Sales Support, Admin Executive

The Sales Support Admin assists with daily sales operations and administrative tasks. Reporting to the Sales Director, this role ensures efficient operations by supporting sales activities, liaising with internal teams, customers, and vendors, and managing general office administration duties.

Responsibilities

Support daily sales operations activities

Prepare quotations, purchase orders, and sales orders

Assist the sales department with administrative tasks as required

Monitor pending orders and provide updates to customers

Ensure effective resolution of inquiries via phone and email

Maintain and update customer information in the CRM system

Generate invoices and follow up to ensure timely payment

Prepare reports and liaise with the finance department

Purchase office supplies and coordinate with vendors

Assist in research and identification of new sales leads

Participate in communications and marketing initiatives

Requirements

Previous experience in similar roles (sales operations, customer service, admin assistant)

Knowledgeable about distribution processes for B2B products

Proficient in Microsoft Office and experienced with ERP/CRM

Excellent communication skills, both verbal and written

Dynamic, meticulous, and customer service-oriented

Strong organisational skills with a self-driven, problem-solving mindset

Benefits

Passionate team

Collaborative working environment

Central location (Ubi area)

Career progression opportunities

Mandatory Skills

Job scope

• Organize/Support Webex Event
• High profile meeting support and monitoring
• Advance troubleshooting for application related issue
• Issue TAC and collecting of log
• Perform daily system health check
• Perform CR
• Preparation of report and material
• Chinese speaking (prefer but not compulsory, to support our regional markets)

Requirements:

· Bachelor’s degree or diploma in Computer Science, Information Technology, Cybersecurity, or a related field.

· 1-5 years of experience in IT or cybersecurity roles.

· -Practical working expertise with one or more of the following technologies: Trend Micro Deep security, Web Gateway ,Tripwire, IWS, Fortigate.

· Sound fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) and Firewalls (e.g. Checkpoint, Fortigate)

· Strong analytical and problem-solving skills.

Excellent communication and teamwork abilities.

About the Role

We are looking for a dedicated and resourceful Calypso Application Support Programmer to join our team. This role focuses on defining and implementing application monitoring solutions, providing Level 2 support for Calypso applications, and managing incidents and requests to ensure operational efficiency.

The ideal candidate will have experience with Calypso version 16, a solid understanding of financial assets and the trade lifecycle, and foundational skills in Java, PL/SQL, and Linux. If you are passionate about delivering reliable application support and improving system performance, this role offers a fulfilling career opportunity.

Key Responsibilities

1. Application Monitoring:Define and implement application monitoring solutions to ensure system health and availability.
   Proactively identify potential issues and resolve them before they impact operations.
   
2. Level 2 Support:Provide Level 2 application support, handling complex issues that require in-depth analysis.
   Work closely with Level 1 support teams to ensure timely escalation and resolution.
   
3. Incident and Request Management:Analyze, manage, and resolve incidents and requests related to the Calypso application.
   Ensure root cause analysis is performed and documented for recurring issues.
   
4. Collaboration & Communication:Liaise with cross-functional teams, including development, infrastructure, and operations, to address technical challenges.
   Provide clear and concise communication to stakeholders regarding incident status and resolutions.
   

Qualifications and Skills

• Technical Expertise:Basic knowledge of Java, PL/SQL, and Linux environments.
  Hands-on experience with Calypso version 16 is required.
  
• Domain Knowledge:Understanding of financial assets (e.g., equities, derivatives, fixed income) and the trade lifecycle.
  
• Problem-Solving:Analytical mindset with the ability to diagnose and resolve technical issues effectively.
  
• Soft Skills:Strong communication and interpersonal skills to work collaboratively with teams and stakeholders.
  Organized and proactive approach to managing incidents and requests.
  

Preferred Qualifications

• Degree in Information Technology, Computer Science, or a related field.
• Experience in financial services or a similar industry.
• Familiarity with monitoring tools and frameworks to enhance system performance.
• Knowledge of ITIL practices for incident and request management.

Work Hours: 8am to 7pm | Mon - Fri

(Staggered work hours i.e. either 8-5, 9-6 or 10-7 depending on which login time is assigned to you)

Weekend / OOH Work Requirement:

ADHOC weekend and out of office hours’ activities. Participation for such activities is a requirement for this position. These activities vary from Power Down, network verifications, desk moves, etc. but are not frequent and will be made aware in advance.

Job Summary

The IT Support engineer will be working within a team structure to provide world class IT services to end client. The IT Support engineer and the Local IT team will provide a full range of IT related services onsite as well as dispatch, including the support of IT hardware and software related to PCs, laptops, Thin Clients and corporate mobile devices.

Responsibilities:

• Provide onsite hands-on technical support and insightful advice to customers
• Focus on providing customers with best-in-class support experiences
• Listen and in take all customer queries, requirements and needs with patience and empathy
• Educate & share with customers on new technology and processes to enhance technology adaption
• Provide guidance and training to customers on current technology and IT policies
• Promote self-help through the use of Knowledge Base and technology specific portals
• Provide continuous improvement on end user services offered to customers
• Manage customer expectations accordingly to enhance IT Support experience.

Duties:

• You will diagnose IT issues on the spot and offer solutions to quickly get users up and running with minimum downtime.
• Provide customers with training and advice on client technologies and updates during service visit
• Perform IMAC activities
• Utilize Service Now to record and track all incident related to service calls
• Work with Local IT team to provide coverage for a full business day
• Provide written documentations, updates and root cause analyst on IT issues to management as needed
• Create knowledge articles for new issues discovered where there’re no existing KBs
• Provide feedback on potential issues or concerns to mitigate risks in the future

Skills Required

General:

• Communicative, friendly and reliable
• Good level of spoken and written English

Basic Technical skills:

• Microsoft Office Products
• Microsoft Operating System (currently Windows 7, 10)
• Hardware and provisioning (PC/Notebooks/Printers/Smartphones)
• Mac System
• Security knows how
• Usage of Ticketing Tools

Enhanced Technical skills:

• Structure and functionality of IT networks and the components (basic)
• Microsoft Active Directory
• Mobile Office (VPN-Solution, iOS devices)
• Virtual Desktop troubleshooting(basic)
• ITIL or process know how
• IT Security (basic)
• Installation/troubleshooting Knowledge of trading platforms (Bloomberg, Reuters) (basic)

Job Overview: We are seeking a highly organized and detail-oriented Business Support to join our team. This role will focus on managing customer relationships and fronting 4PL operations, ensuring smooth logistics coordination, and providing robust support to both internal and external stakeholders. The ideal candidate will have excellent Excel skills, strong reporting capabilities, and the ability to manage customer relationships efficiently.

Key Responsibilities:

• Serve as the primary point of contact for managing customer relationships, ensuring smooth 4PL operations.
• Coordinate and liaise with logistics teams to fulfill customer requirements.
• Handle day-to-day communications and issue resolution with customers.
• Maintain and track inventory levels and stock movements across multiple platforms for customers.
• Generate and analyze regular reports related to inventory, logistics, and customer performance.
• Proficiently use Excel to manage and report data; ability to create complex reports and dashboards.
• Assist with order processing, including documentation, delivery tracking, and shipment coordination.
• Ensure accurate and timely reporting on key performance indicators (KPIs) related to customer management and logistics.
• Address and resolve any operational issues with customers promptly and professionally.
• Perform other duties as assigned by management.

Requirements:

• Diploma or degree in Medical Technology, Biological Science, Microbiology, or any Sciences related fields.
• 2 years of experience with client management in 3PL/4PL operations is preferred
• Strong proficiency in Microsoft Excel advanced formulas, pivot tables, reporting, etc.).
• Excellent communication skills, with the ability to manage and build relationships with customers.
• Strong analytical skills and experience in reporting and data management.
• Ability to handle multiple tasks and priorities in a fast-paced environment.
• A proactive attitude, with the ability to problem-solve and address challenges independently.
• Proficiency in English (both written and spoken).
  

Menicon is a contact lens specialist embracing precision craftsmanship to see life in detail. Join our family in Singapore, the first manufacturing facility outside Japan for daily disposable contact lens and a base for developing technologies and products with advanced, value-added features.

We are dedicated to advancing medical technology and driving innovation in the contact lens industry. Join our team as a Lab Support Officer and contribute to a dynamic and forward-thinking organization. We are looking for candidates who are eager to learn, with training provided to support your growth and development.

Responsibilities:

• Prepare microbiology media and test materials required for quality assurance testing
• Clean microbiology laboratory glassware and apparatus in accordance with standard operating procedures
• Conduct environmental monitoring in cleanroom and controlled environments to ensure parameters are within set guidelines.
• Maintain accurate documentation and records
• Apply Good Laboratory Practices (GLP) and uphold 5S principles to maintain a clean and organized workspace.

Requirements:

• Min GCE ‘O’ Level pass in a science subject
• Experience working in a lab or cleanroom environment
• Able to work 12 hours shift in a 4-3-3-4
• Knowledge of aseptic techniques will be an added advantage

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

Location: Anglo-Chinese School (Primary), 50 Barker Road, Singapore 309918

Contract Duration:

• Initial Contract Period: 1 March 2025 – 28 February 2027
• Option to Extend: 1-year extension from 1 March 2027 – 29 February 2028, subject to school discretion.

Working Hours:

• Days: Monday to Friday (5-day workweek)
• Hours: 6:30 AM – 4:00 PM (including a 1-hour lunch break)
• Non-Working Days: Saturdays, Sundays, and gazetted public holidays

Key Responsibilities:

1. Facilities Maintenance:

• Ensure cleanliness of school premises, including meeting rooms, offices, staff rooms, and classrooms.
• Perform tasks such as floor sweeping, mopping, rubbish disposal, and cleaning tables and chairs.

1. Equipment Maintenance:

• Operate and maintain school equipment, including air purifiers, standing fans, and fire extinguishers.

1. Logistics Support:

• Provide and prepare logistics arrangements for school events and activities.
• Carry, move, and arrange furniture and equipment as needed.

1. Administrative Support:

• Perform simple administrative tasks, such as distributing items to classrooms and staff rooms.

1. Contractor Escorting:

• Escort external contractors performing maintenance tasks such as pest control, aircon servicing, building repairs, and electrical work.

1. Facilities Maintenance Assistance:

• Receive damage or fault reports from teachers.
• Coordinate with technical staff and monitor repair progress.
• Ensure safety measures are in place during maintenance work.

1. Operational Support:

• Assist in day-to-day school operations as directed by the School Operations Manager and school leadership team.
  

Required Qualifications, Skills, and Experience:

1. Educational Background:

• Primary school education or equivalent.

1. Relevant Experience:

• Experience in logistics, facilities maintenance, or a similar role is advantageous.

1. Personal Attributes:

• Reliable, dynamic, and motivated individual capable of working independently with minimal supervision.
• Strong sense of responsibility and attention to detail.

1. Physical Fitness & Background:

• Good level of fitness with no chronic medical conditions.
  Clear criminal record.
  

Job Description:

• Plan and carry out meaningful and purposeful programmes and activities to enable residents to learn new things or continue to use their abilities
• Help residents experience autonomy by supporting them in their basic activities of daily living (e.g. dressing, meal, toileting, personal hygiene, mobility) through appropriate levels of prompt/cues
• Support therapy interventions in the ward to enable residents to optimise their functions in daily living
• Perform general housekeeping to maintain cleanliness of wards including equipment, furniture and tools, crockery
• Meal set up and assist in serving meals and drink to residents
• Collaborate with staff in the ward to deliver quality care services to residents (eg. Vital signs taking for residents)
• Maintain care excellence through proper documentation of the residents’ progress
• Assist Volunteer Coordinator in collaborating with volunteer and community in running volunteer-supported activities for residents

Job Requirements:

• Relevant experience would be an advantage
• Entry level is welcome as long as with compassion , caring and thoughtfulness
• Advantageous for candidates with WSQ Certificate in Healthcare Support (Nursing Care)
• Able to communicate with team members and maintain good teamwork
• Physical fit to handle the needs of care residents

• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Recent experience in working with Java J2EE applications
• Experience in Unix commands , SQL queries
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

REQUIRED SKILLS: SQL/ORACLE AND UNIX

• Must have at least 3 years of experience in production support

• Good experience in Unix/Linux and SQL/Oracle

• Experience in banking and Cards domain.

• Should have good functional knowledge and good communication & coordination skills

• Good Knowledge system/application log analysis

• Ability to effectively use complex analytical, interpretive, and problem-solving techniques.

Verbal and written communication skills are vital.

Good-to-Have

Good knowledge of Monitoring tools – AppDynamics, Splunk and Evolven will be an advantage.

• Good knowledge ability in building complex queries

• Good exposure in Cloud services.

Provide acknowledgement to the sender of the feedback. The acknowledgement shall be sent by the next working day through the most appropriate channel based on the information provided by the sender

Level 1 Feedback refers to enquiries, routine custodial management, rehabilitation and reintegration concerns which could be retrieved from the Authority’s systems without further assessment or review. -Provide a direct reply to Level 1 feedback

Level 2 Feedback refers to cases which will require inputs from other Authority’s divisions/units or stakeholders to follow up due to its case-specific nature, or require fact-finding, clarification and assessment with divisions/units in order to establish the veracity of accounts and prepare the appropriate response to the sender.

Route

Level 2 feedback to the Authority’s relevant divisions/units or stakeholders by the next working day for follow up.

Level 3 Feedback refers to cases which require in-depth investigation and/or may affect the reputation of the Authority; or cases which require update to the Authority’s management or Political Office Holder(s).

Highlight Level 3 feedback to the Authority by the next working day, and manage such feedback based on the instructions given by the Authority. The Authority reserves the right to reclassify any feedback to other levels, if necessary

Where it is assessed that the specific feedback cannot be addressed due to its sensitive nature or anonymity of sender, the Contractor shall inform the Authority immediately.

For feedback concerning issues by other agencies or organisations, the Contractor shall enter the details in the Authority’s feedback database, and route them to the relevant agency/organisation for further action,

• Prepare quotation and process order including delivery follow-ups
• Liaising with Sales Personnel and customer on existing and incoming stock detail
• Handling and keeping track of customer’s enquiry and order by phone call/ email
• Maintaining full sets of Sales documents
• Generating delivery orders and Invoices
• Prepare Proforma Invoice/Sales Contract
• Issuing debit and credit Note
• Maintain Consignment Stock Report (if applicable)
• Participate Inventory Count and Stock Comparison
• Work closely with Production Department on products manufacturing matter according to schedule planning
• Relief absence colleague on order processing
• Liaising with transportation company for goods, sample and document delivery
• Ad-hoc assignments tasks as prescribed by the Superior

Requirements

• GCE O Level with 2 years of Sales admin working experience
• Good customer service and communication skills
• Good coordination and planning working experience
• Good PC Knowledge such as SAP, MSWord & Excel
• Working location at Penjuru Road Area ( Company Transport pick up at Jurong East Bus Interchange)

About SAP

A market leader in end-to-end business application software, SAP helps more than 425,000 customers worldwide work together more efficiently. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift societies, and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. At SAP, we build breakthroughs, together.

Your future team

Artificial Intelligence team has experienced professionals taking on challenges posed by the SAP customers. Based in Singapore, you will have the opportunity to work on breakthrough projects addressing real-world problems, challenging norms with some of the SAP’s key customers. As part of the global product engineering team, you will participate in rich and engaging conversations with experts around the globe.

Purpose and objectives

As an Administration Associate/ Associate Developer Support Specialist, you’ll collaborate with a diverse team of AI developers, scientists, data engineers, DevOps engineers, and architects to build best-in-class AI products. You will serve as a key operational pillar, supporting local leadership to meet fixed timelines. Success in this role will be measured by your ability to deliver initiatives with top-notch quality, such as enhancing operational efficiency and team productivity.

Expectations and Tasks

Operations Support Responsibilities

• Collect and maintain department Internal Orders and Transfer Project details
• Coordinate Legal documents, NDA's, third party contracts with the regional and SAP AG Legal departments
• Support budget planning, tracking, and processing of expense reports, internal cross charge and vendor payments.
• Coordinate and assist team with IP and Patent matters
• Assist in organizing training sessions, managing registrations, and maintaining learning and development records.
• Coordinate team events, liaising with vendors for catering and logistics.
• Maintenance / update of team shared folders, workzone page, distribution lists, and internal communication channels e.g. Slack, MS Teams Channels, etc.
• Organize team meetings, all employee meetings, and other types of events.
• Maintenance of team assets, documents, lockers.
• Act as a central contact person for all employees in the department and provide ad-hoc support if needed.
• HR & Recruiting Operations Responsibilities
• Understand HR & Recruiting principles and act accordingly
• Responsible for necessary administrative tasks associated with this role in collaboration with other HR teams as necessary
• Dealing with enquires (phone, email) related to HR & Recruiting process in an efficient and professional manner
• Facilitate the onboarding process for new hires, including laptop procurement, lockers assignment, and distribution list management, training arrangement, etc.
• Manage the offboarding process, including locker assignment removals and checklist processing, etc.
• Coordinate and support Center’s Internship, PhD scholar and other research and academic programs
• Track project milestones, including following up with researchers and research partners including Universities

Executive Assistant Support Responsibilities

• Coordinate and interact with executive assistants inside and outside SAP as a regular part of the job.
• Support managers with administrative assistance (e.g. scheduling of meetings, meeting infrastructure like conference room booking, facilities booking, travel management etc.)
• Prepare meeting agendas, create and distribute meeting materials, taking meeting minutes, send follow-up communications and tracking action items.
• Assist oversea executives visit in Singapore (plan meeting agenda, booking of meeting rooms, events arrangement, etc.)
• Collaborate with other departments to plan and execute local or regional activities.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Degree in Information Systems, Finance, HR, or Business Administration (or equivalent).
• Strong in organization, planning, collaboration, and execution
• Excellent communication skills: oral, written, and in presentations.
• Proactive and Self-motivated with ability to work independently within a complex and high-pressure environment
• Excellent social and emotional intelligence quotient
• Strong knowledge of all aspects of MS Office, especially Outlook, PowerPoint, and Excel
• Strong ability to prioritize and deliver quickly with high sense of responsibility
• Self-learner with out-of-the-box ideas and proposals
• Ability to multi-task and deliver highest quality work under time constraints in global environment
• Flexible and capable of multi-tasking/managing a broad variety of tasks and topics
• High level of integrity and confidentiality

WORK EXPERIENCE

• 1 - 3 years of operations and administration experience
• Knowledge of internal systems at SAP (such as ISP, CSS, SAP Corporate Portal etc.) would be advantageous
• Work experience at an executive assistant (EA) level position in technology or consultancy industry is preferred

BAND 1 JOB DESCRIPTION

Job Description

• The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years’ experience in Windows Desktop support.

Position Responsibilities and Functions

a) Provide first/second level contact and problem resolution for customer issues.

b) Work with Third Party Vendors to remediate complex AV issues as needed.

c) Provide timely communication on issue status and resolution.

d) Maintain ticket updates for all reported incidents.

e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.

f) Should have basic knowledge of Mac operating system, to support Apple pc users.

g) Install, upgrade, support and troubleshoot for printers, computer hardware.

h) Performs general preventative maintenance tasks on computers, laptops, printers.

i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills

1. Bachelor Degree or equivalent in Computer Science or related field.
2. CompTIA A+, Microsoft Certified Professional (MCP) or better.
3. Minimum of 18 months’ years of IT experience.
4. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
5. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
6. Proven analytical, troubleshooting and problem solving skills.
7. Proven ability to multi-task, effectively determine priorities and meet SLA’s.
8. Excellent communication relationship-building and internal customer service skills.
9. Adaptable and flexible in a fast-changing industry and work environment.
10. Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

1. Technical Skills

Operating Systems: Proficiency with common operating systems (Windows, macOS, Linux).

Hardware Knowledge: Ability to troubleshoot and maintain desktops, laptops, printers, and other peripherals.

Networking: Understanding of basic networking concepts such as TCP/IP, DNS, DHCP, and LAN/WAN technologies.

Software Support: Experience supporting common software applications, especially office suites (e.g., Microsoft 365) and enterprise software.

Active Directory: Experience managing user accounts, permissions, and group policies.

Remote Support Tools: Familiarity with tools like TeamViewer, Remote Desktop, or similar.

Ticketing Systems: Experience using ticketing systems (e.g., Jira, ServiceNow) to manage and resolve IT issues.

Cybersecurity Basics: Awareness of security best practices (e.g., antivirus software, firewalls, and data protection protocols).

Experience: 3-5 Years

Role: Production Support Analyst

Key Skills:

UNIX / SQL, AS/400 ( Basic Navigation) , Mainframe ( Not Mandatory)

Key Responsibilities:

· Investigate production issues, respond based on production defect severity SLAs.

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI.

· Make sure system availability as per respective agreed SLA.

· Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.

· Provide support for annual Disaster Recovery (DR) exercise for supported applications.

· Provide support to System Engineers on server level patches / upgrade as and when applicable.

· Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor

· Knowledge with Market Data, and Genos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

Good to have understanding and experience of ITIL methodology [service operation

Key Requirements:

Education:

· At least 3-5 years’ relevant experience preferably in a Application Support.

Essential:

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.

Willingness to work across platforms – UNIX / SQL, AS/400 and Mainframe

Job Title: Knowledge Management Support

Period: 7 months from Jan to end Jul 2025

Knowledge and experience:

- Training in Python or other similar coding or computer science knowledge

- Familiar with Excel (intermediate to advance)

- Experience in working with data, data visualisation or app/web development will be an added advantage

Qualities:

- meticulous to detail

- analytical in presenting data and identifying gaps

- interest in the arts will be beneficial

Job Description

• Industry/ Organization Type: Manufacturing (Consumer Appliances)
• Position Title: Technical Support Assistant
• Working Location: Pasir Ris
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $3,500 + AWS + Overseas Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Troubleshoot various hotel guestroom appliances such as safes, minibars, kettles, hairdryers, irons, and clocks.
• Manage the entire spare parts inventory and improve inventory control processes.
• Handle technical issues for local and overseas hotel customers and generate investigation reports.
• Collaborate closely with certification and sales colleagues to address challenges.
• Participate in testing, evaluating, and implementing new products.
• Visits to overseas customers/distributors to provide technical support.

APPLY NOW!!!

• A diploma or degree in electrical and/or mechanical engineering is advantageous.
• Familiarity with Microsoft Word, Excel, and PowerPoint.
• A hands-on, eager-to-learn, and progressive attitude.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69028 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Technical Support Engineer
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm; Saturday 8.30 am – 12.30 pm
• Salary Package: Up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to customers for UPS, DC Systems, and Battery installations, commissions, repairs, and maintenance.
• Coordinate with end-users on-site to ensure smooth installation, commissioning, and maintenance activities.
• Collaborate with customers and engineers to ensure safe execution of site work.
• Deliver training to customers on the startup and operation of UPS and DC Systems.
• Monitor and follow up on maintenance contracts to ensure work is completed promptly.

APPLY NOW!!!

• Minimum Diploma in Electrical/ Electronics Engineering or its equivalent.
• At least 3 years of relevant experience in the UPS and DC power industry.
• Willing to travel across Asia on short notice.
• Immediate availability and own transport required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69101 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

• Facilitate, Drive & Lead Application Infrastructure Team Onshore / Offshore to deliver the Approved Infrastructure solution designed.
• Work with Enterprise solution architect to design solutions and align to enterprise needs and implement.
• Manage all activities end-to-end to deliver the project (from scoping to implementation) to agreed parameters.
• Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment.
• To mentor team to Adhere Bank Policies and follow best practices related to Application Recommended for Infra Parameters.
• Perform the Scrum Master role (where required) and lead the Agile team in their sprint deliveries.
• Collaborate with project team members from various domains to monitor, develop and execute project plans and associated project content.
• Ability to manage multiple work-streams concurrently and effectively resolve issues or conflicts.
• Good communication skills, negotiation skills, and stakeholder management.
• Adhere to organizational guidelines and process during deliver.
• Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.
• eal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Requirements:

• Minimum 6-9 years of experience and out of which, minimum 5+ years of Production Management experience in CORE Banking.
• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.
• Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.
• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.
• Good level of command over production Infra; performance monitoring and reporting tools.
• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.
• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.
• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.
• Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.
• Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.
• Working Experience on any microservice platform mostly in Banking.
• Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.
• Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.
• Ability to work with stakeholders to stretch role in depth/width.
• Should be well-versed with latest Finacle and technology trends.
• Good experience in running automation and service improvements experience.
• Good experience on working with multiple teams of infra and Functional team.