Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Senior Accounts Executive | Full Sets | Up to $3.6k | AMK

Salary: $ 3200 - $ 3600 (Depends on Work Experiences)
Working Time: Monday to Friday, 8am - 5pm
Working location: Ang Mo Kio Ave - NorthStar

Job Responsibilities

Supervision and Team Management:

• Oversee the daily operations of the accounting department.
• Provide guidance, support, and supervision to accounting staff.
• Leading and motivating the accounting team in order to achieve the set OKR and KPI
• Ensure that team members adhere to accounting principles and company policies.
• Prepare financial forecast for inter-companies billing.
• Work with department heads to align financial goals across the company

Financial Reporting:

• Maintain Full set of accounting records for multiple companies.
• Prepare staff allocation report.
• Work closely with external counterparties for completion of monthly/yearly closing.
• Provide reliable data for cash flow projections.
• Prepare and review quarterly GST reporting.
• Prepare monthly accounting schedule.
• Prepare and review group of month-end closing report to managements.
• Oversee the preparation of financial statements, ensuring accuracy and compliance with accounting principles and standards.
• Ensure timely completion of monthly accounts of companies directly under your responsibility and other group of companies handled by accounting staff.

General Ledger Management:

• Oversee general ledger activities, including journal entries and account reconciliations.
• Ensure all financial transactions are recorded accurately and on time.
• Reviewing financial statements for accuracy and make adjustments when needed.
• Implement and maintain internal controls to protect company assets.

Compliance and Regulations:

• Stay updated on accounting regulations and ensure the company stays compliant..
• Ensure compliance with local government requirements and timely reporting to relevant regulatory bodies.
• Coordinate with auditors and external consultant on compliance matters.

Process Improvement:

• Identify areas for improvement and increase efficiency in accounting processes.
• Implement best practices to streamline accounting procedures.
• Participate in system upgrades or implementations.
• Perform other related duties as assigned by immediate superior.

Job Requirement

• Diploma or Accounting qualifications.
• Minimum 2 years of relevant experience in accounting job, ability to maintain full set of accounts will be an advantage.
• Proficient in MS Excel and common accounting software.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

F&B Executive

Working hour: Mon to Fri (8am to 6pm)
Working location: Downtown / Raffles Place MRT
Salary range: $2,400 - $2,600

Duties and Responsibilities

• Provide a “best in class” service to all clients.
• Always maintain and inspect all conference rooms and pantries in good and clean condition.
• Ensure all amenities in the conference rooms are well stocked and organized at all times.
• Ensure equipment’s, amenities and conference room facilities with defects are raised as work orders to relevant departments.
• Escorts clients and visitors to the meeting rooms.
• Facilitate the ordering process and service for beverages required during meetings and corporate occasions.
• Ensure pantry is well stocked with consistently ensure provisions are refilled accordingly.
• Ensure conference room readiness, catering order preparations are in order, arrange beverage for functions and events as instructed.
• Washing up and clean pantries before closing procedures or whenever necessary
• Acknowledge all guests’ concerns, comments & complaints with discretion & the utmost urgency.
• Report to supervisor or manager for any user or client feedback
• Liaise with vendors to carry out equipment maintenance, catering orders and pantry orders.
• Promptly respond to telephone calls in a friendly & professional manner.
• Prepare stock inventory report and servicing report for management’s review.
• Complete all duties during the shift & ensure a concise hand over is conducted.

Workplace Etiquette:

• Championing flexible working and provide support to clients and guests on processes & tools - e.g. Meeting Rooms, Desks, onsite AV Equipment, pantries etc.
• Ensure the building and relevant equipment / technology is in perfect working order. Spatial awareness: support the Workspace Experience Lead with collecting and analyzing workspace data (subjective, objective and ethnographically) to improve the workspace experience for colleagues.

Key Performance Measures

• Compliance with service standards and delivery as detailed in the contract.
• Compliance with the Environmental, Health and Safety responsibilities.
• High Customer Satisfaction rating as measured in regular surveys.
• Adherence to and maintain food handling standards and food safety plan.
• Compliance with Best Practice documentation.

Experience and requirements:

• At least 2-3 years’ experience in Hospitality, F&B or Customer Experience discipline.
• Food Hygiene Certification preferred.
• Degree in hospitality or related field is preferred but not required.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Senior Sales Executive | Freight Forwarding | 5Days | Up to $4.2k | Changi

Salary Range: $3500.00 to $4200.00
Working hours: 5 days, 9am – 5:30pm
Working Location: Changi Airfreight Centre

Responsibilities:

• Assist Local Customers and overseas freight forwarders by understanding their requirements and providing tailored solutions.
• Communicate regularly with Local Customers and overseas agent offices to update them on shipment statuses and ensure seamless coordination.
• Source and secure new sales opportunities through inbound inquiries, outbound cold calls, and emails and schedule appointments for sales.
• Prepare and submit competitive quotations for cross-trade and international shipments, ensuring accuracy and alignment with client needs.
• Track sales leads, coordinate quotes, and maintain accurate customer accounts while providing excellent customer service.
• Follow up proactively on submitted quotations to achieve a high success rate and close deals effectively.
• Support the operations department to ensure successful delivery of services that meet or exceed agent expectations.
• Ensure all data are updated in system/spreadsheets and work closely with HQ Marketing Manager for further development and support business growth.
• Perform other duties assigned by the Management to contribute to organisational success.

Requirements:

• Good knowledge of both Freight operations and sales processes
• Min 4 years of experience in the freight forwarding (Air & Ocean) industry within commercial areas, preferably with ocean exposure in a regional role

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Benefits:

• Basic Salary up to $4,000 with yearly increment based on performance.
• 5 days work week (Monday- Friday | 9am- 7:30pm)
• Transport & Headphone allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sea Freight Executive located in Airline Road. Our clients are in the Freight Forwarding Industry. You will be responsible for identifying and developing new business opportunities, promoting the company's services to potential clients, and preparing competitive quotations and proposals. The position requires prompt follow-ups, effective negotiation skills, and the ability to build and maintain strong relationships with new clients to support business growth and customer satisfaction.

Qualifications:

• Possess own vehicle
• Working 3 years’ experience in freight forwarding/logistics industry preferred
• Proficient in Microsoft Office

Position Purpose

• To beef up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

• To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.

Technical & Behavioral Competencies

• Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST

. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent • 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary:

You will be responsible for managing network switches, monitor traffic, construct cabling, ensure system stability, and troubleshoot issues

Key Responsibilities:

• Configuring and managing network switches to optimize performance and ensure seamless connectivity.
• Network and firewall management to safeguard sensitive information and prevent unauthorized access.
• Constructing network cabling to support high-speed and reliable network connections.
• Ensuring the stable operation of information systems by identifying and resolving potential network issues.
• Assisting in troubleshooting network problems to minimize downtime and maintain efficient operations.
• Install security products such as WAF, firewall, proxy, and antivirus, and manage Linux systems to fortify network defences and protect against cyber threats.

Education Qualification & Essential Experiences:

• Over three years of experience in managing Cisco and HP Networks
• Proficiency in Linux system management
• Preferably 12-inch Fab experience in IT infrastructure
• Strong background in firewall management with expertise in Fortinet, Checkpoint, and PaloAlto
• Cisco CCNA/CCDA certifications, or equivalent industry certifications or related experience

Personal Attributes:

• Must be available to travel to Taiwan for a training period lasting 6 to 9 months.
• Able to work individually while also effectively collaborating with team members.
• Takes initiative and responsibility for tasks, ensuring accountability and reliability.
• Enthusiastic about technological advancements, detail-oriented, and open-minded, and always ready to support and assist the team.

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.

Job Objectives

We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team. The ideal candidate will have a strong background in the project mgmt, particularly with prod support env, and possess excellent org and comm skills. This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our prod systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Key Requirements

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

Key Skills:

1. Swift Product Skills: Retail / Wholesale banking support, AML, AMH, Wealth Management,

2. Programming Languages: Java, J2EE, JMS, Webservices, Micro Services, UNIX (Shell Scripting),

3. Database & Tools: Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana, Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

• Career Growth
• Attractive Compensation and Benefits

About Our Client

My client is a prominent venture capital firm focused on growth-stage investments in technology-driven businesses. With a strong emphasis on sectors like software, internet infrastructure, and consumer tech, they partner with innovative companies to support their scaling efforts. Through strategic funding and operational guidance, they help their portfolio businesses achieve long-term success while delivering value to both the companies and investors.

Job Description

• Proficient in data governance, network/database security, application development, cloud configurations, and cybersecurity controls, including vulnerability management, malware protection, and intrusion detection.
• Demonstrated subject matter expertise across areas like technology infrastructure, information security, regulatory compliance, and risk assessments, including regular business monitoring and audit delivery.
• Lead audit processes, ensuring timely report completion, conducting issue validations, and providing governance insights to address risks and improve controls.
• Engage in business initiatives, offering proactive advice and support on change projects, identifying solutions for complex control challenges, and recommending innovative risk mitigation actions.
• Assess business risks, ensuring compliance with laws and policies, while managing projects throughout the software/product development lifecycle and contributing to management action plans. Travel requirements: around 20%.

The Successful Applicant

• At least 8 years of experience in auditing IT systems, infrastructure, and processes.
• Preferred certifications include CISA, CISSP, CRISC, CEH, or CGEIT.
• Familiarity with ISO standards, such as ISO 9001, is a plus.
• Strong understanding of risk management and information systems security.
• Extensive knowledge and hands-on experience in auditing and securing IT systems.

What's on Offer

• Competitive Salary: Attractive compensation package
• Growth Opportunities: Professional development and career advancement in a fast-paced environment

Contact

Eleen Chong (Lic No: R1982403 / EA no: 18S9099)

Quote job ref

JN-112024-6597256

Phone number

+6564169862

Michael Page International Pte Ltd | Registration No. 199804751N

About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary:

You are responsible for ensuring robust infrastructure, managing servers, databases, analyzing system operations, and supporting digital transformation in semiconductor manufacturing.

Key Responsibilities:

• Supervising and managing the IT infrastructure to ensure the seamless operation of a semiconductor intelligent manufacturing.
• Leading and driving digital transformation initiatives within the organization to enhance operational efficiency and effectiveness.
• Navigating and overseeing the complexities of international IT projects, ensuring successful collaboration and cross-cultural teamwork.
• Planning, designing, and implementing Fab infrastructure system solutions.
• Performing server, storage, and database management to maintain optimal system performance and reliability.
• Conducting system operation optimization analysis to identify and implement improvements for enhanced performance.

Education Qualification & Essential Experiences:

• Bachelor’s or higher degree in Information-related Degrees
• Over three years of management experience in x86 servers and SAN storage.
• Experience in VM and Linux management.
• Proficient in Windows platform management and DB2, Oracle, or SQL database administration.

Personal Attributes:

• Must be available to travel to Taiwan for a training period lasting 6 to 9 months.
• Able to be reliable and accountable in all tasks and responsibilities.
• Have the drive to achieve goals and complete tasks independently.
• Proficient in effectively conveying information through both written and verbal communication.
• Open to taking on challenging tasks and embracing new opportunities.
• Flexible with availability after hours and skilled at handling on-call or on-site issues effectively.

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.

Sales Administration / Support

• Process Customers’ Purchase Orders by raising Customer Order Processing (COP) forms and performing stock reservations.
• To raise and issue purchaserequisition of equipment, spare parts, and accessories required for projects and ad-hoc orders and submit for approval.
• Correspond with customers, manufacturers, vendors and suppliers via email/phone for shipment status.
• Responsible for expediting the receivables and deliverables of ordered goods and identifying ordered equipment to prepare material take-off schedule for orders.
• Coordinate, liaise, and work with the Warehouse and Logistics Department to ensure that goods are packed and delivered on time to customers.
• Attend to customer inquiries (via phone/email) for prices and stock positions or customer complaints (e.g., invoice disputes) and ensure necessary actions are taken and followed through.
• Assist Sales Manager(s) / Assistant Sales Manager(s) in drafting proposals and quotations to customers.
• Assist Sales Manager(s) / Assistant Sales Manager(s) collating multiple variations for projects for price negotiation with customer(s).
• Ensure that all filings are in order.
• Perform other ad-hoc duties as assigned by the Head of Sales / Sales Manager(s) / Assistant Sales Manager(s).

Marketing Communication

• Assist Sales Manager(s) / Assistant Sales Manager(s) in organising and/or coordinating events e.g. Trade exhibitions, road shows, new product seminars, etc
• Assist Sales Manager(s) / Assistant Sales Manager(s) in organising and/or coordinating internal events, eg. Dealer meetings.
• Prepare and organise marketing collaterals.
• In charge of maintaining and ensuring the Company’s website content is current and up to date.
• Assist Sales Manager(s) / Assistant Sales Manager(s) to liaise with partners of trade magazines and media agencies.

Requirements:

• GCE ‘N’/’O’ Level with at least 6 - 7 years of related working experiences.
• Diploma holder preferably in Business Administration or other relevant with at least 4 - 5 years of related working experiences.
• Degree holder preferably in Business Administration or other relevant with 3-4 years of related working experiences.
• Proficient in Microsoft Office applications (Excel, Word, Outlook and PowerPoint).
• Experienced in ERP, preferably NetSuite, will be advantageous.
• Navigation communication product knowledge preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Admin Executive

• Salary: $3,200-$4,000
• Mon to Friday 8am to 5pm
• Location: Penjuru Lane

Roles & Responsibilities

• Prepare correspondence emails, letters, statements, documents, and reports
• Draft company's policies, regulations, rules, and supervise the implementation.
• Manage filing and document control for company policies, regulations, SOPs, contracts & agreements, reports, and other administrative documents.
• Possess legal knowledge and liaise with lawyers when required.
• Fully in charges the administration department and manage administrative issues for the company.
• Process administrative work related to government authorities, associations, the company’s head office, customers, and visitors.
• Handle administrative and logistical arrangements for customers and visitors.
• Organize events by coordinating with relevant departments for planning and implementation.
• Collect training requirements from relevant departments, prepare the company training plan, and supervise its implementation.
• Collect and arrange daily and weekly activities for company management.
• Manage vehicles and drivers for the company.
• Provide backup support for colleagues in IT and HR positions.
• Undertake any other ad-hoc tasks and duties as assigned by superiors.

Job Requirements

• Min 2 years of working experience in administration

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

A Regional Corporate bank seeking to further establish its presence in Singapore is looking for an experienced IT Audit Specialist. You will be given a great opportunity to execute the Audit Plan, track audit remediation and support complex coordination for the Singapore Branch. In return, you will enjoy an attractive annual remuneration of up to $100,000 per annum.

Key Responsibilities:

• Perform internal audit risk assessments and manage audit engagements.
• Conduct post-project evaluations for the Branch’s initiatives.
• Monitor and validate corrective actions following audits.
• Coordinate external audits, internal audits from HQ, and other inspection processes.
• Handle ad-hoc tasks assigned by the Branch and HQ audit teams.

Knowledge & Experience Required:

• A degree holder with at least 5 years of relevant experience in external or internal auditing within the banking industry, with a preference for candidates with 3 years of experience in technology risk assessment and assurance.
• Certification such as CISA or equivalent is desirable.
• Strong data analytics skills and proficiency in Microsoft Office tools (e.g., Word, Excel, PowerPoint, and Access).
• Solid understanding of applicable regulatory requirements, industry guidelines, and best practices.

If you are interested in the role, please apply with your updated resume to [email protected] (R1879177) for a confidential discussion. If the role does not match your profile, feel free to refer the role to your professional peers or friends.

• Position: IT Admin
• Working days: 5 days + Alternate Saturday (full day)
• Working hour: 8:30am - 6pm
• Salary: $1900 - $2500 (salary details check comment)
• Office Location: Near Ubi / MacPherson MRT

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Work closely with management to achieve task/projects
• Plan and manage the schedule for operations to fulfil projects timelines and requirements
• Respond to customers and plan operations to service past projects.
• Monitor operations manhours.
• Proper documentation for job filing and input information into sever
• Perform department administrative and operational tasks
• Undertake any other ad-hoc projects/duties assigned

Responsibilities

• To provide 24 x 7 support for Data Center running on 12 hours shift

• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged

• Resolving the incident/problem onsite

• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Project Manager

• Generating the relevant administrative records and reports.

• Introducing and integrating new technologies into existing environments

• Applying operating system updates, patches, and configuration changes

• Adding, removing, or updating user account information, resetting passwords, etc.

• Answering technical queries

• Maintaining the configuration of the system

• To implement Service Request and Change Request

• Contacting OEM/Vendor for technical support

Requirements

• Degree/Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• Preferably with Microsoft Certification and/or ITIL certification

• Good Knowledge of following products will be advantageous: Linux, Unix, Active Directory/DNS , Microsoft Azure Stack, Microsoft Windows 2008-2016, Commvault Backup and Recovery & Symantec Endpoint Protection

• 12 hrs shift working

Licence no: 12C6060