Call Support Specialist/ Telemarketer (WFH, Remote Support) - Commission based

STAR CAREER is hiring Call Support Specialist/ Telemarketer (WFH, Remote Support).

If you are keen to Work from Home (WFH) as a Call Support Specialist/ Telemarketer (WFH, Remote Support).

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Highlights:

• Up to $4,500 + AWS + Performance Bonus
• Hybrid Working Arrangement @ Haw Par Villa

Job Responsibilities:

• Serve as the main point of contact for customer inquiries, complaints, ensuring timely resolution and maintaining a high level of client satisfaction.
• Provide guidance to customers on service protocols, requirements, and product-related information.
• Redirect incoming customer calls/emails to the appropriate departments for a prompt response.
• Review and resolve customer issues to maintain accurate data and ensure timely processing.
• Notify customers of critical updates and service-specific requirements.
• Track and report recurring customer issues to relevant departments to facilitate continuous improvement.
• Evaluate customer requests for additional testing/sampling and inform superior of the results/reasons for any delays or limitations in fulfilling requests.
• Amend patient information in the site database as required.
• Coordinate and resolve issues with samples and requisition forms for timely accessioning and reporting.
• Attend cross-functional meetings to discuss service improvements, risk assessment, and customer satisfaction.
• Collaborate with internal teams to develop forms and resources that support seamless customer service interactions.

Job Requirements:

• Diploma or Degree in Life Science / Business Administration or any related discipline
• Minimum 1 year experience in Customer Service or similar functions
• Comfortable to work in a laboratory environment
• Proficiency in Japanese as this role requires you to liaise with Japanese customers
• Strong in communication and problem solving skills
• Ability to work in a fast-paced environment

If you are keen to explore this career opportunity, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci - R22111446
EA License No: 16C8261

- 1 year contract (renewable)

- Up to $2,400 + Allowances + Commission

- Mon – Fri: 9am - 6:30pm

- Toa Payoh

Job responsibilities:

• Primary focus of sales acquisition is to acquire CASA (Current Account & Saving Account), New to Bank card and Personal Loan Sales through corporate roadshows / lunch talks and Tele consulting.
• Create and maximise all sales opportunities in the area of payroll accounts acquisition through corporate tie-ups
• Proficient in face-to-face point-of-sales and Tele Consulting activities.
• Work closely with Relationship managers to maximise overall product cross-selling at Workplace Banking events
• Provide quality and efficient after sales services to the customers acquired.
• Follow up with customers on pre-sales enquiry with regards to secured and unsecured retail banking products.
• To follow up on income documents and any other relevant documents required for application submission.

Period:

• 1 year contract (Renewable and convertible)

Location:

• Toa Payoh

Salary:

• Up to $2,400 + Allowances + Commission

Working Hours:

• Mondays – Fridays: 9.00am – 6.30pm

Requirements:

• Relevant sales experience preferred
• Min O level holders with no prior experiences are also welcome to apply
• Highly motivated, driven, able to work in fast paced environment
• Able to work on weekends when required. Off in lieu will be extended.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

The energy of a newsroom. The pace of a trading floor. The buzz of a recent tech breakthrough. We work hard, and we work fast - while keeping up the quality and accuracy we're known for. It is what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other and collaboration is key to our success. And through our countless volunteer projects, we help network with the communities around us, too. You can do amazing work here. Work you could not do anywhere else. It's up to you to make it happen.

Our Team:

We are Global People Services (GPS), an integral vehicle of Human Resources delivering a first-class experience to the enterprise. GPS HR Specialists are the vital consultants for employees and business leaders when they have any questions or concerns about HR-related programs, policies or procedures. The global team facilitates critical employee life-cycle transactions in a seamless way. From on-boarding new hires into the company, to coordinating global mobility and working closely with external vendors, our aim is simple: to provide a seamless, platinum level of support to our colleagues and businesses.

What’s the role?

Your colleagues all know you as the problem-solver: the person they go to when they need advice. You work well under pressure and you thrive in a team environment. You’re accountable and relied upon for mitigating difficult situations, often leading by example. Discretion is something which comes naturally to you, and you're able to find that perfect balance between professional and personable. You love dealing with people, and you're that person who knows what customer service really means.

You’ll be located in either Hong Kong or Singapore, and in charge of managing frontline HR processes as they pertain to employees across the APAC region. You will provide consultation on topics that cover a full range of HR-related programs and be the first point of contact for employees reaching out to HR – managing inquiries ranging from benefits administration and tuition reimbursement policies to questions from managers about time off and general HR policies.

You will be required to act with discretion when handling sensitive information and be expected to balance inquiries coming in through our ticketing system, phone lines and providing in person consultation for our more complex, high-touch processes. You will be counted on to provide support to employees navigating the many events related to the employee lifecycle while maintaining an excellent level of customer support and collaborating with your HR colleagues in the centres of excellence. Additionally, you will be responsible for identifying trends in employee inquiries and working with our operations team to document changes and provide suggestions for process improvement. You’ll have the opportunity to build a network across the various HR teams and across the GPS team globally.

We’ll trust you to:

• Understand and execute on Bloomberg’s end-to-end HR business processes
• Process transactions in our HR System (Workday) and maintain data quality
• Address the HR needs of employees and managers, balancing excellent customer service with adherence to processes and controls
• Develop in depth knowledge of our benefits policies/plans across different countries
• Draft binding employee documents whilst maintain excellent attention to detail
• Work collaboratively to improve efficiency and consistently execute all HR business processes
• Strengthen existing partnerships and build new ones with stakeholders within HR and from other departments
• Deal with high volume of requests while maintaining excellent quality and timeliness
• Perform ongoing analysis of internal processes and systems
• Recommend and implement procedural and policy amendments whenever relevant

You’ll need to have:

• 5-7 years of recent HR Shared Services experience (eg employee data management and/or HR ticket servicing) in a financial services organisation
• Minimum 3 years of working experience as an administrator/key user with a HRIS system (eg Workday, SuccessFactor, etc.)
• Working experience in a customer-oriented / customer-facing role
• Highly professional manner, with the ability to interact with employees of all levels of experience and seniority, across the organization
• Experience working in a dynamic fast-paced environment with the ability to manage and prioritize multiple work streams simultaneously
• Ability to work independently, under pressure with tight and frequent deadlines
• Ability to navigate the "grey" areas by applying judgement and thinking creatively when responding to customer needs
• Ability to handle confidential information professionally and appropriately
• Proven ability to provide first-class customer service
• Willingness to embrace new HR technologies and changing processes
• Exceptional attention to detail
• Bachelor's Degree or equivalent experience
• Excellent communication skills in written and spoken English
• Demonstrated continuous career growth within an organization

We’d love to see:

• Project management experience
• Experience using Workday, Peoplesoft

What’s in it for you?

• In-depth training in end-to-end HR policies, procedures and systems, especially Workday
• Opportunity to become a subject matter expert in processes of interest
• Exposure to all business areas, and interaction with senior-level colleagues and candidates
• Training on basic Bloomberg Terminal navigation and functions

Life at Bloomberg is many things, but it’s never dull. We’re a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative, and provide a work environment that inspires our employees to be their best. We offer competitive compensation, comprehensive healthcare coverage, and programs to support you and your family through different life stages, from parental leave to generous retirement savings plans.

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Primary activities include, but are not limited to:

· Processing of customer complaints received against finished products including handling of returned customer complaint samples.

· Perform Adverse Event investigations and support compilation and analysis of PQC and AE data for Complaint Unit business processes.

· Support Market Action activities including BPDR/FAR submission, Fact Finding, and Recall

· Authoring Annual Product Reviews (APRs).

· Authoring and managing Quality Agreements (QAs) concerning both other Merck Sites and external vendors and/or contractors involved in the GMP aspects of the Site.

· Providing Quality oversight of supplier information across all categories of suppliers that service WP.

· Run queries / reports / metrics in support of business processes

· Update Standard Operating Procedures (SOPs) related to these business processes as needed.

· Participate/support compliance projects to sustain and/or enhance compliance

· Participate/support projects to enhance efficiency and effectiveness

· Support ad-hoc data requests and analysis

· Author, review, and approve procedures and other control documents.

· Assist with aspects of Regulatory Inspections and commitments

· Participate in internal audits and shop floor inspections

· Performing gap analysis and remediation

· Quality Support/ownership for applicable automation systems

· Regulatory surveillance

· Conduct training on compliance topics

· Execute projects as required by the Associate Director

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• No Experience Needed, Full training/ on the job guidance will be provided
• Able to start immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: QA Specialist)

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

The Opportunity

• Adecco is partnering our client, one of the biggest Tech MNCs
• We are looking for a System and Data Project Management Specialist
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• Bachelor's Degree preferably Engineering, Business Administration, Information Systems/Technology or related field
• Macro or Visual Basic skill
• 1-3 years of experience in Project/Data Management, and System development related
• Project management experience - relevant certificate is a plus (eg. PMP/CAPM)
• Proficient in Microsoft Office Suite, especially Excel
• Hands-on experience with system implementations
• Strong data analytic skills with large data systems

Job Description

• Lead System Enhancement Projects, collaborate with IT teams and stakeholders to define requirements and drive the implementation.
• Monitor project progress, identify risks, and take corrective actions on necessary
• Ensure timely delivery of project milestones and adhere to quality standards
• Identifying and resolving project risks and issues
• Implementing project management best practices and methodologies
• Provide regular updates on project progress and address any issues or risks identified
• Conduct data analysis and generate KPI reports to provide insights
• Prepare, monitor and analyze KPI to identify areas for improvement
• Collaborate with cross-functional teams to align KPI activities with business goals
• Support the implementation of new technologies and systems

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

Responsibilities (include but are not limited to):

· Work with the Manufacturing department as a production area Quality Assurance representative

· Coordinate and facilitate Quality Assurance related production and production related activities

· Ensure timely issuance of production records, procedures and labels

· Ensure timely assessment and closure of discrepancies, Deviations and Change Controls

· Review batch-related documentation, and ensure resolution of issues to release product

· Communicate lot disposition pending issues to Management

· Ensure approval and timely delivery of Final Product

· Ensure that products are manufactured in compliance with regulatory and GMP guidelines

· Review and approve Manufacturing and Validation documents for Regulatory and Kite compliance

· Review and approve Manufacturing Production Records

· Compile and verify all batch related documents into a Final Product lot disposition package

· Provide Quality Assurance support resolving material, in-process product, final product, environmental, facility and equipment manufacturing issues

· Review and disposition disposable raw materials and components for GMP use

· Review equipment and facility technical and investigation reports

· Review and approve proposed changes to systems, procedures, methods, and submissions to regulatory agencies

· Gather metric information for use in continuous improvement of areas of responsibility. Report to management as needed.

· Perform other duties as required

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• No Experience Needed, Full training/ on the job guidance will be provided
• Able to start immediately

If you are interested in any of the positions, do kindly drop your most updated resume to leonleong@recruitexpress.com.sg

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Morgan McKinley is seeking a KYC Specialist with Corporate Banking experience.

Job Responsibilities:

• Reach out to customers to obtain KYC (Know Your Customer) information and documentation, maintaining a positive and helpful attitude throughout the process.
• Analyze and mitigate potential risks identified through screening during onboarding and ongoing monitoring. You'll also conduct ad-hoc screening as needed.
• Perform background checks, interview customers, and assess their business risk profile to identify potential AML concerns.
• Review and close out transaction monitoring alerts, effectively communicating with customers to address any suspicious activity.
• Participate in system and process improvement initiatives, ensuring efficiency and effectiveness of our AML processes.
• Actively manage relationships with internal stakeholders such as Compliance, Operations, and other AML teams, ensuring seamless collaboration and resolution of issues.
• Provide support for urgent requests, assist with ad-hoc projects, and contribute to a positive team environment.
• Perform quality control (QC) and quality assurance (QA) sampling checks to maintain high standards.
• Handle customer offboarding efficiently, including internal coordination and customer communication.
• Prepare data to track completion of tasks and generate insightful management reports.

Job Requirements:

• Bachelor Degree in Banking & Finance or any related qualifications.
• Minimum 2-3 years of experience in KYC/AML Operations experience in the Financial industry.
• Must have experience working with Corporate Banking clients.
• Good understanding of the KYC regulations in Asia (in particular HKMA, MAS, CBRC, PBOC and FSC)
• Client facing experience is preferred, AML certification is an added advantage. Proficiency in the Singapore AML/CFT regulations and guidelines is a plus
• Good communication skills and detailed personnel
• Proficiency in English and Mandarin is preferred to work with chinese-speaking clients/stakeholders.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Salary: $2600-$2800+allowances+OT=>$3300

Industry: Engineering

Located at Gul Circle

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Essential Functions

· The Quality Assurance Specialist is an adept technical writer/editor and the use of desktop Office applications.

· The QA Specialist must become familiar with site databases and proficient in the retrieval and presentation of information.

· The QA Specialist will trend this information using the graphical features of Microsoft Excel and display these in Microsoft Word reports. A major example is the Annual Product Review (APR).

· In addition the QA Specialist will lead in Change Control decisions and work with other departments to identify and solve issues that impact the product validation or the regulatory state.

· The QA Validation Specialist not only works with all site departments but supports Corporate Regulatory and R&D needs as well.

· The QA Specialist will support Regulatory Affairs with technical writing as pertaining to equipment and processes for product submissions and Request for Information (RFI).

· The QA Specialist will provide project support for the New Product launches and utilize Microsoft Project to organize site deliverables.

· Additional responsibilities may include assisting with validation activities associated with equipment and/or processes.

· The job may require travel to vendor sites to complete Factory Acceptance Testing in order to accept equipment for the site. Expect travel of less than 10%.

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• No Experience Needed, Full training/ on the job guidance will be provided
• Able to start immediately
• 
  

If you are interested in any of the positions, do kindly drop your most updated resume to l[email protected]

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Summary

• To support customer / business name data clean-up

Key Accountabilities

• Completion of data cleaning by assigned deadline.

Key Job Requirements

• Understand and work with Excel.

• Able to work with large data files.

• Good attention to detail

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!

Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Job Responsibilities

Technical Expertise:

1. Install, configure, troubleshoot, and maintain server and network hardware.

2. Diagnose and resolve complex server and network hardware issues.

3. Develop and implement preventative maintenance plans.

4. Document service calls, repairs, and procedures in detail. Spare Parts Logistics:

5. Manage spare parts inventory for servers and network devices, ensuring efficient stock levels.

6. Analyze spare parts usage patterns to anticipate future needs and prevent stockouts.

7. Work with the supply chain department to maintain a reliable source for spare parts procurement.

8. Implement efficient procedures for tracking, issuing, and managing spare parts.

OEM Expertise:

1. Utilize your certifications from major hardware Original Equipment Manufacturers (OEMs) to troubleshoot hardware issues and optimize performance.

2. Stay informed on OEM product updates, warranties, and support options.

3. Leverage OEM knowledge to identify the most appropriate spare parts for specific equipment.

4. Collaborate with OEM support teams for complex issue resolution, if necessary.

Job Responsibilities:

• Coordinate with government agencies on delivery matters
• Organize daily delivery schedules for in-house drivers
• Collaborate closely with the Sales and IT departments on after-sales issues
• Maintain asset inventory and data records accurately
• Coordinate client relocations and arrange transportation with the in-house driver team
• Schedule IT engineers for on-site cryptographic erasure and verification, followed by equipment collection from agencies
• Prepare and submit monthly reports for each tender
• Send reminder emails to agencies 3, 2, and 1 month prior to the lease expiry to facilitate equipment returns before the end-of-lease date
• Assist with any ad hoc tasks assigned by the Manager
• Manage incoming calls and email inquiries from corporate customers

Requirements:

• Minimum of a Diploma in Business Administration or a related field
• Strong communication skills and the ability to work independently
• Capable of thriving in a fast-paced environment
• Customer-focused and able to interact effectively with various stakeholders
• Enjoys engaging with people and building strong rapport
• Proficient in Microsoft Office applications

Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with more/ complexity of experience will be considered for a senior role.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

We are seeking an experienced IT Disaster Recovery Program Manager to oversee the entire disaster recovery process, including business impact analysis, planning, testing, and governance. He/She will collaborate closely with the IT leadership team and ensures that applications, infrastructure, and systems are fully prepared for any technology disruption.

Key responsibilities:

• Develop and maintain disaster recovery plans.
• Ensure rapid recovery of critical systems.
• Collaborate with departments for business continuity.
• Manage disaster recovery tests and vendor relationships.
• Provide regular reporting on disaster recovery status.

Requirements:

• Bachelor’s degree in Computer Science or related field.
• 7-10 years of experience in disaster recovery or business continuity.
• Strong project management and communication skills.
• Strong knowledge of disaster recovery planning frameworks and methodologies.

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button. Alternatively, you may also email your resume to [email protected]

We regret that only short-listed candidates will be contacted shortly.

Careerally Pte Ltd | EA Licence: 24C2215
Frieda Chan | EA Registration No: R2199193

Responsibilities

• Play a pivotal role in shaping the future of product line, driving innovation, and delivering exceptional value to our clients and end users. This role offers a unique opportunity to lead product development, delivery, and portfolio management while working at company which powers internet connectivity in Singapore.
• Product Development: Spearhead the end-to-end product lifecycle, from conceptualisation to launch, ensuring offerings are competitive and exceed market expectations
• Market Insight & Innovation: Deeply understand the needs of Requesting Licensees (RLs) and our End Users (EUs), identifying gaps and innovating solutions that set us apart in the industry.
• Cross-Functional Leadership: Collaborate with diverse teams including Business Development, Regulatory, Planning, Operations, IT, and Finance to ensure seamless product delivery and support.
• Regulatory Engagement: Actively participate in company regulatory engagements with IMDA, contributing insights to navigate ongoing and ad-hoc regulatory matters that requires changes to product offerings and / or processes.
• Financial & Capacity Management: Develop and manage product budgets, forecast revenue, and optimize capacity planning to ensure availability, accessibility and affordability of company products
• Performance Monitoring & Optimization: Monitor product drivers, revenue, implementing get well plans when necessary. Continuously enhance features, pricing, and business processes to maintain a competitive edge.
• Customer-Centric Customisation: Engage directly with customers to understand their unique requirements, providing tailored solutions that drive customer satisfaction and loyalty.
• Compliance & Quality Assurance: Ensure all products and processes comply with relevant regulatory requirements

Requirements

• Degree in Business, Engineering, IT, or related disciplines.
• 3 - 5 years of experience in Product Management within a Telco/IT environment (those with more than 5 years of experience will be considered for Senior Product Manager position).
• Proven experience in financial and business case modelling.
• Strong customer-oriented mindset with the ability to translate complex needs into actionable strategies.
• Exceptional multitasking and KPI management skills, ensuring high-quality outcomes.
• Demonstrated leadership, team-building, and logical thinking abilities.
• Excellent interpersonal and communication skills, with a knack for influencing and driving change.
• Self-motivated, independent, and ready to take on new challenges.
• Bedok, 5 days, office hours.
• Job Reference: L49Y8855

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

As an Application Architect Manager - Finance, you will be responsible for overseeing the design, development, and implementation of financial software applications and solutions. Your expertise will drive the strategic planning and optimization of financial system ensuring seamless integration with our organization's technology infrastructure

Responsibilities:

• Lead the development of application architectures for complex systems, ensuring consistency with specified requirements agreed with both external and internal customers
• Take full responsibility for the balance between functional, service quality and systems management requirements within a significant area of the organization
• Support the establishment of policy and strategy for the selection of systems architecture components, and co-ordinates design activities, promoting the discipline to ensure consistency. Ensures that appropriate standards (corporate, industry, national and international) are adhered to
• Contribute to the creation and review of a systems capability strategy for responsible area to meet the strategic requirements of the business
• Develop models and plans to drive forward the strategy, taking advantage of opportunities to improve business performance
• Take responsibility for investigative work to determine requirements and specify effective business processes, through improvements in information systems, data management, practices, procedures, organization and equipment
• Provide leadership and guidelines for responsible area to promote the development and exploitation of IT technologies for next generation practices in the complex capital equipment manufacturing business
• Collaborate with Enterprise Architect, Digital and Data architect, Infrastructure architect and IT Security architect to identify synergies and dependencies in IT roadmap to avoid unnecessary reworks
• Drives the development and recruitment of application architecture and solution design competency and capability set that meets the company needs
• Analyse business processes; identifies alternative solutions, assesses feasibility, and recommends new approaches, typically seeking to exploit technology components.
• Evaluates the financial, cultural, technological, organizational and environmental factors which must be addressed in the change programme
• Establishes client requirements for the implementation of significant changes in organizational mission, business functions and process, organizational roles and responsibilities, and scope or nature of service delivery

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Over 15 years of relevant IT experience including experience in leading fully cycle project roll-out
• Strong understanding of financial processes, regulations, and compliance requirements
• Excellent communication skills to interact with stakeholders at all levels and convey technical concepts to non-technical audiences
• Problem-solving and analytical mindset, capable of identifying and resolving complex technical challenges

Preferred Qualifications

• Experience in S/4HANA implementation project end-to-end would be a bonus
• Experience in leading SAP blueprinting efforts for sizable projects that involves complex capital equipment manufacturing business contexts especially in product configuration, engineering, and manufacturing, etc.

Personal characteristics

• Critical Thinker: ability to apply Systems Thinking. Uses principles to derive methods
• Leading change: ability to bring about strategic change to meet organizational goals
• Inherent ability to implement an organizational vision in a continuously changing environment
• Strong influencer who can work in a highly collaborative team environment and is able to reach consensus-based decisions.
• Has a strong result orientation with a focus on operational excellence
• Excellent organizational and program management skills
• Demonstrated strong financial stewardship
• Ability to manage through ambiguity

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: IT Production Support Engineer

Job Requisition Number: JR39682

Job Level: 1-3 years of relevant experience (L1/l2)

Location: Singapore

Job Objectives:

The specialized First Recovery Support IT Production Support Engineer is responsible to support application wellness in production systems, Managing monitoring of system exception emails, help desk incident assignments and distribution within teams. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required. Able to work in shift-based environment, support implementations during bank’s green zone

Key Responsibilities:

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Manage external vendors for project delivery within schedule

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or Emails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements:

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send a PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

This role contributes to system maintenance, production support, project and process improvement, training, and the management of additional functionalities in HR systems.

Job Description:

• Provide centralisation and related services for the official passports. This includes assisting employees with the withdrawal and return of the passports, safekeep and perform regular stocktake of the passports, as well as tracking of expiry dates.
• Operate the mail despatch services. This includes performing the administration actions required to receive incoming and outgoing mails, as well as ensure safe storage and tracking of the physical mails.
• Drive process improvements and system efficiency enhancements
• Develop methods to input, maintain and extract data from software.

Skills & Experience Needed:

• Diploma in IT / Computer Science/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Central & West
• Performance Bonus
• 14 Days Annual Leave
• 4+5 years contract
• Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.

KYC Specialist (6-Months Renewable Contract)

A global trading company, established in 2011 as the trading arm of a major energy corporation, has its headquarters in Dhahran, Saudi Arabia, with additional offices in London, Singapore, Dubai, and the U.S. The company is widely recognized as a key trading partner for refiners, shipping firms, financial institutions, and other product traders, dealing in commodities such as crude, middle and light distillates, bulk petrochemicals, polyolefins, and clean energy like LNG, emissions, and biofuels. Its Singapore subsidiary, the largest outside the home country, has been trading actively in the region and globally since 2018.

RESPONSIBILITIES:

• Responsible for all KYC and procurement activities within the Singapore office, the role will be liaising frequently with HQ to establish an efficient and practical KYC flow to meet the commercial demand in the Singapore office;
• Understand the company's KYC requirements/process;
• Initiate KYC registration with counterparty upon request from all internal stakeholders primarily with traders;
• Support preliminary review of KYC documentations before submitted to BP Management;
• Communicate KYC requirements clearly to counterparties;
• Constant liaising with Compliance Team to understand gaps to complete KYC registration;
• Provide requested KYC data/documentation to counterparties to register the company as their qualified counterparty
• Regular tracking of KYC registration status and case follow-up;
• Submit KYC request on BP Management portal;
• Support modification of KYC information on BP Management portal;
• Support KYC update/refresh for registered counterparties;
• Cross departmental collaboration;
• Streamline processes and document workflow into a user guide

REQUIREMENTS:

• Prior knowledge of KYC workflow and process is a MUST.
• Candidate from Financial institution or commodities trading with a good understanding of the trading business will be a plus.
• Good personal and communication skill
• Ability to prioritise and work under time pressure
• Self motivated to solution orientated to get KYC done in an efficient manner

HOW TO APPLY:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Cesky Ong Zhi Rong (EA Personnel Reg. No. R24121422, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact Cesky at [email protected] or 9061 0702 for a confidential discussion.

Your Opportunity: As Quotation Specialist your role includes supporting Sales Team in providing MRO quotations and collaborate with Sales Team to facilitate contract closure with customers. Upon successful contract closure, you will be responsible for launching of the won quotation in both CRM tool and SAP.

Responsibilities:

• Create quotations and proposals for business/corporate jet maintenance and retrofits/upgrades.
• Perform relevant research and reviews required for quote creation including regulatory approval, parts/kits availability, special tools requirement, vendor availability.
• Ensure all quotations are carried out within established procedures.
• On Time Delivery of quotations to customers.
• Collaborate with Sales Manager/Director to facilitate contract closure with customers.
• Establish and maintain positive business relationships with existing customers, attend to their queries expediently.
• Update Sales CRM system timely and accurately.
• Launching of Won quotations and initiate invoice in a prompt manner.
• Proper handover of won quotations to Project Preparation / PMO/Billing team.
• Attend internal meetings and participate in Customer pre-input meetings as required.

What will assist you to succeed:

• Diploma Holder or equivalent, Mechanical/technical apprenticeship in aviation or related field
• Over 8 years’ experience within a Quotation and/or Planning department in a Part 145 or PMO organization
• Aircraft technical experience in Gulfstream, Boeing 737, Airbus 318/319/320, Embraer would be added advantage.
• Good understanding of the aerospace industry, OEMs, and the regulatory framework
• Solid knowledge of quotation processes and procedures
• Strong understanding of planning / scheduling processes and procedures
• Strong communication skills and service-oriented
• Strong English language skills (spoken and written)
• Good MS office skills
• SAP knowledge

Key Responsibilities & Accountabilities:

• Responsible for the engineering activities of Operator Training System (OTS) to provide value-added engineering solutions
• Ensure successful completion of design; achieve desired quality to meet all design review and internal audit requirements
• Manage project schedules to meet delivery timelines delivery of model sections for integration.
• Working to specification for model areas and identify technical issues and obtain clarifications.
• Participate in OTS project validation and witness testing.
• It includes model building, tuning and integration of the models for OTS projects, meeting project requirements and quality assurance of the simulators being delivered.

Qualification and Experience:

• A Degree in Chemical Engineering.
• Minimum 2-5 years relevant working experience in System Design Engineering analysis and techniques, preparation of Project documentation
• Report progress to Project Manager/Technical Manager.
• Experience of Operator Training Simulators and dynamic process simulation studies.
• Exposure to different Simulation Softwares used such as Shadow plant, HYSYS, Dynamism, Aspen plus, Pro II.
• Experience in modeling and implementing high fidelity training.
• Knowledge and experience in various control systems and applications such as DCS, ESD, PLC, APC, OMS, etc.

Gwen Lau Quet Eng

Personnel Reg No.: R1110677

Manpower Staffing Services (S) Pte Ltd (02C3423)

Mon to Fri: 8:30am to 6pm

Position Summary

This position is responsible to provide support for general tasks in the warehouse. Picks and packs

shipments, performs delivery and pick-up, loads and unloads, as well as scans all packages. Receives,

put-away, issues and stock-takes materials/inventory.

Responsibilities

• Responsible for the coordination and preparation of all necessary documentation for the movement of warehouse cargo

• Create and maintain reports and files for all operations records, correspondence, plans, and expenses.

• Coordinate with operations personnel to ensure readiness of cargo for deliveries.

• SAP/WMS, timely updating

• Track & Trace shipping details with Forwarding agents

• Weekly Cycle Count report

• Online courier booking and liaise with forwarders via email / phone

• Handle any other ad-hoc / administrative duties

Requirements:

• Experience in logistics, warehousing

• Able to handle heavy lifting and packing, preferably with forklift license.

• Basic computer skills.

Key Responsibilities & Accountabilities:

• Responsible for the engineering activities of Operator Training System (OTS) to provide value-added engineering solutions
• Ensure successful completion of design; achieve desired quality to meet all design review and internal audit requirements
• Manage project schedules to meet delivery timelines delivery of model sections for integration.
• Working to specification for model areas and identify technical issues and obtain clarifications.
• Participate in OTS project validation and witness testing.
• It includes model building, tuning and integration of the models for OTS projects, meeting project requirements and quality assurance of the simulators being delivered.

Qualification and Experience:

• A Degree in Chemical Engineering.
• Minimum 2-5 years relevant working experience in System Design Engineering analysis and techniques, preparation of Project documentation
• Report progress to Project Manager/Technical Manager.
• Experience of Operator Training Simulators and dynamic process simulation studies.
• Exposure to different Simulation Softwares used such as Shadow plant, HYSYS, Dynamism, Aspen plus, Pro II.
• Experience in modeling and implementing high fidelity training.
• Knowledge and experience in various control systems and applications such as DCS, ESD, PLC, APC, OMS, etc.

Gwen Lau Quet Eng

Personnel Reg No.: R1110677

Manpower Staffing Services (S) Pte Ltd (02C3423)