Customer Engagement and Operational Execution:

• Engage in business development with existing and new customers for marine solutions.
• Regularly liaise with customers for new business inquiries, shipment details, and provide quotations and logistics solutions.
• Obtain customer approval for job and shipment confirmations.
• Execute new shipments in collaboration with network offices, ensuring accurate documentation and manifest generation.
• Contribute to process improvement by registering service failures.
• Oversee the execution of all shipments from initial stages to end delivery or on-board delivery.
• Coordinate with overseas offices for shipment booking, schedules, pre-alerts, tracking, delivery dates, and POD collection.
• Identify and report discrepancies in shipment details.
• Upload accurate PODs in the portal.
• Register jobs in the in-house system with accrued revenue/cost.
• Hand over shipment files to the billing or accounting team for final invoicing and documentation.

Administrative Processes and Customer Care:

• Update additional information in portal comment columns for future reference.
• Inquire with network offices for rates and coordinate various shipment executions.
• Ensure daily operational processes for customer care meet both customer and business needs.
• Maintain timely updates of customer records.
• Resolve issues and complaints from key clients effectively.

Responsibilities:

• Develop business strategies to raise customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional duties assigned by the management

Requirements:

• Posses 5 years of management/supervisory experiences
• Able to commit retail hours, weekends and public holiday
• Prefer experiences in setting up new outlet/operations
• Able to commence within short notice/immediate

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251

Registration No | R22111484

Business Analyst / Senior Business Analyst

Responsibilities:

Reporting to the Maintenance Manager, your responsibilities would be to:

• Support the day-to-day operation of projects need
• Understand and translate business requirements to requirement specifications and functional designs
• Ensure the system and deliverables are within the scope of the contractual requirements
• Responsible Unit Testing and System Integration Testing of Service requests and Defects reported.
• Work as a part of the team to meet project targets and quality objectives
• Lead and mentor members of the assigned project team
• Provide hands-on advice and coaching to members of the project team
• Supervise in trouble-shooting, optimizing and fine-tuning of the applications
• Supervise in deployment fixes and releases at in-house and customer environments
• Create and update relevant documents on all executed changes in a timely manner
• Respond to email from various customer queries and supervise troubleshooting issues raised by customers and providing its resolution
• To perform tasks as assigned beyond official working days and working hours when is required by customer of project needs.
• Create a positive team environment and coordinate work effort of each team member in a cohesive fashion
• Interact effectively with stakeholders at all levels
• Represent the company in a professional manner at all times and build positive relationships with clients and partner to the company’s benefit.

Requirements:

You should possess the following qualifications:

• Minimally Diploma or Degree of Information and Communications Technology discipline
• Preferably with at least 6 year of IT-related experience
• Preferably with experience using SQL query tool
• Able to speak well in both English and Mandarin
• Possess good English writing skills
• Possess good interpersonal skills
• Have positive attitude to meet new challenges

Salary range $3500 to $6500

1. Degree in Building/Construction Studies/Civil & Structural Engineering/Geological Science or equivalent

2. Ensure full adherence to company policies on-site, particularly health and safety standards

3. Able to manage and control workers and monitor their work closely

4. Attend project site meetings with the clients, consultants, sub-contractors, suppliers, authorities, etc. and to ensure the smooth progress of the project

5. Supervise the collection of soil and rock samples and instrument installation works

6. Prepare reports from fieldwork eg. Borelogs, installation records and daily journals

7. Co-ordinating with materials suppliers and managing the delivery, quality and installation of materials

Descriptions:

• Responsible for the strategic direction and overall management of the preschool
• Provide leadership for setting overall goals for the school as a basis for curriculum objectives
• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements including administration matters
• Oversee curriculum planning and professional matters
• Mentor teachers in all areas to facilitate collaborative approaches to learning, teaching and evaluation so as to improve overall performance standards and competencies
• Manage relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately
• Determine requirements that must be met regarding licensing, health and safety regulations from the start and local regulatory agencies
• Prepare budget and control budget expenditures

Requirements:

• Degree/Diploma in Early Childhood Care and Education or higher with 3-5 years of relevant experiences
• Registered and certified with ECDA as L2 with Leadership
• Effectively bilingual
• Passionate about nurturing a love for learning and in making a difference in the lives of children
• Islandwide location

Interested applicants, please send in your latest resume. We regret to inform you that only shortlisted candidates will be notified.

EA License No: 18C9251

EA Personnel No: R22111484

Job Description:

• Functional and coordinating roles in Finance, Operations and IT Support

• Assist with CDC Voucher 2024 and PTV exercises
• Administrative duties
• Any other ad-hoc duties assigned

• Attend to customers at the counter of the CC

Work Schedule:

Location: Chua Chu Kang

Salary: Hourly Rated

Duration: 12 Jan 2024 to 11 Mar 2024

• 4 Weekday and 1 Weekend , required to do minimal 2 – 3 afternoon shift per week.
• Morning Shift 9am to 6pm (1hr Lunch Break)
• Afternoon Shift 1pm to 10pm (1hr Lunch Break)

Job Requirement:

• Customer-oriented
• Able to work on weekends and on shifts

Job Scope:

• Liaise with divisions on mails, courier and other postal services required

• Liaise with vendors on the collection of mails and courier services required

• Sort and distribute incoming mails and couriers (into the respective pigeonholes)

• Perform updates (i.e. data entry) of incoming mails, outgoing mails and outgoing couriers in intranet portal

• Process mails, couriers and postage invoices on a monthly basis

• Handle requests for and issuance of office supplies

• Any other tasks required by Records Management team.

Requirements:

• At least three years of work experience (experience in despatch/mailroom services would be an advantage)

• Minimum Nitec qualification.

• Meticulous and a team player

Salary: TBA

Location: Havelock Square

Duration: Jan to June 2024

Working hours:

Mon to Thur : 8.30 am to 6.00 pm

Fri : 8.30 am to 5.30 pm

YOUR ROLE

Reporting to the Region HR leader, this position is responsible for driving a competitive, efficient and service oriented region compensation and benefit system and strategy designed to attract and retain high caliber employees in support of an employee-oriented and high performing culture.

Key Focal Areas of this role:

• To support Region Leadership by leading/advising on region C & B matters, which typically include salary review / hiring proposals, calculation of annual performance bonuses and guidance on any international mobility issues (in collaboration with Global Reward).
• To ensure fair and consistent application of company resources and adherence to policies and procedures in accordance with CEVA’s Global Reward Policy, Business Rules and local requirements.
• To drive implementation of strategic and tactical reward initiatives in the region as part of the CEVA’s Global HR strategy.
• To support the internal or outsourced payroll as the region requires management and employees that reflects the business objectives of the organization.

WHAT ARE YOU GOING TO DO?

Rewards Implementation, Executive and Governance

• Partnering with the region’s functional heads, implement CEVA’s Global Reward policies and processes to continuously support achievement of CEVA’s HR and business strategy and objectives (desired market positioning, employee demographics, market practice, etc).
• Critically monitor and review local Reward competitiveness and processes and proactively drive amendments and solutions including working with local/country HR teams to standardize compensation and benefit processes and ensure consistency within global and local structures.
• Support the negotiation of Collective Labor Agreements, where applicable
• Support on the development of Bonus Scorecards in line with the Management Incentive Plan (MIP) policy guidelines as issued by Global Reward.
• Calculate bonus payments based on ‘bonusable’ salaries as at 31 December.
• Develop and implement Salary Review Guidelines and support HR/Region leaders to develop increase proposals.
• Lead and drive the annual salary review cycle and exercise which includes:

1. Developing the Annual Salary Budget Forecast for all countries in the Region (for approval for Global Reward) and work with local/country Finance to implement/budget for (may need to link up with Global Finance for confirmation).
2. Developing the Annual Salary Ranges for the Region (for approval by Global Reward)
3. Determining employee’s RSP/Compa-Ratio as and when needed
4. Own the Comp Source tool and provide salary benchmarking as requested.
5. Support budgetary process.
6. Responsible for the calculation of C & B accruals/bridge/adjustment.
7. Support people, global job framework, job mapping and C & B analysis

Employee Benefits

• Plan and administer life and health insurance, disability, pension programs etc
• Monitors competitive trends in benefits and evaluates alternatives and costs.
• Develop, recommend, and implement new benefits packages (in collaboration with Global Reward e.g., global insurance pooling)
• Work closely with Global Reward to design and deliver retention plan/schemes for the Cluster.
• Participates in negotiation of agreements with insurance carriers and financial institutions for administration of benefits programs and provides technical backup to union negotiations on benefits matters.
• Communicate / announce / brief employees on the current or new policies introduced by conducting communication session.

International Mobility

• Be fully familiar with the Global Mobility policy and adhere to the terms.
• Provide financial inputs into costings (with support from Global Reward) to facilitate the recruiter and/or HR professional to provide robust costs estimates or job offers.
• Manage and determine the tax exposure for employees in the cluster to ensure tax filing is accurate and timely.
• Ensure all provide invoices are approved an paid in accordance with payment terms.
• Support the home/host execution of payrolls, shadow payroll or BOXX payroll
• Monitor international employment law and government regulations to ensure company is compliant at the local level.
• Ensure all necessary work / residence permits are obtained in accordance with local/country labor regulations.
• Ensure local/country HR works with the relocating employee to ensure quick adjustment to new location.

Job Evaluation and Global Job Framework

• Act as the custodian of annual region job evaluation process to establish/update job sizes for job promotions and ranking exercises.
• Be the global job framework career level ‘expert’ and key use of the Mercer Global Grading Tool.
• Work with local/country HR to update job descriptions and organization charts where required or necessary to ensure all relevant job-related information is accurate for management analysis or decision making
• Ensure roll out of training material within the region to train HR professionals and managers in use and/or understand the system.
• Approve all local career levels and may involve carrying out comprehensive job evaluations.
• Setup region GJF panel (where necessary) to facilitate understanding and participation in career level.
• Support Global Reward to facilitate career level decisions for managers and below (all Head & above evaluations must be approved by Global Reward/HR)

Global Recognition Program

• Drive the Global Recognition Program by acting as the Champion for the program in the Region
• Lead the selection process and manage all updates to Global Reward

Corporate HR/GHO Reward Support

• Manage the annual pay review, salary planning and bonus payout and bonus setting process (not part of collective agreement or impacted by statutory increases) based in the Region
• Support Corporate HR/GHO Reward with the implementation and execution of reward related processes such as of annual pay review and bonus payout for manager and above career level Corporate employees based in the region

Market intelligence & Metrics

• Develop market comparisons and provide recommendations for compensation, benefit and incentive proposals (may involve working with local/country pay/benefits data providers)
• Prepare KPIs, costings, analysis and metrics as required by the Cluster leadership and Global Reward

Projects

• On agreed ad hoc projects, drive activities required to ensure achievement of agreed objectives.
• Special tasks as & when assigned by superior

WHAT ARE WE LOOKING FOR?

Education & Qualifications

• University degree in Human Resources, business, economics and/or mathematics
• Recognised professional qualification in relevant area

Experience

• At least 8 years Compensation & Benefits experience within a multinational company
• Operational HR experience within an international Human Resources Department
• Experience of working in matrix organizations
• Experience in applying Job Evaluation methodology, Bonus Plans, Compensation Planning and Benefit Design

Specialist Knowledge & Skills

• Proven ability to influence and interact effectively across all levels of the organization.
• Strong analysis/quantitative skills and the ability to translate analysis into actionable tasks.
• Ability to actively seek assistance and support from and work with Global Reward
• Experience in domestic and international global relocation including understanding how to articulate new programs, set boundaries for risk mitigation and cost control at the strategic level as well as supporting at operational level.
• Knowledge of Job Evaluation and Grading methodology
• Sound computer skills, including MS office programs such as Excel and PowerPoint
• Excellent attention to detail and organizational skills
• Strong customer service skills

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive entitlement. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

Our client is a Manufacturing company and are looking to hire an Admin cum HR Assistant.

Candidates with minimum one year experience in admin and preferably HR may email their resume

to [email protected]

Job location : Near Pioneer MRT

Work week : Mon-Fri

Work timing: 8.30 am to 5.30pm

Job posted by

Bhanu Rajan

Saitech

EA Regn R1106079

Responsibilities

• Assist team in IT planning and procurement
• Coordinate with equipment vendors and 3rd part suppliers
• Provide users with hardware/software support including network, Server and PC troubleshooting.
• Maintain and proactively improve the IT infrastructure of the company to avoid disruptions to operations. The
• infrastructure covers office equipment like personal computers, network, servers, printers.
• Manages, administers and provides support for network infrastructure and network/firewall/VPN change requests.
• Manages IT infrastructure related projects and services.
• Overall responsible for, procure and maintain inventory of the necessary hardware
• Escalation point for IT operations matters, pertaining to system, network and voice services
• Manage network capacity and email administration such as creating/maintaining user ids and email addresses.
• Responsible for the stable operation of the in-house computer software systems and network connections.
• Other responsibilities / special projects will be assigned as required

Requirements

• Minimum Qualifications Higher Nitec in Computer Science/Infocommunication/Internetworking or related disciplines
• At least 1 year(s) of relevant experience in network & Internet services, computer & mobile devices and information system
• In-depth hands-on experience in configuring and troubleshooting routers and switches network equipment as well as FortiGate firewall and its implement in corporate as well as hosting networks.
• Linux, Mac and Windows Admin skills.
• Knowledge in managing and configuring virtualization environment, KVM, Hyper-V, Vmware.
• Admin experience in Office365, LDAP, Active Directory, AzureAD
• Experience with various open-source monitoring tools
• Excellent troubleshooting, problem-solving and analytical skills.
• Good communication skills
• Teamworking skills
• Willing to learn attitude
• 1 year contract (convertible to perm)

Why Us?

• Make a positive impact to the world’s economy by creating a World without Currency Borders™
• Team Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace

Responsibilities:

• Assist sales with the development of client solution proposals.
• Conduct technical presentations to clients, including online or onsite product demonstrations and technical product training, process and responding to RFPs.
• Liaise with HQ to ensure that all products and solutions are performed both functionally and technologically.
• Prospects and ensure effective learning and engaging with the customer required solution.
• Product feedback with new solution requirements from clients to lead collaboration.
• Responsible for technical inquiries from potential customers and channel partners with beneficial solution proposals.

ATTRIBUTES AND COMPETENCIES

• Pre-sale capability is necessary.
• Interpersonal communication with project management skills desired
• Initiate and capable of problem-solving.
• Effectively oversee various priorities with precise timelines.
• A good mix of technical ability and customer interaction skills is preferred.
• Project management knowledge will be an advantage.
• Able to travel on short notice.

Qualifications & Experiences

• Experience in networking and software is critical.

· Professional Certificate Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree in Engineering (Electronics/Electrical/Telecommunication), Information Technology, Computing or equivalent.

· 2nd language ability preferred to communicate and liaise with HQ.

• Preferred experience with IP-based networks and understanding of Network and Application Management protocols,including Server (UNIX or Linux).
• Additional experience in security, Storage and Video technologies is highly desirable.
• Experiences in C++, and Java programming, will be an advantage.
• Three years of industry or technical experience (network engineer, network administrator, system administrator or similar surveillance / IT-related job function)

Our Client is a Fortune 500 MNC. For their Energy Business Unit, they are looking for a Customer Service Coordinator.

Customer Service Coordinator

Duties and Responsibilities

Interacting with customers, providing information in answer to inquiries about:

• Services and completion, assistance for 24/7 service and tools rentals/calibration.
• Taking service inquiry calls from customers or clients and dispatching the suitable customer service engineer/associate to address site services.
• Receiving and processing orders, providing information concerning changes, pricing in service, preparing the pre-invoices upon completions of services based on the quotations and actual time sheets, preparing the shipping documents required for the dispatch of materials to the customer.
• Follow-up complaints concerning services or billing rendered.
• Coordinating customers’ service requirements with other appropriate departments, sub-contractors for the resource management as necessary to ensure effective customer service.
• Follow-up of the invoice’s status with commercial group and with customers.
• Follow-up of the payments schedules to the subcontractors pertaining to the site services and clearing the payment in time.
• · Update the HSSE and OSHA’S requirements and check the risk analysis (RA) records are completed before the start of the site commissioning.
• Record the monthly man hours/OT hours & claims.

Job Requirement

• 2-5 years’ experience in customer service, administration, coordination, planning and scheduling of projects.
• Good with Business Communication Skills (oral and written)
• Possess good Organizing and Scheduling Skills
• Experienced in Microsoft programs (Word, Excel, PowerPoint)
• Good interpersonal skills

Other Information

Working Hours : 5-Day Week

Working Location : Near Potong Pasir MRT

Bus Service : 8, 61, 64, 65, 66, 90, 125, 151, 154

Please whatsapp 91396248 for a brief discussion / email CV to [email protected].

Thank You.

Angelina Lim (Reg R1101664 / Lic : 97C4989)

If you love working with and delighting customers, are resourceful, and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and create suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support, and recommendations
• Proposal writing, quotation, invoicing, and payments
• Events planning and coordination – liaising with various internal and external stakeholders to ensure the creation of a successful event programme
• Assist in refining the company’s sales strategy and processes
• Collaborate with the Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary and benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team

Job Requirements:

• At least 1-2 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Meticulous and great attention to details
• Highly organized with good time management skills
• Strong communication skills – verbal, written, and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching, etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 3000 to SGD 4000 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks in the office

The Role:

As a Marketing Executive for Energea, you will play a key role in the ideation and implementation of marketing strategies to strengthen brand awareness and grow our audience, including developing end-to-end campaigns across both online and offline channels.

Responsibilities:

• Formulate marketing plans, including strategies for branding, awareness and product launches

• Plan and execute content pillars and calendars for social media and digital platforms

• Build the brand community through engagement and management of external agencies, KOLs, influencers and content creators

• Develop through-the-line integrated campaigns and activation, on both online and offline channels

• Manage the assigned marketing budgets across the different channels

• Liaise with strategic international business partners to build on branding and awareness efforts

Requirements:

• Diploma/Bachelor’s Degree in Business or Marketing fields

• Minimum of 2 years of experience in both B2C and B2B marketing, including advertising and promotions

• Basic understanding of performance marketing (SEO, SEM, etc.)

• Strong understanding of social media tools

• Familiarity with Shopify platform and a strong understanding of consumer tech accessories are a plus

Responsibilities:

• Identify new sales lead, strong hunter ability and able to understand customer requirement.
• Develop and manage a range of IT and IP network enterprise solutions direct to end customer.
• To penetrate and develop in major verticals such as Government, Transportation, Education or Healthcare.
• Collaborate and maintain strong partnership relation with existing customers, vendors/partners as well as corporate business units.

Requirements:

• Solid experience and Sales track record in relevant industry. Specific experience in enterprise network such as wire or wireless, IT Storage and / or Network Security.
• Excellent communication, good interpersonal skill, and effective time management.
• Excellent in presentation, confidence and result driven with high level of integrity/ High attention to detail with strong organization and personal skills.
• A proven self-starter with a strong sense of what need to be done, a highly motivated who is hungry to win, always looking to push your own limit.
• Right candidate is probably a Poly/ degree level with min 3- 5 years professional sales experience in sales/client relations in IP and IT network solutions.
• For those without IT sales experience but with very strong customer relationships in other verticals such as Data Centres, Commercial and/or SME are welcome to apply.