Responsibilities:

• Scrape, rinse, and load dishes and utensils into dish machine
• Wash and sanitize all pans, utensils, and dishes
• Clean, sanitize, and maintain dish machine
• Unload dishes and utensils from dish machine and organize them properly
• Empty trash containers regularly
• Maintain a clean work area and kitchen by sweeping and mopping as needed
• Perform additional cleaning duties as requested
• Clean food prep stations and equipment
• Clean both toilet and floor area daily

Requirements:

• Hardworking and be responsible
• Has high safety awareness
• Able to work independently and able to multi-task
• No prior skills and education is required

Responsibilities:

• Responsible for cleanliness of public area
• Sweep, scrubs and mop floors
• Conduct frequent checks of all restrooms and clean them, replenishing amenities as required
• Vacuum carpet, hard floors
• Upholstery using appropriate machine and mechanical attachments
• Ensuring economical use while replenishing supplies into restrooms
• Carry out correct procedure for rubbish disposal
• Reports all defects and update superior
• Responsible for correct care and maintenance of all machinery and tools used
• Ensure all assigned tasks are completed before the end of shift
• Performs any other duties as may be assigned from time to time by Management

Requirements:

• A team player
• Good communication skills
• Pleasant and polite and able to work independently
• No experience is welcomed

Responsibilities:

• Loading and unloading cargoes from and to the containers
• General warehousing and housekeeping duties
• Responsible to complete the job process from Inbound to Outbound
• Ensure that the administration work that goes along with the processes are conducted in a proper manner
• Ensure proper records and for the stock/cargo kept in the warehouse
• Working together with Warehouse Coordinator to run the day to day operations
• Ad hoc work as and when may be assigned

Requirements:

• Be proactive towards clients and staff
• Possess high integrity and strong commitment
• A good team player and yet able to work independently
• Able to work on Saturdays for half day
• Working hours: Monday - Friday, 9am - 6pm, Saturday, 9.30am - 6pm
• Location: Toh Guan

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

We're on the lookout for a Fashion Designer to join our dynamic team and redefine the way uniforms make a statement. If you have an innate flair for fashion, an eye for detail, and the ability to transform ordinary into extraordinary, we want you!

Key Responsibilities:

1. Trendsetting Designs: Craft cutting-edge uniform designs that seamlessly blend style and functionality, setting trends rather than following them.
2. Innovative Materials: Source and experiment with avant-garde fabrics, ensuring uniforms not only look exceptional but also provide comfort and durability.
3. Client Collaboration: Collaborate with diverse industries and clients to understand their brand ethos, translating it into bespoke uniform collections that elevate their professional identity.
4. Storytelling Through Style: Use your design prowess to tell captivating stories through uniforms, turning them into powerful visual narratives that leave a lasting impression.
5. Sustainability Champion: Infuse sustainability into uniform design, making eco-conscious choices without compromising on the aesthetic appeal.
6. Prototype Perfection: Oversee the creation of prototypes, meticulously refining each detail until perfection is achieved.

Qualifications:

• A portfolio that showcases your creative genius and ability to merge functionality with fashion-forward aesthetics.
• Minimum Diploma in Fashion design or Merchandising.

How to Apply:

Ready to leave your mark on the world of professional attire? Send your resume, portfolio, and a brief cover letter explaining why you're the perfect fit for this role to [email protected]

Join us on the journey to redefine uniform fashion and make every workplace a runway of style and sophistication!

• Produce video content for marketing campaigns and social media
• Organize, plan & assist in photoshoots
• Follow specific directions and execute creative according to specific photography/videography styles and guidelines
• Working with the marketing team, actively involved in brainstorming content creation, presentations of concepts, and research on trends and directions.
• Involve in the post-edit process, filming, and pre-planning stages
• Design and produce graphics for marketing collaterals including flyers, signage, email, social, and web

Requirements

• Graphic design, video production, related diploma or degree is preferred
• Proficient in photography/videography techniques, including lighting, audio/video editing, graphic design
• A keen eye for composition and the ability to imagine how photos/videos will be used across different media platforms
• Initiative to learn, propose new ideas, explorative creativity drive, and ability to produce creative concepts and ideas would be a huge plus point
• Design skills in Adobe Photoshop, Illustrator, Final Cut Pro - or - Premiere Pro, and After Effects
• Ability to work under pressure and tight deadlines while delivering quality results

Benefits

• Competitive salary and benefits: SGD 600 to SGD 1000 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Snacks, coffee, drinks, in the office

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Work Location: Tuas

Chef Responsibilities:

• Ensuring that all food is of excellent quality and served in a timely manner.
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients.
• Overseeing all kitchen operations.
• Coordinating kitchen staff, and assisting them as required.
• Training staff to prepare and cook all the menu items.
• Taking stock of ingredients and equipment, and placing orders to replenish stock.
• Enforcing safety and sanitation standards in the kitchen.
• Creating new recipes to keep the menu fresh.
• Keeping up to date with industry trends.
• Receiving feedback and making improvements where necessary.

Chef Requirements:

• Culinary school degree/diploma.
• Past experience as a working chef.
• Advanced knowledge of the culinary arts.
• Perfectionism in sanitation and quality control.
• Portfolio of creative, unique dishes.
• Expert multitasking ability.
• Great leadership and interpersonal skills.
• Ability to run stocktaking and place orders for resupply.
• Exemplary work ethic in a high-pressure environment.
• Passion and pride for delighting people with food.

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

Responsibilities:

• Tabulate quantities, estimate cost and request for quotation
• Knowledge of electrical products and costings
• Updating contract documents, drawings, and correspondences
• Submission of progress claims and site valuations
• Preparation of Variation Order for submission
• Liaise with subcontractors and clients
• Ensure the timely completion of a given tender assignment

Requirements:

• Candidates must possess at least Diploma/Degree in Quantity Surveyor or Engineering or equivalent
• Minimum 3 years of QS experience
• Computer skills – Microsoft office skill (Excel, Words. AutoCAD, etc.)
• Must be able to communicate in English
• Independent, resourceful, pro-active and responsible
• Able to work under a tight timeline
• Must be team player

Key Responsibilities

• Deliver field service support and assistance to troubleshoot, repair, maintain and upgrade equipment at customer locations.

• Provide email and phone responses to customer requests for technical assistance in accordance with customer agreements and contractual obligations.

• Mentor less experienced Field Service Engineers on technical and administrative tasks. This may be delivered via informal on-the-job training and more formal classroom training.

• Develop and publish training material to support, and deliver, customer and FSE training, within the region. • Develop and translate technical documentation for procedures and processes used by regional FSE teams and customers.

• Promote, manage, and execute Preventative Maintenance Agreements at customer sites, working with management and sales teams to ensure contractual obligations are met.

• Troubleshoot electro-mechanical systems by reading schematics, piping and instrumentation diagrams and any technical documentation necessary to perform electrical or mechanical repairs.

• Always follow safe work practices, attend safety training as assigned, and comply with all Entegris, customer and local safety regulations.

• Provide timely support to global FSE teams through email and international travel as required.

• Maintain proper documentation for all on-site field service support calls and any critical equipment information gathered via phone/email.

• Provide parts/labor requirements to local CSR (Customer Service Representative) for customer quote generation.

• Coordinate service activities within the local FSE team at customer sites, scheduling FSE visits and providing primary communication with the customer on timing and activities being performed.

• Work with local sales and application engineers to ensure customer satisfaction with service performance and delivery and to coordinate cross-functional meetings and technical actions as required.

• Provide detailed verbal and written feedback to Engineering, Quality Assurance, and other departments as necessary.

• Serve as primary contact for large customer sites, coordinating with sales, field applications and other Entegris groups on customer communication, requirements and obligations.

• Attend and successfully complete all required corporate training.

Requisite Criteria & Skills

• Technical, engineering or scientific degree or equivalent field service experience required

• Minimum 5 years of Field Service experience.

• The ability to independently understand, troubleshoot, and resolve hardware and software issues in complex electromechanical and pneumatic systems.

• The ability to work both independently and as a team is required while communicating effectively to both internal and external customers.

• Strong computer skills including word processing, spreadsheets, email, etc.

• Strong communication skills, English fluency a significant plus

• Semiconductor and/or gas industry experience a plus

• Ability to obtain a valid Passport and Visas for international travel is required

• Valid driver’s license required

Interested candidates please share your resume to [email protected] with all details like current salary, expected salary and notice period

Regards

Shashi (R23112213)

Just Recruit Singapore Pte Ltd (EA12C6295)

Job Scope :

• Design of air treatment systems.
• Manage the fabrication air treatment equipment including quality checks.
• Manage and execute projects.
• Working with client’s project team on project implementation.
• Supporting client on site work for supervision of equipment installation, site acceptance test and process commissioning.
• Assist HAZOP facilitator for HAZOP workshop and preparation of presentation materials and reports

Qualification:

• B Engineering (Chemical or Mechanical)
• Knowledge of Microsoft Office, Autocad

Other requirements:

• Positive attitude, independent and need minor supervision
• Good communication and social skills
• Able to communicate with client’s project team of different roles and levels
• Person who is wiling to learn and excel in his/her career
• Ability to communicate in English and write reports
• Some work experience is good but fresh graduates are welcome as mentoring is provided.

Write in to [email protected] or whatsapp 98002628

Responsibilities:

• Perform general bookkeeping and full set of accounting functions - handle daily operational AP/AR tasks including invoicing, payment, receipts etc
• Perform monthly reconciliation and reports
• Debts collections - Contact customer to ensure that their payments are made on time
• GST filing
• Prepare monthly sales commission and checking of incentives
• Handle any other ad-hoc hoc assignments and projects as assigned

Requirements:

• Meticulous and organized
• Possess positive learning attitude & a good team player
• Pro-active and able to multi-task and work independently within deadline
• Knowledge of "XERO" Software will be advantage
• With at least 2 years accounting experience will be advantage
• Working hours & days: 5 days work week 9am to 6pm
• Working location - Ubi

Job Description

1. Market Research and Analysis: Conduct thorough market research to understand industry trends, consumer preferences, and competitor strategies. Analyze market data to identify opportunities and challenges in the automotive sector.
2. Strategy Development: Develop marketing strategies and plans that align with the company's objectives and the automotive industry's trends. This includes campaigns for product launches, brand promotions, and market penetration.
3. Brand Management: Oversee and enhance the brand's presence in the automotive market. Ensure consistent brand messaging across all marketing channels.
4. Product Promotion: Plan and execute promotional activities for automotive products or services. This may include digital campaigns, print advertising, events, sponsorships, and collaborations.
5. Content Creation and Management: Oversee the creation of engaging and informative content for various platforms, including websites, social media, and print media.
6. Customer Engagement: Develop strategies to engage with customers, including loyalty programs, customer feedback initiatives, and community building.
7. Budget Management: Manage the marketing budget effectively, ensuring that resources are allocated optimally for maximum impact.
8. Team Collaboration: Work collaboratively with sales teams, product development teams, and other departments to ensure cohesive and effective marketing efforts.
9. Reporting and Analytics: Monitor and report on the effectiveness of marketing campaigns and strategies, using metrics and analytics to guide future marketing decisions.

Requirements

1. Educational Background: Diploma or Bachelor's degree in Marketing, Business Administration.
2. Industry Experience: Proven experience in the automotive industry, with a strong understanding of automotive products, services, and consumer behavior. Experience in automotive industry preffered.
3. Marketing Expertise: Solid background in marketing principles, including digital marketing, market research, brand management, and campaign execution.
4. Communication Skills: Excellent communication and interpersonal skills for engaging with customers, partners, and internal teams.
5. Analytical Skills: Ability to analyze market data and insights to inform marketing strategies and decisions.

Responsibilites:

• Install, repair, and maintain refrigeration systems, including refrigerators, and some others prism products
• Diagnose and troubleshoot system issues, including mechanical, electrical, and refrigerant related problems
• Repair or replace faulty components, such as compressors, condensers, evaporators, motors, and fans
• Perform regular preventive maintenance on refrigeration systems to ensure optimal performance and prevent breakdowns
• Conduct system tests to verify performance, temperature control, and refrigerant levels
• Calibrate temperature controls, thermostats, and pressure switches as needed
• Follow safety protocols and guidelines to ensure a safe working environment
• Adhere to relevant regulations, codes, and industry standards for handling refrigerants and electrical systems
• Maintain accurate records of repairs, maintenance activities, and parts inventory
• Provide excellent customer service by addressing client inquiries and resolving issues promptly
• Stay updated with advancements in refrigeration technology, industry trends, and best practices
• Collaborate with team members and contractors to complete projects and assignments
• Any other ad-hoc duties as assigned by superior/or manager

Requirements:

• Min O-Level or equivalent. Relevant certifications or vocational training is a plus
• Min 2 years’ experience as a Refrigeration Technician or similar role
• Strong knowledge of refrigeration systems and components
• Familiarity with electrical systems and troubleshooting techniques
• Ability to read and interpret technical manuals and diagrams
• Excellent problem-solving and analytical skills
• Detail-oriented with a strong commitment to quality and safety
• Excellent communication and customer service skills
• Ability to work independently and under pressure
• Valid Class 3/3A driver's license or equivalent SG driving license

• Managing the planning and design stages of construction projects.
• Contributing technical expertise to project drawings and designs.
• Performing cost calculations and preparing financial projections.
• Preparing work schedules in collaboration with the project manager.
• Liaising between contractors, subcontractors, vendors, and suppliers.
• Overseeing construction engineering processes.
• Performing regular tests on materials and procedures to ensure compliance with industry regulations.
• Ensuring that the construction project is completed on time and within budget.
• Documenting processes and keeping detailed construction logs.
• Presenting construction project progress updates to clients and senior manangement

Responsibilities:

• Achieve the shop sales and objectives that are set by the company
• Accountable and responsible for the day-to-day effective and efficient operations of the shop
• Responsible and committed in training staff and building teamwork
• Possess strong product knowledge, selling skills and able to manage optimal stock level in the shop
• Coach and counsel the team members for optimal shop performance
• Assist superior by performing the duties and tasks that are assigned at any time

Requirements:

• Able to work during weekends and public holidays
• Proven sales results, superior people management skills and shop operations experience
• Strong in coaching and counselling of team
• A team builder and developer
• Constantly explore and groom individual potential to acquire the skills and knowledge needed in the job

Core responsibilities

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications

• Minimum Diploma in related fields
• 3 to 5 years’ administrative or operational experience preferred
• Possess effective organizational and follow-up skills with eye for details
• Able to interact professionally with both internal and external customers
• Proficient in MS Excel and Word

Responsibilites:

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures
• Organizing, attending, and participating in stakeholder meetings
• Documentation and following up on important actions and decisions from meetings
• Preparation of necessary presentation materials for meetings
• Ensuring project deadlines are met
• Determining and assisting in project changes
• Providing administrative support when required
• Undertaking project tasks as required
• Assist in the development of project strategies alongside the management
• Ensuring projects adhere to necessary frameworks and all documentation is maintained appropriately for each project as required
• Assessment of project risks and issues and providing solutions wherever applicable
• Ensure stakeholder views are managed and aligned towards the best solution.
• Facilitate meetings where appropriate and distribute minutes to all project team members
• Adhere to project management calendar for fulfilling each goal and objective

Requirements:

• Working hours & days: 5.5 days work week
• Working location: CBD Area

Responsibilities:

• Tabulate quantities, estimate cost and request for quotation
• Knowledge of electrical products and costing
• Updating contract documents, drawings, and correspondences
• Submission of progress claims and site valuations
• Preparation of Variation Order for submission
• Liaise with subcontractors and clients
• Ensure the timely completion of given tender assignment

Requirements:

• Candidates must possess at least Diploma/Degree in Quantity Surveyor or Engineering or equivalent
• Minimum 1 year of QS experience
• Computer skills – Microsoft office skill (Excel, Words. AutoCAD, etc.)
• Must be able to communicate in English
• Independent, resourceful, pro-active, and responsible
• Able to work a under tight timeline
• Must be team player

Benefits

• 14 Days Annual Leave
• 14 Days MC
• AWS + PB (Depends of yearly Business)
• Yearly Entertainment Allowance
• Company Trip
• Company Activities

Responsibilities:

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures
• Review and maintain all HR related policy
• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Reports generation
• Payroll administration
• Work pass administration
• Perform any other ad-hoc duties as assigned

Requirements:

• 2 years’ experience and above is preferred
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment
• Ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

(a) Care duties

• To assess & review needs of potential and current befriendees, manage befrienders and befriendees matching and conduct necessary training and onboarding for befrienders.
• To ensure timely and accurate data input of all befriending activities​ in Salesforce,
• Facilitate and Support in Step-up care for befriendees and CREST P3 clients,
• Serve as a conduit for other Brahm Centre’s services (COMIT, Case Management, Elder-sitting, Counselling, Wellness etc); escalate when needs emerge,
• Participate and support in ad-hoc excursion trips to build rapport with clients and their caregivers,
• Assist in planning and support of mass dementia screening and mental health awareness outreach events
• Assist in regular outreach and community screening of assigned portfolio,
• Provide case management services (i.e. visit and assess their home situation, study family dynamics and care needs for both clients and their caregivers),
• Provide holistic care support to clients who are at risk of depression, dementia and other mental health conditions,
• Conduct regular home visits and/or phone calls and make periodic invitations to suitable clients to attend social activities and programs conducted in the Centre,
• Provide person-centric care (social and health), psychoeducation, information, and support for clients and caregivers through emotional support, follow-up, and service linkage,
• Collaborate with community partners, healthcare institutions and government agencies to provide holistic care support and service interventions to clients and caregivers,
• Maintain proper documentation and secure storage of case files, referrals, and other related documents across various systems i.e. Salesforce, Acutenet, Integrated Referral Management System (IRMS).
• Any other administrative roles that may be assigned to you.

(b) CSO area

• Attend to the daily operations of the centre, including ensuring proper housekeeping and serviceability of facilities and availability of material resources (eg toilet rolls, newspaper for art courses).
• Assist with centre programs support, NSA verification and attendance taking of clients and visitors to the centre.
• Assist clients with Skillsfuture applications where required.
• Preparation of venue and logistics for courses and other events. Ensure facility is in compliant with necessary health regulations, kept clean and tidy, and centre programs run smooth.
• Attend to general enquiries and feedback from customers and cross-selling of courses, talks and activities (held onsite and online).
• Assist with pre and post course/event preparations.
• Ensure accuracy and timely entry in salesforce i.e. new members creation, new events creation and marking of attendance
• Ensure daily reconciliation of takings with tracker.
• Any other administrative role that may be assigned to you.

(c) Programs

• Ensure that trainers and Finance are informed of final number of participants 5 days prior to course commencement date.
• Have oversight on programs and offering by Brahm Centre and the availability of slots for courses in order to promote and maximise sales for courses and activities
• To host and facilitate centre events where required
• To support centre for any onsite or offsite outreach events where required

Responsibilites:

• Loading, transporting, and the items to clients or businesses in a safe, timely manner
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
• Providing excellent customer service, answering questions, and handling complaints from clients
• Assessing the site where the ceiling fan is to be installed to assess the space and determine the most appropriate location for the fan
• Ensure that the ceiling is strong enough to support the weight of the fan, and by creating a suitable mounting location for the fan
• Installing and assembling the ceiling fan, wiring it to the electrical system, and mounting it securely to the ceiling safely and efficiently
• Test the ceiling fan to ensure that it is functioning properly and that there are no electrical or mechanical issues
• Clean up the site after the installation is complete, including removing any debris or packaging materials
• Provide advice and guidance to the customer on how to use and maintain the fan, as well as answer any questions the customer may have about the installation process and the products
• Provide a comprehensive range of electrical services, including but not limited to pulling electrical wires, installing power switches, and any other electrical works tasks
• Provide false ceiling works with customisability to meet client-specific needs and requirements in a safe and efficient manner
• Provide excellent customer service, answering questions, and handling complaints from clients
• Abiding by all transportations laws and maintaining a safe driving record
• Daily reporting and weekly reporting to direct manager
• Other tasks, when required by the immediate supervisor

Requirements:

• Experienced in installation, maintenance, troubleshooting and repairing of a ceiling fan is a bonus
• Handyman experience will be an advantage
• Ability to walk, drive, lift and carry heavy items for extended periods
• Basic command of English, spoken and written.
• A driving license is required and able to drive 10 feet lorry/van
• A minimum of 1-year experience is preferred
• Comfortable with 6 days work week (Monday to Saturday, 9am to 6pm)

Responsibilities

• Assist in formulating and implementing internal control procedure
• Assist in the review and recommendation on new finance work processes and improvements
• Daily monitoring of inward transactions
• Work closely with external counterparts for completion of monthly closing
• Ensure accurate & timely submission of claims and prompt disbursements
• Responsible for the processing of GIRO Application Forms and liaison with respective banks for approval
• Provide reliable details for cashflow projections
• Maintain Fixed Assets Register along with regular asset count.
• Liaison with HR for Payroll Reconciliation
• Proper documentation of workflow and policies
• Review AP ageing with long outstanding balances and follow-up closely for closure
• Liaison with audit partners
• Perform ad-hoc duties as assigned by superior

Requirements

• Able to work in a fast-paced environment
• Goal-oriented and meticulous to details

Job description

1) IT Support monitors and maintains the company computer systems, install and configure hardware and software, and solve technical problems.

2) Provide technical support to customers via email, phone and onsite.

Responsibilities

1) Serve as the first point of contact for customers seeking technical assistance over the phone and email.

2) Perform remote troubleshooting through diagnostic techniques and pertinent questions.

3) Perform regular system monitoring, backup status and OS updates.

4) Determine the best solution based on the issue and details provided by customers.

5) Direct unresolved issues to the next level of support personnel.

6) Record events and problems and their resolution in ticketing system.

7) Maintain up to date and accurate customer documentation.

8) Follow-up and update customer status and information.

9) Identify and suggest possible improvements on procedures.

Job Requirements

Candidate must possess at least Primary/Secondary School/"O" Level, Higher Secondary/"A" Level/Pre-U in any field.

At least 1 Year(s) of working experience in the related field is required for this position.

Proven experience as a help desk technician or other customer support role.

Tech savvy with working knowledge of Windows 10, Windows Server, DNS, router, NAS, email, printer.

Good understanding of computer systems, networking, ERP system.

Ability to diagnose and resolve basic technical issues

Proficiency in English.

Excellent communication skills.

Customer-oriented and cool-tempered.