• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Responsibilities :

· Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.

· Analyse and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.

· Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.

· Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.

· Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.

· Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.

· Report all security incidents to the home office and work with corporate IT on response and resolution strategy.

· Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.

· Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.

· Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.

· Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

- Certified Information Systems Security Professional (CISSP)

• Degree in Computer Science/Information Technology or equivalent.
• 3+ years of experience in a cyber or information security management role.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

IT Project Manager

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an IT Project Manager to manage the end-to-end infrastructure technology portfolio of programs and projects for the banking and financial industry.

Responsibilities:

- Responsible for direct and matrixed execution of portfolio in infrastructure technology implementations, upgrades, conversion, and recovery.

- Collaborates with Design and Engineering teams to define project scope and build teams.

- Creates and manages project schedules, milestones, and resources.

- Leads weekly meetings, tracks risks, and generates project status reports.

- Manages project documentation, risks, and resources, ensuring on-time, high-quality delivery.

- Communicates with stakeholders and ensures project efficiency.

Requirements:

- IT qualification and/or relevant work experience

- Project management track record in technology related projects

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

About the client

They are one of the largest key wealth management providers in the region. Their Asia footprint covers major cities in the region including booking centres in Hong Kong and Singapore, offices in Shanghai, Mumbai and other key cities in India.

KEY FEATURES OF THE POSITION

IT Risk Management

• Maintain the central risk register for Asia
• Support and assist risk owners to develop risk mitigation/remediation strategies for High, Medium and Low risk items
• Maintain oversight of risks mitigation / remediation plans of High, Medium and Low risk items
• Work closely with IT Project Managers to identify, mitigate and treat residual risks arising from projects
• Collaborate with Information Security function to support implementation and/or mitigation of Cyber risks
• Prepare risk reporting materials to be presented at IT Risk Management Forum and Operational Risk Committees
• Perform internal control validations and highlight exceptions for remediation
• Track, monitor and report on status of controls
• Provide IT risk awareness trainings
• Support IT teams in responding to external and internal audit queries.
• Review audit reports and provide audit responses
• Track audit remediation plans to ensure timely and proper closure of IT audit points

KEY FEATURES and accountabilities

Client Management (internal & external)

• Various IT functions, both regionally and globally
• Operational risk (CRO)
• Local Legal and Compliance functions

Business Management

• Key local stakeholders include IT Service Owners, IT Infrastructure, IT Application Managers, IT Architecture and Project Managers
• CRO functions including Business Operational Risk, Information Security and Compliance functions
• Global functions IT Risk Management , Information Security
• Establish strong relationship with key stakeholders

SKILLS REQUIREMENTS

Professional and Technical

• 7 to 9 years of experience, in the areas of Information Technology, Risk Governance or Control, Security or Audit related functions
• Banking experience, preferably in Wealth Management. Sound understanding of various business functions
• Strong technical skills. Experience in IT delivery or implementation and having a good understanding system design is a plus
• Independent worker, team player
• Preferred certification: CISSP, CISA

Job Purpose:

Responsible for maintenance of IT infrastructure. Coordinate and implement new systems to expand existing infrastructure

Job Responsibilities:

1) Provide IT and network support including system installation, configuration, upgrading and

2) Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.

3) Provide daily support to user and operation system platform.

4) Documentation of all the IT assets, user information, phone lines, data lines and software licenses and maintenance.

5) Protect data, software, and hardware by coordinating, planning and implementing network security measure.

6) Troubleshoot, diagnose and resolve hardware, software and network problems.

7) Managing of IT assets and assists in decision making on acquiring IT assets.

8) Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.

9) Email configuration – creating email IDs for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.

10) Monitor server infrastructure and application full data and system backup, load balancing web server

11) Explores, installs, maintains and constantly monitors the F&B POS system and booking system including the mobile app features to ensure operations are at its optimal level.

12) Assists the IT Manager in the implementation of any new system and technology that will improve work processes and member experience.

13) Assist the IT Manager in overseeing operation in his absence to ensure immediate attention is provided.

14) Others:

· Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

· Not engage in any unsafe or negligent act that may endanger yourself or others working around you.

· Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

15) Any other ad-hoc assignments assigned by the Management.

Requirements

· Minimum Diploma

· Graduates with no working experience are welcome to apply

· Knowledge of best practices in IT administration and system security

· Good interpersonal and communications skills

· Ability to listen and active problem-solving skills

· Ability to identify issues, recommend and implement strategies to resolve problems and manage issues effectively

Our client is a global US MNC in the IT industry. Due to business needs, they are now recruiting a Logistics Coordinator be part of their Logistics Team for ongoing transformation projects.

Duties of Logistics Coordinator:

• Assist with daily warehouse operations, including picking, packing, and stock management.
• Maintain high accuracy in receiving, picking, and Warehouse Management System (e.g., SAP) processes.
• Monitor and respond to emails and handle general inquiries efficiently.
• Sort and organize inventory in line with established procedures.
• Provide administrative support, including document filing, scanning, and retrieval (e.g., PODs, invoices).
• Conduct regular stock-taking and cycle counting as assigned.
• Ensure punctuality and commitment, including availability for overtime when needed.
• Perform other tasks as directed by supervisors.

Requirements:

• Relevant experience
• Physically fit to carry loads up to 20kg

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

· Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.

· Implement and manage security protocols, including access controls, backups and firewalls.

· Monitor, troubleshoot IT systems, including security system and networking.

· Manage servers, email systems, CCTV, HR system and others.

· Set up user accounts and PC workstations, Apps etc.

· Ensure the efficiency and reliability of IT infrastructure.

· Support web development and maintain Company portals.

· Maintain and support the Dynamics NAV ERP system.

· Conduct programming and develop Apps to support business operation.

· Provide IT support to internal and external users as needed.

· Maintain all IT related documentation and policies up to date.

· Perform other tasks as required.

Requirements:

· Minimum Diploma in IT, Computer Engineering, or a related field.

· At least 2 to 3 years of programming experience.

· Knowledge of system security, networking and database management.

· Good programming skills, with app development experience is a plus.

· Familiarity with access control, CCTV, and alarm systems is an advantage.

· Highly adaptable with a fast-learning ability.

· Open to young professionals and fresh graduates, eager to learn and grow.

Working Hours: 8am to 5.30pm (Monday to Friday)

Work Locagtion: 5 Jalan Tepong

(Transportation is provided, pick-up at Lakeside MRT station)

Job Functions:

• Collaborate with development teams to design, build, and maintain the Micro SaaS (Microservices as a Service)/LaaS (Logistic as a Service)/WMS (Warehouse Management System) website and its underlying platform components.
• Analyze and optimize web application performance to enhance overall user experience.
• Manage and maintain large-scale data suites on overseas cloud platforms, ensuring the stability and efficiency of data platforms and services.
• Monitor cloud resources, manage costs, and implement optimization strategies.
• Automating operations, performance tuning, troubleshooting and incident response, and cloud platform management

Education and Experience:

• Bachelor’s degree in computer science-related technical discipline, or equivalent practical experience; with minimal 2 years of working experience in Internet industry
• Proficiency in Java or TypeScript (Angular) for software development.
• Experience with K8S, Docker, SQL Server, MySQL, Redis, RocketMQ, and similar technologies.
• Familiarity with DevOps, SRE, and Scrum methodologies are plus.
• Experience in managing cloud platforms like Azure, AWS, or GCP.

Knowledge, Skills and Abilities

• Self-motivated, a good team player, and continuous improvement attitude
• Ability to read & communicate in Mandarin and English
• Good analytical and trouble-shooting skills.
• Effective communication skills and interpersonal skills.

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
• Generating sign ins for new hires during the onboarding process
• Resolving IT support requests from employees
• Answering employee questions regarding computer systems
• Gathering and analysing data to diagnose problems with computer systems
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Logging all service requests and updating tickets as needed
• Enable faster and smarter business processes and employee productivity
• Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
• Train employees in using software and hardware, and provide technical support when needed

Responsibilities:

• Demonstrate proficient knowledge in cabling installation.
• Independently deploy resources and manage site operations.
• Respond promptly to service calls to resolve faults.
• Ensure timely delivery and completion of service and maintenance tasks.
• Provide basic IT networking assistance and support.

Requirements:

• Possess a valid Class 3 Driving License.
• Hands-on and eager to learn new skills.
• Previous experience in IT networking and cabling installations preferred.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Log customer interactions and create support tickets to track issue resolution.
• Escalate unresolved or complex issues to higher-level support teams when necessary.
• Efficiently research, gather, organize, and share information in a timely manner.
• Prepare documents like correspondence, memos, reports, and other written materials.
• Utilize Microsoft Office Suite (Word, Excel, PowerPoint) to create documents and materials.
• Follow established procedures to track and ensure project completion.
• Coordinate service delivery during the operational phase.
• Support invoice creation and timely processing.
• Maintain accurate and up-to-date files and records in accordance with team standards.
• Assist Business Analysts with data quality issues and reporting.
• Provide administrative support to other departments or CUPPS operations as needed.
• Timely completion of daily paperwork and projects.
• Manage and maintain office supplies and equipment.
• Collate, update, and monitor operational support maintenance renewal contracts.
• Participate and support operations, and undertake other assigned duties.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25005

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Sephora Asia is looking for an IT Business Partner to successfully manage the suite of tech capabilities across two Commercial functions - Asia Merchandising and Loyalty Marketing. We are looking for a highly motivated strategic thinker and an excellent collaborator who can partnership and influence stakeholders across Asia (including Great China and SEA) in transforming the organization with cutting edge technologies in a high paced environment.

The IT Business Partner for the Merchandising and Loyalty Marketing functions plays a critical role in aligning business strategies with technology solutions. This role requires close collaboration with commercial teams to understand their goals, pain points, and strategic priorities.

The IT Business Partner will be responsible for developing business cases together with commercial owners and identifying value realization through KPIs and metrics, tracking adoption rates to ensure solutions deliver measurable business value. The ideal candidate will prioritize business backlogs, ensure timely delivery of impactful solutions, and act as a trusted advisor between the business and technical teams to optimize performance.

The role will be based in Singapore, and ad hoc travel may be required to Shanghai.

Key Responsibilities:

• Establish strong business partnerships with Merchandising and Loyalty Marketing functions to deliver technology solutions that drive measurable business value
• Collaborate cross-functionally to understand business objectives, pain points, and priorities, translating them into clear, actionable requirements for technical solution teams
• Develop business cases and define value realization frameworks (KPIs, metrics) to ensure ROI and successful adoption of technology solutions
• Prioritize product roadmaps based on business objectives and planning budget to ensure backlog items deliver the highest business return in the shortest time
• Facilitate decision-making processes by managing trade-offs and defining acceptance criteria in partnership with technical teams and business stakeholders
• Oversee the governance and tracking of project and product progress, including adoption metrics and change management, ensuring successful delivery and alignment with business goals
• Lead and foster collaboration with internal and external stakeholders, including third-party vendors, to ensure alignment and successful execution of IT initiatives
• Support the development of RFPs and business cases, ensuring alignment with financial goals and business priorities
• Participate in Change Boards and decision-making processes where required when releasing product updates and changes to the business
• Strengthen the IT Business Partner team by contributing to processes, standards, and governance, and mentoring team members to enhance their business acumen and technical understanding

We would love to hear from you if you have ...

• Minimum 8 years of relevant experience in technology or delivery management, with proven experience in managing enterprise-level applications and experience working on enterprise transformation projects is preferred
• Business key stakeholder management: building effective partnerships with internal stakeholders, and ensuring alignment between business and technical teams. Demonstrate ability to deliver measurable business value through the successful implementation of IT initiatives
• Cross-Functional Leadership: Strong capability to lead cross-functional teams without direct line management, ensuring high-quality delivery within tight deadlines
• Industry and Domain Knowledge: Solid understanding of retail or luxury fashion, particularly within Merchandising or Loyalty Marketing domains technologies and familiar with SAP retail solution is ideal
• Vendor management: Strong skills in managing third-party vendors and their teams
• Problem-Solving & Strategic Thinking: Strong problem-solving abilities, attention to detail, and strategic thinking skills, with a focus on delivering outcomes that align with business objectives
• Technological Expertise: Experience working with Atlassian tools such as Jira, Jira Align, and Confluence, with a preference for those familiar with emerging technologies and product development trends

Job Title:

IT Project ManagerAs an IT Project Manager, you are responsible for planning, managing, and implementing projects locally and regionally, including coordinating production releases and rollouts, conducting development, and presenting progress and project results. The incumbent will work closely with the company internal team and customers to ensure that the scope and direction of each project is on track.

Requirements:

• Candidate must possess at least a Polytechnic Diploma or equivalent.
• Required skills: Interpersonal & Communication, Project & Time Management, Customer Oriented, & Presentation skills.
• Initiative, independent, & self-motivated.
• Able to coordinate, negotiate, and manage the requirement changes properly.
• Possess strong problem-solving and negotiation skills.
• Minimum 4 years work experience in the information technology service industry with at least 2 years of substantial project management exposure.
  

IT Project Manager is expected to:

• Project management and implementation locally and regionally.
• Ensure all projects are rolled out within scope, time, and budget, and all deliverables are delivered and signed off.
• Manage change requests from customers and prepare the necessary scope of work.
• Preparation of project documents. E.g. Project Kickoff, user requirements document, etc.
• Represent the Company with professionalism and confidence in all industry interactions.
• Develop strong business relationships with customers such that they turn to the Company for their resource needs.
• Develop new accounts and/or expand existing accounts by focusing on an established geographic territory.
• Build strategic partnerships with key decision-makers in the customer organization.
• Maintain high-level knowledge of Symphony Logistics Suite and key competitors.
• Develop value propositions exploiting Symphony total product and solutions capability.
• Responsible for ensuring customers in ASEAN have solid success and retention with the Company.
• Drive adoption with customer executives to enhance their business performance and retention.
• Provide professional advice to internal Project Managers and customers in the solution process design.
• Work closely with the company internal team and customers to ensure that the scope and direction of each project is on track.
• Any other work that may be assigned from time to time.