For some of the most popular consumer brands in the world, your ideas, solutions and words will reach and impact the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace but are passionate about the role of brands in helping bring about social change. As a writer, you can write on every surface, for every channel,
for every medium, social or otherwise. You’ve won a few of the awards that matter. Or you’re very hungry to. Winning isn’t everything, but excellence is.

Expectations of a midweight Copywriter
● Ideate, write and execute original and iconic creative concepts in response to client briefs,
objectives or goals
● Establishes visual tone, character, and messages that will effectively communicate with the
target audience and fulfill the project objectives
● Develop creative ideas that meets both our clients’ objectives as well as our business objectives,
maintaining the company’s expected levels of creative excellence and professionalism
● Present, share and review creative work with Executive Creative Director/s, Account Management
and Planning Leads as well as members of the Management Team
● Manage multiple projects from concept through to completion, working with both in-house
resources and third-party vendors
● Collaborate effectively with Account Management, Planning and the broader creative team to
develop disruptive and iconic work
● Manage multiple projects from concept through to completion, working with both in-house
resources and third-party vendors
● Participants in, and leads brainstorming sessions

Overview:

The project director will play a pivotal role in planning, executing, and closing projects within specified deadlines and budgets. They will collaborate with cross-functional teams (creative, account servicing, finance and production), ensuring seamless communication and successful delivery of advertising campaigns for our diverse client base.

Responsibilities:

• Project Planning and Initiation:
  • Work closely with clients and internal stakeholders to understand project requirements, objectives, and deliverables.
  • Develop comprehensive documentation; scope of work and project plans, outlining timelines, resource requirements, and milestones.
  • Manage a wide range of projects delivering traditional creatives (e.g. TVC/film, print, OOH, radio, etc.), digital creatives (e.g. CMS, digital assets/content, microsites, digital banners, social, etc.), CRM (strategy & implementation), website / platform builds and/or brand development.
• Team Collaboration:
•  
  • Lead and motivate cross-functional teams, fostering a collaborative and creative working environment.
  • Ensure effective communication between team members, facilitating productive discussions and resolving conflicts.
  • Manage 3rd party partners / agencies (for film/photo/print production and digital production) needed to deliver the project scope.
  • Facilitate internal reviews (creative/strategic/functional/technical)with the team to ensure quality output. 
• Resource Allocation:
  • Work with the creative services manager(s) and the department heads to identify the right creative team to allocate projects, considering the skills and strengths of team members.
  • Monitor workloads and work with the creative services manager(s) and the department heads to identify and address resourcing needs including the reassignment of team members, and/or sourcing for additional team members / freelancers when necessary.
  • Work with the project team (strategy, data & analytics, creative, account management, media, etc.) in establishing staffing plans
  • Work with and help the client lead in the overall agency capacity planning.
• Budget Management:
  • Develop and manage project budgets, tracking expenses and ensuring financial objectives are met.
  • Manage vendors & 3rd party relations and documentation (PO, Invoice, etc.)
  • Provide regular financial updates to the account servicing team, highlighting any budgetary concerns and proposing solutions.
• Risk Management:
  • Identify potential risks and challenges early in the project lifecycle.
  • Develop risk mitigation strategies and contingency plans to address unforeseen issues.
• Client Communication:
  • Serve as the primary point of contact for clients, providing regular updates on project status and addressing any client concerns.
  • Ensure client expectations are managed effectively, and feedback is incorporated into project plans.
• Quality Assurance:
  • Implement quality control processes to ensure the delivery of high-quality campaigns.
  • Conduct thorough reviews of project deliverables to ensure they align with client expectations and agency standards.
  • Flag known & potential issues/risk to the business leads and account management team and provide solutions to address those issues/risks.
• Project Documentation:
  • Maintain comprehensive project documentation, including project plans, scope of work, requirements specifications, schedules and status reports and contact reports.
  • Ensure that all project documentation is organized and easily accessible for team members and stakeholders.

Reporting to the Commercial Director, APAC, your task will be to manage the FreeWheel Marketing initiatives for APAC by liaising and connecting with the different International Marketing and Comms teams internally.

Your responsibilities may span the following areas:

• Brand marketing: under the leadership of the Intl Brand Marketing dept, support the project management of local marketing events (planning, executing, and tracking of marketing KPI’s).
• In coordination with the Intl Sales & Product Marketing team, adapt and maintain sales deck and marketing materials (incl case studies).
• Coordinate and relay regional Comms opportunities with the Intl Comms Dept..

Expectations of a Senior Project Manager

• Operations
  • Lead in identifying, documenting and rolling-out new processes or improvements.
  • Resourcing
    • Work with the creative services manager(s) and the department heads to identify the right creative team to allocate projects
    • Work with the project team (strategy, data & analytics, creative, account management, media, etc.) in establishing staffing plans
    • Work with the creative services manager(s) and the department heads to identify and address resourcing needs including the reassignment of team members, and/or sourcing for additional team members / freelancers when necessary.
    • Help the client lead in the overall agency capacity planning.
  • Manage vendors & 3rd party relations and documentation (PO, Invoice, etc.)
     
• Project Management
  • Planning
    • Capture and document (e.g. Scope of Work, Requirements Specifications, etc.) the project’s business objectives and requirements from the clients.
    • Work closely with the business leads, account management team, department heads and the project team in preparing cost estimates, scope of work, and project timelines. 
    • Manage project timelines and deliverables using tools (to be identified and rolled out as part of the process setup)
  • Execution
    • Manage the day-to-day coordinating the project team to ensure everyone is aligned and progressing towards the project goals.
    • Manage a wide range of projects delivering traditional creatives (e.g. TVC/film, print, OOH, radio, etc.), digital creatives (e.g. CMS, digital assets/content, microsites, digital banners, social, etc.), CRM (strategy & implementation), website / platform builds and/or brand development.
    • Manage 3rd party partners / agencies (for film/photo/print production and digital production) needed to deliver the project scope.
    • Facilitate internal reviews (creative/strategic/functional/technical)with the team to ensure quality output. 
  • Monitoring
    • Provide project status on a regular basis to the team and clients (via WIP sheets, progress reports, utilization reports, burndown chart, daily stand-ups, weekly status meetings, etc).
    • Ensure we are delivering against the agreed scope of work and manage change requests / impact to the overall project delivery.
    • Work with the Finance team to track and ensure projects are within budget and profitable.
    • Flag known & potential issues/risk to the business leads and account management team and provide solutions to address those issues/risks.
    • Anticipating and troubleshooting problems that arise in any production
    • Guiding the team throughout the entire production process
    • Collaborate effectively with Account Management, Planning and the broader creative team to
      develop disruptive and iconic work

Overview:

The project manager will play a pivotal role in planning, executing, and closing projects within specified deadlines and budgets. They will collaborate with cross-functional teams (creative, account servicing, finance and production), ensuring seamless communication and successful delivery of advertising campaigns for our diverse client base.

Responsibilities:

• Project Planning and Initiation:
  • Work closely with clients and internal stakeholders to understand project requirements, objectives, and deliverables.
  • Develop comprehensive documentation; scope of work and project plans, outlining timelines, resource requirements, and milestones.
  • Manage a wide range of projects delivering traditional creatives (e.g. TVC/film, print, OOH, radio, etc.), digital creatives (e.g. CMS, digital assets/content, microsites, digital banners, social, etc.), CRM (strategy & implementation), website / platform builds and/or brand development.
• Team Collaboration:
•  
  • Lead and motivate cross-functional teams, fostering a collaborative and creative working environment.
  • Ensure effective communication between team members, facilitating productive discussions and resolving conflicts.
  • Manage 3rd party partners / agencies (for film/photo/print production and digital production) needed to deliver the project scope.
  • Facilitate internal reviews (creative/strategic/functional/technical)with the team to ensure quality output. 
• Resource Allocation:
  • Work with the creative services manager(s) and the department heads to identify the right creative team to allocate projects, considering the skills and strengths of team members.
  • Monitor workloads and work with the creative services manager(s) and the department heads to identify and address resourcing needs including the reassignment of team members, and/or sourcing for additional team members / freelancers when necessary.
  • Work with the project team (strategy, data & analytics, creative, account management, media, etc.) in establishing staffing plans
  • Work with and help the client lead in the overall agency capacity planning.
• Budget Management:
  • Develop and manage project budgets, tracking expenses and ensuring financial objectives are met.
  • Manage vendors & 3rd party relations and documentation (PO, Invoice, etc.)
  • Provide regular financial updates to the account servicing team, highlighting any budgetary concerns and proposing solutions.
• Risk Management:
  • Identify potential risks and challenges early in the project lifecycle.
  • Develop risk mitigation strategies and contingency plans to address unforeseen issues.
• Client Communication:
  • Serve as the primary point of contact for clients, providing regular updates on project status and addressing any client concerns.
  • Ensure client expectations are managed effectively, and feedback is incorporated into project plans.
• Quality Assurance:
  • Implement quality control processes to ensure the delivery of high-quality campaigns.
  • Conduct thorough reviews of project deliverables to ensure they align with client expectations and agency standards.
  • Flag known & potential issues/risk to the business leads and account management team and provide solutions to address those issues/risks.
• Project Documentation:
  • Maintain comprehensive project documentation, including project plans, scope of work, requirements specifications, schedules and status reports and contact reports.
  • Ensure that all project documentation is organized and easily accessible for team members and stakeholders.

At Wise, we're on a mission to build the best way to move and manage money internationally. We're making financial services more fair, accessible, and affordable for people and businesses worldwide. As we continue to grow, we're looking for a Growth Marketing Manager focused on the Southeast Asia (SEA) region, including Singapore, Malaysia, the Philippines, and Indonesia. This role is pivotal in driving our growth strategy, managing multi-channel campaigns, and fostering partnerships to increase our transaction volume in these key markets.
 

Your Mission

As a Growth Marketing Manager for SEA, you will:

1. Drive growth initiatives and strategies across Singapore, Malaysia, the Philippines, and Indonesia, ensuring significant market penetration and user acquisition.

2. Organize and execute multi-channel marketing campaigns, coordinating closely with internal teams and external partners to maximize reach and impact.

3. Lead product launches in the region, tailoring strategies to meet local needs and preferences.

4. Experiment with new paid channels to identify and scale successful tactics, optimizing for cost-effective customer acquisition.

5. Collaborate with local partners, including travel agencies, platforms, and expat groups, to explore innovative avenues for transaction volume growth.

6. Manage social media content, ensuring engaging and relevant material that resonates with our target audience in SEA.

7. Work closely with the analytics team to monitor campaign performance, generate insights, and produce comprehensive reports to guide future strategies.
    

About You

• Experience: You have at least 5 years of marketing experience in the SEA region, with a strong preference for backgrounds in fintech or related industries.

• Localization Expertise: You possess a deep understanding of local nuances across SEA markets and are skilled in tailoring strategies to fit diverse cultural contexts.

• Team Collaboration: You are a proactive team player with excellent project planning skills, capable of leading cross-functional initiatives.

• Data-Driven: Your approach is rooted in analytics; you leverage data to inform decisions and drive growth.

• Creativity: You bring creative flair to your strategies, constantly seeking innovative ways to engage audiences and achieve objectives.

• Communication: You are an effective communicator, able to articulate ideas clearly and collaborate efficiently with teams and stakeholders.

What’s in It for You?

• Opportunity to significantly impact Wise's growth in SEA, contributing to our mission of building money without borders.

• Autonomy in your role, with the support of a talented and passionate team.

• Competitive compensation package, including RSUs after a year with us.

• Hybrid working model, allowing for a blend of home and office work.

• Generous self-development budget and comprehensive benefits package.

• The chance to work in a diverse, inclusive, and innovative environment.

Join Us

If you're excited about making a real impact in a company that values transparency and innovation, we'd love to hear from you. Apply now to become part of our mission to revolutionize the world of international finance.

Wise is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For more information on our mission and values, visit Wise.Jobs.

Stay connected with life at Wise by following us on LinkedIn and Instagram.

Expectations of an Associate Integrated Media Manager:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social as well as offline media, web analytics, branded content, communications planning etc.
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

The Housekeeping Administrator is responsible for coordinating Housekeeping department’s back-end operations by ensuring ongoing exchange and follow-up of information and requests between residents and guests, colleagues and other departments. The Housekeeping Coordinator carries the responsibilities of managing FCS, lost and found records and clear documentation at the storage areas along with other administrative duties wherever deemed necessary.

Primary Responsibilities

Responsible for Housekeeping office operations in timely organised fashion

• Ensures seamless coordination in communicating information to relevant sections in accordance with the hotel’s Standard Operating Procedures (SOP).
• Ensures smooth running of the Housekeeping section by performing all tasks in adherence with the code of ethics.
• Receives, records and stores lost and found properties following the established lost and found procedure.
• Ensures accurate update of room status into the Property Management System (PMS) and investigate discrepancy (if any).
• Maintains key control and follows established key control procedure.
• Monitors linen runner activities and productivity.

Creates a welcoming experience that meets residents’ and guests’ expectations

• Upholds flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Prepares amenities for VIP and any special setup required in suites.
• Monitors Royal Service requests and makes sure requests are closed on time as per standards.
• Updates guest’s profile into PMS as per received preferences for future references.
• Monitors “Do Not Disturb” rooms and follows the established procedure.

 Prepares daily operation needs

• Ensures smooth handover of daily activities to next shift.
• Updates bulletin boards with pertinent information.
• Prepares sufficient amount of guest supplies daily prior to the end of shift.
• Assists Assistant Manager with inventories, linen supplies etc.
• Liaises with Engineering with reference to maintenance repairs and out of order rooms.
• Undertakes and manages the Rooms Reconciliation tasks independently.

Involvement as a member of both the Housekeeping and the Hotel Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures.
• Shows care for assigned work areas by organising and maintaining the office and work areas in pristine condition throughout and at the end of shift.
• Ensures that all equipment used is clean and kept in good working condition at all times.
• Organises own work flow to ensure completion of all assigned duties before the end of shift.
• Exercises flexibility and accepts changes with a positive attitude by showing understanding and consideration to the needs of the operations and department.
• Understands the difference in guest hierarchy and different room categories.
• Attends and contributes to colleague meeting and any other related activities.
• Undertakes and performs any additional duties as assigned by Managers.

The Resident Bartender prepares mixes and serves drinks and beverages correctly to all guests. He/she engages with our guests during their visit, receives and serves orders and delivers accordance to Raffles Hotel Singapore service standards.

We are hiring for the following outlets:

• Long Bar
• Raffles Courtyard

Primary Responsibilities

Overseeing Daily Operatoins and Achieving Targets

• Supports Resident Mixologist in providing world-class hospitality and drinks making.
• Ensures operating par stock for OS&E and beverage.
• Adheres to bar Standard Operating Procedures.
• Delivers quality and consistency of all drinks served in accordance with the bar recipe by Raffles Hotel Singapore. 
• Ensures maintenance equipment checklist to be conducted on weekly basis with Engineering and Housekeeping team. 
• Ensures bar/outlet and related areas and outlet hygiene are kept to Raffles Hotel Singapore and HACCP standards.
• Ensures cleanliness and appearance of the bar/outlet and related areas at all times and takes immediate action when required. 
• Attends all Raffles Hotel Singapore or Food & Beverage training platform for all colleagues.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the bar/outlet during all key operation periods.
• Achieves or exceeds outlet’s goal and sales target.
• Delivers personalise guest experience and in accordance to MOQ, Forbes and LQA Standards. 
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleague or operator at all times. 
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Marketing Plan and Revenue Management

• Able to comfortably and confidently answer questions and attend to queries or feedback regarding Raffles Hotel Singapore and bar.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Carries out appropriate and effective measures to improve control of costs, expenses, and labour.

Training, Learning and Development of the Team

• Attends Raffles Hotel Singapore or Food & Beverage training for all colleagues.
• Completes On-the-Job-Trainings and develops new skills and knowledge. 
• Assists and guides the departmental orientation for new colleagues.
• Adheres to Raffles Hotel Singapore fire and safety, emergency procedures and hygiene NEA rules and regulations are met and achieve. 

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

The candidate will join a research team to work on developing an in-house python-based tool for optimizing disassembly of products at end-of-life, working towards enabling a circular economy.

The candidate will have the following tasks and responsibilities:

• Able to work full time for a period of 6 months (Starting period from May-July).
• Understanding current approaches to product disassembly and the developed optimization approach (using python).
• Develop and extend existing optimization approach and disassembly framework for different use cases.
• Test existing optimization framework on different products at Bosch.
• Develop GUI of software tool in accordance with UX/UI principles at Bosch.
• Research and understand environmental impact indicators based on existing methodology to evaluate environmental impact of disassembly processes.
• Use python-based approaches to calculate environmental impact of disassembly processes.
• Collaborate with cross-functional teams to integrate the software into existing processes.
• Document the development process, methodologies, and key findings.
• Generate regular reports and presentations to update stakeholders on progress and outcomes.

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services. In addition to supporting implementation of Visa products and services globally, Client Services is also responsible for a host of critical services that support the broader Visa organization and clients, including Visa Rules management, cardholder disputes, compliance, client testing and configuration, and client tools.

We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What a Senior Consultant, Client Success does at Visa

As a Senior Consultant, Client Success, you will be leading Client Services operational engagements for key regional Merchants. This position requires execution, analytical skills, and client relationship abilities. This role works independently.

In this role, you are expected to:

• Partner with Account Executives (AEs) to lead operational activities with our client providing an advanced level of technical consultation on systems and services.
• Act as liaison for the client and provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.
• Provide proactive planning and operational support to ensure that both the client and Visa are operating in the most effective and cost-efficient manner while managing costs and increasing overall transaction performance (including authorization, clearing & settlement, back-office processing).

• Represent complex customer change requests, system, or operational requirements, negotiate, and manage expectations.
• Lead operational activities with key regional Merchants.
• Develop and deliver operational account plans & delivery roadmaps for key regional Merchants, supporting key client objectives and Visa initiatives.
• Develop and manage strategic planning, operational initiatives, special projects, and client-driven continuous improvement plans, including driving adoption of Value-Added Services.
• Ensure that Client Services team deliver Visa’s objectives whilst helping to drive client success and a high level of client satisfaction. 
• Assist in incident management, identifying processing problems and client impacts, communicate ongoing situation status and resolution.
• Work with our clients to manage assignments such as client initiatives, or change requests that are diverse in scope, and determine the appropriate courses of action to deliver.
• Focus on improvement of performance, cost effectiveness & compliance, introducing operational best practices and client processing optimisation.
• Identify additional business opportunities for clients, drive value-added services and new payment flows to increase service quality & revenue.

Why this is important to Visa

• Client Success is a critical function in Visa.  We are the subject-matter-experts to deliver best-in-class client services from operational perspective. This role will also provide the opportunity shape how we lead the management of our client through support and input into the tools, capabilities and processes that impact the client experience. This enables us to deepen our partnership with our clients and bring value to their business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Play a strong role in the delivery of projects across the entire process including the design of the questionnaire, analytical plan, and reporting
• Work closely with the manager to gain feedback and ensure client needs are met
• Liaise with the Project Management team involved to ensure smooth execution across all key stages in the project (Pre-field, in-field, and post-field)
• Manage fieldwork briefing & debriefing, fieldwork observation (when required), providing timely & regular updates to client
• Provide client servicing on business questions and continue to build industry knowledge to gain expertise
• Proactive in addressing possible red flags, takes initiative in providing solutions to any issues
• Prepare code frames, tabulation specs, and the right charting template and submit them to the Data Processing team/ Chartist.
• Conduct verbal presentations of the findings, either partial or full presentation to the client
• Takes initiative in seeking resources/assistance, and makes corrections while ensuring the project is executed within the scheduled timeline and budget
• Participate in regular review/feedback of systems, procedures, and any operation concerns with the end goal of improving productivity and cost efficiency
• Provide coaching & guidance to juniors in relevant project management topics
• Perform other related functions that may be assigned
• Drive overall client satisfaction to achieve a high Net Promoter Score (NPS) and a high-performing environment

Job Title: Tech Co-founder/CTO - Mobile Application Development

Location: Singapore

About Us: TheCS.io is Singapore startup. We are an innovative coliving startup that’s reshaping the urban living experience. We’re leveraging technology to create smart, sustainable, and community-driven living spaces for the modern urbanite.

The Opportunity: We’re on the hunt for a Tech Co-founder/CTO who is not just adept at coding but is also passionate about building technology that makes a difference. Your primary role will be to spearhead the development of our mobile application, which will serve as the central hub for our residents’ coliving experience.

What You’ll Do:

• Lead the creation, Hands-on Development and Launch of our mobile application from the ground up.
• Collaborate with the founding team to align the app’s development with our business goals and user needs.
• Plan for and in future build and manage a tech team to develop a robust, intuitive, and feature-rich mobile application.
• Stay abreast of the latest trends in mobile technology and suggest innovative features to keep us ahead of the curve.
• Oversee the app’s maintenance, updates, and iterations based on user feedback and analytics.

Who You Are:

• A visionary technologist with a track record of developing and launching successful mobile applications.
• Entrepreneurial and ready to take on the challenge of building a tech startup’s foundation.
• A leader who can inspire and manage a team of developers.
• Someone with a deep understanding of mobile app architecture, design, and development.
• Proficient in cross-platform mobile development frameworks to ensure our app is accessible on all devices.
• A problem-solver who thrives in a fast-paced, dynamic environment.
• Creative and able to work with limited resources in a highly competitive startup environment.

Qualifications:

• Proven experience of at least 6 years in mobile application development, with a portfolio of launched apps.
• Strong knowledge of programming languages like Swift, Kotlin, and JavaScript, Flutter, React Native.
• Familiarity with mobile app design principles and the latest industry trends.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Previous experience in a startup or scaleup environment
• Knowledge of cloud platforms (e.g., AWS, Azure, or Google Cloud)
• Experience working with and integrating third-party tools and SaaS platforms (Good to have)
• Familiarity with database systems (SQL, NoSQL)
• Proven ability to efficiently manage all aspects of the software development life cycle, including successfully managing distributed teams
• Solid understanding of backend technologies, including server-side languages (e.g., Node.js, Python, Ruby) and API integration
• Entrepreneurs with lesser experience but have the right skillsets and motivations may apply as well.

Compensation:

• Do note this is more of a ESOP/ Equity role rather than a salary focused role for now.
• A competitive equity package (ESOP) with considerable ownership potential.
• A very low base mthly salary ($500-$1000) as the company is in an early startup stage with the promise of growth as the company scales.
• The unique opportunity to shape the future of coliving and make a real impact on how people live.

Do Apply or Join us if :

• You Want to Build A Start-Up.
• You want to be the founder of a business together with 2 other business owner co-founders. To succeed, you should show an entrepreneurial drive to build your business and fulfil your role as founder.
• You are a Risk Taker, Accomplishments and Challenges excite and motivate you.

Join Us: If you’re ready to co-found a company that’s changing the game in urban living, send your resume/CV and a cover letter to [email protected]. Let’s build something great together.

Responsibilities:

• Assist in the day-to-day financial operations of the company, specifically in the areas of accounts payable and accounts receivable.
• Ensure accurate and timely processing of vendor invoices and employee expense claims.
• Prepare and reconcile vendor payments.
• Monitor and reconcile customer accounts and follow up on outstanding payments.
• Assist in the preparation of financial reports and analysis.
• Support month-end and year-end closing processes.
• Assist in the maintenance and updating of financial records and documentation.
• Collaborate with cross-functional teams to resolve any financial-related queries and issues.

• Diploma or degree in Accounting, Finance, or related field.
• Minimum 1-2 years of experience in a similar finance or accounting role.
• Knowledge of accounts payable and accounts receivable processes.
• Proficiency in using accounting software and MS Office applications.
• Strong attention to detail and accuracy.
• Good communication and interpersonal skills.
• Ability to work independently and in a team.
• Ability to meet deadlines and prioritize tasks.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Design, develop, and implement compensation and benefits programs that align with the company's overall compensation strategy.
• Conduct market research and benchmarking to ensure competitive and fair compensation practices.
• Manage the annual salary review process, including salary benchmarking, budgeting, and communication.
• Administer employee benefits programs, including health insurance, retirement plans, and employee wellness programs.
• Ensure compliance with legal and regulatory requirements related to compensation and benefits.
• Provide guidance to HR and management on compensation and benefits issues and best practices.
• Develop and deliver compensation and benefits training programs for HR and hiring managers.
• Stay updated on industry trends and changes in compensation and benefits practices.

• Bachelor's degree in Human Resources, Finance, or related field.
• Minimum 5 years of experience in compensation and benefits roles.
• Strong knowledge of compensation and benefits principles, practices, and regulations.
• Experience in job analysis, salary benchmarking, and designing salary structures.
• Proficient in using HRIS systems and MS Office applications.
• Excellent analytical and problem-solving skills.
• Detail-oriented with strong organizational skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Are you a forward-thinking problem solver with a passion for pioneering innovative solutions? We are on the lookout for a talented Solution Architect to lead the design and deployment of innovative product architectures in Singapore. In this role, you will play a key part in ensuring the reliability, performance, scalability, and maintenance of cutting-edge solutions. If you're ready to be at the forefront of technological advancement and make a meaningful impact in shaping the future, join us in this exciting opportunity.

Key accountabilities:

responsible for developing reference architecture, solution architecture, related standards, architecture patterns and partnering with IT and business stakeholders to create business values across the value chain.

Understand business requirements

• Develop an understanding of the customer business, expectations, constraints and opportunities

• Participate in technical analysis and architectural workshops with client architects, program management,

business/ technical analysts to translate new opportunities into full lifecycle product components and

strategize their project implementations.

• Understand Alstom enterprise architecture, products and practices

• Identify key stakeholders and create strong working network

Design the solution architecture

• Analyze and evaluate existing architecture and prescribe new technology upgrades and architectural

solution on cloud/on-premise platforms.

• Design a solution design that fulfils the business requirements

• Enable development and growth of products through proof-of-concept

• Leverage new partners and technology to build innovative and competitive solution

• Drive compatibility, interoperability, stability and usability of recommended solution architecture

• Support team in business proposal

• Perform systems modelling, simulation, and analysis to ensure the soundness of new solution

• Analyse impact of a solution on client’s overall business processes and systems to mitigate business

risks

Develop technical roadmaps and support solutions implementations

• Design and lead the set-up of new development and production environment for the development teams

• Assist development team in the end-to-end development, testing and implementation of solutions

• Support risk identification and development of risk mitigation strategies associated with the solution

implementation

• Foster continuous improvements in the design processes, models and approach

• Support the analysis of the functionality and constraints of recommended solutions/changes across

multiple systems/platforms/applications

• Develop architectural frameworks for innovation products

• Support client to resolve technical issues

Contribute to the Innovation strategy of the company

• Build industry expertise and become a contributor to Alston innovation strategy

• Recommend adoption of new technologies and applications to optimise existing solutions

• Scout and test new solutions available on the market

• Grow the Innovation station ecosystem with new local partnerships and open R&D projects

Mandatory:

▪ 5 to 10 years in IT and/or digital companies or software

or startups

▪ Extensive practice of data and software architecture design and development

▪ Experience of data modelling

▪ Experience in MLOps and DevOps including docker and ansible

▪ Experience with git and release management

▪ Demonstrable skills in customer-centric approach

▪ Data-oriented person with analytical mind and business acumen

▪ Knowledgeable on agile practices.

▪ Great communication and presentation skills.

▪ Experience in working in a fast-paced team culture.

Desirable:

▪ Experience working in Innovation / R&D team on new product development with fast tracking development.

▪ Good understanding of the Apache opensource ecosystem

▪ Experience with AIML and Big Data technologies like –Jupyter Notebook, Hadoop, PySpark, HIVE

▪ Experience with common data science toolkits

This is a full-time hybrid role for a Web Designer. As a Web Designer, you will be responsible for designing and developing creative, interactive and user-friendly websites and web applications. This role is located in Bukit Batok, but some work from home is acceptable. You will be ensuring that design and development projects are completed on schedule and meet the client's requirements and expectations. We are on the hunt for "A players" – exceptional individuals who are not just looking to develop their careers but are driven to excel beyond the confines of their job descriptions.

Job Description

• Design, develop, test, and deploy dynamic and responsive web solutions; mainly web-based WordPress sites/applications.
• Implement, and maintain new/existing web-based applications & websites
• Collaborate with stakeholders involved in projects (marketing, business reps)
• Communicate regularly on the progress of active projects and adhere reasonably to the agreed timeline
• Optimize, troubleshoot, and debug website issues
• Build and manage workflows on projects
• Write proper documentation for all projects
• Support and maintain existing / new projects
• Do up marketing/branding collaterals when needed
• Building and testing aesthetics, functionality, and user-friendliness of websites
• Implementing and ensuring website security and data protection
• Monitoring and analyzing site performance
• Updating website content and reviewing SEO

Ideal Candidate

• You possess at least a diploma/professional certification related in info-communication/design OR a proven portfolio of websites designed with 1-year experience
• Some knowledge & experience with WordPress CMS and extensions, plugins, and visual builders i.e. Elementor, beaver builder, wpbakery etc.
• A fair understanding of front-end technologies like HTML5, CSS3, JavaScript, jQuery is required
• Design knowledge (UI/UX)
• Some experience in Figma/invision/Adobe XD
• You thrive in a fast-paced environment and view every challenge as an opportunity to grow.
• You are a quick learner with excellent analytical skills, and you are comfortable dealing with multiple priorities simultaneously and willing to learn new setup

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.

We are looking for Human Resources Manager to lead the HR team and partner with our leaders in Singapore. You will be accountable for all areas of HR including a strategic focus on recruitment, employee engagement, compensation and reward and talent development. This role will report into the Head of Operations and will be expected to drive and manage the complete people agenda to support the growth of the restaurant group (current headcount of 100 in Singapore) and internationally. The role has one to two direct reporting HR Assistants.

A few of the defining attributes of the candidate include a resilient and positive attitude, creative and innovative solutions and strong understanding of Singapore talent market and employment regulations. Able to demonstrate solid knowledge and experience of efficient and fair Human Resources processes and procedures and the ability to foster an exciting and collaborative culture in the company.

Areas of Responsibility:

• Support departments in the development and delivery of strategic HR plans to fit with the overall business direction.
• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Contribute to shape the business from team structure, engagement and culture perspective.
  Strategic delivery of talent acquisition including collaborating with department heads to understand business growth, skills and competencies required and advising on best practice selection.
• Managing the HR Assistant in recruitment operations in end to end recruitment and selection.
  Accountable for payroll processing with the HR Assistant to ensure timely and accurate processing of payroll transactions including salaries, benefits, taxes, and other deductions.
• Establish the human resource requirements of the organization in terms of engagement retention, performance management and succession planning.
• Ensure compliance with statutory reporting and filing requirements e.g. CPF, IRAS, MOM, NS and other government-related claims as well as administering work pass application/ issuance/ renewal/ cancellation etc.
• Facilitate analytics and audits by providing reports, records and documentation to the leadership team and to internal or external auditors.
• Maintain and enhance employee benefits programs, including compensation, health insurance, expenses, reimbursement and leave entitlement.
• Review training needs of the organisation on a regular basis and advise managers and leadership of strategic learning and development as well as managing costs and investigating grant applications accordingly.
• Bridge management and employee relations by addressing demands, grievances or other issues
• Administer the overall overseas training exchange program, including inbound and outbound travel management.
• Manage other HR projects and initiatives as required which includes employees activities such as team building, year-end staff dinner.

We Are Looking For Someone Who:

• Shows a passion for people and workplace culture
  Ideally possesses relevant experience within hospitality and F&B industry
• A leader and team player, goals oriented, independent, highly motivated and with speed of execution
• Has strong communication, interpersonal and organisational skills in a fast-paced environment
• Demonstrable experience with Human Resources metrics, policies, recruitment, learning and development
• In-depth knowledge of Singapore labour laws and HR best practices in accordance with TAFEP guidelines
• Degree in Human Resources or related field with at least 3 years of HR Manager experience or Diploma in Human Resources with at least 5 years of relevant experience
  

Job Descriptions

• Provide consistent professional massage (body and/or foot) in accordance with industry standards.
• Ensure high level of service standards
• Responsible for the maintenance of cleanliness and neaness of the spa facilities, treatment rooms and other parts of the spa.
• Responsible in preparing the necessary treatment products, replenishment of stocks, towels supply etc.
• Handle customer queries and conerns effcieintly and politely
• Follow and comply with the intrucstions given by Spa Manager

Requirements

• Preperably with iTEC/WSQ certification or massage certification
• Able to commit on Weekends/public holidays
• Mininum one year relevant experience
• Pleasant personality and hardworking

Benefits

• Attractive Salary
• Conducive working environment

Job Description

Job Requirements:

• Degree / Diploma in Quantity Surveying / Building or its equivalent

• 5 years and above experience as QS at the Main Contractor Company

• Able to work independently, pro-active and a good team player

• Able to work with and meet tight deadlines

• Resourceful and meticulous with attention to detail

Job Description:

• Measuring quantities and taking off

• Running of project managing progressive and variations

• Seeing through the project from tender to award to final accounts

• Prepare and analyse cost comparison

• Obtaining quotations, liaising, and negotiating with sub-contractors and suppliers

• Prepare Variation Orders, claims, final accounts, settlement, and sub-contractor payments

• All other QS related job

• Assist in maintaining proper documentation for the Company's ISO system

Additional Information

Career Level

Senior Executive

Qualification

Diploma, Advanced/Higher/Graduate Diploma

Years of Experience

Three years

Job Type

Full-Time

1. Perform piping design and pipe support design.

2. Interpret and develop PFD & P&ID.

3. Apply international standard and practices such as ASME, ANSI code. Familiar with pipe / tank specifications, nozzle specifications and orientation of nozzles.

4. Perform Material Take Off (MTO) from piping drawings.

5. Perform pipe stress analysis and surge analysis.

6. Responsible for reviewing of piping/mechanical documents and specification from clients and consultants.

7. Responsible for review and check of all piping/mechanical documents and drawings from vendors and suppliers.

8. Prepare technical datasheet and specification.

9. Co-ordinate with engineers of either disciplines within the department.

10. Liaise with clients, consultants, sub-contractors to resolve technical issue at site or in office.

11. Lead and interface within inter-disciplines for all technical matters.

12. Pre-procurement preparation including evaluation of technical and commercial bid from vendor and supplier.

13. To provide engineering support in tendering of new project such as preliminary design, material and cost estimates etc.

14. Provide technical support to project team for on-going projects and resolve any technical issue on site.ue on site.

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

Responsibilities:

• General Sales support duties
• General logistics duties
• Answering phone calls
• General admin work
• Filing and organizing
• Arranging and packing stock for deliveries
• Ability to work independently and multi-task
• Any other ad-hoc duties assigned

Requirements:

• Candidate must possess minimum
• Nitec/’O’/Diploma Level qualifcation Experience in basic sales knowledge and logistics coordination preferred
• Possess initiative, able to work
• independently after training
• Strong communications skill and
• organized, ability to multi-task
• Fluent in English and Mandarin is a must (both written & spoken)
• Computer literate, knowledge of Microsoft Office software. Outlook, Word, Excel and PowerPoint is a must

What we can offer:

• 5 day working per week / WFH when required by law
• Annual & medical leave
• AWS & Bonus
• Immediate Vacancy
• Salary range: 2.5K to 3.5K

Please include in your resume:

• Positions held, current/last drawn salary
• expected salary
• reason for leaving previous job

We regret that only short listed candidates will be notified