Details of the Division and Team:

Deutsche Bank's Corporate Bank Payment Initiation Product team drives the strategy around how the bank receives payment instructions from clients and provides transparency around the payment status till receipt by beneficiaries. The team partners with designers and technology to develop innovative solutions to enhance the client's experience with our digital payment platforms.

As a VP of Product Management for Payment Initiation, you will work with the Product team to define our online and bulk payment solutions; and identify solutions to influence our customers to adopt the latest payment formats as per industry standard.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Collaborate with cross-functional teams, including engineering, design, and compliance, to define, design and prioritize payment initiation features and requirements.
• Operate as a global key contact point for various country payment formats. Support client requests for format acceptance and work with the end to end payments team to ensure we are operational ready.
• Work with control functions to ensure that the product is compliant.
• Using a data driven approach, understand client behaviours and identify a solution to influence clients to adopt our latest digital payment solutions.
• Orchestrate the agile ceremonies together with Scrum Master to build an agile development and delivery environment.
• Act as a point of contact for stakeholders to provide updates on product roadmap and collect client flagged product gaps.
• Understand market trends and customer needs and use this knowledge to inform product decisions.

Your skills and experience:

• 10 years of experience in payments, of which, at least 5 years in product management
• Experience required in analysis of multi-country payment requirements and regulatory frameworks
• Deep understanding of Agile methodologies and ceremonies with proven experience as Product Owner in managing complex product backlogs in global squads.
• Ability to articulate business value and trade offs of activities undertaken
• Ability to independently prioritize and manage multiple tasks and projects concurrently
• Excellent communication and collaboration skills
• Strong problem-solving and decision-making abilities. Ability to operate in a non-process driven environment.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

JOB DESCRIPTION

Duties:

• The project will be using AI Technology.
• Project Engineer cum Inspector need to drive Van when carry out inspections of all roads and road-related facilities.
• Must have driving license.
• Report defects picked up during inspections.
• Report immediately to the Supervisor and the Project Manager any incidents or defects posing immediate concern, safety, or inconvenience to the public.
• Submit daily reports on the condition of the roads, footpaths & walkways, service roads & footways, and road-related facilities to the Authority.
• Project duration about 3 years

Qualifications:

• Minimum 1-2 years’ experience in civil/ structural engineering works or other engineering equivalent.
• Able to recognize and identify defects on the roads, footpaths & walkways, service roads & footways, and road-related facilities.
• Good knowledge of repair methods for defects identified on roads and road related facilities.
• Minimum qualification --- Degree in Civil

Interested candidates, please forward directly the detailed resume in to [email protected]

Please include following information in the resume

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary in Singapore Dollar

3) Expected salary in Singapore Dollar

4) Personal References

The Opportunity:

As a 'Senior Manager, Regional Management Office', you will be instrumental in helping the Regional VP, Country Directors and Strategy Principal to define and implement country strategies as well as in driving the local implementation of global initiatives and innovations. You will also provide analytical support and strategic advice to Director level to solve complex problems and identify new opportunities.

You are an expert at interpreting and actioning strategic business goals. This includes project prioritization and planning as well as setting the relevant KPIs and motivating the team to follow through. You bring analytical acumen coupled with marketplace knowledge and a high level of operational savvy. You have a history of owning projects and are relentless in driving these through to completion.

The role is based in Singapore and reports to the Regional Strategy Principal.

In this Role, you’ll get to:

• Support Regional VP in regional and global initiatives
• Support Country Director in developing and executing country plans
• KPI planning, implementation and achievement
• Project prioritization and planning
• Develop new tools that contribute to greater productivity and efficiency of your team
• Support local teams on tools and operations improvement
• Be an ambassador for your countries to other internal teams
• Interpret and action strategic business goals
• Report and present to senior management

What you’ll Need to Succeed:

• 5 years operations, strategy or project management experience required
• Very strong analytical and problem-solving skills
• Strong communication skills with fluency in English
• Proven track record in project delivery and management
• Experience in Internet, E-commerce, technology or travel industry experience is a plus
• Experience in Management Consulting is a plus
• Bachelor or equivalent degree required, MBA is a plus
• Team player with great collaboration skills
• Energetic and driven with Professional “get it done” attitude
• Creative and Innovative, adapts well to and is energized by change
• Working knowledge and fluency with SQL is a plus

• Location: Henderson Road
• Working Hour: 5 Days work Week 9AM – 6PM
• Salary: $4,500 - $5,000

Responsibilities:

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements:

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Summary:

As a Digital Marketing Executive at Titan Tech Academy, you will play a pivotal role in crafting and executing our digital marketing strategies. You will be responsible for driving online presence, increasing brand awareness, and enhancing lead generation through various digital channels. The ideal candidate will possess a deep understanding of digital marketing trends, be adept at utilizing various platforms, and have a passion for promoting educational initiatives.

Responsibilities:

Social Media Management:

• Develop and implement social media strategies to enhance brand visibility.
• Create engaging content, manage posts, and interact with the audience across social platforms.

Content Creation:

• Generate compelling and relevant content for various digital channels, including the website, blog, and social media.
• Collaborate with internal teams to showcase Titan Tech Academy's achievements, programs, and events.

SEO and SEM:

• Optimize website content for search engines and manage Google Ad campaigns for effective online visibility.
• Conduct keyword research and analyze data to refine SEO and SEM strategies.

Email Marketing:

• Design and execute email marketing campaigns to nurture leads and engage with the audience.
• Monitor campaign performance, analyze results, and implement improvements.
• Analytics and Reporting:
• Utilize analytics tools to track, measure, and report on the performance of digital marketing campaigns.
• Provide insights and recommendations for continuous improvement.
• Partnerships and Collaborations:
• Explore and establish partnerships with relevant influencers, organizations, and platforms to broaden the academy's reach.

Qualifications:

• Bachelor’s degree in Marketing, Digital Media, or a related field.
• Proven experience as a Digital Marketing Executive or similar role.
• In-depth knowledge of digital marketing channels, tools, and best practices.
• Proficiency in SEO, SEM, Google Analytics, and social media platforms.
• Strong content creation and copywriting skills.
• Familiarity with the education sector is a plus.
• Creative mindset with the ability to think outside the box.
• Excellent analytical and communication skills.
• We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking management and clients
• 5 days work per week. Need to work on at least one weekend day.

Position: Chef de Partie

• Working days: 5 days’ work week
• Location: Gucco Tower, Tanjong Pagar
• Salary: $2800 - $3300 + OT + AWS + Incentives + Bonus

Job Description:

• Food Preparation: Prepare and cook dishes according to the restaurant's recipes and standards, ensuring consistency and quality.
• Kitchen Supervision: Oversee and coordinate junior kitchen staff, ensuring they follow procedures and maintain cleanliness.
• Inventory Management: Monitor stock levels, order supplies, and manage inventory to ensure ingredients are fresh and available.
• Menu Development: Assist in creating new dishes and updating the menu to keep it current and appealing.
• Quality Control: Ensure all dishes meet the restaurant's standards for taste, presentation, and hygiene.
• Health and Safety Compliance: Adhere to and enforce food safety and sanitation regulations within the kitchen.
• Collaboration: Work closely with other chefs and kitchen staff to ensure smooth kitchen operations and efficient service.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Your new company
A prominent heavy industry company is looking for an Assistant HR & Admin Manager to join its dynamic team. The role offers a collaborative work environment, competitive pay, and excellent opportunities for professional growth and development.

Your new role

• Responsible and support F&A Manager to ensure smooth operation of all HR, Admin, and facility matters and ensure compliance to statutory regulations including coordinating company events.

• Responsible to prepare internal and external reports timely and accurately to Management, Head Office and statutory authorities.

• To maintain the office environment, office security and equipment, and ensure smooth operations of general administration to meet company needs

• To continuously enhance the administrative support in the company

• To work within allocated budget set for the department and to maintain cost-consciousness in bringing about organizational efficiency.

• Assist to guide, coach and lead team and improve processes/procedures

• Administrative support to HOD

What you'll need to succeed

• Minimum 5 years’ relevant work experience or combined experience in HR/similar capacity.

• Diploma/Degree Education Level in HR

• Experience of leading a team preferred

Work Location: Tuas

Your new company
Our client is a global leader in the design, engineering, and construction of high-tech facilities, including life sciences and data centre projects. They always strive to deliver innovative solutions, ensuring safe, sustainable, and functional environments. They are going through growth mode in recent years and are now looking to expand their headcount with a principal architect.

Your new role
A few of your responsibilities would be ;

· Collaborate with multidisciplinary teams to develop mechanical systems designs meeting project objectives.

· Lead design development, implementation, and handover.

· Review and ensure technical compliance with client requirements.

· Coordinate with internal teams like Civil, Archi, Electrical, Process, and Piping.

· Manage project costs, budgeting, and tender documentation.

· Chair sub-contractor progress meetings and client weekly meetings.

· Mentor and train junior engineers.

· Ensure compliance with quality assurance and safety standards.

What you'll need to succeed

· Bachelor's/Master's Degree in Mechanical Engineering or related field.

· 6-8 years of relevant experience in design and construction, preferably in industrial buildings, life sciences, and pharmaceutical sectors.

· Strong technical expertise and leadership skills.

· Excellent communication, coordination, and problem-solving abilities.

· Ability to work independently and as part of a team.

· Familiarity with industry standards, regulations, and best practices.

What you'll get in return
You'll be offered career development opportunities, succession planning and on the job training will definitely be given to you. You’d also have an amazing team supporting you throughout your career.

What you need to do now
If you feel like you meet the above requirements or know someone who does, then click on the link to apply, or you may send your application/referral directly to me at [email protected].

If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

EA Reg Number: R24121320 | EA License Number: 07C3924 |Company Registration No: 200609504D

• Position: Auxiliary Police Officers
• Able to work 12 hours shift
• Location: islandwide
• Salary Package
  i. $3,700 to $4,400 (armed)
  ii. $2,700 to $3,300 (unarmed)
  iii. Bonus of $35,000 paid in tranche

Job Description

• Provide Protection/Escorting VIP or Business partners
• Security Enforcement & Screening Duties
• Traffic, Crowd & Access Control

Requirements:

• 3 N Levels / 1 O Level / WPLN 5 x Level 5

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

PURPOSE

At FWD, we’re a different kind of insurance company. Led by our customers. Empowered by technology. We focus on today’s customer needs and tomorrow’s customer trends. Because the things that matter to them, matter to us.

Fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, we’re aiming to become a leading pan-Asian insurer by changing the way people feel about insurance.

Reporting directly to the Head of Digital Synergies, you’ll be collaborating closely with cross-functional teams within the organisation to deliver best-in-class customer-centric products and experiences. This role will be responsible for management of the digital product, overseeing ongoing enhancements and optimizations, as well as driving its commercial success through digital marketing capabilities.

KEY ACCOUNTAIBILITIES

DIGITAL PRODUCTS AND PLATFORMS END-TO-END DELIVERY

• Responsible for everything App & Web; design, implement, and manage FWD's Mobile App, Website, Chatbot, Self-help Portal and Customer Portal
• Assist in developing strategies and a long-term vision to build best-in-class digital products
• Conduct market research, validation, and collaborate with designers, developers, and research teams
• Co-build product roadmaps that will be incorporated into the broader company product portfolio plan by working with sales, marketing, UX, IT, other internal and external clients etc.
• Manage requirements discovery, solution design, user story writing, feature development, and user acceptance testing
• Develop and maintain project plans for digital initiatives managing cross-functional resources, stakeholders, timelines, and dependencies to ensure successful delivery
• Define and track product success based on measurable metrics and communicate with prospective/early-stage product users to collect feedback. Adjust product strategy to iterate on the product to improve continually
• Lead user experience for selected digital projects focusing on new initiatives and partnerships

DIGITAL MARKETING SUPPORT

• Support the implementation of digital marketing initiatives for Email automation campaigns, Mobile App Push Notifications, A/B Testing, and Search Engine Optimization
• In view of the above, to support the execution of tactics to drive lead generation, cross-sell, and up-sell

COLLABORATE WITH MARKETING, OPS, UX/UI, IT AND DATA

• Partner with IT to manage the roadmap and backlog to ensure all capabilities are delivered on time and as expected
• Develop customer journeys with the UIUX team and ensure designs are aligned with business and technology requirements
• Assist sales & marketing in developing positioning and messaging that distinguish the company from its competitors
• Promote active usage of digital products by collaborating with relevant marketing teams

STAKEHOLDER MANAGEMENT

• Engage with cross-functional teams regularly to understand the objectives, use cases, and prioritize initiatives
• Maintain strong working relationships with internal stakeholders, regional marketing and CX counterparts, and other teams to ensure alignment on priorities and effective execution of initiatives

QUALIFICATIONS / EXPERIENCE

• Minimum 6 to 8 years’ experience in building software products as a product manager or product owner
• Certified SCRUM Product Owner certified (CSPO) or experience in setting up or running an agile squad, either in-house or offshore is a plus
• Data driven, experience of using consumer data to drive decision-making and being willing to question your assumptions on a regular basis
• Experience in dealing with various levels of stakeholders to shape business initiatives from initial concept stage through to delivery and support
• Experience in managing product, business, and IT stakeholders
• UI/UX and Digital Marketing experience is a plus

KNOWLEDGE, SKILLS & ABILITY

• Strong project management skills
• Interest and passion for digital marketing, beyond product management
• Ability to work in an ambitious, fast-paced, results-oriented environment
• Passionate about building great products and solving customer and business problems
• A natural preference for working collaboratively and cross-functionally
• Proactive and creative thinker who can bring new ideas to the table
• Has the ability to communicate and present well to all stakeholders with strong communication, negotiation & reporting
• Strong digital know-how, commercial focus, results oriented with growth mindset
• Strong analytical, prioritization, and negotiating skills
• Effective team player with great communication skills and supervisory experience
• Ability to work simultaneously with multiple people
• Independent, strong hands-on approach and enthusiastic learner

West area (Chua Chu Kang)

Mon – Thu: 8.30am to 5.30pm

Fri : 8.30am to 5.00pm

Contract period: 2 Jan 2025 – 13 Jun 2025

Scope:

• Perform admin duties
• Attend to student walk-ins / requests
• Manage counter duties
• Support events/programmes
• Design simple EDM/poster
• Any ad-hoc duties assigned from time to time.

Requirements:

• Singaporean
• Diploma
• 6 months of relevant experience
• Able to design basic posters (eg. Canva)

**We regret that only shortlisted candidates will be notified**

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/10083

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA License No: 01C4394

EA Personnel ID: R1108331

EA Personnel Name: Janelle Katherine Hoeden

Position title : Sales Executive( Retail Sales)

Location: Serangoon

Working Days: 6 days a week (Must be able to work on weekends)

Working hours : 11am to 9pm

Salary : $3,100 basic+ Comm

Requirement

• Candidate with retail or jewellery experience is an added advantage
• Minimum GCE “N” level
• Candidate with retail or jewellery experience is an added advantage

Job Scope

• Understand and be able to explain to customers the range of Jewelley the company has to offer
• Promote the various products, services and schemes to customers
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
• Achieve monthly sales targets.
• Ensure merchandise and displays are consistently well presented and displayed
• Manage and maintain the overall positive image of the showroom

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

The D365 CE Developer has a deep understanding of technology and an ability to apply it to design solutions that meet the objectives of our clients. The role of the D365 CE Developer is to 1) help clients build on their current MS Dynamics 365 CE solutions by expanding its use across the business through the latest technologies, 2) execute designs under the guidance of a solution architect, 3) enable clients to migrate from on-premise environments to D365 Online, and 4) to configure and customize new solutions by leveraging the D365 CE and Power Platform technologies.

• Bachelor’sdegree in computer science, computer engineering, or a related field.
• Atleast 3 years of experience in Microsoft Dynamics 365 for Customer Engagement/ CRM

The key responsibilities of the D365 CE Developer include:

• Deep understanding and experience using the MS D365 CE platform;
• Practical experience in translating business requirements into well-architected solutions that best leverage the D365 CE platform capabilities;
• Ability to independently lead technical design sessions and develop detailed technical solution documentation that is aligned with current business objectives and the application landscape;
• Document, develop and test working solutions, integrations, and data migration elements of D365 CE applications
• Demonstrable ability to leverage standard D365 features and ability to identify conditions when D365 should be customized. Ability to successfully communicate this information to both the clients and technical stakeholders;
• Design and develop D365 components and third party integrations in accordance with EY and MS standards;
• Design forms, workflow processes, flows, web services, plugins, canvas apps, model driven apps and other components needed to meet the business requirements obtained from clients;
• Experience in building custom applications, modifications, integrations, data conversion routines, workflows, and custom reports for D365
• Executing ongoing maintenance of developed systems;
• Executing on the architectural vision, goals, standards, structure, behaviour patterns, models as defined by the solution architect;
• Experience working with data migration and data ingestion for D365;
• Excellent analytical, communication and technical skills combined with excellent planning and organizational skills;

The Assistant Outlet Manager will assist the Restaurant Manager in overseeing all facets of the outlet. He must maintain and control a high level of guest service. This is achieved by ensuring consistent and thoughtful service, demonstrated by the restaurant staff. The Assistant Outlet Manager is also responsible for the hiring, training, supervising, and disciplining of the staff.

• Promote restaurant business and continually increase database contacts
• Ensure the restaurant ethos is in line with Mondrian Singapore Duxton standards are consistently maintained
• Ensure and promote compliance with all local liquor, health and sanitation regulations
• Manage and provide direction to all bar employees on the floor during shifts and events
• Hold staff accountable to uphold uniform and grooming standards to the highest level
• Ensure that staff receives consistent and proper communication (verbal, email, memos etc)
• Monitor departments performance with respect to the restaurant budgets
• Monitor and maintain proper inventory to ensure it’s in line with budgeted cost of sales
• Seek out and produce events to generate revenues for the property
• Hold staff accountable for giving an Engaging Dynamic Guest Experience to all guests on property
• Consistently monitor quality of service and product delivered on property
• Collaborate on needs of departmental staff scheduling
• Instruct staff in on-going training to uphold service standards
• Coordinate menu sponsorship deals and menu product placement
• Interview employees and provide input on talent selection
• Assess employee performance and provide feedback annually and throughout the year

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

• Job Purpose

Biosearch Technologies™ provides products and services for genomic analysis that support mission critical applications for global customers in agrigenomics and human healthcare. The portfolio offers integrated tools and technologies to accelerate sample preparation, amplification, cloning and expression, next generation sequencing (NGS), custom oligonucleotide synthesis, nucleic acid chemistry reagents, and oligo therapeutics. Biosearch Technologies is currently recruiting for a field service engineer II to join us in providing front-line technical support to our repertoire of genomics platform and consumables as described above.

With a focus on always putting customers first, our Field Service Engineer is expected to work closely with our regional customer base to ensure maximum equipment uptime, software optimal utilization, training and troubleshooting functions. 

Field Service Engineer is expected to be a role model and poise to mentor and develop junior service engineers on the day-to-day activities, coaching sessions and able to report and assign task to juniors and self and provide reports back to global service leads.

Key Responsibilities

• Build strong service support rapport with regional key account customers in APAC.
• Site Preparation; instrument Installations; training; troubleshooting, preventative maintenance as core task
• Facilitating service contract proposals and tracking as and when required.
• Function as an integral part of a wider global support team to offer “In Time zone 24/7” emergency service support call and troubleshooting assistance as and when assigned with urgent breakdown call with overnight travel either regionally or globally.    
• Train and support customer in the application of “SFDC sales force” CRM platform as a service case tool to record and track service cases
• Support the generation of training aids and technical documentations as required
• Provide timely and concise Pre/Post trip reports and SFDC updates to maintain proper customer CRM records
• Work closely with the commercial and customer service team to ensure prompt and responsive customer support in building strong customer allegiance for the LGC, D&G branding.
• After normal office hours on-call support assignments (global support rotation) as part of a global technical support framework.
• Involving in engineering project, product management request for technical feedback/support
• The individual will be responsible for instrument commissioning, training, test and repair of equipment, and preventative maintenance.
• Expected to mentor junior field service engineers in problem resolution.
• Seeks continuous improvement processes to optimize technical support to our customers in the region.
• This position is responsible to effectively communicate instrument status, issues, and customer complaints and needs to appropriate managers and internal resources.  Will be responsible to proactively take ownership and follow-through with generated issues or complaints reported from themselves, as assigned, or from junior service engineers.
• Responds with flexibility and collaboration to the needs of the business – both internally and externally – by addressing important corporate initiatives when requested by management.
• Ability to handle clients, distributors professionally during all interface and maintain a positive company images
• The motivation to learn and constantly improve processes and tools
• Adhere to company safety standards and promote safety culture throughout the company
• Any other ad-hoc projects and duties as required by the management

Salary Range: SGD 126K - 151.5K + RSUs

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking, and they can spend every day using our Wise debit card. 

The Spend OPS team is part of Spend squad whose mission is: reliable, convenient & eventually free to spend anywhere in the world;  

By now, we have a well organised operational team, who work very closely with our dedicated engineering and product teams, across offices in three continents. We partner with the card schemes and other relevant product, engineering and operational teams in Wise, to get things done. 

As a Card Compliance & Monitoring Senior Team Lead, you will focus on overseeing compliance with regulatory and industry standards for card payment transactions, ensuring health and performance of transaction processes, and leading initiatives to improve transactional efficiency and regulatory alignment. 

 Here’s how you’ll be contributing:

• Oversee the health of card transactions to ensure seamless customer experience and minimal disruptions.

• Monitor transaction processing metrics such as decline rates, authorization speeds, and transaction volumes.

• Understand compliance requirements with all card network (e.g., Visa, Mastercard,) regulations and scheme requirements.

• Engage with card networks, staying ahead of upcoming changes and requirements, be able to stand the grounds from the issuance perspective;

• Collaborate with the card risk and fraud teams to set up systems that detect and mitigate abuse activity within card transactions.

• Implement controls that protect the company from reputational and financial risks associated with non-compliance.

• Develop and maintain key performance indicators (KPIs) for transaction health and scheme compliance.

• Report on transactional health and compliance metrics to executive leadership, identifying areas for improvement.

• Implement action plans for any identified gaps or risks in transaction health or compliance adherence.

• Lead efforts to improve transaction quality and compliance processes, such as optimization of authorization rates and decline mitigation.

• Work closely with product and engineering teams to implement new systems or modify existing ones to meet compliance needs.

• Develop and implement a strategy for continuous improvement in transactional health and scheme compliance, aligning with broader business goals.

• Manage and develop a team responsible for monitoring and reporting on transactional health and compliance.

The Tech For Good Institute in Singapore is looking for an enthusiastic and Digital Content and Engagement Intern to join our dynamic team. This internship offers a unique opportunity to contribute to our mission of using technology for social impact while gaining valuable experience in digital marketing and content creation.

This internship runs from January to May 2025, and you will be fully onsite.

• You will help with developing digital content strategies across multiple platforms
• You will create engaging and informative content for social media, website, and other digital channels
• You will collaborate with team members to brainstorm ideas for digital campaigns
• You will support the management and scheduling of social media posts
• You will help design basic graphics and visual content for digital platforms
• You will analyse digital engagement metrics and prepare reports on campaign performance
• You will contribute to the maintenance and updating of the institute's website
• You will help to organise and promote virtual events and webinars
• You will research latest trends in technology for social good and digital marketing
• You will support other digital marketing and communication projects as needed

• Regulation changes & awards decisions: Staying update of key regulatory changes and seeking guidance and direction from HRBP and/ or Employment Counsel on the application to ensure compliance. Acts as a bridge between statutory information and stakeholders, interpreting the information to educate stakeholders on the impact and required actions.
• Annual award minimum wage review activity & internal annual salary review activity: Manage timelines and communications to stakeholders, review employees’ salaries against the award minimum wage requirements, share findings and recommendations with HRBPs and prepare necessary documentation.
• Contract and addendum letters: Working with HRBP and Legal Counsel on all Award-covered contracts and addendum letters across the divisions to ensure current templates are compliant. Prepare contract and addendum letters for all award covered employees and working with HRSSO Admin on the alignment of processes
• Timesheets: Drafting monthly timesheets for Award Covered Employees and sharing them with colleagues. Ensuring the timesheets are signed by the relevant manager and returned in by the set deadline. Working with HRBPs to map and standardize the time and attendance process across the division. Implementing process improvement and timesheet management tools in future as required.
• Overtime calculation: Review the timesheets against the overtime requirements under the Award, calculating how much overtime has applied to that month. Ensuring overtime is either agreed as TOIL or paid out in the next pay run. 
• TOIL: Ensure that an appropriate record of TOIL is being captured, tracking when it was accrued and when it is taken to ensure we remain compliant.
• Allowances checking: conduct quarterly award allowances checking, tracking and calculation.
• Reconciliation: Completing a review of employees’ payment in line with their entitlements with the Award for those with an annualized contract on the 12-month anniversary of the annualized contract date. Ensuring rectification for the leaver is paid within 7 days of the final day.
• Record maintenance: Ensuring an accurate way to track all colleagues who are currently, and who have been, Award covered. Including their relevant award and any specific details such as classification level. 
• Processes & SOP: Identify gaps and developing process mapping / SOP guidelines for modern awards. Review and maintain - Stay up to date on Australia Modern Awards regulation and apply this knowledge to continuously improve HR processes and initiatives.
• Projects: Assist in project delivery and any HR initiatives both solo and in partnership with HR Business Partner and APAC HRSSO & Payroll Team
• Engagement: Demonstrates confidence and courage to appropriately challenge assumptions and a high level of professionalism to push through on solutions while maintaining relationships at all organizational levels. As the main point of contact between HRSSO APAC and the stakeholders, an excellent communicator who aligns interests among various stakeholders to promote a cooperative and collaborative work environment.
• HR Administration & Payroll: Partner with and support the APAC HRSSO team on all operational and administrative matters as required
• Any ad-hoc duties as assigned.

This position is ideal for a recent graduate who is passionate about solving challenging business problems and building applications that provide an excellent user experience. As a Data Engineer, you will be an integral part of the Loyalty and Marketing development team, focusing on designing and building software solutions that leverage data to solve business problems.

The role is for a self-motivated individual with strong foundational software engineering skills. The candidate will be extensively involved in hands-on activities, including POCs, design, documentation, and development of new functionality. The candidate must be flexible and willing to switch tasks based on the team's needs.

Responsibilities:

• Assist in the design, development, and implementation of software solutions.
• Participate in the development of new products iteratively by building quick POCs and converting ideas into real products.
• Design and develop mission-critical systems, delivering high-availability and performance.
• Interact with both business and technical stakeholders to deliver high-quality products and services that meet business requirements and expectations while applying the latest available tools and technology.
• Develop code under the guidance of senior developers to ensure deliverables are on time, within budget, and with good code quality.
• Maintain a passion for delivering zero-defect code and contribute to ensuring the team's deliverables meet or exceed the prescribed defect SLA.
• Assist in coordinating Continuous Integration activities and other related items in addition to contributing core product code.
• Present technical solutions, capabilities, considerations, and features in business terms. Effectively communicate status, issues, and risks in a precise and timely manner.

• Performs specific and moderate portions of a broader assignment of an experienced engineer.
• Gathers and correlates basic engineering data using established and well-defined procedures.
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Proposes approach to solve new problems encountered using modifications of standard procedures or methods developed in previous assignements.
• Identifies discrepancies in results.
• Provides guidance to entry level engineers.
• Performs work in accordance with agreed upon budget and schedule with little supervision.
• Independently performs all the tasks necessary to complete primary design
• elements for engineering works. 
• Performance at this level requires developmental experience in a professional position.

Job Description

Main Tasks:

• Conducting sales data collection and analysis
• Quoting and managing product pricing
• Supporting the sales team with business enquiries and administrative matters
• Analyzing data and drawing meaningful insights to improve sales and processes
• Conduct projects with different stakeholders to support and drive sales
• Assisting in preparation of presentation slides and other SAP-related sales support activities
• Creating analytics reports for KPI reporting (Monthly Customer Reports, Quality Reports)

May also include:

• Planning and hosting of marketing events
• Collaborating with 3rd party agencies for social media campaigns
• Designing and archiving marketing materials
• Coordinating with 3rd party vendors for various tasks
• Supporting functions of regional teams for problem solving
• Other administrative tasks on ad-hoc basis

Job Description

• Support on Customer Relationship Management (CRM) tools
• Assist the ASEAN sales team with ongoing analytical, administrative and operational tasks
• Manage sales reports, sales dashboards and sales process to make data access extraction more efficient
• Involve in various projects with different stakeholders to support and drive sales
• Support Preferred partner program and channel strategies
• Market research when required
• Assist in preparation of presentation slides and other ad-hoc sales activities
• Assist in other ad-hoc analytics and marketing project and tasks

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct.
• Monitor campaign delivery and reconcile any under deliveries.
• Assist with auditing process across specific client base.
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting. 
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments.
• Work closely with Planners to ensure all the media plans are as per latest MOCO template and make sure all elements are incorporated.
• Prepare CI for all mediums and help Planners manage all material submission timelines.

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Processing billing instructions with finance/shared service teams
• Mapping vendor invoices against billing instructions
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Media plan actualization and reconciliation on monthly basis. Support Planners to update the media plans based on actualized amount.
• Participate in finance WIP & Precision billing meetings to make sure Client's invoices get processed and meet billing timelines.
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion before end of following month of activity
• Resolve/respond to client billing queries

We’re looking for a highly creative, passionate and detail-oriented designer with 1-2 years experience working part of a design studio or creative team.

What you will do:

● Conceptualise and design for a variety of audiences, brands, and industries, with the ability to move from one client to another

● Produce creatives in a variety of formats and channels including static and animated content such as: key visuals, infographics and motion graphics

● Design for a variety of communications touch points including print, digital, OOH, and experiential design

● Ideate, film and create short form content for social media platforms such as TikTok and Instagram

● Participate in group brainstorms and working sessions

● Execute the visual style of campaigns from art direction, styling and storyboarding

• Setup and troubleshooting of semiconductor equipment and record engineering improvements for future reference
• Build procedures for assembly, inspection and testing of equipment

Requirements:

• Diploma in Mechanical/Mechatronics Engineering
• At least 2 years of experience in setting up automation equipment
• Knowledge of Electro Mechatronic System

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996