1. Technical Skills

Operating Systems: Proficiency with common operating systems (Windows, macOS, Linux).

Hardware Knowledge: Ability to troubleshoot and maintain desktops, laptops, printers, and other peripherals.

Networking: Understanding of basic networking concepts such as TCP/IP, DNS, DHCP, and LAN/WAN technologies.

Software Support: Experience supporting common software applications, especially office suites (e.g., Microsoft 365) and enterprise software.

Active Directory: Experience managing user accounts, permissions, and group policies.

Remote Support Tools: Familiarity with tools like TeamViewer, Remote Desktop, or similar.

Ticketing Systems: Experience using ticketing systems (e.g., Jira, ServiceNow) to manage and resolve IT issues.

Cybersecurity Basics: Awareness of security best practices (e.g., antivirus software, firewalls, and data protection protocols).

IT ASSISTANT

Qualifications

· Fresh ITE Graduate / IT Diploma with knowledge in design, PHP, CSS, HTML and CMS is a plus.

· Maintain hardware and software of in-house systems;

· Able to handle Windows/Server administration;

· Website and graphics design;

· Multi media savvy;

· Well versed in MS Office;

· Positive attitude

· Reporting to IT Administrator

Responsibilities

1. Monitor system performance and ensure network, system, and endpoint security

2. Maintain internal applications such as door access , parking, telephony systems

3. Maintain CCTV and WIFI system network

4. Provide end-users and customers remote and onsite technical support, addressing hardware, software, and network issue

5. Track technical support issues and resolutions in the ticketing system

6. Maintain up-to-date network diagrams, floor plan and technical documentation

7. Any other ad-hoc duties as required by the company from time to time

5.5 day week (excluding public holidays).

We have medical & dental benefits, medical leave and annual leave encashment, and also REVENUE sharing. Salary S$1,800 ~ 2,200pm.

Please email CV with recent photo & expected salary to: [email protected]

Responsibilities:

• Provide day-to-day technical support and trouble-shooting of hardware and software in relation to POS system, Retail Inventory System, IT Security System and Office Automation System
• Provide system roll-out support and user training
• Set up and maintain servers/PCs and networking equipments
• Prepare and monitor IT Budget
• Manage hardware and software vendors.

Requirements:

• Higher diploma or degree holder in Information Technology or related field
• Minimum of 4 years experience in Application Support and User Training
• Experience in RDBMS such as Sybase ASA or SQL Server
• Knowledge in POS and Retail Inventory System is an advantage
• Experience in providing WAN/LAN administration and support
• Experience in administering and maintaining the Active Directory (AD) environment, including user accounts, group policies, and domain controllers
• Experience in managing and maintaining the VMWare infrastructure, including virtual machine deployment, resources allocation, and performance optimization
• Experience in configuring, monitoring, and troubleshooting UTM firewalls
• MCSE holder is preferable
• Strong interpersonal and communication skills with vendors and users from different levels
• Able to work independently.
• Outdoor work is required.
• Require to support shared service

Job Summary:

• Basic up to $7500
• AWS + Bonus
• 5 days work
• 2 way transport provided at Tanah Merah MRT

Job Responsibilities:

• Develop and implement IT systems and policies to meet business goals and security standards.
• Lead an IT team and improve efficiency with new technologies.
• Manage vendors and ensure service agreements are met.
• Oversee IT budget and ensure cost efficiency.
• Maintain the Club Management System (CMS) for smooth operation.

Job Requirements:

• Degree in Computer Engineering or equivalent; certifications (CISSP, PMP, MCSE) are a plus.
• At least 3 years of relevant experience.
• Strong leadership and team management abilities.

<< To Apply >>

☎ WhatsApp | 8421 1422

We are looking for candidates that are looking for IT job.

Job scope as follow for the candidate:

• Provide technical support to ensure the smooth operation of PCs / NB/ Servers/Network switch/Router/Firewall/ printer through regular maintenance & housekeeping.
• Job also include diagnosing and resolving of hardware and software problems, installing software and new applications as well as providing advice and assistance to users.
• Cabling job

Willing to learn & responsible

Statement Of Purpose (Overall Purpose of Job)

Handle and provide IT duties within the Company.
*

Major Duties & Responsibilities*
(A) Specific :

• Responsible for on-site / off-site / remote troubleshooting, installation and commissioning of IT related solutions.
• To provide service support and maintenance to HQ & Site Office.
• Maintain and troubleshooting Desktop / Notebook / Server / Network / Printer.
• Perform routine maintenance tasks, which includes update patches, fixed asset tracking and status update.
• Maintain hardware and software inventory records for audit and asset management purposes.
• Protect the organizations value by keeping information confidential.
• Plan, develop and manage procedure for the smooth operations.
• Liaise with distributor/vendors on application and technical support.
• Prepare and update multimedia slideshow or festival E-Card.

(B) General :

• Handle and provide IT support within the Company.
• Manage and support daily operations and ad hoc requests and requirements.
• Others duties as assigned.

(C) Safety:

• Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• NITEC, Diploma in Information Technology / Computer Science.
• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Good working attitude, self-motivated and able to work independently.
• Required skill(s) : Microsoft Outlook, Excel, Word, Power Point.
• In-depth knowledge of hardware and software.
• Ability to quickly establish good working relationships.
• Good communication skills (Verbal and written).

(C) Experience :

• Possess at least 1 year IT helpdesk support experience.
• Experience in providing technical support on network and application issues.
• Maintain and troubleshooting Desktop / Server / Network / Printer.

Responsibilities

• Develop and implement ICT training programs for students, ensuring skill readiness for competitions.
• Prepare lesson plans and schemes of work for ICT programs.
• Conduct training aligned with the ICT curriculum.
• Maintain and update the school website per MOE policies and standards.
• Oversee multimedia projects, including videos, photography, and graphic design.
• Collaborate with the LMS provider to support teachers in training, account setup, and content creation.
• Provide IT support services, including procurement, evaluation, and IT/AV recommendations.

Requirements

• Diploma/Degree in IT, Multimedia Technology, Digital Media, or Visual Communication.
• Proficiency in Microsoft Office and Adobe tools (Photoshop, Illustrator, Premiere Pro, etc.).
• Hands-on experience in multimedia (web design, graphics, video production, photography).
• Tech-savvy with the ability to learn new software quickly.
• Strong communication skills and classroom training confidence.
• Flexibility to handle ad-hoc projects.

Job Responsibilities:

• Configure and setup end user machines such as desktops and laptops.
• Provide end user support to internal colleagues.
• Diagnose IT issues and escalate to internal IT team or external vendor where necessary.
• Performs 1st tier basic IT support role to support end-users computing needs by adopting standard ITIL processes
• Keeps track/monitor end-to-end change request (CR)
• Assist infrastructure team to gather additional information from end users related to CR
• Keep track of all end-user computing software licenses, assets inventory and accessories/peripherals
• Perform data purging activities as and when requested by clients

Technical Skillset:

• Knowledge of Microsoft desktop operating systems and desktop software
• Windows 7, Windows 8.1 and Windows 10
• Excellent hardware and software problem solving skills
• Ability to seek solutions to problems using one’s own resources

Job Requirements:

• NITEC or higher in Information Technology
• Candidates without working experience are encouraged to apply as well
• Candidate must be able to multi-task and able to work under pressure and manage stress effectively

Interested candidates may APPLY NOW or email us at [email protected]

About Allport Cargo Services Logistics Pte Limited

Allport Cargo Services Logistics Pte Limited is part of the DP World Group. DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones and with an annual revenue turnover of US$18 billion in FY2023 and has over 108,000 employees in 74 countries on six continents.

Job Descriptions:

• Managing and monitoring all installed IT systems and infrastructure
• Support, configure, maintain, and upgrade in house servers
• To identify, diagnose and rectify any issues in computer hardware, software, services, and applications
• Set up, configuring and maintenance of computers and servers
• Responsible for backing up of information in applications and servers
• Implement security, back up and redundancy strategies to maintain data safety
• Analyzing information, General programming skills, Software debugging, documentation & testing
• Fixing and installing, hardware, software, and networking issues
• Install, integrate, and maintain new server hardware and applications
• Providing end users with the help and support they need

Requirements:

• Diploma in IT or Computer Science related discipline
• Minimum 3 years’ experience in related field
• Strong problem solving and troubleshooting skills
• Possess good communication and interpersonal skills

Job Responsibilities

1) Minor IT Support and Maintenance:

a. Provide administrative support for hardware, software, and network maintenance for users.

b. Plan and manage contingency strategies for the overall IT infrastructure.

2) Major RPA Development and Implementation:

a. Design and implement Robotic Process Automation (RPA) solutions to automate repetitive tasks.

b. Optimize and resolve performance and operational issues related to RPA bots.

3) Collaboration and Project Coordination

a. Work with cross-functional teams/stations to understand business requirements.

b. Implement IT solutions and coordinate local projects as needed.

4) Network and Systems Management

a. Manage, maintain, and perform regular backups of the company’s IT network and desktop systems.

5) Procurement and Documentation

a. Assist in the procurement of IT assets and ensure accurate documentation.

6) Undertake other ad-hoc duties as assigned by the BIT team and local management.

Job Requirements

• Minimum Diploma in Computer Science, Information Technology, or a related field.
• At least 1-2 years of relevant work experience, preferably in the freight forwarding industry.
• Proficient in programming languages such as C/C++, .Net, Python, or similar.
• Experience with Microsoft Power Automate and Robotic Process Automation (RPA) tools is an advantage.
• Strong willingness to learn and adapt to emerging technologies.
• Highly analytical with a strong aptitude for troubleshooting and resolving technical issues.
• Capable of working independently in a fast-paced environment and meeting deadlines.
• Excellent communication and collaboration skills to work effectively with diverse teams.

Job Description

• Configure and manage critical systems, including Active Directory (AD), telephony, video conferencing, access points (AP), firewalls, VPNs, and more. Monitor and analyse the performance of LANs, WANs, and wireless networks to ensure optimal functionality.
• Configure laptops and desktops for new and existing staff, perform system backups, and handle disaster recovery (DR) as needed. Ensure all automatic system backups are in place.
• Apply system patches after hours to maintain system stability and security. Perform routine system checks to ensure continuous operations.
• Work with third-party support vendors to resolve technical issues. Participate in IT auditing and documentation to ensure compliance with company policies.
• Provide IT support for approximately 200 users, managing user accounts and roles within the ERP system. Troubleshoot login issues, assist with basic system navigation, and resolve minor technical problems.
• Monitor ERP system performance, address minor issues, apply updates, and generate routine reports for departments like finance, HR, and inventory. Customize reports based on user requirements.
• Maintain documentation for common IT processes, user guidelines, and troubleshooting procedures. Optionally, assist with creating and launching new business processes within the company.
• Perform routine backups, monitor system security, and follow compliance protocols under the guidance of the IT team.

Requirements

• Diploma or Degree in IT/Computer Science.
• Possess CCNA / Microsoft certification.
• Proven experience in providing technical support in a corporate IT environment.
• Experience with Veeam and Microsoft 365 administration.
• Familiarity with leading wireless vendors’ products (Cisco/Meraki, Aruba/HPE, Ruckus) is advantageous.
• Knowledge of virtualization technologies such as Hyper-V and VMware is a plus.
• Strong communication and administrative skills.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

Job Functions

Objectives (Generic responsibility of the job):

1. Manage and administer network, servers, clients and resolve system & application issues.
2. Administer Application IDs and enforce IT security policies.
3. Provide L1 and technical support to end-users & guidance to junior staff.
4. Carry out installation, upgrading and maintenance of hardware, software and infrastructure.
5. Liaise with vendors on IT hardware and software purchase, evaluation and maintenance.
6. Other duties as and when assigned by IT Manager.

1. Server Administration

1.1 Application Servers

1.1.1 Login accounts administration

1.1.2 Security controls

1.1.3 Data backup and restoration

1.1.4 Trouble shoot

1.1.5 Maintenance, installation and upgrading and decommissioning

1.1.6 Recommend and enhance business process and flow.

2. End-users’ support includes setup, troubleshooting & maintenance of Endpoint device.

3. Enforce IT Security policies and establish procedures.

4. License and Service Contracts Management.

5. IT-related procurement.

6. Evaluate and recommend new technology and solutions to enhance Business and infrastructure.

7. Liaise with suppliers & vendors on IT matters.

8. Follow-up and implementation of IT projects.

9. Innovative with digitalization knowledge to transform and sustain internal processes such as RPA and Power Automate.

10. New joiners and Resigned users process completion

11. Cover duties of IT staff in their absence.

11. Any other duties assigned by Management from time to time.

Knowledge and Skills

1. Must-have skills

• Diploma in Computer Science/Information Technology or equivalent
• 5 years’ working experience in similar capacity and industry
• Excellent communication and trouble shooting skills

2. Good-to-have skills

• Basic understanding of IT & Network Infrastructure knowledge is a plus
• Understanding of ISO 270001 and other ISMS framework is a plus
• Knowledge of ITIL is a plus

Job purpose

To monitor and maintain the networks, application softwares and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

· Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

· Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

· Administration and management of physical and virtual servers (patching, updating etc.).

· Administration of user accounts (Active Directory, LDAP).

· Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

· Repairing equipment and replacing parts as required.

· Managing backup jobs.

· Providing support, including procedural documentation and relevant reports

· Supporting the roll-out of new applications.

· Maintaining records of software licenses.

· Managing IT Assets, inventory and other IT supplies.

· Source and co-ordinate with vendors for procurement, maintenance and support issues.

· Testing and evaluating new technology.

Requirements

· Proven 3 – 4 years of hands-on experience working in an end-user IT Support role or computer operations environment.

· Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

· Required technical troubleshooting skills for Windows 10, 11.

· Knowledge on Windows Server 2012, 2016 and 2021.

· Managing of Action Directory and User email accounts, Symantec Endpoint Protection and Veritas Backup Exec Virtualisation preferably VMware.

· Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

· Support for handheld smartphones and tablets.

· Monitor and ensures compliance with company’s IT Security policies.

· Patch management.

· Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

· Willingness to take ownership of task and express interests in learning new technologies and systems.

· Cyber-security background will be an added advantage.

Working conditions

· Singapore based.

· 5.5 work days / alternate Saturday

Information Technology (IT) Operation

• Manage information technology and computer systems
• Plan, organize, control and evaluate IT and electronic data operations
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Ensure company’s total compliance to ISO 27001 Information Security Management System at all time.
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time by develop innovative network troubleshooting methods that reduce downtime and lower repair costs
• Work closely with departmental managers to determine the maintenance and growth needs of the network.
• Preserve assets, information security and control structures
• Handle annual budget and ensure cost effectiveness
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
• Develop scopes of work for major projects, and provide technical guidance to sales, project and maintenance operation team when needed.

Training and Development

• Training. Ensure training is provided and work with the training group to assist in development of training materials as required.
• Competency Management. Keep employees’ technical knowledge up to date and propose training plans for each team member. Ensure that all the issues are well matched to the capability of the individuals within the team.
• Train and coach staff within the operation team.

Requirements

• At least 10 years of relevant experience preferred.
• Experience with networking security, cyber security or related work
• Understanding and experience in Microsoft, Windows or related operating systems
• Good experience with IT infrastructure, hardware & systems software and information security
• Strong technical IT operations knowledge in server virtualization, disaster recovery, server backups and storage management.
• Experience in implementation and management of enterprise systems.
• Strong vendor, service level and project management skills.
• Strong communications skills with stakeholders at all levels.
• Strong analytical skills to effectively perform problem isolation and resolution of critical systems in order to have the least amount of impact and downtime

Type: Full-time

Salary: Competitive, based on experience

About the Role:
We are seeking an experienced IT Manager to lead the delivery of high-quality IT services. You’ll manage the IT service desk, ensure service level compliance, and drive continuous improvement in line with industry standards.

Key Responsibilities:

• Oversee IT service delivery and support teams
• Ensure compliance with SLAs and KPIs
• Manage vendor relationships and third-party contracts
• Lead incident resolution and service improvements
• Foster a collaborative and compliant work environment

Qualifications:

• 2-5 years in IT service management, including leadership experience
• Strong knowledge of ITIL and service management processes
• Excellent communication and problem-solving skills

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and certifications
• Inclusive and supportive work environment

Responsibilities:

• Manage network & systems, firewall and storage related issues of the company
• Provide end-user support and training for hardware and software.
• Install, configure and provide technical support to workstations, software, communication services, network printing, scanner, biometric system, CCTV etc.
• Maintain and provide IT support and troubleshooting for end users.
• Perform system administration and maintenance tasks including data protection/backup and disaster recovery sites.
• Deploy, manage and troubleshoot user workstation and computer equipment
• Monitor anti-virus activity, reporting and update
• Create user guide, maintain record and IT documentation
• Perform inventory management of hardware and software

Requirements:

• At least a Diploma / Bachelor’s Degree in Computer Science / Information Technology or equivalent
• At least 5 years of working experience in the related field
• Knowledge of TCP/IP and Windows system
• Experience in construction industry will be added advantage
• Good understanding and experience of Windows operating system, office365, Sharepoint and Autodesk
• Good interpersonal and communication skills

Responsibilities

• Provide end users in PC Hardware & Software computing needs.

• Responsible for maintaining and installing PC operating systems, application software, system patches and antivirus software

• Trouble shooting PCs, Printers, Radio Frequency (RF) and PDA devices as well as software problems.

• Assists System administrator in supporting and maintaining VM and Windows Servers.

• Assists System Administrator in setting-up, configuring and maintaining network equipment such as Routers and Switches in Wide Area Network (WAN), Wireless LAN (WLAN) and Access Points.

• Support & maintain company various CCTV surveillance systems

• Handle all IT equipment maintenance agreements and co-ordinate with vendors for system maintenance activities.

• Assists in sourcing and purchasing hardware and software to support company IT systems.

• Responsible for documentations of work processes, system workflow, operating procedures and new projects.

• Assist in user account creation/amendment/deletion based on user requests in ticketing system

• Maintain IT Hardware and Software inventory & asset tracking.

• Assist System Administrator in supporting & maintaining systems housed in data centers

Qualifications:

• Degree or Diploma in Computer Science or Information Technology relevant disciplines. Looking for 1-2 years of experience in IT field, but freshers are invited as well.

• Good hand-on knowledge in system administration (AIX, Linux, Redhat, Windows, VMWare, vCenter, Veeam & Cisco related softwares).

• Solution-oriented, friendly, helpful, resourceful and able to multitask, troubleshoot and work independently.

• Experience in Cloud deployment (MS Azure, Google Cloud) and supply chain domain knowledge would be an added advantage.

Description

• Responsible for overall IT support and maintenance
• Manage IT Request and ensure all IT Requests are processed in a timely manner with SLA
• Manage and support employee workstations, laptops or mobile devices for end-users to be in good working condition
• Maintain IT documentation for maintenance, updates, deployments or change requests
• Respond to alerts, issues or incidents promptly
• Maintain GCP, Azure, Microsoft cloud platforms and other cloud based IT infrastructure
• Maintain and patch servers and systems regularly
• Maintain backups and restoration tests
• Conduct IT induction training for users
• Participate in internal or external audits and accreditations
• Sourcing and purchasing of IT equipment
• Maintain cybersecurity and integrity against intrusions and vulnerabilities, preventing data loss, compromise.

Requirement

• Diploma/ Degree with at least 1 year of relevant working experience
• Good communication skills and rapport with staff
• Proactive and responsible to resolve problems.

Interested applicants are welcome to submit your MS Word resume to: [email protected]

EA Personnel: R1109773

EA Licence No.: 07C3676

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Summary:

Lead the Information Technology team to ensure efficient, secure, and legally compliant IT systems and support across the hotel, in alignment with COMO Hotels and Resorts' policies.

Tasks/ Responsibilities:

• Strategic Planning & Implementation: Plan, implement, and manage the hotel’s IT systems to maximize efficiency and effectiveness. Ensure alignment with overall hotel objectives and COMO’s standards.
• Stakeholder Liaison & Systems Enhancement: Engage with stakeholders to understand their IT needs, evaluate existing systems, recommend enhancements, and provide regular progress reports.
• Security & Compliance:Perform regular testing, updating, and application of security patches. Ensure all IT operations comply with legal requirements and internal policies, including maintaining a robust disaster recovery plan.
• Project Management: Lead IT projects to address client department needs, including the creation of detailed project schedules and timelines.
• Technology Updates: Stay updated on the latest IT developments in both hardware and software. Attend user group meetings and report on emerging issues or opportunities.
• Policy & Procedure Management:Ensure IT system policies and procedures are current and comprehensive, with regular reviews and updates, especially regarding health and safety regulations.
• Communication: Communicate IT-related issues, changes, and updates to end-users via appropriate channels, including team meetings.
• User Documentation: Develop, maintain, and update user manuals for all hardware and software systems.
• Supplier & Contract Management:Collaborate with the Purchasing team to oversee supplier contracts, ensuring optimal service delivery.
• Team Training & Development:Provide ongoing training for IT team members and establish a realistic training schedule. Manage team performance through regular appraisals.
• Database Administration:Oversee the administration of multi-user databases, ensuring data consistency and integrity.
• Budget Management: Manage the IT department’s capital and revenue budgets in close collaboration with the Financial Controller.
• Performance Reviews: Conduct regular performance reviews of team members, fostering continuous improvement and development.
• Strategy Development: Lead the development, implementation, and review of IT systems and strategies in consultation with Department Heads/Directors.
• Standards Compliance: Ensure IT department operations align with COMO Hotels and Resorts' product specifications and Leading Quality Assurance standards.
• Systems Knowledge: Maintain comprehensive knowledge of all hotel systems to ensure their optimal utilization.

Responsibilities

• Responsible for the day-to-day IT operation, including installation, configuration, maintenance, and management of hardware and software applications, computer hardware, data network equipment, copiers, phone PBX system, CCTV system, security alarm.
• Responsible for assessing systems, diagnosing and resolving technical problems that users encounter with hardware, software, or networks.
• Ensuring the reliability, and integrity of the network infrastructure.
• Network Management, setting up and maintaining network infrastructure such as routers, switches, firewalls, and wireless access points to ensure connectivity and security.
• Implement cybersecurity measures to protect against unauthorized access, data breaches, malware, and other cyber threats.
• ERP Administration, maintenance, and optimization of the system. Understanding the company business process flow and collaborating with different departments to enhance the ERP system as needed. Integrating with Intranet system to ensure smooth data flow.
• Analysing and understanding company process needs, such as hardware and software specifications, provides technical support to related departments and suggesting and implementing upgrades.
• Analysing databases in an application area how to optimize applications by integrating performing software or upgrades and integrating new technologies.
• Gathering of requirements, analysis, design and development of integration solutions and APIs, creating workflows and connectors to enhance system integration.

Requirements

• At least Diploma in IT, Computer Science or related studies.
• Minimum 2 years of relevant working experience of ICT support and managing Microsoft servers’ infrastructure and Hyper V.
• Professional certifications (administration/support) from Microsoft 365, Business Central Dynamic 365, Power BI, SAP, SQL or equivalent will be a plus.
• Understanding of networking protocols and security technologies.
• Project management experience will be advantageous.
• Collaboration with different departments.

IT Engineer

Job Scope:

• Set up cloud infrastructure for AWS or Azure
• Install and configure software and hardware for project testing.
• Liaise with customers to gather requirements.
• Produce design / test document in a project.
• Hardening windows and Linux system
• Manage network servers and technology tools
• Set up cluster server, VMware, and workstations
• Create and verify backups of data
• Monitor performance and maintain systems according to requirements
• Respond to security or usability concerns immediately
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Build an internal wiki with technical documentation, manuals and IT policies
• Upgrade systems and processes as required for enhanced functionality and security issue resolution
• Act as L2/L3 Support. Able to perform System recovery

Requirement:

• Experience as a IT Engineer, System Administrator, Network Administrator or similar role
• Experience with Windows Server, Group Policy, Virtualization, networks (LAN, WAN) and patch management
• Familiar with Terraform is a plus
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• Degree/Diploma in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) is a plus

Roles & Responsibilities

• Provides installation and technical support to end user
• Configures, installs and maintains current application systems
• Responding in a timely manner to support issues and requests
• Network/system troubleshooting
• Maintain IT assets, license and documentations
• Support tracking log
• Troubleshoot and resolve software issues reported by users.
• Set up and maintain hardware components, including desktops, laptops, printers, and other peripherals.
• Perform regular hardware audits and upgrades as necessary.
• Monitor and maintain network infrastructure, including routers, switches, and firewalls.
• Ensure network security through proper configuration and access controls.
• Troubleshoot network connectivity issues and optimize performance.
• Implement and maintain cybersecurity measures to protect company data.
• Manage server installations, configurations, and updates.
• Monitor server performance and conduct regular backups.
• Address server-related issues promptly to minimize downtime.
• Provide technical support to staff and address IT-related queries.
• Document IT processes, policies, and procedures for future reference.
• Monitoring and maintaining computer systems and networks
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Scripting and programming for the purpose of system administration and/or user requirement.

Competency Requirements

• Min Diploma in IT or equivalent
• Experience in providing End User Support
• Experience in Network, routing protocol
• Experience on windows active directory, Windows OS, Linux, email system, database and etc.
• Experience in VBA scripting
• Knowledge in software development will be an advantage
• Prefered Singaporean Citizen/Singapore PR

Job Responsibilities:

• Liaising with Government agencies on deliveries matter
• Arranging delivery schedule for in-house drivers on daily basis
• Liaising with the Sales Dept & IT Dept closely on after-sales matters
• Maintain asset inventory and data records
• Liaising with clients for relocation and arranging with in-house driver team
• Preparing IT Engineers schedules for on-site to perform cryptographic erasure and verification before arranging driver to collect back the equipment from agency
• Preparation and submitting monthly reports for each tender
• Sending reminder emails in the interval of 3 months, 2 months and 1 month before the expiry dates to agencies to prepare and return the equipment before end-of-lease date
• Any ad hoc requirements by the Manager
• Handle incoming calls and email enquiries from corporate customers

Requirements:

• Minimum Diploma in Business Administration or related studies
• Good communication skills and able to work independently
• Able to work in fast-paced environment
• Customer oriented and able to liaise with different stakeholders
• Enjoy interacting and communicating with people and maintaining a good rapport
• Proficient in MS office

Others:

• Able to start immediately
• 5 days work week from Mon to Fri, 9am to 6.30pm
• Annual leave, Medical benefits, Staff insurance provided

PURPOSE OF JOB

Support the system and network administration for all IT systems thus providing a reliable platform and foundation for all IT business applications. Responsibilities include efficient and effective performance of all server hardware, operating systems, cabling, networks and communication and IT infrastructure.

JOB FUNCTION

• Responsible for Level 2 & 2 IT Infrastructure support, and all aspects of servers, network equipment, backup, network equipment, UPS, servers room equipment and other peripherals which includes implementation, patching, installation, and configuration.
• Administering, maintaining, and managing the computer systems - Operating Systems and Communication Systems.
• Maintains documentation regarding security and service records relating to hardware, software, and IT infrastructure.
• Document, track, and monitor issues in timely manner.
• Support and maintain end users account information including rights, security and systems groups.
• Responsible in managing the data integrity, maintenance and ensure daily data is successfully backup and restore when and there needed.
• Manage and update all IT assets records periodically.
• Maintaining and supporting hardware, software, and operating systems which in line with the goals and standards of the corporation and IT department policies. This includes installing and upgrading OS of server hardware and software.
• Conduct periodic maintenance, audit and compliance for servers, UPS, and network equipment.
• Facilitate and liaison with all outsourced vendors for all application remote support and Move-Add-Change requests.
• Ensuring computer and information security by implementing relevant procedures and standards.
• Periodic update all servers, network devices to latest security patches and firmware. Conduct regular or quarterly servers, network, UPS audit and preventive maintenance.
• Adhere to internal Operational Level Agreements (OLAs) and deliverables.
• Documentation.
• Any other work assigned by Manager.

INTERACTION

Interfaces with end-users, technical support personnel in the corporation and HQ.

JOB SPECIFICATIONS

A diploma or degree holder preferably in Computer studies, Networking or Communications with at least 5 years working experience in the IT industry. Should be a team player and a reliable, responsible, and diligent person that possesses initiative.

• Min. 3 years hand-on experience in administrating Windows Active Directory, Windows Servers, DNS, Office 365 Admin, MS Azure, and other system related issues.
• Min. 2 years hand-on experience in maintaining and troubleshooting network equipment, VPN, and wireless Access point.
• Min. 2 years hand-on experience in managing and configuration of Hyper-V, Microsoft Authenticator, SharePoint, networking and troubleshooting etc.
• Min. 2 years hand-on experience in Virtualization Technology VMware and Hyper-V.
• ITIL with strong emphasis on Incident Management, Problem Management and Change Management
• Preferably holder of MCSA or MSCE, and/with CCNA, and other Management skills.

The Opportunity:

• Location: Changi
• Benefits: Basic + AWS
• Singapore's Leading Service Provider of machines and equipments

The Job

• Service and maintain X-ray machines and equipments
• 12 Hours Shift 9am - 9pm
• Provide PM / CM

The Talent

• WIlling to work on shift duties
• Proficient in Electrical/Electronics/Mechanical
• Team Player

Next Steps

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] for a confidential chat.
• Alternatively, you may whatsapp me at https://wa.me/6587678712 for quicker response
• Only shortlisted candidates will be contacted.