Tanglin Mission

Tanglin Trust School Singapore has a long tradition of providing British-based learning with an international perspective. At Tanglin we strive to make every individual feel valued, happy and successful. Responsibility, enthusiasm and participation are actively encouraged and integrity is prized. Working together in a safe, caring yet stimulating environment, we set high expectations whilst offering strong support, resulting in a community of lifelong learners who can contribute with confidence to our world.

Our Vision

We aspire to be the best school in the world with a dynamic learning community which nurtures and inspires every individual to be the best they can be. Our core values of Respect, Responsibility and Purpose are at the heart of everything we do across the school.

The Role

This is an exciting opportunity for a fully qualified Learning Support teacher with outstanding subject knowledge to join an exceptional Learning Support team. The ability to support students in the Sixth Form will be an advantage as will a qualification to assess for public examination access arrangements. We would also welcome applications from Learning Support teachers with experience of teaching students with English as an additional language and who would be interested in developing the school’s support systems for multi-lingual learners.

Key Responsibilities

1. Knowledge and Understanding

• A post-graduate qualification in the field of SEND
• Possess the drive and passion necessary to manage the needs of students with disabilities and learning difficulties including but not limited to those associated with:

1. Cognition and learning needs
2. Communication and interaction needs
3. Sensory and physical needs
4. Social, emotional, and mental health needs

• Have an understanding of psychometric testing and be able to interpret recommendations for a student
• A level 7 qualification in psychometric testing, assessment and access arrangements, or equivalent, would be an advantage
• A working knowledge of assessments such as WIAT-III-T, DASH, TOWRE-2, CTOPP-2 would be advantageous, as would experience with applications for access arrangements

2. Teaching and Learning

• Create a safe learning environment where students can flourish
• Recognise the strengths and challenges of individual students and empower them through appropriate support
• Encourage students to self-advocate
• Design curricula to meet the needs of students based on formative, summative and diagnostic data
• Teach across the 11-18 age range, on a 1:1 and small group basis, through taught learning support lessons (Literacy, Numeracy and Study Skills), supervised study sessions and mentoring

3. Liaison

• Report any concerns to a Designated Safeguard Lead
• Collaborate with the other Learning Support teachers and the Senior Academic Support assistants, sharing your expertise
• Work closely with the pastoral teams and the Coordinated Wellbeing Services team (educational psychologist, family liaison officer, school counsellors, nurses) to understand, plan for and meet the needs of individuals
• Work with parents and families to ensure the best outcomes for students
• Liaise with outside agencies such as educational and clinical psychologists, psychiatrists, speech and language therapists, occupational therapists

4. General

• Embrace the school’s commitment to creating a diverse and inclusive environment
• Have an awareness of the issues facing Third Culture Kids
• Take responsibility for overseeing the needs of designated students
• Take responsibility for at least one aspect of LS development each year
• Maintain comprehensive and accurate LS records, including but not limited to Student Profiles, data tracking, planning documents, examinations paperwork
• Actively participate in review and development and undertake professional development linked to the needs of individual students and the faculty

Job Summary:

As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving complex technical issues for clients. You will work closely with cross-functional teams including development, operations, and product teams to ensure prompt and efficient resolution of customer queries. The ideal candidate is proactive, communicative, and eager to help customers succeed.

Key Responsibilities:

• Provide Technical Support:Offer Tier 1 to Tier 3 support for software, hardware, and networking issues.
  Diagnose, troubleshoot, and resolve technical issues reported by customers via email, phone, or chat.
  
• Incident Management:Log and track issues using helpdesk or ticketing systems (e.g., Jira, Zendesk).
  Escalate unresolved issues to appropriate internal teams (e.g., Development, Operations).
  Maintain documentation for troubleshooting processes and resolutions.
  
• Customer Interaction:Communicate effectively with customers to understand their problems and provide clear, timely solutions.
  Build and maintain strong relationships with customers by ensuring satisfaction and follow-ups on open tickets.
  
• Collaboration:Work with cross-functional teams to address complex issues and suggest product or service improvements.
  Collaborate with engineering and development teams to resolve system bugs and performance issues.
  
• Knowledge Management:Develop and maintain knowledge base articles, FAQs, and user guides for internal and external use.
  Stay updated on new features, technologies, and product releases.
  
• Monitoring and Reporting:Monitor system performance, identify potential issues, and provide proactive solutions.
  Generate and present reports on support activities, metrics, and customer satisfaction.
  

Qualifications and Skills:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Experience: 3+ years of experience in a technical support or similar role.
  Hands-on experience with ticketing systems like Zendesk, Jira, or ServiceNow.
  
• Technical Skills:Proficiency in troubleshooting Windows, macOS, and Linux operating systems.
  Knowledge of networking concepts (TCP/IP, DNS, VPN, firewalls).
  Familiarity with cloud services (AWS, Azure, or Google Cloud).
  Experience with databases (SQL, MySQL, PostgreSQL) and APIs is a plus.
  Ability to read and understand logs and debug basic code issues.
  
• Soft Skills:Excellent communication and interpersonal skills.
  Strong analytical and problem-solving abilities.
  Ability to manage multiple priorities and work under pressure.
  Customer-focused mindset with the ability to empathize with users.

about the company

Our client is a multinational investment bank

about the job

Run the day-to-day operations of the technology platform (MS SQL Server, Oracle, Unix). Identifies possible production issues, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams.

skills and experience

• 5+ years of relevant IT experience (Production Support, ITIL, Release Support, Technical Implementations, or equivalent)
• Proven knowledge in some or all of the following: Java/J2EE – Core Java, JDBC, EJB, Java Web Services Experience in Server-side technologies - SOAP/Restful services, XML/XSLT, XML, JDBC, AOP, MQ Micro Services MuleSoft.
• Good knowledge of Middleware components such as Message Broker, IBM Websphere MQ, JBoss application server, MuleSoft
• Strong operating system knowledge in Unix and Windows including strong scripting skills
• Must have experience with Oracle, DB2 and PL/SQL query performance tuning.
• Knowledge of event driven and schedule driven batch processes
• Experience of handling various production support roles (technical – L1/L2/L3) and hands-on experience in using at least 2-3 widely used monitoring / scheduling tools

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

• Conduct assessments using standardise screening tools to evaluate child's strengths and developmental milestones
• Write reports and individual educational plans, evaluate outcome
• Deliver tailored interventions activity to individual needs of child
• Collaborate with early childhood educators to implement and setup suitable classroom environment
• Conduct internal trainings for educators and parents to enhance their understanding and skills to support child's learning
• Liaise and foster relationship with agencies, hospital and therapy centers to support fmailies and children effectively.
• Work with multidisciplinary on screening outcomes and recommendations to proive holistic support to the children.

· Job Requirements:

• Minimum Diploma in Early Childhood Education or Specialist Diploma in Early Childhood Learning Support or relevant
• Minimmum 2 years of experience in early childhood sector
• Have a passion in early intervention
• Possess excellent communication and interpersonal skill.

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

1. Provide technical support to business opportunities.

2. Support to Project-designated product or proposal. Comprehensively coordinate resources, successfully accomplish project POC (Proof of Concept) with significant effectiveness.

3. Prepare project delivery, plan design and review, testing and verification, to ensure that the solution can be stably implemented.

4. With active promotion, projects executed in reasonable process, and delivered with high quality and detail and accurate project materials and deliverables in time.

5. Quickly solve problems in the progress and receive good comment from customers; promptly feedback problems to corresponding departments with advice valuable for effectively improving products and solution;

6. Continuous follow-up on Projects, maintain project delivery record and data sorting; participate in project acceptance test and presentation, and produce project summary report after completion of the project.

7. Collection and Analysis of System and Product Needs, Output of Quality Report, Collection and Analysis of Competing Product, Comprehensive Record of Mid/Large-scale System Implementation.

8. Provide technical support in new product/proposal introduction, material output of product technology, material output of product promotion, marketing activity support.

9. In charge of Planning and Implementation of Customer/User Training

Responsibilities:

1. Responsible for technical support;

2. Write product solutions and responsible for inquires of technical parts of related products.

Requirements:

1. At least Polytechnic or Bachelor’s degree in engineering, telecommunication or computer science related.

2. At least 1 year experience of technical support in IT/CCTV/telecom related industry;

3. Good communication skills and sense of customer-focus, fluent in English and Mandarin preferred as role requires candidate to deal with Mandarin speaking clients.

about the company
our client is a leading international financial institution.

about the job

• sourcing, selection and managing of vendors
• act as the point of contact for all liaisons between vendors and internal stakeholders
• facilitate vendor risk assessment

skills and experience required

• prior experience in banking/financial institutes handling procurement, outsourcing and vendor management

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244)

Work Location: Ang Mo Kio Area

Contract Period: From 1 Jan 2025 to 31 Dec 2025

Working Hours: Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break

Fridays: 7:00am to 3:30pm, inclusive of 1/2hr lunch break

Job Description:

• Hande calls, walk-in enquiries, delivery, school mails, parcels dispatch
• Preparation and verification of documents (e.g. prepare Staff Monthly Attendance Sheet and track their daily attendance
• Maintaining and updating of data records
• Compilation of statistics
• Filing and typing
• Drafting of correspondences
• Attending to pupils who are unwell
• Any other duties as assigned by School

Qualifications and Skills Required:

• At least an O-Level
• Must be able to handle telephone enquiries from Mandarin speaking parents / vendors
• At least 3 years of experience providing admin support
• Proficient in MS Office
• Basic First Aid knowledge
• Good communication and inter-personal skills
• Good team player with high level of initiative
• Good customer service skills
• High level of initiative and able to work independently

EA: 22C1322

EAP: R24124011

Responsibilities

· To optimize airside equipment selection in order to minimize the cost and enhance winning probability for project tender

· To respond to customers in timely manner on changes in project tender requirement

· To process PO, SO, MSR, etc. into the system

· To enter order to factory with accuracy

· To ensure delivery schedule meets customer’s requirement to align with the sales forecast

· Any other duties as assigned from time to time

· Ensure all works carried out in accordance with the specified quality and EHS standards

Requirements

· Education levels should be Diploma in Engineering or equivalent

· At least 1-2 years of experience in relevant job scopes

· A team player, able to work in a team closely

· Meticulous and has eyes for details with pleasant characteristics

· Good communication skills

Job Description

• Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.

Skills Required

• Minimum 1 year relevant experience in providing desktop support
• Proficient in Microsoft Windows / Windows XP / Microsoft Office
• Experience in providing desktop support to senior management

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

• minimum 10 years' experience in the baking industry with focus on plant bakeries
• recognised qualification in Food Science or Baking
• knowledge of functional ingredients used in baking
• well versed in process control and process parameters in baking
• good working knowledge of bread and cake production
• basic knowledge in bakery equipment
• good working knowledge of Microsoft Excel, Word and Power Point
• good command of spoken and written English
• able to travel overseas as and when required

The scope of the System Support is as below:

1. Video analytic task creation, deletion, start and stop.

2. Algorithms full lifecycle management, including upgrading, versioning, training, dismission

and onboarding.

3. False detection case recognition e.g., video footages from incidents to validate the

algorithms false positive and false negative rate to trigger fine tuning.

4. Generate system performance report.

5. Other daily tasks assigned by CUSTOMER.

6. The System Support shall have experience in VA or similar project management.

7. Experience in VA system management or equivalent role.

8. Experience in deep learning/machine learning technologies, tools and development

frameworks in the field of video analytics, image processing, e.g. TensorFlow, Keras, Caffee,

Pytorch, Modeling etc.

9. Experience in video analytics algorithms developing. Knowledge and experience in

construction safety domain will be preferred.

10. Good understanding in software development and quick prototyping with C/C++/Java,

Docker, Kubernetes, or any AI language of choice.

11. Experience with source control such as GitHub.

Job Description:

Telco background preferred.

This role involves developing and implementing solutions using the CloudSense B2B CPQ platform OOTB features to meet client needs and support business objectives.

BSS Transformation - E2E Solutioning

B2B Products Management   Order Management

Billing Develop solutions based on agreed business requirements while considering all factors such as performance, scalability, data security, operational effectiveness, cost and time to market. Analyze business requirements and translate them into technical specifications, utilizing CloudSense out-of-the-box features for optimal design and development.

Participate in and support system-related activities to ensure seamless integration and functionality within the telecommunications domain.

About the job

Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love.

Shark Ninja is expanding its APAC business and to scale it rapidly. It’s two brands, Shark, and Ninja, have enjoyed unprecedented growths in the past 5 years, driven mainly by the very strong innovation pipeline on both brands. Given this success in its existing markets, Shark Ninja has embarked on a bold plan for growing it’s APAC business, in which APAC plays a critical role.

As we continue to grow, we are looking for an Information Technology Support Engineer to join our team. This role will be based in Singapore.

Here are some of the EXCITING things you’ll get to do:

• Provide first-level technical support to end-users via phone, email, or in-person.
• Diagnose and troubleshoot hardware, software, and network issues.
• Collaborate with other IT teams to escalate and resolve complex issues.
• Install and configure software applications and updates.
• Assist in the documentation of IT processes and procedures.
• Maintain an inventory of IT equipment and ensure proper asset tracking.
• Collaborate with vendors for hardware and software procurement.
• Conduct periodic system audits and ensure security compliance.
• Provide technical support to end-users for hardware, software, and network-related issues.
• Install, configure, and troubleshoot desktops, laptops, and peripherals.
• Respond to and resolve help desk tickets in a timely manner.
• Assist in the maintenance and administration of IT infrastructure.
• Support employee on/off boarding process and user training on IT related topics
• Maintain accurate records of support requests and resolutions.
• Assist office infrastructure set up and maintenance (e.g.: firewall, AP, printers, etc)
• Stay updated on the latest technology trends and advancements.

Required qualifications / experience:

• Minimum 5 years of proven experience as an IT Support Specialist or similar role.
• Strong knowledge of Windows and Mac operating systems.
• Familiarity with networking concepts and protocols.
• Advanced understanding of networking concepts, protocols, and security practices.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively within a team.
• Certifications (e.g. ITIL Expert, CompTIA A+, MS Certified Desktop Support Technician) is a plus.
• Knowledge of Microsoft Windows, Office suite and Active Directory concepts.
• Strong customer service and communication skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Bachelor's degree in Computer Science or related field is preferred.
• Proven experience in managing EUS IT projects from conception to completion.
• Familiarity with cloud computing platforms and services.
• Demonstrated ability to develop and implement IT security policies and practices.
• Experience with IT service management tools and processes.

YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET

• Leads us to be “RARELY SATISFIED”
• Make things better each day; “PROGRESS OVER PERFECTION”
• Using your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE,”
• Deliver something great; “WINNING IS A TEAM SPORT”
• Be clear and honest, “COMMUNICATING FOR IMPACT.”

Explore SharkNinja on our social channels:

• https://www.instagram.com/lifeatsharkninja/
• https://www.linkedin.com/feed/update/urn:li:activity:6853352489299804160

Our Client is one of the Top 10 Fortune 500 MNC in the OIl and Gas industry.

Job Description

• Develop sourcing strategies and tactics based on a deep understanding of the current situation of the business, the business strategy and drivers, the local supplier market, and global strategies.
• Enables stakeholders in the Supply Chain to understand the intent of contracts, optimize the use of contracts, manage Contract(or)s for performance, and eliminates waste in the Supply Chain.
• This role provides the candidate opportunity to manage and lead the execution of the complete Category Management & Contracting Process (CMCP) including Contract Strategy, Tactics and Contract Management activities for third-party services and support other key services contracts for Project activities within the refinery.

More specifically, the role will include:

• Designing and improving with business partners the assigned supply chains, starting with inhouse/outsource choices and (re)designs, the contracting strategy and commercial tactics and post award contract management.
• Building and maintaining strong network in the market, being fully aware of supplier developments and opportunities coming up in the market.
• Applying the CMCP process and Contracting & Procurement (CP) practices while focusing on contribution to the business drivers and not compromising on compliance for Health Safety Security & Environment and Social Performance, Ethics & Compliance, Code of Conduct, Laws and regulations.
• Understanding the changes in the business, business drivers and external environment and triggering adjustment of supply chain end to end processes, category strategies and contracts.
• Managing relationships across the end-to-end supply chain for the assigned categories and ensuring that stakeholders understand the intent of the contract and work together to achieve the desired business outcomes.
• Determining the right remuneration model (e.g., output-based contract) to encourage the right behaviors and expectations from suppliers to optimize alignment of supply chain and asset delivery.
• Driving total cost reductions and value beyond ‘the usual’. Identifying opportunities in the contract portfolio to create more value and/or to eliminate waste.
• Driving continuous improvement by replicating game changer improvements and recommended practices. Facilitating discussions on process performance and inefficiencies.
• Conducting market surveys and tenders, evaluate bids & drive negotiations with Suppliers in line with CMCP guidance and in close collaboration with the business.
• Proactively identifying & understanding procurement needs from internal stakeholders and proposing competitive solutions for the end-to-end Supply Chain.
• Ensuring integrated ways of working with business and suppliers.
• Managing Supplier Relationship effectively and collaboratively drive continuous performance improvement via relevant contract key metrics (e.g., Health Safety Security & Environment, Operations, Cost). This would involve constructively challenging the Suppliers in terms of the contract delivery and performance as well.
• Building and maintaining strong network in the market, being fully aware of supplier developments and opportunities coming up in the market.
• Ensuring strong connect across the wider Contracting & Procurement (CP) Organization within Shell to ensure continuous cross sharing and leverage of best practices.
• Driving strong contract management and claims management to ensure Project activities are executed on schedule and on budget.

Requirements

• Bachelor’s degree in Business or Engineering with working experience in contract negotiations & tender evaluation.
• Relevant experience in managing upstream oil & gas project.
• Preferably with comprehensive experience within Contracting & Procurement (CP) and past experiences managing subsea pipeline installation projects.
• MCIPS (Chartered Institute of Procurement & Supply) Qualification would be preferred.
• Proven track record of execution excellence & delivering results.
• Ability to adjust global strategies to the current situation of the local business and market conditions.
• Ability to perform contract management (including post contract process steps and claims management) and manage multiple workstreams at the same time.
• Understand the business, the end-to-end process in the Supply Chain.

If you are keen to know more about this role, please email Mary at [email protected].