Key Responsibilities

• Serve as a key member of the IT Operations team, managing IT infrastructure and services, including end-user computing.
• Oversee and govern IT infrastructure services provided by outsourcing partners and managed service providers, including contracts and billing matters.
• Manage or participate in infrastructure-related projects and solutions, such as technology refreshes, upgrades, migrations, and building new IT infrastructure capabilities.
• Perform daily business-as-usual (BAU) tasks, including incident management, fulfilment of service requests, change requests, and application support.
• Collaborate with relevant departments and users to lead IT disaster recovery (DR) coordination, recovery strategy, planning, and execution.
• Assist with IT audit management and related matters.
• Ensure that all delivery and solutions comply with internal policies, procedures, standards, and compliance requirements.
• Contribute to and document IT Operations procedures and standards as needed in the knowledge base.
• Manage system and network patching, as well as capacity and performance management.
• Assess system performance and recommend improvements.
• Ensure data is handled, transferred, or processed according to established guidelines and processes.

Key Requirements

• Degree in Engineering, Business, Finance, Computer Science, or a related field.
• At least 5 years of strong hands-on technical experience in IT infrastructure and IT operations.
• Good understanding of key technologies such as Microsoft Windows Server, Azure Cloud, End User Computing, Active Directory, Virtualization, Networking, Backup/Recovery, and Security tools.
• Work experience in the Financial Services Industry (Banking & Insurance) and knowledge of MAS Technology Risk Management (TRM) is advantageous.
• Relevant professional certifications (e.g., Microsoft, Azure Cloud, Networking, Security) are a plus.
• Proficiency in ITIL and ITSM; some project management experience is beneficial.
• Strong experience in managing internal stakeholders, end users, and vendors.
• Excellent teamwork, problem-solving, and analytical skills.
• Fluency in English, both spoken and written.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Assist with platform management tasks, including configuration and troubleshooting.
• Work on module customization and implementation.
• Create and test new functionalities to meet business needs.
• Resolve issues and escalate when needed.
• Update process and technical documentation.
• Keep up with ServiceNow updates and features.
• Support IT process automation through scripting and workflows.

Requirements

• Knowledge of scripting languages is a plus.
• ITIL certification and ServiceNow administration experience is preferred.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportun

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Join GSK Process Technician Apprentice Programme – Singapore - 2025: Help us get ahead of disease together

GSK Apprenticeships are full-time entry level opportunities that offer ITE graduates the opportunity to begin their career while studying towards a Work-Study Diploma in Chemical Process Technology fully funded by GSK.

Prior Education requirements: Nitec in Chemical Process Technology (GPA>2.0) OR Higher NITEC in Chemical Technology OR Higher NITEC in Biotechnology, Fresh ITE graduates within 5 years of graduation or ORD.

Language requirement: Written and spoken fluency in English

Other requirements:

• If offered a position the candidate must be willing to enroll, and meet entry requirements, with the partnering educational institution, in the preferred related instruction course
• Must be able to commute daily to the GSK manufacturing facility and to the education institution when required for classes

Start date: January 2025

Application deadline: We recommend you apply as soon as possible. We will close this vacancy when we have enough applications, so please apply as soon as you can so your application can be considered.

Are you looking to gain a head start in your career where you can help positively impact the health of billions of people? Apply for the Process Technician Apprentice Programme today!

We are looking for highly motivated ITE graduates with an interest in science and engineering who are looking to kickstart their career in the pharmaceutical industry. The apprenticeship programme allows you to develop hands-on technical skills while continuing your education.

Working at our pharmaceutical manufacturing site, you will help to ensure we have the latest, safe, efficient, and reliable processes and equipment to deliver life-saving medicines and vaccines to people in 90 % of the world’s countries. This role will enable you to develop your skills in an industry that’s making radical changes to the way it develops and manufactures products.

Ahead together with tailored training and career development

This entry-level development opportunity offers you the chance to study towards nationally recognized qualifications while gaining hands-on, paid on-the-job training. Our apprentices will take up studies towards a Work-Study Diploma in Chemical Process Technology while working at a GSK Pharmaceutical Manufacturing facility in Singapore.

You will spend time working in our manufacturing facility learning how to operate and maintain the different equipment and utility systems that support our pharmaceutical production from our in-house industry experts . You will learn safety and risk management to ensure all equipment is operated safely and efficiently.  Over the 30 months of the apprenticeship, you will have a personal training programme to help you develop and progress.

What will you do?

As a process technician apprentice, you may get involved in the following activities:

• Learning how to operate equipment in the manufacture and packaging of our pharmaceutical products
• Supporting the operation of solvent recovery and effluent treatment processes that support manufacturing processes
• Supporting routine preventive maintenance activities
• Get involved in project activities
• First touch engineering - root cause analysis and solving breakdowns
• Data collection, analysis and trending to identify improvement opportunities and implementation of change
• Assisting in new product and equipment introductions
• Ensuring quality, safety and accuracy in all that we do

What do we offer you?

• A competitive salary
• An annual bonus based on company performance
• Access to healthcare and well-being programs
• Employee recognition programmes, which reward exceptional achievements
• On-the-job experience and formal and informal training and development, delivered through a mixture of coaching, mentoring and formal training programmes
• Fully funded next level education!

Apply now: https://jobs.gsk.com/en-gb/jobs/402355?lang=en-us&previousLocale=en-GB

We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

Need help with your application?

Please email us at [email protected] and let us know how we can help you.

#ApprenticeSG

#ManufacturingApprenticeSG

Our client is a Biomass Power Plant in Singapore, utilizes wood and horticultural waste as fuel and features a solar installation.

• Conduct regular maintenance and repairs on plant equipment, ensuring proper functioning and precision.
• Dismantle and reassemble machinery for troubleshooting and maintenance tasks
• Check mechanical components such as seals and bearings for damage or wear, replacing as needed.
• Perform equipment overhauls to fix problems and ensure peak performance.

Requirements:

• Nitec in Mechanical or equivalent
• At least 3 in maintenance/troubleshooting of plant equipment
• Proficient in welding and hot work while following safety standards.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Laboratory Technician to be part of their Labortory Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Laboratory Technician:

• Assist in routine lab tasks such as paint preparation, panel setup, and airless spray applications.
• Conduct sampling, testing, and analysis for paint products.
• Support chemists in development projects, including managing stock levels for panels, raw materials, and lab supplies.
• Participate in trial applications and inspections outside the lab under supervision.
• Handle non-chemical waste disposal and maintain a safe work environment by following ISO, safety, and environmental standards.
• Communicate progress or delays effectively with the line manager.
• Ensure workplace safety, especially in handling chemicals, and follow preventive measures to reduce risks.

Requirements:

• Diploma in related field
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Title: QC Technician (ID9074)
Location: Tuas, Company transport provided at Lakeside MRT, Jalan Boon Lay & Pioneer Mall & Pioneer MRT
Working Hours: Mon to Fri 8.00am-5.15pm
Salary: $2000
Gross Salary: $2500-$2800 (Including OT)

Benefits:
*AWS with 7 days AL starting
*Company transport provided at Lakeside MRT, Jalan Boon Lay & Pioneer Mall & Pioneer MRT

Job Description
• To be involved in QA/QC incoming and outgoing inspection
• To be responsible of QA/QC data collection and data entry
• To prepare product’s labelling
• To in charge in monthly stock count
• To assist QA engineer for misc adhoc job

Requirement:
• Minimum 1-2 Years in QA/QC experience
• Saturday occasionally have to come to work – consider OT

Examine internal IT controls, evaluate the design and operational effectiveness, determine exposure to risk, and develop remediation strategies.

Troubleshoot security and network problems.

Respond to all system and/or network security breaches.

Plan, implement, monitor, and upgrade security measures for the protection of the organization’s data, systems, and networks.

Participate in the change management process.

Test and identify network and system vulnerabilities, and create counteractive strategies to protect the network.

Conduct efficient and effective IT audit procedures.

Communicate complex technical issues in simplified terms to the relevant staff.

Perform regular audit testing and provide recommendations.

Review, evaluate, and test application controls.

Provide recommendations and guidance on identified security and control risks.

Develop a strong understanding of business and system processes.

Requirements:

A degree in information technology/computer information systems or related. (essential).

Certified Information Systems Auditor (CISA) (essential).

7 years of work experience as an IT Auditor.

Experience with firewalls (functionality and maintenance), Office 365 Security, VSX, and Endpoint Security.

Financial and IT application experience

Expert in Firewalls, VPN, Data Loss Prevention, IDS/IPS, Web-Proxy, and Security Audits.

Clear understanding of IT audit methodologies.

Ability to work under pressure in a fast-paced environment.

Strong attention to detail with an analytical mind and outstanding problem-solving skills.

Great awareness of cybersecurity trends and hacking techniques

Responsibilities

• Perform circuit troubleshooting and general failure analysis
• Perform installation, maintenance, repair, and replacement of all electrical jobs
• To execute work plan and ensure job compliance to quality standards
• Ensure compliance with safety regulations
• Able to understand job requirements and execute tasks given by team leader
• Attend to ad hoc job required for train, bus, and vehicle on site.

Requirements

• Minimum Professional Certifications, NITEC and/ or Diploma holder with relevant experience
• Able to perform assigned tasks physically, independently, or through team activities.
• Self-motivated, highly resourceful, and organized
• Self-disciplined to carry out tasks responsibly
• Work cooperatively in a team with other technicians to complete assigned tasks
• Have a positive and pleasant attitude.

Responsibilities

• Perform circuit troubleshooting and general failure analysis.
• Perform installation, maintenance, repair and replacement of all electrical jobs.
• To execute work plan and ensure job compliance to quality standards.
• Ensure compliance with safety regulations.
• Able to understand job requirement and execute task given by team leader.
• Attend to ad hoc job required for train, bus and vehicle on site.

Requirements

• Minimum Professional Certifications, NITEC and/ or Diploma holder with relevant experience.
• Able to perform assigned tasks physically, independently or through team activities.
• Self-motivated, highly resourceful and organized.
• Self-disciplined to carry out tasks responsibly.
• Work co-operatively in a team with other technicians to complete assigned tasks.
• Have positive and pleasant attitude.

Responsibilities

• Perform circuit troubleshooting and general failure analysis
• Perform installation, maintenance, repair, and replacement of all electrical jobs
• To execute work plan and ensure job compliance to quality standards
• Ensure compliance with safety regulations
• Able to understand job requirements and execute tasks given by team leader
• Attend to ad hoc job required for train, bus, and vehicle on site.

Requirements

• Minimum Professional Certifications, NITEC and/ or Diploma holder with relevant experience
• Able to perform assigned tasks physically, independently, or through team activities.
• Self-motivated, highly resourceful, and organized
• Self-disciplined to carry out tasks responsibly
• Work cooperatively in a team with other technicians to complete assigned tasks
• Have a positive and pleasant attitude.

Job Responsibilities

• Day to day troubleshooting, diagnosing breakdown problems, and enhancing servicing on the car park system.
• Upkeep and perform preventive maintenance of parking equipment , replacement of parts and components at car park sites .
• Co - ordinate and follow up project on site.
• Resolving Technical issues with contractors, suppliers, vendors and customers.
• Involve in start-up works of new car parks and handling over of car parks. Example termination of telephone lines, arrange with contractor to install/ remove signs, coordination with contractors to install/dismantle equipment.
• Provide technical support and troubleshooting of car park system.
• Documentation of maintenance and repair works, purchases, testing records.
• Initiate purchase requisition for spare parts, consumable items and works orders.

Job Descriptions

· Attending to complaints and reporting any breakdown of services within the hotel premises promptly.

· Servicing and repairing all electrical and mechanical equipment, including meters, starters, switch gears, fittings, wiring, vacuum machines, cables, and other electrical-operated machines throughout the hotel.

· Installing new starters, wiring, cables, sockets, conduits, exhaust fans, doorbells, television sets, automatic doors, light fittings, and other electrical equipment as needed.

· Maintaining and repairing all mechanical and electrical (M&E) equipment, including air-conditioning and refrigerated equipment, sanitary, steam, hot and cold-water fittings, and pumps, to ensure they are working efficiently throughout the hotel.

· Running new wiring and cables, installing electrical fittings, lighting points, power points, fuse boxes, isolators, etc., as required.

· Inspecting and replacing all fused lamps inside and outside the hotel, including grounds and garden lights.

· Following a schedule to service the air conditioning systems to ensure optimal performance.

· Ensuring compliance with building and fire safety regulations and following established maintenance strategies and company policies to maintain a safe environment.

· Coordinating with other departments for smooth operations and communicating effectively with supervisors and colleagues regarding maintenance status and issues.

· Managing inventory for spare parts and ensuring adequate stock levels to minimize downtime.

· To assist with light housekeeping work when required.

· Performing any other tasks as assigned by immediate supervisor or management.

Requirements

· Candidates should have 1 to 2 years of experience in facilities and building maintenance to demonstrate a basic understanding of the field.

· At least an ITE NITEC, Higher NITEC, GCE 'N' Level, GCE 'O' Level, or Diploma qualification.

· Preferably to have hospitality background.

· Able to work effectively as part of a team, collaborating with colleagues to ensure the smooth operation of facilities and building maintenance tasks.

· Able to do shift work and work on weekends.

Job Description

• Position: Process Technician (Chemical)
• Well Established Japanese Manufacturing MNC
• Working hours: 8pm – 8am (Permanent Night Shift; Work 4 Days Rest 3 Days)
• Salary (commensurate with experience): Up to $2,200 + Shift Allowance + AWS + Performance Bonus
• Working Location: Joo Koon
• Island Wide Company Transport Provided
• Outpatient Medical & Dental Insurance Provided
• Duration: Permanent
• Industry: Manufacturing

Main Responsibilities:

• Assist in troubleshooting machine and process issues.
• Assist in operator training.
• Perform scheduled lab analysis for chemical baths monitoring.
• Perform machines scheduled.
• Assist engineers in various daily tasks, such as dispose on-hold lots and process monitoring.

Requirements:

• Minimum GCE “O” Level.
• At least 2 years of relevant experience in the chemical industry.
• Prior experience in manufacturing plants is an added advantage.
• Independent and self-driven individual.
• Team player with good interpersonal skills.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Henry Heng

Consulting Manager

Reg no.: R1982999

EA No: 20C0257

Responsibilities

· Enter prescription information including but not limited to: patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation.

· Dispense medicine when needed

· Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.

· Retrieve medication from inventory.

· Create prescription labels and put them on prescription containers.

· Place medication into prescription containers.

· Complete paperwork related to filling prescriptions and input customer and prescription data into the computer.

· Assist with maintaining the Pharmacy department by keeping it clean and in order.

· Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation.

Requirements

· Min Dip / Deg in Pharmaceutical Science / Pharmaceutical Chemistry / Other relevant certification

· Meticulous and a team player

· Good communication skills

· Knowledge of MS Word, Excel

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities

· Enter prescription information including but not limited to: patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation.

· Dispense medicine when needed

· Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.

· Retrieve medication from inventory.

· Create prescription labels and put them on prescription containers.

· Place medication into prescription containers.

· Complete paperwork related to filling prescriptions and input customer and prescription data into the computer.

· Assist with maintaining the Pharmacy department by keeping it clean and in order.

· Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation.

Requirements

· Min Dip / Deg in Pharmaceutical Science / Pharmaceutical Chemistry / Other relevant certification

· Meticulous and a team player

· Good communication skills

· Knowledge of MS Word, Excel

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Scope

• Will be helping out with cleaning of instruments
• Packing of sterilized instruments
• Will be required to carry heavy loads (max of 11-12kg)

Job Requirements

• No experience required as on job training provided
• Need to be comfortable with sight of blood
• GCE N Levels

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Location: Science Park

Working hour 5 days a week, office hours

Salary: Up to 5K

Duration: 5 months

Responsibilities:

•Build new Beauty care application capabilities.

•Develop new uses for existing products and create new product data.

•Lead technology programs and innovations.

•Work with the Business Team on go-to-market plans.

•Engage with external partners and industry experts.

•Collaborate with teams to integrate new technologies.

•Ensure regulatory compliance.

•Train distributors.

•Create scientific materials and respond to inquiries.

•Support prototype development and marketing at trade shows.

•Collect market trends and competitor information.

•Assist with presentations and meeting minutes.

•Maintain lab cleanliness and safety.

•Provide administrative support.

Qualifications:

•Min. Bachelor’s degree in Science, Chemistry or related science field majors.

•Minimum 2 year experience in technical service, application field and have a record of delivering results.

•Work experience in skin care, cosmetic or home care business companies or ingredient suppliers

•Experience in formulation development is an added advantage

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

JOB DESCRIPTION

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Shall perform the following administration activities for storage and automate them to the extent possible:

• Storage Area Network

• Provide Installation, administration and maintenance support for Storage Area Network and Enterprise Backup.

• Health check and monitoring of the storage devices.

• Integrate the storage solution’s hardware and software into the customer’s operating environment and ensure full interoperability.

• Regularly update the firmware.

• Ensure comprehensive documentation of the storage solution is in place.

• Prepare test plan in consultation with the customer to ensure the solution can function fully.

• Enterprise Backup Administration and management of Symantec or Commvault backup environment.

• Backup job configuration and scheduling.

• Backup server performance tuning.

• Troubleshoot any backup related.

• Capacity planning for tape libraries and backup servers.

• Perform Disaster Recovery (DR) for all the critical systems and ensure successful rebuild of Production or DR servers after each DR should the need arise.

• Identify potential changes and system improvements for consideration and implementation (continuous improvements)

• Create, maintain and distribute reports of progress to Technical Operations Manager.

• Any other ad-hoc tasks assigned.

JOB REQUIREMENTS

• Minimum requirements the resource(s) personnel assigned must be a certified Storage (SAN) and/or Backup Administrator in administration and troubleshooting, in a 24×7 enterprise setting (inclusive of manual discovery or post actions from automatic alerts).

• He/she is/are expected to cover level 1 and level 2 storage related problems and must be an experienced administrator in the following technologies:

• Good knowledge of EMC, Hitachi, and Huawei storage systems

• At least 5 years of relevant working experience in infrastructure support is required for this position.

Soft Skills:

- Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

- Good problem solving and logic skills

- Good communication skills (verbal and written) in English

- Excellent customer management skills

Qualifications:

- Diploma or Bachelor degree in Computer Science, Engineering, Information Technology

or related discipline from a recognized institution.

- Information Technology Infrastructure Library (ITIL) foundation certification

Successful candidate will be stationed at either RWS Sentosa or Genting Centre, CBD.

**We regret to inform that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Position Summary:

The Lab Support Specialist performs Instrument and Information Technology Support including infrastructure, software, system integration, instrument support, IT, and project management as required to support EFII growth across all sub-business units. The Lab Support Specialist will ensure assigned applications are effectively implemented and maintained to meet applicable regulatory requirements.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Develop or aid in the development of test plans for software validation and change control in accordance with all SOPs and Policies
• Validate and maintain computer software used to generate, process, or print raw data
• Perform simple to advanced programming activities including test, creation, or modification of the assigned applications based on user and/or system design specifications
• Identify opportunities to enhance automation/digitization within the business
• Complete specific programming or application improvement projects
• Review and update application documentation related to projects
• Develop, coordinate, and perform training sessions for users of the assigned applications/systems
• Evaluate new software for applicability within the business and determine if it meets SOP/Policy requirements for security
• Maintain all IT infrastructure, systems, hardware, software, IT closet, and hardware inventory
• Act as the liaison with the Eurofins IT NSC
• Lead application troubleshooting efforts within EFII
• Assist in risk mitigation efforts for disaster recovery plans, including performing or monitoring application/system back-up procedures
• Manage appropriate IT inventory on-site in Singapore to support the business growth and required response time
• Perform IT asset disposal
• Maintain neat and accurate records
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Basic Minimum Qualifications (BMQ):

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

• Ability to administer, manage, and maintain multiple applications and/or systems
• Demonstrated knowledge of PC, operating systems, IT infrastructure and security
• Advanced computer skills such as Power BI, SQL and Crystal Report
• Advanced knowledge in Windows-based data capture systems
• Ability to work independently and in a team environment
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently
• Associates degree or at least 3+ years applicable experience in IT, infrastructure, or network environment (Vocational certificates are acceptable). Experience may be substituted for education
• Bachelor’s degree in IT, computer programming, network management, or comparable vocational certificates are acceptable
• Able to speak with internal clients to discuss user requirements, resolve minor issues, and understand business impact
• Ability to safely enter confined spaces and to troubleshoot IT systems
• Knowledge of ISO 17025, GLP, and GMP standards

Job Description:

The IT Business Partner (ITBP) will act as the Strategic Partner for all related CS matters and projects, e.g., SFDC sales cloud including PCube, ChatBot, VRA, Dashboards, as well as, serving proactively as a trusted advisor and the single point of contact for the Business, in particular CS.

You will provide operational leadership and execution on our customer post sales experience strategy whilst creating seamless omni-channel experiences to drive adoption from It CS solutions implemented. You will also support the establishment of Digital Analytics capability and lead digital analytics projects to deliver the organization’s business objectives, related to CS activities.

Job Responsibilities:

• Partner with business stakeholders, co-create technology-enabled business strategies to enhance the digital experience.
• Provide strategic input and transformation roadmap to corporate digital/IT strategy.
• Orchestrate respective stakeholders within IT to provide identified solutions and services.
• Responsible for story writing, defining customer journeys, digital analytics and business value including recommendations to challenge status quo to deliver business value such as drive conversion, top line revenue, user experience, measurement and tracking of business value (KPIs, ROI).
• Take lead in owning, defining, and tracking value cases for IT CS investments.
• Understand and analyze business requirements, identify gaps and opportunities, and create a strategy that aligns with the business objectives and benefits.
• Design effective solutions that meet the business requirements.
• Critically assessing digital initiatives (and business applications) and defining, documenting, modifying, recommending processes and process changes to support the delivery of the enhanced technology driven digital channel experience.
• On a day-to-day basis the role has overall responsibility for driving business analysis and requirement-gathering workshops during all phases off our projects.

Job Requirement:

• Business Degree in Technology with 3-5 years of IT Business Partnership.
• Minimum 3 years professional experience in related field with a broad range of exposure to various technical environments digitalization and business segments.
• Experience in post-sales best practices.
• Hands on experience working as a Business Analyst and Project Manager in CRM projects; passion for digital customer channels and analytics.
• Good understanding on IT standards and CRM best practices.
• Excellent communication skills and presentation skills including the ability to influence business teams.
• Work independently, takes ownership of problems within own area of knowledge and accountable for the quality of own work.
• Highly motivated in problem-solving with strong investigative skills.
• Ability to manage and work on multiple projects simultaneously.
• Knowledge of Project Management Processes.
• Comfortable with public speaking and presentation to senior management- level audiences.

Job Title and Responsibilities

IT Related Scope

• Managing the IT department and ensuring the smooth operation of all technology systems.
• Evaluating new technologies and identifying opportunities to improve business efficiency and productivity.
• Able to troubleshoot Computer related issues
• Ensuring the security of data and information assets.
• Collaborating with other executives to integrate technology solutions across departments.
• Liasing with service providers regarding IT solutions
• Responsible for all IT related work and its administration
• Any other IT related adhoc duties as required by Company

Admin Related Scope

• Scanning of invoices
• Ensuring all invoices are duly recorded
• Any other admin adhoc duties as required by Company

Interested Applicants can email to [email protected]

Responsibilities:

- Oversee IT project implementation including planning, monitoring, executing and closing to ensure projects are delivered on time as per specification and requirements within budgets and resources defined.

- Draw up and maintain accurate, detailed project plans and timeline.

- Create necessary project documents according to the Project Management framework.

- Managing stakeholders’ expectations and execution of the project deliverables.

- Assisting in Business Process Mapping, Gap Analysis, capturing business and user requirements.

- Planning and execution of the Project, especially areas that impact stakeholders such as “Go Live”, and Training & Change Management.

- Acting as point of contact between stakeholders, vendors and project team.

- Establish and maintain good working relationships with the internal and external stakeholders.

- Lead and take ownership of the critical issues and ensure resolution within the agreed timeline.

- Establish risk management and mitigation plans.

- Prepare and provide timely project progress reports, project plans and documents.

- Ensuring that processes and procedures are continually reviewed and improved and changes are communicated and implemented effectively.

Requirements:

- Possess at least a Bachelor's Degree in Computer Science / Information Technology or equivalent.

- 5 - 8 years of related experience in IT project management handling multiple and large scale projects .

- Minimum 3 years of related experience in application integration, software development and implementation.

Certification in project management such as PMP, PRINCE2, Agile Scrum.

- Good business analyst skills.

- Good analytical thinking and problem solving.

- Experience working in healthcare industry (hospital, laboratory) is an added advantage

Key responsibilities

• User Support - Respond to IT-related inquiries from end-users. Provide prompt and effective technical assistance for hardware, software, and network-related issues. Guide users through basic troubleshooting steps to resolve common IT problems. Escalate complex issues to the senior engineers if necessary.
• Software and Hardware Support - Install, configure, and maintain software applications on end-users' computers and mobile devices. Assist with the setup and troubleshooting of hardware devices, including computers, printers, peripherals, and audio-visual equipment. Address printing-related issues, including troubleshooting printer connectivity problems. Possess knowledge of basic networking concepts and troubleshooting. Assist users with network connectivity and related issues. Provide support for Microsoft Office products. Conduct regular maintenance checks on computer systems and perform necessary updates.
• Audio and Visual System Setup - Assist in setting up audio and visual systems for meetings and presentations. Troubleshoot and resolve issues related to audio and visual systems.
• In-House Application Support - Assist users with issues related to in-house applications. Collaborate with developers or relevant teams to address and resolve application-related problems. Provide user guidance and support for in-house application usage.
• Documentation - Prepare and update user guides for various software applications, including in-house applications.
• Others - Perform other IT related duties or projects as assigned.

Requirements

• Basic knowledge in Windows Operating Systems, email server and Citrix
• Experience in Microsoft Office Suite
• Experience with IT troubleshooting
• Proactive, responsible and takes ownership of own work
• Ability to maintain high level of confidentiality
• Able to work beyond normal office hours and during weekends or Singapore Public Holidays, if required. Perform standby duties to support the team

Company Overview:

Global Tax Free Singapore is authorised by Inland Revenue Authority of Singapore (IRAS) as a Central Refund Agent (CRA) as well as s sole Central Refund Counter (CRC) operator in Singapore, thereby licensed to provide tax refund services to tourists.

Specialists in tax refund services, Global Tax Free offers:

· Tax(GST) Refund Services for tourists and merchants

· Central Refund Counter

· Marketing Services

· Market Intelligence

Join our pioneering team at the forefront of technology. We are committed to innovation, creativity, and excellence in the tech industry. Our culture fosters growth and collaboration, empowering every team member to contribute to our success.

Role Overview:

We are seeking an IT Support Engineer who is adept at managing and maintaining our technical infrastructure and also possesses a keen sense of adventure and flexibility. Your role will extend beyond the confines of our office, taking you to data centers, airport airside operations, and retail locations. You will ensure the seamless operation of our IT assets, troubleshoot complex issues, and implement robust security measures. You will also oversee network security measures, including penetration testing and network vulnerability scanning, to make sure our technical infrastructure supports all locations with appropriate compliance.

Key Responsibilities:

· Maintains, configures, and ensures the reliable operation of computer systems, peripherals, POS devices, and network servers.

· Handles the installation and upgrade of computer components, POS devices, and software.

· Addresses hardware and software errors, prioritize problems, and mitigate the impact of IT issues.

· Drafts technical specifications for planning and executing regular IT infrastructure upgrades and update patches.

· Leads efforts in desktop and helpdesk support to minimize disruptions.

· Coordinates IT audits ensuring compliance with relevant regulations and standards, and addressing any audit findings promptly.

· Visits data center, retail outlets, and the airport and provide on-site technical support, ensuring the stability and security of IT operations across all locations.

Minimum Qualifications:

· Diploma or ITE in Information Technology, Computer Science, or related fields.

· At least 2 years of hands-on experience in IT infrastructure support.

· Certifications in relevant tech areas (e.g., Cisco CCNA) will be desirable.

· Proficient in hardware, software, and networking systems.

· Exceptional troubleshooting and problem-solving skills.

· An adventurous spirit ready for the demands of fieldwork across diverse locations.

· Good to have hands-on/technical knowledge of:

Network technologies, like Fortinet, Cisco switches, routers. LAN/WAN, subnets, firewalls, VLAN's, and VPN.

· Proficiency in Korean is a plus

Why Join Us?

· Dynamic and innovative workplace culture.

· Opportunities for growth and learning.

· Corporate direction with continuous growth and vision.

We are on the lookout for dynamic individuals passionate about technology and ready to go the extra mile. If you thrive in a fast-paced environment and are eager to make a significant impact, we would love to hear from you.

You are required to plan and execute IT Applications control audit, Process and Governance audits of systems. An application control audit is designed to ensure that an application’s transactions and the data it outputs are secure, accurate and valid. As applications have become the primary attack vector for malicious individuals seeking to breach enterprise defenses, the application control audit has become an important tool in ensuring that software is free from flaws and vulnerabilities that might be exploited by hackers.

You are required to review IT policies and procedures while ensuring that IT controls are working effectively. You are to identify weaknesses and provide effective recommendations to enhance all different IT systems application controls while reviewing the adequacy and effectiveness of current controls, as well as the reliability and integrity of systems. You are to ensure compliance with policies, plans, procedures and regulations, and safeguard the Group assets.

In addition, you are to participate in ad-hoc projects such as fraud investigations, customer complaints and regulatory non-compliance issues.

Requirements:

• Degree in Computer Science/ Information Systems or its equivalent
• At least 2 to 3 years of IT Audit experience with a bank or financial institution is critical to excel in this role
• Hands on experience on application security framework such as NIST SP 800-53, OWASP.
• Experience on SDLC, source code, encryption, authentication and authorization standards.
• Experience on DNS, load balancing, application vulnerability and penetration testing.
• Certifications in CISA/ CISM/ CISSP or its equivalent is preferred
• Highly competent with IT audit methodologies and concepts, including COSO and COBIT
• Demonstrate capability in managing IT audit assignments independently while working as a core member of the Internal Audit team
• Good analytical skills
• Good interpersonal and communication skills with the ability to work with staff at all levels would be advantageous