Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

(A) PRIMARY DUTIES & RESPONSIBILITIES

• Support the Clinical Operations team via engagement of multidisciplinary stakeholders (doctors, clinic staff, etc) and integration/harmonisation of diverse requirements and perspectives to achieve patient centred care and organisational effectiveness.
• Support the conceptualisation of new or review of existing workflows/processes to optimise the efficiency and quality of care delivery.
• Perform basic operational data collection, analysis and trending to inform decision-making.
• Provide secretariat and administrative support for discussions, workgroup meetings and routine reports (e.g. minutes-taking, venue sourcing).
• Conceptualise & spearhead marketing initiatives through research and identifying marketing trends to positively profile and increase awareness of the company and to reach identified target audiences and stakeholders in an effective manner.
• Manage and steer appointed agencies and vendors to support ongoing online/offline marketing initiatives and campaigns comprising but not limited to SEO/SEM, digital advertisements, content marketing, email marketing, events and other promotional initiatives.
• Uphold the organisation’s reputation through the execution of public relations activities and managing customer feedback through front-facing email accounts, Google reviews and other relevant platforms.
• Cultivate and manage partnerships with key business stakeholders with the aim of developing strategic collaborations to drive mutually beneficial business outcomes.
• Develop and maintain long-term relationships with healthcare professionals, insurance partners, medical concierges and other third-party platforms to drive a pipeline of leads and referrals to the company.
• Provide assistance to execute action plans for the company’s operational goals and to support the smooth running of daily operations at the company’s specialist clinics.
• Other relevant ad-hoc tasks as assigned.

(B) KEY JOB SPECIFICATIONS

Education

Bachelor degree in Communication Studies, Marketing, Public Relations or other related disciplines.

Experience

• Degree in marketing, communications or business with at least 3-5 years of relevant work experience. Candidates with related healthcare operational experience may also be considered.
• Strong proficiency in Microsoft Office and digital media platforms.
• Prior experience in healthcare operations/marketing/digital agency would be an added advantage.
• Excellent analytical, interpersonal, and communication skills.
• Strategic thinker with strong critical thinking and project management skills.
• Resourceful and able to work independently in a dynamic environment with a passion for analysing and improving operations.
• Energetic, driven, adaptable, has good initiative and is able to multi-task and cope well when working under pressure and against tight timelines.
• Strong communicator with excellent written and verbal communication skills.
• Committed team player and leader with good leadership skills.
• Good interpersonal skills and ability to work well with different levels of staff within and across institutions.

About the Role:

• Assist the Building Manager in the daily operations
• Lead a team in the provision and implementation of maintenance services at designated site(s)
• Troubleshoot building services failures
• Supervise, plan and organise a team of on-site Contractors in carrying out planned and ad-hoc maintenance and their work routines
• Ensure efficient and effective maintenance of Client's facilities through routine check and preventive maintenance strategies
• Source, negotiate and follow up with Contractors on repair and replacement work to ensure work done according to specifications
• Preparation of monthly and incident report pertaining to the site(s)

About You:

• Diploma in Facilities Management / Mechanical Engineering / Electrical Engineering / Building Services or equivalent.
• 3 years relevant Facilities Operation experience.
• Comfortable to work morning and night rotating shift.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job Opportunity: Accounts Payable Executive (Early Childhood Education Sector)

Our client, a reputable organization in the early childhood education sector, is seeking an Accounts Payable Executive to manage their AP processes and support financial operations.

Key Responsibilities:

• Oversee and maintain accurate Accounts Payable (AP) records, including IBG payment documentation.
• Collate AP data from multiple centers and input it into GP Dynamics Financial Software.
• Batch AP for intercompany billing, fixed asset processing, and payments.
• Reconcile the AP sub-ledger with the general ledger and run monthly AP Aging Reports.
• Process AP payments twice a month via computer or manual cheques, including ad-hoc payments.
• Perform monthly revenue accruals for selected centers.

Requirements:

• Diploma or higher qualification in Finance, Accountancy, Banking, or a related field.
• Candidates without experience are welcomed; training will be provided.
• Strong attention to detail, organizational skills, and a proactive mindset.

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Larry Loh Yi Song
Registration Number: R23115969
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Our client is an established and well-diversified group of companies, with building construction & civil engineering being one of their core activities. Currently, they are seeking for Accounts Executive to be part of the team.

JOB DIMENSION (SCOPE)

• Handle full set of accounts for monthly closing which includes:-

1. Raise invoices
2. Raise journals
3. Input of invoices and payment of invoices
4. Preparation of suppliers’ payment
5. Cash book maintenance
6. Cash flow projection
7. Monthly Management Reports
8. GST preparation and submission
9. Tax preparation and submission
10. Preparation and sending out the monthly Statement of Accounts to customers

• Quarterly, half yearly and year-end financial closing.
• Preparation of Financial Statements for year-end closing
• Preparation of Audit Schedules
• XBRL preparation and submission of Financial Statements
• Assist in internal and external audit
• Assist in tax and GST queries
• Ensure compliances of accounting standards and regulations
• Other duties as assigned by Departmental Manager.

JOB REQUIREMENTS

• Minimum 3 years of relevant working experience in accounting field
• A good team player, and able to work under fast-paced environment

Your new company

This is a global bank with a strong presence and branding.

Your new role

• Diary management, including organizing internal or external meetings
• Coordinating on-boarding and off-boarding work
• Providing support including request handling for application access and obtaining necessary approval for business activities
• Recording client meeting in Compass, registering event in Global Event Management System for client and creating road show for business traveler
• Preparing supporting document for Travel and Expenses reimbursement report and follow up action
• Booking and providing necessary arrangements and documents for business travel
• Managing Office supplies
• Providing ad hoc administrative support
• Ability to support at least 27 bankers

What you'll need to succeed

• Executive assistant with Banking/Financial Services or equivalent experience
• 5 years of experience supporting multiple directors with administrative tasks and related duties is highly advantageous

What you'll get in return

This is an excellent opportunity to be part of a cohesive renowned banking community. You will be part of a collaborative working environment and you will gain exposure within the business unit.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924
Company Registration No: 200609504D

Full job description

About Apex Signages:

Apex Signages is a dynamic and rapidly growing company specializing in Signage and Signboards. We take pride in our commitment to excellence, creativity, and customer satisfaction. ,We are seeking a dedicated Sales Executive to expand our business.

Responsibilities:

• Handling in-bound sales enquiries
• Processing sales order
• Manage negotiations with customers
• Build rapport and establish long term relationships with customers
• Meet and exceed sales targets
• Successfully create business from new and existing customer accounts
• Work with internal and external partners

Qualifications:

• Academic Qualification not relevant.
• Strong organizational and multitasking skills.
• Excellent communication skills, both typing and verbal.
• Fluent in speaking and typing of english and mandarin. Handle day-to-day communications with customers and suppliers in both Chinese and English, including emails, phone calls, and etc.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Attention to detail and a commitment to accuracy.
• Ability to work independently and as part of a team.
• Positive attitude and a strong work ethic.

Benefits:

• Competitive salary: $4,000 basic + 10% commission
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.

Job Type: Full-time

Benefits:

• Cell phone reimbursement
• Professional development
• Promotion to permanent employee

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Job Responsibilities:

• Cultivating and maintaining positive, long-term relationships with current suppliers to ensure a seamless collaboration.
• Proactively identifying and evaluating potential new suppliers to expand our network and enhance sourcing options.
• Obtain quotes from suppliers
• Analyzing quotes and detailed assessments of cost breakdowns to facilitate informed decision-making
• Offer suggestions to enhance the sourcing process to optimize Return on Investment (ROI).
• Collaborating with internal and external stakeholders teams to implement improvements and innovations in the sourcing workflow.

Requirements:
1 year experience in IT company is an advantage

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Responsibilities:

• Assist with accounts payable functions, including vendor invoice processing and preparation of bank transactions.
• Support accounts receivable activities such as client billing, preparing statements of accounts (SOA), recording collections, and managing receivables.
• Contribute to the preparation of GST schedules, audit schedules, and other financial reports.
• Handle monthly journal entries and maintain the fixed assets register.
• Manage and reconcile intercompany transactions and balances.
• Coordinate with internal and external stakeholders to ensure smooth operations.
• Provide support for various day-to-day accounting functions.

Job Responsibilities:

• Possess a Diploma or Degree in Accounting or a related field, with at least 1 year of relevant experience.
• Familiarity with ERP systems is advantageous.
• Proficient in Microsoft Office applications.
• Highly detail-oriented and well-organized.
• Excellent communication skills with a friendly and professional demeanor.

- 6 Months Contract, Completion Bonus provided (Maternity Cover)

- Prefer someone able to start at end of Dec 2024

- Working Location: Bukit Batok

Wecruit Pte Ltd | 20C0270

Tew Jie Wei | R22106822

Description

• Efficiently HR operations, compliance, and employee engagement.
• Ensure compliance with labor laws, regulations and maintaining up-to-date knowledge and implementing necessary changes.
• Assisting in recruitment, onboarding, exit and retention strategies.
• Supporting the development and implementation of HR policies and procedures.
• Processing of payroll and ensure that they are accurate and timeliness.
• Contributing to training and development programs.
• Managing employee records and ensuring compliance with labor laws.
• Acting as a point of contact for employee concerns and resolving workplace issues.
• Preparing of reports to support decision-making.
• Coordinating employee engagement activities and fostering a positive workplace culture.
• Supporting the administration of employee benefits such as insurance and retirement plans.
• Assisting in the yearly budgeting and performance management exercises

Requirement

• Degree/Diploma in Human Resources, or a related field.
• 5 years of experience in HR or a related role (experience in a senior or an assistant or managerial role preferred).
• Strong understanding of HR principles, labor laws, and best practices.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Ability to manage multiple tasks effectively and meet deadlines.
• Problem-solving skills and a collaborative mindset.
• Able to handle confidential information with high integrity and discretion.

Working Location: Yishun

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie | R1548888
People Profilers Pte Ltd | 10C3804
20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Strategic Planning:

· Work closely with fee-earners to understand their business objectives and formulate effective business development strategies to overseeing the execution of the plans

· Contribute to the development of ongoing maintenance of an action oriented business development plan for the relevant practice areas and industry groups

· Manage the BD budget of the assigned groups

Client Relationship Management, Target Relationships and Leads Generation:

· Maintain client and target relationship plans for relevant practice areas and firm wide industry groups

· Drive / catalyse fee earner targeting, contacting and follow up (against targeting plans)

· Identifies and follows through on leads from thought leadership events and initiatives

· Provides support on client care initiatives

· Liaises with trade associations with which the organization can partner to promote thought leadership initiatives, for leads generation purposes

Bids and Proposals Management:

· Work on Bids and Proposals to support and advise on best practice

· Management of Bids and Proposals from end to end

· Work with global offices to produce Bids and Proposals materials

Skills:

· Identify Associate development needs in relation to business development and marketing

· Provide coaching/training to support the development of the Associates’ business development skills

Develop a Knowledge of the Markets and Industries:

· Use sector market research, trade press and fees/client analysis to assist in planning and identifying issues to be exploited for marketing purposes

· Produce supporting market and client information

· Undertake competitor analysis

· Demonstrates understanding and/or steep learning curve of the nature of industries and practice areas of the firm

Marketing Management, Thought Leadership Support and Digital Marketing:

· Initiates ideation of thought leadership initiatives with event owners and thought leaders based on industry, legal and regulatory trends

· In support of the marketing plan, drive activities such as thought leadership campaigns, PR, sponsorships, knowledge based marketing, website content, hospitality and seminars in order to generate enquiries, build profile and develop client relationships

· Coordinate role and activities with other Business Groups/jurisdictions and draw upon specialist skills of the central marketing team

· Initiate internal communications in order to increase referrals from, and to, other parts of the firm

· Proposes business development and marketing vehiclse, in collaboration with marketing colleagues, to execute and promote thought leadership content

· Initiates collaboration with events services provider to execute events, which are sources of leads generation funnels

· Conceptualizes and edits videos to convey thought leadership content, whether singly, or in collaboration with marketing colleagues

Behavioural Competencies

· Excellent Interpersonal skills

· Positive Attitude

· Takes Responsibility and ability to work with minimal supervision

· Good People Management skills

· Have a high emotional intellect to manage within the firm and external vendors

Role Specific Competencies/ Skills

· Excellent written and verbal communication skills in English (second language is a plus)

· Good presentation skills

· Strong Microsoft office skills – Word, Excel, Powerpoint

· CRM (InterAction) skills is preferred

· Digital marketing and video editing knowhow is preferred

Work Experience

At least 2 to 4 years of working experience in a business development, marketing or communications role, preferably in a professional services or financial services firm

Responsibilities

• Hunt for business to achieve department's budget target.
• Respond to customer inquiries and resolve complaints.
• Coordinate with the operations team to facilitate container releases.
• Ensure timely payments by following up with customers.
• Prepare and submit weekly marketing reports.
• Ad hoc duties as assigned

Requirements

• Bachelor or Diploma in Business Administration, Sales & Marketing or equivalent
• At least 2 - 3 year of sales/ business develoment experience, preferably from logistics or freight forwarding industry.

Interested applicants for the above advertised position(s), please kindly click the APPLY button below or send in your updated resume to [email protected]

EA License No.: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a Government link company in the FMCG industry. Due to business needs, they are now recruiting a Supply Chain Executive (Inventory) to be part of their IT team for ongoing transformation projects. They are located in the West – easily accessible.

Duties:

• Oversee demand planning and ordering to maintain optimal inventory levels in distribution centers and warehouses.
• Collaborate with inventory planners to meet Service Level and Cost KPIs and address operational challenges.
• Coordinate with buyers, suppliers, warehouses, and other stakeholders to ensure timely deliveries.
• Manage inventory-related tasks, including handling short shelf life and aging stock, resolving stock issues, processing store allocations, and preparing inventory reports.

Requirements:

• Diploma in Logistics and Supply Chain or related disciplines
• Preferably 2 years of relevant experience in Inventory Planning and Ordering

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

• Position: Junior Sales Executive/Engineer (FULL TRAINING PROVIDED/NO EXPERIENCE WELCOME)
• Location: Toh Guan
• Working Hours: Monday to Friday (7am - 4pm), Alternate Saturday (7am - 12.30pm)
• Salary (commensurate with experience): Up to $3,500 + Performance Bonus
• Duration: Permanent
• Industry: Fire protection system supplier

Main Responsibilities:

• Source for new clients
• Promote the company’s products/services addressing
• Following up on leads to make advisor/client appointments
• Build long-term relationships with new and existing customers
• Any other ad-hoc duties assigned

Requirements:

• Minimum 'N' Level
• Full training is provided for inexperienced candidates

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Description

• Industry/ Organization Type: Project Management Solution Provider
• Position Title: Project Executive (Structural, Piping & Fittings, Valves products)
• Working Location: North – Tagore Lane (Nearest MRT: Springleaf)
• Working Hours: 5 days (Monday to Friday: 8.45 am – 6 pm)
• Salary Package: Up to SGD 5000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Supervise and administer multifaceted projects in the oil & gas sector, focusing on structural components, piping & fittings, and valves.
• Work with interdisciplinary teams to guarantee the effective completion of projects.
• Formulate and apply purchasing strategies to enhance cost efficiency and product quality.
• Perform market analysis and assess suppliers to ensure optimal partnership selections.
• Negotiate and formalize agreements with vendors and suppliers to secure favorable terms.
• Track project milestones to maintain strict adherence to deadlines and budget constraints.
• Ensure all project activities comply with tender specifications and client requirements.

APPLY NOW!!!

• Min. Diploma
• Min. 2 years of working experience in Project Management and Procurement in the Oil & Gas industry
• Proficient in MS Office or Project/Tender Management Applications

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69401 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

This role is 2 years direct contract with the client.

Key Responsibilities:

• New Business Development: Lead efforts to generate new business opportunities, driving revenue growth through direct sales initiatives and targeting new customers.
• Channel Partnership: Collaborate with distributors, resellers, and Value-Added Resellers (VARs), utilizing their market insights to align sales strategies and maximize channel impact.
• Channel Support & Enablement: Equip channel partners with the necessary resources, training, and continuous support to effectively promote and sell our products and services.
• Sales Strategy Execution: Work closely with internal sales teams to develop and execute strategies that align with both business objectives and partner goals.
• Client Relationship Management: Cultivate and maintain strong, long-term relationships with direct clients and channel partners, ensuring satisfaction and fostering loyalty.
• Performance Monitoring: Regularly evaluate sales and channel performance, conducting business reviews to refine strategies and identify opportunities for growth and improvement.
• Market Intelligence: Stay informed about industry trends, competitive dynamics, and market opportunities to continuously refine strategies and drive growth.
• Cross-Department Collaboration: Partner with the marketing team to develop and execute campaigns and programs that support both direct and channel sales efforts.

Requirements:

• A diploma or degree in Business, Marketing, or a related field.
• 2-5 years of experience in commercial or channel sales, ideally within the technology sector.
• Strong understanding of channel sales principles, including best practices for managing relationships with distributors, resellers, and VARs.
• Proven ability to meet or exceed sales targets and develop new business opportunities.
• Excellent communication, interpersonal, and negotiation skills, with a collaborative approach to working with others.
• Proficiency in Microsoft Office and CRM tools (Salesforce experience is a plus).
• Willingness to travel to client sites, partner locations, and industry events as required.

Preferred Qualifications:

• Experience managing relationships with direct sales teams, distributors, resellers, or VARs.
• Familiarity with Salesforce or similar CRM platforms.
• Background in working within a fast-paced, high-growth environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Benefits:

• Basic up $3600
• Central
• 5day, office hour
• AWS + Bonus
• MNC

Job Scope:

• Oversee the collection of customer accounts
• In charge customer's dispute on the invoices and credit notes etc
• In charge customer and salesman queries
• Perform legal proceeding and follow up on the documentation thereafter until closure
• Review customer evaluation submitted and ensure proper justifications had been made prior to approvals by GM Finance
• Release codes when the Credit Limit or Credit Term is breached with proper approval
• Handle monthly debtor ageing report for internal review

Job Requirements:

• Min 2 years relevant experience in Credit Control.
• Experience in handle hiring purchase cases/operations is added advantage
• Diploma in Accounting or a related field.

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Wei Yang (R21102313)

Responsibilities

• Provide trade support to the sales & marketing department
• Familiar with bunkering apnd oil & fuel businesses
• Conduct market research and analysis
• Ensure compliance with company standards and policies
• Ad hoc duties as assigned

Requirements

• Diploma or Nitec in any discipline
• With 1 year of trading experience, preferably from oil trading background

Interested candidates who wish to apply for the advertised position, please send in your updated resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1. Summary of the role

The Customer Support Manager (CSM) is responsible for implementing, monitoring, administering and improving customer service procedures and work flows across APAC regions, specific to aerospace customers. They may directly or indirectly lead customer support teams to acheive best in class customer support. They will establish, monitor and report specific KPI’s and seek to improve short falls. In addition, the CSM will ensure that customer support staff in all APAC regions are compliant to required procedures and performing to KPI targets.

The CSM is responsible for working with the APAC Aerospace General Manager (GM) and local regional management to establish a team that is capable of providing and achieving outstanding customer service.

The CSM is responsible for customer order management of selected customers as well as the aerospace customer order management process in APAC. This includes communication and coordination throughout the entire supply chain to ensure on-time delivery to customers.

The CSM is responsible for supporting customer service, Sales Engineers, Project Engineers and Application Engineers in developing new opportunities and wherever the business needs may be.

The CSM is responsible for assisting in achieving sales and profitability goals.

2. Tasks and Responsibilities

The primary function of the CSM position is to provide the management and coordination of day-to-day operations which support customer delivery as well as the direct or indirect supervision of the customer support team members.

The CSM is also responsible for ensuring outstanding customer service and total customer satisfaction to existing and prospective customers while operating within established procedures. This includes:

· Managing orders from PO receipt to delivery for local customers

· Leading the Customer Support team: Train, teach, coach, monitor, plan and review. Strategize and communicate annual targets.

· Reporting Customer Support team performance & capacity and make recommendations for improvement

· Assist the Aerospace team in scaling to grow, which may include recruitment and retention of Customer Support staff

· Develop and continuously improve the customer support team

· Make recommendations to the Business Process Managers (BPM) to improve internal processes.

· Develop and implement procedures to ensure that customer orders are processed efficiently, correct and on time.

· Assist in monitoring and improving sales growth and profitability

· Answer customer inquiries regarding delivery status

· Quote standard products to customers and follow up on quotations

· Ensure full compliance with all Standard Operating Procedures including Order Management, Quality Procedures, and overall Quality Management Systems

· Develop work instructions for customer specific delivery requirements. Train and cross training staff accordingly.

· Represent the Hub in cross-functional teams to support continuous improvement efforts in operations, quality, supply chain or other.

· Assist the Hub with quality related issues.

· Assist other business support functions in drive improvements

· Proactive communication, analysis and problem solving

· Work with the right sense of urgency: Response times, flexibility and accuracy

· Report monthly, quarterly and annually to the GM on various KPI’s and targets

· Assist the GM in management reviews, business reviews and business plans

. Execute contract reviews per AS standards and local procedures on time.

. Match customer orders with supplier deliveries to meet/exceed OTD targets.

. Resolve customer complaints through proactive internal/external communication.

. Source/purchase products from internal/third-party suppliers as needed.

Communication

. Communicate and address changes in customer demand across the organization.

. Collaborate with Hub, SCM, PM, and Factory to align with KPIs

. Resolve and negotiate delivery schedule issues.

3. Education and Experience

· 4 to 5 years’ experience in a customer service position

· Management/Leadership experience

· 4-year degree

· Knowledge of basic business sales and marketing practices

· Knowledge of supply chain processes and practices

· Experience with ERP software systems (JDE preferred)

Other Experience (beneficial but not required):

· Knowledge of aerospace products

· Familiarity with AS9100 quality requirements is beneficial

· Familiarity with technical prints (general comprehension)

4. Competencies

· Ability to lead, manage, and supervise personnel

· Management/Leadership skills

· Proven track record in customer satisfaction

· Strong written and verbal communication skills

· Strong people and relationship building skills

· Customer driven with a positive, professional, can-do attitude

· Strong organizational skills with the ability to mulit-task

· Attention to detail and accuracy

· Strong analytical, decision making and problem solving skills

· General knowledge of financial terminology and calculations

· Proficiency in the use of Microsoft Word, Excel and PowerPoint

· Proficiency in the use of business operational software (Oracle, JDE, SAP, Microsoft Dynamics Business Central)

5. Key Interfaces and Stakeholders

Develop and maintain strong working relationships with:

o Customers

o Customer Support staff

o Application engineers

o Supply Chain Management group

o Global Aerospace Hubs

o Manufacturing units

6. Geography to cover and travel requirements

· The CSM position administers the APAC region with direct customer management in SE Asia.

· Travel requirements of 10% to 25% per year.

· Travel may include local and international.

7. Behavioral Characteristics

· Trelleborg’s Core Values:

o Customer Focus

• Working with customers to build long term relationships & partnerships
• Delivering on our promises and commitments
• Understanding the impact on our customers of our business decisions

o Performance

• Taking individual responsibility for personal objectives and results
• Continuously improving our performance
• Encouraging a culture of continous improvement and teamwork

o Innovation

• Develop innovative solutions to customer problems
• Being proactive in initiating change and improvement
• Sharing knowledge and experience through teamwork

o Responsibility

• Respecting the culture, custom and rules of Trelleborg, our suppliers, and our customers
• Communicate openly and accurately
• Taking personal responsibility for our actions
• Performing our duties to the best of our ability and with integrity

Contract Period:

• From 1 Jan 2025 to 31 Dec 2025.

Deployment:

• Mondays to Fridays: 6:30am to 4:00pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

• To provide support in general upkeep of equipment and workplace;
• To provide logistical support for school events and functions including arranging of furniture and equipment;
• To perform gate duties and traffic control to ensure safety of students moving in and out of the school premises

Requirement:

• Completed primary school education and preferably have some experience in general upkeeping of equipment/workplace, logistic or general operations support;
• Preferably be able to converse in English or Mandarin;
• Able to provide logistical support including arranging of furniture and equipment;
• Able to take instructions and duties assign by supervisor.

Job Role & Responsibilities

SALES SUPPORT

1. Prepare, generate & follow up on Proforma Invoice, Contract of Sales, Sales Order Confirmation, Quotation & other sales related documents

2. Follow-up with customer on product label, ensure label design are approved by customer before proceed with the printing

3. Consolidate and update of Sales Forecast & Sales Summary

4. Assists the Business Support team in Procurement coordination

5. Liaise with Suppliers on printing of product labels, leaflets & other packaging materials

6. Liaise with Regional offices for Sales/Marketing related matters

7. Liaise with various department to fulfil customers’ orders

HANDLING OF MARKETING ACTIVITIES

8. Coordinate on exhibition held at local/overseas

9. Sourcing & coordinating on diaries, calendars, table planners & corporate gifts

PERFORM ADMINISTRATION AND SECRETARIAL FUNCTION

10. Attending to visitors and setting up of meetings

11. Travel arrangement on Hotel & flight booking, Visa application and submission

12. Double-Tax Deduction submission to IE Singapore

13. Distribution of mails to Directors

14. Provide Secretarial duties to Directors

15. Handling telephone enquiries & other ad-hoc related duties

16. Manage domain email

Job Role Requirements:

· Diploma or equivalent qualifications

· Minimum 1 year of working experience in sales administration / coordination or secretary role will be an added advantage

· Proficient in Microsoft Excel, Microsoft Word and Microsoft Power Point

· Pro-active and a Good Team Player

Working Hours:

• Monday – Friday : 8.15am-5.30pm

Benefits:

• Transport provided to and fro nearby MRT stations
• Medical Insurance upon confirmation
• AWS and profit sharing upon eligibility

Job Summary:

The Infrastructure & Container Platform Support Engineer will act as a liaison between Application and Infrastructure teams, ensuring seamless implementation of infrastructure requirements for applications. The role requires managing, maintaining, and optimizing infrastructure platforms while adhering to bank standards for performance, security, and compliance.

Responsibilities and Duties:

Infrastructure Coordination & Support: Collaborate with Application and Infrastructure teams to define and set up the necessary infrastructure for applications. Address application infrastructure requirements effectively, ensuring alignment with organizational goals.

Performance & Compliance Management: Monitor and maintain performance for Operating Systems, Middleware, and Databases. Ensure timely implementation of security/bug fix patches, End-of-Support (EOS) transitions, and compliance with ISCD and bank security standards.

Technical Expertise & Incident Management: Serve as a Subject Matter Expert (SME), providing senior-level technical guidance to application teams. Promptly respond to incidents, analyze root causes, and deliver temporary and permanent resolutions for issues related to Middleware, OS, database performance, capacity, resiliency, stability, replication, and other critical aspects.

Solution Design & Recommendation: Research and recommend solutions that align with business needs and enterprise operational requirements. Evaluate new releases of Middleware, OS, and Database components, ensuring minimal impact and compliance across the environment.

Development Support: Provide technical assistance to application development teams in leveraging infrastructure and container platforms effectively.

Qualifications:

Technical Skills:

• Proficient in Kubernetes, Docker, Jenkins, and other container platforms.
• Solid knowledge of Linux OS, Wintel OS, and databases like MariaDB (or equivalent).
• Experience with networking technologies such as F5 GTM/LTM or other SLBs.

Experience:

• Minimum 5 years of professional experience, with at least 3 years in a relevant role.
• Experience in banking or financial services institutions is preferred.

Work Environment:

• Availability to work in shift-based schedules, including night shifts, weekends, and public holidays.
• Ability to collaborate effectively in team environments, coordinating with multiple teams and stakeholders.

Shift Timings:

Morning Shift: 6:00 AM to 3:00 PM

General Shift: 9:00 AM to 6:00 PM

Afternoon Shift: 2:00 PM to 11:00 PM

Night Shift: 10:00 PM to 7:00 AM

Candidates must be flexible and prepared to support all shift patterns, including weekends and public holidays.