• Study and analyse utilization of the network capacity resources, plan and implement changes to optimise and expand the network.
• Generate monthly reports via digital inventory to monitor network utilization, analyse trends and provide suggestions for improvement.
• Ensure all inventory assets, utilization, circuit routings are updated in the digital inventory in a timely manner.
• Streamlined process for inventory control, to achieve leaner and efficient operations.
• Document network design, configurations topology diagrams for ongoing processes, references and training purposes.
• Collaborate with various internal stakeholders such as AM, CS, PM for capacity request and new sales order.
• To work with external parties including bilaterial partners and vendors.
• Perform Ad-hoc restoration during outage, plan restoration using existing available capacity within specific SLA.
• Manage different projects, monitor timeline and resources to ensure project delivery within specific timelines.
• To remain on standby via call during assigned week to support Operations and respond to urgent request and outages for circuit restoration.
• Go on site for assigned activities to work with vendors for system planning and implementation and migration activities.
• Perform all other duties and responsibilities as assigned by supervisor.

Skills for Success:

• Nitec / Diploma in Engineering/Telecommunications or in relevant field.
• Goal-oriented with good analytical skills to solve problem. Candidate must be committed and driven to deliver projects assigned on time.
• Able to work independently with minimum supervision.
• Experience in telecom environment with focus on transport network, optical transmission and ethernet technologies.
• Good understanding of transport network architectures including OTN and Ethernet, DWDM.
• Good technical skill set with knowledge of L2 and L3 networking and strong understanding of TCP/IP, IP addressing, and routing protocols.
• Experience with networking hardware from major vendors.

• Great remuneration package
• Gainful learning opportunity

About Our Client

Global logistics leader providing one stop business solutions for it's clients

Job Description

• Provide first-level support to users in Singapore Operations and extended regions for hardware, software, and network-related issues.
• Troubleshoot and resolve technical problems promptly, escalating to higher-level support when required.
• Install, configure, and maintain desktop computers, laptops, printers, and other peripherals.
• Support the creation and management of user accounts, permissions, and access controls.
• Monitor, assign, and report on Service Desk tickets.
• Ensure regular deployment of software updates and patches.
• Track system performance and network stability, reporting issues as they arise.
• Assist in backup and recovery procedures to maintain data integrity.
• Collaborate with IT teams to implement system upgrades and new technologies.
• Coordinate with vendors for secondary support and ensure issue resolution.
• Document reported issues, resolutions, and follow-up actions in the ticketing system.

The Successful Applicant

• Strong troubleshooting skills for Windows operating systems.
• Experience with Active Directory, Microsoft 365, and MS Office applications.
• Basic knowledge of networking concepts, including TCP/IP, DNS, and VPN.
• Proficiency in using ticketing systems such as ManageEngine-ServiceDesk or similar platforms.
• Familiarity with Windows Server is a plus.
• Diploma or bachelor's degree in computer science, Information Technology, or a related field.
• Minimum 3 years in an IT support or helpdesk environment preferred.

What's on Offer

Great remuneration package with gainful learning opportunities

Contact

Jayden Yap (Lic No: R22110369/ EA no: 18C9065)

Quote job ref

JN-112024-6601379

Phone number

+65 6416 9897

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

About Us

We believe in empowering dreamers to harness technology for the greater good, one byte at a time.

We consult with them to define an audacious ambition, then work together as one to implement technology that achieves transformative results that bridge what is, with what can be.

We are a bespoke technology solutions firm dedicated to helping organisations embrace technology as a transformational force, not just for solving incremental problems. We provide deep operational support - from inception through all phases of growth - to rapidly launch products and services, create new business models, and prepare leadership and culture for the future.

What You Will Be Doing

We are seeking a dynamic and results-driven Sales Manager to lead sales efforts for our bespoke tech development solutions. The ideal candidate will have extensive knowledge of the IT landscape, a strong track record in sales, and the ability to build lasting relationships with clients. This role focuses on driving revenue growth, identifying new opportunities, and positioning our development services as essential solutions for client needs.

• Establish the sales department for the company including crafting the sales proposition, establishing our sales process and building a sales team
• Grow your portfolio of accounts through relationship building and leveraging industry contacts to establish strong, long-term relationships with key decision makers to sell our solutions to the target customer base.
• Have a strong understanding of the latest technology trends and business needs of clients, thus being able to coordinate across functional teams to bring the right winning team to drive successful solutions and contract closure;
• Meet or exceed sales quotas by identifying new business opportunities, securing deals, and ensuring high levels of customer satisfaction through quality products and services provided by Undercurrent.
• Participate in crafting value propositions, preparing proposals, and negotiate contracts to successfully close sales opportunities.
• Provide regular updates on client interactions, sales activities, and general market trends during weekly sales meetings.

We Would Love To Hear From You If You Have:

• Possess at least a Diploma with a background in Business, Computer Science, Computer Engineering or related fields
• Min. 5 years of sales experience within the IT Services industry
• Proven track record of achieving and exceeding sales quotas
• Ability to translate complex technical concepts into clear business value propositions
• Strong knowledge/ interested of IT products and solutions in Information Technology
• Good interpersonal and communication skills
• Exceptional negotiation, presentation and deal maker skills
• Experience in managing multiple stakeholders preferred
• Dynamic and able to adjust in a fast-paced environment

Job Descriptions:

-Diagnose and resolve issues with system-related, hardware and software, providing relevant recommendations.

-Installing, configuring, and maintaining IT systems, including servers, networks, and other infrastructure for onboarding and offboarding staff.

-Help users with common IT tasks like setting up printers, installing software, connecting to networks, and ensuring their devices are configured correctly.

-Update the content on the company website.

- General Administrative Work, e.g., Data Entry, Filing, Record Keeping

- Submission of Documents, Drawings, Letters and Transmittal prepared by Executive Staffs

- Supporting Authority Submission by Executive Staffs

- Regular Updating of Record and Summary to Company Managers

- Maintain Proper Organization of Filing System, Storage of Documentation, and Information

- Handling General Enquiries via Email or Phone

- Other supportive ad-hoc office requirement

Requirements:

- Candidate must possess at least a GCE “O” / “A” levels or Polytechnic Diploma in any field

- No work experience required

- Required Skill(s): Microsoft Office

- Preferably entry level specialized in Clerical / Administrative Support or equivalent

- Good Command of English, Ownership of Tasks

- Friendly and Pleasant Personality

Our client is a global US MNC in the IT industry. Due to business needs, they are now recruiting a Logistics Coordinator be part of their Logistics Team for ongoing transformation projects.

Duties of Logistics Coordinator:

• Assist with daily warehouse operations, including picking, packing, and stock management.
• Maintain high accuracy in receiving, picking, and Warehouse Management System (e.g., SAP) processes.
• Monitor and respond to emails and handle general inquiries efficiently.
• Sort and organize inventory in line with established procedures.
• Provide administrative support, including document filing, scanning, and retrieval (e.g., PODs, invoices).
• Conduct regular stock-taking and cycle counting as assigned.
• Ensure punctuality and commitment, including availability for overtime when needed.
• Perform other tasks as directed by supervisors.

Requirements:

• Relevant experience
• Physically fit to carry loads up to 20kg

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Scope:

• Support Level 1 & Service tasks
• Ensure customer satisfaction in maintenance and support
• Analyse, Troubleshoot, solve assigned tickets by the Team lead.
• Formalize corrective action plans or local workaround within the SLA
• Solve or escalate the analysis to the Level 2 support
• Communicate regularly to keep the customer informed on the progress
• Maintain components of IT infra and backend, including Hardware and Software
• Replacements of Hardware/Endpoint equipment when faulty.
• Perform site administration activities – Regular health checks on endpoints, Regular restart of services, monthly report submission.
• Perform Preventive maintenance of servers and wide range of endpoint devices.
• Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint, workstation, servers etc.,
• Perform OS Patching, Anti-virus update, security patching.
• Assist in Change/Service request deployment and testing.

EA License No: 96C4864

Reg. No.: R24121728

Job Description

• provide adhoc technical support on daily basis ;
• see through the implementation of custom mobile app ;
• set up and maintenance of servers ;
• procurement and recording of company IT assets ;
• diagnose and troubleshoot technical issues

Job Requirements

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Good understanding of computer systems, mobile devices, mobile applications and other tech products (including maintenance of CPU set)
• Familiar with infrastructure set-up, server/firewall set-up, administration of server and domain (including domain migration)
• Proficient in Microsoft Excel (VBA is a plus)
• Excellent problem-solving and communication skills
• Diploma in Information Technology, Computer Science or relevant fields

Need 2 pax of Customer IT Support Representative for contact centre.

- Possess basic IT knowledge, familiar with phone applications and smart TV operations

- Familiar with internet surfing on the PC

- Basic troubleshooting of PC and software

- Contact Centre Experience

- Customer Service Skills

- Ability to Multitask / handle multiple service calls

- Ability to handle difficult customers

- Ability to draft professional email respond back to customers

- Have experience dealing with email correspondence thus requiring little to no supervision in vetting through the composed email

- Familiar with excel (lookup, pivot table, graph) to generate reports

- Effectively bilingual (English / Chinese)

Other information:

Role 1

- 5.5 days (44 hours per week)

- Working hours: Mon to Fri (2 shifts): 8.30am to 8.30pm (830am to 530pm) & (1130am to 830pm) Sat: 830am to 1pm

- Candidate will work Mon - Fri 1130am to 830pm, when there is a need of leave coverage, then schedule will be adjusted.

Role 2

- Rotating shift (including weekends and PH)

- As a back up engineer, he/she will work Mon to Thur from 10am to 10pm, only when he needs to cover other team members' absence, then the working hours is either 830am to 8:30pm or 1pm to 1am.

Fresh graduate/entry level candidates with basic IT knowledge are welcomed!

Salary Range : $3500 to $4500 with monthly mobile reimbursement claim max up to $80 and Corporate Grab transport account for travelling related to work purpose.

Work Environment

Office environment - Town area

Must be able to work at customer’s site based on the assigned project deployments

Free access to office building facilities ie swimming pool, gym rooms, tennis court and BBQ pit

Job description

• Ensure the smooth operation and maintenance of the group IT systems.
• Maintain and update existing group systems in accordance with established processes and standards.
• Provide reliable and efficient local support for the office, ensuring minimal downtime and maximum productivity.

Responsibilities:

1.Update and maintain the existing group systems, ensuring they are in line with appropriate processes and standards.

2. Provide local support for the office, which consists of approximately 40 people.

3. Monitor system performance and troubleshoot issues to ensure continuity of services.

4. Implement and maintain security protocols to protect the company's IT infrastructure.

5. Collaborate with other departments to understand their IT needs and provide appropriate solutions.

6. Document system configurations, processes, and procedures for future reference.

Skills, professional experience

• Strong knowledge of Microsoft Windows environments.
• Proficiency in system administration tasks such as resources deployment, system updates, and troubleshooting.
• Excellent problem-solving skills and the ability to work under pressure.
• Good communication skills to effectively support and train users.
• Ability to work independently and as part of a team.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The IT Category & Sourcing Manager at Central Procurement Office is responsible for managing IT category buy and maximize the value of the spend. The IT Category & Sourcing Manager must be able to plan, lead, execute, track and manage sourcing for different IT sub-categories including but not limited to Server & Storage, Network & Cabling, IT security, IT Application Services, Website Management Services.

• Plan, lead, execute, track and manage the sourcing for IT category buy while working with NUS IT technical experts
• Build in-depth technical knowledge of the IT sub-categories on the job. Proactively monitor relevant markets and anticipate market fluctuations by monitoring price and market trends
• Review monthly spends, savings and compliance reports and lead effort to manage supplier performance and qualification
• Incorporate key performance indicators such as price, delivery, quality, policy compliance and supplier performance in all IT category sourcing
• Manage supplier relationships and resolve supplier issues as well as being proactive in management of supplier risks. Foster supplier development and innovation by building strategic partnerships with key suppliers
• Negotiate contract/supply agreements to secure the best price for the best quality of goods, services and contractual terms
• Utilise data analytics to provide insights into IT category performance and opportunities for optimisation
• Conduct regular supplier review for performance and sustainability key indicators

Requirements

• A recognized University degree
• Minimum 5 years working experience in IT infrastructure and/or Application development areas
• Able to write IT technical specification and involved in the procurement process
• Prior experience with government procurement processes is a bonus
• Possess project management, problem-solving and negotiation skills
• Proficient in desktop applications such as Microsoft Office - Word, Excel, PowerPoint and Outlook
• Strong proficiency in written and spoken English for drafting tender specifications and facilitating effective communication

Job Description:

IT Business Analyst

Position Purpose

To team with up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Responsibilities:

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.

Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent

• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

We are looking for a Business Applications IT Executive to provide technical assistance to our employees. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades and handle IT related projects.

Major Responsibilities

IT Support

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Troubleshoot hardware and software issues
• Testing new technology
• Training end-users on hardware functionality and software programs.

Project Management

• Coordinate with stakeholders and external vendors engaged in the project
• Develop and maintain detailed project plans
• Manage project deliverables in line with the project plan
• Record and manage project issues and escalate where necessary
• Resolve cross-functional issues at project level
• Manage project scope and change control and escalate issues where necessary
• Monitor project progress and performance and provide progress updates to all stake holders
• Manage project evaluation and dissemination activities
• Work closely with users to ensure project meets business needs
• Definition and management of the User Acceptance Testing program
• Identify user training needs, devise, and manage user training programs

Business Applications & Software

• Assist and support in the maintenance of business applications and software
• Manage in the implementation and roll out process for both internal (regional and local team) and external (customers) parties
• Develop materials and training programs requirements for the applications and software
• Support both internal and external parties for solving trouble-related issues
• Conduct internal and external working and training as and when required
• Travel to external parties’ sites to provide training and application support

Qualifications

• Education: Diploma in Information Technology
• Experience: 1-2 years of experience in similar role
• A technical, logical thought process
• Problem-solving skills
• Communication skills
• Establish good working relationship with stakeholders
• Excellent organizational skill

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

East

up to 7K

* Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes.

* Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards.

* Evaluates interface between hardware characteristics of overall system.

* Establishes and documents system design, parameters and formats, ensures hardware and software systems functionality, performance and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities.

* Actively identifies system functionality or performance deficiencies,

executes changes to

existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.

* May document testing and maintenance of system updates, modifications, and configurations.

* May act as a liaison with key technology vendor technologists or other business functions s

* Support existing applications and interfaces by diagnosing and fixing problems using general skills and a knowledge of standard Medtronic configurations.

* Provide application technical support to MES, developers, infrastructure and project

leaders.

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA License number : 99C4599 Personnel EA License: R1331820

Job description

Are you an innovative, strategic, and results-driven marketer? Do you have a proven track record of delivering impactful marketing campaigns and driving revenue growth? If so, our company is seeking a Telemarketer to join our team!

Responsibilities

• Cold Calling: Initiating calls to individuals or businesses who may have no prior relationship with the company.
• Product or Service Promotion: Presenting information about products or services to potential customers and highlighting their benefits.
• Lead Generation: Identifying and qualifying potential customers who express interest in the product or service.
• Appointment Setting: Scheduling appointments for sales representatives to meet with potential clients or customers.
• Customer Follow-up: Following up with customers who have shown interest in the past to encourage them to make a purchase or revisit the product or service.
• Maintaining Records: Keeping accurate records of calls made, outcomes, and customer information in the company's database or CRM system.
• Adhering to Scripts and Guidelines: Following scripts or guidelines provided by the company to ensure consistency in messaging and compliance with regulations.
• Handling Objections: Addressing customer concerns or objections effectively to try to persuade them to consider the product or service.
• Achieving Sales Targets: Meeting or exceeding sales targets or other performance metrics set by the company.

Requirements

• With at least 1 years of relevant working experience in a mid-sized highly matrix organization
• Outstanding verbal communication skills

Come join our growing team and help us drive our marketing efforts to the next level! Apply now to become the Telemarketer.

Your new company

Be a part of a world’s leading bank, engaging with exciting new technologies.

Your new role

• Be part of a highly specialized business analyst cum support group supporting the Portfolio Managers and Trading Desks from Equity, Multi-Asset and FI Investment teams as well as covering ESG governance teams.
• The Solutions team is a client focused IT team responsible for supporting core business processes covering portfolio construction, order generation, order management, trade execution, trade confirmation and trade settlement.
• This role requires an individual with strong business and technical knowledge to support Front Office applications and electronic trading applications as well as deliver on critical business driven projects and initiatives for ESG governance team.
• A solid understanding of Financial Instruments, Portfolio construction, Trade lifecycle and ESG business is essential to the role.

What you'll need to succeed

- Primary point of contact with Business Users (Portfolio Managers, Traders etc.)

- Must be team oriented and work well within a global team

- Must be self-sufficient, be accountable and act like an owner of IT related issues handled by the team

- Good analytical, problem solving skills coupled with strong communication skills

- Understanding of Software Development Life Cycle (SDLC)

- Responsible for managing Incidents, major incident, problem and change management related activities

- Work with stakeholders and development team to establish and document requirements. Translate business needs into technological requirements.

- Assist with project oversight by entering stories on the JIRA board and updating them as needed.

- Advanced Database/SQL skills - ability to write stored procedures. Good to have exposure to Snowflake.

- Experience with data analysis and manipulation using Excel and/or VBA.

- Hands on experience with operating systems like UNIX/LINUX- Advanced understanding and ability to write scripts in Perl, Shell, Python, PowerShell

- Understanding of Equity/Derivatives/FX trade life cycle, electronic trading, FIX and accounting.

- Batch job scheduling tools like Autosys

What you'll get in return
This is an exciting opportunity to join a global financial institution leader. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Job Description

• Business Development and sales activities for IT products and solutions (Network security, OT security)
• Accountable for full sales cycle from prospecting, approaching, pitching, relationship building till deal closure
• Collaborate with other members such as Presales and Delivery team to complete the sales cycle

Requirements

• Min. 1 year of sales or business development experience in IT products or solutions
• Some knowledge in Network or security/ cybersecurity related field will be a huge plus
• High level of commitment and drive, and not afraid of cold calling/ rejections
• Able to work independently as well as in a lean team

Interested applicants please click on 'Apply' button, or send your CV directly to [email protected]

We regret that only shortlisted candidates will be notified.

Tech Grid Asia Pte. Ltd.

EA Licence: 23S1737

EA Personnel: R1222762

Job Responsibilities:

• Support & Maintenance for Servers - Assist with daily monitoring of system health.
• Support & Maintenance for End Users - Provide support for laptop and desktop issues, as well as end-user concerns related to Microsoft Windows, Microsoft Office (O365), and antivirus software. Update relevant documentation for IT asset tracking, software and license management, and user manuals and guides.
• IT Projects - Participate in various end-user projects, including hardware refreshes, software updates and improvements, replacement initiatives, and new implementation projects.

Requirements:

• Bachelor’s degree in a relevant field (i.e. IT, Computer Science or Software Engineering)
• 3 to 5 years of relevant IT experience, with hands-on expertise in the following areas:

1. Windows Server and Linux Operating Systems
2. Cloud technologies (e.g., Office 365, Azure, AWS), virtualization (Hyper-V, VMware), and networking (e.g., Cisco, Aruba)

• Strong interpersonal and communication skills.
• CompTIA A+ or Microsoft Certification is a plus.
• Ability to work both independently and collaboratively in a team environment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Responsibilities:

• Oversee and manage IT infrastructure services, including cost, schedule, and project timelines.
• Plan, execute, and deliver internal IT infrastructure projects, ensuring compliance with policies and audit requirements.
• Coordinate with internal and external resources; report progress to stakeholders regularly.
• Identify and mitigate project risks while managing vendors to meet SLA commitments.

Job Requirements:

• Bachelor’s degree in Computer Science/IT with 5+ years of project management experience in IT or Digital Services (banking domain preferred);
• Certifications in ITIL, PMP, or CITPM are advantageous;
• Strong leadership, communication, and technical expertise in IT infrastructure, applications, and security frameworks;
• Proven track record in cross-functional project delivery and vendor management;
• Knowledge of software licensing and contract management is a plus.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

We are seeking a skilled Product Owner/Business Analyst to advance digital transformation projects for Singaporean government agencies!

• Join a team that utilizes technology to contribute to significant government projects, enhancing the daily lives of Singaporeans.
• Supportive working environment that fosters continuous learning and growth.
• Attractive salary package and comprehensive benefits provided.

Responsibilities:

• Elicit and manage the stakeholder’s business requirements and translate them into detailed requirements documents, including user stories, use cases, and functional specifications.
• Work with technical teams to design solutions that meet business needs while considering system limitations and technical constraints.
• Work closely with UX designers to plan and organize research activities such as product conceptualization workshops and Usability Testing.
• Work with Quality Engineer and business users to plan for UAT, coordinate and monitor progress and acceptance of UAT, and manage defects as needed.
• Organize the product backlog by extensively gathering and analyzing information with stakeholders and participating in crafting Functional/Design specifications.
• Understand the IT management, quality management policy and security guidelines to ensure the development processes and system are designed to comply with these policies.
• Serve as a liaison between business and technical teams, ensuring clear and effective communication throughout the project.
• Proactively identify opportunities for process improvement and recommend solutions to enhance efficiency and effectiveness.

Job Requirements:

• Singaporean only.
• Bachelor’s degree in information technology, or related fields.
• Prior experience of at least 4 years in IT business analysis/developer, designing application solutions, and testing, or related.
• Experience in cloud (Related certification will be an added advantage).
• Prior experience in programming (Java, Python, VB.NET, C#, JavaScript, etc.) is advantageous.
• Experience with low code platform, data analytics, cloud, design thinking and service design will be an added advantage.
• Prior experience in full SDLC / PDLC using Agile methodologies (Related certification will be an added advantage).
• Experience in C3 (Command, Control, Communication), Business Continuity Planning/ System, or Crisis/ Incident Management System

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Responsibilities

• Support and maintain organization’s computer systems, desktops, and peripherals.
• Perform end user supports.
• Install and maintain IT equipment and software.
• Troubleshoot hardware and software issues.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hours, if required.

Job Specification

• 1-2 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Those who have strong technical knowledge of desktop operating systems, applications, and hardware are welcome to apply.
• Perform onsite and remote troubleshooting to resolve end users’ issues.
• Ask questions to pinpoint problem.
• Setup workstations for new employees.
• New user account creation.
• Setup and provide support for Microsoft Outlook on Users’ workstations.
• Assist in IT report generation.
• Purchase of IT equipment, including getting the quotations.
• Maintain IT asset inventory documents.

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA Licence no.: 17C8809

Job Description & Requirements

Summary:

Support Risk and Control function for Information and Technology

Cyber Risk Management operations.

Contract Duration - 12 Months renewable

• Possess a degree in Computer Science/Information Technology or related fields.
• 3 to 8 years of experience in IT cyber security risk management and implementation.
• Proficient with professional industry knowledge and experience in Information, Technology Risk, Cyber Security risk management, and frameworks (e.g. NIST, COBIT, ITIL etc.).
• Experience in performing IT risk assessments, vendor risk assessments, audit and operational risk issues management, and recommending appropriate remediations for in-house developed applications, commercial off the shelf products and Cloud services/platforms.
• Experience in conducting regular awareness trainings for staff on cyber, information and technology risks (including policies, standards and relevant topics), periodically publishing security awareness articles and email phishing simulation campaigns etc.
• Strong influential, problem solving, analytical and interpersonal skills.

Good to Have:

Preferably with IT security certification (e.g. CISSP, CISM, CCSK, CGEIT)

Responsibilities

• Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.
• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Work with UXUI designers to implement business requirements and;
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
• Ability to develop acceptance criteria or test specs in relation to requirements for business users to review and sign off
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.

The ideal candidate should have/be:

• Typically 3-6 years IT working experience
• Experience with running Agile projects is a plus
• Experience with projects involving data analytics is a plus
• Good understanding of Software Development Life Cycle (SDLC) processes
• Ability to produce specifications for documentations and implementations
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

Interested parties, please click the "Apply Now" below .

We regret that only shortlisted applicants would be notified.

Evonne Png Wen Xuan | REG No : R22105531

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Main Responsibilities:

• Collaborate with business stakeholders on business and non-functional requirements to ensure they are well gathered and documented, translate to specifications.
• Perform analysis (data, business process mapping, system flows), business case and functional documentation, and facilitate workshops on requirement discussions/gathering.
• Perform technical reviews, test scenario creation and reviews, testing and support deployment for IT projects
• Lead discussion with APAC IT teams, Head Office teams and/or vendors to identify appropriate IT solutions, establish scope and timeline, and monitor the deliverables are achieved on time and with quality
• Proactive communications and status update to business stakeholders, and IT management.
• Ensure effective solution/application support to business users and issue resolution within agreed service level by working with the respective IT/vendor teams. Provide link between end users and development team regarding software functionality.
• Support Project Team to manage vendors to deliver application evolutions, maintenance and support tasks.
• If you are someone with great adaptability and interpersonal skills, enjoy taking challenge with a diagnostic approach, this is the role for you!

Minimum Requirements:

• Minimum 3 years Experienced
• Bachelor’s degree in Computing / Information Systems or related field
• Excellent communications skills both written and spoken, and presentation skills
• Good knowledge of software development life cycle and understanding of the building blocks of the information system: application layers, infrastructure and security.
• Knowledge/experience in Low-code technology, Dashboarding tool (Qliksense etc), data analytics techniques
• Knowledge/experience in the Shipping/logistics industry will be advantageous

Interested parties, please click the "Apply Now" below,

We regret that only shortlisted applicants would be notified.

Evonne Png Wen Xuan | REG No : R22105531

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

TRANSCOSMOS ZERO is looking for a passionate and enthusiastic Technical Project Manager of IT system to join our growing team. This is an middle level role suitable for candidates looking to step into the Call Center industry.

Ability of close mutual work with Development Team in Vietnam is required for this position.

As a nature of business, especially a knowledge and exeprience in a Call Center Industory together with IT development project management experience are required. It's a rare, but a challenging position.

The ideal candidate will be responsible for

- Understanding the in-house Technical Guideline to support developers

- Supporting Developers and QCs as a Bridge Engineer

- day-to-day technical support and translation of IT techinical documents

- Having a strong understanding of our in-house tools and act as a key support to clients and internal teams in the APAC region with a strong knowledge of IT system, which is mainly call center system.

Requirement

- 5+ yrs experience in project management within a software development environment with project roadmap, project planning, project deliverables, and team management (especially offshore teams and onsite teams)

- MUST experience in Microservice Architecture and Highly Availability Architecture for Enterprise Workloads

- Experience in Web development (web application & web services) with Javascript Stacks (Node JS, Express JS, React JS, Vue JS, SQL, NoSQL)

- Experience in cloud development i.e AWS, GCP

- MUST Knowledge of Agile or Scrum environments

- Familiarity with common project management tools (Jira and Confluence)

- The ability to communicate technical information clearly to both technical and non-technical audiences

- Exeperience of the working in Call Center as operator and supervisor, or a strong understanding of Call Center Operation