ROLE AND RESPONSIBILITIES

Overall Role

This position is in its nature proactive and focused on the technical details, to ensure the functionality of the workplace. It enables the Occupant and Guest Experience based on the requirement “works every time”, while maintaining safe working practices throughout all we do.

The role responds and completes the day-to-day operation requirements to support the Workplace Team and our vendor partners, ensuring compliance to SOPs and SLAs.

A key aspect of this role is to work hand in hand with other service partners such as Security and Amenities Services, with Landlords as relevant, to deliver on consistency of service to Occupants and Guests.

MAJOR RESPONSIBILITIES

Transforming to the Workplace Team of the future

• Resolve operation concerns in a timely manner to enhance Occupant Experience
• Commitment to deliver the best level of service every time through attention detail
• Identify opportunities to improve technical service delivery to benefit the workplace
• Trusted partner to deliver all GRE requirements aligned to GRE-OE codes
• Strive for Continuous Improvement implementation

Client/Stakeholder Management (in support of the Technical Manager and Workplace Team)

• Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
• Deliver an exceptional quality of service to the Client, as reflected by Client feedback
• Communicate effectively with Clients and vendors at the ground level to create customer delight
• Work with all related parties on timely delivery of all services

Leadership / Staff Management/ Team Participation

• Actively encourage an environment that supports teamwork, co-operation, service and performance excellence and personal success

Operations Management

• Functional operational control to deliver excellence every time
• Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services
• Implement and manage the change control process
• Be able to resolve problems and improve operations
• Implementation of task procedures and policies
• Prepare thought through risk assessments for self-delivery
• Respond to critical out-of-hours issues & participate as a key team member in responses to emergency situations
• Coordinate, manage and oversee vendors to perform a wide range of workplace-related services
• Ensure service deliverables meet SLAs and KPIs
• When necessary raise risks to Technical Manager for further investigation
• Cost saving mind-set that drives value for service as every level
• Conduct data analysis report when necessary
• Escalate recurring problems and possible solutions to Engineering and Workplace team
• Located on site at the client's offices
• Mobile as required to cover multiple sites
• Managing all technical service contracts, including inspections and quality management of service delivery
• Implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems
• Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client
• Share best practices and new ideas to further support the Workplace Team
• Assisting with the preparations of strategic plans, budgets, and client reports, including financial reconciliation for service contract accounts
• Ensure the implementation and management of Risk & Safety work practices to mitigate the risk of services interruption to client’s operation
• Co-ordinate with Building Managers & the Business Units on Project issues
• Co-ordinate with Building Operation teams in setting up and sustaining the best maintenance standards and practices
• Deliver a programme of inspections for the property on Energy conservation, Maintenance practices, Utility management and Risk management procedures
• Deliver /oversee the preventive maintenance programme to reduce the risk of sudden failures of critical equipment
• Follow the SOP/EOP and training programme for staff
• Participate in regular audits on process to ensure the procedures are being followed and adhered with by the Workplace team
• Adhere to all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures are maintained at all times
• Ensure all works are compliance with statutory regulations on fire, health and safety standards
• Ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

Ideal Experience

• Excellent verbal and written communication skills
• Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
• Knowledge of HVAC, Fire Protection System, Electrical system and Building Management System (BMS). Has experience in CRAC, UPS, Chiller Plant or Critical Equipment operations is preferred
• Knowledge of Occupational Safety requirements
• Strong PC literacy and able to manage daily activities using various systems, such as BMS, and other computerized control/monitoring system
• 5 working days per week, shift pattern required (40 hours per week)
• Ability to effectively communicate and interact with all levels of people
• Fluent in English (verbal and written)

Critical Competencies for Success (with corresponding ‘I am JLL behaviours’)

Client Focus & Relationship Management – ‘I Value my Customers’

• Demonstrates proactive & professional approach to customer service and stakeholder engagement
• Has a natural hospitality-orientated communications acumen
• Ability to interact with a wide range of client staff, including senior levels
• Ability to manage conflict and balance between client and firm requirements
• Has a customer service-oriented attitude

People Management and Team Leadership – ‘I am a Team Player’

• Ability to be part of the team effectively, actively participating in open, constructive and collaborative relationships at all levels

Program Management & Organizational Skills – ‘I am Proactive’

• Planning & organizational skills to prioritize work and meet tight deadlines
• Ability to manage multiple and complex operational matters on a daily basis

Problem Solving & Strategic Thinking – ‘I am Innovative’

• Capacity to deal with ambiguity and solve complex problems effectively
• Analytical, proven ability to solve problems using a quantitative approach
• Proven ability to employ holistic approaches and looks at long term solutions

Other Personal Characteristics

• Detail focused and proactive in nature
• Self-motivated
• Exhibits honesty & trustworthiness
• Open to new ideas & willing to challenge status quo
• Works well with diverse teams from various countries/cultures

Key Stakeholders

• Management Staff
• Client Representatives
• Client Occupants / End-users
• Vendor Staff

Reporting To

• Technical Manager

Job Description:

• Execute equipment, assessment, testing, calibration, troubleshooting, and repair in accordance with guidelines and approved procedures.
• Install, commission, and provide customers with after-sales maintence fee for common scientific laboratory equipment.
• Maintain the test results' confidentiality, accuracy, and dependability.
• To give clients technical assistance and after-sale services, closely collaborate with the sales staff.
• Comply with safety work practices by doing risk assessment.

Requirement:

• Electrical, Mechanical, and Mechatronics engineering diploma or ITE.
• Demonstrates initiative and a sharp comprehension of how study the mechanics and functions of various equipments.
• Good troubleshooting testing, and hands-on repair skills.
• Strong comprehension and expertise in Circuit Schematic Drwing.
• Have a class 3 driver's license (not required).
• Knowing ISO documentation, in particular ISO/IEC 17025 or, having experience with it will be an advantage.
• Working in a related field with a relevant expertise would be advantageous.

For interested applicants, kindly send your resume in Word/PDF format including the following:

1.Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Key Responsibilities:

• Develop and implement strategic plans and budgets for the project assigned.
• Oversee day-to-day administrative tasks and ensure the project team meet desirable SLAs.
• Manage budgets, create financial reports, and presentation budget proposals to stakeholders
• Manage payment schedules and ensure all payments are made on time
• Build positive relationships with stakeholders such as clients, vendors, and investors
• Lead the administrative team, provide guidance, and set priorities
• Create clear and concise papers and minutes for meetings
• Ensure accuracy in financial records and documentation
• Identify areas for improvement and implement changes to improve efficiency and effectiveness

Qualifications:

• Bachelor's degree from a local university or an equivalent institution in IT, business administration, management, or finance
• Proven experience in strategic planning, budgeting, and financial management for Infra related projects
• Meticulous attention to detail
• Excellent writing skills, with the ability to create clear and concise papers and minutes
• Experience in managing budgets and payment schedules
• Proven leadership skills, with experience in leading teams and setting priorities
• Strong relationship-building skills, with the ability to build positive relationships with stakeholders

Interested candidate please submit your CV directly to [email protected]

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Job Responsibilities

• Provide day-to-day basic IT support and services to our members for various IT requests, such as those related to internet connection, printer, phone, AV etc.
• Provide reliable and customer orientated IT client services (user help desk, desktop/laptop, MS office, mobile phones, e-mail, printer - including software and hardware) in close alignment with the company.
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment.
• Operate and troubleshoot for audio and video equipment and act as the main AV support for any events and meetings.
• Managing of IT Assets, software licenses and on-boarding/off-boarding IT process.
• Works with vendor support contacts to resolve technical issues within the desktop environment.
• Ensure on call support for critical IT services work with relevant resolver group.
• Maintain and update periodically for inventory of necessary IT hardware and equipment including computers, monitors, printers, modems etc.
• Manage IT opportunities, risks and challenges pertaining to IT user help desk operations.

Job Requirements

• Diploma in Computer Science/ IT Technology Information or related fields.
• Minimum 2-year relevant experience in IT Support / technical support.
• Good technical skills in windows based client environments with the respected support tools (remote desktop).
• Experience on MS365 Online Application support - include Office, OneDrive, Outlook, SharePoint, Teams and Modern authentication.
• Good team player with good interpersonal and communication skills.
• To base at project site office, East.

Our client seeks a Program Manager to enforce compliance with security measures through the ASC Remediation Program, ensuring robust application security.

The program is split in 4 categories:

• ASC Remediations Project
• Encryption Project
• Non-Production Anonymization
• ASC Remediations Initiatives

The program objective specifically targets fixing non-conformities in controls and key controls related to encryption, non-production environment anonymization, IAM processes, logs and events, data classification, network security, continuity, and third-party risk management process implementation.

Role:

• Oversee the ASC Remediation Program, addressing non-conformities in 4 key categories.
• Remediate assets through controls and key controls focused on encryption, anonymization, IAM, logs, data classification, network, continuity, and third-party risk management.
• Report to the Data Protection Division Manager.

Responsibilities:

• Monitor program capacity, schedule, and scope, ensuring adherence.
• Develop and manage the program budget and operating plan.
• Manage projects, ensuring proper structure and coordination.
• Establish project organization, closely following Project Managers contributing to the program.
• Provide accurate and timely reporting throughout the program lifecycle.
• Analyze program risks, raise technical issues, and assist in mitigation.
• Escalate foreseeable risks and issues to the Manager.
• Ensure planned implementation of requirements, traceability, and completion of tests.
• Manage a diverse team, fostering a collaborative environment.
• Coordinate with Production teams, local IT, and Release Manager for deployment.
• Ensure goals are met, including customer satisfaction, safety, quality, and team performance.
• Manage Steering Committee preparation and presentation.

Profile:

• 5+ years of Program Manager experience in banking, with a background in Data, Transformation, or Process Domain.
• At least 2 years of experience in IT security.
• Proficient in analysis methodology with a successful project delivery track record.
• Critical thinking skills, entrepreneurial spirit (optional), and relevant certifications (CISSP/CISM/CISA optional).
• Client-focused with impactful personal influence.
• Strong organizational and communication skills.
• Ability to manage/facilitate meetings, seminars, committees, and training.
• Proactive, positive attitude, and collaborative team player with problem-solving abilities.
• IT knowledge/background and familiarity with agile ways of working.

Work Location: West

5 days a week

Salary: SGD upto 3.4K

Main Duties

• Overhaul & test the products to the required quality standard in a timely manner.

• Minimise damage to components during the overhaul process (following procedures, using correct tooling and best practice methods).

• Work in accordance with our defined overhaul procedures.

• Work in a safe manner at all times.

•Assemble and maintain fixtures and tooling.

• Monitor test rig & tooling condition for safety and performance, highlight to supervisor any issues in a timely manner.

• Perform preventative maintenance on test rigs and tooling.

• Calibrate test rigs and tooling as required.

• Accurately record overhaul & test information.

• Maintain cleanliness in the workshop.

Requirements

• Multi-skilled fitter / mechanic capable of working with a wide variety of equipment

• Experienced in manual power tool set-up and operation (Drill, press etc)

• Practical experience in a service workshop / mechanical maintenance department

• Competent in use of basic measurement tools (rule, micrometer, vernier caliper) and

inspection of own work

• Experienced in bench fitting and use of manual / hand tools

• Experienced in assembly and disassembly of mechanical components

• Understanding of good H&S practice in the workshop

• Trained in safe lifting and slinging methods (heavy components!)

• Must be strong, healthy and fit to work in workshop.

Interested candidates please share your resume to [email protected] with all details or apply through mycareersfuture

Regards

Shashi (R23112213)

Just Recruit SIngapore Pte Ltd (EA12C6295)

IT Executive

Permanent, Full Time

Executive

Information Technology

$3,000 to $4,000

Monthly

Roles & Responsibilities

PI Construction Pte Ltd, being a construction company and a member of the GPG Group, is looking for an IT Executive to join our company to support our growth and expansion in Singapore and overseas.

Responsibilities

· Manage IT requests and provide IT support to our group companies and head office in Hong Kong and ensure all IT tickets are responded to and resolved in a timely manner.

· Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all GPG Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.

· Assist with the review, update and implementation of IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.

· Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.

· Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.

· Provide all GPG staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.

· Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.

· Provide IT support for company events (e.g. Town Hall Meeting and Staff Annual D&D events, etc).

· Other IT related tasks and scopes.

Requirements:

· Possess at least a Diploma (preferably IT, Computer Science, or a related discipline).

· Fresh graduates are welcome to apply. For Senior IT Executive, at least 2 years’ experience in the IT field in a relevant role is required.

· Responsible and solution-oriented.

· Ability to use Google Workplace (Sheets, Forms, App Script etc). Familiar or able to efficiently learn to handle current IT system in the company and devices.

· Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.

· Technically savvy and self-motivated learner.

· Possess excellent communication and task management skills.

· Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

· Work Days: 5-days work week (Need to be on stand-by for emergency calls by support to staff working 8.30am-12noon on Sats)

· Work Hours: Weekdays: 8.30am – 6.00pm

· Work Location: 90 Lorong 23, Geylang #04-02, Spore 388393

• Collaborate closely with the technical manager or team lead to meet project SLA (Service Level Agreement) objectives.
• Responsible for the installation, configuration, and providing post-sale support for IT security solutions.

Requirements:

• Diploma and above.
• At least 2 years of experience in an IT security environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Be part of our team where we provide solutions for our clients and customers by ensuring that their products are kept in good condition to support their business! We are looking for an Technician/Engineer with experience in Mechanical/Precision engineering field with a positive and willing to learn attitude.

We help our clients and customers achieve success

You will ensure timely assistance to our customers by supporting the maintenance and repair of Spindles.

Key responsibilities:

• Assist in the maintenance and repair of spindles and CNC machines
• Responsible for following the work processes and correct procedures for Disassembly / Assembly of mechanical parts or equipment
• Provide on field support at various customer locations, when required
• Perform installation at customers’ plant
• Support projected targets and handle the repair process individually, when required
• Prepare equipment, jigs fixtures and special tools whenever required

Requirements:

• Diploma or Higher/NITEC in Mechanical or Mechatronics Engineering
• Minimum 3 years in Machine tool assembly and repair
• Basic mechanical / electrical machinery knowledge
• Basic knowledge of inspection and measuring equipment.
• Ability to operate mechanical / electrical equipment’s such like power drill, bearing puller etc.
• Ability to interpret/understand hydraulic, Pneumatic and basic electrical circuits
• Ability to follow the correct procedure for Disassembly / Assembly of mechanical part or equipment.
• Basic Knowledge in documentation and should be able to sketch drawings (Interpret assemblies into documents)

Office : Toa Payoh, General Magnetics Building

Note : Salary includes OT

Job Description:

Our client is in search of an IT GRC consultant to assist with the organization's Governance, Risk & Compliance concerns.

Job Responsibilities:

• Implement and promote awareness of IT GRC objectives, emphasizing standards and frameworks.
• Evaluate and strengthen IT controls and policies, guiding remediation efforts to address compliance gaps.
• Monitor and review risk findings and assessments with the Cyber Security team and other IT teams.
• Develop, maintain, and report on the IT Risk Register, conducting regular risk self-assessments.
• Perform risk control testing and facilitate internal and external audits.

Job Requirements:

• A minimum of 4 years' experience in IT governance, audits, and risk management, with Bachelor’s degree in Information Technology, Computer Science, or related fields.
• Essential expertise in standards and frameworks such as NIST, ISO27001, MTCS,PDPA.

Interested candidates, please send your detailed resume to:

Carine Cui Meng (R23117732)

[email protected]

We regret that only shortlisted candidates will be notified.

Job Description

• To carry out maintenance and repair to ensure equipment are in good working conditions and quality
• Maintaining of records and repair activities
• Basic plumbing installation knowledge
• Perform other tasks as assigned by the Management

Job Requirement

• Candidates without experience but possess the right attitude will be considered
• Have own vehicle
• Able to work independently
• Responsible and able to work in a team
• Good interpersonal
• Plumbing knowledge will be an advantage

Additional Information

• Comprehensive training provided
• Candidates with no prior experience are welcome to apply

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $7,000-$9,500

Job Description

1. Expert in implementation of automation script/IAC/Terraform.

2. Expert knowledge and strong experience of Cloud infrastructure i.e. Amazon Web Services, Azure,

and GCP

3. Expert in implementation of security monitoring with CloudWatch,

4. Hands-on experience in the cloud data security such as Thales, AWS KMS, IBM Guardium

5. Hands-on experience in integrating and configuring Cloud and Container Security tools (e.g. Aqua Sec,

TwistLock, IstioServiceMesh, etc) into large enterprise Cloud and Container environment.

6. Hands-on experience in Cloud and Container technologies, e.g. AWS, Azure, EKS, OpenShift,

Kubernetes, Notary, admission controller, etc

7. Knowledge in Cloud and Container Security concepts, e.g. DevSecOps pipeline, Helmchart, etc.

Top 3 Mandatory skills

1. AWS Cloud

2. Terraform

Skills which are good to have / optional

1. Prisma Cloud CWP

2. Aquasec

3. Twistlock

4. Istio

Our client is a Global MNC, one of the leading players in the Medical Devices sector. Due to business needs, they are now recruiting an IT Support Engineer (Navision System) to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities Desktop Support Engineer (Navision System):

• Provide support and maintenance for the ERP system.
• Perform programming for e-commerce platforms and participate in website design and development projects.
• Design and develop websites according to specified requirements.
• Troubleshooting and provide training to end user.
• Offer support for implementing new EDI solutions and applications, including developing and maintaining EDI integrations using XML.
• All other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Computer Science, Information Technology or other relevant field of studies
• Minimum 2 years of relevant working experience in ERP System Implementation and Maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

• Responsible for hardware and software installation and maintenance.
• Assist in Microsoft Dynamic Navision ERP system and make Jet Reports.
• Develop and execute new EDI solutions and applications.
• Create and maintain EDI integration using XML.

Requirements:

• Diploma in IT or equivalent
• At least 3 years of hardware and software installation and maintenance experience and Navision Application support in Manufacturing function.
• Good knowledge of web development.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job scope

• Provide on-site support, remote IT services to end-users pertaining to laptops, computer, and network appliances.
• Manage and maintain accuracy of inventory records (hardware / software / licenses).
• Manage IT operation and responsible for work process and operating procedures documentation.
• Manage the renewal of hardware / software contract warranty, and licenses.
• Manage Microsoft SharePoint, List and Azure AD
• Assisting business in optimizing their processes through the development of automation tools including Excel VBA, Power Automate, etc.
• Assist in management of IT vendors for the delivery of IT services.
• Assist with new systems testing and implementation.
• Ensure IT security and procedural changes are adhered to industry best practices.

Infrastructure Support:

• Work closely with IT and Infrastructure Team Lead for any repairs and maintenance work.
• Monitor, track, and report feedback on faults reported regarding any operational issues to Team Lead
• Communicate and liaise with various stakeholders to plan and execute IT and Infrastructure projects

Requirements:

• Diploma in Information Technology/ Computer Science
• System administration (Active Directory/Exchange/MS Office365/Azure AD)
• Hands on experience in installation of IT hardware and software
• Able to multi-task and highly adaptable
• A positive attitude and willingness to learn
• An interest or experience in healthcare sector will be an added advantage
• Willing to learn new technologies like Microsoft Power Platform – MS PowerApps, PowerAutomate and PowerBI

Working Days/ Working Hours

• 5 Days' Work Week
• Monday to Friday 8.30am to 5.30pm

We are looking for a Regional Project Manager to lead our IT projects across APAC. Do you have a passion for leading multiple projects across the region? Then we would love to hear from you.

What you’ll do

Participate as part of the Global team and report to the Regional IT PMO Lead.

Responsible for ensuring the successful execution of IT Projects across APAC region by coordinating with local business stakeholders, global IT Team, vendors and other regional IT Resources.

Specific Activities will include, but not limited to the following

• Managing IT projects following the IT Project management process from Toll gate 0 (Proposed) to Toll gate 7 (Closed)
• Prepare Dashboard for toll gate review meeting with Global IT PMO Leads.
• Drive IT Project Execution for APAC byLeading weekly status calls for key stakeholders and project team
  Updating Project status, schedule, risks & issues log in Aha system
  Discovering Risks/Issues and escalating to Regional IT PMO Lead / Senior IT Directors.
  Work with various stakeholders to mitigate Risks and resolve Issues
  
• Ability to align interests of various stakeholders who have different agenda and priorities
• Work with sourcing team and 3rd Party Vendors to track and manage purchase orders
• Work with Global IT Team to coordinate change management process to application / Infrastructure for any APAC project cutover
• Coordinate with other Global IT or Regional IT Teams as necessary for projects that are impacted by or have dependencies with other IT Projects
• Ensure successful Hyper Care after project Cutover

Who you are

• IT related degree or equivalent experience
• Minimum 5 years of experience in Multi-National companies
• Strong Project Management Experience in the area of Web/eCommerce application migrations
• Hands on Experience in completing at least 1 Full SDLC project delivery
• Highly Skilled and Knowledgeable in Project Management Fundamentals
• Ability to manage multiple projects in parallel
• Ability to work independently; highlight issues proactively and report progress regularly
• General Technical knowledge in infrastructure such as client technologies and networking
• Good written and verbal communication skills including presentation at all levels
• Good personal skills and able to influence and work with various parties
• Be prepared to work unsociable hours with global IT Team situated in Europe and US
• Ability and willingness to travel on fairly short notice if necessary within the region

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description for Desktop Engineer 

The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years’ experience in Windows Desktop support. Position Responsibilities and Functions

a) contact and problem resolution for customer issues.

b) Work with Third Party Vendors to remediate complex AV issues as needed.

c) Provide timely communication on issue status and resolution.

d) Maintain ticket updates for all reported incidents.

e) Install, upgrade, support and troubleshoot , Windows 8.1, Windows 10 & 11 and Microsoft Office & another authorized desktop applications.

f) Should have basic knowledge of Mac operating system, to support Apple pc users.

g) Install, upgrade, support and troubleshoot for printers, computer hardware.

h) Performs general preventative maintenance tasks on computers, laptops, printers.

i) Performs remedial repairs on Desktops Provide first/second level

j) , laptops, printers and any other authorized peripheral equipment.

k) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

l) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

m) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. .

Candidate Required Minimum Qualifications and Skills

i. Bachelor Degree or equivalent in Computer Science or related field. Or Diploma

ii. CompTIA A+, Microsoft Certified Professional (MCP) or better.

iii. Minimum of 18 months’ years of IT experience.

iv. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

v. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

vi. Proven analytical, troubleshooting and problem- solving skills.

vii. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

viii. Excellent communication relationship-building and internal customer service skills.

ix. Adaptable and flexible in a fast-changing industry and work environment.

x. Willing to work off-hours and weekends when required for projects or emergency support.

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
   Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.
2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
   Ensure the highest level of system availability and performance while minimizing downtime and disruptions.
3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
   Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.
4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
   Implement efficient troubleshooting and escalation procedures.
5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.
6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
   Regularly test and update these plans to accommodate changes in the IT environment.
8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.
9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
   Analyze performance metrics and recommend improvements to enhance system and network performance.
10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.
4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.
5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.
6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.
7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance

General Description

Shine Technology is a regional system integrator and smart solution provider based in Singapore dedicated to providing our customers with high performance, one stop smart security solutions.

The position of Field Technician is to be responsible for troubleshooting and repair of existing security system within the customer premises.

Main Responsibilities

Troubleshooting and repair of security issue.

Responding to scheduled, unscheduled or urgent calls for repairs.

Coordinate with subcontractors on maintenance works.

Hands-on troubleshooting and security system programming, integration and implementation.

Requirements

Min Nitec / Higher Nitec in Electronics / Electrical

At least 1 year relevant working experience in related security industry

Familiar with security access control system, CCTV, alarm systems, carpark barrier, under-carriage surveillance system is an advantage

Past experience with Lenel, S2, Milestone, Genetec, Tyco Software House, CEM systems and Cisco systems will be considered first

Able to commit to stand-by duties on evening and weekends

Newly set-up Technology and Telco Service Provider seek dynamic and driven individual to join the team as Head of Procurement, Nepal!!

Key Responsibilities

• As the Head of Procurement in the telecommunications and Information Technology industry, you will be responsible for developing and implementing procurement strategies to ensure the cost-effective acquisition of goods and services. This pivotal role involves strategic sourcing, cost management, risk mitigation, supplier relationship management, compliance, team leadership, market analysis, contract management, continuous improvement, and collaboration with various departments.

Requirements

• Proven experience in procurement, specifically within the telecommunications and/or Information Technology industry.
• Strong strategic thinking and negotiation skills.
• Deep understanding of the telecommunications industry and its supply chain dynamics.
• Leadership experience with the ability to guide, train, and support a procurement team.
• Familiarity with relevant regulations, policies, and ethical standards in procurement.
• Analytical skills to assess market trends, pricing, and technological advancements.
• Contract management expertise, including negotiation, review, and renewal.
• Continuous improvement mindset with a focus on enhancing procurement processes.
• Excellent collaboration and communication skills for effective integration with other business departments.
• Able to relocate is a MUST.

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Perform battery replacement for IoT devices;
• Perform mounting of IoT devices onto equipment;
• Perform preventive maintenance of IoT devices;
• On-the-job training will be provided;
• To assist in any other work as required by the company.

Job Requirement

• Nitec in Electronics / Electrical / Mechanical Engineering or equivalent
• Experience with software such as Microsft Excel or Google Sheets will be advantages;
• Interest in IoT and customer service;
• Keen to learn, hardworking, disciplined, and responsible.

Our client is from Medical Manufacturing industry. They are looking for a Senior Maintenance Technician to assist their team for the next phase of their business. They are located in West.

Duties:

• Provide technical support and solutions for equipment-related issues.
• Conduct performance assurance inspections, scheduled maintenance, and safety checks on equipment.
• Install, set up, maintain, repair, and calibrate equipment.
• Ensure compliance with cGMP, environmental health, safety guidelines, and relevant regulations.
• Communicate equipment status and concerns to the team leader.
• Coordinate activities with subcontractors, vendors, and service technicians.
• Maintain accurate equipment databases, including inventory and service history.
• Verify technical and security analysis for new equipment.
• Monitor inventory status, purchase maintenance parts as needed, and recommend spare critical equipment.

Requirements:

• Min ITE/ Diploma in relevant field.
• Min 2 years of working experience in Manufacturing industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

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EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

Job Description

· Build data pipelines (ETL) to enable scalable processing of large volumes of data in AWS environment (Informatica, Pentaho)

· Organise, build and maintain data stores (e.g., RedShift, RDS) of structured and unstructured data (e.g., text, customer transactional data, work-flow/ticket/log data)

· Co-evaluate business needs and objectives

· Identify opportunities for data acquisition

· Conduct data analysis, working independently or with data analysts, and report on results

· Analyze and organize raw data

· Interpret trends and patterns

· Prepare data for prescriptive and predictive modeling

· Combine raw information from different sources

· Explore ways to enhance data quality and reliability

· Work with stakeholders to identify and solve business needs related to advanced data processing

Job Requirements

· Minimally a Degree in Computer Science, IT, or similar field

· At least 1 year experience working with SQL or as a data engineer or in a similar role.

· Proven work experience with ETL tool such as Pentaho Data Integration (KETTLE), Informatica.

· Excellent SQL knowledge and with proven experience with Data Analysis, Data Profiling and Data Processing.

· Good knowledge of working with databases such as Oracle, PostgreSQL, RedShift.

· Experience working with Tableau or similar BI tools.

· Technical expertise with data models, data mining, and segmentation techniques

· Ability to integrate data /data streams from different sources

· Great numerical and analytical skills

· Detail-oriented, with excellent organizational skills and experience

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. <R21100074 > <Cheryl Thng Wei Lin>

Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
   Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.
2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
   Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.
3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
   Implement effective incident management and problem-solving processes.
4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Ensure accurate inventory and licensing compliance while optimizing asset utilization.
5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
   Conduct regular testing and updates of these plans.
7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts, service-level agreements (SLAs), and ensure service quality.
8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
   Analyze performance metrics and recommend improvements.
9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
   Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.
4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.