Responsibilities:

• Work with stakeholders to gather, analyze, and document business and system requirements.
• Collaborate with teams to ensure smooth system integration and identify potential challenges.
• Prepare clear functional and technical documentation to support development and deployment.
• Identify and address risks related to project scope and requirements.
• Work with offshore teams to develop and test scenarios for successful rollouts.
• Manage and prioritize defects and change requests to meet business needs.
• Troubleshoot and resolve issues, working with vendors when necessary.
• Provide Level 3 support by handling incidents, user queries, and system changes.
• Keep up with system updates and industry trends to provide useful insights.

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or related fields with at least 5+ years of experience in payment systems.
• Strong knowledge of payment systems like RTGS, NEFT, ACH, G3 Fast, and Payroll, with banking experience required.
• Familiarity with TCS BaNCS Payments, Java/J2EE, Oracle DB, SQL, Unix/Linux, and IBM WAS will be an advantage.
• Strong analytical, problem-solving, and communication skills.
• Self-motivated, adaptable, and able to manage multiple tasks efficiently.

Responsibilities

• To be proficient in information gathering and reporting
• Assist Project manager, compile and organise project-related information
• Schedule and organise meetings with stakeholders and vendor, prepare agendas, prepare regular status reports for the project manager
• Maintain and organise all project-related documents including minutes of meetings
• Create and update project documentation
• Proficient in stakeholder communications, timeline and milestones tracking
• Proficient in quality control support and change request management
• Help manage the user acceptance testing (UAT) process
• Responsible to ensure all the applications systems remain in good working order.
• To interface with the helpdesk agents, end-users and external vendors during application support and problem resolution.
• Besides application support, the Candidate is also expected to make some code changes/enhancements that arise from service requests.
• The Candidate will follow the technical standards and update the necessary documentation.
• To take on support of new application systems when they become operational.
• To assist users and answer queries regarding the supported operational systems.
• Report to the Project Manager in tracking and managing the project timelines and resources

Requirements

• At least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• working experience in the IT or Infocomm industry, with exposure to end-to-end software development lifecycle (SDLC).
• Effective communications skills to interact and coordinate with end-users.
• Working experience in Microsoft applications including Word, Excel and Outlook & in Project Management tracking tools such as Confluence, Jira.

Education/Experience

• Degree in Computer Science, Computer Engineering, or Information Technology.
• 1–3 years of relevant experience.

Job Description

• Administer and maintain networks, operating systems, storage, and backups.
• Design, implement, and test system development tasks.
• Provide 24/7 on-call support, rotating to resolve issues and minimize system downtime.
• Create and maintain technical documentation for efficient planning and operations.
• Collaborate with external parties and customers for issue resolution.

Skill Sets

• Knowledge of IT infrastructure, including OS, network, storage, and backup systems.
• Passion for learning and adopting new technologies.
• Strong teamwork and independent working abilities.
• Stakeholder management skills.
• Advantageous skills:
• Operating Systems: Windows Server (AD, DNS, Clustering), Linux (Red Hat, CentOS, Clustering, Satellite).
  Virtualization: VMware, Hyper-V, KVM.
  Scripting: Bash, Python, PowerShell, Ansible.
  

(EA Reg No: 20C0312)

You may submit your resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

• Be 'the driving force' for managing the applications in his/her scope, covering organizational responsibilities such as preparing meetings with vendors and internal stakeholders; setting up and maintaining a good governance structure to keep track of performance; anticipate on developments; know how and when to escalate and to feedback key messages towards both vendors and client's stakeholders.
• Ensure that the necessary IT risk related activities (such as verification and providing documentation for vulnerability scanning, threat assessment, security event monitoring, etc.) are timely performed .
• Assess certificates (like ISO) and Service Organization Control (SOC)/Audit reports, received from 3rd party, involving 1st Line of Defence Risk and prepares a concluding in control statement to be approved by 1st/2nd Line of Defence Risk and Asset Owner
• Identify and resolving problems both as a result of incidents and for continuous improvements.
• Ensure that all hardware and software within the system is suitably up to date, patched, supportable, secured and that application monitoring complies with client's standards and policies.
• Report incidents to 3rd party, provides 2nd line support, monitors progress of 3rd line support of 3rd party on high priority incidents and escalates timely when applicable. In case of incidents on client side (e.g. interfaces, configurations) you may in addition solve the incidents yourself.
• Act as single point of contact for incidents and provides urgency and impact (priority) to the 3rd party.
• Act as single point of contact for incidents and provides urgency and impact (priority) to the 3rd party together with 3rd party) and takes/coordinates appropriate actions.
• Align with 3rd party on release planning and arranges client's response, test, communication on new (SaaS) releases and patches, where needed
• Verify that the client's configured parts are still adequate after a new release
• Continuously improve the automation of testing.
• Determine impact of new/changed client's standards and policies.
• Conduct accurate maintenance of application components in the Configuration Management Database (CMDB)

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Project Engineer (IT)
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am to 6 pm)
• Salary Package: Up to SGD 3500 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Set up equipment for various systems and conduct testing and commissioning.
• Install electronic systems, including cabling and storage devices.
• Perform troubleshooting, repairs, and preventative maintenance on electronic systems.
• Manage projects and follow up with clients.
• Provide onsite support to diagnose and resolve technical issues.

APPLY NOW!!!

• Min. Diploma in IT or Engineering field
• Min. 1 year of working experience in Project Management or related field
• Familiar with Windows, Word, PowerPoint, Excel, and Access

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66287 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities:

· Designing and deploying enterprise-level hardware and software systems that support the organization’s operations

· Monitoring and maintaining IT infrastructure systems to ensure they remain operational and secure

· Developing disaster recovery plans and procedures in conjunction with other IT professionals

· Troubleshooting and resolving technical problems as they arise, either independently or in collaboration with other IT professionals

· Keeping abreast of technological advancements and emerging trends in hardware, software, and systems management to inform decision-making about IT infrastructure

Requirements:

· Proficient in hardware and software systems design and implementation, data center management, network protocols, and security protocols.

· Knowledge of cloud-based systems and virtualization.

· Excellent scripting and programming skills as well as experience with automation tools such as Ansible, Chef, Puppet, and Terraform

· Excellent problem-solving and organizational skills

· Able to work independently and as part of a team.

· Professional certification in Microsoft Certified Solutions (MCSE) or the CompTIA A+ Certification or others is advantageous.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Responsibilities:

• Lead the conceptualization, design, implementation, and troubleshooting of computer-related solutions to meet project and business needs.
• Guide and manage a team of technical and support specialists.
• Assign tasks and prioritize workload within the team.
• Conduct technical feasibility studies to address project stakeholders' needs.
• Evaluate current technology and recommend improvements for software and hardware.
• Communicate requirements to the team and oversee the implementation of solutions.
• Stay updated on the latest advancements in technology.

Requirements:

• 15 years of hands-on technical experience.
• Strong understanding of large computer/software systems.
• Experience in software development and system architecture/design/solutioning.
• Expertise in troubleshooting large systems.
• Proficiency in Windows and Linux servers/clients.
• Knowledge of networking and computer networks (routers, switches, firewalls, core network services).
• Experience with Docker containers and Microservices architecture is a plus.
• Automation experience using tools like Ansible is desirable.
• Experience with both Waterfall and Agile software development lifecycles.
• Understanding of data security, privacy, and protection is an advantage.
• Strong oral and written communication skills, with the ability to explain ideas clearly.

You may submit your resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.
(EA Reg No: 20C0312)

Responsibilities

• Provide single point of contact for incidents, service requests and escalations.

• Daily checks on equipment mounted in data centre racks.

• Manage equipment movement and handle the portable media storage for off-site storage.

• Daily monitoring of status and follow-up with relevant parties accordingly.

• Ensure smooth operation of the existing systems.

• Liaise with L1 and L2 Engineers on issues and service requests.

• Liaise with customers by means of ticketing system / emails / phone calls / walk-in.

• Report system incidents/problem and abnormalities.

• Liaise with Incident Manager on resolving incidents according to SLA.

• Adhere to service level agreement for response time and turnaround time for Service Request / Incidents.

Requirements

• Possess Nitec / Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hours shift work

Licence no: 12C6060

We are a Specialist Finance Technology Recruitment firm with over a decade of solid track record behind us. We are the go-to IT Search Firm for several top Investment Banks, Buy-Side Firms, and large-scale Enterprises.

We are looking for a self-driven and eager individual for the opportunity to make an impact. With the right tools, training, and platform, you know you can make a big difference.

What we’re looking for:

• 3 - 8 years of work experience in Recruitment / Sales (someone with a background in Technology Recruitment is highly preferred)
• Bachelor's Degree in any discipline
• Driven, resourceful, and proactive personality with a strong work ethic
• Comfortable continually reaching out to, and building relationships with new people
• Technical background is a major plus but if you want to learn, we can teach you
• Ability to work under pressure, meet deadlines and performance targets
• Strong interpersonal and communication skills

If you are interested in the position, please send your CV to Charlie Kim @ [email protected] (EA Registration number: R22104834)

Job Title: IT Business Solutions Project Specialist

Location: Block 19, Kallang Avenue, Singapore 339410
Type: Full-Time

Are you ready to grow your career in IT?
If professional development and career growth are important to you, we want you on our team!

We are a dynamic and growing Information Technology company specializing in quality software solutions and technical support. Joining us means stepping into a role with abundant opportunities to learn, including ERP project implementations and support for diverse clients. Comprehensive training and mentorship are provided to set you up for success.

What You’ll Do:

• Install and configure computer hardware, software, networks, printers, and scanners.
• Respond to client sites to troubleshoot and resolve IT hardware, software, and system issues.
• Escalate major and critical incidents promptly.
• Provide user training on ERP software usage.
• Offer 1st line support for ERP software, including responding to customer calls, assisting with implementation, and coordinating with the development team for fixes.
• Test new software developments to ensure quality.

What We’re Looking For:

• Education: Minimum Diploma in Computer Science, Computing Engineering, Information Technology, or equivalent.
• Experience: At least 1 year of technical support experience (hardware, software, networking, printers, peripherals). Knowledge of Linux is a bonus!
• Skills:Troubleshooting and problem-solving.
  Strong interpersonal and communication skills.
  A passion for interacting with clients and delivering excellent support.
  Basic understanding of networking and technical support principles.
  

Note: No prior ERP software or coding knowledge is required—training and mentorship will be provided.

Why Join Us?

• A supportive environment with hands-on training and mentorship.
• Opportunities to work on ERP implementations and diverse client projects.
• A chance to grow with a team passionate about IT innovation and customer success.

Take the Next Step in Your Career!
If this sounds like the role for you, apply now and embark on a journey of growth and opportunity in IT

Job Requirements:

• Minimum Degree in IT discipline or equivalent relevant IT experience
• ITIL foundation certification is preferred
• Cloud computing
• Good track record in implementing IT projects and Digital initiatives, preferably in financial industry
• At least 10 years working experience and 5 years in management capacity
• Strong appreciation of latest technologies, strategies and innovative approaches to help transform the business
• Familiar with managing technologies such as Oracle database, Java, REST APIs & Cloud (AWS & Office365)
• Strong ability to influence and manage vendors
• Excellent communication and leadership skills

Job Descriptions:

• Delivery of IT plan on target and within budget
• Ownership of IT roadmap and prioritization process.
• Manage IT demands from senior business stakeholders - setting and managing their expectations, identifying needs and evaluating alternative business solutions.
• Build and maintain strong working relationships with partners and vendors;
• Plan and organize the resources and capacity required to ensure smooth operation of the systems and infrastructure;
• Evaluate and recommend technologies, which will maximize the returns for the business;
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance in line with MAS regulations
• Lead and manage IT function to provide effective services to support day to day business operation
• Ensure monitoring and control of IT spend
• Develop and manage the IT roadmap and driven automation/digitalization of the company
• Carry out evaluation and assessment of new technologies with business cases for the purchase of new technologies and/or system developments to deliver business initiatives
• Manage the lifecycle of applications and systems efficiently by ensuing supportability and planning upgrades, migration paths and replacements in a timely and effective manner.
• Establish metrics, Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and protocols
• Ensure the development and, if necessary, successful implementation of disaster recovery and contingency plans
• Managing supplier and vendor relationships and ensuring adherence to group policies in this regard
• Carry out regular review and monitoring activities to ensure compliance to MAS TRM, IT policies and IT security
• Provide periodic reporting as required by management, including monthly management report, Board and Risk.
• Contribute to the capture, dissemination and embedding of best practices in technology management through networking, compliance with knowledge management practice and promotion of new and better ways of working
• Contribute to the identification, assessment and management of technology risks in Singapore

Interested candidates please send resume to [email protected]

ROLE/JOB SUMMARY:

In search for a competent and dynamic individual contributor to provide end-user computing device (EUCD) support within our organization. This role focuses on delivering high-quality technical assistance, maintaining hardware and software systems, and ensuring seamless IT operations. The ideal candidate will possess strong troubleshooting skills, excellent customer service, and a proactive approach to resolving workplace IT issues. The IT Infrastructure Specialist will also work with other IT teams to ensure that the organization's IT systems are aligned with the business goals.

Key Responsibilities:

· Technical Support: Provide frontline IT support for desktops, laptops, mobile devices, and peripheral equipment, ensuring minimal disruption to business operations.

· Incident Management: Respond to service desk tickets, troubleshoot technical issues, and escalate complex problems as required.

· Installation and Configuration: Install, configure, and maintain operating systems, software applications, and hardware devices.

· System Maintenance: Perform regular maintenance, updates, and patches to ensure systems are secure and up to date.

· User Support: Assist users with IT-related queries, including email, remote access, network connectivity, and software applications. Handle users onboarding/off-boarding.

· Documentation: Maintain detailed records of issues, resolutions, and user requests to improve processes and support strategies.

· Asset Management: Track and manage IT assets, including inventory updates, procurement, EUCD technology refresh and disposal of outdated equipment.

· Security Compliance: Ensure compliance with IT security policies and practices, including access controls and data protection protocols.

· Collaboration: Work closely with other IT teams to coordinate activities and support broader IT projects and initiatives.

Continuous Learning and Development:

· Stay updated on emerging technologies and security trends.

· Pursue certifications and training to enhance skills.

Teamwork and Communication:

· Work collaboratively with team members to achieve project goals.

· Communicate effectively with stakeholders and end-users.

REQUIRED QUALIFICATIONS AND SKILLS:

Technical/ Professional:

· Diploma/Degree in IT/IS related discipline

· At least 3 years of experience in IT/IS industry

· Proven experience in IT support or EUCD services, preferably in a corporate environment.

· Proficiency in Windows and macOS operating systems, Microsoft Office 365, and common workplace tools.

· Strong knowledge of network protocols, Active Directory, and remote desktop support tools.

· Excellent problem-solving abilities and attention to detail.

· Ability to prioritize tasks, work under pressure, and handle multiple responsibilities simultaneously.

· Excellent communication and interpersonal skills

· Some project management experience will have added advantage

Technological:

· Certifications such as CompTIA A+ or ITIL are a plus.

General:

· Able to speak/write English fluently

· Good communication & presentation skills

People/Relations:

· Good analytic, vendor/partner management skills

· Mature individual with ability to handle crisis and demanding users

· Work well with people at all levels of all races and nationalities

OTHER REQUIREMENTS (Physical, Certificates, Etc):

• Managed/supported IT in a 24X7 environment is preferred
• Expected to work the necessary hours to complete duties and/or fulfill responsibility
• Domestic and international travelling may be required

Responsibilities:

• Develop end-to-end sourcing strategies for all the open job positions, using various sources (recruiting website, referrals, on-site, etc.)
• Screening, filtering, and shortlisting of candidates as well as managing interview schedules.
• Source and interview candidates, presenting qualified ones to hiring managers.
• Provide HR hiring advices to department heads to discuss on their hiring needs, market conditions, and align on expectations.
• Ensure all candidate credentials and information is up-to-date HR system.
• Manage employee on-boarding and off-boarding activities.
• Ensure HR practices and candidate sourcing procedure are comply with local employment regulations and MOM rules.
• Involve in local/ regional HR projects when needed.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Human Resources, Business, or related field.
• At least 2 - 3 years of experience in end-to-end talent acquisition and recruitment activities, preferably handling technology-related roles.
• Candidate with immediate availaibility or with short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are seeking a dynamic IT Project Manager/Business Analyst to lead the development and deployment of a new healthcare IT product. The ideal candidate will have a blend of technical expertise, project management capabilities, and a knack for stakeholder engagement. This role requires a hands-on approach to managing the project lifecycle, ensuring seamless collaboration between technical and business teams while contributing to coding and development tasks.

Key Responsibilities

Requirements Gathering & Analysis:

• Collaborate with stakeholders to define and document detailed business and technical requirements for the new product.
• Translate business requirements into technical for the development team
• Identify risks and technical challenges at the requirements stage to plan mitigation
• Estimate effort and plan timeline for delivery to propose to the program director

Stakeholder Management:

• Act as the primary point of contact between technical teams and business stakeholders, ensuring alignment of technical deliverables with business objectives.

Development & Coding:

• Contribute technical expertise, particularly in coding with Python and object-oriented programming languages such as Java.
• Leverage full stack development skills to support technical teams during critical project phases.

UI/UX Contribution:

• Provide input into user interface design to ensure it meets user needs and aligns with the product's functionality.

Quality Assurance:

• Lead quality assurance processes, including test case development, to ensure a high-quality product launch.

Problem Solving:

• Tackle project challenges proactively by identifying root causes and delivering practical solutions under tight deadlines.

Communication & Collaboration:

• Clearly articulate complex technical concepts to non-technical stakeholders and present updates to diverse audiences.
• Work closely with cross-functional and geographically distributed teams to achieve project objectives.

Your Profile

Experience:

• At least 3 years managing large-scale IT projects, preferably involving new product development and deployment.

Technical Skills:

• Proficiency in Python and object-oriented programming (e.g., Java).
• Experience in full stack development.
• Familiarity with UI/UX design principles.
• Solid understanding of quality assurance processes.
• Agile development experience.

Soft Skills:

• Strong problem-solving and critical-thinking abilities.
• Ability to convey technical concepts to non-technical audiences.
• Excellent communication, presentation, and interpersonal skills.
• High tolerance for stress and adaptability to dynamic environments.

Preferred Attributes:

• Independent and proactive problem solver.
• Highly organized with exceptional prioritization skills.
• Experience working within cross-functional and distributed teams.

Job Responsibilities:

• Manage infra projects to meet delivery to customer’s satisfaction
• Handle project’s scope of work according to requirements and contractual KPIs
• Manage external vendors/contractors for provision of material or support services
• Prepare project documentation, progress reports to meet quality standards
• Lead project team to provide engineering, operation support and maintenance to operational/production system
• Gather customers’ requests for system enhancements and propose solutions
• Participate or support in new business prospects or tender involvement

Requirements:

• At least 4 – 5 years’ Project Manager experience, handling infrastructure projects
• Experience with government projects will be an added advantage
• Knowledge and experience with ITSM – ITIL Framework
• Excellent communication skills with customers

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Job Responsibilities

• Develop comprehensive project plans, including timelines, milestones, resource allocation and dependencies and drive project execution from initiation to closure.
• Manage and lead project teams.
• Foster a culture of collaboration, transparency, and accountability, ensuring cross functional teamwork and alignment to project goals and objectives.
• Effectively communicate project progress, status, and key decisions to stakeholders, including senior management, and provide regular updates on project metrics, risk and dependencies.
• Own and be responsible for the successful delivery of projects, ensuring they are completed on time, meeting requirements and within allocated budget.
• Manage project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with the Project Management Process and Methodology.
• Work closely with Project Lead/Owner or Sponsor to drive strategic or major initiatives as part of the organization’s roadmap and strategy.
• Participate in pre-project activities such as estimation of project efforts, preparation of high-level project plan with project timeline and resource requirements/staffing and organization of project team.
• Manage relationships across all departments, partners including external parties (vendor and/or outsource partners), defining requirements, agreeing terms, and ensuring delivery in accordance to agreed timeline.
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution.
• Analyse and highlight project risks and develop necessary risk mitigation plans.
• Analyse and highlight project dependencies to pre-empt project issues.
• Maintain project issue register to keep close match of the project issues till their resolution.
• Develop, prepare, and deliver Management Information and reports regularly to support decision making.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlight any potential concerns /risks and proactively shares best risk management practices.
• Main KPIs - Delivery of projects with agreed cost, scope, schedule, and outcome, and they are baselined and traceable.

Job Requirements

• Bachelor’s degree in information technology, Computer Science or equivalent with min. 8 years of experience in IT Project Management in the financial industry or in the payment domain.
• Demonstrated good knowledge and technical proficiency in corporate banking cross border payment area and project management.
• Experience in managing the entire software development practices, various development methodologies and implementation.
• In-depth knowledge on Project Management and Business Analysis
• Possess leadership, capable of managing stakeholders and maintaining relationships in large scale projects.
• trong team management skills, influencing skills and collaborative team player.
• Excellent communication, interpersonal and presentation skills.
• delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a Senior Analyst, IT Quality Management to lead quality assurance for IT projects, overseeing compliance, stakeholder management, and regulatory audit readiness. He/ she will be involved in defining and maintaining IT policies and procedures within the compliance framework.

What you will do

• Oversee the computer system validation (CSV) process for IT initiatives, such as upgrades to ERP and MES systems, change management and ensure sustained quality throughout software development, configuration, and testing phases
• Liaise with stakeholders across the Quality Management System (QMS) and IT departments and provide comprehensive status updates, promptly escalating any issues requiring management attention and resolution
• Regularly produce mandated compliance reports on a monthly, quarterly, and other periodic basis, in accordance with relevant regulatory guidelines
• Facilitate thorough reviews of requirements and design artifacts, proactively validating their applicability, accuracy, feasibility, usability, clarity, and testability
• Collaborate closely with stakeholders to compile necessary artifacts, evidence, and documentation, ensuring readiness for periodic regulatory audits (e.g., FDA, TUV, GMP, ISO, etc.)
• Develop and uphold IT policies, Standard Operating Procedures (SOPs), and Work Instructions within the overarching framework of IT and QMS compliance.

What you bring

Experience

• Minimum 3 years of experience in IT Computer System Validation (CSV) and/or Change Release Management background in software requirements, development and/or testing activities in a Regulated industry, preferably Medical Devices or Healthcare
• Track record as contributor in providing IT Computer System Validation (CSV) and/or change management support in a senior analyst capacity
• Experience and/or certification in ISO 13485 is preferred
• Good Documentation Practice knowledge and ITIL v3 or v4 certification is an added advantage.

Personal competencies

• Comfortable working with people from various level of management, from operational and working level to senior management level
• Able to work alone and with minimum supervision/guidance
• Ability to handle issues from beginning to closure.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

We are hiring a Corporate IT Engineer to provide technical support for desktop systems, networks, and applications. The role involves troubleshooting hardware and software issues, ensuring smooth IT operations, and delivering excellent customer service.

Responsibilities:

• Provide Level 1 and Level 2 support for hardware, software, and network issues.
• Troubleshoot and resolve issues with Windows, macOS, and Microsoft 365.
• Configure and maintain desktops, laptops, and mobile devices.
• Monitor and ensure compliance with endpoint security policies.
• Manage and resolve tickets using ITSM tools like Jira or ServiceNow.
• Assist with onboarding and offboarding, including account setups and hardware preparation.
• Participate in IT infrastructure projects, upgrades, and migrations.

Requirements:

• 2+ years of IT support experience.
• Proficiency in Windows, macOS, Active Directory, and networking basics.
• Experience with ITSM tools and remote support platforms.
• Strong communication, problem-solving skills, and customer service focus.
• Preferred certifications: CompTIA A+, Microsoft Modern Desktop Administrator, or ITIL Foundation.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified

Please email a copy of your detailed resume to [email protected] for immediate processing.

• To provide onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering, Electronics or related field
• 2 to 3 years of desktop support experience in Corporate environment
• 5 days work at Raffles Quay
• MNC work environment
• Salary $2700 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Responsibilities:

• Perform project management of IT initiatives (event, promotion)
• Ensure timely and accurate delivery of technology products and services (POS function/price update)
• Oversee new system facilitation, current system enhancement
• Manage external IT vendors relationships and services
• Installation and configuration computer hardware, software, systems, networks, printers and scanners
• Work closely with IT HQ to implement and manage systems
• Responding to technical breakdowns and resolution
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing IT equipment and replacing parts
• Management of stocks of IT equipment and other supplies
• Inventory system management (Axapta)

Requirements:

• Diploma in Information Technology
• Minimum 2 years relevant experience
• Good attitude and willing to learn with excellent communication and analytical with good time management, good problem-solving skills and documentation skills
• A motivated team player with strong qualities to lead and work in a challenging environment with tight timeline
• Willing to travel and able to work in either office hours or rotating shifts, weekends and overtime if required
• Ability to work independently with strong drive and willingness to take up challenges.

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply.

Only shortlisted candidates will be notified.

Key Responsibilities

• Required to manage and operate (hands-on) systems (server & storage) used in the University. Familiar with Microsoft Windows Server, SQL Databases, Linux, Cohesity Backup System, Office365, Microsoft HyperV, VMware/Netapp storage, Storage Spaces Direct, Hitachi (HCP), McAfee and Azure Cloud Platform. A strong knowledge on Microsoft Active Directory Architecture, PowerShell, Group Policies and Active Directory Federation Service is required.
• Required to provide Systems administration of Active Directory, Multi-Factor Authentication platform such as Okta, Antivirus and others.
• Required to provide Management systems availability statistics and patching reports, IT DR support and IT support for teaching-learning.
• Required to perform Systems hardening, Systems patching, Systems onboarding and decommissioning and other Systems related support services.
• Work with users to identify, understand requirements and develop deployment plans, assist with planning, developing, implementing and managing all system assets deployed in the University.
• Participate in process improvements such as operational efficiency of Systems Operations to provide prompt and effective support to existing systems.
• Rotational on-call duty along with team members and after office hours support.

Requirements

• Degree/Diploma in Computer Science or equivalent with at least 5 years of relevant working experience in design, configuration and management of Windows and Linux Infrastructure.
• Strong technical competencies and analytical mind, with specialized certifications such as MCSE, RHCE, CDCP, CCNA, ITIL, etc. would be preferred.
• Good working knowledge of IT governance, systems, security and system technologies and able to work with cross-functional departments.
• Excellent written, communication and interpersonal skills.
• Other traits include positive attitude, self-motivated, customer service oriented and a team player.

Only shortlisted candidate will be notified.

REQUIREMENTS OF IT APPLICATION PROJECT MANAGER (PM)

Work Experience:

a. Candidate must have minimally 5 years of IT Application PM experience in recent years.

b. Candidate must have recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem / Incident Management.

c. Recent relevant experience in supporting Government Projects will be an added advantage.

d. PM with recent exposure in managing project budget, timeline as well as scope will be an added advantage.

e. PM with recent experience in supporting applications operations will be an added advantage.

f. Relevant PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery, and proficiency in Microsoft Azure will be an added advantage.

General Skillset.

a. Strong analytical, conceptualisation and problem-solving skills.

b. Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

c. Results and customer oriented.

d. Team player with strong organization and people handling skills.

e. Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

f. PM with strong communication skills, good writing skills and analytic skillset will be an added advantage.

g. PM with relevant healthcare domain knowledge will be an added advantage.

Responsibilities:

• Oversee and drive revenue growth for the key business areas: integrated system solutions (lockers, Kiosk, Biometric authentication system, and related offerings) and product sales.
• Set revenue goals for the department and ensure profitability. Drive cost optimization and improve return on investment.
• Lead all aspects of the business division, from strategic sales planning and pipeline development to team management, budget control, and performance optimization.
• Lead proposal activities, bid management, and contract negotiations to secure government projects.
• Cultivate and maintain strong relationships with key decision-makers across various sectors, including government agencies in Singapore, proactively identifying and capitalizing on new business opportunities.
• Foster close collaboration with company's global entities (including those in Japan and the US), maximizing synergies to drive overall company growth.
• Provide ongoing mentorship, guidance, and performance evaluations for team members.

Requirements:

• Bachelor’s degree in economic, business management, law, or related field; Master’s degree preferred.
• 10+ years of global sales experience
• Experience in system solutions sales and working with government agencies.
• Developed trust-based relationships with key stakeholders in government agencies and relevant partners.
• Deep understanding of digital technologies (AI, IoT, cloud, data analytics)
• Strong analytical skills, computer, and the ability to work autonomously in a multicultural environment
• Demonstrated commitment to organizational values, along with excellent interpersonal and leadership skills.
• An interest in developing skills in overall company management for future growth within the company is preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
   Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.
2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
   Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.
3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
   Implement effective incident management and problem-solving processes.
4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Ensure accurate inventory and licensing compliance while optimizing asset utilization.
5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
   Conduct regular testing and updates of these plans.
7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts, service-level agreements (SLAs), and ensure service quality.
8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
   Analyze performance metrics and recommend improvements.
9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
   Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.
4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Job Description:

• Contribute to IT initiatives for Antaes Asia clients
• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank.
• Interaction with developers to define implementation specs.
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through scrum, Jira and Kanban, techniques.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• At least Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) or related fields
• At least 5 years of relevant experience
• Strong Communication to bring consensus on requirement.
• Strong functional knowledge of financial product & regulatory reporting
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Experience of capital market processes, e.g. Pricing, Sales/Trader workflow, etc
• Exposure to Microservices based architecture, Kibana, Collibra is a plus
• Strong problem solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (SQL/Oracle/Sybase),TSQL
• A knowledge of FPML & XML/XSLT/XPath would be an added advantage