Role Overview:

We are seeking a dynamic and results-oriented Customer Experience & Operations Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client experiences while driving growth and efficiency within the studio.

This is a work-from-office position, and you will thrive in our start-up environment where collaboration, adaptability, and proactive problem-solving are key. You will work closely with a passionate and creative team in a fast-paced, team-oriented environment that values innovation and hands-on contributions.

Key Responsibilities:

Client Experience:

• Role model as the brand ambassador for BeFound with a heart for our clients and sense of care throughout the client’s journey.
• Be the first point of contact for any escalation cases to management.

Operational Excellence:

• Lead and manage the daily operations of Befound Studios to ensure smooth and efficient functioning.
• Identify opportunities to improve operational workflows and implement best practices to enhance client satisfaction and team productivity.
• Develop, refine, and enforce standard operating procedures (SOPs) to maintain consistency and quality.

Team Leadership:

• Manage and mentor a team of Client Success Specialists, ensuring high performance and a client-centric approach.
• Provide training, support, and feedback to foster professional growth within the team.
• Schedule and allocate resources effectively to meet client and studio needs.

Collaboration:

• Work closely with cross-functional teams, including skin analysis experts, makeup artists, creatives, and marketing professionals, to deliver cohesive and exceptional services.
• Act as a liaison between operational staff and management to ensure alignment with strategic goals.

Strategic Growth:

• Partner with the management team to identify growth opportunities for the studio.
• Contribute to the development and execution of strategies to improve client acquisition, retention, and overall studio performance.
• Analyse operational data and generate reports to provide actionable insights for studio improvement.

Qualifications:

• Heart for people, takes initiative to go the extra mile in delighting clients.
• At least 5 years of experience in Customer Experience / Services and Operations management, preferably in the beauty, wellness, or service industry.
• Excellent interpersonal skills with the ability to build long term relationships and rapport, establish trust with clients and teams.
• Proven experience leading teams and driving operational excellence.
• Familiar with CRM systems, workflows and digitally savvy and resourceful to identifying best platforms for our team and clients needs
• Exceptional organizational and multitasking abilities, with a keen eye for detail.
• Ability to work collaboratively with cross-functional teams and adapt to a dynamic environment.
• Able to work on rotating weeks (Mondays to Saturdays / Tuesdays to Saturdays)

What We Offer:

• A work-from-studio environment in a fast-growing, pioneering start-up.
• A supportive and collaborative team culture that celebrates each other’s success.
• Enjoy BeFound Skincare Program as an employee benefit (upon completion of probation).

Position Summary

• Field Technical advisor on the construction of Heat Recovery Steam Generator (HRSG) supplied by Mitsubishi Heavy Industries Ltd.’s (MHI) supplier for Banyan CCP4 Combined Cycle Plant.
• To give the technical instruction and direction for the progress, schedule, and work quality of HRSG.

Job responsibility

Technical Advice

• Provide technical advice on the construction of Heat Recovery Steam Generator (HRSG)

Technical Reporting

• Provide a regular progress report to site mechanical manager and head office in Japan and Belgium

Project Management

• Site coordination meetings

Job Requirement

• More than 9 years of experience in construction of HRSGs
• Advanced knowledge of equipment installation for HRSGs
• English fluency (Upper Intermediate or above)
• Computer Skills: MS Office (Excel, Word, Access, PowerPoint, Outlook), SolidWorks, AutoCad
• Work experience at construction sites.

• Create a secure environment for children through enhancing trusting and respectful relationships with them.
• Prepare learning materials and conduct age-appropriate programmes
• Provide a positive learning environment and ensure the well-being and safety of the children
• Enrich children’s learning through co-designing and implementing developmentally appropriate and culturally appropriate curricula.
• Prefer Diploma in Early Childhood Care or ACEY (L1/L2)

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Embark on a transformative career journey with the SingHealth Healthcare Management Executive (HME) Programme.

The HME programme aims to nurture the next generation of healthcare administrators to define tomorrow’s medicine. You will have the opportunity to develop your career in different healthcare institutions with SingHealth and various disciplines such as Clinical Operations, Support Operations, Corporate Functions and Education and Research. Rotational assignments every two to three years maximise exposure, while building knowledge and expertise at each posting. You will acquire essential competencies through active participation in daily operations and department projects. Under the guidance of seasoned supervisors, you will push boundaries through stretch assignments and cross-functional projects, with rich holistic development opportunities in your career progression. Comprehensive development programmes that incorporate classroom learning, site attachments, on-the-job training, engagement tea-sessions with senior management and mentoring programmes will provide you with a strong foundation to develop your healthcare administrator capability.

Job Requirements:

• Good Honours degree in any discipline from a recognised university
• Strong passion to serve and build a successful career in healthcare
• Excellent thinking, analytical and communication skills
• Humble and resilient with proven leadership abilities
• Team player with a spirit of collaboration
• Versatile and adaptable with a positive attitude and desire to learn

Application process

• Application opens (January/February)
• Assessment (Written assessment, Panel interviews, Case study)
• Commencement of HME programme (July)

How to apply?

Click “Apply” to submit your application or submit your resume directly to [email protected]

Application closes on 24 February 2025.

You may also visit our website at https://www.singhealth.com.sg/careers/singhealth-hq/healthcare-management-executive to find out more.

Building Project/Business development Engineer

Role & Responsibility

Create and execute a strategic project sales plan that expands our customer base and extends the company's business as set

Meet with potential clients and grow long-lasting relationships that address their needs. Set objectives, train and coach foremen, and monitor their performance.

To Lead maintenance, minor work/project teams, advice remedial proposal, manpower, materials, equipment, tools, consumables, height access equipment and other necessary equipment to undertake the following as

The team maintain buildings by making repairs and performing safety checks. Maintain the day to day operations of the building. Perform routine preventive maintenance. Minor Work team performs small values repair under SORs. Ability to work under pressure situations and exercise good judgements. Ability to read and understand test equipment, measuring devices and safety manuals. To carry out any other duties and responsibilities as assigned. Perform as a driver to pick up and drop workers and purchase materials when necessary

He prepares quotations, coordinate repair works schedules, liaise with the subcon / repair work team to start and complete the works. Any other works assigned by management

Capabilities and behaviours

A good team player with strong analytical and leadership skills

Possess good technical knowledge of building works and M & E will be advantage.

Possess good communication skills and be able to relate to different levels of people.

Ability to plan, organise and supervise a team of technicians and contractors in carrying out planned and ad-hoc maintenance work.

Possess strong leadership and interpersonal skills with good command of spoken and written English

Must be prepared to perform shift duties and work on weekends and public holidays

Educations & Experience

Prior experience in building operations in commercial buildings will be an added advantage.

Diploma and above or relevant studies.

Team oriented and good interpersonal skills.

Able to perform 12 hour shift and standby duties.

Only shortlisted candidates will be informed

Salary $1800 - $4500

Location: Tanjong Pagar
Employment Type: Full-time

Salary: Up to S$3,500

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

• Manage and grow existing accounts to ensure continuous growth
• Expand market share with existing and new customers
• Willingness to meet clients on-site to understand their needs, provide hands-on demonstrations, and establish a personal connection to build trust.
• Preparation of quotations
• Assiat in stock take and stand by delivery.
• Assist site project and oversea on site if needed.
• To develop strategy in order to meet sales target
• Required valves assemble if needed.

Requirements:

• Diploma/Degree in Electrical / Electronic / Mechanical Engineering, or relevant education.
• Prefer 2 years experience in related industry.
• Possess Class 3 license with own vehicle

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

The client that we are partnering with is one of the world's leading bank and they are looking to expand their team of insurance specialist to support their relationship managers.

About the job

• Conduct financial needs analysis to understand customers' financial goals
• Provide financial product advisory to bank clients according to their needs
• Adhere to compliance and regulatory standards
• Engage in networking and marketing campaigns organised by the firm

Skills and experience required

• Minimum Diploma required
• Minimum 1 year of wealth management / insurance sales
• Good effective communication skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

The Client is a pretigious global bank.

Job Description

• Coach and guide relationship managers to achieve sales targets
• Ensure that the relationship managers adheres to all service standards
• Ensure that relationship managers comply to all regulations and compliance standards
• Able to manage and mitigate operations risk and ensure that the Bank’s operational requirements are adhered to

Skills and Requirements

• Minimally 6 years of experience within the banking scene with a proven track record in product sales & team management
• Processes strong knowledge in cross border regulations
• Strong stakeholder management skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

(EA: 11C5502 / R2199597)

Roles and Responsibilities

• Be the first touch point for the bank’s new clients (South Asia & Emerging Market)
• Source and generate new leads through marketing calls, networking events and partnerships with external stakeholders
• Provide good customer service to clients by understanding their needs and directing them to the respective relevant department
• Engage in ongoing conversations with new clients to understand their needs and requirements to assess how the bank is able to help these clients to grow their wealth to achieve their financial goals
• Share about the bank’s products and offerings and evoke their interest in the banking products
• Provide accurate information regarding the benefits and privileges that the client will enjoy as a customer of the bank
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum degree required
• Minimum 3 years of business development / sales experience
• Strong understanding of south asia culture & regulations

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Roles and Responsibilities

• Engage and prospect new offshore clients in regions such as SEA, North Asia & South Asia.
• Understand the financial needs of clients and provide them holistic recommendations & solutions.
• Consistently update clients on the latest market trends and information regarding their insurance & investment portfolio
• Work closely with internal stakeholders (investment specialist, banca specialist etc) to curate personalised solutions for clients.
• Uphold the bank’s customer service standards and comply with all compliance and regulation standards.

Skill and Requirements

• Minimum Diploma required
• Minimum 5 years of wealth management experience
• Strong sales track record
• Strong understanding of cross border regulations
• Strong understanding of financial markets & market trends
• Strong communication & interpersonal skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Office buildings, libraries, etc

Permanent Day/Night SO

Nearest MRT: Buona Vista

Working hours: 7-7 (12 hours shift)

(Preferable have security experience in hospital/ airport/ office building)

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1. Works in a Commercial environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate)

4. Those have PC Knowledge will be a bonus for commercial building.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza, Singapore 079903

(Tanjong Pagar MRT)

For more information, please call the office at 9139 3211 (AMELIA) OR Email to [email protected]

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

1. Handle phone / sms enquiries and tracking of appointments

2. Confirm , schedule and / or cancellation of appointments for both internal and external patient (SM & Tracking goggle sheet)

3. Follow up call / sms

4. Receiving and Greeting patients upon arriving , confirming the right treatment and registering patients

5. Data entry of patient personal information in system

6. Maintain cleanliness of clinic and front desk

7. Process payments using different payment mode

8. Able to work retail hours

About the Opportunity

In this role, the successful incumbent will provide support, direction, and oversight of the day-to-day operations ensuring the operational performance of the clinic and delivery of high-quality service at our My Family Clinic branch.

What You'll Be Doing

• Oversee day-to-day operations of the clinic; including and not limited to team supervision in their execution of daily activities, managing staff rosters, resource planning and slots management.
• Train and guide junior staff on daily operations, safety procedures and customer service standards to ensure that they can perform efficiently.
• Oversee the clinic’s finance and administration matters including ensuring files and information are organized and petty cash, billings and cash are accounted for and updated to the relevant department.
• Perform frontline services, clinical support and any operational duties during peak hours or when there is a shortage of manpower.
• Manage the housekeeping of the clinic to ensure its tidiness and cleanliness.
• Manage medication, consumables and equipment inventories including ordering and conducting inventory checks.
• Manage telemedicine duties when required.
• Review and improve existing workflow and drive new policies and procedures in the clinic.
• Perform any other ad-hoc projects as assigned.

What We Are Looking for

• NITEC/Higher Nitec/GCE 'N' or 'O' level, with 3 years’ experience in outpatient GP Clinic and with Supervisory/management experience.
• Advanced knowledge in relevant Government and Insurance schemes and subsidies.
• Strong knowledge on MOH regulatory requirements for GP Clinic, insurance providers program and process.
• Able to supervise, motivate and lead your team effectively.
• Proven ability to work flexibly with changing priorities and deliver high-quality customer-focused service.
• Possess strong interpersonal and communication skills.
• Familiar with clinic management application.
• Ability to commit to 40 hours' work week (rotating shift) based on GP Clinic's operating hours.

My Family Clinic is a subsidiary of Alliance Healthcare Group and as of today, we have 16 Clinic locations island-wide.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit:

• https://alliancehealthcare.com.sg.
• https://www.myfamilyclinic.com.sg.

Role Summary:

• Operate ophthalmic machines and perform LASIK-related tests (e.g., lasers, topography) in the operating theatre and diagnostic room.
• Ensure the operating theatre and equipment are properly maintained for surgeries.
• Prepare LASIK case notes prior to surgery.
• Coordinate routine maintenance for equipment and fixtures.
• Handle front counter tasks, including patient registration, payments, booking surgeries, and providing financial counseling and customer service.
• Perform additional tasks as assigned by the Clinic Manager or Doctor.

Interested candidate who wish to apply for this position, please send in your resume to [email protected]

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110980

EA Personnel Name: Lim Hooi Mei