You will play a vital role in the kitchen hierarchy, contributing to the successful operation of the kitchen by ensuring that dishes are prepared to the highest standards and delivered to customers in a timely manner.

Job Description:

1. Kitchen Management: Responsible for managing all aspects of that station, including preparation, cooking, and presentation of dishes.
2. Food Preparation: Preparing and cooking a variety of dishes according to the restaurant's standards and recipes. This may involve tasks such as butchering meat, filleting fish, preparing sauces, or baking desserts.
3. Quality Control: Ensuring that all dishes served are of high quality and meet the outlet's standards for taste, presentation, and portion size.
4. Inventory Management: Keeping track of inventory for kitchen, including ingredients and supplies. Place orders for ingredients, monitor stock levels, and ensure that ingredients are used efficiently to minimize waste.
5. Team Collaboration: Collaborating with other members of the kitchen team, including the service side. To communicate effectively to ensure smooth operations during busy service periods and coordinate timing to ensure that all dishes are prepared and served on time.
6. Training and Supervision: Responsible for training and supervising Commis Chefs or Interns working under you. Ensure that kitchen team members understand and follow proper cooking techniques, food safety protocols, and sanitation standards.
7. Adaptability: In a fast-paced kitchen environment, adaptability is key. Ability to handle pressure and multitask effectively, especially during peak service times when the kitchen is busiest.

Requirements

• Minimum technical certificate in Culinary Arts / Pastry / Hospitality / Restaurant Managment / Restaurant Operations.
• Individuals with 2-3 years of experience in a similar role.
• Experience in an institutional catering or multi-outlet setting is preferred.

Responsibilities

• Responsible for the design and delivery of DeltaV application system on site.
• Participate in the development and implementation of Automation solutions in line with S88 standards for the plant.
• Creates and maintains applications according to technical design and requirements.
• Develop and/or review System Development Life Cycle (SDLC) deliverables, compliant with the site’s standards. Determine the processes and data flow that supports the needs of the project.
• Design & Develop plan for modifications to be made to the system through working with team in development of systems architecture, specifications, controls strategies, sequence of operations through all stages.

Requirements

• Experience in a similar role, ideally in the Pharmaceutical and/or Biotechnology industry.
• Emerson DeltaV DCS system experience and DeltaV Batch experience required
• Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.
• Technical proficiency on controls systems including familiarity with control panels, networking, panel/field wiring and PLC control systems.
• Through understanding of Batch s88 standards (CM, EM, Phases, Recipes, Units etc)
• Familiarity with GAMP lifecycle and quality management processes employed in the pharmaceutical sector
• Ability to work well in a team environment
• Supervise and conduct system testing Factory Acceptance Test (FAT)
• Excellent computer skills, proficient in the use of the following Microsoft tools: Excel, SharePoint, Word and PowerPoint.
• Excellent communication and customer orientation skills
• Good analytical & problem-solving skills
• Ensure project Automation Strategy is followed.

COMPANY BACKGROUND

Company manufacture and provide repair & service of Air-conditioning Chiller. Our customers are from building and construction industries.

Position :

Chiller Maintenance & Service Manager

Responsibilities:

· Able to Perform servicing and maintenance on chiller

· Able to Repair and troubleshooting on chiller will be an advantage but not essential.

Requirements:

· ITE/NTC from local technical institution

· Able to communicate well verbally and in written form.

· Team player

· Willing to work overtime

* Benefits: Medical, insurance, dental

* Job Types: Full-time, Permanent *

* 5.5 working days

Mon to Fri : 8:30Am to 5:30Pm

Sat : 8:30Am to 12:30Pm

* Salary : $4000 to $6000

Lin Stephanie

EA Registration Number: R23118908

EA Licence No: 23C1729 ( SHR Global Talent )

Description

If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you.

Job Expectations

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests’ preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• Minimum Diploma in Hospitality.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

Job: Executive, Project Administration & Document Control
Location: Jurong Island

Duration: 6 months (extendable)

Providing administration support to the Project Management Department (logistics and accommodation arrangements, order Processing and document control), ensuring smooth workflow and efficiency and helping the team meet its targets by handling the important administrative tasks while ensure compliance. The main focus of this position will be directed towards the completion of required paperwork and assigned duties to enable the Project Management team to focus in meeting timely completion.

Responsibility Key Activities:

Site Administration Work - 70%

• Arrange technical advisors/supervisors’ logistics and including travel arrangements and control of visas, permits and Jurong island pass.
• Arrange technical advisors/supervisors accommodation.
• Check Inward/Outward remittance and update the status to client
• Management of office supplies such as Personal Protective Equipment.
• Support setting up IT devices for technical advisors/supervisors with guidance of clients IT Department.
• Assistant of the coordination with construction partners.

Document Control Work -30%

• Organize and manage drawings at the site office.
• Coordinate Overage, Shortage and Damage (“OSD”) goods with construction partner and monitor the status in the headquarter in Japan.
• Organize and manage other miscellaneous documents on site such as additional construction instructions, time sheets, daily work reports, procurement requisitions, etc.
• Support organizing and managing installation records, witness test time management, etc. (Assistant for on-site QAQC work in term of document control.)
• Once the goods shipped by the headquarter arrive at site, construction partner conduct the inspection and issue the OSD report (if any) to the headquarter in Japan. Headquarter to resolve such OSD.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Responsibilities

• Troubleshoot and provide solutions for MES & ERP problems in recipe execution and recipe authoring.
• Liaise with QA to provide approved change control documentation for all MES system changes.
• Design, create, write and execute to a high-quality standard, test and validation protocols, risk assessments, and system documentation.
• Design, create, write and/or make all required changes to MES & ERP Recipes, worksheets, equipment and material spec's including phase transition logic to a high-quality standard.
• Design, create, write and/or make all required changes to ensure cleaning, equipment and product procedures are aligned to MES processes and vice versa.
• Design, create, write and provide training for all other site personnel on their related MES roles and arrange system access.
• Participate in MES knowledge exchanges, MES Governance meetings and manage issues, work-around and fixes identified.
• Work closely with IT regarding upgrades, patching, hardware support, security and system access and provide technical expertise in implementing upgrades and patching.
• Liaise with Global MES on required system improvements.
• Provide support to other MES system users as required to ensure business continuity.
• Participate in MES projects from initiation to ensure MES system or hardware requirements are taken into consideration.
• Ensure maintenance/replacement of MES hardware, printers, scales, scanners and bar-code labelers. Review for upgrades periodically.
• Keep other MES Team Members up to date on MES changes Documentation of all activities in line with cGMP requirements.
• Cross training within the team and training of new team members.
• Participation in continuous improvement programs to implement improvements in the quality, safety, environmental and production systems.
• Adheres to and supports all health and safety standards, procedures and policies.

Requirements

• Werum PAS-X/Aspen/Syncade, Siemens MES (Camstar / Opcenter / Simatic IT) product hands-on experience for full application configurations including interface with SAP and automation systems
• In-depth of knowledge of Pharmaceutical business process (Chemicals (W&D, Solid bulk Mfg., packaging and other unit operations), Bio Pharma processes)
• Creation of business process flow diagram
• Master Batch Record creation in Werum PAS-X
• Knowledge on Industry Standards S88 and ISA S95
• Experience working on projects in the pharmaceutical and/or biotechnology industries knowledge of GAMP lifecycle and quality management processes employed in the pharmaceutical sector Excellent communication skills and collaborative with team members and external groups

Responsibilities:

• Clean and maintain guest room, carpet, flooring, wallpapers, furniture and bathrooms daily. Clean and make up rooms and bathrooms according to Hotel's standards and procedures
• Conduct duties in courteous, safe and efficient manner, in accordance with hotel and governement's policies and procedures, ensuring that the highest level of service and communication is maintained
• Equip trolley with adequate supplies and keeps trolley/ pantry neat and tidy at all times
• Cover laundry duty. Collect and deliver guest laundry, counting soil linen and distribute clean linen
• Report suspicious persons or actions, DND rooms according to procedures. Report room discrepancy accurately and follow standard procedure
• Cleaning of public areas within hotel premises. Carry out special project and tasks such as shampooing of carpets and taking stock

Requirements:

• Able to perform rotating shifts and 6 days work week
• Able to work under pressure and detail oriented
• Able to converse in Basic English for effective communication between guests and colleagues

Why Us?

Responsibilities

• Troubleshoot and provide solutions for MES & ERP problems in recipe execution and recipe authoring.
• Liaise with QA to provide approved change control documentation for all MES system changes.
• Design, create, write and execute to a high-quality standard, test and validation protocols, risk assessments, and system documentation.
• Design, create, write and/or make all required changes to MES & ERP Recipes, worksheets, equipment and material spec's including phase transition logic to a high-quality standard.
• Design, create, write and/or make all required changes to ensure cleaning, equipment and product procedures are aligned to MES processes and vice versa.
• Design, create, write and provide training for all other site personnel on their related MES roles and arrange system access.
• Participate in MES knowledge exchanges, MES Governance meetings and manage issues, work-around and fixes identified.
• Work closely with IT regarding upgrades, patching, hardware support, security and system access and provide technical expertise in implementing upgrades and patching.
• Liaise with Global MES on required system improvements.
• Provide support to other MES system users as required to ensure business continuity.
• Participate in MES projects from initiation to ensure MES system or hardware requirements are taken into consideration.
• Ensure maintenance/replacement of MES hardware, printers, scales, scanners and bar-code labelers. Review for upgrades periodically.
• Keep other MES Team Members up to date on MES changes Documentation of all activities in line with cGMP requirements.
• Cross training within the team and training of new team members.
• Participation in continuous improvement programs to implement improvements in the quality, safety, environmental and production systems.
• Adheres to and supports all health and safety standards, procedures and policies.

Requirements

• Werum PAS-X/Aspen/Syncade, Siemens MES (Camstar / Opcenter / Simatic IT) product hands-on experience for full application configurations including interface with SAP and automation systems
• In-depth of knowledge of Pharmaceutical business process (Chemicals (W&D, Solid bulk Mfg., packaging and other unit operations), Bio Pharma processes)
• Creation of business process flow diagram
• Master Batch Record creation in Werum PAS-X
• Knowledge on Industry Standards S88 and ISA S95
• Experience working on projects in the pharmaceutical and/or biotechnology industries knowledge of GAMP lifecycle and quality management processes employed in the pharmaceutical sector Excellent communication skills and collaborative with team members and external groups

Job Highlights:

• Good and friendly working environment
• Friendly & sincere working culture with training provided
• Good career growth prospect

Responsibilities:

• Provide foot reflexology, shoulder and hand massage to customers
• Provide foot reflexology, massage and spa services to customers
• To perform all treatments correctly and professionally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Tidy up the treatment room after each treatment.

Requirement:

• Able to converse in basic English and Mandarin
• Able to work weekend and retail hours- 8 hours working shift
• Pleasant disposition and must be willing to learn

• Friendly and cheerful personality
• Passion in reflexology and / or massage/ spa
• Fair in customer service

• With/ without experience welcome, Training will be provided

• Foreigner Welcome!


Remuneration:

• Based on attractive commission up to S$ 4,500 gross

Interested candidate please CALL/ SMS to 67370010/ 98391664 for interview arrangement.

[Singaporean only]

Roles & Responsibilities

We are seeking a highly experienced Principal Product Consultant with extensive of experience in Triple A Plus and Temenos Wealth Manager. The ideal candidate will have a strong background in Wealth Management and Triple A+. This hybrid role requires a deep understanding of the domain and technical skills to drive product excellence and client satisfaction.

Responsibilities

• Lead the implementation and customization of Triple A Plus and Temenos Wealth Manager solutions for clients.
• Oversee the end-to-end project lifecycle, ensuring timely delivery and adherence to client requirements.
• Provide expert guidance on best practices and industry standards in Wealth Management.
• Collaborate with cross-functional teams to design and develop innovative solutions that meet client needs.
• Conduct thorough analysis of client requirements and translate them into technical specifications.
• Ensure seamless integration of Triple A Plus and Temenos Wealth Manager with existing client systems.
• Develop and maintain comprehensive documentation for all project phases, including requirements, design, and testing.
• Facilitate workshops and training sessions to empower clients with the knowledge to effectively use the implemented solutions.
• Monitor project progress and proactively address any issues or risks that may arise.
• Provide ongoing support and maintenance to clients, ensuring optimal performance of the implemented solutions.
• Stay updated with the latest trends and advancements in Wealth Management and related technologies.
• Contribute to the continuous improvement of internal processes and methodologies.
• Foster strong relationships with clients, understanding their business needs and providing tailored solutions.

Requirements

• Possess extensive experience in implementing and customizing Triple A Plus and Temenos Wealth Manager.
• Demonstrate a deep understanding of Wealth Management principles and practices.
• Exhibit strong analytical and problem-solving skills to address complex client requirements.
• Showcase excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
• Hold a relevant certification in Triple A Plus or Temenos Wealth Manager.
• Display a proactive approach to learning and staying updated with industry trends.
• Have a proven track record of successfully delivering large-scale projects in a hybrid work model.
• Show ability to work independently and manage multiple priorities in a fast-paced environment.
• Demonstrate strong organizational skills and attention to detail.
• Exhibit a client-centric mindset with a focus on delivering high-quality solutions.
• Possess a strong technical background with the ability to understand and translate complex technical concepts.
• Show commitment to continuous improvement and professional development.
• Hold a degree in a relevant field or equivalent work experience.

Certifications Required

• Certification in Triple A Plus or Temenos Wealth Manager is mandatory.

[Singaporean only]

• Offer technical expertise and professional guidance while providing efficient support to all business units on matters related to trade finance.
• Collaborate with the Treasury Team to manage banking relationships in trade finance, ensuring the best possible pricing for trade finance services.
• Assist with daily trade operations across business units, handling tasks such as Letters of Credit (LC), confirmations, export bill discounting, open account receivables, and monitoring payment deadlines.
• Identify and engage with confirming/negotiating banks for Export LCs, coordinating with banks and business units to manage line reservations.
• Work closely with business units to explore opportunities to reduce working capital through receivable discounting, credit insurance, and inventory financing strategies.
• Maintain strong communication with trade operators and banks regarding LC terms and other trade finance-related issues, such as LC amendments and Letters of Indemnity (LOI).
• Coordinate with the Global Trade Finance Desk in Geneva for global trade finance matters.
• Ensure the resolution of discrepancies flagged by banks.
• Generate management reports for all trade finance activities using various systems.
• Provide support for cash management and treasury operations as a backup role.

Job Requirements:

• Master’s / Bachelor's degree in Business Administration and/or Finance or Chartered Accountant
• Extensive understanding of the trade finance market
• Technical knowledge of Trade Finance Instruments like LCs/ SBLCs/ BGs etc
• 5 to 10 years’ experience in a corporate treasury environment (Commodity Trading Company is a plus) or in similar role.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Roles & Responsibilities

We are seeking a highly experienced Principal Product Consultant with extensive of experience in Triple A Plus and Temenos Wealth Manager. The ideal candidate will have a strong background in Wealth Management and Triple A+. This hybrid role requires a deep understanding of the domain and technical skills to drive product excellence and client satisfaction.

Responsibilities

• Lead the implementation and customization of Triple A Plus and Temenos Wealth Manager solutions for clients.
• Oversee the end-to-end project lifecycle, ensuring timely delivery and adherence to client requirements.
• Provide expert guidance on best practices and industry standards in Wealth Management.
• Collaborate with cross-functional teams to design and develop innovative solutions that meet client needs.
• Conduct thorough analysis of client requirements and translate them into technical specifications.
• Ensure seamless integration of Triple A Plus and Temenos Wealth Manager with existing client systems.
• Develop and maintain comprehensive documentation for all project phases, including requirements, design, and testing.
• Facilitate workshops and training sessions to empower clients with the knowledge to effectively use the implemented solutions.
• Monitor project progress and proactively address any issues or risks that may arise.
• Provide ongoing support and maintenance to clients, ensuring optimal performance of the implemented solutions.
• Stay updated with the latest trends and advancements in Wealth Management and related technologies.
• Contribute to the continuous improvement of internal processes and methodologies.
• Foster strong relationships with clients, understanding their business needs and providing tailored solutions.

Requirements

• Possess extensive experience in implementing and customizing Triple A Plus and Temenos Wealth Manager.
• Demonstrate a deep understanding of Wealth Management principles and practices.
• Exhibit strong analytical and problem-solving skills to address complex client requirements.
• Showcase excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
• Hold a relevant certification in Triple A Plus or Temenos Wealth Manager.
• Display a proactive approach to learning and staying updated with industry trends.
• Have a proven track record of successfully delivering large-scale projects in a hybrid work model.
• Show ability to work independently and manage multiple priorities in a fast-paced environment.
• Demonstrate strong organizational skills and attention to detail.
• Exhibit a client-centric mindset with a focus on delivering high-quality solutions.
• Possess a strong technical background with the ability to understand and translate complex technical concepts.
• Show commitment to continuous improvement and professional development.
• Hold a degree in a relevant field or equivalent work experience.

Certifications Required

• Certification in Triple A Plus or Temenos Wealth Manager is mandatory.

[Singaporean only]

We are seeking for an ideal candidate who is experienced in T24/Transact product having in-depth product knowledge and hands-on experience.

Candidate should have development and provide architecture consultation to customers and engagements

Lead solution/application architecture for medium to large engagements & deliver technically complex applications

Translate wide spectrum of experience gained from multiple engagement into tangible knowledge assets

Responsibilities

Build technical architecture for products and related solutions

Provide architecture consulting to customers

Conceive and ensures adoption of reusable components/design patterns across multiple engagements

Lead and deliver technically complex applications from technical aspects

Researching new technology/packages/COTS solutions build POCs to compare

Play active role in organizational initiatives such as talent acquisition knowledge dissemination (trainings mentoring)

Mentor & manage a group of Product consultants to enhance performance and develop them for higher responsibilities

Actively participate in responding to RFI/RFPs and other critical presales/post sales activities pertinent to Product CoE

Certifications Required

Certified Temenos T24 Consultant ITIL Certification PMP Certification (nice to have)

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

*Responsibilities:*

1. *Customer Engagement:*

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. *Product Knowledge:*

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. *Sales Targets:*

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. *Documentation and Processing:*

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. *Compliance:*

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. *Problem Resolution:*

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. *Team Collaboration:*

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. *Market Research:*

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. *Training and Development:*

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

*Qualifications:*

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

*Benefits:*

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

Banking Associate

- Represent a Top global bank

- Portfolio Construction and Portfolio Management

- Update investors on market movements

- Business Development to onboard new investors

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Leading a Team of associates after 1 year

Training Provided

- Monthly investment training by TOP fund houses (JP Morgan, Goldman Sachs, Franklin Templeton etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- All training fees paid by company

- Communications training

- Human relations training

- Management training

Requirements

- Go Getter

- Able to communicate well with clients

- Teamplayer

- Local diploma / Full 'A' Level Cert / Degree

- Fresh grads are welcome

- No experience

Retail Sales

(Audio Devices/Equipment)

• Islandwide
• 5 days / 44hrs/ week [depends on roster]
• S$ 2,000 - $2,500 + Commission

Responsibilities:

• Achieve individual sales target set by Store Manager
• Provide product demo and presentation to walk-in customers.
• Identify the needs of customer to give customer the best experience of the products and services.
• Perform business as usual store operations procedure like store opening, ensure the cleanliness of store and store closing.
• Perform cashiering, inventory check and management and other duties as assigned by Store Manager from time to time.

Requirements:

• Preferably with experience in consumer electronics and retail industry.
• Preferably with Audio experience

WhatsApp or Email your Resumé for Interview Arrangements.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are looking for an Application Support Officer to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:

Production monitoring

• Monitor the global IT platform and execute the associated action when alerts are raised.
• Process (analyze, solve, document) incidents.
• Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)
• Maintain monitoring systems and continuously share ideas to improve its effectiveness.
• Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)
• Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover
• Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

Support to users

• Process local user support requests (configurations, assistance,…)
• Collect regularly user feed-backs on system Run Quality and share it with development teams

Transversal

• Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,
• Self-organize continuous learning on the IS systems and landscape
• Manage the IT part of the Singapore Business Continuity Plan
• Share improvement ideas with Business Analyst

Technical Skills

• University degree in IT Engineering or Mathematics.
• 2-6 years relevant experience in IT trading environment
• Experience and knowledge about Trading and/or portfolio management processes. Derivatives Commodities is a plus.

Behavioral and social skills

• Interactive behavior : Active Listening and communication skills
• Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation
• Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

Technical and functional skills

• Understanding of trading environment.
• First experience in live monitoring and application support of large IT systems
• Good technical knowledge on the Windows environment
• SQL skills
• Good Scripting skills