Core Responsibilities:

-Observe assigned work area and/or other work areas, locate unused trolleys left by passengers.

-Collect unused trolleys using basic planning methods to gather, stack and move trolleys to designated Trolley Staging Point(s).

-Transport unused trolleys using lightweight transport machinery or manually transporting them.

-Practice caution and watch for passengers/structures (i.e. chairs) while moving unused trolleys to designated Trolley Staging Point(s).

-Ensure minimum number of trolleys is always available at the designated Trolley Staging Point(s) located within assigned work area.

Job Specifications (Qualifications/Experiences):

- Adaptable to change and a good team player.
- A valid Class 2/3 license is preferred.
- Experience with equipment such as forklifts is advantageous.

Fixed shift:
10.20pm - 6.40am

Job Description

• Assessing, diagnosing, screening, and preventing language, speech, and swallowing disorders.
• Communicating with the patient, and liaising with their family members, physicians, and teachers to design effective treatment plans.
• Using tried and tested therapies in combination with new, innovative techniques to provide the best care.
• Keeping up-to-date with advancements in the field by attending conferences, conducting research, and expanding professional and academic networks.
• Educating patients and their families on speech disorders and available therapies.
• Taking detailed notes on patient history and progress.
• Providing mentoring and workshops to speech therapy students.
• Evaluating patient progress and implementing changes to therapy programs as required.

Requirement

• Bachelor / Master's in Speech and Language Therapy
• Registered with Allied Health Professions Council (AHPC)

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Salary: $2, 000 - $2, 500
• Working Days: Mon - Friday, 8.30am – 5.15pm
• Location: Office - Kwong Min Road (Boon Lay)

Job Responsibilities:

• Support department for daily and administrative works
• Prepare, compile and update Operation and Maintenance Manual for submission.
• Raise Material Requisition (MR) using in-house BC system.
• Assist in sourcing for products, project documentations.
• Assist to liaise with manufacturers and suppliers for product information.
• Assist to monitoring and updating of project deliveries trackers.
• Assist in compiling project material costs of purchased goods and tools record.
• Assist to generate reports, data, and other relevant documents as per project requirements.
• Assist in project monthly progressive claim tabulation.
• Any other ad-hoc duties as assigned.

Job Requirement:

• With relevant working experience in admin / project support duties.
• Familiar with Aconex Submission procedure would be added advantage.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Working Days: 5 days
• Working Hours: 2 shift rotate (10am - 7pm / 12pm - 10pm)
• Salary Range: $1800 - $2100
• Location: Funan Mall

Job Description:

• Perform Cashier duties.
• Perform Customer Service roles.
• Do goods receiving, check incoming goods.
• Replenish goods on shelves, Goods display, tidy up goods on the shelving.
• Maintain cleanliness of sales floor.
• Do shop housekeeping.

Job Requirement:

• Relevant working experience

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

The Manager, Training & Projects will oversee the design, delivery, and evaluation of training programs for ambulance personnel, ensuring compliance with industry standards and regulatory requirements. Reporting to the General Manager, Ambulance Services, this role is instrumental in driving operational excellence through effective training and skills development. The incumbent will also be required to provide operational support as a paramedic during manpower shortages and assist in event management when necessary.

Key Responsibilities

Certification Management and Compliance

• Obtain and maintain certifications such as WSQ (Advanced Certificate in Learning & Performance, Advanced Certificate in Training & Assessment) and SRFAC certifications.
• Ensure all training programmes comply with organisational and regulatory standards.
• Monitor the validity of certifications for participants and arrange for renewals or recertification as required.

Course Design, Training Effectiveness and Reporting

• Develop comprehensive course syllabi and outlines tailored to meet organizational needs and industry best practices.
• Update and enhance course materials to reflect current standards and emerging trends.
• Compile and analyze training outcomes and attendance data to evaluate program effectiveness ; Provide detailed reports to management, highlighting key performance indicators and areas for improvement.
• Manage participant records, verify attendance, and maintain accurate training documentation.
• Ensure compliance with data management and confidentiality policies.

Training Logistics Management, Course Facilitation and Delivery

• Coordinate logistics for training sessions, including room preparation, procurement of materials, and availability of equipment specific to each course.
• Conduct and oversee delivery of the following courses and training programs:
• Basic Cardiac Life Support + AED (BCLS+AED)
• Standard First Aid
• Advanced Cardiac Life Support (ACLS) (review sessions)
• Emergency Medical Technician (review sessions)
• UPEC-ITE Paramedic Conversion (review sessions)
• Sports First Aid
• Skill refreshers
• Other relevant ambulance department courses or training

Equipment and Material Maintenance

• Ensure proper maintenance of training equipment and timely replenishment of consumables.
• Conduct regular inspections to ensure readiness for training sessions.

Audit Peparation and Collaboration

• Lead preparations for internal and external audits, ensuring training documentation meets required standards.
• Work closely with department heads to identify and address specific training needs.

Operational and Event Support

• Serve as a backup paramedic during extenuating circumstances such as manpower shortages, providing operational support when required.
• Assist in the planning and execution of events as needed to ensure seamless delivery.
• Provide leadership to the Learning and Development team, ensuring alignment with organisational objectives and HR strategies.
• Collaborate with senior management to continuously improve employee engagement and development frameworks.
• Monitor and report on the effectiveness of programmes and initiatives, utilizing metrics to drive decision-making.

Requirements

Qualifications

• WSQ Advanced Certificate in Learning & Performance (ACLP) and Advanced Certificate in Training & Assessment (ACTA).
• Relevant SRFAC certifications (e.g., BCLS+AED, ACLS, First Aid).
• Bachelor’s degree in a relevant field (e.g., Education, Nursing, Healthcare Management, or equivalent) is preferred.

Technical Skills

• Expertise in developing and delivering emergency medical training programs.
• Proficiency in operating and maintaining training equipment used in healthcare and ambulance services.
• Familiarity with audit standards and compliance requirements in the medical training sector.

Leadership and Interpersonal Skills

• Strong ability to engage and manage diverse groups of participants.
• Effective communication skills to convey complex concepts in an accessible manner.

Analytical and Organizational Skills

• Ability to evaluate training program effectiveness through data analysis and reporting.
• Strong organizational skills to manage multiple training programs and logistics simultaneously.

Adaptability and Innovation

• Flexibility to adapt training content to evolving industry requirements.
• Creative problem-solving skills to address challenges in training delivery and program design.

Operational Readiness

• Capability to step into operational roles, such as paramedic support, during manpower crunches.
• Willingness to contribute to event management to support organizational objectives

About the role
This is a full-time Operations & Sales Executive role based in the Pioneer West Region. The role is responsible for supporting the company's marine and offshore parts sales and operations, playing a key part in the company's growth plans.

What you'll be doing:

• Manage sales and operations for marine and offshore parts, including order processing, inventory management, and customer service
• Proactively identify new sales opportunities and develop relationships with existing customers to drive revenue growth
• Provide technical support and advice to customers on product selection and applications
• Collaborate with the procurement team to ensure timely delivery of parts to customers
• Maintain accurate records and generate reports on sales, inventory, and customer activities
• Support the wider sales and operations team as needed

What they're looking for:

• Minimum 2 years of experience in a similar sales or operations role
• Strong technical knowledge of marine and offshore parts and equipment is preferred
• Excellent customer service and communication skills, both written and verbal
• Proficient in using ERP systems and MS Office suite
• Ability to work independently and as part of a team
• Problem-solving and decision-making skills

About the Employer:
The company is a leading provider of marine and offshore parts and services. With over 20 years of experience in the industry, they have built a reputation for delivering high-quality products and exceptional customer service. Their mission is to help the clients succeed by providing innovative solutions and support.

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Collaborate with a multi-disciplinary team to provide professional and quality geriatric and neurological physiotherapy/occupational therapy to patients.

Participate in patient counsultation and Supervise Therapy Assistant

Document patient physiotherapy records accurately.

Have knowledge of therapy treatment for a wide range of injuries and conditions across all gender

Assess and manage patients referred for physiotherapy independently and implement appropriate treatment plans

Job Requirements

• Degree/Diploma in Physiotherapy

• Full registration with AHPC

• Keen interest in stroke and geriatric rehabilitation

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Responsibilities

• Identify new business opportunities to achieve company target.
• Build and maintain good client relationship.
• Respond to customer inquiries and resolve complaints.
• Coordinate with the operations team to facilitate container releases.
• Ensure timely payments by following up with customers.
• Prepare and submit weekly marketing reports.
• Ad hoc duties as assigned

Requirements

• Diploma in Business Administration, Sales & Marketing or equivalent
• With 1 - 2 year of sales/ business develoment experience, preferably from freight forwarding or logistics industry.
• Prior experience in air freight will be an added advantage.

Interested applicants for the above advertised position(s), please kindly click the APPLY button below or send in your updated resume to [email protected]

EA License No.: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Develop end-to-end sourcing strategies for all the open job positions, using various sources (recruiting website, referrals, on-site, etc.)
• Screening, filtering, and shortlisting of candidates as well as managing interview schedules.
• Source and interview candidates, presenting qualified ones to hiring managers.
• Provide HR hiring advices to department heads to discuss on their hiring needs, market conditions, and align on expectations.
• Ensure all candidate credentials and information is up-to-date HR system.
• Manage employee on-boarding and off-boarding activities.
• Ensure HR practices and candidate sourcing procedure are comply with local employment regulations and MOM rules.
• Involve in local/ regional HR projects when needed.
• Ad hoc duties as assigned.

Requirements:

• Degree or diploma in Human Resources, Business, or related field.
• At least 2 - 3 years of experience in end-to-end talent acquisition, preferbaly focus on technology roles.
• Candidate with immediate availaibility or with short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Name of Authority: Lakeside Primary School
Location Address: 161 Corporation Walk, Singapore 618310

Objective:
The Contractor shall provide one competent Personnel to support the front desk and general office administrative functions of the Authority. The Personnel will attend to general queries, assist in various administrative tasks, and ensure timely responses to queries from the public and students.

• The Contractor must submit the CVs of the proposed Personnel as part of the offer and price proposal. Only the submitted CVs will be considered for evaluation.

Duration of Service:

• Contract Period: From 1 March 2025 to 28 February 2026 (Base Year) + 1 March 2026 to 28 February 2027 (Option Year)
• Option to Extend: The Authority may extend the Contract for a further period of 1 March 2026 to 28 February 2027. The Authority has full discretion to exercise this option at any time before the expiration of the current contract period, in whole or in parts.

Personnel Working Hours:

• Mondays to Thursdays: 7:00 AM to 4:00 PM (inclusive of 0.5-hour lunch break)
• Fridays: 7:00 AM to 3:30 PM (inclusive of 0.5-hour lunch break)
• No service required on Saturdays, Sundays, or gazetted public holidays

Scope of Services:

The services required are as follows:

1. General Office Assistance:Attend to general queries (e.g., public queries, student needs) and ensure timely responses.
   Receive deliveries and assist in the coordination of tasks related to incoming goods or services.
   
2. Administrative Support:Assist with daily student attendance updates.
   Collect, enter, and maintain data in the school’s IT systems, spreadsheets, or other forms of records.
   Manage correspondence, including typing of documents, filing, and faxing.
   Perform other administrative duties as directed by School Leaders or the Admin Manager.
   
3. Additional Duties:Perform any other administrative tasks as assigned by the School Leaders or Admin Manager.
   

Qualifications, Skills, and Experience of Personnel:

The Personnel shall meet the following minimum qualifications and experience:

• Communication & Interpersonal Skills: Good communication, a pleasant disposition, and strong interpersonal skills.
• Technical Skills: Basic proficiency in MS Office (Word, Excel, PowerPoint) and GCE ‘O’ or ‘N’ Level with a credit in English.
• Experience: Preferably at least one year of past experience working in a school environment.

Responsibilities:

• Drive strong sales growth to achieve sales and profit targets within assigned territories, industries, and channels.
• Identify and develop new distributors in designated areas.
• Establish and maintain strong relationships with distributors, direct customers, purchasers, and end-users.
• Deliver sales and product training to distributors and end-users.
• Collaborate with key customers and distributors to plan and execute marketing strategies and promotional programs aligned with company goals.
• Recommend effective pricing strategies for all product lines.
• Collect and analyze market trends and competitor information.

Job Requirements:

• A highly sales-driven individual with strong self-motivation and a passion for increasing sales, coupled with a desire to be rewarded for success.
• Proven experience in sales is essential; prior experience in chemical product sales with a regional sales focus in Southeast Asia is highly preferred. Experience in the marine, oil & gas, or industrial sectors, as well as distributor management, is advantageous.
• Regional sales experience in Southeast Asia is strongly preferred.
• Exceptional selling, negotiation, and relationship management skills.
• A strong belief that sales is a numbers-driven field, with achieving targets as the ultimate goal.Responsibilities:
• Drive robust sales growth to meet or exceed sales and profit objectives within assigned territories, industries, and channels.
• Identify, onboard, and cultivate new distributors in designated regions.
• Build and sustain strong relationships with distributors, direct customers, purchasers, and end-users.
• Conduct sales and product training sessions for distributors and end-users.
• Partner with key customers and distributors to develop and implement marketing strategies and promotional programs aligned with company objectives.
• Propose effective pricing strategies for all product lines.
• Gather, assess, and report on market trends and competitor activities.

Job Requirements:

• A highly motivated, sales-driven professional with a passion for exceeding sales targets and a results-oriented mindset.
• Proven track record in sales is mandatory; experience in chemical product sales with a regional focus in Southeast Asia is highly desirable. Experience in the marine, oil & gas, or industrial sectors and distributor management is an advantage.
• Regional sales experience in Southeast Asia is strongly preferred.
• Outstanding selling, negotiation, and relationship-building abilities.
• A firm belief in a numbers-driven approach to sales, with target achievement as the top priority.
• Willingness and flexibility to travel overseas when required.
• Must be comfortable to travel overseas if required.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Responsibilities

• Responsible for sourcing, evaluation and purchasing of materials
• Negotiate with vendors for competitive prices and quality
• Prepare purchasing document, quotation, tender, agreement and contracts
• Monitor and ensure on time delivery to ensure customer fulfilment
• Ensure compliance on quality standards, procurement policies and procedures
• Identify new and potential suppliers to expand supplier based to improve sourcing capabilities
• Any other duties as assigned

Requirements

• Bachelor or Diploma in Supply Chain Management or Business Administration or equivalent
• At least 3 - 5 years of procurement/ buyer experience, preferbaly from M&E industry

Interested candidates who wish to apply for the advertised position, please send in your updated resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Plan, supervise and implement the programme for the session in accordance with organisation SOP and encourage children participation
• Supervise, educate and assist children with their homework
• Classroom management.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Communicate with parents/caregivers on child's developement progress in class

· Job Requirements:

• Minimum Diploma in any relevant discipline or WSQ Student Care Certificate or relevant
• Minimmum 3 years of experience in educating children
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

RESPONSIBILITIES (E.g. Job Scope) :

Recap of Duties: Inspect and rectify any unsafe place of work and unsafe practices

• Advice on the measures to be taken in the interest of workplace safety and health and Safe Management Measures (SMM).
• Assist in investigating any near miss, incident or accident, dangerous occurrence that occurs.
• Conduct in-house training to the workforce
• To work independently on the ground.
• Ensure compliance of operations with Workplace Safety and Health/Environmental Control regulations and statutory requirements
• Coordination with relevant site in-charge on improving the worksite safety and cleanliness.
• Assist WSHO in all Safety related matters for the project
• Assist DSTA to inspect the worksite for safety infringement according to WSH Act and AOS;
• Work with DSTA and Contractor to review the risk assessment during each phase of construction and present them to DSTA’s Safety Action Group to ensure that measures to be taken in the approved risk assessment are implemented on site
• Ability to work under pressures in a fast pace environment

REQUIREMENT (E.g. Qualifications, Certifications, Experience) :

Please specify：

· Educational Level and the field of study: Certificate in Workplace Safety & Health or Advance Certificate in Workplace Safety and Health

· Type of experience required:

. At Least 5 years post registration experience and relevant practical experience in LTA Civil Engineering construction works with bored and mine tunneling

. Risk Management and Accident Investigation trained

· Amount of experience: minimum 5 years

. Experience in handling onsite Construction Temporary Quarters (CTQ) will be an added advantage.

. Able to start work on short notice.

· Employee’s ability to commit to the job requirement e.g. work on shift work required.

· Others:

. Well conversant in Microsoft Office & PDF

. Able to work on rotating shift

. Able to communicate in multiple languages will be an added advantage

Name of Certifications required:

· Advanced Certificate in Workplace Safety & Health Level B or Safety Coordinator Certificate

· Certificate in Safe Management Office

· Building Construction Supervisor Safety

· Building Construction Supervisor Safety Course (Tunneling)

· Occupational First Aider & AED trained will be an added Advantage

· Managing Work at Height (MWAH) or Working At Height Supervisor (WAHS) & Working At Height Assessor (WAHA)

· Confine Space Entry & Rescue Tunneling will be an added advantage

· Confine Space Safety Assessor or Assess Confined Space for Safe Entry and Work

· Supervision Of Metal Scaffold Erection Course will be an added advantage

· Advanced Certificate in Training & Assessment (ACTA) trained will be an added Advantage.

. Applicant must be willing to work in East Side location.

# Convenient work location nearby MRT Station (West/Central)

# Salary up to $4500 + Attractive Benefits

Our client, a healthcare organization in Singapore is currently seeking candidates to join them as a HR Executive.

Job Responsibilities:

• Managing the full spectrum of HR functions including talent acquisition, talent management, business partnering, employee engagement, compensation and benefits, performance management and succession planning
• Advice Line Management on performance management, resolve complex employee relations issues and address grievances
• Participate in leadership meetings and provide solutions for the operational plans and initiatives
• Oversee the offboarding activities, analyse trends and work with management to support the retention initiatives
• Manage inquiries from employees and provide professional HR advice on interpreting HR policies and issues
• Facilitate and support the performance appraisal process to ensure objective performance reviews, promotions, salary benchmarking exercises, and career development
• Plan and executing various employee engagement and recruitment initiatives
• Prepare manpower reports for internal and external stakeholders

Job Requirements:

• Degree in HR Management or related
• Minimum 2 years of experience in HR management
• Strong with numbers, performing analysis, preparing proposals and handling stakeholders
• Able to engage, guide and partner with senior leaders on strategic HR matters
• Strong knowledge of HR processes and best practices

Looking for a new job or career opportunity? Please email your detailed resume in MS Word Format to [email protected]

Johnny Low Jia Rong (Mr.)

Assistant Manager

CEI Registration No.: R21100789

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Consumer & Community Banking (CCB) Technology, Mission Control Team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• End to End application support for Digital applications on premise as well as Cloud (AWS).

• Primarily focus on quick incident mitigation to reduce downtime for customers.

• Monitor the changes going into the environment while ensuring system stability.

• Provide onsite technical leadership and decision taking for quick service restorations.

• Drive Technical Bridges with information from monitoring and other specific tools.

• Take key decision in terms of failovers, isolating DC and preserving customer experience.

• Perform targeted flow-triage during major incidents using tools expertise.

• Leverage tools expertise to perform targeted flow-triage during major incidents.

• Adapt Flexibly in response to changing demands.

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science/Information Systems/Engineering or related disciplines.

• Minimum 3 years of Applications Support or related experience.

• Basic knowledge of application development – Java.

• Strong technical background in Middleware (WebSphere, Tomcat and Web Servers), Cloud technologies (AWS, Dockers & Kubernetes), Monitoring tools (Splunk, Dynatrace and Grafana), Unix, DB2, Cassandra and Retail banking channel application flows.

• Specific knowledge of IT infrastructure including networks, storage networks, load balancing, server clustering, databases and application architecture.

• Good communications skills – managing global bridges/ writing executive notifications.

• Experience working with geographically distributed and culturally diverse work-groups.

• Hands-on with technical operations – high pressure shift environment.

• Ability to multi-task (e.g. listening, writing, reviewing and sending executive communications) and work flexibly in response to changing demands.

• Ability to provide weekend support as part of shift based coverage.

Preferred qualifications, capabilities, and skills

• Retail banking experience

• Customer-centric - preferable from technical support roles and/or professional services

• Cloud Certification

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=c2bfead8836cffdf7cd3fd87bc9f234b

Location: Singapore

Employment Type: Full-Time

Job Overview:

We are looking for an experienced Consultant specializing in Business Process Re-Engineering to lead process improvement initiatives. The role involves managing process evaluation projects and delivering sustainable business outcomes.

Roles and Responsibilities:

• Lead process improvement projects from planning to execution.
• Conduct workshops to identify gaps and inefficiencies in business operations.
• Develop process models and recommend best practices.
• Collaborate with IT teams to align business processes with technology solutions.
• Monitor project timelines, budgets, and deliverables.
• Create detailed business process documentation and project reports.
• Provide training and support during the implementation of new processes.
• Drive continuous improvement initiatives and best practices.

Qualifications and Skills:

• Bachelor’s degree in Business, IT, or a related field.
• Proficiency in process mapping, data analysis, and project management tools.
• Strong interpersonal and leadership skills.
• Minimum Experience: 4+ years

JOB SUMMARY

• To manage Branch operational risk and ensure controls are in place
• To comply with the processes on cash handling and branch operations as per Branch Operations Manual
• Assist the BOCEM on the day to day running of branch operations
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Support the branch in achieving its business objectives within regulations and guideline of external regulatory bodies and the bank
• Activate, educate & direct clients to utilise digital/self- service terminal (SST) channels
• Generate new sales opportunities through referral (excluding insurance and investment)
• To be proactive in improving workflows / internal processes in branch

RESPONSIBILITIES

Branch Operations

• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Checking and approval of Application / Service Request documentations for all products / services.
• Collection of cheques from Quick Cheque Deposit box & batch for processing under dual control
• Review of all Daily/Monthly Reports via Report-to-Web (except GL Reports to be reviewed by BOSM)
• To scrutinize reports/schedules for unusual entries which may require further investigations / Escalations if required
• To raise any Suspicious Transaction Report (STR) if necessary
• Review of Daily Transaction Vouchers
• Stock Control – Custodian for Cashier’s Orders, Savings Passbooks, MLI Cards, Captured MLI/Credit Cards, Cheque Books and any others pending clients’ collection.
• Ensure all Drafts application, Telegraphic Transfer applications, standing instruction, GIRO, Payplus, Clients’ Requests are scanned / batched with appropriate authorization to relevant departments for processing on time
• Collate data/information related to branch reporting.- Accurate & Timely Submission
• Reporting of Daily, Weekly and Monthly Returns where applicable
• Reporting of any other Ad hoc information required from time to time
• Assist in answering phones, general enquiries and investigations.
• Branch Cash Operations In absence of BOCEM, CEOM to assume role of Cash Officer (Keyholder / Safe Combination Holder where applicable).
• To execute controls on cash within the present guidelines of the Bank

Limits Management

• Ensure the overall cash is within the Branch Cash Holding limits (end of day Branch limits)
• Ensure all Client Experience Representative (CER)/ Senior Client Experience Representative (CER) do not exceed intra-day limit /end of day cash limit
• Maintenance of Cash position in all auxiliary Services – ATM/CDM
• Escalate in the event of breaching branch cash holding limits to Branch Manager. Inform also via email the Head, Branch Operations and provide reasons / justifications on the breach
• Raise RMS for change of transaction limits when necessary (e.g. upgrade from CL5 to CL4)

Approvals, Controls & Reconciliations

• Ensure dual control operation of the Cash Vault/ATM/CDM
• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Approve movement of cash to and from vault with Senior CER under dual control and confirm denomination and value input in eBranch System
• Approve cash indent and return to MAS/Battery Road Branch via CISCO
• Perform Surprise Cash Checks at a pre-determined frequency
• Daily reconciliation of physical cash in Vault/ATM/CDM with - Senior CER under dual control
• Perform daily checks (random sample of 5% or 5, whichever is lower) on signature verification, transaction validation and technical details for each CER/ Senior CER’s Debit transactions within the CER/ Senior CER’s limit and sign off on the vouchers as evidence of checks.
• All staff to refer to Cash Operations Manual in Knowledge One for full details

Management of Service Delivery

• Ensure clients are being served within stipulated standard (refer to scorecard)
• Assist clients in queries; handling feedbacks, complaints that are escalated by CER/Sales staff which includes escalated exceptional investigations and queries and liaising with other functions/department

Referrals

• Generate new sales opportunities by proactively referring client with banking needs to respective Sales Staff for cross-selling & upselling, (except insurance and investment)
• To activate, educate & direct clients to utilise digital/self service terminal (SST) channels

Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Our Ideal Candidate

• Diploma or Degree holder
• Good verbal and written communication skills
• 2 years of relationship service management experience in retail banking

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers