Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a IT Service desk Agent. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Long Term Contract

Roles and Responsibilities

Requirement for the SD Agents as follow:

· Min 2 yrs of SD agent working experience

· Good Laptop/Desktop troubleshooting skillsets

· Excellence customer handling skills

· Excellence communication skills

· 5 workdays per week (Mon-Fri)

· based on 44hrs per week

Location: Tuas South Avenue 10

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Roles and Responsibilities:

• Lead the complete lifecycle of data exchange projects, ensuring thorough planning, execution, and ongoing maintenance
• Define project parameters, goals, and expected results in partnership with stakeholders
• Develop and oversee detailed project schedules, budget estimates, and progress benchmarks
• Ensure efficient allocation and coordination of project resources, tasks, and activities to meet deadlines
• Proactively address and strategize against potential risks and obstacles to keep project momentum
• Apply expertise in data exchange technologies such as web services, RESTful APIs, XML, JSON to enhance process efficiencies
• Implement strategies for data mapping, transformation, and validation to ensure the integrity and accuracy of data
• Serve as the main contact for project stakeholders, offering updates and solutions to maintain project alignment and satisfaction
• Facilitate clear and effective communication, organizing stakeholder meetings and workshops to align project goals and requirements
• Leverage sector-specific knowledge, especially in manufacturing, to adapt data exchange solutions that align with business needs and goals
• Fulfill all other duties as assigned by management

Requirements:

• Bachelor’s degree or higher in IT, Computer Science, Engineering, or a related field
• Minimum 3 years of IT project management experience, emphasizing data exchange and integration, with a preference for manufacturing sector experience
• Proficiency in web services, RESTful APIs, XML, JSON, and related data formats
• Experience with integration platforms, middleware, and ETL tools
• Strong communication, collaboration, and stakeholder management abilities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Description

HEAD OF IT

Reporting to the Senior Director – Admin, the Head of IT will lead a team and manage all technology-based, audio/video and information systems and applications for the College, supporting the vision, mission and values of our faith-based education. The incumbent will be required to develop IT strategies aligned with the College’s mission and values, enhance digital infrastructure and implement/upgrade systems and software that foster greater operational efficiency, data security and faculty, staff, students and alumni engagement. A key focus will be on integrating innovative technology solutions continually to support online, hybrid and AI-assisted learning and teaching while considering the constraints of a non-profit environment. This position will be based on campus and occasional evening or weekend work may be required to support events, system updates, equipment/power and other forms of IT maintenance or project deadlines.

Key Accountabilities

Strategic IT Leadership

• Develop and implement a comprehensive IT strategy aligned with the College’s mission and strategic goals, focusing on cost-effectiveness, innovation and security.
• Advise senior leadership on technology investments and roadmap planning, ensuring alignment with the College’s vision and financial capabilities.
• Keep current with emerging technologies, particularly AI and their relevance to the College’s educational and operational needs.

IT Infrastructure & Operations

• Oversee the management and maintenance of IT infrastructure, including network systems, hardware, firmware and software applications to ensure maximum uptime and efficiency.
• Ensure robust cybersecurity measures are in place, including risk assessments, data protection protocols and compliance with relevant regulations.
• Direct the development and implementation of disaster recovery and business continuity plans.

Educational Technology & Support

• Lead the integration of digital learning and teaching platforms, supporting online and hybrid instructional methods to enhance faculty and student engagement and reach.
• Collaborate with faculty to incorporate AI tools and resources that enrich the academic experience and foster a future-ready learning environment.
• Provide IT support and training to faculty, staff, and students, promoting best practices in the use of technology for education.

Project Management & Implementation

• Manage IT-related projects, ensuring they are delivered on time, within budget and meet the needs of stakeholders.
• Coordinate with other Departments to implement systems that improve administrative efficiency, enhance communication and support data-driven decision-making.
• Oversee third-party vendors and consultants for project execution, contract negotiations and support services.

Team Leadership & Development

• Lead, mentor and develop an IT team, fostering a culture of service,
  responsiveness and continuous improvement.
• Promote staff training and professional development opportunities to ensure the team remains current with technological advancements and best practices.

Budget Management

• Develop and manage the IT Department’s budget, optimizing resources and ensuring expenditures align with organizational priorities.
• Seek cost-effective solutions including open-source software and cloud services to maximize the Department’s impact within budget constraints.
• Explore Grant opportunities or partnerships to fund technology initiatives.

Pre-Requisites

• Bachelor’s degree in Information Technology, Computer Science or related field. Master’s degree is preferred.
• Minimum 7-10 years of hands-on experience in IT management with experience in the education or non-profit sector preferred.
• Proven knowledge in IT infrastructure, networking, software development, cybersecurity, project management and educational technology.
• Proficiency with cloud platforms, learning management systems (LMS) and familiarity with AI-based tools.
• Strong team leadership, mentorship and project management abilities.
• Excellent problem-solving, communication and interpersonal skills to collaborate effectively across departments.
• Familiarity with faith-based education, educational environment and values.
• A visionary approach to leveraging technology in education with a focus on student engagement and holistic learning.
• Resourcefulness and innovation in optimizing limited resources to meet missional goals.

Please send applications with detailed resume and any supporting materials to [email protected].

We are seeking an experienced IT Storage Engineer to join a dynamic team, responsible for post-sales support and solution design for enterprise IT products. The ideal candidate will have hands-on experience in IT solutions for storage systems, servers, and virtualization technologies, with the ability to collaborate effectively across local, regional, and HQ teams

Responsibilities

• Provide post-sales support for enterprise IT storage products, ensuring customer satisfaction and system optimization
• Collaborate with internal teams to deliver solutions and meet deliverables
• Design and provide low-level IT solutions tailored to meet the needs of local office, channel partners, and key account customers
• Develop Bill of Quantities (BOQ) and technical proposals, ensuring they meet customer requirements and high-quality standards
• Present technical solutions to customers professionally and conduct training sessions for local partners and customers
• Assist in the development of strategies for data protection, disaster recovery, and data migration within storage systems
• Continuously learn and adapt to new IT technologies and storage solutions

Requirements

• Bachelor’s Degree in Computer Science, Engineering, Telecommunications, or a related field
• Minimum of 2 years of experience in IT product design, delivery, and maintenance, especially in x86 servers, SAN/NAS storage, virtualization (VMware), and Windows/Linux/Unix operating systems
• Strong knowledge in x86 server architecture, SAN/NAS storage, data protection, disaster recovery, and data migration
• RedHat RHCE, HCIA/HCIP/HCIE, or other relevant IT certifications are an added advantage
• Experience in IT post-sales support for FSI (Financial Services Industry) or government sectors is preferred
• Familiarity with OpenStack, Oracle DB, and related technologies would be a plus

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Job Description:

• Looking for an IT Project Manager with a proven track record in implementing and delivering IT Infrastructure projects.
• The project manager will be able to manage projects deploying IT infrastructure technologies and working with MNC customers.
• It’s a role that challenges the candidate to be decisive and driven when managing projects with the ability to stay focused on the project deliverables

Responsibilities:

• Define the scope of the project, roles, and responsibilities and manage customer’s expectations for assigned projects
• Responsible for the on-time and on-schedule delivery of the project & ensure that the project scope is met with high quality.
• Plan, execute and coordinate with project team members to ensure project deliverables are delivered as per the agreed timeline and within budget.
• Conduct regular updates/meetings with customers/internal management, monitor project costing, resources scheduling, and project tracking
• Lead and supervise the project team to ensure the effective implementation of projects assigned
• Provide Leadership to project team members in the execution of projects
• Occasionally participate in pre-sales advisory scoping out project management deliverables
• 
  

Requirements:

• Diploma/Degree in Engineering or Computer Science discipline
• 3 to 5 years of overall experience in working in IT Infrastructure projects
• Knowledge of project management principles and Agile development methodologies.
• Knowledge and hands-on experience of technical implementations
• Strong project management skills with the ability to work and track multiple projects simultaneously
• Strong Presentation and negotiation skills in managing customer’s expectations
• Good exposure to IT Infrastructure Technologies (eg. Network, Server, and Storage)
• Familiar with different Project Management Tools
• Keen in learning new techniques to better manage projects
• PMP certified

Contract Type: 12 Months (Renewal)
Salary: SGD4,000 to SGD5,000
Location: MacPherson
Working Hours: Mon – Fri 9 am to 6 pm (onsite)
Commencement: Immediate

CCTV SYSTEM

• Involve in the project and maintenance services related with CCTV Systems, Access Control Systems, PA Systems, Alarm Systems and Server & Network Infrastructure and whenever required.
• Perform Installation, Implementation, Configuration and testing of system/storage equipment & setup.
• Troubleshoot Problem encountered on site.
• Develop implementation plan, migration plan, and acceptance test plan for the project.
• Work closely with Project/Maintenance Managers in Planning the implementation tasks.

ACCESS CONTROL SYSTEM

• Installation: Install and configure access control systems, including electronic locks, card readers, biometric scanners, and control panels.
• Maintenance: Perform routine inspections and preventive maintenance on access control systems to ensure optimal performance.
• Troubleshooting: Diagnose and resolve issues with access control hardware and software, including system malfunctions, wiring issues, and connectivity problems.
• Software Management: Install, update, and manage access control software, ensuring that all systems are up-to-date and compliant with security protocols.
• Customer Support: Provide technical support and training to clients on the operation and management of access control systems.

NETWORK

• Perform Installation and troubleshooting on network devices like Cisco, Aruba and Allied Telesis.
• Knowledge of Routers/Switches architecture and software upgrade procedure
• Support Network infrastructure Projects.
• Provide support to resolve network incidents and issues.
• CCNA/CCNP Certification

Job Description

• Develop, maintain, and refine sales forecasts for assigned customer accounts.
• Expand the customer base through cold-calling, relationship management, and industry networking, while fostering strong, ongoing relationships with customers.
• Collaborate across departments to coordinate pre-sales, professional services, and support resources, ensuring successful customer solutions.
• Meet sales targets by identifying and securing new business opportunities and maintaining customer satisfaction through product and service excellence.
• Demonstrate a solid understanding of IT products, solutions, and services.
• Contribute to the development of value propositions and skillfully negotiate to close sales deals.
• Provide regular updates on customer interactions and market activities during weekly sales meetings.

Job Requirements

• Min. Diploma in Information Technology or any related field of study.
• Min. 2 to 3 years of sales experience in the system integrator industry.
• In-depth knowledge of IT products and solutions.
• Strong presentation, negotiation, and influence skills.
• Excellent written and verbal communication abilities.
• Proven track record of consistently meeting sales quotas, with a results-driven approach to target achievement.
• Ability to understand and address business problems while qualifying sales opportunities.

Work Environment

• Work-life balance with flexible remote work options.
• Competitive sales commission based on gross profit performance.
• Transport and mobile claim allowances.
• Access to office facilities including a swimming pool, gym, tennis court, and BBQ area.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing, career advisory, research and any other administrative purpose, in compliance with the relevant provision of personal data protection act.

Daniel Lim | Registration Number: R24124455 | AlwaysHired Pte Ltd

EA Licence No: 24C2293

The client is an insurance broker firm that partners with private banks to provide wealth management solutions to the UHNW individuals. They are seeking to expand their sales support team so provide greater support to their expanding sales team.

Job Description

• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers’ requirements and enquieries

Experience & Skills required

• Minimum diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

· Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

· Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

· Stay updated on the latest security patches and updates for all systems and applications;

· Serve as the first point of contact for troubleshooting system and network issues;

· Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

· Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

· Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

· Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

· Set up and implement backup plans and business continuity plans for system applications and stored information;

· Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

· Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

· Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

· Minimum Degree in Information Technology;

· 1-2 years related experience;

· Familiarity with Server administration and switches configuration;

· Basic understanding of cyber-security;

· Ability to diagnose and troubleshoot basic technical issues;

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

· Good interpersonal skills and a team player;

· Strong communication skills with all team members;

· Attention to detail and focus.

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As a Business Support Executive at Knight Frank, you’ll be at the heart of our operations, working closely with the Managing Director to keep things running smoothly. From managing schedules and creating impactful presentations to coordinating key business activities, this role offers you the opportunity to showcase your organizational skills and be a pivotal part of our success.

What you will be doing:

• Provide comprehensive administrative assistance to the Managing Director, including managing appointments, organizing meetings, preparing expense claims, and generating reports.
• Create compelling fee proposals, PowerPoint presentations, and materials for tender interviews, ensuring professionalism and impact.
• Prepare detailed reports and polished presentation materials for board meetings, while recording accurate meeting minutes for timely distribution.
• Coordinate and prepare requests, review documents for accuracy and compliance, and efficiently manage Managing Agent agreements and other administrative tasks.
• Handle incoming correspondence, including emails and calls, responding or redirecting inquiries as necessary.
• Assist with various tasks as assigned by the Managing Director to ensure the seamless execution of day-to-day operations.

We’re looking for someone who’s:

• Able to manage multiple priorities efficiently and with attention to detail.
• Has excellent verbal and written communication skills to interact effectively with stakeholders.
• Proficient in Microsoft Office, especially PowerPoint, Word, and Excel, with the ability to learn new tools quickly.
• Demonstrates initiative in problem-solving and takes ownership of assigned responsibilities.
• Meticulous in reviewing documents and ensuring accuracy in all deliverables.
• Thrives in a dynamic environment and can seamlessly manage ad-hoc duties.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

· Provide hardware support and services to colleagues.

· Manage basic stock of IT equipment and place orders as necessary.

· Possess knowledge of Microsoft Active Directory (ADDS) and Firewall Administration, particularly with Sophos.

· Offer hands-on assistance with system setup onsite or guide users through the process remotely.

· Assist with installation and integration processes, address security issues, and manage program upgrades.

· Provide remote technical support and troubleshooting via phone or chat.

· Attend to various ad-hoc IT support requests as needed.

ABOUT THE TEAM:

QA team is responsible for the quality and efficient delivery of software solutions to our clients, with a wide range of testing scope including functional test through API testing, static analysis, end-to-end test, as well as non-functional testing scope including performance, security, scalability, and maintainability. We explore and research a wide range of technologies and methodologies including debugging tools, dependencies mocking, automated test generation and execution, grey-box testing, and CI/CD, to see how they can be meaningfully applied to each project and achieve the highest quality outcome in a timely manner.

JOB DUTIES:

• Responsible for quality assurance and version iteration testing to ensure functional quality of the final products.
• Responsible for the design, execution, and standardisation of non-functional tests and checks (performance, maintainability, etc) based on different product needs and user needs.
• Participate in long-term quality promotion work, including defect tracking, root cause analysis, version quality analysis, project reviews, etc.
• Explore and investigate various technologies, methodologies, and/or processes for improvement of software projects’ quality and/or overall test quality and efficiency.

JOB REQUIREMENTS:

• Bachelor’s degree or higher in computer science or any related field.
• 0 – 2 years of experience in quality assurance for software products. Fresh graduates are welcomed to apply.
• Proficiency in at least one of the following programming languages: Java, Python 3.
• Proficiency in usage of Mysql, Redis, Kafka, or other similar data technologies.
• Good communication skills and problem-solving abilities.
• Fluency in both English and Mandarin as a working language to to liaise with Chinese speaking clients and counterparts to understand their technical requirements.
• Priority will be given to those who meet the following conditions:

- Experience with grey-box or white-box testing

- Experience with performance testing

Requirements:

• Master's Degree in computer science, information technology, or a related field
• Min 3- 5 years of relevant work experience
• Ability to communicate with people of various level
• Knowledge in MS office, Printers, MFP, MS Operating systems, Active Directory, server
• Networking knowledge a must
• Strong Problem solving skills

Job Description:

• Provide Level 2 support to all IT hardware and Network related matters
• Review and improve processes pertaining to Infrastructure related services
• Handle and coordinate IT system procurement
• Assist in Annual Maintenance of server
• System Deployment
• Assist in Data backup and restoration
• Coordinate with vendor on network/hardware/software related matters
• Optimize enterprise networking, including WAN, LAN, and VPN implementations and support.
• Manage and configure network devices such as firewalls, routers, VPNs, internet proxies, and wireless networks.
• System / Network troubleshooting and rectification
• Assist in Annual system Audit
• Asset management

Position summary:

The Senior Systems Engineer supports security systems and operations administration, monitoring and maintenance. He/She monitors security alerts and events. He collects and documents contextual information based on established practices and supports the preparation and publishing of security advisories. He/She assists with the analysis of security-related information and events, escalation of incidents for validation and remediation. He/She is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays. He/She is alert and vigilant in performing monitoring activities, and is able to analyze and resolve security-related issues critically. He/She communicates clearly in his/her interactions with others and coordinates effectively with his/her team to perform security operations.

Monitor security system

• Perform non-routine security monitoring activities
• Perform prioritization and allocation of security incidents
• Track security monitoring rules and alerts
• Compile regular reports on the performance of security operations

Maintain security operations

• Assist with the implementation of agreed security system changes and maintenance routines
• Assist with implementation of new security programs
• Support vulnerability, penetration testing and assessments
• Support the development of reports on security penetration testing results
• Recommend security products, services and/or procedures
• Support the alignment of security systems with established service agreement standards
• Support the implementation of new enterprise security architecture, technologies and enhancements

Respond to queries

• Support live response to security issues
• Support investigation of security breaches such as forensic threat investigation
• Support the resolution of security related issues
• Support the simulation of user problems to identify security system drawbacks
• Recommend security system modifications to reduce user problems

Facilitate compliance

• Assist with the implementation security policies, procedures and programs
• Educate users on the security standards and practices
• Identify improvement areas to existing security policies and procedures
• Deliver user training

Optimize security system performance

• Support piloting of new tools, technologies, and processes as well as installation of hardware and software
• Support security system testing and ongoing optimization or changes such as scheduled upgrades and updates
• Maintain documentation of all optimization activities
• Suggest improvements to operational processes, procedure manuals, and documentation

Requirements

• Polytechnic or degree in Computer Systems
• Relevant experience in vulnerability scanning, ASOC, firewall managment, network scanning for at least min 3 years.

EA Licence No: 11C5502 | EAP Registration No: R22109400

Programme Management

• Key contact person for assigned programmes to coordinate and ensure smooth delivery of all assigned programmes.
• Ensure LMS course pages are set up in a timely manner.
• Provide prompt and accurate information and updates to students and relevant stakeholders.
• Support Lecturers on admin matters.
• Release of Examination information to current students.
• Monitor validity of student pass for international students.

Student Services

• Organize and conduct orientation for new students.
• Prepare and disseminate confirmed start classes / start term information.
• Work closely with CMs to resolve student issues.
• Process re-enrolment, re-exam, deferments, extensions, exemptions, programme transfer, withdrawal.
• Monitor attendance of students, administer warning letters / exam barring letters and provide monthly reports.
• Conduct regular class visits to understand student’s needs; engagement with parents / guardians to update on students’ progress.
• Conduct module evaluation; focus groups; student surveys.
• Support student on student portal, LMS and any other student support management system.

Data Management

• Update and maintain student records in PSB Academy’s proprietary data management system.

Finance

• Monitor student payment of course fees.
• Process student refunds.

Exams

• Liaise with Exam Centre for main and re exams (if applicable).
• Prepare examination nominal roll for Exam Centre.

Events Support

• Assist Reporting Officer in the running of events.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in any discipline with at least a year of experience.
• Meticulous and self-motivated with strong organisation skills.
• Possess good time management and administration skills.
• Able to work individually and as a team player with customer-oriented mindset and good communication skills.
• Able to work under pressure in fast-paced work environment.
• Proficient in Microsoft Office applications.
• Prior experience in Private / Education Industry preferred.
• May be required to work on roster: 8am to 5.30pm or 10am to 7.30pm three to four times a month.

Weekends involvement:

• Open house - twice a year
• Grad ceremony - once a year

Company Overview:

BIPO: Shaping the Future of HR with Innovation and Global Reach

At BIPO, we are a global leader in HR services, offering innovative solutions that empower businesses to streamline and scale their operations effortlessly. Our award-winning cloud-based Human Resource Management System (HRMS) revolutionizes HR processes, making them simpler, more efficient, and cost-effective. By staying at the forefront of digital transformation, we help companies remain agile in a rapidly changing world.

Our comprehensive suite of services—including Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, and Flexible Employee Management—are designed to modernize HR functions, allowing businesses to focus on growth while we manage their HR complexities.

Why Join BIPO?

What sets BIPO apart is our dynamic, fast-paced culture where innovation thrives. We foster a work environment that values collaboration, creativity, and adaptability. Joining BIPO means being part of a global team that’s passionate about pushing boundaries and shaping the future of HR. Our diverse workforce spans over 40 countries, and our APAC headquarters in Singapore, along with R&D centers in Singapore, Shanghai, Indonesia, and Malaysia, serve as the driving force behind our growth and innovation.

Since our founding in 2004, BIPO has cultivated a vast global network, delivering cutting-edge HR solutions across more than 40 countries. As we continue to grow and innovate, we’re seeking talented, ambitious individuals to join us on this exciting journey. At BIPO, you’ll have the opportunity to make a real impact, work with forward-thinking professionals, and help shape the future of HR. The possibilities are limitless—discover how you can grow with BIPO and be part of our global success story!

Responsibilities

• Lead compliance audit activities (SOC, ISO 27001) for BIPO Singapore, Hong Kong, and China
• Lead internal audit activities, IT security compliance projects/activities
• Lead staff information security awareness training, phishing campaigns
• Lead incident response to security and data breach incidents and cyber security incident response exercises
• Formulation, review, and update of information security-related company policies
• Support the business team in responding to customer’s questionnaires and RFP, for IT security area.
• Manage security of IT systems, review of security logs, reporting IT systems security posture
• Lead IT security/compliance projects and operations, work with IT Infra Manager and IT infra team (e.g. annual penetration testing by external vendor)
• Formulating security checklists/guidelines for BIPO products and servers.
• Performs other duties as assigned related to information security/compliance.

Skills And Experience We Value

• Bachelor’s degree in Information Technology or equivalent field of study
• Experienced in all or most of these: ISO 27001 implementation and/or maintenance, information security audit, security incident response, leading cyber security tabletop exercise, IT security policies, endpoint security, vulnerability scans/management, attack surface management, third-party risk management, SIEM, data loss prevention, managing security baselines for servers and endpoints, user security awareness training, penetration testing coordination with external vendor. Experience in cloud computing and Microsoft Azure AD/Office 365 security advantageous.
• Background in IT operations advantageous (e.g., server administration, network/system security, disaster recovery, system high availability, backup operations, system monitoring, storage administration, change management, patch management).
• Strong English writing skills, effective communication skills in business environment in Chinese and English.
• Good project management skills, problem-solving skills, and documentation skills.
• Responsible, resourceful, result oriented.
• Able to respond to critical security alerts and be contactable for urgent issues outside office hours.
• Professional certifications in information security/IT internal audit advantageous.
• Strong command of the Chinese language is required to effectively communicate with Mandarin-speaking stakeholders.

Job Description & Requirements

A. Responsibilities

a) Knowledge of basic Huawei storage basic operation.

b) Making network cable, installation of hardware and basic setup, Hardware spare replace

c) Understanding of operation process and procedure

d) L1 operation and support using Huawei basic operation GUI and tools, including daily health check, end user support, weekly/monthly routine operation

e) Basic trouble shooting, logs collection and on-site support

f) Other tasks assigned by customer

B. Requirement

a) Diploma or Bachelor's degree in engineering or computer science

b) The person should have 1 year of IT (storage) engineer experience with the following skills and competencies:

c) Knowledge and experience on Huawei Storage

d) Experience with coordinating with multiple vendors for storage deployment

e) Pro-active, dynamic and with good analytical/conceptual thinking

f) Excellent English communication skills both written and verbal

g) Meticulous, dateline oriented and able to prioritize and multi-task

h) Prior experience within Storage engineering a bonus

i) Night shift working arrangement maybe required

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

• At least 5 years of experience focusing on IT infrastructure and network project management. Past experiences with project management of enterprise network technology refreshes and new data center networks and infrastructure builds.

• In-depth understanding of networking technologies, including Software-defined Network (SDN), LAN/WAN, firewalls, IPS, routers, switches, and cloud-based networking solutions.

• Proven track record in managing large-scale network projects from concept to deployment.

• Strong knowledge of project management methodologies (e.g., Agile, Waterfall, PMI).

• Excellent communication, leadership, and interpersonal skills, with the ability to manage teams and collaborate across departments.

• Certifications such as PMP, ITIL, or relevant networking certifications (e.g., Cisco CCNP) are highly preferred.

• Experience with project management tools, MS Project, JIRA, Confluence and ServiceNow is a plus.

Preferred Skills:

• Experience with cloud computing platforms (e.g., AWS, Azure) and hybrid network architectures.

• Good knowledge with TCP/IP, network security protocols, VPNs, and encryption technologies.

• Familiarity with data center build and deployment of structured cabling technologies.

• Ability to manage multiple projects simultaneously and work in a fast-paced, dynamic environment.

Responsibilities

· Manage and maintain the company’s IT infrastructure, including servers, networks, and hardware

· Oversee the migration to and management of the Azure environment

· Administer and support the MS365 environment

· Implement and monitor cybersecurity measures to protect company data and systems.

· Provide technical support and training to employees.

· Develop and enforce IT policies and procedures.

· Conduct regular system audits and vulnerability assessments.

· Stay updated with the latest IT and cybersecurity trends and technologies

Minimum Qualifications

· Minimum 3 years proven experience in managing IT Infrastructure and/or cybersecurity

· Strong knowledge of Azure and Microsoft 365 environments

· Familiarity with network and server management

· Excellent problem-solving and communication skills

· Strong communication and collaboration skills

· Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator) are a plus.

Job Description

• Check Tariff or/and coordinate with Local pricing/procurement/Overseas offices/agents to obtain relevant rates;
• Preparation of quotations based on the instructions given by the sales and timely submission to sales/ customers;
• Follow up on quotation with Customer (existing Customer) or Sales (new Customer) to get indication or feedback, and working in Ticketing System;
• Provide the pricing/ procurement team with a detailed feedback from customers;
• Prepare Job Instruction Form/ Customer SOP and cost summary, and handover to operations;
• Assist Sales or coordinate with Operation staff to update customers’ reports if required;
• Handle escalation from Operations for differences on actual overseas invoices vs cost summary;
• Handle escalation from Operations on Commercial items covered on the Quotation;
• Use of software solutions such as Ticketing System as well as Tariff / Rate Tools;
• Ad hoc task assigned.

Requirements

• Tertiary education in Business, Supply Chain Management / Logistics or equivalent;
• Minimum 3-5 years’ experience in freight forwarding business or related fields.
• Strong verbal and written communication.
• Strong communication skills, both verbal and written.
• Good team player.
• Possess a positive customer-oriented mind set.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

About The Role

We are looking for an IT Support & Professional Engineering Services Engineer to provide technical support and engineering solutions across the region. This role involves pre-sales support, solution implementation, and ongoing maintenance of both customer and internal IT systems. The ideal candidate will have a strong background in IT and engineering, excellent problem-solving skills, and a focus on customer service. You’ll work in a collaborative environment where effective communication, teamwork, and self-discipline are essential. If you're seeking a role with technical challenges and growth opportunities, apply now!

Key Responsibilities

General

• Remote support for internal & external customers to investigate faults, coordination of resolution path and best course of action for remediation.
• Maintain accurate records with timely reporting on service tickets, inventory logs and audit history of hardware and systems/services.
• Proactively identifies issues that may affects systems or services and ensure recommendations are put in place to mitigate and prevent recurrences.
• Maintains an in-depth knowledge of current and innovative technologies applicable to business requirements.
• Liaise with 3rd party vendors.
• Provision of user training both internally & externally.
• Ensure compliance with relevant policies, regulations, and security standards.

IT Support

• Assistance to employees with office hardware and software pre-builds, remote implementation of networks, software and or configurations.
• Ability to manage, support and fault find Microsoft Office365, Azure & other third-party APIs and/ or cloud platforms.
• As part of a team responsible for supporting, configuration, and maintenance of network Systems. In addition, support of security industry enterprise product lines, technical and ongoing training and support will be provided.

Professional Engineering Services (PES) Support

• Provide software & technical support to clients, vendor-partners, sub-contractors, and internal teams regarding engineered solutions, software, and systems.
• Assist in the implementation and configuration of engineering solutions, ensuring they meet client requirements and expectations.
• Collaborate with project teams to define project scope, deliverables, and timelines for successful solution deployment.
• Build and maintain strong relationships with clients by understanding their needs and providing responsive support and solutions.
• Act as a trusted advisor to clients, offering insights and recommendations to optimise their engineered security solutions.
• Assists in maintaining customers software licensing life-cycle processes to be in line with manufacturers guidelines and specifications.

Who You Are

You are a seasoned professional with extensive technical experience, possessing a deep understanding of engineering principles and tools relevant to the industry. With over 3 years of experience in technical customer support, you bring strong expertise in IT support fundamentals, including hardware, software, networking, and security concepts. Your troubleshooting skills are exceptional, allowing you to quickly diagnose and resolve complex technical issues, ensuring minimal disruption and maximum client satisfaction.

Professional Experience:

• Technical Experience: Strong background in engineering and IT support with a proven ability to manage hardware, software, and network issues across various environments.
• Problem-Solving: Highly skilled in analyzing complex problems, identifying root causes, and implementing effective solutions.
• Customer Service: Committed to delivering top-notch customer support, you possess the ability to understand client needs, manage expectations, and provide prompt and effective assistance.

Key Strengths:

• Communication: Your ability to communicate technical information clearly, both verbally and in writing, ensures effective interactions with clients and colleagues alike. You listen actively, ask insightful questions, and relay complex concepts in simple terms.
• Collaboration & Teamwork: You thrive in cross-functional teams, working alongside engineers, IT specialists, and other departments. Sharing knowledge and fostering a collaborative environment are natural to you, helping to drive continuous learning and improvement.
• Project Management: With a solid foundation in project management, you can coordinate technical initiatives, prioritize tasks, manage dependencies, and meet deadlines, all while maintaining a high standard of quality.

Adaptability & Growth:

• You embrace change and adapt quickly to shifting priorities, technologies, and work environments. Your willingness to continually update your skills ensures that you remain aligned with evolving industry trends.

Additional Skills & Attributes:

• Organizational Expertise: Your attention to detail and strong organizational skills enable you to maintain precise documentation, records, and processes, ensuring that everything runs smoothly.
• Tech Proficiency: You possess advanced computer skills, including expertise in MS Office tools such as Word, Excel, PowerPoint, and Outlook, ensuring seamless execution of your tasks.
• Client-Centered: You consistently meet or exceed service expectations, achieving high customer satisfaction and maintaining the company’s reputation for quality support.

With a focus on continuous professional development and high standards of work, you’re primed to thrive in a fast-paced, dynamic environment, making a significant impact while delivering exceptional results.

Job Functions

Objectives (Generic responsibility of the job):

1. Manage and administer network, servers, clients and resolve system & application issues.
2. Administer Application IDs and enforce IT security policies.
3. Provide L1 and technical support to end-users & guidance to junior staff.
4. Carry out installation, upgrading and maintenance of hardware, software and infrastructure.
5. Liaise with vendors on IT hardware and software purchase, evaluation and maintenance.
6. Other duties as and when assigned by IT Manager.

1. Server Administration

1.1 Application Servers

1.1.1 Login accounts administration

1.1.2 Security controls

1.1.3 Data backup and restoration

1.1.4 Trouble shoot

1.1.5 Maintenance, installation and upgrading and decommissioning

1.1.6 Recommend and enhance business process and flow.

2. End-users’ support includes setup, troubleshooting & maintenance of Endpoint device.

3. Enforce IT Security policies and establish procedures.

4. License and Service Contracts Management.

5. IT-related procurement.

6. Evaluate and recommend new technology and solutions to enhance Business and infrastructure.

7. Liaise with suppliers & vendors on IT matters.

8. Follow-up and implementation of IT projects.

9. Innovative with digitalization knowledge to transform and sustain internal processes such as RPA and Power Automate.

10. New joiners and Resigned users process completion

11. Cover duties of IT staff in their absence.

11. Any other duties assigned by Management from time to time.

Knowledge and Skills

1. Must-have skills

• Diploma in Computer Science/Information Technology or equivalent
• 5 years’ working experience in similar capacity and industry
• Excellent communication and trouble shooting skills

2. Good-to-have skills

• Basic understanding of IT & Network Infrastructure knowledge is a plus
• Understanding of ISO 270001 and other ISMS framework is a plus
• Knowledge of ITIL is a plus