Summary

Provides customized service solutions according to the specific service needs of customers and achieve continuous business growth. Manages the growing asset management service needs of laboratories in various industries, such as overall relocation, maintenance and compliance verification, and other professional service needs. Manages the planning, hardware installation and configuration, optimization, operations, and ongoing maintenance of the computer/data center. Oversees systems performance, the monitoring of equipment and the management of vendor relationships. Responsible for capacity planning and continual assessments for process improvement to ensure that processes are well-documented, sustainable and scalable. Monitors ongoing practices to ensure consistency with policies, compliance regulations and control requirements. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Key accountabilities

• Understand market dynamics, actively explore the market, and achieve company sales targets.
• Familiar with the company and competitive product knowledge, introduce Enterprise service projects to customers.
• Understand and master the market conditions of the responsible sales area and analyze and control.
• Visit customers and introduce project solutions.
• Actively develop new customers, organize customer materials, and establish customer information files.
• Complete customer negotiations, contract signing, order follow-ups, and post-maintenance work.

Requirements

• Bachelor’s degree preferred with specialization in Chemistry or related discipline.
• Minimum 3 years and above of sales experience in chemistry/pharmaceutical/biological laboratory support industry.
• Good inter-personal, communication, presentation and negotiation skills.
• Team player with assertive and result oriented personality with drive and high energy.
• Customer service oriented.
• Proficient in SAP and Microsoft office
• Strong and confident decision-maker who is capable and has the experience to make tough decision when required for a sales and service organization.
• Capable of building a strong link between the company and awareness of needs of customers.
• Familiar with the project bidding and procurement process.
• Proactive, innovative, willing to accept challenges, strong learning ability, and stress resistance

Cold Chain Industry

• To sell and market our company freezer truck mounted with carrier freezer system.
• Result oriented - Must be hardworking and aggressive in doing sales and marketing.
• Pleasant personality.
• Possess technical knowledge
• Able to plan and propose sales and marketing strategy to Manager.
• Able to gather market and competitor's information.
• Must possess own transport.
• Successful applicants will be provided training.
• Basic salary S$3K to $5K (depending on experience).
• Commission (not included in basic salary).

Duties & Responsibilities

Handling of customer questionnaires or documents related to product information, regulatory and religious compliance.

· Completion of customer questionnaires or documents related to product information, regulatory and religious compliance.

Provides regulatory technical support

· Work closely with the PIRA Manager to represent company and participating in trade association meetings.

· Provide technical support to customers and internal departments (sales, creation, operations, etc.) on product information and regulatory issues.

· Keep abreast of current food and flavour legislation and product information.

· Provide support to ensure appropriate regulatory and religious compliance of raw materials and flavour products. This includes legislation within Asia Pacific region, Halal, Kosher, GMO, Allergen and any technical product information related to flavour, food additive and food ingredients.

· Assist to contact relevant Government authorities accordingly to clarify any regulatory-related issues.

· Collaborate and interact as required with relevant personnel from other departments to communicate regulatory requirements.

· Provide support to the PIRA Manager in relevant SAP projects so as to have continuous improvements in the regulatory function. Assist to maintain regulatory and religious documentation system accordingly.

Manage religious management systems and support food safety management system

· Support in applications and audits to certify products Halal with MUIS. Tasks may include the following:

o Contact point for MUIS for routine Halal applications

o Assist in the activities required to coordinate the internal Halal audits

o Provide relevant support in any external audits involving Halal

o Assist in sustaining relevant communication or projects involved in order to ensure that continuous improvements are being made to the Halal Management System accordingly.

WSH related responsibilities

Able to follow Workplace safety and health system and in-house safety rules implemented at the workplace

Able to follow company Standard Operation Procedure and Risk Assessment

Able to comply Workplace Safety and Health guideline

Reporting incident/accident to company Workplace Safety and Health Manager

Able to report/inform HR on Personal Health Risk and Mental well-Being

Not engage in any unsafe or negligent act that may endanger yourself or others working around you

Use Personal Protective Equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment

Experience

Diploma in Food Science, Chemistry, or related courses with at least 7 years of relevant experience in flavor or food and beverage industry

Bachelor's degree in Food Science, Chemistry, or related Science courses with at least 5 years of relevant experience in flavor or food and beverage industry

At least Masters in Food Science, Chemistry, or related Sciences with at least 1 year of relevant experience in flavor or food and beverage industry

Special Skills/Knowledge Required (Technical Competency)

· Intermediate knowledge and skills on regulatory knowledge to provide advice to stakeholders on regulatory compliance and legal matters related to support business decision making

· Intermediate knowledge and skills on regulatory risk assessment to analyse the impact of latest regulatory developments

· Intermediate knowledge and skills on measures/ practices to meet religious requirements such as Halal and Kosher in food manufacturing

· Intermediate knowledge and skills on food safety practices and quality system management in food manufacturing, in particular allergen managment

· Intermediate knowledge and skills on documentation control to facilitate referencing of process and systems information to comply with company requirements

Generic Skills (Personal Traits)

· Intermediate teamwork skill/trait: Facilitate work team activities, provide assistance and support needed by team members and promote ownership and commitment among team members to work goals to improve team performance.

· Intermediate communication skill/trait: Articulate and discuss ideas and persuade others to achieve common outcomes.

· Intermediate interpersonal skill/trait: Detect and decipher emotions of others to manage interpersonal relationships in social situations.Basic decision making skill to choose a course of action from various alternatives using a reasoned process to achieve

· Intermediate decision making skill: Make decisions in a complex setting to achieve intended goals using a structured process and multiple sources of available information.

Intermediate problem solving skill: Identify less perceivable problems and use problem solving tools and techniques to solve the problems.

Position Summary:

To proactively maintain and repair all process equipment. To maintain and improve efficiently of process equipment with minimum downtime. Keep all equipment in the best operating condition and minimizing equipment breakdown.

Position Responsibilities:

• Maintain and repair the defined plant equipment to maximize plant availability and minimize disruption to the production process.
• Ensure all maintenance activities are carried out safely and good housekeeping is maintained.
• Carry out implementation activities for minor plant modifications and capital projects, in line with defined specifications and budget.
• Takes personal responsibility for quality in all aspects of maintenance work that will have impact on product quality.
• Initiate, encourage and implement improvement projects that lead to reduce overall cost and improve cost effectiveness e.g. improve equipment reliability, standardization, etc.
• Provides timely technical advice to other departments for trouble shooting / continuous improvements to processes / systems.
• Familiar with Olam Safety Procedures, Standard Operating Procedures, Good Engineering Practice, GMP to carry out maintenance activities to high quality standards.

To be successful in the role, the incumbent should have the following qualities:

• Technician Diploma from Polytechnic or Equivalent
• Holders of Nitec/Higher Nitec with minimum 5 years in process or related industry

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

COMPANY DESCRIPTION

Grocery Logistics Singapore (GLS) a wholly owned subsidiary of FairPrice Group Supply Chain, is a well-established logistics player in the Fast Moving Consumers Goods (FMCG) segment, incorporated since January 1993. Other than being the key logistics provider for NTUC FairPrice and its subsidiaries, we had serviced the Dairy Farm Group, Royal Ahold Group (since exited from Singapore Markets) and many small supermarket chains since our establishment.

RESPONSIBILITIES

The FairPrice Group Supply Chain Business Unit (FPG SC BU) or Grocery Logistics of Singapore Pte Ltd (GLS) is a key logistics service provider to NTUC FairPrice Group and external customers. Our services provided include inbound logistics, warehouse and fulfilment and last mile delivery to the stores, customers and B2C home delivery.

Job Purpose

You will be a key member to contribute towards the growth and delivery of the Supply Chain Development & Analytics department. This position will be responsible for developing and driving the overall planning, implementation, control and completion of the supply chain and/or network design related projects, ensuring alignment with the Supply Chain development and larger Supply Chain BU strategy and goals.

Responsibilities

• Lead project planning and managing the project scope, deliverables, implementation, resource plan, cost, timeline and across all related work streams and functions, providing sound decision making and leadership under pressure.
• Identify key stakeholders, determine project requirements, address key concerns of stakeholders and designing an effective communication plan for each project.
• Engage and manage relationships and expectations with cross functional stakeholders (mid to senior management level) throughout the project lifecycle.
• Negotiate project implementation costing, financial tracking/reporting to ensure efficient utilisation of resources and within budget and allocation of costs to respective project stakeholders.
• Partner and collaborate with Supply Chain Business Insights team to develop metrics, dashboard, reporting project results and track actual cost saving after deployment to ensure alignment with overall company and business group strategies.
• Provide and present regular status reporting on project implementation progress, highlights and lowlights including recommendations to project stakeholders and sponsor(s) to enable overall project progress monitoring.
• Develop and lead the change management plan including conducting training (where applicable) and addressing any queries/concerns raised by project stakeholders.
• Embedding quality across all aspects of the project to deliver successfully, enforcing project governance, ensuring transparent and timely communication to project sponsors and stakeholders on any emerging risks/dependencies and corresponding mitigation plans.
• Anticipate and manage changes to both project plan / framework as well as project scope and detailed documentation of project and changes.

• Minimum 6 years of project management experience related to supply chain network and optimisation and transformational projects for retail, FMCG, e-Commerce industries etc.
• Degree in Industrial Engineering, Logistics/Supply Chain or related discipline.
• Possess a in-depth knowledge and understanding of the end-to-end (E2E) supply chain including logistics, transportation, process improvement and inventory management.
• In-depth knowledge of project management methodologies and tools, lean or six sigma.
• Strong leadership qualities to negotiate and exercise influence when managing internal stakeholders and external partners.
• Strong change agent who drives and champions change.
• Proven ability to lead, manage multiple and complex projects as well as effectively manage change and project budgets.
• Excellent reporting and documentation skills to ensure timely, clear, and concise information flow among all project stakeholders.
• Excellent interpersonal and communication skills, with the ability to communicate effectively to a diverse range of audiences/stakeholders and deliver difficult messages whilst maintaining buy-in.
• Excellent organizational,multi-tasking, problem-solving, attention to detail, critical thinking and analytical mindset and skills.
• Professional certifications in supply chain management (e.g. APICS) and/or project management certification preferred e.g. PMP, Prince2 etc.

• Work location: 37 Joo Koon Circle

We are hiring Senior IT Executive to manage server and networks across different locations and to take care of daily IT operations duties.

Job Description

• Administer Server, Microsoft Server and Linux platforms in Singapore, Taiwan, Japan and Mexico.
• Administer network of Cisco and FortiGate Network Devices located at various locations.
• Work with HQ team based in China to ensure server and network availability, service quality and redundancy.
• Monitor server network performance and high availability at various locations.
• Install and update server and network devices software patches regularly with the latest and stable release.
• Manage the access controls as per business needs and document.
• Perform continuous research work on latest technologies to improve on our network infrastructure.
• Maintain server and network documentation including audit trails, processes, maintenance, diagrams, etc.
• Ensure backup of all server and network devices.
• Ensure timely completion of support tickets.
• Manage hardware, software and licenses
• Set up of hardware such as laptops, phones, PCs, printers, etc.
• Installation and maintenance of internal software and communication tools.
• Troubleshooting / provide support to the employees in Singapore, Taiwan, Japan and Mexico.
• Establish IT procedures / processes.
• To implement on project digitalisation improvement as per business requirement.

We are looking for

• Education: Bachelor Degree in Computer Sciences/Information Technology
• Experience: 5 Years

Requirements:

• Bachelor degree holders in Computer Sciences/Information Technology.
• 5 Years of working experience in IT field.
• Experience in Window Server Operating Systems, Active Directory, Microsoft office 365.
• Hands on experience in FortiGate, Cisco equipment.
• Data Centre and Branch WAN experience.
• Familiar with wireless channel division, wireless network optimisation.
• Understand the IEEE 802.11a/b/g/n/ac/ax protocol family
• Understand MIMO, OFDMA and other technologies.
• Understand the network access control system.
• Must have CCNA certification and good to have CCNP certification.
• Must be able to work in a team environment and support overseas colleagues remotely.
• Good verbal and written communication skills.
• Good analytical, interpersonal and problem-solving skills.
• Ability to work independently and to collaborate as part of a team.

Job Description

• Handle rate inqueries from customers and overseas agents
• Prepare airfreight and seafreight quotation
• Follow-ups with customers for feedback & approval on shipment arrangement
• Work closely with operations teams for bookings
• Monitor shipment movement when necessary
• Prepare monthly tariff for FCL & LCL
• Involve in tender
• Monthly KPI report
• Others ad-hoc task when assigned

Requirement

• Diploma/Degree in Supply Chain and Logistics
• 2-3 years working experiences in Freight Forwarder/Seafreight/Shipping
• Knowledge in shipping documentation and carriers is a must.
• Good knowledge in Dangerous Goods & documentation
• Previously with Logistics Customer service experiences would be an advantages