Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

• Candidate with prior experience in outbound call preferred

• Candidate with prior experience in front desk management preferred

• Basic Computer knowledge (Microsoft Excel and Word)

• Have a pleasant disposition with a positive attitude

• Excellent in customer service delivery

• Organised, self-motivated, and result-oriented individual

• Demonstrate a sense of urgency and work well under pressure as an individual and in a team

• Good verbal & written communication and interpersonal skills

• GCE ‘O’ levels and above

a) 8.30am to 6.00pm (Monday to Friday) and

b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

About the Hiring Company

The hiring company is an established brand in the hospitality industry, with strong footprints across South-East Asia. They are currently hiring a Senior/Procurement Executive to be a crucial member of their regional team, helping to enhance the Value Chain in light of their expansion.

Job Description

Your major responsibilities will involve managing various categories for the group across their various locations in South-East Asia, working closely with suppliers and strategic partners.

Your other responsibilities include:

• Sourcing and negotiation with Vendors and Suppliers
• Vendors/Supplier Performance Management
• RFP/RFQs
• Perform root-cause analysis and identify gaps for improvements
• Procurement activities to support product trials & NPIs
• Monthly Distributor meetings
• Extensive Stakeholder engagement

The Successful Applicant

• Diploma or degree in Supply Chain or equivalent related studies
• 4 years of experience in Procurement or Category Management with experience in strategic sourcing and tenders
• Prior experience in handling facilities management services will be highly regarded
• Ability to travel around the region and strong communication and negotiation skills with various stakeholders are essential

What's on Offer?

You will be in an organisation that takes pride in their excellent vision for the future. The company has a global culture and takes pride in work-life balance. High performing employees are recognised and rewarded with competitive remuneration packages, personal development awards, annual salary reviews and short-term incentive programmes. Some core benefits include health and welfare insurance subsidies.

EA Registration Number: R23118567

EA License Number: 15S7709

• Location: Loyang
• Salary: Up to $3,500, with AWS and Bonus

Job Summary:
We are looking for a Operation Executive to support fuel operations, including inspections, refueling, and maintenance. You will oversee fuel farm operations, prepare operational reports, and ensure compliance with safety and quality standards. Additionally, you will manage resources, implement process improvements, and oversee staff training and development.

Responsibilities:

• Conduct fuel inspections, loading/unloading, and daily stock closing.
• Allocate resources for refueling, defueling, and operating fuel-related equipment and vehicles.
• Perform maintenance checks on equipment, facilities, and vehicles.
• Enforce safety and quality standards, conduct briefings, and manage compliance.
• Prepare reports and support customer complaint resolution.
• Manage team training, purchase requisitions, and staff security clearance.

Requirements:

• Diploma or Degree in Business, Logistics, Engineering, or related fields.
• 1 to 3 years of relevant experience
• Proficiency in MS Office and Power Platform Applications.
• Class 4 or 5 Driving License or Forklift License is an advantage.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Business Development Executive to assist their Sales team for the next phase of their business. They are located in West.

Duties of Business Development Executive:

• Conduct tender site visits, prepare proposals, and deliver sales pitches to potential clients.
• Identify and pursue tender opportunities; aim to exceed revenue targets and maximize margins.
• Build client relationships, manage budget negotiations, and develop winning strategies for RFPs and Bids.
• Monitor industry trends to capitalize on opportunities and address risks in Environmental Services and Integrated Facilities Management.
• Enhance service offerings based on client needs; ensure retention through strong relationship management and responsive support.
• Collaborate with account managers and trainers to uphold customer service standards and improve loyalty.
• Compile monthly sales/tender reports and contribute to management meetings on business development.
• Coordinate with Operations, HR, Finance, Procurement, Technology, and Safety to support business objectives.

Requirements:

• Minimum 1 year experience
• Minimum Diploma in any discipline
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Bangkok Bank Singapore is a full licensed bank operating in Singapore since 1957. We provide a wide range of wholesale and consumer banking and financial services to meet the diverse needs of our clients. We have an immediate vacancy for a suitably qualified individual to join us as a Marketing Support Officer.

The selected candidate will fill a position to support the Credit & Marketing Department in the day-to-day administrative functions of the department and also to assist the Relationship Managers in account servicing, KYC reviews and account monitoring functions.

The preferred candidate must satisfy the following requirements:

· A recognized degree

· At least 2 years of working experience with a financial institution

· Good communication and inter-personal skills

· Team player and able to work in a fast-paced environment

· Self-motivated, independent and able to balance multiple work priorities

Direct Responsibilities

As a team member of APS , he/she will:

• Provide L1/L2 Application support to end-users
• Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures
• Provide a high level of customer services and maintains customer’s trust and confidence by creating positive customer relationships
• Adhere to Service Level objective target and roadmap
• Maintain knowledge articles.

Contributing Responsibilities

• Assist on DR, BCP exercise and patching cycles

Technical

• With basic AS400 and Unix troubleshooting skills
• Strong knowledge on SQL queries, data analysis
• Familiar with Production support tools like ServiceNow and JIRA is a plus

Specific Qualifications (if required)

• At least 7 years of experience in Banking industry as an IT Production L1/L2 support
• With good knowledge and experience in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
• With good knowledge on general ledger and general accounting schemes of financial products
• Knowledge and experience in supporting Olympic banking system is a strong plus.

Direct Responsibilities

As a team member of APS , he/she will:

• Provide L1/L2 Application support to end-users
• Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures
• Provide a high level of customer services and maintains customer’s trust and confidence by creating positive customer relationships
• Adhere to Service Level objective target and roadmap
• Maintain knowledge articles.

Contributing Responsibilities

• Assist on DR, BCP exercise and patching cycles

Technical

• With basic AS400 and Unix troubleshooting skills
• Strong knowledge on SQL queries, data analysis
• Familiar with Production support tools like ServiceNow and JIRA is a plus

Specific Qualifications (if required)

• At least 7 years of experience in Banking industry as an IT Production L1/L2 support
• With good knowledge and experience in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
• With good knowledge on general ledger and general accounting schemes of financial products
• Knowledge and experience in supporting Olympic banking system is a strong plus.

• Coordinating the sales team by managing the filing of important documents, maintaining important data such as storing and sorting of sales function related data in electronic form, and communicating relevant information for smooth sales operations.
• Responding to sales team’s requests on tender bid process (from pre-qualification, to bidding and post award phase) including submission of documents, drawings and compliance certification to ensure successful bid submission.
• Preparation of ERP system derived cost sheet for management approval prior quotations.
• Preparation and presentation of pipelines tracking reports, sales and all related functional reports for business unit.
• Handle the processing of all sale orders and scheduling job code on ERP system with accuracy and timeliness.
• Monitor the team’s progress and identify shortcomings of administration process and propose improvements where necessary.
• Working with Marketing agency in organizing marketing events and projects.
• Ensure adherence to internal workflow policy.

Job Descriptions:

• Source for new clients including government project through GeBIZ
• Provide support on quotations and proposals
• Manage and follow-up tele-enquiries, email-enquiries
• Handling of incoming calls, deliveries and collections
• Process of sales orders and ensure orders fulfilment
• Coordinating all deliveries to ensure efficient and effective services to the customers
• Create and maintain both inventory and customer databases
• Establish and maintain customer relationships
• Any other ad-hoc duties which may be assigned to you from time to time

Requirements:

• Diploma in Biz Admin, Marketing
• Min. 1 years of relevant working experience
• Excellent organizational skills with attention to detail
• Computer Literate and Office Skills
• Responsible and organized
• Able to work independently
• Outgoing and able to proactively give support.

Work Hour:

• 5 day work week
• 9.00am to 6.00pm

** Salary commensurate with experience.

Context:

• Decommissioning of a trading platform for Bonds business activity to a main front office target platform.
• The senior developer will lead a future team of developers. The team will be fully allocated to this project and will be part of a multi-site project team.
• The position involves working to develop code under modern standards, including possible cloud-readiness.

Job Description:

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or related fields
• 5-7 years of experience in Production Support of financial systems
• Strong knowledge of KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge of Capital Market FO/BO environment is an advantage
• Strong knowledge of Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT, and Control-M.
• Knowledge of monitoring solutions like ITRS Geneos is an advantage
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills

Job Roles

- Safely drive buses to fuel bays, through the Auto Bus Wash, and to designated parking spots.

- Ensure electric buses are correctly plugged in and charging initiated.

- Refuel buses accurately and document all information.

- Handle refueling equipment with care and adhere to SOPs.

- Complete the demounting of buses per demounting list according to SOPs and maintain proper documentation.

- Manage orderly parking and ensure safety during refueling and garaging activities.

- Maintain compliance with company SOPs and ensure accident-free operations.

- Assist with garaging activities and ensure proper housekeeping.

- Adhere to workplace safety and health policies, practice safe work procedures and safety rules implemented at the workplace; and not engage in any unsafe or negligent act that may endanger self or others.

Job Requirements

- Candidate should possess at least a minimum Primary and/or Secondary School Certificate or equivalent.

- Candidate to have a valid Class 3 driving license with minimally one year of driving experience.

- Able to work 7.00pm to 3.00am (Overtime may be required).

- Able to work in a high-tempo environment and a good team player.

“We welcome applications from all qualified candidates regardless of gender.”

Responsibilities

• Monitor production issues, respond based on production defect severity SLAs.

• Respond to production issues related to AS/400 platforms, providing quick and effective solutions.

• Investigate, diagnose, and resolve production issues, including system errors, slow performance, and application failures.

• Ensure minimal downtime and provide detailed troubleshooting steps for incidents.

• Track, prioritize, and resolve incidents related to the AS/400 systems, ensuring timely closure within service level agreements (SLAs).

• Collaborate with other technical teams to escalate and resolve more complex issues.

• Use monitoring tools to continuously track system health, applications, and background processes.

• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

• Maintain detailed documentation of system configurations, troubleshooting steps, and procedures.

• Provide regular reports on system performance, incident resolution, and overall system health.

• Ensure that all work is properly logged in the incident and change management systems.

Requirements:

• At least 3-5 years’ relevant experience preferably in Application Support.

• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation

• Willing to work in onsite shift-support model [24*7]

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Menicon is a contact lens specialist embracing precision craftsmanship to see life in detail. Join our family in Singapore, the first manufacturing facility outside Japan for daily disposable contact lens and a base for developing technologies and products with advanced, value-added features.

We are dedicated to advancing medical technology and driving innovation in the contact lens industry. Join our team as a Lab Support Officer and contribute to a dynamic and forward-thinking organization. We are looking for candidates who are eager to learn, with training provided to support your growth and development.

Responsibilities:

• Prepare microbiology media and test materials required for quality assurance testing
• Clean microbiology laboratory glassware and apparatus in accordance with standard operating procedures
• Conduct environmental monitoring in cleanroom and controlled environments to ensure parameters are within set guidelines.
• Maintain accurate documentation and records
• Apply Good Laboratory Practices (GLP) and uphold 5S principles to maintain a clean and organized workspace.

Requirements:

• Min GCE ‘O’ Level pass in a science subject
• Experience working in a lab or cleanroom environment
• Able to work 12 hours shift in a 4-3-3-4
• Knowledge of aseptic techniques will be an added advantage

Job Overview: We are seeking a highly organized and detail-oriented Business Support to join our team. This role will focus on managing customer relationships and fronting 4PL operations, ensuring smooth logistics coordination, and providing robust support to both internal and external stakeholders. The ideal candidate will have excellent Excel skills, strong reporting capabilities, and the ability to manage customer relationships efficiently.

Key Responsibilities:

• Serve as the primary point of contact for managing customer relationships, ensuring smooth 4PL operations.
• Coordinate and liaise with logistics teams to fulfill customer requirements.
• Handle day-to-day communications and issue resolution with customers.
• Maintain and track inventory levels and stock movements across multiple platforms for customers.
• Generate and analyze regular reports related to inventory, logistics, and customer performance.
• Proficiently use Excel to manage and report data; ability to create complex reports and dashboards.
• Assist with order processing, including documentation, delivery tracking, and shipment coordination.
• Ensure accurate and timely reporting on key performance indicators (KPIs) related to customer management and logistics.
• Address and resolve any operational issues with customers promptly and professionally.
• Perform other duties as assigned by management.

Requirements:

• Diploma or degree in Medical Technology, Biological Science, Microbiology, or any Sciences related fields.
• 2 years of experience with client management in 3PL/4PL operations is preferred
• Strong proficiency in Microsoft Excel advanced formulas, pivot tables, reporting, etc.).
• Excellent communication skills, with the ability to manage and build relationships with customers.
• Strong analytical skills and experience in reporting and data management.
• Ability to handle multiple tasks and priorities in a fast-paced environment.
• A proactive attitude, with the ability to problem-solve and address challenges independently.
• Proficiency in English (both written and spoken).
  

Location: Boon Lay

Administrative

1. Coordinate and prepare for meetings, including putting up and circulating the agenda, booking of meeting space.
2. Assist with note taking and following up on action items to ensure completion according to agreed timeline.
3. Maintain and update all documentation in shared drive as and when necessary.
4. Support the Team by sourcing, vetting and coordinating with vendors and suppliers or as directed by the Senior/Manager
5. Coordinate with Research Team, to help ensure deliverables are completed within timeline.

Events Management & Support

1. Work with SCRP to assist with organizing webinars / seminars, workshops and conferences. This includes but is not limited to
   1. Designing and distributing EDMs and invitations
   2. coordinating with speakers / guests
   3. managing event registration and tracking attendance
   4. collecting and compiling of event feedback
   5. following-up with attendees for any various requests
2. Providing secretariat support
   1. Answering and replying to delegate emails
   2. Assisting and following through with delegates on their queries
   3. Assisting speaker and delegate management
   4. Co-ordinating with OIA and Rapporteur Teams
   5. Work with internal and external stakeholders to ensure smooth delivery of conference
   6. Work with appointed vendors as necessary

Requirements

• Minimum Diploma or Degree in any discipline
• Preferably with 2-3 years of relevant experiences

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Role:

• Develop and maintain relationships with existing clients while implementing marketing strategies to attract new customers.
• Stay updated on global oil and energy market trends, conducting research and analysis to identify business opportunities in bunker supply.
• Possess a thorough understanding of the international bunker business including ports, suppliers, owners, charterers, and relevant regulations.
• Utilize knowledge of oil market dynamics and marine fuel pricing strategies, along with an understanding of the maritime shipping industry.
• Create effective marketing materials to promote services and value propositions to both existing and potential customers.
• Manage the entire sales process including quoting, negotiating, confirming, delivery, and post-delivery support.
• Monitor customer credit lines, payment performance, and assist with collections if necessary.
• Handle disputes or claims resolution as needed.
• Assist in the training and development of junior staff and trainees.
• Adhere closely to company group policies and procedures.

Requirements:

• Bachelor’s degree in business, marketing, or a related field, or equivalent professional qualification.
• Minimum of 2 years of experience in a similar sales/marketing role.
• Preference for candidates with a background in the oil and gas industry.
• Strong written and oral communication skills, with the ability to clearly express ideas.
• Excellent analytical skills to analyze market trends and customer needs.
• Exceptional interpersonal skills to build and maintain relationships.
• Organized with excellent follow-up skills.
• Proficiency in MS Office suite.
• Fluent in both written and spoken communication.

Description

If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you.

Job Expectations

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests’ preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• Minimum Diploma in Hospitality.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

Mon to Fri 8.30am - 5.30pm

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

Employment Type: 1-year contract (renewable subject to work performance)

Salary: Up to S$5,500

Location: Serangoon North (onsite)

Key Responsibilities:

• Collaborate with internal stakeholders for tender and quotation updates.
• Liaise with Procurement and Contract Managers on requests.
• Renew maintenance contracts, overseeing the entire process from approval to award.
• Prepare letters of award and compile contract documentation.
• Coordinate contract commencement meetings with vendors.
• Conduct final account assessments before contract expiry.
• Manage and maintain records of maintenance contracts.
• Analyze contractor assessment results and coordinate vendor management with Facilities Managers.
• Assist with audits and reporting related to contracts and vendors.
• Perform administrative tasks as assigned and support team members.

Requirements:

• Diploma/Degree in Quantity Surveying or Facilities Management.
• Minimum 3 years of experience in contract management / procurement in building facilities/ services related.
• Experience in dealing with tender management (e.g. calling tender, tender evaluation, and tender award).
• Candidates with Quantity Surveying background is advantageous.
• Strong understanding of procurement processes and budgeting.
• Team player, organized, detail-oriented, and able to work under tight deadlines.
• Proficient in Microsoft Office; experience with e-sourcing tools like Ariba, Acubuy, and SAP is a plus.
• Good verbal and written communication skills.

IT Project Development:

• Contribute to project discussion

• Assist in wireframing and prototyping

• Assist in report and documentation.

Digital Content Development:

• Support digital assets production for web and/or mobile applications

• Support digital content creation for social media

IT applications testing or optimisation:

• Prepare materials and perform quality check

• Debug program/ troubleshoot devices / systems and peripherals

Web development:

• Analyse user requirements

• Develop Web Apps

• Maintain and update website

Mobile Apps development:

• Design mobile apps

Requirements:

1. Pursuing a full-time degree/diploma in Information Technology, Communications, or related field
2. Be responsible and ensure assigned tasks are completed
3. Good team player and able to work independently
4. Familiarity with UX design principles and tools (e.g., Adobe XD, Sketch, Figma).

DESCRIPTION

- Sizing, calculation, design layour, quantities and estimation based on drawings

- Provide technical support to sales team

- Prepare quote and technical proposal

- Attend meetings with consultants, engineers and clients

- On site troubleshooting/servicing work, resolving technical issues including system testing and commissioning

- Any adhoc tasks assigned by the management from time to time

REQUIREMENTS

- Knowledge in electrical and electronics

- Competent in AutoCAD

- Knowledge of BIM

Role and Responsibilities

· Ensure that the business application systems supported by IT shared service are maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.

· Ensure that all communication is logged into Ticketing System promptly and completely.

· Manage application configuration and upgrades, and problem analysis and resolution for complex application problems, in conjunction with the users and external application and service suppliers when necessary.

· Administrator and resolve application issues, provide updates and perform root cause analysis.

· Supervise all alerts related to application and system procedures and provide services proactively.

· Manage application projects and assist users to run their application projects, providing technical and project management input when required.

· Improve application functionality and performance and provide suggestions for system and business improvements.

· Analyse user processes and produce data and process flow diagrams as well as recommendations for improvements.

· The post holder may be required to respond to out-of-hours application support requests.

· Develop procedures and documentations for application support.

· Develop and maintain interfaces, exports and imports, and ensure their smooth running when required.

· System configuration, scripting and new user administration as required.

· Proactively manage data quality in systems.

· Analyse user processes and produce data and process flow diagrams as well as recommendations for improvements. Work with departments to design and implement more effective business processes.

· Manage interfaces, defined operational system processes and data extracts.

· Undertake any other duties of a similar level and responsibility as may be required.

Qualifications and Education Requirements

Bachelor’s Degree in Software Development, Information Technology, or related field

3+ years’ experience in an IT Application Analyst role or related to information technology

Minimum 2-3 years of experience, in the world of retail/luxury, and point of sales management solutions (Cegid, SAP Retail, Retail Pro)

Technical knowledge in SQL, PL/SQL database and in the field of ERP is mandatory

Proven ability to work independently and as a team member

Motivated with excellent communication and interpersonal skills

Ability to be flexible and work analytically in a problem-solving environment

Interested candidates may apply to [email protected] for immediate processing.

Contract Period: From 13 Jan 2025 to 31 Oct 2025

Working hours:

• Monday and Tuesday, when there is no other school event: 0730h to 1700h, with a 1-hour lunch break. Total working hours: 8.5 hours.

• Wednesday, Infocomm Club CCA training day: 0730h to 1800h, with a 1-hour lunch break. Total working hours: 9.5 hours

• Thursday, when there is no other school event: 0830h to 1700h, with a 1-hour lunch break. Total working hours: 7.5 hours

• Friday, when there is no other school event: 0730h to 1630h, with a 1-hour lunch break. Total working hours: 8 hours

o School has the right to decide the reporting time during school events.

o Personnel must complete the required daily working hours.

o Service is not required on Saturdays, Sundays, and gazetted public holidays, unless there is a school event.

o In the event of not being able to report for work, or on time, due to various reasons, personnel must inform the School according to the required protocols and the complete a mandatory leave request form.

Scope of Services:

Infocomm Club CCA Duties

· To support Infocomm Club CCA by providing training to the students on the use of AV equipment and media editing.

Audio-Visual (AV) Duties

· To carry out the work assigned by ICT Manager or HOD/SH ICT, act as the AVA Executive for the school and provide AV technical support for teaching and learning purposes as well as school events, including but not limited to setup of projection, sound system and control room operation.

· To perform servicing for AV equipment and maintain usage and service records of such equipment and assist in the maintenance of all AV equipment.

Event Support Duties

· To be the photographer and videographer to record footage and photos for school events.

· To edit, archive and update photo montages and videos for school.

· To setup AV equipment for school events.

Non-SSOE ICT Infrastructure Maintenance

· Technical Support and Troubleshooting: Provide day-to-day support for non-SSOE ICT hardware and software issues across the school under the instructions of HOD/SH ICT and ICT Manager. This includes managing device setups, troubleshooting connectivity issues, and ensuring smooth functioning of all non SSOE ICT equipment.

· Maintenance of ICT Resources: Oversee the inventory, maintenance, and timely updates of all non-SSOE ICT and AV equipment. This includes maintaining the security of school devices, ensuring software updates are applied, and managing equipment booking systems for staff and student use.

The personnel shall minimally have the following skills:

· Good relevant technical knowledge in AVA, including but not limited to setup of sound system, projectors, and others.

· Good relevant technical knowledge in videography, including but not limited to video filming, video editing and sound editing.

· Good relevant technical knowledge in photography, including but not limited to photo taking, photo editing and basic graphic design.

· Having a good proficiency in English.

Qualifications and experience:

· A National Trade Certificate Grade II or equivalence in relevant discipline

· Minimum 1 year of working experience, in ICT related area or school(s), and in AVA implementations.

· Good track record in AVA and ICT support

Minimum 8 years local or international project experience

Preferably experienced with Industrial, Institutional and HDB BTO projects

Knowledge of Local code compliance

Experience with contract and project management

Specific Responsibility, Accountability & Authority:

1. Responsible for the general design and architectural input for their projects.

2. Responsible to the Project Director/Associates and is to liaise with the Architectural Assistants, Project Executives and Technical Staff.

3. Complete the day-to-day executive work including design presentations, authority submissions and project correspondence.

4. Initiate and undertake actions to prevent the occurrence of any non-conformity.

5. Identify and record any product quality problems, to initiate, recommend or provide solutions through designated channels and implement that solution.

6. Ensures that the Integrated Management System is implemented for each project and is responsible for the maintenance of the Job Record.

7. Liaise with the clients representative on all project issues

8. Monitor progress of contracts and billing status.

9. Authorised to control the project until any deficiency or unsatisfactory condition has been rectified.

10. Perform the role of the BIM Manager in the management, training and project interface.

1. Perform the following project implementation functions:

· Reports to Project Director on all design and technical matters.

· Design and Documentation

· Understanding and Application of Building Regulations.

· Direct the technical staff on the Preparation and Submission of Forms, Plans and

Information required by Authorities for Approvals.

· Liaise with other consultants.

· Attend Project/Site Meetings and Inspection.

· Directs the Project Senior Executives in the co-ordination, organisation and preparation of Construction Documents and Drawings.

· Contract Administration

· Liaise with Suppliers and Contractors.

· Check Design, Submission, Consultants and Contractor Shop Drawings and comment but

· not approve.

· Directing the Technical Staff and Secretaries on their respective information management

· matters.

[Job ID: 824045]

Responsibilities:

• Provide quotes and handle other inquiries related to motor insurance, clients, and partners.
• Coordinate with insurers' underwriting, processing, service, and support teams for quotes, referrals, and appeals.
• Respond promptly to Salesforce leads and inquiries.
• Prepare documentation related to completed transactions.
• Address insurance-related queries from customers and partners.
• Participate in projects aimed at enhancing the quotation process through digitalization.

Requirements:

• A minimum of 2 years of relevant experience in a General Insurance environment.
• Hold at least 2 certificates (BCP, PGI, ComGI).
• Minimum Diploma in Business Administration or equivalent qualification.
• Proficient in MS Office and CRM software (Salesforce).
• Knowledge of the motor insurance market is a plus.
• Experience in underwriting, claims, quotations, or insurance customer service is highly desirable.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
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EA Personnel Name: Sandy Ng Mei Qi
EA Personnel Registration Number: R24125475
EA License No.: 07C5771