Job Description
The Sales Account Manager is responsible for identifying, engaging, and closing new sales opportunities to drive revenue growth for the organization. This role involves prospecting for new clients, managing the sales pipeline, and nurturing client relationships to secure long-term business. The candidate must have a strong understanding of the company’s products and services, as well as industry trends, to effectively position solutions to meet client needs.

He/She needs to adhere to ISO27001 policy and procedure.

Educational Qualification:

• Bachelor's degree in Business Administration, Marketing, IT, or a related field.

Minimum Working Experience:

• At least 3-5 years of experience in sales, account management, or business development in the IT industry.

Skills and Competencies:

1. Sales Expertise:
   • Proven track record of meeting or exceeding sales targets.
   • Experience in prospecting, cold calling, and closing new business deals.
   • Strong negotiation, presentation, and communication skills.
2. Technical Knowledge:
   • Solid understanding of IT solutions, including Cyber Security, Cloud Services, Managed Services, and IT Support Services.
   • Ability to understand and articulate technical concepts and solutions to clients.
   • Awareness of industry trends and emerging technologies.
3. Relationship Management:
   • Skilled in building and maintaining strong client relationships to ensure long-term business growth.
   • Experience in managing the sales pipeline and CRM tools.
4. Compliance and Policy Adherence:
   • Knowledge of and commitment to adhering to ISO27001 policies and procedures.

Personal Attributes:

• Results-driven with a focus on achieving sales goals.
• Proactive and self-motivated, with the ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to think strategically.

Additional Qualifications (Preferred):

• Experience in working with enterprise-level clients.
• Certification in sales or IT-related disciplines is an advantage.
• Familiarity with ISO27001 standards and processes.

POSITION SUMMARY

An IT support individual is in charge of supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical problems.

JOB RESPONSIBILITIES

• Provide support for end user desktops and laptops which include but not limited to internal hardware component replacements.
• Network, Desktop & Server OS support & administration.
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain IT peripherals such as keyboard, printer, projector & others.
• Support recurring tasks such as back up, patch management, IT system monitoring, cyber-security protection from viruses and spam wares attack, etc.
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Planning, developing, and maintaining SQL databases.
• Maintaining the company intranet with basic programming.
• Attend to emergency calls & weekend /off hours support.
• Any other responsibilities & ad hoc assignment as required.

JOB REQUIREMENTS

• NITEC or higher.
• Min 1 year experience in IT field works.
• Knowledge of current Windows & mobile operating systems.
• Good knowledge in IT hardware & administration support for Microsoft Windows.
• Strong analytical & problem-solving skills.
• Candidates who are familiar Microsoft Dynamics NAV/Business Central, Microsoft Windows Server, Microsoft SQL Server, ASP.NET/.NET Core will have an added advantage.

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $3,000
• Performance Bonus
• 14 Days Annual Leave
• Duration: contract ends Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)
• Before onboarding there is a 8-10 weeks lead time for pre employment checks after successful interview

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Responsibilities:

• Must be able to apply effective project management methodologies and ensure appropriate action applies in corrective needs
• Responsible for the development of project plans, activities and schedule
• Strong in tracking project scope, requirements, timelines, milestones and deliverables.
• Responsible for project Profit & Loss
• Must be able to manage cross-functional teams in project deliveries
• Manage contract requirements, terms, change management, identify potential risks and devise contingency plans.
• Provide regular projects communications including status updates to customers, senior management, customers and stakeholders
• Established and maintain comprehensive project documentation
• Design appropriate training programs and workshops for project team
• Experience in managing deployment of IT infrastructure, such as systems & networks and cybersecurity solutions
• Experience in major IT infrastructure & cybersecurity system updates, upgrades, OS hardening and migrations.
• Constantly keep abreast of latest technology changes to maintain deployment and operational efficiency
• Good vendor management skills.
• Participate in tender project management and maintenance costing & quotation
• Competent and proficient understanding in IT Infrastructure Services, Cybersecurity Solutions, Cloud Computing and Systems Integration.

Requirements:

• Highly motivated and self-driven to complete assignment with the limited resources and tight schedule
• Good technical skills in engineering, computer, cybersecurity and IT systems, and preferably in communications technologies as well
• Good knowledge of Systems Engineering, Project Management and Systems Integration
• Good communication and writing skills
• At least 2 years’ experience in project management. Able to handle complex projects, technical challenges and different groups of users and external contractors
• Good to have PMP or CITPM or PRINCE2 certification with strong understanding of techniques and methods
• Strong familiarity with project management software E.g. MS Project
• Strong customer management in collaboration and understanding their requirements
• Strong vendor management in negotiation and collaboration
• Strong in people management
• Work location: Jurong East

• To support Meeting Room Tablet, Projector, Telephone, Cabling and Audio Video (AV) System.
• Record events and problems and resolutions in Client ticketing system.
• Coordinate with Client IT Department to plan and implement software upgrade and OS installation or hardware tech refresh on PCs, laptop, and mobile devices.
• Day to day management of the helpdesk – dealing with cases from inception to competition
• Required to monitor and update Client IT Asset Management System
• Required to attend Client end-users within Client premises.
• Client IT Environment require support is inclusive of: -
  • Install and troubleshoot Windows & No Windows Applications
  • Account Administration
  • End User Support
  • Setup / Troubleshoot Laptop / Desktop / Printing / Meeting Room facilities /Video Conference System
  • Multi-purpose hall Sound System
  • PC inventories & Bi-monthly stock take
  • Skype / MS Team Voice
  • Software Management: Endpoint Central / Intune
  • Microsoft Defender
  • VPN Solution
  • In-house escalation to Level 2/3 Support. Hardware Tech Refresh – Windows 11 Migration, Autopilot implementation

Responsibilities:

• Plan and implement the work based on company policy and ensure on schedule.
• Support and maintain the MS Windows servers, SAN Storages and CISCO network infrastructure of the whole company.
• To review the current IT infrastructure and propose improvement plans.
• To maintain and improve backup of the systems.

Requirements:

• Bachelor’s degree in IT related field or Diploma with at least 4 years of related working experience
• Good knowledge in configuration of networking and IP telephony system.
• Good hands-on knowledge of Microsoft Server system
• Strong analytical and troubleshooting skills
• Candidate with MCSE, CCNA certification is preferred
• Project management knowledge (good to have)
• Experience in manufacturing field will be an added advantage.

To apply, please visit www.gmprecruit.com and search for Job Reference: L8VYXXY3

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Remuneration:

• Base Salary: $6,000 - $8,000, Sales is on 60:40 pay mixed
• Transport allowance of $850 per month (provided if have own vehicle for travelling)

Responsibilities:

• Cultivate, maintain, and grow relationships with new and existing accounts to increase business opportunities and ensure excellent client relations.
• Prepare customer proposals, respond to tenders and RFQs in collaboration with Service Delivery and Project Managers.
• Develop presales materials, including brochures, presentations, and maintain proposal records while tracking project deliveries.
• Support the sales team with forecasting and pipeline management.
• Understand project execution and delivery processes; gather client requirements, perform analysis, and prepare functional and service specification documents.
• Drive sales to meet revenue targets by identifying new market opportunities and acquiring new customer accounts.
• Deliver tailored sales presentations that address client needs and drive growth.
• Conduct prospecting, cold calling, customer qualification, presentations, proposal preparation, and objection handling to close sales.
• Maintain strong customer relationships post-sales and submit timely sales reports to management.
• Perform any additional duties as required or assigned.

Requirements:

• Bachelor’s Degree in Business Administration, Marketing, or a related discipline.
• Minimum 6 years of experience in the IT industry, including at least 4 years in services-related sales.
• Proven experience in services sales, including participation in tender and bidding processes.
• Strong skills in account management, relationship building, and maintaining client accounts.
• Ability to work collaboratively with team members across functions.

What We Offer:

• A dynamic environment with opportunities to make a significant impact on the business.
• Collaborative and supportive team culture.
• Competitive salary and performance-based incentives.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Position Summary:

Provide vital administrative and operational support to ensure the effective execution of IT-related projects, with a focus on investigative analysis. This role is ideal for individuals who are passionate about technology, have strong organizational and communication skills, and are eager to grow in the fields of IT and project management.

Responsibilities:

Assist in the following Project Coordination activities

• Cordinate project activities, ensuring timelines and objectives are met.
• Develop and review investigative case project plans in collaboration with the supervisor.
• Conduct open-source research through both open and subscribed databases, as well as social media platforms, to gather relevant and actionable data for investigative analysis.
• Extract key information and insights from investigative reports and intelligence products, transforming findings into actionable reports.
• Review all submitted analysis and investigative reports for accuracy, completeness, and professional quality.
• Ensure all project activities comply with client contract requirements and necessary measurements.
• Organize and coordinate project meetings, prepare agendas, and take detailed minutes.
• Perform other duties as assigned to support project success.

Job requirement:

• A Polytechnic Diploma in Information Technology, Computer Science, or a related field.
• Basic knowledge of IT systems, hardware, and software troubleshooting.
• Familiarity with operating systems (Windows, Linux, macOS) and network basics.
• Strong analytical and investigative skills to identify, assess, and resolve issues.
• Ability to collect and analyse data, identifying trends and patterns.
• Attention to detail and methodical approach to problem-solving.
• Good communication skills to report findings and collaborate with teams.
• Basic knowledge of security protocols and practices is an advantage.
• Self-motivated and able to work independently with minimal supervision.

[Job ID: 828193]

Responsibilities :

• Primarily responsible for solving technical business solution needs of partner and/or end user by providing presales support in the following areas:
  o Presentation
  o Demo
  o POC
  o Proposal writing
  o Compliance table
  o Statement of Work (SOW)
  o Training/Product Enablement
• Develop working proficiency and obtain certifications on assigned products and technologies through self-directed and formal training
• Responsible for conducting hands-on POC independently
• Independently present vendor’s solution to partners and end-users
• Provide updates and trainings to partners and end-users when required
• Collaborate, work closely and support product managers and channel account managers, in bringing opportunities to closure
• Provide timely and accurate reporting
• Any other ad-hoc duties as assigned

Requirements:

• 2 years of hands-on experience in IT network and Cybersecurity domain
• Strong knowledge of security and networking infrastructure environment
• Process good analytical, communication, interpersonal and personal skill
• Good attitude with willingness to learn
• Demonstrate high level of independence

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

The IT Project Admin will provide high-level, confidential administrative support to the Client. This role involves clerical, administrative, and project-based duties, including scheduling meetings, handling information requests, preparing reports and correspondence, and liaising with clients.

Job Scope:

• Consolidate and accurately report on various financial tasks.
• Process service requests, invoicing, goods receipts (GR), and claims.
• Assist the financial management team with financial reporting and budget planning.
• Compile financial data for monthly revenue reporting to ensure accuracy and timeliness.
• Maintain monthly Operations & Support (O&S) progress reports.
• Take and write minutes for meetings.
• Follow up on action items.
• Process personal clearance and ensure it is up to date.
• Handle ad hoc requests, such as submitting job tickets.
• Coordinate with contractors and the Maintenance Agency for preventive maintenance.
• Track purchase order due dates, ensure timely payments, and perform goods receipts.
• Arrange monthly O&S meetings and track follow-up actions with contractors.
• Communicate issues and improvements to relevant business partners, seeking opportunities and alignments that will benefit other communities.

Technical & Soft Skills:

• Proficiency in Microsoft Office, Excel, and desktop productivity tools.
• Strong customer service skills.
• Resourceful, independent, responsive, and proactive.
• Excellent written and verbal communication skills, with the ability to effectively communicate at all levels.
• Ability to build and maintain positive working relationships across projects, control teams, and customers.
• Experience working under minimal supervision with a strong commitment to team participation.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Our Client, a Prestigious leading organisation is seeking to recruit for an IT Support Analyst / Senior IT Support Analyst for their IT Services department.

Location: Central Singapore (Near Raffles Place MRT)

Responsibilities:

• Provide first and second level of IT support for end users
• Manage service request and incident management processes to meet with the IT service quality SLAs
• Ensure standard ITIL based service delivery processes are implemented for IT services to be fit for use and fit for business
• Identify cost optimisation with service improvement opportunities
• Support and manage end user devices such as desktops, laptops, smart phones and printers
• Perform other duties and responsibilities as assigned

Requirements:

• Degree/Diploma in Information Technology or its equivalent field of studies
• Possess 5 to 7 years of relevant working experience
• Must be able to work well independently
• Good communication and written skills
• ITIL certification level 2 would be of an added advantage
• Good knowledge of Microsoft Window 10/11 and office suite
• Exposure to online collaboration tools such as MS Team, Cisco Jabber, WebEx, Zoom, Skype, etc would be a plus factor

Responsibilities

• Supervise and lead a team of IT staff.
• Oversee IT cost and service performance.
• Responsible for technical and administration activities for clients IT infrastructure which will include deployment, configuring, maintenance, upgrading and migration of business-critical infrastructure such as servers, workstations, and system/network equipment.
• Responsible for IT hardware, software, and maintenance procurement
• Review and submit IT budgets (operational and development) for approval.

Requirements

• Diploma/Degree in Computer Science / Computer Engineering / IT Networking or any other related field of studies.
• At least five (5) years of experience is required.
• Effectively administrate Windows Active Directory, Symantec Endpoint Protection, Veeam Backup, Cisco L2 Switches and Palo Alto, Firewall.
• Good technical skills in LAN/WAN, configuration and troubleshooting PC and server hardware knowledge.
• Professional certifications i.e., Microsoft Certified Systems Administrator (MCSA) will be advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R1770654

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Responsible for Hardware and software installation, upgrade, and maintenance (i.e., system backup, apply latest system patches, software upgrades, and hardware troubleshooting).
• Install, configure, test and troubleshoot networks, servers and other infrastructure.
• Where applicable, provide second level support for VMware, Windows servers, Active Directory, and other IT infrastructure.
• Monitor availability of services ensuring it meets the agreed service levels and performance indicators.
• Excellence in communication skills as a liaison with vendors and other IT personnel to resolve issues.

Requirements

• Degree or Diploma in Electronic Engineering / Computer science
• Minimum of 1 years working experience
• Hands-on knowledge of System and Network
• Hands-on experience with Windows environment and experience in troubleshooting, configuring servers and email support will be advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R1770654

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Install, configure, and upgrade computer hardware and software
• Troubleshoot and resolve a wide range of IT issues, including network connectivity, printer problems, and software malfunctions
• Audio and Video equipment Support including Health Checks
• Implement effective troubleshooting strategies to resolve issues promptly and efficiently
• Support for network issues including setup, installation and supporting the configuration as needed, testing circuits, connectivity, and validation of network equipment.
• Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support

Requirements

• Degree in Computer Science or related field
• Minimum 3 years of hands-on experience providing IT support in deskside, remote desktop, or field environments
• Skilled in efficient Windows OS imaging processes
• Proficiency in troubleshooting network connectivity issues
• Knowledge of networking protocols, such as TCP/IP, DNS, DHCP, and routing protocols
• Prior experience in Telcom industry as Field Services Technician will be added advantage

about the company
Our client is a global leader in networking, IT, and cybersecurity solutions, offering innovative products and services that empower businesses and individuals to connect, communicate, and thrive in a digital world. Known for driving technological advancements, the company provides cutting-edge solutions in areas such as networking infrastructure, cloud computing, collaboration tools, and security, making it a trusted partner for organizations worldwide.

about the job
As the liaison between the customer and technical support teams, you will oversee all aspects of the service process, driving improvements and ensuring high standards at every stage. This role offers significant exposure to both internal teams and external customers, providing an opportunity to make a meaningful impact.

The ideal candidate possesses excellent project management and communication skills, demonstrating the ability to diplomatically influence, effectively manage relationships, and navigate challenging situations under pressure.

• Serve as the single point of contact for operational issues, coordinating technical challenges and customer requirements.
• Build and maintain relationships with internal customer management teams.
• Represent customer needs to post-sales support teams and relevant organizations.
• Oversee case management to ensure timely resolution (bi-weekly), following up on action items and providing customers with updates on escalated or priority issues.
• Conduct and coordinate weekly conference calls to share status reports and present quarterly updates with an analysis of customer support needs.
• Educate customers on organizational processes and procedures.
• Deliver regular status reports to management.
• Travel for quarterly customer site visits to review operational activities, customer satisfaction, and provide a gap analysis.
• Manage customer-facing projects and internal complex service improvement initiatives.

skills and experience required

• Possess a BS/BA degree or equivalent, with 3-5 years of experience in customer support, project management, or related business roles.
• Exhibit strong communication, influencing, and presentation skills.
• Demonstrate the ability to engage cross-functional resources to address and resolve customer issues.
• Have a solid understanding of software tools used for reporting and research purposes.
• Capable of utilizing tools to conduct customer satisfaction and gap analyses, and offering actionable recommendations.
• Proficiency in technical/networking knowledge such as CCNA or equivalent.
• Familiar with products, solutions, and project management concepts.
• ITIL certification preferred.

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

Job Description:

The candidate manages systems and infrastructure and help desk function. He/She focuses on strategic and policy development aspects that will have medium term consequences on the operation of the function and impact elements of organisation performance. He is responsible for overseeing the incident resolution and business continuity plans along with IT administration. He focuses on setting goals and priorities, allocates accountability among staff, manages the career development of others, liaises with professional staff and other managers, advises the business on technology related issues and engages in medium-term planning.

He is familiar with enterprise architecture frameworks, infrastructure and systems, and application monitoring tools.

The Candidate possesses an end-to-end understanding of an organisation's system environment and its critical elements that need to be actively managed to ensure service levels are met. He is driven leader, able to align the team behind strategic business priorities and to motivate key stakeholders to strive for continuous improvement at all levels.

The Candidate is responsible for providing pre-sales technical expertise to the sales team and clients during the sales process. He/She delivers presentations and technical demonstrations of the organisation's products to prospective clients. He translates the client's business requirements into technical specifications and requirements, and provides technical inputs for proposals, tenders, bids and any relevant documents. He uses prescribed guidelines or policies to analyse and solve problems.

He works in a fast-paced and dynamic environment, and travels frequently to clients' premises for technical sales pitches and meetings. He is familiar with client relationship management and sales tools. He possesses deep product and technical knowledge, and is knowledgeable of the trends, developments and challenges of the industry domain.

The Candidate displays effective listening skills and is inquisitive in nature. He possesses deep technical and domain knowledge, pays attention to detail, and has strong analytical and problem-solving capabilities. He has a service-oriented personality and is a team player who works towards developing solutions collaboratively.

He/She needs to adhere to ISO27001 policy and procedure.

Job Requirements:

Working Experience Required

• 8-10 years of relevant experience in IT systems and database administration, help desk operations, and incident resolution management.
• At least 3-5 years of experience in a leadership role focusing on strategic planning, team alignment, and driving business priorities.
• Proven experience in pre-sales technical support, including delivering presentations, conducting technical demonstrations, and translating business requirements into technical solutions.

Qualifications and Skills

1. Technical Expertise

• Proficient in enterprise architecture frameworks, database administration, and system monitoring tools.
• Familiarity with ISO27001 standards, policies, and procedures.
• Extensive knowledge of the latest industry trends, developments, and challenges in the IT domain.
• Strong understanding of IT business continuity planning and incident resolution processes.

2. Leadership and Strategy

· Demonstrated ability to set strategic goals, allocate responsibilities, and manage the career development of team members.

· Proven capability in liaising with professional staff and stakeholders to drive organizational objectives and service improvements.

· Adept at aligning team efforts with medium-term business strategies and fostering a culture of continuous improvement.

3. Pre-Sales and Client Engagement

· Skilled in providing technical expertise during the sales process and creating technical inputs for proposals, bids, and tenders.

· Experienced in client relationship management and utilizing CRM tools.

· Strong presentation and communication skills, with the ability to engage effectively with clients and stakeholders at all levels.

4. Analytical and Problem-Solving Skills

· Strong analytical skills to diagnose, analyze, and resolve technical issues promptly.

· Detail-oriented and inquisitive, with a service-oriented mindset and team-player attitude.

Other Requirements

· Willingness to work in a dynamic, fast-paced environment.

· Availability to travel frequently to clients’ premises for technical sales pitches and meetings.

· Ability to adhere to strict compliance standards, including ISO27001 policies.

Please click below link for application:

https://sg.quickhr.co/view_job.php?jd=NnF1aWNrX2hyX3JlY3J1aXRtZW50&cd=NDAyMnF1aWNrX2hyX3JlY3J1aXRtZW50

Job Summary:

The IT Project Coordinator is responsible for supporting the planning, execution, and delivery of technology projects. This role involves working closely with stakeholders to understand their requirements, communicating these to the development team, and ensuring projects are completed on time and within scope.

Job description:

· Stakeholder Management: Understand and gather project requirements from stakeholders. Act as the primary liaison between technical teams and non-technical stakeholders.

· Communication: Clearly and promptly communicate project expectations, milestones, and progress to team members and stakeholders.

· Project Tracking: Oversee and monitor the progress of projects using project management tools to ensure timely delivery. Maintain detailed project documentation, including logs for all project tasks.

· Priority Management: Assess project priorities and constraints to allocate resources and timelines effectively.

· Task Delegation: Delegate tasks and responsibilities to appropriate developers based on their skills and project needs.

· Testing and Deployment: Coordinate with QA teams to ensure projects meet the required standards before deployment. Oversee the testing phases of the project lifecycle.

· Documentation: Keep comprehensive project documentation including stakeholder requirements, project progress reports, and final deployment deliverables.

· Design Tools Familiarity: Utilize flowchart diagrams and wireframes to plan and present project specifications clearly.

Working schedule & Salary package

• 5 days working per week Monday – Friday (9.00am – 6.30pm), 2 day off.
• $2,800 - $3,800 SGD (Depends on experiences)

What we offer

• Annual salary increment & Bonuses!
• Medical / TCM / Optical / Dental claims!
• Career progression

Requirements:

· Educational Background: Bachelor’s degree in Computer Science, Information Technology, Project Management, or a related field.

· Experience: 2+ years of experience in project coordination or management within an IT environment.

· Technical Skills: Proficiency with project management software (e.g. JIRA, GitHub). Understanding of software development and web technologies. Skilled in using tools for creating flowcharts and wireframes.

· Soft Skills: Excellent communication and interpersonal skills, strong analytical and problem-solving abilities, and a proactive approach to resolving issues and risks.

· Certifications: Certification in Project Management is preferred.

Additional Skills:

· Ability to work in a fast-paced, deadline-driven environment.

· Strong organizational skills with the ability to manage multiple priorities simultaneously.

· Keen attention to detail and commitment to excellence.

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

• Responsible for driving the successful delivery of project or enhancement to meet the end users' business objectives.
• Ensures the project is well planned, on-track, resolves issues immediately and mitigates any potential risks early to avoid project failure.
• Collaboration and co-ordinates with business users, internal and external teams to ensure project is successfully completed within budget & scope, on time and with quality. He/She works under supervision, and provides regular progress update to key stakeholders and management, and escalate issues for resolution in a timely manner.
• Participates in annual workplanning and assists in estimation of budget for new demands.
• Possess competent project management skills to develop and manage project plans, timelines, scope, budgets, resources, deliverables, and perform issue management and risk management, in a structured and methodological approach.

Requirement

• Degree in Computer Science, Computer Engineering or equivalent.
• Successful track record in project management, user and vendor management and as a project lead for small to mid-scale projects.
• Team player with strong organization and people handling skills.

Please click "Apply Now" should you be interested to proceed with the job application.

Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted.

EA Licence No: 11C5502
EAP Registration No: R1876670

Responsibilities:

• Perform In-vehicle Unit (IU) and On-Board Unit (OBU) inspection, troubleshoot wiring problems and to install IU and OBU unit.
• Conduct daily checks, maintenance and housekeeping of inspection lanes and its surroundings.
• Perform work related tasks as determined by Management
• Any other duties as assigned by superior from time to time

Requirements:

• At least NTC 3 / NTC 2 / NITEC or Diploma in Automotive or similar engineering field.
• Those with Automotive Technology and Electrical Engineering preferred.
• Candidates with experience in vehicle repair / maintenance, accessories fittings etc. can also apply.
• Have at least a valid Class 3 Driving Licence will be added advantage
• Positive attitude and willing to learn
• Great passions for motor vehicles (opportunities to handle luxury and super cars)

A Training Specialist at CHAGEE is responsible for designing and implementing training materials to ensure that all locations maintain operational excellence. They also work to standardize operations by organizing and conducting training sessions at store locations.

Other responsibilities include:

• Monitoring Program Effectiveness and Making Adjustments as Needed
• Managing the Training Centre Operations
• Updating and maintaining training materials for store teams
• Working closely with the Southeast Asia (SEA) team to adopt best practices and maintain brand consistency
• Training Program Design & Facilitating Training Session
• Creating E- Learning Content and Managing Training Resources (E-learning)
• Budgeting (Training Expenses)
• Employee Development and Career Pathing (Mentorship Program)
• Tracking and Reporting (Offline Training & E-learning)
• Compliance and Certification (Certification Tracking)
• Conduct WSQ courses
• New hire on boarding & Orientation
• Training Needs Assessment
• Coordinate outlet training and managing outlet trainers

The successful candidate will demonstrate the following:

• ACTA certified, passion for people development with a flair for training
• You are a learning advocate with an appreciation towards F&B and is experienced in delivering training in corporate or non-corporate environment
• Able to deliver training in English and/or Mandarin to accommodate non-English-speaking colleagues.

If you are looking to develop your career with one of the leading global tea beverage brand; send in your application now!

Responsibilities

• Responsible for the inbound receiving, physical put away and System receiving.

• Perform cycle count, Outbound orders picking, packing and releasing.

• Coordinate inventory transfers within the warehouse.

• Perform online courier bookings. Liaise with forwarders using email communication for bookings.

• Overall warehouse housekeeping and adhoc tasks as assigned by Supervisor

• Handle any other ad-hoc / administrative duties

Requirements:

• Experience in logistics, warehousing

• Preferably with a forklift license.

• Basic reading and writing skills and basic computer skills.

Working hours: Mon to Fri, 8:30am to 6pm

At least 3-5 years of Chef development experience

Knowledge regarding other scripting tools like python, shell scripting

Must have worked on automation infrastructure related tasks like hardening and compliance for database, OS etc.

Good knowledge on DevOps

Good communication and should be ok to work in shifts including night shifts if required

Should be able to lead a team