• Collaborate closely with the Planning and Project Controls Manager to perform planning and scheduling, risk management, cost control, and reporting activities throughout the detailed design and construction phases of the project.
• Act as the main contact for planning, scheduling, and cost analysis, developing accurate cost forecasts and actionable reports to support effective project management.
• Prepare and deliver clear status reports, issue network-based schedules, update Primavera P6 with project progress, and monitor earned value systems to guide team performance and understanding.
• Strong knowledge of planning and scheduling to identify scheduling issues and recommend corrective actions and implement relevant control services.

Requirements:

• Degree in Project Management or equivalent
• At least 5 years EPC/full-service project delivery processes and apply project controls methodologies and practices specifically related to cost control development.
• Strong verbal and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

• Responsible for developing and managing the Project Work Schedule, encompassing building works, M&E, and Process Systems from design through construction and installation to testing and commissioning
• Estimate the duration and resource needs for each major construction activity
• Prepare technical submissions for all tender proposals and assist in site planning, work scheduling, and monitoring site implementation progress

Requirements:

• Registered WSH Officer/Safety Officer
• Diploma in Construction Management/Civil Engineering or equivalent
• At least 1 year of WSHO experience in construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

Our client is a distributor of automotive and industrial solutions.

• Manage and configure network devices such as firewalls, routers, VPNs, internet proxies, and wireless networks.
• Optimize enterprise networking, including WAN, LAN, and VPN implementations and support.
• Monitor system performance and troubleshoot issues to ensure optimal performance and reliability.

Requirements:

• CCNA certified
• Diploma in Computer Science/Information Technology or equivalent.
• At least 2 years of experience in Infrastructure Engineering.
• Good knowledge with internet architecture designs (TCP/IP, DNS, DHCP, Proxy and Firewall).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Overall IT experience 5-7 years with Tagetik application experience of minimum 3 years.
• Hands on experience in Analytical Information Hub (AIH).
• Expertise in ETL and DTP's.
• Must have experience in the development of Forms and Reports
• Must have hands on in the Tagetik Workflow, Data Processing and Process cockpit.
• Hand on experience on JBOSS, Control-M is an added advantage.
• Root cause investigation and resolution for complex problems.
• Documentation experience - Technical design, Unit test scripts, Code migration document.
• Work closely with functional heads, stakeholders to understand the requirements and deliver solutions.
• Minimum 2 implementation experience.
• Support client needs by delivering Functional and Technical Tagetik Consolidation.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Social Media & Content Specialist

As the Social Media & Content Specialist, you'll be working with one of our clients - one of the largest technology companies in the world and helping them with growing their social media credentials across different platforms and target audiences.

You will help build and manage the social media strategies, campaigns and content marketing on an ongoing basis. You will work closely with the APAC Marketing teams when designing and delivering effective  social media marketing campaigns and evergreen rollouts - from strategy, ideation, assets creation and development, execution, day-to-day operations, community management to overall project management. You will work closely with cross functional teams and manage relationships with internal and external partners to move projects towards a common business and marketing goal. You will also ensure relevant content analysis is done to reach goals effectively, helping to influence future decisions. 

As a social media and content specialist, you will wear many hats - a marketer, a project manager and a community manager - thus, the ability to pivot quickly and effectively is critical to this role. We’re looking for someone who is passionate about technology, understands what is trending currently, well-versed in social media management and has strong content and copywriting skills. 

Role:

• Build and manage the content strategy roadmap, operations, optimisation and growth of the brand’s social campaigns and evergreen content across APAC 
• Track and analyse performance to craft actionable insights and provide strategic business recommendations 
• Keep up to date with content-related digital and social best practices, and industry trends to identify opportunities for engagement 
• Build and drive new content ideas to meet social media targets and objectives, with effective presentation of ideas to internal stakeholders across countries and levels 
• Manage agency partners to develop content assets, communicate strategic priorities, and oversee community management

You:

• Degree in Business, Communications, Marketing preferred, or equivalent industry experience, ideally in the technology, creative marketing or social media agencies
• 5+ years of experience in Social Media Strategy and Marketing.
• A passion for the technology, video sharing ecosystem, digital culture and current online social trends
• A strategic and creative thinker who is able to navigate around an always-on social landscape and roll with the changes in a dynamic environment
• Experience in effectively communicating and influencing business stakeholders across countries in APAC 
• Proven track record of developing sound digital strategies and running innovative campaigns that meet target goals
• Excellent analytical skills to measure success and inform future content and digital initiatives, experience with social media analytics platforms (eg. Sprinklr) preferred 
• Ability to prioritise between short-term demands and long-term needs
• Solid project management experience and commitment to quality and attention to detail 
• Experience working with creative agencies and internal teams to drive media execution
• Passionate about working as part of a larger team to deliver on a common goal
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

Founded in 2006, Sun Venture is a long-term investor with a methodical and disciplined investment approach. At Sun Venture, we invest globally and across different asset classes such as public equities, fixed income, private markets funds, real estate, private equity and alternatives.

www.sunventure.com

As an integral member of the Real Estate department, the Senior/Associate will play a critical role in supporting both the investment and asset management teams.

Investment:

• Sourcing and underwriting of real estate opportunities
• Execution of real estate investment transactions, including acquisitions, divestments, and post-transaction management work
• Strategic planning processes, including research into new asset classes or geographies
• Portfolio management and reporting

Asset Management:

• Active management of portfolio assets including strategy implementation and ensuring that operational needs are met
• Monitoring and analysis of asset trading performance and financials to support strategy and decision-making
• Market research, performance benchmarking and management reporting

• Degree in Real Estate, Business, Finance or equivalent. Master's degree in these fields and/or CFA will be an added advantage.
• Minimum 4-5 years of experience underwriting and executing commercial real estate investment deals.
• Experience in hotel investment and/or commercial asset management will be an added advantage.
• Experience in the UK and/or Singapore markets and value-add deals will be an added advantage.
• Strong financial modelling, research and analytical skills.
• Good presentation skills and ability to communicate complex issues in clear and succinct way.
• Strong project management skills with ability to manage tight timelines.

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance. We are innovative, focused and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state of the art solutions as part of Team Rapsodo.

Employment Type

This is a 1-year fixed-term contract with the possibility of transitioning to a permanent position, contingent on business needs and individual performance.

Responsibilities

·       Responsible for Accounts Payable activities in Singapore and Japan.

·       Processing of vendor invoices in high volume.

·       Processing of payment run for all modes of payments.

·       Performing bank clearing, vendor reconciliations, etc

·       Preparation of year-end audit schedules & timely submission of all statutory obligations such as audited accounts & filing of various returns.

·       Liaising with auditors and responding to any queries.

·       Review, validate & process refunds/reimbursements.

·      Fresh graduates are welcome to apply

·       Diploma in accounting and any professional finance/accounting qualification

·       Handles tasks independently and within a tight deadline.

·       Can-do attitude, driven and passionate about work

·       Strong verbal and written communication skills

·       A keen eye for detail and desire to probe further into data

Duration: 6 months contract

Location: Tanjong Pagar

Responsibilities

• Source candidates using a variety of creative, cost-effective, and diverse methods including direct sourcing, networking, and internet research
• Create and implement outbound recruiting plans to proactively approach prospective candidates and talent pools
• Use analytical, data-driven sourcing strategies to produce effective and efficient search results
• Market and sell the company’s message in a compelling way to top talent
• Develop the company’s employment brand in the external marketplace
• Understand and monitor our competition and be able to report market recruitment trends

Requirements

• Minimum 3 years’ experience engaging and recruiting technical talent in ASEAN
• Experience with a variety of sourcing techniques
• Solid experience with professional social media tools like LinkedIn
• Ability to think like a marketer and create unique and effective marketing campaigns to select talent communities
• Ability to thrive in a team-based, dynamic, collaborative, and fast-paced environment
• Proactive attitude with a demonstrated ability to inspire and persuade people with a consultative approach

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Atasbid a local E auction company located in

247A SOUTH BRIDGE ROAD SINGAPORE 058796

Specialise in assessing and trading of antiques, art and collectibles through sale or auction on digital and live platform. A Singapore E- commerce and online auction platform for serious collectors.

3 Day week. Saturday, Sunday and one weekday, 12pm till 7pm

Pay

S$ 1,000 – 1,200/mth

What we are looking for

* Commited, reliable and positive mindset.

* Team Player at the same time independent worker

* Managing account on digital platform

Skills require

* Efficent with MS office and IT

* Manage Digital Photography

* Basic Accounting background

Please note that only short-listed candidates will be contacted.

Thank you

2 x Locum physios required

• AHPC certified
• Able to converse well with patients
• Proficient in using modalities like ultrsound/shockwave etc
• Knowledge in using Pilates reformer for treatment
• Our weekday day appointments are usually between 12 to 5pm hence preferably someone who is usually available within these timing or;
• Our weekend appointments are usually between 12 to 6pm hence preferably someone who is usually available within these timing

Remuneration

• $90 for a 45mins treatment

Our client, a well-known company is looking for candidates for the position of HR Specialist (TA).

Job Scope:

• Responsible for full spectrum in relation to Recruitment and Selection, Career Fairs, Employee Relations and Projects
• Partner with hiring managers to understand and fulfill hiring requirements
• Ensure Recruitment activities are in accordance with TAFEP guidelines and equal employment opportunities
• Facilitate and manage onboarding and offboarding
• Partner with Institutions of Higher Learning
• Prepare and maintain HR reports
• Support HR operation
• Other duties as assigned

Requirement:

• Degree in Human Resource Management/Business Studies or equivalent
• At least 5 to 8 years of recruiting and sourcing experience working in a similar capacity in an MNC with HR operation experience
• Ability to handle high volume hiring
• Strong knowledge of HR laws and regulations
• Proficient in Microsoft Office Applications (excellent in Microsoft Excel)

Interested candidates who wish to apply for the advertised position, please clock on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Benefits Summary:

• Up to $3600 + Bonus
• 5 days work week
• Working Location: Tuas

Responsibilities:

• Processing of AP invoices, including verification, coding, data entry, and approval.
• Match purchase orders to invoices and perform invoice entry into ERP.
• Ensure all financial closing timelines are met
• Perform bank reconciliation for payment
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Benefits Summary:

• Up $3000 + Bonus + Benefits
• 5 Days work week
• Working Location: Transport Provided at Tuas MRT Station

Responsibilities:

• Processing and preparing financial statements
• Handle on audit schedule and bank reconciliation
• Creating invoices to send out, as well as following up with clients on any necessary paperwork
• Prepare quarterly GST reporting
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements. The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

Act as a focal point for all support related queries and issues

• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided ( Service Level Agreements (SLAs) and Key Performance Indicators(KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director ( SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals
• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Responsibilities

• Partnership Strategy: Develop and implement growth strategies for co-brand cards, points transfer, and enterprise partnerships based on competition analysis and customer behavior.
• New Product Development: Lead research, prospecting, and cross-functional collaboration for launching new products and partnerships.
• Partnership Management: Manage existing partnerships, including marketing, branding, compliance, budgeting, and reporting to ensure growth and profitability.
• Financial Oversight: Take ownership of financial tracking, partner agreements, and regulatory compliance for strategic partnership activities.
• Loyalty Program Growth: Expand company’s footprint, enhance member experience, and drive retention through innovative partnerships.
• Market Localization & Differentiation: Strengthen company's market presence and brand awareness by localizing loyalty programs and creating unique partnership offerings.

Requirements

• Business Degree or relevant qualifications
• 3+ years experience in partnership, P&L and senior stakeholder management
• Background in card industry required - ability to demonstrate understanding of how credit card program works
• Proven experience in product development, portfolio marketing
• Possess management competencies and communication skills
• A demonstrated ability to conduct analytics and produce advanced reporting is a must
• Candidates with international exposure and existing partnerships network preferred

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us @ + 6645 4544 / [email protected] for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R2198337

Oversee the efficient and effective operations of the fitness studio. Excel in delivering Legendary Quality Experience to all guests.

Job Responsibilities:

• Provide professional advisory and support in the aspect of fitness & wellness
• Provide safe and effective instruction of all cardiovascular and weight training equipment.
• Knowledge of fitness equipment and exercises.
• Develop safe and effective exercises for individuals of various fitness equipments
• Instructors are to be present in the gym at all times during their shifts, and are only to leave the gym during their specified break times.
• Opening and/or closing of the gym and completion of checklists
• Maintain cleanliness of gym equipment and the facilities.
• Responsible for the maintenance and cleanliness of the equipment and the facilities

Job Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC relating to fitness/sports.
• Preferably with experience working in similar capacity and in luxury hotel company.
• Good communication skills and enjoys interaction with guests.
• Knowledge of fitness equipments and exercises.
• Candidate must be able to work on rotational shift including weekends and public holidays

We are hiring for the Head, MD Office position based in Singapore. This role will be reporting directly to the Managing Director. You will also work closely with the MD and other senior leaders to identify and execute high-priority initiatives that support the company's strategic goals.

Responsibilities:

• Performance management
  • Drive business performance management of the MD Office scope, including goal alignment process, evaluating performance, and driving interventions
  • Act as a "bridge" between local leadership and regional stakeholders to: 
    • Discuss country performance
    • Align support from functions, and 
    • Align and drive strategic priorities
  • Work with cross-functional teams (Commercial, Sales, Operations, Marketing, etc.) in Singapore on high-impact projects
  • Prepare reports, presentations, and other materials to support the MD in decision-making and communication with internal and external stakeholders
  • Collaborate with the MD on various cross-functional initiatives, encompassing OKR evaluations, preparation and review of Investment Proposals, active engagement in WBRs, analysis of insights derived from discussions, and involvement in other associated projects
• Thought-Partnering
  • Support Country Directors in designing solutions to complex business problems
  • Conduct research and analysis on key issues and provide recommendations to the MD and relevant local directors
  • Collaborate with the MD to identify key priorities, align them with department heads/directors, and offer support through analysis and project management as required
  • Take ownership of competitor-related information gathered from customers, riders, and vendors. Work closely with other department heads/directors, including but not limited to those in pricing, deals/discounts, and overall experience, to stay informed about any relevant movements in the market
• Special Projects
  • Drive special initiatives that have top-line / bottom-line impact across Singapore
  • Manage and oversee strategic C-level projects from ideation to execution
  • Build project plans with end-to-end ownership, from planning through delivery, as required

This is a 1 year direct contract role which require the shortlisted candidate to be based onsite on client office.

• Ensure timely, accurate client management accounts reporting and analysis.
• Audit liaison with auditors on client related audit queries
• Preparation, review and submission of GST & GST Remission claims,
• Prepare and review unaudited financial statements.
• Prepare cashflow forecast, liquidity report and payments for clients bank accounts.
• Coordinate with banks, auditors and clients.
• Prepare and review accounting related entries, bank reconciliations, and month-end schedules.
• Improve internal controls, processes and procedures.
• Experience with the use of Business Central is a plus
• Handle additional ad-hoc operational duties as needed.

• Ensure timely, accurate client management accounts reporting and analysis.
• Audit liaison with auditors on client related audit queries
• Preparation, review and submission of GST & GST Remission claims,
• Prepare and review unaudited financial statements.
• Prepare cashflow forecast, liquidity report and payments for clients bank accounts.
• Coordinate with banks, auditors and clients.
• Prepare and review accounting related entries, bank reconciliations, and month-end schedules.
• Improve internal controls, processes and procedures.
• Experience with the use of Business Central is a plus
• Handle additional ad-hoc operational duties as needed.

About the job

Reporting to the Replenishment team Goods Flow Team Manager, the Process Leader will coordinate and optimise operations to ensure all products are replenished in the store. This will result in agreed product availability for IKEA customers and the correct quality of the goods flow process in the store at the lowest possible cost.

Your assignment

• Implement agreed logistics actions stated by the store business plan into the goods flow process, track and monitor the assigned KPIs.
• Lead the team in replenishment operations through planning and directing.
• Influence positively the quality of products, merchandising and customer shopping experience in the floor.
• Create optimal product availability by coordinating with Sales department and taking care of the sales space management process
• Ensure efficient daily replenishment operations accordingly to the Global Service Protocol and secure that the work of good flow team complies with the IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and environment.
• Coordinates daily stock counting to ensure optimal inventory accuracy
• Support replenishment team co-workers’ competence development by sharing own knowledge of effective and efficient goods flow processes.

Job Description:

• To assist the Housekeeping Manager in maintaining the highest standard of room and public area cleanliness and appearance, guest service as well as engendering team spirit and motivation in all staff
• To work closely with other departments of the hotel, and attend regular meetings on a periodical basis in the absence of the Housekeeping Manager and Assistant Housekeeper
• Assist in evaluating and motivating Housekeeping staff.
• To perform other secondary appropriate duties as assigned by the Housekeeping Manager or Assistant Housekeeper.
• To organize new staff with uniform fitting and replacements as required.
• Assist in control of guestrooms & public areas supplies. Respecting PAR levels and order on time. 
• To familiarize with all security & emergency procedures.
• To be committed to working with staff, clients, suppliers, and the community in conserving natural resources and preserving the quality of the environment in which we operate
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values

Summary of Responsibilities:

ACCOUNT PAYABLE DUTIES

• Ensure all invoices are checked for accuracy and properly approved by various personnel. When making payment, ensure that all documents are properly perforated.
• Accurately coding of the GL accounts.
• File statements and invoices alphabetically and reconcile accounts as soon as statements arrive.

REVENUE AUDIT - ROOMS, FOOD AND BEVERAGE DUTIES

• Balancing Rooms, Spa, Banquet, Food & Beverage daily sales summary submitted by the Operation team.
• Ensure all the credit cards, cash, direct billing, city ledger, gift card, room charges are balanced according to the Cashier Summary for all revenue centers.
• Auditing of Banquet Event Order for completeness and accuracy of Banquet revenue posting.
• Prepare daily Staff & Promotions summary.

Main Complexity / Critical Issues in the Job

• Assisting colleagues in area which require assistance whenever help is needed
• Covering duties when colleagues are on leave 
• Performing duties of other colleagues whenever assistance is needed
• Handling quries from other departments or other general quries

Requirements:

• At least GCE “O” Level 
• Clerical experience/Accounting Knowlegdge
• Proficient in English
• Any relevant certificates 
• Microsoft Office Knowledge
• Good attitude, alert and able to make good and quick decisions
• Good communication skills
• Able to pay attention to details and perform assignments accurately 

Summary of Responsibilities:

• Ensure all calls & emails are answered in a courteous, friendly and prompt manner, following LQA standards and VOG initiatives
• Record accurate guest details in ResDiary
• Offer alternatives or Standby List to guests should the restaurant be fully booked
• Keep online portals open during slow periods
• Close online portals when restaurant is near fully booked
• Check that canceled or no show online reservations are removed from online portals backend
• Use ResDiary Promotion section & Promotions folder to advise guests of accurate and correct information
• Be up to date with Gift Central system
• Be up to date with Fairmont at Home
• Maintain collaborative working relationship with Restaurant Hostess and Restaurant Managers
• Follow SOP & email templates created by Dining Reservation Manager
• Ensure PCI Compliance for all credit card transactions
• Ensure smooth running of operations in the absence of Dining Reservations Manager & Assistant Manager
• Assist Senior Leaders as required
• Assist outlets when they are shorthanded (hostess/service)
• Generate IKE Reports (I Know Everything)
• Set up of Messages in ResDiary
• Set up of Promotions (discounts)
• Set up of Promotions (Events)
• Upkeep Online Health of each restaurant & bar (Accurate menus, time, info, pictures)
• Upload new menus on on all online portals

Qualifications:

• Minimum GCE ‘O’ Level or equivalent
• Basic call centre or F&B operation experience
• Fluent in verbal and written English.
• Good interpersonal, telephone etiquette and communication skills
• Computer Knowledge, i.e. well versed with emails, Microsoft word & excel, online information
• Seat and handle continuous calls for a prolonged time
• Prolonged glare from work station monitor
• Energetic and cheerful attitude in handling repetitive calls
• Ability to handle guest negative feedback
• Show empathy should a request not be met

Key Responsibilities:

• Lead backend development using .NET MVC, Web API, and Entity Framework, ensuring adherence to best practices.
• Collaborate with clients and internal teams for requirement analysis, solution design, and technical architecture.
• Manage cloud solutions and deployments using AWS and Microsoft Azure platforms.
• Develop, optimize, and deploy Power BI reports and dashboards for data analytics.
• Mentor team members, conduct code reviews, and ensure high-quality deliverables.
• Drive digital transformation projects by modernizing tech stacks and implementing microservices architecture.
• Monitor cloud applications using Cloud Watch and implement robust cloud app metrics.
• Manage DevOps pipelines and agile workflows for seamless development and deployment processes.

Qualifications:

• Experience:
  • 10+ years of professional experience in backend development, cloud solutions, and IT project management.
  • Proven track record of delivering large-scale digital transformation and modernization projects.
• Skills:
  • Proficiency in .NET (ASP.NET Core, MVC, Web API), Power BI, Angular, and cloud platforms (AWS, Azure).
  • Strong understanding of microservices architecture, DevOps pipelines, and Agile methodologies.
  • Strong knowledge in Entity Framework and MVC3.0/4.0.
  • Experience in SSRS, RDLC, and other reporting tools.
• Certifications:
  • Cloud Computing or equivalent certification in AWS or Azure preferred.
• Education:
  • Bachelor's degree in Computer Science or a related field.

EA Number: 11C4879

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction