Responsibilities:

• Responsible for orders and revenue growth of service contract in Singapore.
• Responsible for account and channel management, identification of new targeted accounts, and improvement of overall market share and profitability.
• Account planning and data analysis so as to recover lost orders and contribute to growth in both service contract and consumables revenue.
• Act as the primary sales and account management professional and maintain close relationship with customers and dealers.
• Develop and maintain accounts/prospect records.
• Source, analyze and report competitors’ information and product strategy.
• Follow up and track accounts receivables.
• Ability to transfer product knowledge to other sales & service colleagues
• Billable PM service, service consumables and core service relocation services quotations

Requirements:

• Degree/Diploma holders in chemistry/ Chemical Engineering/Life Science or equivalent discipline
• At least 3-5 years of service sales experience in related industry

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

• Oversee the installation, configuration, and upkeep of computer hardware, networks, and systems.
• Provide technical assistance and resolve issues related to hardware, software, network connectivity, and printers for end-users.
• Collaborate with users and IT vendors to deliver IT services and solutions effectively.
• Manage and implement data protection protocols and cybersecurity measures, ensuring robust security configurations and regular maintenance.
• Assist in the acquisition, procurement, and documentation of IT assets.
• Offer support for IT infrastructure, including system setup, software upgrades, and the installation of system patches.
• Configure and manage Microsoft 365 services like Exchange, SharePoint, and OneDrive, including user setup, licensing, and essential functions.
• Apply and maintain Microsoft 365 security policies and tools, such as Entra ID, Intune, Purview, Cloud Defender, and Multi-Factor Authentication (MFA).
• Hands-on experience managing Microsoft Windows environments, providing troubleshooting and email support.
• Perform other tasks as delegated by management.

Job Requirements:

• Min Diploma in Computer Science or relevant Degree qualification in a related discipline
• Strong working experience with Microsoft 365 administration
• 4 years of relevant working experience

Check out Aber Care Website for more details.

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

• Understand contractual terms and obligations to fulfill shipment requirements for dry bulk
  commodities.
• Upon confirmation of trade, examine contracts of sales and purchase to confirm timing,
  commodity brand, terms of payment.
• Liaise with counterparts on vessel nomination, load and discharge port agent details, stowage
  plan etc.
• Prepare LC draft and liaise with banks for LC issuance.
• Liaise with customers on LC opening, verifying bank creditability, resolve discrepancies and have
  customers issued LC on timely basis.
• Verify LC and other information to ensure compliance with agreement.
• Prepare and ensure shipping documents to comply with LC requirements. Liaise with bank directly for LC negotiation.
• Update buyers and sellers on vessel movement.
• Check and/or prepare invoices and relevant documents from supplier / to Buyer to ensure
  compliance with terms of agreement.
• Prepare letter of indemnity (if required).
• Prepare lay time calculations (demurrage, dispatch), for buyer calculate discharging lay time, for
  seller; resolve issues as required.
• Monitor cashflow for both receivables and payables.
• Ensure all month end transactions are complete within stipulated timeline.
• Updates system to ensure cash flow is sufficient to process payment.
• Monitor shipment status using an Excel tool.
• Upon loading of shipment, record quality, quantity, bill of lading and all shipping documents;
  checking against buyer’s LC or shipping instructions.
• Monitor demurrage and/or dispatch receivables or payables.

Requirements

• Minimum Diploma in business.
• At least 5 years of experience in a dry-bulk commodities position, preferably metals.
• Strong Knowledge of Letter of credit & UCP600.
• Familiarity with shipping (bulk) and usage of laycan and demurrage, particularly on FOB-CFR
  shipments.
• Proficient understanding of contractual commercial terms and its risks & obligations.
• Proficiency in SAP system (financial module) & Commodities Trading Systems.

Title: FXMM SPECIALIST (12 mth contract)

My client, a top tier Private bank is looking for a FXMM specialist.

· Monthly salary: SGD 3.8 to 5K (depending on the experience of the candidate)

· Work location: Changi, ONE@Changi City

GENERAL DESCRIPTION

· Back office operations for IRS, FX/FX Options, FX Structures and Money Markets transactions booked and supported out of the Hong Kong and Singapore Booking Centres.

· Conducting daily activities professionally and accurately and ensuring all guidelines/policies are followed to mitigate any errors or losses to maintain operational excellence.

KEY FEATURES OF THE POSITION

Client Management (internal & external)

· Close collaboration with internal partners, external providers and relevant departments on system and workflow improvements.

· Providing prompt, accurate and quality service to internal clients.

Business Management

· Matching of trade confirmations via SWIFT for FX/FXO and MM transactions

· Reconciliation of long form confirmations for FX Structures and IRS

· Authorisation of Interbank MM Deals.

· Processing of IRS trades, pre-termination and reversals of loans and deposits.

· Handling exception queue for FX trades.

· Investigation and resolution of trade discrepancies and cash breaks assigned.

· Participation in process reviews and implement workflow improvements and UAT testing when required.

SKILLS REQUIREMENTS OF THE POSITION

Professional and Technical

· Diploma holder or higher

· Minimum 1 year of FXMM-related banking working experience

· Knowledge on SWIFT messages (MT2,3 and 6 series) is an advantage

Responsibilities

• Creating a recruitment plan and working closely with hiring managers to support recruitment needs
• In charge of onboarding plans and training new employees on existing HR policies and internal processes
• Maintaining HR records, payroll documentation and other relevant administrative matters
• Performance management of all employees
• Providing mentorship and support to junior members within the team
• Compliance and Policy Development - update organisation policies and keep abreast of latest labour and employment regulations

Requirements

• Bachelor's Degree in related discipline
• 3 to 5 years of HR Generalist experience within Banking industry
• Strong communication skills
• Past track record in managing and coordinating with multiple vendors
• Adept in all areas of HR scope: recruitment, employee relations, policy development, HR administration and operations, performance management and benefits administration

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Are you ready to lead transformative IT projects that directly benefit the public? Join us as a Senior Project Manager (IT Infrastructure) and play a pivotal role in driving critical infrastructure migrations that enhance public service delivery and resilience. This is your chance to leave a meaningful impact while advancing your career in an environment that values innovation and collaboration.

Why This Role Matters

As a Senior Project Manager, you’ll spearhead the migration of the Data Centre (GDC), ensuring seamless transitions that modernize infrastructure and improve operational efficiency. This role combines technical expertise, strategic planning, and stakeholder management to deliver outcomes that strengthen public sector capabilities.

What You’ll Do

1. Drive High-Impact IT Infrastructure Projects

• Lead end-to-end management of the GDC migration project, including data centre setup and tracking application migrations.
• Develop comprehensive project plans, manage timelines, and ensure budgets align with objectives.
• Identify, mitigate, and manage risks throughout the project lifecycle.

2. Ensure Operational Excellence

• Oversee procurement processes and maintain up-to-date RAID (Risks, Assumptions, Issues, Dependencies) logs.
• Escalate critical matters promptly to ensure swift resolutions and smooth progress.

3. Facilitate Stakeholder Collaboration

• Lead Project Steering Committee (PSC) meetings, providing clear and timely updates on status, risks, and decisions.
• Collaborate effectively with external partners (e.g., GovTech, CSA, vendors) and internal teams to ensure compliance with governance processes.

4. Build Resilient IT Infrastructure

• Drive disaster recovery and business continuity planning, ensuring systems remain robust and secure.
• Implement value stream mapping and process improvement techniques to optimize project outcomes.

What We’re Looking For

Qualifications:

• Experience: Minimum 10 years in project management, specializing in large-scale IT projects, particularly data centre and cloud setup and migration.
• Expertise: Strong knowledge of IT infrastructure, including compute, network, storage, and cybersecurity.
• Certifications: Project management credentials (e.g., PMP, PRINCE2) and familiarity with Agile methodologies.
• Resilience Planning: Experience in disaster recovery and business continuity strategies.
• Process Improvement: Knowledge of value stream mapping and process optimization.

Key Skills:

• Exceptional stakeholder management and communication abilities.
• Proven ability to manage complex projects with multiple dependencies and tight deadlines.
• Analytical mindset with a focus on identifying and solving challenges proactively.

Why Join Us?

• Purposeful Impact: Your work will directly contribute to improving public services, creating a more efficient and resilient infrastructure for citizens.
• Leadership Opportunity: Be at the forefront of large-scale IT transformations that shape the future of government operations.
• Collaborative Environment: Work with top-tier partners and teams, fostering innovation and knowledge-sharing.
• Career Growth: Gain invaluable experience managing complex projects in a high-impact, dynamic environment.

Great opportunity at Japanese shipping company as Vessel IT role!

Welcome for Fresh Graduate!

Job description ;

- To liaise with the different ICT Internal and external providers/vendors for the technical management support

- Proactively attending to resolve vessel's IT operational issues, as well as contributing and sharing your technical expertise on broader vessel IT projects

- Ensuring that vessel IT equipment and services and satelite communications are stable and available in accordance with business continuity.

- Providing excellent IT support and quality of service to all vessels.

- With the guidance of the Fleet IT manager, overseeing the completion of through assesments of in-scope systems, applications, and processes to establish cybersecurity risks and control gaps

- Proactive and open communication with the Fleet IT manager in the implementation of updated cybersecurity methods and policies

- Installing, testing, Mmaintainning and provideing support for all on-board hardware and applications

- Building and maintainning the databases for the fleet, ensuring that all relevant documentation and system logs are updated and remain current in content

Requirement ;

- Degree holder, Computer Science/Engineering, Electrical or Electronics and Communication Engineering Degree or equivalent

- Experience and successful track record in vessel IT support and infrastructure, delivery , within a global shipping company.

dealing with a broad set of activities within a fast-paced environment, whilst managing pressure well.

- Advance Networking skills and working knowledge with firewall and managed switch configuration.

- Experience in Windows Server Administration, VMARE and Virtualization implementation.

- Practical experience and working knowledge of vessel IT application management, database management, cybersecurity practices, incident management, and (VSAT, L-Band, LEO) satelite communication equipment.

- Logical thinker with a strong analytical background and good attention to detail while having strong focus on delivering quality and meeting deadlines.

- Excellent problem-solving skill together with the ability to support decisions with sound reasoning and judgment.

- Clear, Precise, and confident in verbal and written communication to support credibility and position of expertise flexibility to work prolonged hours and travel as necessary.

• Desktop Support through remote access
• Coordination with clients and customer regarding their problems
• Installation, support and troubleshooting of software, hardware, and peripheral device
• Monitoring. Troubleshoot. Windows Laptop/Printer
• Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops.
• Any other ad-hoc duties assigned / required

Company’s Profile

As an international technology and engineering company, they specialise in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with thousands of engineers globally supporting projects. They have an international presence worldwide and are looking out for a skilled hands-on Cybersecurity Specialist to join their team and contribute to their ongoing success.

Location: Ang Mo Kio

Working hours: Monday to Friday, Standard Office Hours

Responsibilities:

• Develop and build cloud security architectures and solutions
• Monitor, research, and analyze security risks to mitigate threats and security attacks
• Implement solution design for product to help reduce attacks on cloud service data storage, create preventative features, and implement corrective controls when breaches occur
• Regular security and risk assessment for system solutions
• Perform audit trial for security related implementation
• Provide consultancy advice on software and hardware for security vulnerabilities and risks
• Plan Vulnerability Assessment and Penetration Testing (VAPT), execution, result analysis and provide fix recommendation.
• Provide guidelines like coding, key management, hardening, patch management, backup management, incident management, etc.
• Familiar to IM8 requirements and CIS, NIST security benchmark.
• Familiar to cyber security tools to perform preliminary scan.
• Familiar to public cloud infrastructure such as Azure, AWS, GCP and Huawei.

Requirements:

• Min. Degree in Cybersecurity, IT Management or related fields
• Min. 3-4 years’ experience in hands-on execution and carrying out VAPT
• Advanced understanding of cloud, networking, data traffic flow, system administration, cloud architecture, OSI model, anti-malware, anti-virus, defense-in-depth and common security elements.
• Ability to seek out vulnerabilities in IT infrastructures

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Care Corner Learning and Special Needs Support is looking to expand our focus from just educational therapy to providing wholistic support for children with learning and special needs. We are seeking a Specialist with a passion to support children with learning and special needs. This individual would ideally have experience teaching children individually or in small group sizes, open to working from different locations and keen to teach children in our own Intervention Programme.

Roles & Responsibilities:

• Plan and teach English and Math to children (age 5 to 12) with learning difficulties/disabilities.
• Plan and conduct individual and group intervention programmes/activites for children with special needs.
• Assess the developmental needs of children, doing up each child's Individual Educational Programme (IEP) and Progress Report (PR) to address the needs of the children in the assigned classes.
• Engage parents in executing intervention and development strategies for the children.

Requirements:

• Minimum Diploma in Early Childhood/ Pre-School Teaching/ Early Years/ Special Education, Learning DisordersManagement or any other related fields.
• Advanced Diploma in Early Childhood Intervention (Special Needs) will be preferred.
• Experience in specialised intervention methods with children will be an added advantage (e.g. OG, Jolly Phonics, visual processing training, rhythmic movement training).
• Good communication and interpersonal skills.
• Entry level candidates and candidates without the relevant experience are welcome to apply if you have a passion to work with children with special needs.

Location: Primarily Woodlands. Required to work from different centres, eg. Tampines, Toa Payoh.

There are two levels - Specialist and Senior Specialist, relevant experience will be aligned to right role level.

• Minimum Diploma in Early Childhood/ Pre-School Teaching/ Early Years/ Special Education, Learning Disorders Management or any other related fields
• Advanced Diploma in Early Childhood Intervention (Special Needs) will be preferred
• Experience having taught subjects such as English and Maths to Primary level students will be preferred or teaching Phonics to younger children maybe considered with Allied education background to cater to the classroom requirement

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

StarVision is a home grown multi-national software Company with an established track record with MNCs as well as government agencies. We provide opportunities to aspiring individuals to explore and deploy his/her great ideas to an exciting and dynamic end user environment.

We are looking for individuals with strong entrepreneurial flair to join our collaborative team in exploring the new challenging environment in our digital landscape.

At Starvision, we focus on mainstream mobile e-business solutions based on forefront technologies, workflow engine and web-based applications for the various industries. Competent, committed and innovative professionals with excellent drive and communication skills are welcome to be part of our team to grow together with us.

Job Description

· Manage Payroll and HR Management Applications for Customers

· Provide good Services and Timely response to Customers’ Enquiries on Payroll and HR matters.

· Provide Feedback and Support to Product Development Teams in their efforts of continuous Enhancement of the Company’s Application Products.

· Assist in Tender Preparation, Product Development, Implementation, Testing, and Support of software applications.

· Meet performance (SMART) goals and objectives set by upper management

· Report on the progress of goals and objectives

· Monitor performance progress with management

Qualifications & Experience

· Degree, Diploma or equivalent in HR, Finance or Information technology majoring in HR or Finance

· Ability to respond rapidly and professionally to problems originating from customers

· Possess strong analytical and problem solving skills with excellent communication skills

· Ability to work independently with minimum supervision

· Knowledge in Financial Accounting and HR administration an added advantage

Career Progression

· Comprehensive on the Job Training on the company’s services will be provided to successful candidate with or without relevant Job experience.

· Mentorship by leadership team with MNC background and several years of international experience.

· Wide exposure to various business systems providing good opportunity for Career progression and advancement.

· Attractive Incentives scheme to reward high achievers.

· Good work-life balance working hours.

· Medical Package and benefits of industry standard.

We are looking for a thoughtful, detail-oriented team member to join our global Trust and Safety Legal Support Team. In this role, you will address legal requests seeking customer information and perform account reviews to assist in combating abuse in line with Cloudflare’s Terms of Service. This is a position where you will also gain familiarity with the inner workings of Cloudflare's technology and policies.

Responsibilities:

• Be part of a world class globally-distributed team.
• Help administer efficient and compliant handling of legal requests, including but not limited to requests for information in response to third-party civil matters as well as in legal process served from law enforcement and government officials.
• Be responsible for performing operations seamlessly and timely Service-Level Agreement (SLA) delivery along with maintaining a high level of quality and accuracy.
• Partner with cross functional teams including Public Policy, Legal, and Product Engineering teams to ensure our policies and processes are carried out in a scalable fashion.
• Deal with sensitive content and emotionally charged escalations with tact and a calm demeanor.
• Participate in a rotating weekend coverage duty.

Requirements:

• Japanese fluency (JLPT N2 and above, or native-level fluency) to deal with stakeholders in Japan
• 5+ years of legal support experience processing requests for user information, legal documents, or other relevant background experience in Legal or Trust & Safety.
• Demonstrate working knowledge of DNS and how the Internet works.
• Experience managing sensitive content and emotionally charged escalations with tact and a calm demeanor.
• Strong written and verbal communication skills, attention to detail and ability to manage multiple projects and tasks to completion.
• Comfortable navigating ambiguous matters.
• A great attitude and team player.

Bonus Points:

• Experience with the global legal considerations related to legal requests seeking customer information.
• You’ve interacted with law enforcement officials and agencies.
• Hands-on experience with Cloudflare’s products and services.

Salary: S$15 - S$20 per hour

Working Hours: Flexible part-time schedule

Key Responsibilities:

• Manage accounts receivable, including invoicing, payment tracking, and reconciliation.
• Follow up on overdue payments through polite and professional communication with clients.
• Maintain accurate and up-to-date records of transactions.
• Assist in preparing accounts receivable reports and analysis.
• Collaborate with the finance team to resolve billing discrepancies.
• Perform other ad-hoc finance-related tasks as assigned.

Requirements:

• Diploma in Accounting, Finance, or a related field (or currently pursuing studies in these areas).
• Previous experience in accounts receivable or general accounting is an advantage.
• Strong attention to detail and organizational skills.
• Proficiency in MS Excel and accounting software is preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently and meet deadlines.

Additional Information:

• This position is open to Singapore Citizens and Permanent Residents ONLY
• We are committed to providing an inclusive and supportive work environment for all employees.

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Insurance Specialist - C11, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

The Insurance Specialist (IS) - C11 is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Support sales delivery to our internal and external partners through dual delivery model in follow-up and responsiveness.
• Responsible for supporting internal and external growth initiatives communicated to team.
• Responsible for dissemination of communications.
• Provide support on increasing and capturing cross sell opportunities.
• Increase efficiencies of daily sales and operational activities.
• Responsible for reporting sales results and reasons for successes.
• Support sales executives with specific business initiatives; create, lead and advise on sales and product training; and support growth of sales.
• Liaise between sales teams and branches on initiatives.
• Represent sales on the development of strategies and programs to effectively partner with the bank.
• Responsible for partnering sales leadership to deliver activities, programs and promotions on monthly sales and marketing calls.
• Liaise with partners to develop marketing opportunities to maximize growth in sales and customer acquisition, retention and satisfaction.
• Work in coordination with sales executives in creating, driving and supporting business plans and initiatives.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Previous banking experience preferred

Education:

• Bachelor’s/University degree or equivalent experience

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Meet Our Team:

As a sales specialist for 1:1 Pega's Customer Decision Hub (Market leading 1:1 Customer Engagement Platform), you will report directly to the Pega sales organization but enjoy close links with the Pega CDH product segment team. The product segment team aims to accelerate Pega's growth and scale our business in specific product segments that are key to the development and success of Pega and our clients. You can read about decisioning at Pega here: https://www.pega.com/products/decision-hub

Picture Yourself at Pega:

You will have access to Pega's market-leading 1:1 customer engagement solutions, uncapped earning potential, and the world's most innovative organizations as reference-able clients. You will be a thought leader, a true partner, and a collaborator with clients seeking to rethink how they run their businesses.

What You'll Do at Pega:

1. Drive CDH Pipeline and Program Success

• Work with field sales reps to land large-scale CDH programs and secure a healthy pipeline of CDH opportunities.
• Develop strategic engagement plans for APJ CMOs and senior marketing executives to showcase the transformative impact of CDH on customer experience.
• Identify, engage, and align with the right CDH partners to strengthen market presence and expand the reach of Pega CDH.

2. Executive Client Engagement

• Act as a trusted advisor to client executives, particularly CMOs, to articulate CDH's value proposition and tailor solutions that meet their unique business challenges.
• Support and drive the sales organization's approach to customer engagements, leading key discussions and positioning Pega as the strategic choice for customer engagement and decisioning solutions.

3. Deployment Support with Business Excellence SMEs

• Participate in critical CDH client deployments, working closely with CDH Business Excellence SMEs to ensure successful implementations meet client expectations.
• As part of this role you will support our Business Excellence SME’s, Consulting and Partners.
• Offer guidance and provide a strategic perspective on deployment best practices, customer success planning, and business impact.

4. Sales Governance and Alignment with APJ Sales Leaders

• Partner with APJ Sales Leaders to establish, maintain, and improve the sales governance framework across the CDH business.
• Regularly review sales strategies, pipeline health, and progress against targets to ensure alignment with overall business goals.
• Deliver insightful reporting (sales forecast) and analysis on CDH program performance, partner ecosystem effectiveness, and key market trends.

Who You Are:

• Comfortable dealing with senior executives in marketing, retention, customer experience, (digital) channels, data and analytics, and customer value management.
• Excellent communication skills and ability to interact with senior business and IT managers within large blue-chip organizations.
• Comfortable working in an entrepreneurial, high-growth growth and pressurized environment
• Able to grasp new technology concepts quickly and think creatively.
• Able to communicate and organize up, down, and across the organization to get desired outcomes.

What You've Accomplished:

• 8+ years selling complex enterprise software solutions to major organizations (or equivalent in a marketing services/consultancy/agency environment)
• Extensive knowledge of the CMO, Retention Executive, Revenue Officer, Next Best Action, predictive analytics, and real-time marketing services and products from an enterprise technology perspective.
• Thorough understanding of the Digital Marketing landscape, including Paid Media & Social.

Pega Offers You:

• Gartner and Forrester Analyst acclaimed technology leadership across our categories of products - Real time decisioning https://www.pega.com/forrester-rtim-2024
• The opportunity to join, contribute to and learn from, the market-leading global team
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company, Family Paid Medical and life insurances.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Cantonese to liaise with customers in Hong Kong.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Our client is an Oil & Gas MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a WSHO Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Promote a strong HSE culture to ensure effective implementation of safety procedures.
• Carry out thorough inspections of safety equipment, including fire extinguishers and lifting devices, as well as emergency response systems.
• Review and assess preventive action reports to enhance safety measures.
• Confirm that Activity Risk Assessments (ART) are conducted correctly for all work activities.
• Advise management on compliance with HSE policies and legal requirements for all facilities.
• Provide HSE guidance to line managers and supervisors regarding safety issues.
• Coordinate with regulatory bodies on matters related to health, safety, and environmental compliance.
• Investigate workplace incidents and analyze patterns to recommend corrective actions.
• Work with management and external organizations to develop and deliver effective health and safety training programs.
• Evaluate the success of internal training initiatives related to health, safety, and environmental practices.
• Perform internal audits and site assessments to ensure compliance with health and safety policies, and participate in client and external audits as required.
• All other adhoc duties as assigned.

Requirements

• Min Diploma in Relevant Qualification in Workplace, Safety and Health
• Min 5 years relevant working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities

• Regional role for APAC
• As a SME (Subject Matter Expert), you will be responsible for driving key regional initiatives including; Regional Technical Support, Training, New Product Introduction, Repair Centre Support, and Improvement projects spanning the spectrum from operational efficiencies to new product implementation, to regulatory initiatives.
• Attain sufficient knowledge in the assigned product line through L3 support teams and product management to be able to work independently in conducting APAC wide FSE’s/Partner’s Technical training and sales product training.
• Be the liaison or key contact between regional technical support staff and the L3 Product Support in Glory Japan and GGS Spain. Drive critical product quality related issues and escalations, triage, facilitate bi-directional communication and the issue resolution to the local team, customers, partners, distributors, and dealers in the region.
• Plan coordinate and monitor the execution of all technical matters from product launch and through to support during product life cycle.
• Collect, analyse and develop root cause for product issues and share with L3 and regional technical and field support team for timely resolution.
• Support and coordinate new product launch activities, Demo and exhibitions as needed.
• Develop technical material as needed for distribution to partners and entities with APAC Region. Implement and assist in any related responsibilities assigned by the line manager.
• Monitor call rate and quality for key product in region wide and investigate/escalation as needed.
• Regular meeting with partner, entity and L3 to exchange information and update on going issues.
• Required to travel. Travel frequency subject to location within APAC - estimated 30% in a month.

Qualifications:

• Recognised technical qualification
• Current drivers licence

Experience

• Minimum 5 to 7 years’ experience in a technical support role handling complex technical issues
• Client facing and project management experience is strongly preferred

Skills and Attributes:

• Analytic with deep technical understanding to triage and root cause product quality and performance issues
• Experience in use of systems and tools such as TechServe, ClearQuest and reporting tools such as Power BI, QlikView
• Excellent communication (written and verbal) and interpersonal skills
• Tact and diplomacy in difficult and or awkward situations as well strong influencing skills is required.
• Actively develops a strong network of relationships across internal and external stakeholders to leverage the entire organization and drive execution
• Ability to work independently and set priorities to meet customer and organisational expectations
• Deeper skills for mechanical / electrical. Basic skills for Microsoft applications (Excel, Power Point, Outlook, etc), PC and networking.

Job Summary: We are seeking an experienced ARIBA Support Specialist to assist with user testing, training, and post-go-live support for our ARIBA implementation. This role will be crucial in ensuring that users are effectively onboarded and supported as they transition to the ARIBA platform.

Key Responsibilities:

User Testing:

• Collaborate with project teams to develop and execute user acceptance testing (UAT) plans.
• Identify, document, and communicate any issues or enhancements needed during testing phases.
• Assist in refining processes based on user feedback to ensure system effectiveness.

Training:

• Develop training materials and user guides tailored to different user roles.
• Conduct training sessions (in-person or virtual) for end-users, ensuring comprehension and retention.
• Provide ongoing support during training sessions, addressing questions and concerns.

Post Go-Live Support:

• Offer day-to-day support for users post-implementation, troubleshooting issues as they arise.
• Monitor user adoption and provide additional coaching where necessary.
• Collect user feedback for continuous improvement of ARIBA processes and tools.

Collaboration:

• Work closely with IT, procurement, and finance teams to ensure alignment on system usage and best practices.
• Facilitate communication between users and the project team to address concerns and updates promptly

Requirements

• Proven experience with SAP ARIBA, including a strong understanding of procurement processes. Candidate has implemented and deployed at least 2 global/regional SAP ARIBA projects.
• Previous experience in user training, support, and UAT facilitation.
• Excellent communication and interpersonal skills, with the ability to convey complex concepts clearly.
• Strong problem-solving skills and a proactive approach to support.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Skills:

• Familiarity with other procurement tools and systems.
• Experience in change management and user adoption strategies.
• Certification in ARIBA or relevant procurement methodologies is a plus.

Interested candidate please click "APPLY NOW" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID <R1105286> (Ngiam Xinyi)

Job Summary:

We are seeking an experienced Building Management System (BMS) Specialist to join our team. The successful candidate will be responsible for designing, installing, commissioning, and maintaining building management systems.

Responsibilities:

• Design, install, commission, and maintain BMS systems
• Configure and program BMS software and hardware
• Troubleshoot and repair BMS system issues
• Collaborate with stakeholders to identify and implement energy-efficient solutions
• Develop and implement BMS system training programs for users

Requirements:

• Bachelor's degree in Electrical Engineering, Computer Science, or related field
• 3+ years of experience in BMS design, installation, and maintenance
• Proficiency in BMS software and hardware, such as Schneider Electric, Siemens, or Honeywell
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills

Note:

• Only shortlisted candidates will be notified.

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

What you’ll be doing?

The Senior Technical Product Support Specialist is a Level 3 support role, providing advanced technical assistance for Sabre’s Hospitality Solutions. This role involves resolving complex customer issues, collaborating with internal teams, and ensuring the smooth operation of support processes. The specialist will act as a key point of contact for technical escalations, guiding customers and internal staff to best practices while helping improve overall support efficiency.

This role is ideal for someone with a passion for solving complex technical problems, providing excellent customer service, and helping a team grow and succeed.

Key Responsibilities:

· Take ownership of escalated cases from Level 2 support, including urgent and high-priority customer incidents, ensuring timely resolution and preventing recurrence.

· Engage directly with customers via calls, chats, emails, or support portals to address their concerns when necessary.

· Monitor and resolve high-priority issues, ensuring they are addressed effectively and within expected timelines.

· Review and enhance internal support procedures and coach team members to adhere to best practices.

· Participate in regular meetings with product and development teams to prioritize and address software defects, focusing on strategic customer needs.

· Identify and address potential customer issues before they escalate, promoting better product health and customer satisfaction.

· Develop and expand the internal knowledge base by working with product and development teams, creating resources to assist the support team.

· Assess team training needs, provide technical guidance, and contribute to performance reviews.

· Represent the support team in meetings with executives, customers, and other stakeholders.

· Advise customers on the best use of Sabre products to maximize their value.

· Temporarily assist with monitoring support quality to ensure high standards.

· Support organizational goals by driving internal projects and initiatives.

Qualifications And Education Requirements:

· Bachelor’s degree in Computer Science, Information Technology, or a related field.

· Minimum of 5 years of experience in a technical product support role.

· Strong knowledge of cloud platforms (e.g., AWS, Azure), networking (TCP/IP, DNS), and system administration (Linux, Windows).

· Proficiency in debugging tools, APIs, and scripting (e.g., Python, Bash).

· Expertise in analyzing logs, monitoring tools (e.g., Splunk, Nagios), and resolving complex software or integration issues with a focus on security and compliance.

· Familiarity with database troubleshooting (SQL), and performance optimization.

Preferred Skills:

· Understanding of Property Management Systems (PMS), Central Reservation Systems (CRS), and Channel Management.

· Technical certifications such as ITIL, CompTIA, or equivalent.

· Advanced certifications in customer support tools or related technologies.

Personal Attributes:

· Strong written and verbal communication skills with excellent interpersonal abilities.

· Demonstrates integrity, professionalism, and a high level of ethical standards.

· Analytical mindset with a passion for problem-solving.

· Detail-oriented and committed to delivering exceptional customer service.

· Self-motivated and effective in a matrixed, geographically distributed organization.

Why Sabre?

At Sabre, you'll have the opportunity to work on projects that make a real impact on the travel industry. You'll be part of a collaborative and innovative team that is dedicated to connecting people with moments that matter. Join us and help shape the future of travel.

We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

JOB DESCRIPTION:

You will be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency (include speaking, reading, writing) - essential to liaise with Japanese customers
• Possess 5-8 years experience in liaising with Japanese business customers
• Possess a Degree or Professional Certificate relating to Japanese Language
• Experience in maritime operations (e.g. ship-owner/operator)
• Proficient in handling B2B technology & software application/platform
• May be required to respond to customers queries during Japan business hours
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin