We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognised.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Candidates must at least possess A Level, a Diploma, Advanced/ Higher/ Graduate Diploma, any field.

Shortlisted candidates will be notified very soon.

General Description

• Provide first-level technical support to end-users for desktop and laptop hardware, software, basic infrastructure, and network issues.

• Diagnose and resolve issues related to desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.

• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.

• Follow ITIL processes for incident, problem, and change management.

• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.

• Maintain accurate and up-to-date records of all desktop, infrastructure, and network-related activities.

• Ensure compliance with IT policies and procedures.

• Assist with the management of the asset inventory for desktops, laptops, and network devices.

• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.

• Any other task assigned by the reporting manager or team lead.

Work Experience

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

GENERAL SUMMARY

The Admin and Finance Executive supports the overall operations of Dayspring Residential Treatment Centre (DRTC) by providing administrative assistance and effective financial system. By collaborating with the different DRTC Departments and HCSA Corporate Department, she ensures smooth day-to-day operation of DRTC.

DUTIES AND RESPONSIBILITIES

Administration

1. Word processing, minute taking, photocopying, scanning, document posting, etc

2. Lead office supply management and inventory controls

3. Maintain proper records and filing of documents for audit by MSF and external auditor

4. Support and provide administrative assistance to the different DRTC Department

5. Other ad hoc admin duties assigned from time to time

Finance

1. Process petty cash claims ensuring that payments are timely and accurately reimbursed

2. Settle DRTC bills, invoices, etc

3. Banking in of cash receipts/Encashing of DRTC cash float cheque

4. Maintain proper accounting records for audit purpose

5. Attend to external auditors during statutory audit

6. Submit timely reports

7. Other ad hoc financial responsibilities

8. Process ad hoc payments for suppliers, contractors, part-timers, volunteers’ other allowances

Office Management

1. Greet guests/visitors to DRTC

2. Share responsibility for maintaining a tidy and appropriately maintained office

3. Perform office communication as part of managing DRTC Calendar

4. Manage and maintain equipment and office supplies, room booking system, etc

Meetings

1. Organise and lead office meeting.

2. Attend and participate in admin and staff meetings.

3. Attend HCSA-wide meeting and other required meetings.

4. Participate in special projects/programmes and committees.

Others

1. Perform additional duties as required by the nature of the position or as requested by Supervisor/Head of Home.

QUALIFICATIONS

Education And Experience

· Minimum degree in related field of study is preferred but not required.

· 2 years’ experience working in residential setting is an advantage.

Other Requirements (if any)

1. Effective communication skills (oral and written)

2. Basic knowledge on bookkeeping, accounts payable and receivable

3. Computer literate, including effective working skills of MS Word, Excel and e-mail

4. Ability to communicate effectively with individuals at all levels of the organization

5. Ability to work independently and as a team

6. Able to work well under pressure and meet set deadlines

7. Good organizational, time management and prioritizing skills

8. Ability to implement company policies and procedures

9. Attention to detail in all areas of work

10. High level of personal integrity

Salary commensurate with experience. Venue of Work: Pasir Panjang

• Responsible for all ISO Tank operation matters.
• Handle documents for import/export, transshipment operations and orders handling domestic and overseas customers.
• Liaise with haulers, forwarders and customers and handle invoices and payment matters.

Requirements:

• Diploma and above
• At least 2 years of operations experience in ISO Tanks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

-Provide maintenance and support for Customers' Enterprise IT Network Services

-Hands-on experience in any Windows/Linux Server configurations

-Perform troubleshooting and problem identification for any infra services

-Able to perform as the role of Project Lead / Coordinator in project management for small to medium size projects or Service Requests

-Participate in the design of information and operational support systems

-Provide documentation for deployments

-Must be able to learn and work independently

-Basic understanding in network implementation

-Basic scripting knowledge in Linux/Windows

-General understanding in security implementations

Requirements:

-Diploma / Bachelor’s degree in Engineering, Computer Science, Information Technology, Security or equivalent

-Required to have minimum 1 - 2 years of hands-on technical support experience in SI Environment

-Fast-paced environment

-Proven analytical and problem-solving abilities

-Highly self-motivated and directed, with keen attention to detail

-Experience working in a team-oriented, collaborative environment

-Good communication and writing skills

-Strong customer service orientation

-Able to work independently

-Fresh Graduate are welcome to apply

Job Highlights
-Career development opportunities
-Remuneration package for right candidate
Job Responsibilities:
-Outdoor Job Nature
-Coordinate Jobs between Clients and Operations
-Develop new accounts & grow customer base
-To meet monthly Sales target & Collection.
-Manage, Maintain & build rapport with existing clientele Base
-Creating Brand and product awareness for client

Benefits:
-Coaching will be provided
-Career Advancement
-Uncapped earnings based on efforts

Job Requirements:
-Basic Computer Literacy - Required skill(s): Microsoft office.
-Min Diploma/Degree in Marketing/Branding/Comms or related course of studies
-At least 2 years experience require
-Bilingual in English & Mandarin (in order to handle queries and manage, maintain & build good relationship with new and existing clients.)
-Must possess a valid class 3/3A driving license & Candidates with own car will have added advantage
-Sales Performance Driven
-Good interpersonal & Communication Skills (Verbal & Written)
-Highly Sociable, outgoing personality & likes meeting new people
-Must take intiative & be able to work independently

Job Description

• Plan and execute advertising and promotional activities to help clients achieve their marketing objectives.
• Develop marketing messages, content and creative works for events and campaigns and manage social media accounts like Facebook, Instagram, etc.
• Working closely with internal and external parties to develop collaborative promotions and sponsorships and plan for interesting events concept.
• Manage advertising and event spaces and manage allocated marketing budgets for various campaigns and activities like events, decorations, gift redemptions etc.
• Any other ad-hoc duties are assigned.

Job Requirements

• Minimum Diploma in Mass Communications, Public Relations, Events Management, Sociology, Psychology or Journalism.
• Preferably 3 to 5 years of relevant working experience with events management.
• Fresh graduates are welcome to apply.
• A team player with strong relationship building skills.
• Skilled in creating motion graphics and editing video.
• Knowledge of image editing and digital sketching software such as Adobe Photoshop and Illustrator.

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

Job Description

• Coordinate with relevant parties to resolve delivery related issue, ensure orders are delivered in a timely manner and improve customer satisfaction
• Handle customer feedbacks on order fulfilment
• Execute logistic tasks within stated guidelines and policies
• Manage customer billing & coordinate with finance
• Work closely with Transport/Operation Manager
• Ensure all drivers and delivery assistants comply to SOPs
• Plan, schedule, organize and assign jobs daily
• Assist the Operation Manager to monitor the vehicles' servicing/maintenance schedule and arrange accordingly

Job Requirement

• Applicants must be willing to work in logistics industry
• Preferred 1 year(s) of working experience in the logistics field for this position
• Ability to work independently and meet tight deadlines
• Ability to handle stress in a fast-paced environment
• Good communication skill
• Proficient in MS Office and basic MS Excel skills
• Able to read, write and communicate in English and Chinese (to communicate with Mandarin speaking workers)
• Possession of Class 3/4 License will be a plus point

Job Benefits

• Performance Bonus
• Annual Leave
• Medical Benefits
• Flexible Working Hours

SearchAsia Consulting started in 2007 as an executive-search firm that is part of the SGX-listed HRnetGroup. Across the APAC region are a total of 14 offices, with clients ranging from SMEs, local conglomerates to Fortune 500 companies. Our mission is to bring together high-potential job seekers and high-growth businesses, while maintaining a flawless and unparalleled experience for both our candidates and clients.

We present an exciting opportunity for a motivated and confident individual to kickstart their career as a HR Executive Associate.You will be part of a dynamic, high-performing team which operates in synergy. If you are a recent graduate looking to embark on a meaningful and impactful career, we want to hear from you!

Job Responsibilities:

· Manage the full, end-to-end recruitment process from sourcing and interviewing candidates, to driving offers.

· Prospect for potential candidates using a variety of sourcing tools, i.e business contacts, referrals, LinkedIn, directing recruiting, existing database and internet advertising.

· Interview and assess potential clients on their personality, culture and abilities to find an ideal fit for the role.

· Drive the offer process, including extending offers, negotiation, closing offers.

· Provide guidance for new hires through the on-boarding program to assimilate into the new work environment.

· Collaborate with the Marketing Department to develop innovative outreach strategies for branding-management (i.e. contribute ideas and collaborate on campaigns).

· Proactively manage recruitment channels and monitor applicant flows, suggesting enhancements to attract a more targeted audience.

What you need:

· Strong communication and influencing skills to create strong professional relationships.

· Adept in team and independent work settings.

· Result oriented and success-driven.

· Are highly motivated, enthusiastic, confident and creative.

· Highly organised with detail minded and confident using Microsoft Excel.

What you gain:

· Gain experience in the full cycle of technical recruitment: sourcing appropriate candidates, screening candidates according to company requirements.

· Receive direct mentorship from our seasoned HR professionals, who possess extensive expertise and an extensive network of connections.

· Enjoy a positive, welcoming, and dynamic work environment, learning and connecting with professionals in the HR sector.

· Competitive commission scheme that recognizes and rewards your contributions.

Talents we are looking for:

· Bachelor's degree in Human Resources, Business Administration, or a related field.

· Graduates without prior work experience are strongly encouraged to apply.

· Excellent communication and influencing skills in creating strong professional relationships.

· Demonstrates a willingness to learn and maintain a positive mindset.

· Highly driven, prioritising a commitment to maintaining high standards.

· Fluency in English with strong written and verbal communication.

Contact us:

Interested applicants, please send your detailed resume to:

· Jocelyn Ho Wen Mun (R1658156) | EA License: 16S8107

· HR Manager

· [email protected]

Visit our corporate website at https://www.searchasia.com.sg for more information and connect with us on LinkedIn at https://www.linkedin.com/company/searchasiaconsulting.

We regret that only shortlisted candidates will be notified.

• Perform full spectrum of HR and administrative support.
• Handle work pass applications, renewal and cancellation of foreign workers and process claims of government grants such as maternity leave and childcare leave applications.
• Responsible for monthly processing and submission of payroll and reports.
• Review, enhance and maintain HR policies and procedures.

Requirements:

• Diploma in Human Resource Management or equivalent.
• At least 2 years of HR and admin experience in Logistics/Freight Forwarding industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job description
Administrative

· In charge of day-to-day company operations and duties, including answering phone call, attending to visitors/clients, arranging despatch/courier service, opening mailbox & distributing mail & etc

· Filing, scanning of Statutory Files and updating of information on relevant system

· Support the general admin duties of the company (including liaising and attending to enquiries from clients)

· Any other ad-hoc duties when required (such as ordering stationery, pantry supplies management, copier troubleshooting & etc.)

· Provide clerical and administrative support to Manager(s) and Director(s)

· Support and coordinate recruitment processes (such as job advertisements posting and arranging interviews for suitable candidate & etc)

Accounting

· Bookkeeping of company accounts and client(s) accounting

· Prepare customer invoices and follow-up outstanding payments through phone call/email and posting of statement of account

· Maintain customer profile and register new customer details into system

· Prepare payment voucher and record customer receipts into system

· Track bank transaction(s) and record payments and receipts

· Prepare and generate monthly report(s) to Management

Requirements

· Min 1 year of experience in similar role

· Preferable with full sets of accounts experience

· Detailed, well organised, meticulous and proficient in MS Excel & Office

· Good communication skills and strong problem solving skills

· Possess good communication and interpersonal skills

· Able to meet tight deadlines and with minimum supervision

· Able to work independently in a fast-paced environment

Duration: 19 weeks (Maternity Cover)

Mon- Fri, office hours.

Job Scope:

• Data entry, scheduling appointments and billing of services

• Staff on-boarding / off-boarding

• Receive and respond to all enquiries

• Inventory management of consumables and equipment

• Ensure data entry and billing activities are promptly and accurately captured in the respective database and/or systems within the stipulated timeline

• Ensure staff receives the appropriate access and equipment on the first day of work

• Ensure all relevant access and equipment are reclaimed / terminated on staff’s last day of work

• Ensure all enquiries are promptly and professionally handled within the stipulated timeline

• Ensure all relevant consumables and inventory are adequate to meet operational needs

• Any other duties assigned

Requirements

• Diploma in any discipline

• At least 2 years of working experience

• Self-motivated and strong team player

• Meticulous and strong organizational skills

• Proficient in Microsoft Office (PowerPoint, Word and Excel)

• Effective written and verbal communication skill

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Description:

- To manage end to end operation, logistics and sales support functions.

- It involves planning, organizing, coordinating, rescheduling and controlling all the resources needed in carry out an efficient operation job

- Order process - Filter order and update

- Planning buffer and Rescheduling

- Coordinate with Supplier/Customer

- Logistic - Inspect and handle Inbound/Outbound shipment Monthly Reports

- Ad hoc duties, if any

Job Requirement:

- Meticulous and Details Oriented

- Self-Discipline

- Team work

- Ability to Multitask and Initiate in a fast-paced and challenging Environment

- Degree or Diploma and equivalence

- Experience in shipping or scheduling

- Candidates without experience are welcome to apply

- Able to start work immediately will be good.

• Assess port agencies’ quotation from required port agents.
• Liaise with port agents and ship charterers on tanker movements.
• Coordinate pilot for Singapore inward, berthing, unberthing and outward passage.
• Monitor vessels’ status and movement on a daily basis.

Requirements:

• Diploma and above
• At least 2 years of operations/post fixtures experience with shipowners, charterers or shipbrokers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Digital Marketing Strategies and Execution
• SEO and SEM
• Social Media Marketing
• Content Marketing
• Web Design
• Leads Generation

Requirements

• Driven, Initiated, Responsible, Meticulous, Problem Solver, Good with Design
• PROFICIENT IN DESIGN WORK (e.g. Using Photoshop, Canva etc). Must have past portfolio for our reference.
• PROFICIENT in Digital Marketing Channels (e.g. SEO, SEM, Social Media Marketing Strategies and Implementation)
• PROFICIENT in Web design (e.g. Using Wordpress, WIX etc)
• If have skills in video editing/ photography would be a bonus
• Must have prior experience. If fresh graduate, must have past portfolio to showcase.

Benefits

• Salary Range: SGD 2500 to SGD 3200 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, drinks, in the office

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

THE JOB:

• Assist in the formulation and execution of CRM marketing automation, journeys, and processes to achieve business efficiency
• Leverage CRM tools to analyse customer database, derive insights and execute recommendations together with cross functional team
• To be the data custodian for the brand. Maintain, monitor, and ensure customer database is updated in line with internal data quality policy
• Support leads assignment and monitor follow-up tasks closely by the sales team
• Generate and analyse CRM campaign result, draw insights and propose data-driven ideas and recommendations

The Requirements:

• Min Diploma/ Degree holders in Marketing / CRM / Business Administration
• 1-2 years of Marketing/CRM-related experience.
• Knowledge of CRM principles and customer journeys

Salary Range: $3,500 to $4,200

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Job Scope:

• Assist in developing and executing BIM Executive plan for company level and project level;
• Assist to review, develop and maintain office BIM documentation standards;
• Assist and support the office in any kind of architectural projects and ensure completeness and accuracy of the BIM model and drawings;
• BIM coordination with client and external consultants;

Detailed Job Description:

• Be technically proficient in prevailing BIM standards and to maintain up-to-date knowledge of BIM best practices;
• Assist to develop or co-author office BIM standards;
• Ensure that the firm performs within set technical guidelines by providing or co-authoring standard operating procedures;
• Meet with senior management regularly and give regular reports, which include individual's performance, project status and development of BIM standards;
• Ensure that technical procedures, documentations and standard policies are adhered to;
• To assist in setting up and periodically review the BIM reference library;
• Create and develop BIM models and documents;
• Continued coordination of BIM model with third parties such as consultants, specialists, contractors, clients and the like;
• Assist senior in technical training to the office and provide continuing coaching and upgrading as required;

The Opportunity

• Our Client, is an established MNC company
• Senior/Executive Facilities Operation
• Location: Kallang Wave Mall, Singapore
• Basic Salary: $3700 - $5000 (Based on experience)
• Completion Bonus!
• Long term contract, convertible!

The Talent

• Degree and/or Diploma in Engineering, Facilities, Building or any related field
• Candidates with/without experience welcome to apply
• Willing to work beyond standard operating hours
• Strong in communication, problem-solving and interpersonal skills

The Job

• Support Ops Manager in managing operations and maintenance
• Managing maintenance works
• Prepare & supervise expenses for the operations needs
• Assisting asset, renovation and promotional activities
• Liaise with several department to expedite the work process
• Lead and manage technicians to achieve the required standard process
• Ad-hoc duties will be assigned

Next Step

• Interested candidates can Whatsapp to +6582068857 or email to [email protected] with details below:
• 1.Full Name
• 2.Residential Area
• 3.Work commit period
• 4.Updated Resume

Job Responsibilities

• Lead, manage and implement end-to-end projects related to IT Infrastructure (including Cloud) according to project governance.
• Work with internal business and other stakeholders to understand and analyse business requirements, translate business IT requirements to technical requirements.
• Work out full-scaled and precise proposal with technical solution team, coordinate and communicate resource and define clear roles with all project resources.
• Work onsite in a bank and manage vendors to ensure project delivery within schedule & budget and expected quality.
• Manage the communication and arrangement internally and externally.

Job Requirements

• Bachelor’s degree in information technology, Computer Science or equivalent.
• Min. 8 years of experiences as Project Manager in a bank in IT Infrastructure.
• Experience in Cloud related project implementation.
• Experience of Vendor management.
• Knowledge of IT security, Risk Management and Security Control.
• Ability to handle multiple projects concurrently.
• Possess good initiative and proactive in approach.
• Excellent communication, presentation and interpersonal skills.
• Project Management certification (e.g., PMP, PRINCE 2) is a plus.
• Experience in Agile Project Management methodology is an advantage.
• Certification in ITIL and Cloud related is a plus.
• Knowledge of IT regulation in APAC countries.

Responsibilities

• Develop and implement comprehensive branding strategies aligned with the company's goals and values.
• Ensure consistent brand messaging across all channels and touchpoints, maintaining a strong and coherent brand identity.
• Conceptualize and execute creative marketing campaigns that resonate with the gaming community.
• Collaborate with internal teams and external agencies to produce compelling visuals, content, and experiences that enhance the brand image.
• Generate engaging and shareable content for various platforms, including social media, blogs, and video channels.
• Leverage gaming trends and industry insights to create content that captures the attention of the target audience.
• Identify and establish strategic partnerships with influencers, streamers, and other industry figures to amplify brand reach.
• Negotiate and manage collaborations that align with the brand and resonate with the gaming community.
• Stay abreast of gaming industry trends, competitors, and emerging opportunities.
• Utilize market research to inform branding strategies and keep the brand ahead of the curve.
• Plan and coordinate the brand's presence at gaming events, conferences, and expos.
• Ensure a strong brand representation through booth design, promotional materials, and interactive experiences.
• Foster a sense of community around the brand by engaging with the gaming audience on social media and other platforms.
• Respond to community feedback, manage online forums, and cultivate a positive brand image.

Requirements:

• Degree in Business, Marketing, Communications or related field.
• At least 2 years of experience planning and executing branding campaigns, ideally within the gaming industry.
• Strong project management skills and the ability to multitask in a deadline-driven environment.
• Excellent communication and interpersonal skills.
• Creative thinker with a keen eye for detail.

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | EA Reg No:21103634 (Johnny Wu)

- Experience and have knowledge on audio visual system.

- Provide technical support to audio visual system.

- Setup/troubleshoot audio visual system.

- Attend user queries/complaints on audio visual system.

- Carry out routine preventive maintenance of AV equipments.

- Able to work after office hour if needed.

Our specialised and growing team is looking for a highly skilled Application Support Analyst to join us. The Application Support Analyst plays a critical role in maintaining the smooth functioning of our bespoke applications and in performing IT support duties. As an Application Support Analyst, your job duties will encompass performing root cause analysis of application issues, providing support for our hardware, sustaining user account management for network, email, and other applications, and developing corrective action plans following the industry standard ITIL framework, which includes incident, problem, and change management.

You will also be responsible for writing, maintaining, and managing a knowledge database of issues and their resolution or workarounds. Additionally, you will need to execute and deliver regularly scheduled application tasks and processes on time. Building strong and close working relationships with key business stakeholders and end-users is essential to the role. You will also be expected to assist with testing system upgrades, releases, and enhancements for production acceptance, identify opportunities for systems improvement and actively contribute to their implementation. As part of a virtual, distributed team, you will work on key projects to develop, enhance, and implement systems.

This position ensures seamless business operations across various organisational units, such as Trading, Operations, Invoicing, Credit, and Legal. The ideal candidate should have experience working in a dynamic environment and demonstrate a proactive approach to problem-solving, end-user training, and comprehensive documentation. By being part of our team, you will be the face of our applications, playing a vital role in upholding the operational excellence that empowers our diverse business functions.

MAIN RESPONSIBILITIES

• Be part of the front-line Application Support team resolving incidents and service request queries.
• Ensure all guides and training materials are available and kept up to date in accordance with the latest changes.
• Take ownership of incidents, service requests and problem tickets that are assigned to the Application Support Team in Service Desk Plus.
• Ensure incidents are acknowledged, updated, and resolved within the defined SLA.
• Escalate incidents where appropriate and liaise with the Head of Application Support to ensure prompt resolution.
• Innovate and work with the Head of Application Support to implement improvements, automation and self-service capabilities into existing processes and applications, reducing the number of tickets coming into service desk plus.
• Ensure Problem tickets are kept active, updated, and resolved in line with the Problem management process.
• Gain a comprehensive understanding of our trading application and be the subject matter expert.
• Provide daily assistance to users of the system across different departments and locations.
• Work with the Head of Application Support to monitor application usage, identify knowledge gaps, and report on areas for user education to optimise effectiveness.
• Provide a high level of support on operational issues.
• Provide training to new and existing users.
• Keep up to date with key enhancements and developments and communicate this to end users.
• Support User Acceptance Testing for new releases.
• Assist in ad hoc business needs.
• Provide direct support on IT support issues, and keep users informed of issues or concerns.
• Troubleshoot and resolve certain levels of IT support issues such as printers, Citrix Desktop and Teams.
• Create and maintain user accounts via Active Directory.
• Support the installation, configuration, and maintenance of software and hardware components of computer and network systems.
• Releasing email from Mimecast.

KNOWLEDGE, SKILLS, AND EXPERIENCE

• Experience with using and documenting bespoke applications and the ability to become a subject matter expert for the application within a short period of time.
• Experience in providing training to stakeholders and end users.
• Analysing and determining the root cause of recurring issues.
• Active Directory knowledge a plus
• Logical thinking ability, proactive attitude, and the capacity to work both independently and as part of a team.
• Experience with using ITSM tools such as Service Desk Plus, Service Now (SNOW) or Zendesk.
• Strong work ethic and personal accountability.
• Some SQL knowledge.
• A proactive and adaptable individual who is willing to take on additional responsibilities to cover for the Application Support team during peak periods such as annual leave or illness.
• Excellent communication skills, capable of conveying information at both technical and non-technical levels.
• Capability to thrive in a fast-paced work environment, coupled with the experience of working in an entrepreneurial trading environment.
• Experience with desktop operating systems, including Windows 7, Windows 11, and Mac OS.
• Ability to troubleshoot and resolve data-related issues.
• Excellent orientation towards customer and internal stakeholders, with the ability to effectively listen and respond to user queries.
• Flexibility and self-motivation, with the ability to prioritise tasks effectively under time constraints, handle pressure, and meet deadlines.
• Hard-working, goal-oriented and with a high level of energy and enthusiasm, able to
• operate efficiently, effectively, and professionally within a fast paced, dynamic and results driven business environment.
• Excellent verbal and written communication skills, able to present information in a
• concise, logical manner, and with a level of authority.
• Exceptional time management and organisational skills with the ability to prioritise
• work effectively within time constraints, work under pressure and meet deadlines.
• A flexible and adaptable attitude, with the ability to multi-task and respond quickly
• to changing priorities.

QUALIFICATIONS / ACCREDITATIONS

• A relevant degree in Information Systems, computing studies, IT, or other related fields.
• Experience of supporting business critical applications and customer facing web applications.
• Ideally, experience working with operating systems: Microsoft Office, ERP systems, databases skills (SQL) and using cloud-based applications.
• ITIL Foundation Certificate, ideal.
• Knowledge of oil & gas or energy industry (desirable).

The last number of years has seen significant growth in the use of Manufacturing Execution Systems (MES) within the Life Science industry. With this trend set to continue, We are looking for dedicated, innovative and driven talent to join our expanding MES team.

We are are looking to hire a Senior/ Systems Programmer to join our MES team working at our client site, a pharmaceutical MNC. The selected candidate will be required to provide consultation and engineering service to the execution phase of the project. He/she will also be involved in the generation and ownership of IQ/OQ/PQ documentation and the GoLive Support.

Responsibilities

• Troubleshoot and provide solutions for MES & ERP problems in recipe execution and recipe authoring.
• Liaise with QA to provide approved change control documentation for all MES system changes.
• Design, create, write and execute to a high-quality standard, test and validation protocols, risk assessments, and system documentation.
• Design, create, write and/or make all required changes to MES & ERP Recipes, worksheets, equipment and material spec's including phase transition logic to a high-quality standard.
• Design, create, write and/or make all required changes to ensure cleaning, equipment and product procedures are aligned to MES processes and vice versa.
• Design, create, write and provide training for all other site personnel on their related MES roles and arrange system access.
• Participate in MES knowledge exchanges, MES Governance meetings and manage issues, work-around and fixes identified.
• Work closely with IT regarding upgrades, patching, hardware support, security and system access and provide technical expertise in implementing upgrades and patching.
• Liaise with Global MES on required system improvements.
• Provide support to other MES system users as required to ensure business continuity.
• Participate in MES projects from initiation to ensure MES system or hardware requirements are taken into consideration.
• Ensure maintenance/replacement of MES hardware, printers, scales, scanners and bar-code labelers. Review for upgrades periodically.
• Keep other MES Team Members up to date on MES changes Documentation of all activities in line with cGMP requirements.
• Cross training within the team and training of new team members.
• Participation in continuous improvement programs to implement improvements in the quality, safety, environmental and production systems.
• Adheres to and supports all health and safety standards, procedures and policies.

Requirements

• Werum PAS-X/Aspen/Syncade, Siemens MES (Camstar / Opcenter / Simatic IT) product hands-on experience for full application configurations including interface with SAP and automation systems
• In-depth of knowledge of Pharmaceutical business process (Chemicals (W&D, Solid bulk Mfg., packaging and other unit operations), Bio Pharma processes)
• Creation of business process flow diagram
• Master Batch Record creation in Werum PAS-X
• Knowledge on Industry Standards S88 and ISA S95
• Experience working on projects in the pharmaceutical and/or biotechnology industries knowledge of GAMP lifecycle and quality management processes employed in the pharmaceutical sector Excellent communication skills and collaborative with team members and external groups

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)