Role Objective:

As a Product Specialist, you will be responsible for providing specialized product expertise and high levels of customer service to our business users for our strategic products. You will be a subject matter expert on these products and will work with customers to answer their questions and resolve their issues. You will also work closely with product, engineering & QC team to ensure that our products are meeting the fulfilling business needs. In this role, you will report to the Operations and Training Lead for Leasing products APAC.

WHAT THIS ROLE INVOLVES

As a Product Specialist, you will be responsible for:

• Providing high levels of support to all end users daily by being the first point of contact for all product related support requests, queries, and bugs. Respond promptly to user emails with detailed information/ solution and ensure that all issues are properly resolved. If an issue cannot be resolved immediately, provide timely updates to users and stakeholders. This involves providing high level of support to clients for client facing related products.
• Perform user acceptance testing (UAT), regression testing and postproduction testing ensuring system is stable, and all existing functionalities are working as expected. Work closely with engineering and product to resolve bugs found as part of this process.
• As product subject matter experts, build up product knowledge across entire leasing tech stack. Continuously build and maintain in-depth knowledge of how business functions, processes, system integrations, and workflows align to the use of supported leasing tech stack.
• Provide exceptionally user/ client service by building and maintaining user/ customer relationship and resolving queries at the earliest.
• As feature release are typically deployed over the weekend, product specialists are required to be available on selected weekends (on a rotationally basis) for activities such as regression testing or post-production testing, etc.
• Actively work towards increasing usage and adoption by fully supporting the regional training series. Areas of expected contribution are in administering the training program, developing training curriculum and content that’s relevant, delivering training, and ensuring all user queries are addressed either via the support channel or by running virtual drop-in sessions.
• Digital adoption platforms (DAP) support adoption of tools and technologies providing a more personalised learning experience. In addition, provides valuable insights into how users are using a tool. Product specialists are required to own and build content in DAP in an effort to increase adoption while continuously monitoring and identifying areas where users struggle and make adjustments accordingly.
• Support technology operational functions for leasing business not limited to onboarding users, administering application access/ termination, providing data dumps/ analysis in support the business etc.
• Ability to work collaboratively and supportively with other product specialist is essential for success in this role. This includes teams in product, engineering, design, quality etc. This extends to covering off each other when team members are on planned leave or out on medical. Working together to deliver the best possible outcomes for our business and users.
• As the commercial real estate market becomes increasingly competitive, JLL is constantly looking for new ways to differentiate itself and win more deals. As part of this effort, we are investing in prop tech tools to help our brokers close more business. Product specialists play a key role in this effort by supporting brokers in using these tools effectively.
• In supporting JLL’s on-going efforts in prop tech, product specialists are expected to take on and own few special projects (as and when the need arises).
• More actively execute feedback surveys, primarily as part of our regional training series. This will help us ensure that the content we deliver is relevant to our users and provides data points to improve the program.
• Completes any/all other duties and tasks as assigned by the Operations & Training Lead and General Manager APAC Leasing Tech.

SOFT SKILLS

• Commitment to excellence in customer service; going the extra mile is standard.
• Excellent interpersonal, communication, problem-solving, and organizational skills.
• Driven by sense of urgency, evidenced by swift response times to issues raised through resolution.
• Ability to work independently, unsupervised, and as a team player.
• High levels of initiative and willingness to take on experimental new technology (and projects).
• Eagerness to expand product knowledge becoming a subject matter expert across leasing tech products.

QUALIFICATIONS

• Intermediate to advanced knowledge of Microsoft Office suite (Word, Excel, Outlook, Visio).
• Basic knowledge in SQL for querying large datasets; or willingness to learn.
• Willingness and ability to learn new or tangential technology products to supported product(s) .
• Knowledge of Azure DevOps, ServiceNow, and Salesforce is preferred.
• Certification as a product admin is preferred where applicable.

EDUCATION

• Undergraduate degree in a business or technology related field (i.e. Finance, Real Estate, Application Support, Data)

Responsibilities

• Configures and installs various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
• Performs network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
• Upgrading of Hypervisor, patching of Windows and Linux System.
• Supporting and maintaining the Windows Servers and Office 365
• Monitor and manage system alerts and notifications and respond accordingly through service tickets.

Requirements

• Diploma/Degree in Computer Science / Computer Engineering / IT Networking or any other related field of studies.
• At least three (3) years of experience is required
• Product knowledge of Microsoft Windows, Active Directory, VMware vSphere, VMware vCenter, Hyper-V, Backup Solution, AWS, Azure.
• Good technical skills in LAN/WAN, configuration and troubleshooting PC and server hardware knowledge
• Hands-on experience with Windows environment and experience in troubleshooting, configuring servers and email support will be advantageous
• Hands-on knowledge with FortiGate/Fortinet firewall products

Interested candidates who wish to apply for the advertised position, please click APPLYto submit your resume.

EA License: 13C6305

Reg. No.: R22108000

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Customer Service Specialist
• Working Location: Tampines
• Working Hours: 5 days (Mon - Fri, 8 am – 5 pm)
• Salary Package: Basic Salary
• Duration: 6-Months Contract

Key Responsibilities

• Focus on order processing, order fulfilment till delivery in promptly and accurately manner.
• Acknowledge customers’ email on queries/feedback/ order placement within one working day.
• Follow up with customers to ensure high-level satisfaction and determine future requirements.
• Ensure that customer's complaints/feedback are well investigated, resolved, and escalate the complaints/feedback aptly to Senior and work with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying for inspection status.
• Prepare, generate, and disseminate customer's reports in a timely and accurate manner.
• Collect and sustain sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access to work documents, when needed.
• Recommend management systems improvement measures to the Superior.
• Comply with management systems procedures.
• Follow the company’s procedures, safety rules and measures stated in the WSH Risk Assessment.
• Not to engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use of personal protective equipment provided, to ensure safety while working.
• To participate in protecting the environment, preventing pollution, complying with applicable requirements as identified in the policy statements and promoting sustainable practices.
• Other duties as assigned.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills
• At least 1-year of Customer Service experience

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

Our Policy, Statistics and Research (PSR) functions play a vital role in influencing CPF policies and operations. Data informs many of the decisions we make in our PSR functions; and to perform our roles well, CPFB has embarked on a journey to become Data-Smart. In support of that, you will design and implement strategic plans to drive the Board’s Data-Smart journey. You will also be part of a team that builds data science capabilities to help the Board extract value from data for effective business decisions and policy-making.

What you will be working on

• Develop and align the implementation of the Board’s strategic plan, aimed at achieving Data-Smart ambitions. This includes driving initiatives for pervasive data utilisation throughout the Board, cultivating a comprehensive set of high-quality data and building robust data science competencies in the Board.
• Monitor the progress of our Data-Smart journey and provide management with recommendations for modifications to the strategy and plans.
• Collaborate with key stakeholders and departments to strategize, coordinate and execute organisation-wide Data-Smart Initiatives.
• Elevate the Board’s data science competencies by ensuring the data science competency framework is updated, curating relevant training modules; and conducting training.
• Formulate and implement engagement plans for the Board’s data science community of practice.

What we are looking for

• At least 4 years of work experience in developing and implementing data strategies, with a focus on driving data utilisation initiatives.
• Good experience in monitoring and evaluating the progress of data-driven initiatives and providing strategic recommendations for modification.
• Good knowledge of the latest trends and advancements in data science, analytics, and technology.
• Good written and verbal communication skills to effectively convey complex data-related concepts to diverse audiences.
• Good problem-solving abilities and a proactive approach to addressing challenges in data strategy implementation.
• Ability to thrive in a dynamic and evolving organizational environment.

The successful candidate will hold the corporate title of Manager/Senior Manager, with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position

Job Description

• Industry/ Organization Type: IT Solution Provider
• Position Title: IT Desktop Support Engineer
• Working Location: Ubi
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Management of asset services, including hardware and desk-side support services.
• Coordination and management of 3rd party vendor support services.
• Maintenance of the assets database, ensuring accuracy and quality of data, and correcting any errors within an agreed time frame.
• Management of relationships between users and assets, correcting any inconsistencies within the requested time frame.
• Receipt and support of goods from third-party hardware suppliers.
• Performance of regular checks on assets and reporting on data quality.
• Management of PC disposal with third parties to minimize financial risks.
• Management of PC ordering forecasts for the country, including monitoring orders and deliveries.
• Maintenance of an end-user support knowledgebase.
• Provision of on-site support to maintain a close relationship with end-users.
• Management of various IT devices used in the client environment.
• Coordination with 3rd party suppliers, including escorting them during services.
• Reporting any service non-compliance and issues to client IT.
• Extended support such as storage and dispatching across client sites, disaster recovery plan support, and process PC support in client plants.
• Datacenter support including maintaining rack layout and cabling information, physical devices hardware inventory list, and providing escort services when other suppliers require access to client racks.
• Perform special services such as supporting events, sales force annual meetings, special support for projects, and any other reasonable requests from the client.

APPLY NOW!!!

• Minimum NITEC in Information Technology/Computer Science with at least 1 year of experience in a relevant field
• Proficient in Microsoft software applications
• Strong understanding of user desktop administration

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65860 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Company's Profile

Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.


Responsibilities

• Proficient in managing order processing, generating quotations, and overseeing delivery shipments.

Requirements

• Demonstrated strong ability to efficiently multitask, prioritize, and execute daily tasks.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Description

• Industry/ Organization Type: Investment Holding Group
• Position Title: IT Infrastructure Engineer (In-house)
• Working Location: Ang Mo Kio
• Working Hours: 5 days (Monday to Friday: 9 am-6 pm)
• Salary Package: Up to SGD 4500 + AWS + Performance Bonus + Allowance
• Duration: Permanent

Key Responsibilities

• Build and maintain the hardware and software components of the company’s IT network to enable server uptime of 95% and above
• Support the IT infrastructure with a focus on the Data Centre environment, telecommunication and data communication links, network routing and switching, firewall and security, SAN storage, server virtualization and OS maintenance, database management, end-point protections
• Maintain IT Operations & system/network appliance, IT Administration & Resource Planning
• Business Recovery, Security Risk & Operational Risk, Project Management, Documentation & Work Procedure Manual

APPLY NOW!!!

• Min. Diploma in Computer Science, IT, or equivalent
• Min 3 years of working experience in an IT operation environment
• Technical knowledge – Network switches, servers, PCs, printers, and other equipment all fall under the IT infrastructure engineer’s purview
• Have the knowledge to manage VLANs on wired/wireless networks
• Have knowledge of supporting M365 services, Azure AD and PowerApps

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65701 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Contact Centre Business plays a central role in maintaining our reputation as a leader in banking in Hong Kong. It serves as a vital channel in ensuring successful business development while addressing customers’ different financial needs and delivering quality banking service to our millions of customers through multiple touchpoints including inbound and outbound calling activities. The value of Contact Centre Business continues to grow as it cultivates collaboration and improved financial services provision across a broad range of our business areas.

We are currently seeking a high calibre professional to join our team as a Sales and Retention Consultant.

Principal Responsibilities

• Engage new and existing customers via non face-to-face channels on their loan and credit card needs
• Identify and recommend the best loan and cards arrangement base on customer needs
• Supported by digital journeys, to assist customer to complete the application and onboarding process
• Deliver consistent and best-in-class customer service
• Meet HSBC compliance and control standards

Qualifications

• Fluency in English with excellent communication skills
• Highly motivated individuals who are target-driven and disciplined
• Possesses initiative and able to work independently
• Pleasant, optimistic and able to build rapport with customers quickly
• Basic computing skills like Microsoft word, Excel etc
• Prior sales experience would be advantageous but not essential

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JUQ9&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Project Engineer (IT/Electrical/Electronic)
• Working Location: East (Nearest MRT: Tai Seng/ Paya Lebar)
• Working Hours: 5 days (Monday-Friday, 9 am to 6 pm)
• Salary Package: Up to SGD 3500 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Equipment set up for various systems, conduct testing & commissioning
• Install electronic systems including cabling and storage device
• Perform equipment troubleshooting, repair, and preventative maintenance for the electronics system
• Project management and follow-up with clients
• Provide onsite support to diagnose and rectify technical issues

APPLY NOW!!!

• Min. Diploma in IT or Engineering field
• Min. 1 year of working experience in Project Management or related field
• Familiar with Windows, Word, PowerPoint, Excel, and Access

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65664 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: IT Support Engineer (Navision)/ IT Engineer
• Working Location: East
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Basic + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide support for the Microsoft Dynamics Navision ERP system and generate Jet Reports.
• Support and implement new Electronic Data Interchange (EDI) solutions and applications. Develop and maintain EDI integration using XML.
• Perform hardware and software installation and maintenance.
• Carry out any additional responsibilities assigned by the Supervisor.

APPLY NOW!!!

• At least a Diploma in IT or its similar discipline.
• Minimum 2 years of related working experience.
• Strong expertise in supporting Navision Applications within a manufacturing environment, specifically in areas such as inventory, warehouse management, production, finance, purchasing, and sales support.
• Prior experience in hardware and software installation and maintenance.
• Knowledge of web development would be an additional advantage.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66103 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Manufacturing / F&B
• Position Title: Accounts Executive (AR) / Finance Executive (AR)
• Working Location: Woodlands
• Working Hours: 5 days, Monday – Friday (9 AM – 6:10 PM)
• Salary Package: Basic Up To $3,300 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Ensure meticulous documentation of all financial transactions.
• Responsible for the full spectrum of Accounts Receivable, including monthly cash flow forecast.
• Accurately and promptly process Goods Return Notes.
• Coordinate the local cheque bank-in process and daily update of incoming funds to the NAV system.
• Timely update of customer accounts.
• Monitor and follow up with customers on overdue accounts and arrange for debt collection.
• Mailing Statement of Accounts to customers and responding to their inquiries.
• Monitor and report on monthly/weekly Debtors aging.
• Prepare Journal entries for accruals and other adjustments.
• Prepare monthly and year-end Balance Sheet schedules.
• Collaborate with internal and external auditors.
• Identify opportunities for strengthening current processes and suggest improvements.
• Undertake additional responsibilities as assigned.

APPLY NOW!!!

• Diploma or Degree in Accounting.
• A minimum of 3 years of experience in accounting and finance.
• Strong mathematical and analytical skills.
• Ability to work collaboratively with cross-functional teams.
• Demonstrated capability to work independently with excellent time management, planning, organization, and decision-making skills.
• High degree of accuracy and efficiency in work.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65799 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Responsibilities:

• Provide overall support to department head in developing performance management policies and framework
• Develops compensation structure within organization’s financial budget.
• Acting as Business Partner to department heads in setting-up key performance indicators and conducting annual performance review exercise
• Develop an overall policy for performance management.
• Establish and set into use a framework for performance management.
• Assist the manager in planning and executing compensation initiatives.
• Establish and implement compensation plans that will encourage, foster, and sustain employees.
• Provide support in HR systems and ensure it is following regulatory standards.
• Recommend and execute enhancements to HR procedures and frameworks.
• Analyze HR data to determine area for development.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Human Resources Management or equivalent
• At least 4 - 6 years of HR experience with focus in Compensation & Benefit function

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

My client, is an IT service management firm is looking for an Assistant Manager to be part of Swift Migration (Project Management) team, the role will be based at Central.

Role

• Gather, analyze, and formalize user requirements and processes. This includes understanding the user's needs, documenting their requirements, and evaluating the feasibility of implementing those requirements.
• Prepare project documentation. This includes creating requirement specifications, project plans, and other documentation that is needed to manage the project.
• Adhere to project scope. This means ensuring that the project stays on track and does not go beyond the agreed-upon scope of work.
• Develop technical design specifications. This includes creating a detailed plan for how the system will be implemented.
• Set up and make changes to configurable items. This includes installing hardware, software, and documentation, as well as making changes to these items as needed.
• Participate in coding and code review. This includes reviewing and testing the code that is developed for the project.
• Assist with integration testing, system testing, and user acceptance testing (UAT). This includes testing the system to ensure that it meets the requirements and that it is ready to be used by the users.
• Prepare user manuals and operations manuals. This includes creating documentation that will help the users and operators use the system.
• Provide post-implementation support. This includes providing support to the users and operators after the system has been implemented.
• Discuss and escalate critical issues with the relevant managers. This includes discussing issues that could impact the project, such as scope creep, with the appropriate stakeholders.
• Conduct requirement gathering sessions and gap analysis of current business processes. This includes working with the users to understand their needs and identify areas where the current business processes can be improved.
• Have clear and open communication with customers. This includes keeping the customers informed about the project and addressing their concerns.
• Track the progress of the project and provide updates to the project manager. This includes ensuring that the project is on track and that any problems are identified and addressed early.
• Resolve problems promptly and provide effective solutions. This includes taking steps to resolve problems as soon as they are identified and ensuring that the solutions are effective.
• Manage and perform ad hoc tasks in a timely manner. This includes being able to handle unexpected tasks that come up during the course of the project.

Requirements

• Education:Degree from a recognized university
• Experience:At least 5 years of IT experience in business analysis
• Familiarity with banking business, especially the remittance area such as SWIFT
• Experience with the Software Development Life Cycle (SDLC)
• Experience with financial domain projects
• Knowledge:Ability to monitor and mitigate risks in project delivery
  Ability to lead, develop, and maintain good relationships with customers
• Experienced in Alliance Cloud | Swift & SWIFT Alliance Cloud on Azure

APPLY NOW! Interviews are ongoing! Email to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Chiam Lee Ping Dayna

Consultant

Reg. No: R1764404

Stellar- Link Partners Pte Ltd (EA License: 21S0698)

1. Job Description:

• Responsible for the supervision, review and implement the organisation’s IT strategies and policies for all business processes in respect to the law, regulations, guidelines and IT standards including digitalisation of processes.
• Advise higher management on business operations relating to IT, risks and any other policy requirements
• Manage projects, including the design and deployment of new IT systems and services within the organisation
• Manage and supervise staff and identify opportunities for team training and skills advancement.
• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations to improve the IT infrastructure.
• Analyse departmental needs, identify vulnerabilities, boost productivity, efficiency, and accuracy to inform business decisions
• Ensure network components work together seamlessly to meet business needs, using its full range of capabilities, and stay informed about new features and competitor solutions
• Review, update and implement IT policies, SOPs and processes
• Generate IT reports on a timely manner
• Propose and monitor the department budget and tap on governmental grants to innovate, upgrade or refurbish existing systems
• Source, monitor and manage vendors to ensure the best-possible services are being offered and value for money and business needs
• Train employees on software and hardware matters, troubleshoot issues and provide technical support as and when required
• Develop and execute business continuity plans and maintain data backups
• Analyse business requirements by partnering with key stakeholders across organization to develop solutions for IT needs.
• Carry out any other tasks assigned by the CEO and higher management

2. Candidate Requirements:

• Bachelor’s Degree in Information Technology or Computer Science
• 2 years of experience in IT management
• Management and leadership skills
• Knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
• Expertise in implementing, configuring, and testing IT solutions
• Strong creative and analytical thinking
• Ability to work under pressure, plan personal and team workload effectively, and delegate accordingly.

3. Work Schedule

5 days work week

Monday to Friday: 9am - 6pm

***Disclamer: Only shortlisted candidates will be contacted.

Purpose:

• To support FUJIFILM Business Innovation Asia Pacific (FBAP), FUJIFILM Asia Pacific (FFAP) and Operating Companies (OpCos) to make use of digital technology (i.e., Microsoft Power Platform, etc) to achieve business transformation through automation and productivity improvement
• To perform the role of DX Technology Subject Matter Expert
• To drive the Centre of Excellence of the DX technologies within the Asia Pacific Region

The key roles and responsibilities are as follows:

• Supports advanced inquiries that cannot be answered by the community. This involves investigating on the issues reported, providing resolutions or workarounds
• Escalate and coordinate with Microsoft and related departments (HQ DX Initiative Department, ICT, etc.) to resolve the problem
• Review and support the design and construction of systems by the DX champions from FBAP departments/Opcos
• Deploy Operations DX activities from a technical perspective so that other departments and OpCos can learn about and implement them
• Research, learn and distribute information on new technologies such as Artificial Intelligence (AI) and Machine Learning (ML)
• Collaborate with L&D to setup in eLearning platform, where required
• Provide expert knowledge on the usage of the DX technologies to improve the technical approach or design of DX project initiatives
• Provide 24x7 systems support according to Opco/FBAP/FFAP business unit SLA
• Provide periodic reports to reporting manager on work assignment status/project progress
• Other duties as assigned

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 10 years information & communication technology experience in an MNC
• Degree in Computer Science / Engineering or IT related fields
• Highly proficient with DX technologies (Microsoft Power Platform)
• Familiar with High Tech Industry
• Good IT support and troubleshooting skills
• Proficient in business as well as technical writing / documentation
• Good knowledge in application deployment & solutioning
• Good interpersonal and communication skills, both written and verbal
• Customer focus and have business sense
• Organizing, planning & good time management
• Accountable, decisive, good leadership and emotional intelligence
• Good analytical / problem-solving skills
• People oriented and good interpersonal skills in handling both internal & external resources
• Team work & collaboration with internal & external resources
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines

Interested candidates who wish to apply for the position, please click "Apply".

EA Licence No: 11C5502

EA Registration Number: R23118280

• Lead and oversee a team of business analysts and developers throughout the entire project development life cycle.
• Oversee every stage of the development life cycle, ensuring the fulfillment of all tasks and objectives within each phase.
• Effectively handle and align the expectations of stakeholders and clients.

Requirements:

• CSM, PMP or CITPM certified.
• Diploma in IT or equivalent.
• At least 5 years of experience in project management in an SI environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

We are looking for a Laytime Specialist for one of our global shipping clients. The Laytime specialist will be responsible for negotiating position/settlement within international legislative jurisdictions and effectively interpreting load and discharge port documents.

The ideal candidate would have at least 5 years’ relevant hands-on related experience in Post Fixtures activities including laytime calculation, follow-ups on outstanding issues to achieve timely settlement.

Responsibilities:

· Interpreting charter party contracts across different trade routes and within different pricing mechanisms with external and internal stakeholders.

· Interpreting clauses within the charter parties, relating to actual events, and negotiating favorable commercial outcomes.

· Manage laytime calculation, negotiate and finalize commercial terms with ship owners, brokers and/or operators as and when needed.

· Manage laytime communications within different geographical locations and environments.

· Responsible for accurate and timely review, issuance of demurrage notices timely to avoid being time-barred, respond counter proposals of demurrage claims as per sales and/or purchase contracts as well as Charter Party clauses, negotiate in the best interest of the company and settlement of demurrage claims in the most effective manner.

· Provide technical expertise and advice on contractual clauses in relation to laytime and demurrage and proposals for laytime and/or demurrage language realignment for better management of potential commercial risk.

· Liaise with stakeholders and legal teams to negotiate and settle charter party disputes.

· Provide laytime status reports on a regular basis.

Requirements:

· Diploma or Degree in Business, Accounts, or other related fields.

· Strong knowledge of charter-party and/or previous working experience in a similar position would be an added advantage.

· Good communication skills – spoken and written English.

· Strong analytical, problem-solving skills.

· Good interpersonal skills and ability to work well under tight deadlines.

· Proficiency in Microsoft Excel would be an added advantage.

We regret that only shortlisted candidates will be notified. Thank you for your understanding!