• Produce video content for marketing campaigns and social media
• Organize, plan & assist in photoshoots
• Follow specific directions and execute creative according to specific photography/videography styles and guidelines
• Working with the marketing team, actively involved in brainstorming content creation, presentations of concepts, and research on trends and directions.
• Involve in the post-edit process, filming, and pre-planning stages
• Design and produce graphics for marketing collaterals including flyers, signage, email, social, and web

Requirements

• Graphic design, video production, related diploma or degree is preferred
• Proficient in photography/videography techniques, including lighting, audio/video editing, graphic design
• A keen eye for composition and the ability to imagine how photos/videos will be used across different media platforms
• Initiative to learn, propose new ideas, explorative creativity drive, and ability to produce creative concepts and ideas would be a huge plus point
• Design skills in Adobe Photoshop, Illustrator, Final Cut Pro - or - Premiere Pro, and After Effects
• Ability to work under pressure and tight deadlines while delivering quality results

Benefits

• Competitive salary and benefits: SGD 600 to SGD 1000 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Snacks, coffee, drinks, in the office

Responsibilities:

• Manage inventory by promptly updating system parameters according to monthly consumption, optimizing stock levels to meet inventory objectives.
• Handle order management by facilitating Purchase Orders and ensuring timely updates in SAP, including following up on orders to ensure materials are shipped and delivered as promised.
• Coordinate with stakeholders on all aspects of inbound shipments, ensuring prompt and accurate updates in SAP, and filing shipping documents for goods receiving activities, verifying invoices to avoid discrepancies.
• Manage cross-trade shipments by facilitating and coordinating with stakeholders for direct drop shipments from the factory to customers, ensuring compliance with Free Trade Agreement for customer import duty rebates.
• Process claims related to vendor defects.
• Maintain and update Material Master in SAP (Standard length, HS code, plan delivery time, etc.).
• Ensure operational quality and efficiency to meet customer requirements while complying with company policies.
• Perform any other ad-hoc duties or projects as assigned by the Manager.

Requirements:

• Minimum Certificate in Supply Chain/Purchasing/Materials/Logistics management.
• More than 1 year of experience in supply chain operations.
• Knowledge of SAP system preferred.
• Proficient in MS Office, particularly in MS Excel or advanced Excel applications.
• Competent in spoken and written English.
• Possess creative problem-solving skills, data-driven analytical and reasoning skills.
• Experience in managing 3PL partners

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Essential Functions (Responsibilities):

- Develop and grow key accounts in the Oil & Gas sector, Pharmaceutical and other industrial sectors contribute company growth objectives in Singapore.

- Provide technical sales support and consultation to clients for the sale of electrical products in order to develop business opportunities and penetrate clients.

- Perform all aspects of selling to maintain and develop new or existing customers including: take-offs, project quotations, closing orders, preparation of submittals and resolving customer problems.

- Meet or exceed budgeted sales and gross margin targets with assigned accounts.

- Focus on identifying specific technical requirements of customers while simultaneously collecting commercial and competitive information associated with each account

- Cultivate effective long-term relationships at all levels of the customer organization.

- Attain expert knowledge of products, electrical goods market and competition.

Qualifications/Requirements:

- Formal Electrical Engineering qualification (Diploma/Certification)

- Strong technical and commercial background.

- Minimum 1 to 2 years of proven sales experience to industrial customers

- Electrical product knowledge

- Very strong consultative selling, interpersonal, and negotiation skills

- Resourceful and results-oriented.

-Highly motivated, self-confident, self-starting work ethic with good networking abilities

- Team player who works well in global teams

- Good command of spoken/written English

- Have own car

** Package up to 55K a year **

Responsibilities:

• To assist Managing Director and Directors to oversee projects
• To assist Project Architects in assigned projects
• To be able to liaise with internal and external parties for the good of the project
• To be able to perform any other job scope required for the good of the project

Requirements:

• Degree in Architecture or equivalent preferable recognised by Board Architects Singapore for Architecture assistant or executive positions
• Polytechnic Diploma in the related field or equivalent or NTC2/NITEC are welcome to apply
• Knowledge of local regulations and authority submission procedures
• 2-3 years of working experience. If none we will consider on-the-job mentoring.
• Proficient in BIM (Revit/ArchiCAD) is required, proficiency in 3D Modelling/Sketchup, AutoCAD/Adobe Photoshop/Microsoft Programs, or any basic architecture software that allows you to perform your job
• Able to manage projects and work independently (in due time) in a challenging and fast-paced environment
• Possess good interpersonal skills and is a team player
• Positive working attitude
• Have a positive working attitude
• Good project management, leadership, and communication skills at all levels
• Have keen eye for details
• Able to independently or under supervision prepare drawings and or documentation at all stages of the project
• Only Singaporean and/or Singapore PR will be considered for this position

If you love coordinating and executing events, are hands-on, resourceful, and like to organize fun experiences, we want to hear from you!

Job Description:

• Great Working Environment With Family-like Culture
• Great Exposure and Learning
• Great Mentorship and Dynamic Team
• Events Facilitation and Client Interaction
• Events Set Up, Tear Down
• Manage Event Logistics and Operations
• Maintenance of Equipment and Logistics
• Customer Feedback
• Games Development

Requirements

• Minimum of 6 months commitment
• Strong verbal communication skills and love speaking to crowds
• Outgoing, people-oriented, positive attitude, and great customer service
• Comfortable with physically demanding job scope; sporty
• Proficient with basic digital tools (e.g. Google suites, Zoom, Google meets, etc)
• No prior experience required
• Class 3/3A driver’s license (not required but preferred)
• Students and Fresh Graduates are all welcome to apply

Benefits

• Competitive salary and benefits: SGD 800 to SGD 1200 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Snacks, coffee, drinks, in the office

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Job Description:

• Conduct training for new staff on the product knowledge.
• Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives.
• Align, review and improvise on internal quality standards and procedures.
• Conduct training for Team Leaders on transaction monitoring.
• Calibrate transaction monitoring with assessors.
• Supervise transaction monitoring.
• Design and implement quality processes jointly with relevant business units.
• Recommend appropriate training, tools and develop methods to ensure superior level of service delivered by the call centre.
• Perform checks on the efficiency and effectiveness of quality processes.
• Analyse data relating to quality audits, customer feedback and work with relevant business units to improve service quality.
• Perform root cause analysis and recommend changes/enhancement for continuous improvement.
• Align internal service standards with industry benchmarks.
• Increase staff recognition through various national and industry certification programmes and company reward and recognition programme.
• Enhance service excellence by recommending and implementing national and international quality frameworks in the organization.
• Administer Customer Feedback procedures of the company.
• Conduct Internal Quality Audits in compliance with ISO.
• Any other adhoc duties as assigned.

Job Requirements:

• At least 3 years experience in customer service related field or call centre environment.
• Candidate with ACTA/ACLP will be an added advantage.
• Demonstrate clear and effective communication, both written and verbal.
• Experience in quality assurance or similar capacity.

• Events on-site coordination and execution (both in-person and virtual events)
• Events management and operations
• Events logistics set-up, preparation, and tear-down
• Client management, event facilitation, and briefing
• Recruiting, training, and management of a team of facilitators
• Events logistics planning, inventory management, stock-check, and equipment maintenance
• Developing and testing new games, creative workshops, and experiences
• Administrative duties and other matters required

Job Requirements:

• Fresh graduates are welcome to apply
• At least 1 year of relevant event experience preferred
• Outgoing and Sporty personality (love interacting with clients, coordinating events, client briefings, and set up and tear-down activity equipment)
• Strong work ethic, responsible, meticulous, and a problem-solver
• Able to handle a hands-on working environment (involves physical work, conducting outdoor events under the sun, event set-up and tear-down, maintaining equipment, etc)
• Proficient in using software such as Microsoft Office, Google Docs, Google Slides, Google Sheets, Zoom, etc)
• REQUIRED: Class 3 Driver’s License (Auto or Manual) (You will be required to drive our company vans)

Why Join Us:

• Join our fun and dynamic team to build the brand with us!
• Great learning opportunities (everything from client management, event execution, operations, logistics planning and execution, facilitator training and management, etc)
• Great career progression (if you perform well, you might be heading a team of operations executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 2500 to SGD 3500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks, in the office

If you love working with and delighting customers, are resourceful and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and creating suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support and recommendations
• Build rapport and establish long term relationships with customers
• Proposal writing, quotation, invoicing and payments
• Events planning and coordination – liaising with various internal and external stakeholders to ensure creation of a successful event programme
• Assist in refining company’s sales strategy and processes
• Collaborate with Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary and benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real world impact
• International and collaborative team

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Requirements

• At least 1-2 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Meticulous and great attention to details
• Highly organized with good time management skills
• Strong communication skills – verbal, written and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)
• Experience and working knowledge of CRM systems (e.g. Zoho, Hubspot, etc) is a bonus

Benefits

• Total Salary Compensation = Basic Salary + Sales Commission
• Basic Salary Range: SGD 3000 to SGD 4000 per month depending on qualifications & experience
• Sales commission and incentives (uncapped - the more sales you close, the more commission you earn)
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips

• Reviewing construction plans and preparing quantity requirements.
• Scrutinizing maintenance and material costs, as well as contracts to ensure the best deals.
• Liaising with site managers, clients, contractors, and subcontractors.
• Preparing reports, analyses, contracts, budgets, risk assessments, and other documents.
• Advising managers and clients on improvements and new strategies.
• Keeping track of materials and ordering more when required.
• Documenting any changes in design and updating budgets.
• Establishing and maintaining professional relationships with external and internal stakeholders.
• Traveling from the office to various sites as required.

Requirements:

• Bachelor's degree in quantity surveying, engineering, management, or similar.
• Construction estimating or finance experience is advantageous.
• Strong analytical and critical thinking skills.
• Excellent negotiating and interpersonal skills.
• Ability to organize, plan, and strategize.

Responsibilities:

• Install, repair, and maintain refrigeration systems, including refrigerators, and some others prism products.
• Diagnose and troubleshoot system issues, including mechanical, electrical, and refrigerantrelated problems.
• Repair or replace faulty components, such as compressors, condensers, evaporators, motors, and fans.
• Perform regular preventive maintenance on refrigeration systems to ensure optimal performance and prevent breakdowns.
• Conduct system tests to verify performance, temperature control, and refrigerant levels.
• Calibrate temperature controls,thermostats, and pressure switches as needed.
• Follow safety protocols and guidelines to ensure a safe working environment.
• Adhere to relevant regulations, codes, and industry standards for handling refrigerants and electrical systems.
• Maintain accurate records of repairs, maintenance activities, and parts inventory.
• Provide excellent customer service by addressing client inquiries and resolving issues promptly.
• Stay updated with advancements in refrigeration technology, industry trends, and best practices.
• Collaborate with team members and contractors to complete projects and assignments.
• Any other ad-hoc duties as assigned by superior/or managery.

Requirements:

• Min O-Level or equivalent. Relevant certifications or vocational training is a plus.
• Min 2 years’ experience as a Refrigeration Technician or similar role.
• Strong knowledge of refrigeration systems and components.
• Familiarity with electrical systems and troubleshooting techniques.
• Ability to read and interpret technical manuals and diagrams.
• Excellent problem-solving and analytical skills.
• Detail-oriented with a strong commitment to quality and safety.
• Excellent communication and customer service skills.
• Ability to work independently and under pressure.
• Valid Class 3/3A driver's license or equivalent SG driving license.

1. Project Planning

• Plan the budget and ensure funds are allocated appropriately.

2. Project Documentation

• A document that formally authorizes the project.
• How information will be disseminated among stakeholders.

3. Resource Management

• Ensure availability of necessary materials and tools.

4. Communication

• Schedule regular meetings to discuss progress.
• Provide regular status reports to stakeholders.
• Establish a system for receiving and acting on feedback.

5. Task Management

• Break down tasks into manageable chunks.
• Assign tasks with clear deadlines.
• Use tools to track progress and ensure deadlines are met.

6. Risk Management

• Regularly identify and document risks.

7. Quality Management

• Regular audits and checks to ensure standards are met.

8. Project Monitoring and Control

• Use KPIs to measure project performance.

Requirement:

• Bachelor's degree in engineering, management, or similar.
• Construction estimating or experience is advantageous.
• Strong analytical and critical thinking skills.
• Excellent negotiating and interpersonal skills.
• Ability to organize, plan, and strategize.

Responsibilities:

• Provide general administrative support to Maintenance Department.
• Maintain records of maintenance activities in the appropriate logs.
• Support preparing documentation and reports.
• Assist in regular maintenance inspection and liaise with the vendor for the schedule arrangement.
• Perform other general administrative duties assigned by Superior.

Requirements:

• Superior organizational skills and multitasking abilities.
• Strong communication skills.
• Attention to the little details.
• Problem-solving skills.
• Basic qualification or sufficient experience as an Admin in Construction Sector.

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Work Location: Tuas

Responsibilities:

• Loading, transporting, and the items to clients or businesses in a safe, timely manner
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
• Providing excellent customer service, answering questions, and handling complaints from clients
• Assessing the site where the ceiling fan is to be installed to assess the space and determine the most appropriate location for the fan.
• Ensure that the ceiling is strong enough to support the weight of the fan, and by creating a suitable mounting location for the fan.
• Installing and assembling the ceiling fan, wiring it to the electrical system, and mounting it securely to the ceiling safely and efficiently
• Test the ceiling fan to ensure that it is functioning properly and that there are no electrical or mechanical issues
• Clean up the site after the installation is complete, including removing any debris or packaging materials
• Provide advice and guidance to the customer on how to use and maintain the fan, as well as answer any questions the customer may have about the installation process and the products
• Provide a comprehensive range of electrical services, including but not limited to pulling electrical wires, installing power switches, and any other electrical works tasks
• Provide false ceiling works with customisability to meet client-specific needs and requirements in a safe and efficient manner
• Provide excellent customer service, answering questions, and handling complaints from clients
• Abiding by all transportations laws and maintaining a safe driving record
• Daily reporting and weekly reporting to direct manager
• Other tasks, when required by the immediate supervisor

Requirements:

• Experienced in installation, maintenance, troubleshooting and repairing of a ceiling fan is a bonus
• Handyman experience will be an advantage
• Ability to walk, drive, lift and carry heavy items for extended periods
• Basic command of English, spoken and written.
• A driving license is required and able to drive 10 feet lorry/van
• A minimum of 1-year experience is preferred
• Comfortable with 6 days work week (Monday to Saturday, 9am to 6pm

Responsibilities:

• Conduct general servicing for aircon systems
• Conduct chemical overhaul for aircon systems
• Diagnose, troubleshoot and repair aircon systems
• Propose and upsell aircon services to customers
• Perform site surveys and advise customers on installation details
• Daily reporting and weekly reporting to direct manager
• Any other tasks, when required by the immediate supervisor

Requirements:

• Customer facing, friendly and patient personality
• Must be able to handle physical work due to job nature
• Able to use simple mobile technology
• Open to learning
• Have handman work experience
• Basic command of English, spoken and written
• Effective handling of fault / emergency repairs and customer complaints
• Singapore Class 3 / 3A driving license is a must (vehicle provided)
• 6 days’ work week (8.30am to 5.30pm)

Responsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service offerings. He or she is to develop and maintain long-term relationships with client accounts.

Job Description:

• Own and take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects
• Accountable for contractual and internal KPIs and manage performance of assigned teams
• Involved in soft launches & pilot runs for all assigned projects and ensure smooth operations of call products and/or services
• Develop and implement annual marketing plans and sales strategies
• Secure new business and grow existing accounts
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations and providing customers with quotations and proposals
• To work closely with Operations members for projects and tenders
• Identify area for service improvements and makes recommendation to the management team
• Other ad hoc duties as assigned

Requirements:

• At least a degree with minimum five (5) years of experience in Contact Centre industry and handling government projects in an operational or project management capacity
• COPC (Customer Operations Performance Centre) certification or equivalent is preferred
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.

Responsibilities:

• Achieve personal and group targeted KPIs
• Daily duty activities including upkeep outlet’s cleanliness, answer phone calls and equipment maintenance
• Regular scalp check for customers
• Provide consultation and recommend suitable treatments for the customer
• Exercise full treatment compliance
• Provide after sales & after treatment follow up with customers
• Provide onsite training to junior/new hired consultant
• Training will be provided

Requirements:

• Willing to learn
• Service oriented and well-groomed
• Ability to work under pressure in a fast paced environment

Responsibilities:

• Prepare and cook food for all customers according to service standard and procedures
• Preparation work during kitchen opening and closing operation hours (mise en place)
• Ensuring the food preparation areas are clean and hygienic
• Washing utensils and dishes and making sure they are stored appropriately
• Sorting, storing, and distributing ingredients
• Ensure quality control and food presentation as per standard company recipes
• Ensuring all portion controls are strictly adhered to following the chef’s practices
• Ensure prepare guests’ order in a time manner
• Monitors usage of equipment and utensils to prevent damage and to ensure the equipment are maintained regularly to prolong the life span
• Washing, peeling, chopping , cutting and cooking food stuffs and helping to prepare all food items listed on the menu
• Disposing of rubbish and disposing refuse on a regular basis
• Cleaning the food preparation equipment, floors and other kitchen tools or areas
• Perform miscellaneous job-related duties as assigned

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility.

Responsibilities:

• Content planning and copywriting for social media platforms such as IG, Tiktok
• Develop creative marketing content
• Product photography
• Graphic design
• Keeping up with social media trends/functions
• Knowledge on video production
• Collaborate with influencers and other stakeholders to create video contents

Requirements:

• Familiar with social media platforms (e.g IG, Tiktok is a plus)
• Product photography
• Graphic design (Adobe PS/AI)
• Adobe Premiere Pro would be a plus
• Highly motivated and target driven

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process
• Schedule and plan production activities based on job orders
• Monitor the lead time of producing the finished product
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order
• Ensure production schedule meet the delivery date
• Liaise with suppliers for powder coating
• Troubleshoot discrepancies and quality issues

Requirements:

• Experience in aluminium working sector and manufacturing
• Able to lead team members on production and installation
• Have experience in working machineries
• Able to read technical and installation drawings
• Ensure products and install quality
• Planning of production schedules and allocate sufficient Manpower
• Implementation production processes and maximize efficiency and reduce production waste
• Implementing continuous process improvements
• Preparing material and equipment lists, PO, cost analyses and estimated cost
• Provide training staff for new production teams
• Working hours & days: 6 days work per week 8:30am to 5:30pm.
• Working location - Ubi.

Contract Period: 3-months (from 22 July to 22 October 2024)

Working hours:

• Mondays to Thursdays: 8:30am to 6:00pm, inclusive of 1hr lunch break

• Fridays: 8:30am to 5:30pm, inclusive of 1hr lunch break

• Service not required on Saturdays, Sundays, and gazetted public holidays

Purpose of the role:

The Team is currently seeking a detail-oriented Research Assistant (RA) to play a key role in analysing transcribed focused-group discussions.

Job scope:

• The RA will be responsible for cross-checking and verifying preliminary transcriptions generated using AI transcription tools, ensuring accuracy and completeness of the transcribed content.
• Additionally, the RA will conduct a thorough preliminary analysis of the discussions, including summarising key points, identifying themes, and capturing valuable insights.
• This role involves close collaboration with the Senior Specialists and officers of the Arts Education Branch to fully understand specific requirements, details, and deadlines related to the transcribed content.

Requirement:

- capable of providing transcription and analysis of qualitative data,

- proficient in maintaining accuracy and attention to detail during transcription review and analysis,

- familiar with research methodologies and data analysis techniques; and

- possess strong communication skills for summarising and presenting key findings

- familiar with transcription verification tools or software to facilitate comparison of transcribed content with original audio recordings,

- proficient in using presentation and visualisation tools to effectively communicate the preliminary analysis findings (such as Microsoft Power Point, MS Word, Excel),

- proficient in data management and storage for organising and cataloguing transcribed content,

- familiar with tools or methods that can resolve mistakes or issues in the transcribed content, using software or processes that ensure the accuracy and quality of the transcriptions, to maintain the overall quality and reliability of the transcribed discussions.

Location:

Singapore

Company Overview:

We are a pioneering global technology innovator committed to pushing the boundaries of human-computer interaction through cutting-edge AI technologies. As large language models rapidly evolve, we stand at the forefront of transforming digital communication experiences. To further enhance user engagement with more personalized and empathetic interactions, we are establishing a new R&D center Singapore to lead the whole team.

Responsibilities:

Strategy Formulation & Execution:

• Define and execute the strategic direction for the Singapore R&D center, focusing on leveraging advancements in large language models to refine chat experiences.
• Align projects with corporate vision and ensure the successful commercialization of innovative outcomes.

Team Building & Leadership:

• Assemble and lead a diverse team of engineers, data scientists, and AI researchers.
• Foster an open, collaborative culture that encourages innovation and maximizes team performance.

Technology Leadership & Innovation:

• Stay abreast of the latest trends in large language model technologies.
• Enhance chatbots' comprehension, emotional recognition, and natural language generation capabilities to create more authentic and engaging conversations.

Project Management:

• Oversee the entire R&D cycle from ideation to product deployment, including requirement analysis, technology selection, prototyping, development testing, and final implementation.
• Ensure project timelines and quality standards are met.

Collaboration & Networking:

• Work closely with other company departments to ensure cohesive project integration.
• Represent the company at industry conferences and academic forums, delivering presentations and building networks within academia and the industry.

Emerging Technology Monitoring:

• Track and assess the impact of emerging technologies on our business.
• Continuously explore their application potential in enhancing chat experience and maintaining our technological edge.

Requirements:

Education:

• Master’s degree or higher in Computer Science, Artificial Intelligence, Data Science, or related fields.

Experience:

• Minimum of 8 years of relevant industry experience, including at least 3 years in a senior management position at a major tech company or reputable research institution. Proven track record in leading teams in large model or NLP projects.

Technical Expertise:

• Profound understanding of NLP, deep learning, and machine learning theories and practices. Familiarity with the latest developments in large language models (e.g., Transformer models).

Leadership:

• Exceptional leadership and personnel management skills. Capable of inspiring team members, facilitating effective communication, resolving conflicts, and driving the team towards objectives.

Innovative Thinking:

• Strong drive for innovation. Constantly exploring and experimenting with new technologies to optimize chat experiences with a user-centric approach.

Global Perspective:

• Excellent English communication skills and ability to work effectively in a multicultural environment. Adaptable to a fast-paced international workplace.

Responsibilities:

Tendering

• Monitoring the availability of prospective projects or consultancy contracts on the Singapore government and other websites (mainly GeBIZ, Ariba, Sesami)
• Preparation of tenders for final submission (as per the given closing dates/deadlines)
• Studying and analyzing the tender documents in detail to assess the firm’s suitability and whether we meet the tender requirements
• Identifying suitably qualified consultants (upon advice from the Managing Director and Director) for joint-participation (for multi-disciplinary projects) and sending out invitations to participate with full instructions for their submission
• Collating documents from consultants and ensuring their completeness and full compliance with the tender requirements
• Preparation of the required tender documentation for final submission)
• Post-tender - Answering tender queries and clarifications from the clients
• Maintaining a list of the company project list, staff CVs, capability statement and other company documents for reference by authorities and for clients

Preparation Of Fee/Services Proposals: Assisting the MD and Director in the preparation of fee/service proposals, including liaison with the external consultants (C&S Consultant, M&E Consultant, Quantity Surveyor, Interior Designer etc.) to ensure the timely submission of their fee quotations, for submission to prospective local and overseas clients within the time frame and conditions stipulated by the clients.

Professional Licenses and Registrations: Ensuring the timely renewals of all Registrations and Licenses (as necessary) for the Company to legally supply Architectural Services:

• Company Practicing License (Board of Architects Singapore)
• QP’s Architectural license (Board of Architects Singapore)
• PSPC Panel (Building Control Authority)
• EPPU (Ministry of Finance)

Liaising with the Finance Manager to ensure that all the supporting attachments and documents are ready ahead of submissions (Professional Indemnity Insurance, payments, etc.)

Ad Hoc/Special Tasks - Assisting the MD on ad-hoc tasks that he may assign from time to time, e.g

• Preparation of documents for tender exercise, including main tender documents, corrigenda etc. up till selection
• Preparation of Project Interim Certificates, completion certificates

Spam Mail

• Checking the various Spam mailboxes (Unknown sender, spam mailbox, etc.) daily and identifying genuine project email correspondence and other legitimate email which had one into these boxes and moving them to the respective mailboxes. The number of such spam mail numbers a few hundred daily
• Assisting staff in searching for “lost mail

Apex System

• Updating staff particulars (new, old)
• Setting up of projects
• Maintaining/updating contact details of consultants, contractors, etc
• Ensuring the Apex system is used to manage the respective projects of the Company, including the assigning of relevant project numbers to each project, and the maintaining of the master list of projects on the Apex system
• Trouble-shooting when staff encounter problems related to Apex

ISO Audits – Assisting the Managing Director (in his capacity as Management Representative) regarding all matters related to our Company's QM

General Administration

• Answering of phone calls and attending to general enquiries form authorities, consultants, and other external parties and passing messages to staff.
• Checking of mailbox for letters
• Banking in of cheques
• Attending to visitors, delivery guys and other visitors
• Monitoring attendance of contract staff
• Upkeeping of the office premises and office equipment (rubbish disposal, cleaning)
• Working hours: Mon - Fri, 9:00am - 6:00pm
• Working location: Singapore, Chinatown