• Location: Rotation among 3 clinics every 3 months
• Working Days: 5.5 days
• Working hours : 8:30am - 5:30pm , 8:30am - 1:30pm
• Salary : $2,500 - $3,000 [ Depends on experience ]

Responsibilities:

• Provision of basic nursing duties
• Provide medical care and counselling to patients
• Perform basic triage, assist in minor procedures
• Maintain drugs inventory level and perform quarterly stock take
• Any other duties

Requirement:

• Nitec or Diploma in Nursing
• At least 1 year of working experience

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Role:

Retail Specialist (Music Industry / Up to $2850)

• Location: Plaza Singapura
• Working days: 5 days, 44 hours (Rotate shift based on roster)
• Weekday: 11.45am to 9.15pm
• Weekend: 8.45am to 6.15/7.15pm
• Salary: $2,300 - $ 2,850

Key Responsibilities:

Primary Role

• Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

• Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
• Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

• 2 to 3 years of retail working experience
• Possess knowledge of Guitars, Drums or Keyboard products.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Authentication Platforms Integration - Analytics and Operational Assurance team is responsible for the integration of the Authentication platforms infrastructure for the purposes of Observability, Analytics, and Monitoring. This role is part of a larger global team responsible for managing the integration of authentication platforms that are leveraged by all businesses across Citi.

Key Responsibilities

• Work with production support teams to identify all observability requirements for development, testing and production, including:Gather monitoring, analytics requirements, including both dashboard and report visualizations
  Develop a solution using existing tools for meeting these requirements
  Implementing these solutions, including documentation and knowledge transfer.
  
• Perform post-deployment testing of solutions in individual environments.
• Troubleshooting incidents and problems in a timely resolution as defined in SLAs.
• Capacity, Performance and Stability validations.

No scheduled on-call requirements, but some ad-hoc requirements to resolve critical issues during weekends and outside working hours expected.

Experience and Skills

Must-have Skills:
3+ years’ relevant industry experience in:

• Bachelor's Degree (Engineering, Mathematics, or IT related field) or equivalent work experience.
• Experience with critical production support, upgrades, and project lifecycle/ SDLC processes.
• Well versed with creating Python scripting and/or Shell scripting.
• Knowledgeable in Observability fundimentals and principles

Desired Skills:

• Well versed in AppDynamics or similar Observability Platform.
• Conversant in Linux-based environments (preferably RHEL) that includes being conversant in terminal commands and developing shell scripts.
• Familiarity with IT Service Management processes and tools such as a Service Now.
• Exposure to one or more of the following:Splunk queries/processing language
  Platforms such as Angular or Tomcat
  BI product such as Tableau
  Autosys scheduling and promotion.
  Github/Bitbucket for source code management

We are looking for a part-time Marketing Specialist to write English content and create high-quality PPTs. This position will support the company's website content and business presentation documents, assisting the CTO with related tasks.

Main Responsibilities:

1. Content Creation:

o Writing English content for the company website.

o Creating eye-catching English PPTs for business and projects.

2. Supporting the Chief Technology Officer (CTO):

o Translating chinese technical concepts into simple and easy-to-understand English content.

o Assisting in preparing other relevant documents and presentation materials.

o Collecting and compiling market data.

· 行业领域：

o 电信增值服务（VAS, Value-Added Services）

o 电信运营商生态（Telecom Ecosystem, Operator Partnerships）

o 高增长市场（Emerging Markets, High-Growth Regions）

o 科技产品聚合（Tech Product Aggregation）

· 能力和技能：Market Research, Data Collection, Data Analysis

· Presentation Design, PowerPoint Expert, Visual Storytelling

· Information Gathering, Desk Research

· Competitor Analysis, Market Trends, SWOT Analysis

o 数据收集和分析（Market Research, Data Collection, Data Analysis）

o 制作PPT演示（Presentation Design, PowerPoint Expert, Visual Storytelling）

o 竞品分析（Competitor Analysis, Market Trends, SWOT Analysis）

o 信息搜索与整理（Information Gathering, Desk Research）

· 工具和软件：

o PPT和设计工具（PowerPoint, Canva, Prezi）

o 数据分析工具（Excel, Google Sheets, Tableau）

o 搜索引擎和市场分析平台（Google Search, LinkedIn, Statista, Nielsen）

WHO ARE WE?

Kaliber is pioneering change in the industry by making strides in advancing campaign insights, automation, and performance branding. We focus on delivering practical, measurable impact for both short- and long-term goals. We’re reimagining what it means to be an agency—one you can trust, rely on, and that champions its people as some of the most talented in the game.

If you’re a change-maker who thrives on taking on the giants and shaking trees until the snakes fall out, we are the team for you. 

At Kaliber, we don’t just talk about change—we lead it. By attracting and empowering the best talent, we create value for the clients who appreciate what we’ve built and where we’re going.

Our change-making impact: 

• Launched APAC Marketers into 7 countries to help marketers find jobs, opportunities, and each other
• Introduce Performance Branding principles to the world to turn a buzzword into an actionable strategy 
• First agency in the world to not charge management fees on “blackbox” campaigns
• Piloting a 4-Day Work Week in 2025.

ABOUT THE ROLE

The Senior Performance Specialist role directly impacts the success of paid digital marketing campaigns. Their contribution will drive impressive performance and growth through continuous reviewing, monitoring, reporting, and optimization of paid channels such as (but not limited to) Google Ads, Facebook Ads, TikTok Ads, Programmatic, and LinkedIn Ads. 

The role requires a savvy digital marketer with hands-on execution experience and reporting involvement in paid search and/or paid social campaigns. A tactical mindset, problem solver, results-driven, attention to detail, and team player mentality are some of the attributes that will warrant a successful and progressive career journey within Kaliber.

The role will expose the successful candidate to the global market strategies and tactics for various channels and verticals, working alongside collaborative and passionate colleagues across multiple countries. They will be allocated a reasonable set of client campaigns to manage, supported by senior colleagues such as performance managers and strategists.

WHAT YOU WILL BE DOING 

Campaign Management and Execution (40%)

• Acknowledge and execute the delegated tasks from Account Managers and Performance Managers in a timely manner
• Proactively schedule and perform recurring optimizations including bid management, budget allocation, forecasting, performance monitoring, strategic testing, campaign expansion, reporting, etc.
• Prioritize conflicting tasks and actively communicate tasks progress and completion time to manage stakeholder expectations
• Perform corrective actions for performance and budget pacing 
• Thoroughly review all outputs to ensure accuracy, quality, and best practice
• Assist in the onboarding of a new client when necessary 
• Liaise with contractors and freelancers for support in campaign execution 

Investigation & Reporting (30%)

• Proactively monitor and communicate campaign performance to immediate stakeholders
• Assess, investigate, and resolve campaign issues and poor performance
• Produce insightful reports (ad hoc and scheduled) for the allocated channels
• Initiate discussions with managers on growth strategies
• Employs analytical reasoning, data analysis, and problem-solving skills to effectively and efficiently manage campaigns
• Collaborate with the Data team to continually provide feedback to optimize client dashboards more efficiently and effectively
• Reach out to senior support immediately and proactively when across arduous issues

Client Communication & Collaboration (20%)

• Champion ideas and insights to the development of digital strategies for paid campaigns, including strategic roadmaps, media plans, experiments, and promotional campaigns
• Provide task briefs to other departments such as Creative and Data
• Effectively communicate internally and externally with direct stakeholders
• Manage select SME client relationships independently, while working closely with performance managers for oversight and support.

Team Development (10%) 

• Be a mentor and cheerleader for our Newnicorns—show them the ropes, share tips and tricks, and help them level up to becoming awesome specialists

WHAT YOU WILL BRING 
The minimum qualifications for this role include:

• 3-4+ years paid social and/or paid search campaign management experience ideally at an agency, ad tech provider, or client-side with over $50K per month budgets
• Bachelor’s degree or equivalent experience

Preferred qualifications for this role include:

• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Proven experience with Project Management software (bonus points if you’re a ClickUp pro!)
• Exceptional written, spoken, and presentation skills that bring clarity and excitement to your ideas
• Ready to bring your A-game and collaborate with stakeholders from across the board
  

Traits that make you a great fit for Kaliber:

• Aligned with Our Core Values: You are transparent, communicative, people-centric, and deeply skilled in your craft.
• Team-Centric & Proactive: You naturally engage and collaborate within a team environment.
• Self-Starter with Initiative: You don’t wait for instructions; you see what’s needed and take action.
• Curious about the Bigger Picture: You strive to understand what drives performance and business success.
• Detail-Oriented & Quality Driven: You don’t settle; you consistently uphold high

• Flexible working hours and arrangement
• Work from home, office, or anywhere in the world
• Generous paid time off—including sick and emergency leaves—on top of your local public holidays
• Provision for company-owned laptop and productivity equipment if needed
• Bi-annual performance and salary reviews
• And more… 
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Trust & Safety

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

About the Team

As a Child Safety Operation Specialist within the Trust & Safety Team, you’ll be part of a global team that ensures the timely detection and removal of content across the broad spectrum of online child endangerment, such as child sexual abuse and exploitation. Through close partnerships with Legal, Policy, and Product & Process teams, you will manage global time-sensitive escalations, and child endangerment incidents to protect our online community.

You will also work closely with internal teams to create and streamline business and operational processes, develop detailed documentation and process diagrams, and increase our overall operational efficiency to ensure our products are free of any violative content. The team is seeking a candidate with a strong work ethic, excellent judgment, exceptional partnering skills and a passion for protecting children.

Note: This position will include reviewing content and writing policies for some materials that may be offensive or sensitive to some people.

Responsibilities

- Demonstrate operational excellence on a team that evaluates risk, threats, and user safety in time-critical escalations.

- Be aware of and willing to operate in a work environment with sensitive content that includes child sexual abuse and exploitation, and other content that may be considered offensive or disturbing.

- Review user escalations related to the most vulnerable in our community.

- Review and assess inbound escalations from Law Enforcement and other teams.

- Execute instant decision-making while analyzing a variety of factors that include imminence of danger, sensitivities, and graphic content and coordinate with a number of internal and external partners including law enforcement in an attempt to ensure user’s safety.

- Availability to work on weekends on a rotational basis or a regular schedule of either Tuesday-Saturday or Sunday-Thursday.

Qualifications

Minimum Qualifications

- English proficiency is required along with professional working proficiency in Tagalog as this role will be covering the Philippines market.

- Up to 5 years hands on experience from either an Investigative or Trust and Safety Analytical role, working on online abuse or similar related field of work.

- Experience in reviewing or being exposed to sensitive content and a deep understanding of removal workflow calibrations and escalations management.

- Proven ability to analyze information to assess threat and risks, and problem solving skills.

- Proven ability to make important decisions independently and multi-task under pressure, responding quickly to changing situations in complex environments without compromising quality.

- Excellent verbal and written communication skills and ability to adapt communication style to suit different stakeholders like cross-functional teams and law enforcement partners.

- Passionate about protecting children.

Preferred qualifications

- Experience with Crisis Management, Government Agencies or Law Enforcement would be advantageous.

- Knowledge of child safety policies and/or legislation.

- Experience with social media, analytical tools, and online research.

- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.

- Your resilience and commitment to self-care to manage the emotional demands of the role.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

#LI-Hybrid

Morgan McKinley is seeking a Credit Control Specialist for a 11 months contract with a possibility to extend or to go perm!

Key Responsibilities:

• Manage all queries, recoveries, and correspondence for an assigned portfolio of various channel partners.
• Prepare debtor reports and identify provisions for bad debt.
• Support operations teams in efficiently managing client servicing by addressing queries in a timely manner.
• Conduct daily reconciliation of transactions from the Bank payment gateway that do not match through the system.
• Review and post receipt payment vouchers into the reconciliation system.
• Review commission statements for accuracy.

Requirements:

• Minimum of 1 year experience in Credit Control and/or Finance/Audit, along with a university degree or equivalent.
• Positive learning attitude and ability to adapt quickly to a dynamic environment.
• Proficient in Microsoft Office applications, particularly Excel.
• Self-starter with strong organizational skills and the ability to take initiative independently.
• Excellent interpersonal and presentation skills for effective communication with senior management and various stakeholders.
• Strong problem-solving abilities and sound analytical skills.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job Responsibilities

· Optimize costs through effective inventory and portfolio management.

· Enhance Print Top Parts performance.

· Collaborate with the Supply Chain team to improve delivery turnaround time (TAT) and customer experience.

· Manage stock levels with market leads, planners, and buyers.

· Oversee bulk/multipack parts creation, activation, and troubleshooting.

· Ensure material status and orderability.

· Coordinate Last-Time Buy and Binding forecasts based on past demand.

· Track and report monthly inventory and order reductions.

· Support additional tasks as assigned by the supervisor.

Job Responsibilities

· Degree holder in Business/Supply chain, logistics and transportation or relevant disciplines

· At least 1 - 2 year’s experience in Supply Chain/Manufacturing industry

· Strong stakeholder communication and management skills

· Microsoft tool (Excel/ power point) , SAP S4 system

Location : Depot Road

Salary : $4,000.00 to $4800.00

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please also forward your resume to [email protected]

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E

Morgan McKinley is seeking a Procurement Specialist for a 12-month contract role with a leading multinational social media company. This full-time remote role, based in Singapore, involves budget management and overseeing the entire purchasing process. We seek someone with strong interpersonal skills and a proven ability to manage budgets and analyze extensive data.

RESPONSIBILITIES

• Support Public Policy and Programs teams in APAC with procurement, including contract guidance, sourcing, and third-party assessments.
• Create and manage purchase orders in the client's in-house Purchasing tool our in-house purchasing tool, and track them to completion.
• Oversee the manual onboarding of new suppliers/vendors.
• Serve as the main point of contact for vendor queries and liaise with procure-to-pay (P2P) teams for invoice/payment issues.
• Act as the primary contact and escalation point for APAC queries with central internal teams.
• Ensure compliance with purchasing and finance best practices.
• Collaborate with managers to complete Statement of Work documents as required by the contract team.
• Partner with Accounts Payable to resolve defective invoices.
• Work with Finance on projected spends, ensuring accuracy in monthly accruals and quarterly budget reallocations.
• Analyze reports and provide monthly budget updates to directors, ensuring teams stay on track with spending.
• Assist teams with quarterly budget forecasts.
• Provide miscellaneous administrative support, customized reporting, and handle ad hoc projects.

MINIMUM QUALIFICATIONS

• Bachelor's Degree or euivlqnt
• Atleast 2 years of experience in purchasing and budget management.
• Strong ability to communicate effectively at all levels.
• Advanced user of Excel and Outlook.
• Project management experience, especially handling multiple projects in various stages of completion.
• High level of professionalism and integrity, with the ability to handle confidential information.
• Highly motivated team player who can work well under pressure.
• Ability to thrive in a fast-paced environment with minimal supervision.
• Experience working cross-functionally and consulting with internal business clients.
• Proven ability to drive change and improve end-to-end processes.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Responsibilities

• Creating a recruitment plan and working closely with hiring managers to support recruitment needs
• In charge of onboarding plans and training new employees on existing HR policies and internal processes
• Maintaining HR records, payroll documentation and other relevant administrative matters
• Performance management of all employees
• Providing mentorship and support to junior members within the team
• Compliance and Policy Development - update organisation policies and keep abreast of latest labour and employment regulations

Requirements

• Bachelor's Degree in related discipline
• 3 to 5 years of HR Generalist experience within Banking industry
• Strong communication skills
• Past track record in managing and coordinating with multiple vendors
• Adept in all areas of HR scope: recruitment, employee relations, policy development, HR administration and operations, performance management and benefits administration

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Key Responsibilities

• Design, develop, and manage a suite of wealth management products including mutual funds, bonds, structured products, and FX.
• Collaborate with internal stakeholders to ensure product offerings are competitive, compliant, and align with client needs.
• Monitor product performance and implement enhancements based on market trends and client feedback.
• Provide personalized investment advice to Accredited Investor clients in the Priority Banking segment.
• Develop and maintain strong relationships with clients to understand their financial goals and risk tolerance.
• Conduct regular portfolio reviews and recommend adjustments to optimize investment strategies.
• Conduct in-depth market research to identify trends, opportunities, and risks in the investment landscape.
• Analyze financial data and create reports to support investment decisions and product development.
• Stay updated with regulatory changes and industry developments affecting wealth management.
• Assist the sales team with product knowledge, sales strategies, and client presentations.
• Develop training materials and conduct training sessions for relationship managers and other staff on product features and benefits.
• Support the sales team in achieving business targets through effective product positioning and client engagement.

Compliance, Risk & Control

• Ensure all products and investment strategies comply with relevant regulations and internal policies.
• Identify and manage risks associated with wealth management products and services.
• Conduct regular audits and reviews to maintain a high standard of compliance and risk management.

Requirements

• The successful candidate has strong academic qualifications and over 5 years of work experience in Wealth Management with a proven track record of Products and Investment Specialist (Priority/Premier banking)
• Completion Certification CACS and licenses
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs
• Speaking Bahasa Indonesia is preferably

1.5-month completion bonus

Work Location: Changi Business Park

Target Start Date: Jan x1; Apr x1

Job Description:

• Administers document revision control to ensure appropriate security based on business need
• Assists with the assessment, and/or deployment of electronic document management systems
• Provide additional support to the organization as required including maintaining original documents, loading PDFs into the SharePoint, updating controlled lists
• You will be responsible for seamless, rapid and global implementation of material, BOMs, and product data supporting the business strategies and supply chain requirements via the Change Orderprocess management
• Analyze, process, and track Change Orders and other design documentation submissions to minimize processing time between submission and implementation, optimizing department throughput
• Interface with all necessary individuals in supporting departments in order to accurately process changes and structure new products released to mass production or customers

Requirements:

• Diploma and above of any discipline
• Responsive, flexible and able to succeed within an open collaborative peer environment.
• Direct experience in process documentation preferred
• You must be motivated to work in a data driven environment
• Knowledge of Agile or alike PLM tools preferred
• Proficient with MS Office.
• Ability to be organized, detailed-oriented, multitasked, prioritized, and meeting deadlines as needed
• Good communication and interpersonal skills.
• Able to work independently with minimum supervision and a positive work attitude.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Join Our Growing Team: Family Physician at NOVI Health

Why NOVI Health?

NOVI Health is a specialist medical clinic and health-tech company. We provide technology-enhanced clinical solutions for personalised health, diabetes and metabolic diseases. The holistic, data-driven solutions serve not only persons with chronic conditions, but also empowers all for healthier living.

At NOVI, we believe that health should be accessible and sustainable. Our integrated team model combines medicine with innovative health technology to improve patient outcomes and enhance the doctor-patient relationship. We offer a dynamic, supportive environment where you'll have the opportunity to practice medicine with a greater focus on patient care and work-life balance.

As a Family Physician with NOVI Health, you will be a key member of a collaborative and multidisciplinary team that values holistic person-centered care. Your input will directly shape the future of healthcare delivery.

What We Offer:

• Innovative Work Environment: Utilize advanced health technology to streamline administrative tasks and focus more on patient care.
• Professional Growth: Ongoing opportunities for training, leadership roles, and participation in innovative healthcare initiatives.
• Supportive Culture: Work within a collaborative and supportive team of healthcare professionals who are passionate about patient-centered care.
• Competitive Compensation: Above-average salary with opportunities for performance-based bonuses.

Key Responsibilities:

• Provide high quality, holistic and person-centered clinical care, in collaboration with the multidisciplinary team
• Provide medical oversight and support to the multidisciplinary team, to ensure safety and efficacy of care
• Contribute to the development, design and execution of protocols for health coaching, health screening and chronic disease management programmes, and the training of staff to ensure effective and efficient implementation of these protocols
• Contribute to the development and delivery of educational content to healthcare providers, patients and the general public
• Assist with the tracking and evaluation of patient outcomes and implementation of quality improvement initiatives
• Assist with the recruitment and training of clinical staff
• Foster long-term trusted relationships with patients and their communities, delivering care in a compassionate, empathetic, and evidence-based manner.
• Utilize NOVI Health’s technology to streamline patient management and documentation.
• Participate in quality improvement initiatives to continuously enhance patient care and clinical operations.
• Engage in continuing medical education and stay up-to-date with medical advancements and best practices, and contribute to research where appropriate
• Any other duties, as assigned

About You:

• Qualifications: Medical degree with specialist accreditation in Family Medicine, with valid medical license in Singapore
• Experience: 6+ years of experience in family medicine or relevant specialty is preferred
• Skills: Strong interpersonal and communication skills with a focus on teamwork and collaboration.
• Passion for Care: A deep commitment to patient care and improving healthcare delivery through innovation and collaboration.
• Work Ethic: A strong desire to work in a team-oriented, patient-centered environment and a proactive approach to patient health management.

About NOVI Health:

NOVI Health is a fast-growing VC backed health tech start-up based in Singapore reimagining the way preventative care is delivered. Run by a team of dynamic individuals with a passion to improve healthcare, we're positively changing the way healthcare is delivered by integrating traditional medical practice with consumer tech – providing a full-stack health solution that combines medical care, and lifestyle health coaching, together with continuous monitoring via wearables.

How to Apply:

If you’re ready to make a meaningful impact in healthcare and join an innovative and supportive team, we want to hear from you!

Please submit your CV and a brief cover letter outlining your experience and why you’re excited to work with NOVI Health to [email protected] or submit an application at https://novi-health.typeform.com/to/tZkqr21W

We are seeking a Music Content Operations Research Analyst to support global operations functions for music publishers and collection societies. This is a 1-year contract. Candidates must have strong SQL experience.

Responsibilities:

• Manage day to day ongoing operations with company's music publishing and label partners
• Develop workflows for monitoring publishing data, music content and provide scalable solutions for issue identification and resolution
• Build visual reports to track publisher metrics and trends
  Communication with partners with regard to onboarding specifications and data delivery, including general documentation
• Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering - in an effort to scale operations support workflows across teams
• Develop a deep expertise in company’s music rights management products and how they are being used across constituent groups
• Partner advocate for contractual rights based decisions and actions

Requirements:

• Music or media industry research background, preferably with record label, music publisher, complex DSP or UGC platform experience
• Manage some day to day data ownership operations with company's publishing and label partners
• Develop an understanding on music rights management products with an eye on operational, system and process improvement
• Understand sensitivities around IP policy, processes, and products
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music

Minimum Qualifications

• 3+ years of experience in music account management, product management, online operations, consulting, or data analytics
• Technical operations capacity (ie. advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc.; proficient in both SQL and Excel)
• Excellent communication skills and the ability to work cross-functionally, both internally and externally
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music

Job Description:

• Drive cost efficiencies through ingenious portfolio and inventory management.
• Maintain and improve on Print Top Parts effectiveness.
• Drive Supply Chain team to meet/ optimise delivery Turn Around Time. Collaborate with them on ad-hoc TAT & customer experience improvement initiatives such as Hybrid Model, Lead time PBI development, etc
• Collaborate with market leads, supply chain planner & Buyer on optimal PHA stock level.
• Bulk & multipack creation - be Proof of Concept for RPB bulk/multipack creation. Processes includes parts’ creation & follow through until parts are activated with relevant troubleshooting and abnormalities’ investigation. Communicate ad-hoc bulk/multipack list to marketing team to update partners and on quarterly basis to SSC/ Finance to adjust NMCA rate in system.
• Check material status & orderability.
• Last-Time Buy & Binding forecast process - check past demand and collaborate with market lead to provide relevant forecast.
• Inventory reduction - monthly inventory report & orders report to track inventory reduction.
• Assist in other duties as assigned by the supervisor

Please contact Terence at +65 9645 4048 your resume directly for fast response.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://sg.go.persolkelly.com/job/details/10974

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

This is a 1-year contract.

Responsibilities:

• Provide procurement support to cross functional teams in APAC, including contract guidance, sourcing, and third-party assessments
• Create and manage purchase orders our in-house Purchasing tool and track them to completion
• Manage manual onboarding of new suppliers/vendors
• Vendor query management - main POC for vendors and liaising with procure to pay (P2P) teams for invoice/payments issues
• Stakeholder management - main POC and escalation point for APAC queries with central internal teams
• Ensure compliance with purchasing and finance best practices
• Work with managers to ensure completion of Statement of Work documents where required by contract team
• Partner with Accounts Payable to resolve defective invoices
• Partner with Finance on the team’s projected spends, ensuring accuracy in monthly accruals and budget reallocations on a quarterly basis
• Analyze reports and provide budget updates to the directors on a monthly basis and ensure that teams are on track to spend
• Work with teams to provide budget forecast on a quarterly basis

Requirements:

• Experience of purchasing and budget management
• Advanced Excel, Outlook user
• Ideal candidate will have excellent written and verbal communication skills and the ability to work and communicate effectively and succinctly with people at all levels
• Project management experience - especially handling a large volume of projects in various states of completion
• Must have a high level of professionalism and integrity with the ability to work with confidential information

• Highly motivated team player that can work well under pressure
• Ability to thrive in a fast‐paced environment with minimal supervision
• Experience working cross-functionally and consulting with internal business clients
• Experience driving change and improving end-to-end processes

The Company

Our client, a leading global consulting firm partnering with a large private and retail banking institution, is seeking an AML/KYC Operations Specialist for a 12-month project. The ideal candidate will have a strong understanding of AML/KYC operations. In this role, you will be responsible for ensuring customer accounts marked for exit are properly closed, managing hold mails, and ensuring compliance with regulatory standards.

The Role

• Ensure the proper closure of accounts for customers identified for exit based on past review decisions.
• Validate that account exits are carried out only when legally permissible, particularly for accounts with sticky products such as mortgage loans and investment products.
• Monitor and track the closure of customer accounts, ensuring timely execution, with a specific focus on those with sticky products like mortgages and investments.
• Perform a one-time review of customers with hold mails to confirm that the correct codes have been applied for the appropriate reasons.
• Evaluate the possibility of removing or updating hold mails where applicable.
• Address any missing or invalid customer data fields, ensuring all required information is complete and accurate.

Your Profile

• Bachelor’s degree with 3 to 5 years of experience in AML/KYC operational roles.
• Excellent attention to detail.
• Proficient in completing tasks accurately and within deadlines
• Able to handle high workloads under pressure while maintaining quality.
• Flexible and willing to assist with additional duties as needed.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13120738, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Location: Singapore
Company: Summit Planners Crusaders Pte Ltd
Employment Type: Full-Time

About Us

At Summit Planners Crusaders Pte Ltd, we pride ourselves on being a trusted One-Stop Integrated Financial Services Provider, offering comprehensive and innovative solutions in wealth management, insurance, estate planning, and investment advisory.

We’re seeking an ambitious and results-driven Sales Specialist to join our growing team. If you’re passionate about building relationships, delivering tailored financial solutions, and excelling in a dynamic environment, this is your opportunity to shine!

Your Role

As a Sales Specialist, you’ll take charge of driving business growth, providing exceptional client service, and achieving financial success for both clients and the company.

Key Responsibilities:

• Client Relationship Management:Build, cultivate, and maintain strong relationships with clients.
  Understand clients' financial needs and provide customized solutions to meet their goals.
  
• Sales Excellence:Drive sales of financial products, including investments, insurance, and estate planning solutions.
  Develop strategies to meet and exceed sales targets and revenue goals.
  
• Wealth Management Solutions:Offer expert advice on wealth management, helping clients grow and protect their assets.
  Conduct regular portfolio reviews and recommend adjustments to ensure financial objectives are met.
  
• Business Development:Identify and pursue new opportunities through networking, referrals, and outreach.
  Create and execute growth strategies to expand the client base and market presence.
  
• Entrepreneurial Leadership:Operate with an entrepreneurial mindset, taking ownership of client success and personal growth.
  Approach challenges with creativity, determination, and a solutions-oriented attitude.
  
• Compliance & Market Knowledge:Stay updated on financial markets, regulatory requirements, and product offerings.
  Ensure all activities comply with industry standards and company policies.
  

What You Bring

• Educational Qualifications: Minimum Polytechnic Diploma.
  
• Experience & Skills: Entrepreneurial mindset with a passion for challenges and innovation.
  Exceptional interpersonal and communication skills to build trust and inspire clients.
  Proven expertise in sales, client relationship management, and business development.
  Strong knowledge of wealth management and financial planning solutions.
  
• Certifications: CMFAS certification is advantageous but not mandatory.
  

What We Offer

• Attractive Compensation: Competitive salary with performance-based bonuses.
• Incentive Trips: Yearly incentive trips to celebrate and reward your achievements.
• Recognition: Awards and accolades for exceptional performance.
• Career Growth: Clear pathways for career progression and leadership opportunities.
• Supportive Culture: A collaborative and dynamic work environment that values innovation and teamwork.

Why Join Us?

At Summit Planners Crusaders, we don’t just offer a job—we offer a platform to grow, succeed, and achieve greatness. As a Sales Specialist, you’ll have the chance to transform lives, make a difference, and build a fulfilling career in financial services.

Take the first step toward a rewarding future—apply today!

We are looking for a suitable candidate to join us for 6 months as a Multi-Asset Trader - Fixed Income Specialist.

Responsibilities

Execute trade orders placed by portfolio managers, and acting as the pre-trade broker liaison.

- Execute trades executions on Fixed Income and FX

o Conventional Government and Corporate bonds

o Sukuk Government and Corporate bonds

o Listed and OTC derivatives

o FX spot, forward, swap

- Setting and following high standards of conduct complying with MAS rules and principles and firm’s policies and procedures.

Accountabilities

· Execute trade orders in a quick and reliable manner, using appropriate tools, electronic platforms, and direct market access if needed and/or available and follow up on completion of trade orders.

· Comply with the dealing desk procedure in terms of orders transmission, execution and fair allocation.

· Comply with the brokers’ policy and allocation as defined by the broker review committee, and report brokers’ performance and dealing activities.

· Acting always under the principle of best executions, including negotiation of the commission paid when it is applicable.

· Access and analyse financial market data and information to provide fund managers with relevant market information, such as price analysis, market positioning, central banks interventions.

· Ensure coordination with Amundi’s trading desks when necessary to achieve best execution and protect the best interests of the portfolios.

· Apply risk management policies and implement best practices controls at transaction level, and communicate reportable events and take actions.

· Liaise with the middle office to ensure that the confirmation process is running smoothly and taking every action in order to sort out any discrepancy

· Report any issue on the quality of processing through constantly interacting with IT team regarding Medi@+, OMS (reporting problems, suggesting any improvements, etc.), and all the applications used

· Identify and comply with legislative, regulatory and industry requirements. Where appropriate seek guidance from management of compliance.

· Keep abreast of changes of relevant laws and regulations and understand its implications (portfolios, constraints, internal procedures)

Experience and Requirements

Mandatory

· Strong experience in Asian bonds trading (5 years exp)

· Knowledge of products and counterparties

· Team player

· Strong experience with trading platforms, and e-trading solutions

· Discipline and accuracy

· Communication skills to liaise up with the portfolio managers and the counterparties

Optional

· Experience of equity and Equity derivatives as a trader will be a plus

Others

· Working knowledge of trade-related activities in Investment Trust Management and Discretionary Investment Management business including the legal and regulation requirement,

· Adaptability and quick response are required

Technical skills

· Internet, MS Office tools (Power Point, Excel, Word, Outlook)

· Bloomberg

· Order Management Systems (OMS)

· Electronic trading platforms (Bloomberg EMSX & TSOX, FXall, MarketAxess. Tradeweb)

Contract: 7 months

Location: Depot Road

Responsibilities

• Drive cost efficiencies through ingenious portfolio and inventory management.
• Maintain and improve on Print Top Parts effectiveness.
• Drive Supply Chain team to meet/ optimise delivery Turn Around Time. Collaborate with them on ad-hoc TAT & customer experience improvement initiatives such as Hybrid Model, Lead time PBI development, etc
• Collaborate with market leads, supply chain planner & Buyer on optimal PHA stock level.
• Bulk & multipack creation - be Proof of Concept for RPB bulk/multipack creation. Processes includes parts’ creation & follow through until parts are activated with relevant troubleshooting and abnormalities’ investigation. Communicate ad-hoc bulk/multipack list to marketing team to update partners and on quarterly basis to SSC/ Finance to adjust NMCA rate in system.
• Check material status & orderability.
• Last-Time Buy & Binding forecast process - check past demand and collaborate with market lead to provide relevant forecast.
• Inventory reduction - monthly inventory report & orders report to track inventory reduction.
• Assist in other duties as assigned by the supervisor

Requirements

• Degree
• Prior experience in supply chain / inventory management is preferred

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/details/10974

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities

Responsible for managing the onboarding process of counterparties and financial institution (FI) partners. This role involves conducting due diligence, preparing documentation, collaborating with internal teams, maintaining databases, and supporting institutional business operations. The specialist will also assist with management reporting and handle interoffice collaboration and document safekeeping.

Counterparty Onboarding

• Conduct due diligence for counterparty reviews and seek committee approval for onboarding.
• Prepare KYC documentation and other necessary documents for authorized signoffs.
• Liaise with legal, compliance, and Backoffice teams to review agreements and set up internal operations for trading.
• Update and maintain internal databases related to counterparties.
• Ensure proper filing and safekeeping of counterparty-related documents.

FI Partnership Onboarding

• Liaise with the sales team to understand partner requirements and incorporate them into agreements
• Work with various internal departments to perform due diligence, review, and draft necessary changes for agreements.
• Establish procedures for new partner onboarding, including filing documents and maintaining updated records.
• Update and maintain internal databases with partner information.
• Ensure safekeeping of documents in the internal database.
• Coordinate with counterparties and the IT department to set up data feed arrangements.

Regional Offices Collaboration

• Collaborate with regional offices and address their queries or requests related to interoffice business matters.
• Support regional offices in terms of interoffice documentation and maintaining updated records in the central database.

Institutional Business Support

• Attend to sales inquiries and provide timely support.
• Calculate quarterly and yearly incentives for sales and research teams.
• Compute the annual profit and loss (P&L) for the institutional business unit.
• Prepare and process KYC documentation, participation letters, and commission/research agreements for authorized signoffs.

Management Support

• Assist management with data retrieval, analysis, and ad-hoc reporting tasks when required.
• Support internal management reporting, ensuring timely and accurate submission of required information.

Requirements

• Bachelor’s degree in Finance, Business Administration, or related field.
• 3 years of experience preferably in counterparty onboarding, KYC compliance, and financial institution partnership management.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Attention to detail and accuracy in document preparation and data management.
• Possess problem solving skills to identify issues and implement effective solution
• Analytical mind to assess data and provide insights to support decision-making and process improvement.
• Excellent communication and interpersonal skills to liaise effectively with various internal and external stakeholders.
• Proficient in Microsoft Office - Excel, Word, PowerPoint.
• Familiar with database management and document filing systems.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

As a Systems Specialist, will be providing support in the following areas:

a) Administration and maintenance of the following:

• Physical and virtual servers

• SuSE Linux and Windows Server operating systems

• Networker backup software

• Avamar backup software

• Acronis backup software

• Arcserve backup software

• Backup hardware (Data domain/ECS/ Hitachi CGX/Tape library)

b) Carrying-out security patching, hardening, upgrade of the abovementioned software as and when required

c) Carrying-out installation and configuration of the abovementioned backup software

d) Setup and configuration of new physical servers as and when required

e) Work with hardware and software vendor to resolve technical issue

f) Review logs from the abovementioned hardware and software

g) Participate in technical exercises as and when required.

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

As the operational arm of Meta’s work in Trust and Safety, the Specialized Enforcement Operations (SEO) team is committed to tackling high-priority, complex, or regulatory enforcement challenges that necessitate specialized operational support, including local knowledge, policy comprehension, and market l and language insights, beyond what our standard systems or scaled solutions can provide.

The Market Specialist will work with stakeholders in Operations, Policy, legal, Process and Product teams to review and enforce on content reported for potential abuse, resolve user account issues, improve the overall support experience for South Asia Region, as well as solve enforcement issues across a wide range of Meta markets.

This position is full time and is based in Singapore

Responsibilities

• Work as part of the SEO South Asia team, enforcing on paid and organic (non-paid/user) content during a crisis response within the South Asia region while specifically representing the Bangladesh Market
• Work as part of an On-call Operational structure to enforce on critical content, particularly in response to Government, Regulatory and Trusted Partner escalations, within SEO Regions with a higher focus on Bangladesh.
• Draw upon linguistic and market expertise in the Bangladesh market, to identify crucial risk signals and gain valuable content insights that can help address complex operational and risk-related issues present in both advertisements and user-generated content across the region
• Use a combination of market knowledge and operational expertise to support new policy and product initiatives/launches in Bangladesh Market and the broader South Asia Region.
• Support development of scalable operational solutions to enhance support for our user community in the Bangladesh market, while also collaborating effectively with other regions.
• Conduct root cause analysis and address issues reported on Meta products such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other sensitive material.
• Support enforcement efforts on agnostic and paid content that originates from multiple sources globally, where language expertise is not required.
• Support enforcement efforts identifying integrity risks to our local and regional advertising business and enforce on these risks. Support region wide programs of work supporting peak season buying initiatives, protecting advertisers, businesses and removing friction in the ad delivery process.
• Assess top-line operational metrics and collaborate with internal cross-functional teams to improve our processes and tools.
• Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solution
• Collaborate with regional cross-functional teams on leading or supporting key integrity initiatives in the market and/or the broader region.
• Build subject matter expertise in a key area of integrity concern or theme, and support this by developing strategies and outlining and implementing comprehensive enforcement solutions.
• This role may involve exposure to graphic and/or sensitive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential sensitive material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing.

Minimum Qualifications

• Bachelor's degree.
• Fluency in written and conversational Bangla (Bangladesh) to support operations in the local language
• 1+ years of professional experience within an operations environment
• Experience communicating with a variety of audiences and stakeholders
• Strategic thinker with proven analytical and creative problem-solving skills
• experience in building relationships with internal and external partners
• Familiarity with graphic and/or sensitive content.
• Proven experience to work independently and manage multiple priorities in a dynamic environment
• Experience working with ambiguity and developing new processes or solutions in response to changing circumstances

Preferred Qualifications

• A background or understanding of the Trust & Safety Domain
• Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting
• Language proficiency or any other additional South Asian Languages is preferred as the candidate will be supporting operations for the South Asia region
• Experience with analytical, project management, and problem-solving skills, with an interest in innovation and technology

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

About this role:

Wells Fargo is seeking a Lead Business Relationship Support Specialist- Client Service Officer to join our growing team in Singapore.

In this role, you will:

• Lead complex initiatives or large portfolio of customers and share leadership role with Relationship Managers and Service Experience Manager to oversee a portfolio of accounts
• Collaborate with executives, management, relationship managers, Service Experience Manage and other internal partners or business lines to resolve issues and achieve goals
• Identify opportunity for process improvements within the portfolio
• Review the decision process for customer accounts and evaluate the profitability and risk of designated portfolio
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures and compliance requirements
• Develop expertise in the policies, procedures and compliance requirements
• Assist with components of audit or compliance reviews and exams as required
• Verify compliance and report identified issues for resolution
• Maintain policy manuals and Business Continuity Plan documentation
• Make decisions on complex customer issues which include escalation and resolution
• Act as the customers’ main point of contact for operational questions and handle complex customer issues including escalation and resolution
• Solve issues with various operations centers, internal bank departments and outside vendors
• Identify prospective opportunities to market and oversee non-credit products to new or existing customers
• Work with Relationship Managers and Service Experience Manager to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
• Prepare presentations, materials and serve as a subject matter expert for the department
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities
• Partner with Service Experience Manager to resolve issues and provide status updates on implementations
• Lead team and serve as a subject matter expert for the department
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe
• Provide new hire and ongoing systems, processes, policies and procedures training
• Train and mentor less experienced Client Service Officers and may assist with their development

Required Qualifications:

• 5+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years banking experience of international business, preferably payment and trade operation’s background and relevant product experience as it applies to financial institution clients.
• Client service experience for financial institutions clients in APAC South market is advantage.

Desired Qualifications:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office
• Fluent in spoken and written English due to interactions across APAC South market and financial institutions clients; bilingual or multilingual is an added advantage
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently
• Exhibit strong attention to detail and organization
• Self-motivated with a strong goal orientation and can work well in a team orientated environment.
• Proficient with MS Office applications (Word, Excel & PowerPoint)

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

About the Role:

As the Senior Associate of Quality Operations, you will report to the Head of Quality Operations, APAC. Your role focuses on ensuring high-quality standards across our consumer healthcare product portfolio and fostering collaboration to drive a quality-focused mindset throughout the organization.

Key Responsibilities:

1. Product Quality Oversight

• Collaborate with manufacturing and distribution partners to ensure compliance with GMP and applicable standards.
• Manage quality processes, including product release (<3-day timeframe), OOS/NCR/Deviation/CAPA, and stability testing monitoring.
• Oversee change control, customer complaints, and quality investigations, ensuring compliance with regulations and SOPs.
• Support audits and due diligence for new manufacturers and products.

2. Quality Systems and Documentation

• Maintain and enhance the Quality Management System (QMS), including Change Control, CAPA, and Customer Complaints.
• Write, review, and authorize quality documents such as SOPs, work instructions, and investigation reports.
• Monitor performance metrics to ensure ongoing improvement of quality processes.

3. Collaboration and Stakeholder Engagement

• Drive a quality mindset across the organization by collaborating with internal teams and external partners.
• Act as an integral member of the Quality Ops team, supporting continuous improvement initiatives.
• Ensure quality activities align with regulatory requirements and corporate expectations.

Requirements:

To thrive in this role, you will possess:

• A BSc or equivalent in Chemistry, Pharmacy, or related Science/Engineering field.
• At least 5 years of experience in the pharmaceutical/medical device industry, with 3+ years in Quality Assurance.
• Strong knowledge of GMP, GDP, QMS, and quality processes (e.g., CAPA, deviations, change control).
• Experience in supply chain quality or manufacturing quality within a commercial business.
• High tolerance for ambiguity, adaptability to change, and a growth mindset.
• Excellent collaboration skills and the ability to manage multiple tasks in a fast-paced environment.
• Strong customer focus and the ability to work independently while delivering on business needs.