Responsibilities:

• Handle and resolve end to end post-sales queries in Japanese language for non-English speaking clients (in writing) regarding advertising products across email and chat channels
• Own and drive query resolution through collaboration with Product groups to resolve all types of generic, technical or product queries
• Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points
• Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer
• Manage escalations workflows with internal teams
• Partner with upstream technical specialists to educate advertisers on product features and common issue types
• Engage and support new product launches across the advertising platform, act as Voice of Customer for fixes and advocate for efficient resolution
• Develop as a subject matter expert across assigned product area and mentor fellow team members

Requirements:

• BA/BS degree or equivalent practical experienc with 2+ years of Technical Customer support or Operations experience
• Business proficiency (written) in Japanese (Min. JLPT N2 or equivalent certifications) to communicate with non-English speaking clients via emails and live chats
• Fluent with social media products usage and basic understanding of Advertising industry
• Experience in a Contact Centre/Service program with any Advertising Tech company is a plus

Interested applicants please submit your resume to [email protected] or click Apply Now button.
We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Job Scope

• Care for cargo - Check Station Metrics Widget; Check LCM (Life Cycle Monitor) – ensure On-time performance against customer promise.
• Accepts all booking orders (from customer or overseas office) and processes them for handover to Operations.
• Acts as key contact for allocated customers – Own the customer, quality, gross profit.
• Stays informed on shipment and exception status for allocated customers.
• Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution.
• Handles customer enquiries.
• Builds partnership and respond promptly - Takes and handles any customer complaints/feedback; solves customer complaints or assigns tasks to other functions
• Participates in joint Sales visits if necessary.
• Offer innovative solutions through upselling
• Passes on leads to Sales.
• Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete, where applicable.
• Collaborates closely with Export Operations, Freight planning team and other departments for smooth handling of shipments and continuous updates.
• Escalates issues, if required.

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

• Handling PC support, Laptop, Outlook, Windows, Mac
• Software and hardware troubleshooting
• Support on desktops, notebooks, printers, scanners hardware components
• Responsible for providing excellent support and timely service
• Rectify simple IT fault like cleaning of disk drives and jammed laser printers
• Install and uninstall of software from desktop PCs and laptops

We believe in our employees and give them daily opportunities to grow as professionals and make their mark on the business. Each person brings unique skills to his or her role, and with employees around the globe, we have a diverse workforce that we-and our clients-deeply value. We are looking for a Material Management Specialist to oversee all aspects of outgoing deliveries. The incumbent will be the key personnel to take charge in resolving problems that arise from daily operations. We welcome people from diverse backgrounds who want to work hard and who take pride in what they do. Our people make the difference.

Reporting to the Head of Operation, key deliverables include:

1. Booking and Control of:

• Warehouse Transfer
• Material Internal Booking

2. Customer Service Management

• Order Management (Order Processing)
• Project Management (Coordination of Local Deliveries)
• Support and Follow up Sourcing and Procurement of Project requiredd material including PR on shortages.
• Central Point of Excellence for Customer Service, Procurement and Logistics Support for Planning.

3. Import/Export

• Sourcing and Exchange of Material with Holding & Affilated Companies
• Contact to SCM/Subsidiaries/Shipping Agency
• Crosscheck Physical Material/ Delivery Ticket/Order/ Invoice
• Claim Management
• Filing of Docuements

4. Local Purchase

• Link to Technical Office
• Supplier Evaluation and Implementation of Processes together with IQM Department WHN
• Coordination, Booking and Control of Purchasing Process of Local Sourced Material
• Material Quality Management
• Management of Material Master Data
• Actively Coordinating with Sales, Finance and Engineering as Central Support.
• Liaise with Warehouse about Incoming and Outgoing Material

Your profile includes:

• Min GCE O-level and above will be preferred but is not a barrier for the right candidate.
• Preferably 2 years of logistics or order management experience in a similar business environment.
• Suitable fresh graduate from Logistics or Engineering faculty are welcome to apply.
• Proficient in Microsoft Office Excel, Word and Outlook.
• Fluent in English both oral and written. Mandarin speaking will be an advantage.
• Able to work with minimal supervision, both alone and in teams.
• Possess strong numeric sense, structured thinking and organizational skill.
• Good time management. Ability to manage time pressure and meet deadlines.
• A good team player with excellent communication and interpersonal skills to work with internal and external parties.

Please include your current and expected salary and your availability in your CV for us to conduct a more effective job matching. All applications will be held in strict confidence.

We regret to inform that only short-listed candidates will be notified.

We are actively searching for resilient and highly performance driven individuals to join our team. If you are a quick learner with strong communication skills, you are an ideal fit. Experience the freedom of working from your home with adaptable hours. Your primary responsibilities consist of:

• Coordinating sales meetings with potential clients
• Keeping our current clients informed about company developments
• Managing administrative tasks related to sales services

Please be aware that this position is fully remote, underscoring the importance of self-reliance and discipline. The salary range is $3,000 - $6,000 per month, and candidates are expected to possess at least "A" Level, diploma, or degree qualifications.

Meet my director for a no obligation career sharing.

Successful Candidate can get:

1. Up to $5000 fixed monthly allowance

2. Uncapped commission

3. Lifetime passive income

4. Fully sponsored certifications

5. Achieve basic commissions within 3 months to qualify for Fast start overseas incentive trip (fully paid airfare and stay)

*Experienced candidates in the financial services sector are welcome to apply and transition allowances will be provided.

[Job Description]

1. Recommend financial solutions for B2B and B2C

2. Identify, build and manage a portfolio of clients

3. Establish a trusted and healthy relationship with clients

4. Develop wealth management strategies to plan for their future

[Training & Support]

1. 1:1 mentorship guidance

2. 3 months training program by successful leaders

3. Free Branding E shop support, Lead generation, business development & digital support for client building

4. Supporting programme to groom towards Leadership role.

[Incentive]

1. Flexible working arrangement from home or office after 3 months training program

2. 4x company fully sponsored trips to Globally.

3. Career progression to be a manager/ team leader within 1 to 2 year

4. Team building rewards

[Qualification]

1. A Level or Local Poly Diploma or Degree in any field

2. No experience is welcomed to apply as full training and mentorship will be provided

3. SG & PR is welcomed to apply

Who is suitable to apply:
1. Graduates with drive to succeed
2. Entry-level candidates
3. Mid career switchers - candidates looking to build a career and having control over your remuneration and freedom
4. Experienced candidates in the financial sectors are welcome to apply. Attractive transitional allowances will be provided

Recruit Success Pte. Ltd. | EA Licence: 24C2093 | EAP: R24120137

Beecroft Animal Specialist & Emergency Hospital has an attractive opportunity for enthusiastic veterinarians with experience in ECC to join their friendly team in a 10,000 sqft state-of-the-art small animal and exotics veterinary hospital. The hospital is fully equiped with CT, Endoscopy, Fluoroscopy,ultrasound, 2 x-ray rooms, 3 surgical suites, and a 1.5 T MRI (coming in early 2022). It is 100% specialist owned and operated and offers an impressive chance to work alongside specialists as well as experienced veterinarians and nurses in a happy, positive, team nurturing environment.

You would be working as part of an experienced team, which will give you an exciting opportunity to fully utilise and develop your skills and gain extensive knowledge of specialist in-patient care.

For the successful applicant, we offer a highly attractive package, genuine career progression opportunities as well as company benefits. There are roles rotating on day/night shifts, as well as permenant night roles available.

Requirements:

Minimum 7 years’ experience in ECC

Excellent communication skills

Good communication skills

Able to perform basic surgeries with appropriate anesthesia, monitoring in full confidence

Certificate holder in ECC would be an asset

Endoscopy/gastroscopy skills are advantageous

Veterinary degree must be recognised by the AVS in Singapore

Some of the job perks include:

Medical and dental coverage

CPD allowance

On-the-job training/CPD lectures

Job Description

• Provide onsite support at client’s premise, remote support by phone and email, and standby support;
• Meet service level expectations by responding promptly to clients’ incident tickets and liaising with internal team to close the tickets;
• Install and configure hardware, IOT devices and software;
• Troubleshoot hardware and software problems, including network and security issues;
• Monitor server health and perform maintenance and tuning on Windows server and MS SQL server;
• Comply with all applicable company product/project development and release processes;
• To assist in any other work as required by the company.

Job Requirement

• Diploma / Degree in IT, Computer Engineering or equivalent
• Fresh graduates are welcome to apply. Candidates with working experience will be advantage;
• Able to understand and write SQL scripts;
• Practical experience with Windows server, MS SQL, enterprise network, enterprise security, HA;
• Practical experience with healthcare IT will be advantages;
• Strong interest in IT and customer service;
• Good interpersonal, communication (written and oral in English), and troubleshooting skills;
• Experience in healthcare IT, MS SQL scripts, ASP.NET, enterprise network and security, HA;
• Member of our IT support team to provide technical support to our clients;
• Keen to learn, hardworking, disciplined, and responsible.

The Opportunity

• Adecco is partnering with a multinational investment bank
• Working hours: Monday – Friday, 8am to 5pm

The Talent

• Bachelor's degree or diploma in Computer Science, Engineering, or related field.
• At least 2 years of experience in web development using .NET Framework, C#, HTML/CSS, Angular (or similar modern Javascript frameworks), Entity Framework, SQL Server and/or Oracle Database.
• Experience in using Aspose.NET for document generation and manipulation.
• Familiarity with Angular, XLR release tool, ALM and/or Octane test tools.
• Good communication and interpersonal skills.
• Able to work independently and as part of a team.
• Able to work under pressure and meet deadlines.

The Job

• Develop and maintain web applications that automate the processes for the banking industry.
• Work with a team of engineers and technicians to design, code, test, and deploy web-based solutions that integrate with the production systems and databases of the bank.
• Troubleshoot and resolve any issues that arise in the web applications.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected] (Reg.No: R1873997)

All shortlisted candidates will be contacted. All the best!

We are looking for Assistant Manager, IT Service Desk to join one of the tertiary institution.

Job Description

• Location: West
• Working Hours: Office Hours
• Work Type: Permanent
• Salary: Up to $5k + Bonuses

JOB SCOPES:

• Overseeing the daily operations of the Shared Services IT Service Desk managing a team of IT Service Desk Agents to deliver services desk services that meet Service Level Agreements (SLA).
• Lead, mentor, and manage the IT Service Desk team to ensure exceptional performance.
• Work closely with the various Level 2 Support Teams to perform issue resolution and adhere closely to the SLA and policies.
• Collaborate with other teams identifying areas for improvement and strategies to enhance customer experience.
• Handle customer’s complaint ensuring prompt and effective resolution.

JOB REQUIREMENTS:

• Singaporean (s) only.
• Must possess Bachelor’s Degree in IT-related disciplines with 3-5 years of relevant customer service / contact centre experience.

Interested candidates may Apply Now, or submit your updated resume via email to [email protected] (indicating Job ID 43618 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Lua Zhi Chin (Jeanette) | R1873831

ScienTec Consulting Pte Ltd (ScienTec Personnel) |11C5781

Staff Nurse - Urology Specialist Clinic [3770]

Salary: $3200 - $4000
Working hours: 5.5 days; Mon - Fri: 9:00am - 5pm, Sat: 9:00am - 1pm
Location: Mount Elizabeth Novena Hospital, 2 days/week need to help at Gleneagles Medical Centre

Responsibilities:

• Undertake nursing duties (i.e. phlebotomy, subcutaneous/intramuscular injections, simple wound dressings)
• Medication dispensing
• Chaperone doctor, assist with minor procedures in clinic
• Perform administrative duties including patient registration, payments, booking of appointments, financial counselling, stock-taking and managing insurance claims.
• Ensure the cleanliness and tidiness of the clinic

Job Requirements:

• Degree / Diploma in Nursing
• Full registration under Singapore Nursing Board

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Responsibilities:

• Provide continued support for system post go live (Review Change Requests, and prepare submission for approvals etc)
• Provide advisory, assist to drive and support initiatives of departments. (e.g. New services)
• Co-ordinate with work stream and project leads to report and document on the project status of various projects.
• Work with Departments IT SPOCs or representatives to plan; and ensure that the departments IT budget are submitted timely.
• Monitor and track utilisation of department IT budget.
• Manage and track on the system/devices risks and any deviation; and take appropriate mitigation action.
• Data Compliance – Lead the team to work with relevant stakeholders in establishing, maintaining and compliance of the data
• User Access Governance – Lead the team in establishing, reviewing and audit of the user access policy and procedures.
• IT Audit Management – Lead and conduct audits as per required (Routine/Ad Hoc)

Requirements:

• Degree in Information Technology, Business Analysis or equivalent, with at least 15 years of relevant experiences.
• Prior experience in healthcare industry, business analysis, project coordination, communications or change management are added advantages.
• Able to drive strategy, design, implementation to deployment.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership – internal and external stakeholders.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23659

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Our client is from Medical industry. They are looking for a Sales Specialist to assist their team for the next phase of their business. They are located in Central - easily assessable.

Duties:

• Provide discreet support to the Sales Account Manager, promptly addressing customer and prospect inquiries.
• Identify opportunities to expand into new markets for both existing and upcoming products.
• Maintain meticulous and confidential records of contracts, customer agreements, quotations, proposals, opportunities, accounts, contacts, leads, and actions.
• Cultivate and nurture customer relationships to foster loyalty and allegiance while maintaining confidentiality.
• Oversee tendering websites for Singapore, including platforms like SESAMI, and hospital tendering websites, ensuring discretion.
• Keep confidential and current records of the company's profile, financial documents, and product documentation for the tendering process.
• Actively participate in training and development programs to support personal growth and continuous learning discreetly.
• Be prepared to cover vacant field territories at the manager's request while maintaining confidentiality.
• Conduct discreet follow-ups with customers regarding marketing promotions, campaigns, and open quotations, aiming to convert leads into sales.

Requirements:

• Min Diploma in Life Science, Biotechnology or any relevant field.
• Min 3 years of working experience in Medical industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

Our client is a well-established MNC, market leader in the Automation Solutions industry. They are looking for a Key Account Specialist to assist their team for the next phase of their business. They are located in the East – easily accessible.

Responsibilities:

• Establish strong connections with potential/existing customers to comprehend their service needs, providing/ensuring effective customer service
• Provide comprehensive information about the company’s products and services, addressing any enquiries promptly
• Expand the company’s existing customer base, and maintain the current key accounts by identify potential opportunities
• Collaborate with the company’s engineers and technical professionals to prepare/maintain accurate costing plans and customer documentation
• Ensure customer satisfaction by demonstrating cost-effective solutions and operational enhancements
• Provide technical training and guidance to the various customers, enhancing their product knowledge
• Formulate detailed sales engineering reports by collating/analyzing the various sales data
• Contribute to the collective team effort by achieving specified objectives and targets as required
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in a relevant field of Engineering (Relevant working experience can be considered as well)
• Minimum 1 year of relevant Key Account sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Join us on a journey where your skills meet limitless possibilities!

Responsibilities:

• Provide technical support to end-users, addressing hardware, software, and network-related issues.
• Perform hardware and software setup, configuration and maintenance for ERP/ POS/ Inventory system.
• Diagnose and resolve technical problems in a timely and efficient manner.
• Collaborate with the internal team to implement and support IT projects.
• Configure, manage, and troubleshoot network switches to ensure optimal performance and connectivity.
• Maintain server and firewall configurations to enhance data and network security and compliance.
• Coordinate the installation and configuration of CCTV systems for roadshow events, ensuring proper functioning and security.
• Maintain accurate documentation of IT systems, configurations, and procedures.

Requirements:

• Bachelor’s degree / Diploma / Nitec in Information Technology, Computer Science, or related field.
• Proven experience in an IT Support role.
• Strong knowledge of computer hardware, software, and networking.
• Experience with configuring and managing network switches.
• Familiarity with firewall configurations and security protocols.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a team
• Familiarity with Windows and/or Mac operating systems.
  

Job Responsibilities:

• Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery
• Conduct root cause analysis & implement pro-active measures
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities promptly and effectively
• Perform troubleshooting and fault rectification
• Provide up-to-date project documentation and reports
• Diagnose and rectify technical issues
• Perform standby duties if required

Job Requirements:

• Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)
• Strong troubleshooting skills and analytical mind with problem-solving aptitude
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Able to work independently as well as in a team and good interpersonal skills
• Good Working knowledge with VPN, firewall appliances would be an advantage
• Good working knowledge with routers, switches would be an advantage
• Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices
• Experience in hardening of OS, system and network equipment
• Experience in Patch Management
• Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.
• Entry level candidates are welcome

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

IT Support Coordinator

Salary Range: S$4,200.00 - S$5,000.00
Working Days: 5 Days
Working Hours: 9am - 6pm
Work Location: Jurong East

Job Scope:

• Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global ITC Team
• Daily helpdesk on call for all pc problem of hardware & software.
• Daily maintenance IT devices
• According to department head directives, manage implementation of projects, time and communications

Job Description:

• First contact point for consulting and support of all IT-topics
• Procurement, configuration and administration of hardware and software
• Training and knowledge transfer of IT topics for employees (and external customers)
• Participation in implementing strategic goals and projects
• Digitalization and optimization of processes in cooperation with other departments
• Tech leadership role in matters concerning IT
• Responsibility for measuring and improving the IT-service quality
• Implementing IT-guidelines and procedures
• Manage an inventory of all IT hardware assets
• Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments

Requirements:

• Diploma holder in Information Technology; or equivalent
• Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares
• More than 3 years IT experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Decathlon is your sports wonderland! 

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport!

At Decathlon, we're not just a workplace – we're a lifestyle, and we want you to experience the very best. Join us and let's conquer the world of sports together!