Citi's Security Operations Center (SOC) Incident Response Team seeks a highly skilled and experienced incident response practitioner to support critical efforts aimed at protecting Citi infrastructure, assets, clients and stakeholders. This is a demanding role with global exposure and responsibility. You will serve both as a technical subject matter expert and as an ambassador for the incident response team. You will be assigned to Citi's SOC and will collaborate closely with a talented cadre of security specialists and incident responders to react urgently to security events. Your observations and recommendations will impact security decisions across the organization, and play an important part in maturing Citi's security posture.

As an individual contributor, you will be a hands-on first responder who triages and investigates cybersecurity incidents in cloud, traditional (i.e. on-premises), and hybrid environments. This position will be technically challenging and rewarding, but will also provide ample opportunity to establish partnerships, mentor colleagues and shape team culture. One guarantee is that no two days will be the same.

Responsibilities:

Related activities include but are not limited to:

• Lead and/or support in-depth triage and investigations of urgent cyber incidents in cloud, traditional, and hybrid environments.
• Perform incident response functions including but not limited to host-based analytical functions (e.g. digital forensics, metadata, malware analysis, etc.) through investigating Windows, Unix based, appliances, and Mac OS X systems to uncover Indicators of Compromise (IOCs) and/or Tactics, Techniques and Procedures (TTPs).
• Create and track metrics based on the MITRE ATT&CK Framework and other standard security-focused models.
• Work with application and infrastructure stakeholders to identify key components and information sources such as environments (on-premises versus cloud), servers, workstations, middleware, applications, databases, logs, etc.
• Participate in incident response efforts using forensic and other custom tools to identify any sources of compromise and/or malicious activities taking place.
• Collaborate with global multidisciplinary groups for triaging and defining the scope of large scale incidents.
• Document and present investigative findings for high profile events and other incidents of interest.
• Participate in readiness exercises such as purple team, table tops, etc.
• Train junior colleagues on relevant best practices.

Requirements and Critical Competencies:

Education, knowledge, and Experience:

• Bachelor's degree in a technically rigorous domain such as Computer Science, Information Security, Engineering, Digital Forensics, etc.
• 3+ years of professional experience in cybersecurity and/or information security, or demonstrated equivalent capability.
• 1+ years hands-on working in cyber incident response and investigations in medium to large organizations with cloud and forensics components.

Experience in Cloud Forensics/IR:

• Hands-on Dev/Sec/Ops experience with cloud environments and underlying storage, compute and monitoring services
• Prior experience with cloud common services
• Hands-on experience with forensic investigations or large scale incident response in cloud environments.
• Hands-on experience with containerization methods and tools (e.g. Docker, Kubernetes) including incident response and digital forensics.
• Certifications (e.g. GIAC, AWS, etc) in cloud or demonstrated equivalent capability.

Experience in Incident Response:

• Hands-on experience with analyzing and pivoting through large data sets
• Current hands-on experience in digital forensics (e.g. computer, network, mobile device forensics, and forensic data analysis, etc.).
  Activities include but not limited to:
  Memory collection and analysis from various platforms
  Evidence preservation, following industry best practices.
  Familiarity with malware analysis and Reverse Engineering of samples (e.g. static, dynamic, de-obfuscation, unpacking)
  In-depth File system knowledge and analysis.
  In-depth experience with timeline analysis.
  In-depth experience with Registry, event, and other log file and artifact analysis.
• Hands-on experience with a DFIR toolset and related scripting
• Current expertise with an EDR system
• One or more GIAC (e.g. GCFE, GCFA, GREM, GCIH, GASF, GNFA, etc.) or other digital forensic and/or incident response certifications.

Experience in the following operating systems:

• Windows Operating Systems / UNIX / Mac OS X, specifically in system administration, command line use, and file system knowledge.

Experience in Basic Scripting and Automation

• Proficient in basic scripting and automation of tasks (e.g. C/C++, Powershell, JavaScript, Python, bash, etc.).

Network Concepts and Understanding

• Working knowledge of networking protocols and infrastructure designs; including routing, firewall functionality, host and network intrusion detection/prevention systems, encryption, load balancing, and other network protocols.

About the Role:

We are seeking a highly skilled Senior AI Specialist to drive innovative solutions within the life insurance industry. You will leverage your expertise in data science, machine learning, and statistical modeling to uncover valuable insights from large datasets, enabling data-driven decision-making and business optimization. You will deploy models using the ability to write production ready code. You will utilise a deep understanding of the insurance sector to maximise the value of data and AI meet our business objectives,

Key Responsibilities:

· Data Acquisition and Preparation:

o Collaborate with various teams to identify, collect, and clean large datasets from diverse sources, including policy core systems, claims data, and agent activity systems such as LMS and training data.

o Transform and preprocess data to ensure data quality and consistency, handling missing values, outliers, and inconsistencies.

· Exploratory Data Analysis (EDA):

o Conduct in-depth exploratory data analysis to understand data distributions, relationships, and trends alongside business teams.

o Utilize statistical techniques and visualization tools to identify patterns and anomalies.

· Feature Engineering and Model Development:

o Engineer relevant features from raw data to enhance model performance and interpretability, and deploy features to a feature store.

o Develop and implement advanced machine learning models, such as classification, regression, clustering, causal and time series analysis, to address specific business problems.

o Experiment with various algorithms and techniques to optimize model performance

· Model Deployment and Monitoring:

o Deploy models into production environments using Databricks and Azure DevOps.

o Monitor model performance over time and retrain as needed to maintain accuracy and relevance.

· Business Insights and Recommendations:

o Analyze model outputs and generate actionable insights to optimize business strategies.

o Identify drivers of lapse, cross-sell opportunities, and agent behavior patterns.

o Communicate findings effectively to technical and non-technical stakeholders, including executives, product managers, and analysts.

Required Skills and Experience (Must Have):

· Data Science Experience:

o 10+ years of experience as a data scientist.

o Strong proficiency in Python programming language and data science libraries (NumPy, Pandas, Scikit-learn, TensorFlow, PySpark, DICE)

o Experience in using counterfactual analysis techniques to understand the causal impact of interventions and decisions, specifically DICE.

o Strong expertise in SQL, particularly in working with atomic SQL structures

o Writing production ready code in Databricks

o Experience with Ray and a deep understanding of Spark

o Proven track record in deploying machine learning models into production using Databricks Bundles and Azure DevOps

o Familiarity with version control systems like GitHub or BitBucket

· AU Experience:

o A proven ability to develop GenAI applications

o A solid understanding of vector stores, RAG, base models and fine tuning.

· Industry Experience:

o In-depth understanding of the life insurance industry, including policy core systems, claims processes, and agent dynamics.

o Experience working with large-scale datasets related to policyholder behavior, claims, and agent activity

o Knowledge of key metrics and drivers in the life insurance business, such as persistency, lapse rates, and cross-sell ratios.

· Analytical and Problem-Solving Skills:

o Strong analytical and problem-solving abilities to identify complex patterns and trends in data

o Ability to translate business problems into data science solutions

o A curious and innovative mindset to explore new approaches and techniques

· Communication and Collaboration Skills:

o Excellent communication skills to effectively convey technical concepts to both technical and non-technical audiences

o Ability to collaborate with cross-functional teams, including data engineers, analysts, and business stakeholders

Experience with Jira, Jira Product Discovery, Atlas and Confluence

Job Purpose:

Responsible for planning, developing, delivering and evaluating appropriate individualized educational services, learning programmes and instructions for special needs students in both self-contained and integrated settings in consultation with other school personnel.

Job Responsibilities:

• Implement and monitor effective teaching & learning pedagogies, intervention strategies for students with Special Education Needs (SEN)
• Design and implement valid and reliable modes of assessment to evaluate students’ progress and development.
• Identify and design support structures to students with SEN
• Work with school leaders and management team to plan and implement school-wide educational and recreational programmes
• Collaborate and consult with allied professionals, parents/caregivers and external agencies to ensure quality support and well-being of students
• Responsible for designing, assessing and reviewing student-centric lessons with engaging approaches to accommodate individual learning styles
• Advocate to Heads of Department appropriate instructional learning resources to value add to students’ learning
• Review and reinforce learning activities using lesson plans and teaching strategies to help students to master concepts and skills
• Implement the use of information technology in lesson preparation and teaching to engage learners
• Research and keep abreast of up-to-date subject knowledge and design teaching resources in professional learning teams
• Supervise students and manage pupil behaviours in the classroom and on school premises to inculcate school values and enforce discipline
• Document concerns of students to facilitate problem solving with parents and professional support staff
• Conduct Parent-Teacher Conferencing to discuss students’ strengths, weaknesses and identify areas of focus to support IEP goals and transition
• Provide information to parents for home-school communications to support students’ progress
• Make home visits for students with high support needs and craft intervention strategies to meet student social and emotional needs
• Establish work plan priorities to meet school strategic thrusts
• Actively involved in staff meetings, co-curricular activities, educational conferences, and school programs.
• Participate in parents' evenings and school-wide training events to promote home-school partnership.
• Participate in organizing school events, including sporting events, learning journey and other excursions like camping trips and educational tours

Job Requirements:

• Diploma/ Degree from recognised Institutions with GCE ‘O’ level credits in English and Mathematics
• Prior experience with Students with Mid Intellectual Disabilities (MID) is preferred
• Specific subject knowledge, knowledge in special needs education and behaviour modification, Microsoft office (Excel, Powerpoint, Word)
• Interpersonal skills, classroom management skills, takes Initiative, effective communication Strong in verbal and written English
• Prior experience handling Numeracy/ Literacy, WPLN, Science, HSR, SEL/ CCE and Vocational Guidance is an added advantage.
• Working location: Choa Chu Kang

Key Responsibilities:

The CGT Customer Service Operations Manager is accountable for providing comprehensive and extensive customer and patient (where applicable) care and, as a customer experience gatekeeper to support the internal stakeholders with a various range of activities, which may include (but are not limited to):

• Serve as the primary point of contact for product requests in coordination with internal stakeholders for timely responses.
• Manage the end-to-end process of product requests by ensuring timely delivery and resolving potential issues.
• Minimize delivery time while maintaining reliability through efficient coordination and proactive planning.
• Lead and contribute to process improvement projects (streamlining processes, improving accuracy, and enhancing efficiency).
• Conduct Cell Therapy platform (CellChain) training sessions for hospital centers, making sure that they have the necessary knowledge and skills to effectively utilize the platform.
• Manage external user access to the Cell Therapy platform (CellChain), ensuring data security and compliance.
• Enhance team skills and operational excellence by promoting a culture of continuous learning and improvement.
• Ensure subject matter expertise to maintain a high level of knowledge and expertise in their subject area, providing informed guidance and support to stakeholders.
• Collaborate with cross-functional teams, internal and external stakeholders, and management to leverage their expertise and contribute to decision-making processes.
• Resolve customer queries by focusing on efficient and effective communication to enhance the overall customer experience.
• Develop and implement innovative solutions to enhance the overall customer experience, identifying areas for improvement, and seeking ways to exceed customer expectations.
• Customer centric approach: Operational account management (non-promotional), including understanding the hospital’s set-up and knowing the operational KPIs (number of orders, manufacturing starts, etc.)

Commercial setting:

• Provide patient services such as travel assistance to patients and their care givers, as applicable.
• Coordinate local cryopreservation logistics and payment process, as applicable.
• Oversight of the local release, logistics and system transactions process related to shipment via distribution depot, as applicable
• Coordinate and contribute to cross-functional commercial meetings, by collaborating with multiple stakeholders to address topics such as product requests, market trends, and customer needs and insights.
• Own the Product Request process for all sites’ onboarding and ensure accuracy of the master data set-up.
• Support with regulatory, RMP and outcomes-based reporting, as applicable based on local country requirements.

Clinical trial setting:

• Create and execute the End-to-End operational treatment process to fit the trial design and protocol.
• Support pan-Therapeutic Area (TA) set up and roll out in close collaboration with the cross-functional clinical trial teams.
• Participate in Site Initiation Visits (SIV) in collaboration with internal stakeholders to support timely site readiness for First Patient First Visit (FPFV). This involves ensuring smooth onboarding processes, correct master data set-up and providing support to external users.
• Manage slot requests and communicate key milestone timelines to both external and internal stakeholders. This includes coordinating with various teams to ensure smooth and efficient scheduling.
• Key gatekeeper for critical KPIs: DtD/VtD. Work closely with cross-functional clinical trial teams in supporting clinical trial protocols and the respective vein-to-door and door-to-door metrics.

Essential Requirements:

• Education: Bachelor’s degree minimum.
• Work Experience: +5 years in customer support (service) in healthcare industry.
• Laguage: Native level of Korean is a must, Fluency in English is a must, Business proficiency in Chinese is preferred, Business proficiency in Japanese is preferred.
• Supply chain / logistics experience is highly preferred.
• Understanding of the pharmaceutical industry and healthcare business service offerings and customer needs.
• Strong track record of successful team collaboration and delivery of results.

Position: Delivery Driver

Working days: 6 Days

Working hour: 10am to 8pm

Salary: $2200-2400 + Daily Incentive (Gross 3K)

Office Location: Near Ubi / MacPherson MRT

Can drive home van

Job Summary: We are seeking a responsible and reliable Delivery Driver to distribute clothing parcels efficiently and promptly within designated zones. The ideal candidate will ensure timely deliveries, maintain strong customer relationships, and uphold the company’s standards for service quality.

Key Responsibilities:

•Safely and timely deliver clothing parcels to customers within assigned zones.

•Plan and follow the most efficient routes for deliveries.

•Verify and ensure accurate delivery of parcels based on customer orders.

•Maintain delivery logs and proof of delivery.

•Communicate with dispatch or management regarding delivery updates and any issues.

•Handle parcels with care and ensure they reach customers in perfect condition.

•Adhere to traffic laws and maintain safe driving practices.

•Perform basic vehicle maintenance checks and report any issues to management.

•Collaborate with team members to ensure seamless operations.

Requirements:

•Class 3 driving license.

•Proven experience as a delivery driver or in a similar role is preferred.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

This is a 12-month contract role.

Skillset Required:

• Possess a degree in Computer Science/Information Technology or related fields.
• At least 5 years of experience in system development.
• Minimum 3 to 5 years of experience in Java/Kotlin (not for android).
• Strong problem solving and troubleshooting skills.
• Strong communication and collaboration skills.
• Able to design, implement solution, and perform code review independently.
• Able to provide production support independently.
• Agile, fast learner and able to adapt to change.
• Experience in C# is a plus.

UEN: 199700895N

Duration: 3 months (Renewable)

Location: Commonwealth

Responsibilities

• Different facets of claims processing as assigned
• Management of claims to ensure timely processing to meet the agreed SLA.
• Adjudicate assigned claims with accuracy and approve claims that are within given authority limit.
• Ensure all queries are timely responded.
• Work closely with insurers/ corporate clients/ customers on claims matters/ enquiries/ complaints.
• Other ad hoc duties as assigned.

Requirements

• Min. Diploma
• At least 1 year or working experience in related field.
• Proficient in MS Office.
• WIlling to learn new skills/ knowledge.
• Self motivated individual with strong sense of responsibility.
• Resourceful with strong problem solving skills.
• Good team player and service oriented.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9936

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Summary

This position will be supporting the company’s corporate planning, the planning of internal control and governance, compliance, and risk management to maintain adherence to legal standards and internal policies.

Job Description

• Planning of Internal control and governance including compliance and risk management related matters.
• For the compliance and risk management related matters, setting-up and managing the internal framework for implementation and monitoring to conduct the internal regulation, relevant laws/regulations.
• Collaboration with relevant department in HQ and/or external advisers to ensure above.
• Manage and update policies and procedures in relation to the internal control and governance.
• Prepare and submit relevant reports to management and HQ.
• Plan, Develop, conduct, and facilitate a training for employees in relation to the internal control and governance matters.
• Other tasks will be assigned by the management.

For compliance related matters, these also includes:

• Monitor compliance with local and international financial regulations.
• Coordinate and conduct audit as well as any other such controls as may be required under the Information Control framework.
• Conduct checks on reports submit to regulatory bodies.
• Demonstrates adaptability and promptness in adjusting to new Anti-Money Laundering (AML) policies, processes, and system knowledge.
• Perform various legal compliance activities (e.g., KYC, PDCA)

Job Description

• Bachelor's degree in law, Finance, Business Administration, or compliance related disciplines
• At least 2 to 5 years of experience in corporate planning, especially in relation to the internal control and governance, compliance role within the financial services industry in similar capacity.
• Experience in performing Risk Assessment
• Regulatory knowledge (AML/CFT, CRS, PDPA, KYC guidelines, etc.)
• Good interpersonal and communication abilities (verbal and written) including presentation skills, effective cross-cultural communication.
• Professional Japanese in both speaking and writing in-order to communicate with Japanese in HQ.
• Proactive and possess critical thinking skills.
• Able to work effectively under pressure in a team environment.
• Diligent and firm with high ethical standards.
• Able to prioritize work and meet deadlines

Senior Accounts Executive

Working Day: Monday to Friday, 9:30 am - 6:30 pm (1day Flexi WFH)

Working Location: Boon Lay Way (Near Jurong East MRT)

Salary: $3000 - $4000 + VB

Job Description

We are seek for a skilled and detail-oriented Senior Accounts Executive to manage comprehensive financial processes and ensure compliance with statutory and regulatory standards. The successful candidate will handle full inter-company accounting responsibilities, lead reporting and budgeting efforts, and guide the accounts team. This role is ideal for a proactive individual with strong financial acumen and the ability to oversee various financial functions effectively.

Requirements

• Possessed Diploma or Degree in Accounting, Finance, or a related field.
• Proven experience managing a full set of accounts, with strong knowledge of Singapore accounting standards, GST regulations, and statutory requirements.
• Proficiency in Xero accounting software and Microsoft Office, especially Excel.
• Required to liaise with external auditors, tax agents, banks, and regulatory bodies.
• Experience in the interior design or construction industry is advantageous.
• Knowledge of process improvement methodologies to enhance financial workflows and internal controls.

Key Responsibilities

• Handle the full set of accounts for inter-companies.
• Assist in the preparation of monthly management reports.
• Perform monthly, quarterly, and annual closings, including journal postings.
• Oversee accounts receivable and accounts payable functions, ensuring timely billing, collections, and payment processing.
• Ensure timely and accurate submission of GST, annual tax returns, and other statutory filings.
• Prepare audit schedule and attend to the queries raised by external auditors.
• Review tax computations and liaise with tax agents to manage the tax filing process.
• Prepare budget and annual forecasts.
• Liaise with external auditors, tax agents, banks, corporate secretaries, and government authorities to ensure compliance with all statutory and regulatory requirements.
• Review, implement, and improve financial workflows, processes, and policies to strengthen internal control and compliance and enhance operational efficiencies.
• Provide guidance, advice & support to the accounts team.
• Respond to all vendor inquiries regarding accounting.
• Any other ad hoc duties assigned by management.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Duration: 6 months / 12 months contract

Location: Raffles Place

Responsibilities

• You are expected to achieve targets set which involves calling of policyholders on a daily basis to initiate recovery;
• Engage and communicate with our policyholders to gather information and assist them in claim submission to third party;
• Use sound communication skills to successfully persuade and convince policyholders to proceed with the claims recovery process;
• Demonstrate and ensure standard operating procedures are met when handling outbound and inbound calls with policyholders and financial consultants;
• Ensuring proper tracking and documentation of call activities and outcomes;
• Takes accountability in considering business and regulatory compliance risks and takes
• appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and
• technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.
• Any other ad-hoc assignments/projects assigned by supervisor.

Requirements

• Diploma or Bachelor’s Degree, insurance qualifications or equivalent experience preferably 1 year of insurance claims recovery and/or claim operations experience;
• Prior experience in customer service will be an added advantage;
• Good verbal and written communication skills;
• Team player as well as capable of individual performance;
• Excellent organizational and time management skills;
• Good interpersonal, analytical and negotiation abilities required;
• Knowledge of life insurance policy coverage, statutes, regulations and subrogation processing is a plus;

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/5262

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)