Are you a smart and detail-oriented individual with experience in Oracle accounts payable and Concur Systems. Our client, a leading financial services firm, is seeking a talented individual to join their dynamic Accounts Payable team. If you have a strong background in finance and possess the necessary skills, this could be the perfect opportunity for you.

Responsibilities:

• On-board and maintain vendor records
• Process and review vendors' invoices for payments, including conducting a 3-way match of invoices, managing invoice discrepancies, and verifying indirect taxes (VAT, WHT)
• Serve as the primary point of contact for staff reimbursement queries using Concur and for raising purchase requisitions using Oracle

Requirements:

• Diploma in Accountancy, with 4 to 5 years of relevant work experience in Finance and Accounts Payable
• Proficiency in Microsoft Office applications and practical working experience with accounting software systems
• High degree of accuracy, attention to detail, and confidentiality
• Solid understanding of finance and accounting fundamentals
• Strong sense of urgency and ability to meet deadlines
• Excellent analysis, evaluation, and problem-solving skills
• Ability to work effectively as a team player with outstanding interpersonal and communication skills
• Previous experience using Concur for accounts payable purposes is essential for this role

If you are a motivated professional seeking a challenging opportunity to contribute to a leading financial services firm's success, we want to hear from you. Join our dedicated team and make a difference in the field of finance.

To apply, please submit your resume highlighting your relevant experience and skills to [email protected]

Job Summary:

Responsible for the end-to-end delivery of projects (WAP) including planning, research, assessments, demonstrations, designing, delivery, integration, testing, quality management, and documentation, to ensure successful implementation of projects and activities.

KEY RESPONSIBILITIES:

• Leads and coordinates the definition, development, and documentation of the solution’s business requirements, objectives, deliverables, and specifications on a project-by-project basis. This includes solution development project plans, including scoping, scheduling, implementation, and testing.
• Contributes and manages programming projects from requirements definition through implementation and support, including possible areas for improvement & enhancement/modification in existing programs, and subsequently develops these modifications.
• Proper documentation of the entire project and process (from the requirement gathering process to blueprint and phase sign-off)
• Collaborates with the team in conceptualizing and developing new bundles and solutions.

KEY QUALIFICATIONS

1. REQUIRED KNOWLEDGE AND SKILLS

• Has great attention to detail.
• Proven track record in implementing and managing end-to-end IT-related projects.
• Embodies an executive presence and has the ability to present oneself confidently and professionally.
• WAP Certifications a plus.
• Knowledge of ERP development tools and coding languages is a plus.
• Communicates and expresses thoughts clearly is organized and systematic; exudes confidence in projecting ideas and has the presence of mind (both verbal and written).
• Demonstrates the ability to manage stakeholders, and engage and build a good relationship with individuals providing the most impact on their work.
• Upholds integrity in all dealings and projects.
• Accountable, yet works in collaboration and teamwork with others.
• Manages time well, able to balance multiple concurrent projects and competing priorities.
• Solve problems quickly and work independently.
• Ability to do independent work; commitment to excellence.

2. EDUCATIONAL BACKGROUND

• Graduate of any bachelor’s degree, preferably in Management, Information technology, Computer Science, Computer Engineering, or any IT-related courses.

3. PREVIOUS WORK EXPERIENCE

• A minimum of 3-5 years relevant experience as a WAP Functional Consultant or similar role in a similar industry.
• Extensive knowledge of business processes, operational tasks or industry.
• Experience in Design thinking preferred.

Job Responsibilities:

• Create and manage Google and Meta Ads campaigns to generate leads and achieve our digital communication objectives.
• Optimize paid advertising campaigns, including Meta Ads, Google Ads, and various social media Ads.
• Conduct thorough market research and analyze data to identify trends and enrollment opportunities.
• Collaborate closely with cross-functional teams to develop visually appealing and on-brand creative content for various digital marketing channels.
• Utilize design tools and software to craft/edit attention-grabbing banners, graphics, videos to produce compelling video content for digital campaigns.
• Stay updated on industry trends and best practices in creative development to ensure our campaigns are visually impactful and resonate with our target audience.
• Implement A/B testing and conversion rate optimization (CRO) strategies to enhance campaign effectiveness.
• Track, measure, and report campaign performance using Google Analytics and other relevant tools.

Qualifications:

• Candidates should have a minimum of 2 years of experience in digital paid advertising, preferably from a digital marketing agency
• In-depth knowledge of digital marketing channels, including social media, search, and display advertising.
• Bachelor's degree in Business, Marketing, IT, or a related discipline.
• Candidates with more experience may be considered for an Assistant Manager position.
• Proficiency with paid advertising platforms, including Google Ads and Meta Ads.
• Strong analytical and data-driven mindset, with some experience using analytics tools to track KPIs and ROI.
• 
  
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• A self-motivated individual with a genuine passion for digital marketing and a willingness to learn and adapt to new technologies and platforms.
• A results-oriented approach with a proven track record of delivering digital lead generation.

Your new company:

Our client is a well known multinational financial institution that is known as a market leader both in Singapore and internationally.

Your new role:

Due to growth, our client is looking for a Senior Investment Advisor to work closely with Relationship Managers within the high-net work client base. Responsibilities will include providing bespoke and relevant investment advisory services as well as participating and facilitating webinars to be able to benefit the client's wealth management journey.

What you'll need to succeed

You'll be a degree holder with experience in a similar capacity and a knowledgeable understanding of key investment products. Ideally, you will have a good command of Bahasa Indonesia so you are able to support various key markets and be able to collaborate effectively with a strong sense of accountability.

What you will get in return

Working with this large organisation, there are many opportunities both internally and globally to ensure you are challenged and continue to grow. You'll be able to bring your true self to work in an environment where ideas and innovation are encouraged.

What you need to do now:

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to me at [email protected].

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Personnel Registration No: R2094213 | EA License No: 07C3924 | Company Registration No: 200609504D

Your new company
Our client is a leading established financial advisory firm with a wide range of products and services. They have firm partnerships with various international fund house as well as investment platforms and international banks.

Your new role

This role is a high profile position where you will play a pivotal role in expanding the agency and company's presence. Responsibilities include developing and implementing strategies to drive growth and profitability, collaborating with cross-functional teams to drive revenue growth as well as identifying new business opportunities while developing relationships with key stakeholders. You'll have the opportunity to expand your skills by recruiting for the team as well to ensure a high-performance environment.

What you'll need to succeed

You'll be a highly motivated and ambitious individual who is driven towards exceptional performance to join a dynamic management team. You'll have a proven track record of successful sales ideally within the industry but will consider strong candidates who have varying sales backgrounds as an ability to adapt to dynamic market changes as well as a strategic mindset to drive sustainable growth is a key priority skill.

What you'll get in return

You'll have the opportunity to work in a fast-paced environment whilst learning along the way with like-minded, ambitious individuals within an established organisation that has seen expansive growth and success since conception. You'll have established career paths where you can choose which can focus on team sales and targets or be responsible for business growth depending on your preference and skill set.

What you need to do now

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to me at [email protected].

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Personnel Registration No: R2094213 | EA License No: 07C3924 | Company Registration No: 200609504D

The primary role of an IT Support Engineer with our global company, Human8, is mainly to provide IT support to all internal users / employees by following the best practices in place, in a 1st and 2nd line multi-purpose role.

The position will involve a high level of customer service and support, proactive problem solving and an expectation of continuous service improvement of the Human8 infrastructure and support desk.

We are looking for a Service Desk Engineer to join our Global IT Operations team and support the growth of Human8 and its international expansion.

Together with your team members in the IT Operations team you will be responsible for the IT Service desk & support of all hardware and software.

You are able to align different service desk and regions in 1 unified process and maintain an international IT infrastructure.

With your knowledge and passion for technology, applications and IT systems you can take us a step further than the competition. You will share your knowledge with the users and guide them with training.

Provide support for 800+ users in +25 office locations around the globe, with occasional travel to other offices if required. Because of the different time zones you have to support there is willingness to work in different time zones (early or late shift).

Responsibilities

• Supporting our end users on hardware and software used at Human8.
• Maintenance and setup of end user devices (Windows & Mac).
• Managing the service desk.
• Creating documentation and training materials.
• Management of Office 365 and other licenses.
• Stock and asset management.
• Installation and support of IT equipment (Wi-Fi access points, printers, videoconferencing,…).
• Deploying new software.
• You will be involved in security operations (access control, configuration, patches, security updates, vulnerability scanning).
• Contact & follow-up with external suppliers for hardware purchases.
• Asset management and stock management (including wiping and disposal of devices).
• Monitoring of the IT environment.
• You can do magical things with scripting (small office automation tasks).
• You make and maintain procedures and other documentation.

Qualifications

• Bachelor in computer science or higher (or a proven track record in IT).
• Remote working techniques: Citrix, VPN, Remote desktop…
• You’re familiar with: routers, switches, TCP/IP, DHCP, DNS, FTPS, VPN, HTTPS, …
• Other relevant skills: Nessus, Qualys, antivirus, …
• Background of IT security techniques is a plus (technology, procedures, …) and you can help with maintaining the ISO 27001 certificate and improve our ISMS.

Knowledge of helpdesk software (FreshService, Zendesk, Jira, …):

• Good knowledge of software deployment automation and unattended installs
• Knowledge of IT networks, systems & security
• Security operations mindset

Excellent knowledge of Microsoft products and related services:

• Windows 10, Windows Server
• Active Directory, GPO, WSUS, DFS, Exchange Server, IIS, …
• System Center Configuration Manager
• Office 365 management and migrations
• Azure or cloud environments
• PowerShell scripting

You have at least 3 years of professional experience, but if you feel you’re the right candidate for the job please don’t hesitate to reach out!

Benefits & Perks

• Local perks & benefits
• Global hybrid working culture
• Diversity & Inclusion initiatives
• Team bonding events

About Human8

We're Human8, the human-driven consultancy, that connects brands with people and culture to drive positive change.

Human8 is the coming-together of 10 game-changing agencies from around the world: InSites Consulting, Direction First, Columinate, eÿeka, Join the Dots, ABN Impact, Answer Global, Space Doctors, Gongos, and Happy Thinking People.

We unite a creative, smart and ambitious group of +900 people across 23 locations under one vision: making brands more human by better understanding people and culture, empowering brands to take action, and enhancing the lives of the people they serve.

1.5 Months Completion Bonus

Annual Leave: 18 Days

Job Description:

• Consolidate and generate payroll data for 300+ employees (both local and expat)
• Responsible for full scope of payroll
• Main liaison to appointed payroll vendor on all payroll matters
• Handle payroll accounting tasks such as preparation of all payrolls related journals (including accruals) and uploading them into the system.
• Handle all income tax-related documents and matters
• Prepare payroll reports and check all data provided by the payroll vendor
• Monthly reconciliation of accounts for all entities in Singapore
• Manage annual statutory surveys and annual payroll audit schedules
• Manage and report information required in Statutory Accounts
• Manage Government Leave Grant
• Year-end accrual for unconsumed leave, tax processing fee and others
• Prepare benefits-in-kind for payroll upload.
• Assist Employee Services Executive in employee benefits programs administration, such as generating employees’ listings for employees’ insurance renewals, employee medical matters, etc.
• Support in preparation of journal and perform reconciliation.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

location: Bras Basah
working days: 5 days
Working hours: 9am-6pm
Salary: $3800 - $5500

About the Job

The candidate will work closely with client servicing teams in creating engaging content. The candidate’s daily role includes creation, curation, planning and research to develop content strategies that connect businesses and users in the B2B environment.

Requirements

• Candidate should preferably possess at least a Diploma, Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Marketing, Mass Communication.
• At least two years of experience in B2B digital marketing and communication
• Good understanding of performance measurement metrics in Google analytics, Content Management System and digital media platforms
• Applied knowledge of SEO and SEM

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Responsible to collect business requirements and translate them into functional requirement specifications.
• Manage the SDLC of assigned projects from initialization to closure.
• Liaise with vendors to ensure successful software system delivery and technical feasibility.

Requirements:

• Degree in Computer Science or the equivalent
• At least 2 years of experience in software development and maintaining web and mobile applications.
• Proficient in frameworks such as Angular, Spring Boot and in Unix/Linux based environment.
• Strong knowledge in programming such as Java, JavaScript, Angular, Unix Shell Scripting and relational databases and related scripting such as Oracle, SQL, mySQL.
• Willing to take a contract role with a possibility of conversion to permanent.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The Wealth Platform tribe defines and delivers advanced advisory initiatives, bringing great value to Clients and to our Front Office teams. We are part of the Product team (PMG) and work in close partnership with business stakeholders and the technology teams.

We are looking for a Subject Matter Expert (SME) of Aladdin system (BlackRock) to focus on the Portfolio Management system enhancement (Aladdin).

The role holder supports key transformation initiatives impacting portfolio management capabilities., in partnership with the technology team. He/she manages overall project delivery is effectively managed within defined and agreed service level to drive and support business needs. The SME supports Aladdin Product Owner, ensuring that the system is robust in supporting the overall business and the risks are managed accordingly.

The candidate is required to have the following experience:

• In-depth knowledge of Aladdin (BlackRock), Aladdin Enterprise preferred.
• Agile project management practice and experience in the Scrum framework

The SME supports the product owner for the product vision and roadmap, works with squads and project teams to ensure timely delivery. This is a persistent role that goes beyond an individual projects.

Main duties:

• Supports the PO to define the Product Backlog. Works with users (e.g.: thorough customer journeys) based on the expertise in system capabilities and functionality to capture and prioritize the features and user stories expected of the products.
• Partner with Tech teams to refine user stories, including acceptance criteria.
• Support the PO to coordinate dependencies with internal and external teams.
• Coordinate and validate system requirements gathering and drive acceptance testing phase with end users, testers, and relevant product teams.
• Monitor and ensure platform readiness and uptime for efficient daily use.
• Work closely with IT stakeholders to track platform related incidents and defects to timely and permanent closure. Monitor and ensure platform readiness and uptime for efficient daily use.
• Handle end user queries related to platform functionality.
• Conduct regular platform training and onsite guidance to end users.
• Liaise with business process owners to align processes within platform.

Requirements:

• Degree in Finance, Economics, Business, Computer Science or Technology
• Possession in Agile project management, Scrum and relevant certifications or qualifications are advantageous.
• Minimum of 5 years of experience in Banking / Financial institutionsIn depth knowledge of Aladdin Wealth / Enterprise (BlackRock)
• Experience in Discretionary Portfolio Management products, processes and best practices
• Sound understanding and articulation of Wealth Management business products, processes, and best practices.
• Strong advocate for operational efficiency and enhanced end user experience
• Excellent written and verbal communication and presentation skills coupled with strong computer skills, particularly in Microsoft Office tools.
• Demonstrable ability to engage closely and confidently with business and IT stakeholders of all levels.
• Ability to prioritise, work well under pressure, work well independently, and be a team player.

• Achieve growth and achieve sales goals through new customer development.
• Create and execute a strategic sales plan that expands the customer base.
• Presents sales, revenue and expense reports and realistic forecasts to management.
• Identify emerging markets and market changes while remaining fully aware of new products and the competitive environment.
• Understand our ideal customers and how they feel about our products.

Requirements:

• Diploma and above.
• At least 2 years of Enterprise Software, Security Software channels sales experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

JD for Bid Support Specialist

DSA is searching for a Bid Support Specialist to join our Singapore office to support our growing business in Singapore. You will be working closely with the Business Development Manager and Project Managers

Keeping our focus on growth, we are looking for self-driven individuals who can identify opportunities and are able to position the DSA brand and value to our customers.

Roles And Responsibilities

• Assist the new business department with the sales process
• Assist in all aspects and stages of the bid, including initiation and planning, kick-off, solution definition, content development, response consolidation, team reviews, quality control, management review and authorization, package and delivery, post-submission administration, bid revisions, bid awards and win/loss review.
• Deliver a weekly report on the status of open opportunities
• Ensure consistent bid documents across professional services bids.
• Ensure that the pre-sales and bid management workflows are followed, and documentation is stored in the proper location
• Ensure all submission documentation is properly completed and signed off by authorised signatories.
• Ensure proper documentation of every bid after tender submission.
• Coordinate with internal stakeholders and subject matter experts for inputs where necessary.
• Pose an understanding of client’s RFP/tender objective, client’s pain points and our competitive advantage.
• Support client pitches when necessary.
• Perform other related duties as requested.

Requirements

• Diploma/Degree in Finance/Accounting/Business/Management or related areas
• More than 2 years of relevant experience in government or commercial bids preferred
• Highly familiar in Microsoft Office Applications esp. Excel, PowerPoint
• Strong analytical and eye for detail
• Good communication and interpersonal skills
• Ability to work in fast pace and stressful environment
• Past working experience in IT sector or MNC is an advantage

NOTICE

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Consequences of Not Providing Personal Data for Transaction/Service/Application

Please be noted that should you not consent and provide us with the relevant personal data to fulfill the “Purposes” of collection, use and disclosure of your personal data by Decision Science Agency Pte Ltd, it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.

You may refer to and access our website https://www.decision-science.com/#privacy-policy for more information.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Roles & Responsibilities:

Value Generation 

• Identify and develop new avenues for value creation through high-potential partnerships. 
• Drive partner engagement to exceed planned outcomes. 
• Collaborate with partners to create joint offering that maximize opportunities. 
• Monitor sales performance and implementation outcomes to maximize value. 

High-Potential           

• Identify key partners with high potential aligned with business goals. 
• Build and nurture relationships with high-potential partners. 
• Develop joint business plans that align with high-potential objectives. 
• Ensure partners are well-informed about our industry and GEO areas. 

ACV Optimization

• Focus on increasing Annual Contract Value (ACV) through partner relationships. 
• Collaborate with partners to align their business goals with ACV-driven initiatives. 
• Monitor and analyse ACV metrics, identifying areas for improvement. 

Implementation & Deal Management: 

• Share Best practice of submitting and maintaining deal reg & Deployment reg 
• Manage deal lifecycle, from initiation to closure, ensuring favourable outcomes. 
• Keep track of partner led implementation & their CSAT

Cross-functional Collaboration: 

• Collaborate with sales, marketing, and product teams to align partner activities. 
• Ensure seamless integration of partner vision into ServiceNow strategies. 

Performance Tracking and Reporting: 

• Track partner performance against value creation and their goals. 
• Provide regular performance reports and insights to internal stakeholders. 

Stakeholder Communication: 

• Maintain transparent communication with partners and internal teams. 
• Advocate for partners' needs and requirements within the organization. 
• Collaboration with Partner Success & Quality team for valuable insights 

Market Analysis & Partner Recruitment:

• Conduct market research to identify trends, competitive landscape, and opportunities. 
• Leverage market insights to shape partner strategies & partner recruitment (onboarding) 
• Work with the team to identify potential new partners and help to onboard as and when required