1. Administrative Support

• Manage day-to-day administrative tasks, including filing, data entry, and document preparation.
• Assist in drafting and proofreading correspondence, reports, and official documents.
• Maintain and organize office records, ensuring confidentiality and accuracy.

2. Scheduling and Coordination

• Coordinate and schedule events for the Director.
• Manage calendars and ensure timely communication of schedules to relevant parties.
• Arrange travel and accommodation for Director, as needed.

3. Communication Management

• Serve as the primary point of contact for incoming calls, emails, and inquiries.
• Draft, distribute, and follow up on internal and external communications.
• Liaise with vendors, clients, and other stakeholders to ensure smooth operations.

4. Office Management

• Monitor office supplies and place orders to maintain adequate stock levels.
• Ensure the office environment is organized, clean, and conducive to productivity.
• Oversee office equipment maintenance and troubleshoot minor issues.

5. Data and Records Management

• Maintain accurate and up-to-date databases and filing systems.
• Handle sensitive and confidential information with discretion.
• Compile, organize, and analyze data for management review when necessary.

6. Operational Support

• Provide support for projects, including research, coordination, and execution of tasks.
• Assist in tracking deadlines, deliverables, and progress on key initiatives.
• Manage special assignments or ad-hoc duties as assigned by management.

7. Policy and Procedure Compliance

• Ensure that administrative practices align with company policies and procedures.
• Assist in the development and implementation of office policies.

8. Team Collaboration

• Work closely with team members to ensure effective communication and coordination.

Key Competencies and Skills:

• Strong organizational and multitasking abilities.
• Proficiency in office software, such as Microsoft Office Suite and other relevant tools.
• Excellent communication skills, both written and verbal.
• High level of attention to detail and accuracy.
• Ability to handle sensitive information with confidentiality.
• Problem-solving and proactive thinking.

Reporting to: Clinic Manger.
Working Hours: Mon - Fri 9am - 6pm

• jobscope
• 
  
• looking for electrical engineer to do electric work
• managing workers in the company
• assist the company to bring in more sales
• assist the employer solving client issues at site

requirements

min 2 years in related job field

able to answer customer quires once customer ask

able to work at humid surroundings

Job Description & Requirements

• Collect and analyse air samples from indoor and outdoor environments, or collect and study multiple types of sources at multiple locations.
• Test samples that have been previously collected in a laboratory environment using specialized equipment and procedures.
• Set up, calibrate, stock and utilize laboratory equipment and consumables as and when required.
• Maintain regular calibration of sampling and/or laboratory equipment.
• Record accurate sampling observations and data to provide to management
• Work independently with minimal supervision or closely with a team of individuals across various disciplines or seniority levels.
• Keep detailed data reports of all sampling information collected.
• Thoroughly understand various sampling methods and how different methods can obtain different results.
• Any other duties as assigned by Supervisor
• Possess Class 3 Driving License (not mandatory)

Requirements:

• Higher NITEC, Diploma or Degree in Environmental Science, Facilities Management, Chemical Engineering or related qualifications
• Environmental engineering, Lab Environment, Environmental Science, Analyzing Information, Equipment Maintenance
• Attention to Detail, Research Skills, Reporting Research Results, Environmental Law, Site Development, Sales, technical reporting and consultancy.

Responsible on implementing and commissioning company products

Providing training and necessary support to customers

Assist in Pre- Sales Activity

Good interpersonal skill

Good knowledge in IT services is an advantage

Willing to learn new skills

Able to work with other teams with good working attitute

Able to work independently

Training will be provided

Salary: $1800 - $2000 per month

Job Duties & Responsibilities

· Assist in loading & unloading goods

· Inspecting & documenting incoming and outgoing shipments

· Receiving & signing for deliveries

· Inspecting deliveries to ensure they match order & invoice criteria

· Properly accounting for incoming goods & their location in the warehouse

· Counting & verifying quantities with packing list

· Updating inventory with incoming/outgoing goods

· Ensuring that there are no damaged items sent or received

· Maintain records of all transactions & discrepancies

· To highlight to supervisor any problems encountered in the course of their duties

· Comply with company policies and guidelines

· Assist in keeping a safe work environment

Job Requirements

· Regularly lift and/or move objects

· Ability to work independently.

· Good communication & interpersonal skills

· Able to work under pressure

Working Hours

· 5.5 day work week

· Mon – Fri: 8.30am - 5.30pm

· Sat: 8.30am – 12.30pm

Work Location

· Work Location: 15 Gul Way S‘pore (629193)

· Nearest MRT: Gul Circle MRT

Performance Standards

· No complaints from direct superior

· Good communication, organisation and time-management skills

· Reliable employee

· Good attitude and cooperation (teamwork)

· Be initiative and a team player.

Interested applicants may WhatsApp +65 8298 2374 or call +65 6266 2234 and dial for the HR Department, to schedule an interview.

We are seeking a passionate Senior Quality Assurance Executive/ Assistant Quality Assurance Manager for our brands—Neo Garden Catering / Deli Hub Catering — as part of our department expansion! You will be responsible for ensuring all hygiene and food safety standards at the assigned locations.

• Lead and conduct daily on-site inspections, ensuring compliance with quality standards, food safety regulations, and operational procedures across production and retail outlets.
• Supervise and conduct personal hygiene checks, product quality assessments, and sample retention protocols to ensure adherence to internal and external standards.
• Develop, implement, and oversee the laboratory testing and sampling schedules, ensuring all critical tests are conducted in accordance with product specifications and regulatory requirements.
• Analyze test results and recommend corrective actions for any deviations or non-conformities.
• Implementation and continuous improvement of the ISO 22000:2018 Food Safety Management System (FSMS) for relevant operations.
• Oversee and updates of the Quality Management System and Standard of Procedure, ensuring alignment with industry best practices and regulatory changes.
• Work closely with relevant departments to ensure operational adherence to standards, and address any discrepancies or audit findings.
• Ensure the accuracy, completeness, and proper retention of all quality assurance records, documents, and files as per regulatory and company policies.
• Perform regular audits of quality documentation and lead the improvement of record-keeping practices.
• Serve as the primary point of contact for external auditors and internal audits.
• Coordinate with departments to ensure compliance with quality standards during audits and external inspections.
• Develop, review, and enhance Standard Operating Procedures (SOPs) across all areas of operations to ensure best practices in quality assurance and food safety.
• Development and continuous improvement of food safety training materials, ensuring they are relevant, up-to-date, and aligned with company policies and industry standards.
• Identify and mitigate quality risks, ensuring proactive measures are taken to prevent non-conformities and quality failures.
• Communicate quality-related issues and improvements to stakeholders, ensuring alignment across all levels of the organization.

Requirements

• A level, Diploma or equivalent, in Food Science/ Technology/ any related standard
• Possess knowledge in SFA regulation, ISO 22000, Halal/ any other related standard
• Able to multitask and work within timeline
• Good communication skills
• Team player, proactive and meticulous in work
• Open to working in the West and on weekends

The level of appointment offered will commensurate with candidate's experience.

Interested applicants are invited to apply with your detailed resume via the “Apply Now” option.

We thank you for your interest and regret that only shortlisted candidates will be notified.

Responsibilities:

• Repairs, preventive maintenance and trouble shooting of precast automatic production machines and overhead cranes
• Able to interpret electrical circuit and mechanical drawings including pneumatic and hydraulics system
• Sound knowledge in PLC, inverter drives and direct-on-line controls
• Able to oversee maintenance team

Requirements:

• Diploma/ Degree in Electrical Engineering
• Min 1 year experience in maintenance of mechanical equipment
• 2-3 years experience in production machinery and industrial equipment
• Possess good written & spoken communication in English
• Able to work independently
• Working location : Tuas South

Job Responsibilities:

· Responsible for pre & post contract activities in Construction projects

· Liaise with project, purchase and finance team to provide monthly project costing and revenue

· Responsible to update and verify project and production database

· Involve in project budgeting, specification, contract claim and settlement of final statement

· Monthly progress claim and payment certification

· Ensure documents are in line with Company SOP standard

· Other QS duties as assigned

Roles & Responsibilities

• Responsible for general drafting work including the detailing of architectural, structural, plumbing, electrical and other related drawings from design drafts
• Prepare 2D & 3D shop and as-built drawings
• Prepare draft outline and detailed drawings to the appropriate scale for planning submissions and construction purposes
• Coordinate with project team and external stakeholders on tender and construction drawings

Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Architecture or equivalent.
• At least 3 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Adobe PhotoShop, AutoCad
• Proficient in AutoCAD drafting
• Candidates who possess basic knowledge in Revit and Navisworks will have an added advantage

Job Responsibilities:

1. Design of commercial, residential, industrial buildings in precast.
2. To liaise and coordinate with consultants and main-contractor on project details and resolving technical issues.
3. Accountable for the preparation and completion of precast shop drawings with specific time and meets all clients’ requirements.
4. Accountable for accuracy and updating amendments to precast shop drawings.
5. Attend meetings with consultants and main-contractor as well as site meetings.
6. Manage drafting staff and check drawings to ensure compliance with design concept.
7. Manage, plan and schedule projects, shop drawings for submission and production.
8. To liaise internally with coordinator and production on submission/issuance of shop drawings any technical issue and keep them updated of any revision.
9. Conduct review on details of design to ensure the accuracy of shop drawings produced.

Job Requirements:

1. Bachelor degree in Civil & Structural Engineering from recognised University.
2. 3 years working experience in construction design.
3. Familiar with design analysis software such as Etabs, Prokon etc.
4. Good communication skills.

Job Description & Requirements

You will be part of an innovative and passionate team, working towards the one ultimate goal of producing high quality software. Your primary duties are design, prepare technical specifications, lead a team of developers, programming, unit-testing, and analytical problem-solving; but may include support for products implementation, integration testing and documentation.

The individual will:

• Responsible for the successful enhancement of software products and solutions by co-operating with other teams to ensure releases that are coordinated in terms of both time and technology.
• Design system architecture; translate user's requirements into functional and technical specifications.
• Participate and manage testing, debugging, verifying design and conduct reviews.· Participate and manage data and solution migration.
• Assist pre-sale in architect technical solution.
• To perform other duties as and when required.

Skills Requirements

• Degree in Computer Science or Information Technology or equivalent.
• In-depth experience in Java
• Working knowledge of Object-Oriented
• Working knowledge on any web framework, with understand MVC concept on the web-based application
• Working knowledge on conceptualizing and designing web-based application
• Preferable knowledge and experience in Spring and Hibernate Framework, Spring Boot, REST, Drools, HTML5, Oracle.
• Possess a passion in software engineering/development, with drives to be an effective team leader
• Ability to communicate effectively and clearly
• He or she should show self-initiative in learning, and self-development
• Ability to work under pressure to deliver projects within the designated deadlines.
• At least 2 to 5 years of relevant experience

#TeSA #TMCA

Mandatory Skills

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Requirements

• Must be graduate from IT or Computer Science
• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
• Need to have eagerness to learn and perform with committment

Kindly take note of the following details for shift work

1. Allowance should be included in the monthly hiring rate.
2. Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)
3. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
4. Need to support including night shift, weekends and public holidays

Mandatory Skills

Responsibilities

• Develop, maintain and administer tools which will automate operational activities and improve engineering productivity
• Identify industry best practices/solutions and pursue continuous improvement opportunities in SDLC / SDLC2 (Software Development Life Cycle) processes and practices, relentlessly drive for standardization, automation and self-services.
• Develop reusable, scalable, and testable automation scripts and tools for routine and repetitive tasks.
• Drive alignment efforts between development and operations teams to better recognize benefits of automation and cloud.
• Ability to research, propose and prototype new principles, technologies, tools and concepts and integrated them into the teams collective knowledge.
• Developing CI/CD roadmap and implementing to the projects. Help on AGILE/SCRUM Methodologies while execution.
• Manage and builds EAPI with Unit testing, Code Coverage, Enhancements. Same promote to Production through Jenkins CI/CD Pipeline.
• Configure OSS, Sonar, Fortify through continuous integration and commit based Scan for Quality Assurance. enable the automation testing and load testing.
• Automate continuous delivery and on-demand capacity management solutions
• Developing configuration and infrastructure solutions for internal deployments
• Troubleshooting, diagnosing and fixing software issues
• Updating, tracking and resolving technical issues
• Suggesting architecture improvements, recommending process improvements
• Evaluate new technology options and vendor products. Ensuring critical system security through the use of best-in-class security solutions

Mechanical Contractor - Construction

• Basic: $3800 - $4500
• Variable Bonus
• 5 days (Office Hours)
• Location: Pioneer

Responsibilities:

• Operate and maintain AGVs, collaborative robots, and robotic welding systems.
• Execute production methodologies, including welding and fabrication processes.
• Program and operate laser cutting machines and automatic channel cutting saws.
• Ensure compliance with M&E modular production standards and safety regulations.
• Understand and apply electrical system designs, drawings, and calculations.
• Perform M&E testing and commissioning.
• Communicate project updates to leaders and ensure timely completion of tasks.
• Monitor and implement quality assurance processes.

• Min. ITE in Manufacturing or Automation Engineering.
• At least 1 years of experience in a product manufacturing environment.
• Knowledge of robotics, PLC, precision manufacturing, and production processes.
• Familiarity with control systems, sensors, actuators, and safety standards for machinery and robots.
• Ability to understand DfMA modular prefab requirements, including materials selection, fabrication, and assembly.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23116143 | Lucky Lee

Mechanical Contractor - Construction

• Basic: $4500 - $5500
• Variable Bonus
• 5 days (Office Hours)
• Location: Pioneer

Responsibilities:

• Coordinate with contractors, consultants, and clients to resolve technical M&E and DfMA issues.
• Collaborate with architectural and structural teams to manage design schedules and site coordination.
• Check DfMA prefab drawings, highlight discrepancies, and ensure alignment with production requirements.
• Oversee submission and approval of drawings with stakeholders, ensuring accurate service installations.
• Utilize Revit and CAD for drawing preparation and updates.

Requirements:

• Minimum Diploma/Degree in Engineering or Specialist Diploma in M&E Coordination.
• At least 1 years of experience in the construction industry.
• Strong knowledge of M&E coordination, structural, and architectural compliance.
• Ability to understand DfMA modular prefab requirements, including materials selection and fabrication.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23116143 | Lucky Lee

Hi,

We need house inspector / surveyor for HDB / CONDO / LANDED properties for www.uncledefect.sg.

We will guide and train you.

Salary will be $120 cash per day.

Kindly whatsapp Jay at 88341414 / wa.me/88341414

Thank you

www.uncledefect.sg

We need house inspector / surveyor for HDB / CONDO / LANDED properties for www.uncledefect.sg.

Job Summary

Purpose of job

The role involves proactively engaging clients, organising social activities and encouraging an active lifestyle to prevent social isolation. The position also entails referring clients to relevant community care and social assistance when needed. Under the Age Well SG initiatives, the role requires collaboration with primary care physicians (e.g., family doctors) to empower residents in taking charge of their journey toward healthier and more active lifestyles.

Key Responsibility Areas

• Plan and conduct evidence-based active ageing programmes.
• Plan and coordinate support for clients requiring befriending and buddying services.
• Lead group work and outreach activities.
• Support AAC-CREST integration initiatives.
• Recruit, train, and match volunteers to appropriate services.
• Build community partnerships and enhance existing resources.
• Administer new intakes and conduct necessary health assessments for clients.
• Monitor and record clients' vital signs.
• Maintain a membership and volunteer management database using the in-house AAC system.
• Perform administrative tasks, including maintaining up-to-date client and volunteer records.
• Attend to client inquiries.
• Continuously improve the quality of services and programmes.
• Undertake any other duties assigned by the Manager or Executive Director.

Requirements

Experience:

• Prior working experience in a Senior Activity Centre or Active Ageing Centre is advantageous.
• Resourceful, proactive, responsible, and client-focused.
• Strong communication and interpersonal skills; ability to converse in local dialects is an added advantage.
• Strong passion and commitment to working with seniors.
• Proficient in MS Office and Google Suite applications.
• Ability to work independently and as part of a team.

Qualifications:

Diploma in Social Work or relevant training certification.

Please send your resume and expected salary to [email protected]

Only shortlisted candidates will be contacted for interview.

Job Responsibilities:

• Knowledgeable in servicing and maintenance for refrigeration / electrical machines.
• Identifying faults, troubleshoot, and repair various commercial kitchen equipment.
• Performing repair jobs promptly and efficiently.
• Submitting of daily report for servicing & maintenance functions.
• Ensure all documents are updated upon completion of work
• Ensuring all works comply with the appliance standards and Health and Safety Act.
• Perform equipment quality compliance check.
• Work closely with direct superior to maximize repair rates.
• Maintaining service vehicle in good condition.
• Maintain the work bay and workshop areas in orderly and safe working conditions and exercise good housekeeping practice.
• Any other duties as assigned.

Job Requirements:

• Hands-on experience in installation, maintenance, troubleshooting and/or repairs in electrical machines and mechanical diagnostic skills.
• Possess a valid Singapore class 3 driving license is preferred.
• Other relevant skills or experience we will consider to be of benefit.
• Basic and/or excellent written (English)

We are looking for an operations supervisor for our waste paper and waste tyres business.

Job Responsibilities

- Supervision of operations and staff

- Sorting and packing of waste paper and waste tyres

- Load/unload goods into or from containers

- Stock take when required

- Ad-hoc warehouse-related jobs as assigned

- Must handle machinery

- May involve manual work

Requirements

- At least 4 years’ experience, preferably in waste paper and/or waste tyres industry

- Willing to do shift work when asked to do so.

- Must have valid forklift and excavator licence or experience

- Experience handling machinery

This role involves a typical 5 and a half day work-week.

Kindly email to [email protected] with expected salary. Please note that only shortlisted candidates will be notified.

Commodity Management

• Develop and execute sourcing strategies on assigned commodities with regional and global commodity leads.
• Collaborate with cross-functional stakeholders (global Sourcing team, Engineering, Operations, Business Units, Quality, etc.) in executing these strategies.
• Participate and support Global Commodity Leads in managing global commodities.
• Source and qualify new suppliers especially in best-cost-country (BCC) in line with Rockwell commodities strategy.
• Drive relentless improvements in quality, delivery, and cost to meet Strategic Sourcing targets and initiatives.
• Keep abreast of design, product, and market requirements from Business Units and, in turn, share market and suppliers’ developments.

Supplier Management

• Track and implement action plans with external partners and internal stakeholders to continuously improve Strategic Sourcing Key Performance Indicators (KPI) as well as support manufacturing locations regionally and globally.
• Conduct regular business reviews with strategic and critical suppliers involving relevant stakeholders.

Attract, Develop, and Retain Talent

• Coach and develop his/her team to build functional and leadership capabilities.
• Continually review and explore development opportunities. Provide constructive feedback to drive improvements and/or corrections.
• Facilitate and conduct information sharing to global commodity team and relevant stakeholders to enhance collaboration and adoption of best-practices.

Continuous Improvements.

• Continually review supply base - source & develop new and potential suppliers to support the business requirements.
• Conduct sourcing workshops to continuously build up the savings funnel to achieve year-on-year savings target.
• Identify strategic sourcing best practices and drive these best practices into the Rockwell strategic sourcing toolkit and sourcing strategies.

Thorough Familiarity with Company Policies and Procedures.

• Appropriately applies policies and procedures in compliance with government laws.
• Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental), and functional policies published on the Rockwell Automation information network.

Job Responsibilities:

• As an MEP (Mechanical, Electrical, and Plumbing) Engineer, you will serve as the primary liaison among design consultants, client representatives, statutory authorities, and other stakeholders, ensuring the timely delivery of design and construction documents.
• Assist in the development of MEP system designs to ensure they meet project specifications and regulatory standards.
• Collaborate with clients’ representatives on services such as diversions, removals, technical resolutions, and handling necessary certificates, documents, and as-built drawings.
• Facilitate the successful submission of these documents for Certificate of Statutory Completion (CSC) and the final project handover.
• Provide the procurement and operations teams with technical insights to support the award of subcontracts and procurement packages.
• Ensure all materials and systems selected for the project meet both technical and quality specifications.
• Oversee on-site activities and the work progress of MEP subcontractors, ensuring they adhere to project timelines, quality standards, and safety regulations.
• Verify that all materials, samples, method statements, and technical submissions are reviewed and approved according to project requirements.
• Ensure MEP installations are executed according to drawings and specifications, maintaining compliance with local building codes.
• Resolve on-site technical issues promptly by coordinating with project stakeholders and ensuring subcontractors have clear, actionable instructions.
• Prepare and review method statements for various MEP installations and testing procedures.
• Perform quality checks on MEP installations to ensure they meet design and safety standards.
• Ensure all systems are commissioned and fully operational before project handover.
• Maintain detailed records of work progress, inspections, and any technical changes.
• Submit daily and weekly reports to the Project Manager, documenting site activities, potential delays, and areas of concern.
• Adhere to and enforce health and safety regulations on-site, ensuring all subcontractors are working in a safe and responsible manner.
• Implement safety audits and resolve any safety concerns during construction.
• Propose improvements or optimizations to enhance the efficiency of MEP systems in ongoing or future projects.
• Assist the project team in any other MEP-related tasks as directed by the Project Manager or higher management.

Job Requirements:

• Possess Diploma or Degree in Mechanical or Electrical Engineering, or a related discipline.
• At least 2 years of experience working in an MEP-related role within the construction industry.
• Industrial project site experience is advantageous, particularly in the installation and commissioning of HVAC, Fire Protection, Plumbing, Process Systems, or Cleanroom facilities.
• Experience working with PMC (Project Management Consultancy) teams is preferred.
• In-depth knowledge of MEP systems (Fire Protection, Plumbing, HVAC, Process Systems, Gas Systems, or Cleanroom systems).
• Familiarity with relevant design software, including AutoCAD, Revit, and other BIM tools.
• Knowledge of local building codes, standards, and safety regulations in Singapore.
• Fluent in English, with basic communication skills in Mandarin.

Stashworks Pte. Ltd. is a dynamic company specializing in efficient storage and logistics solutions. We value teamwork, precision, and innovation to deliver exceptional service to our clients.

Key Responsibilities:

Receive, inspect, and organize incoming stock.

Pick, pack, and prepare orders for dispatch.

Maintain accurate inventory records.

Ensure the warehouse is clean, organized, and safe.

Operate equipment such as forklifts (if certified).

Requirements:

Prior warehouse experience is a plus.

Strong attention to detail and organizational skills.

Physically fit and able to lift heavy items.

Basic knowledge of inventory systems is advantageous.

Why Join Us?

Competitive salary and benefits.

Friendly and supportive work environment.

Opportunities for growth and development.

About JobTech

JobTech is the world's leading artificial intelligence and big labour data analytics product company that empowers leaders to develop people for new work realities, driven by real labour market needs and individuals' personal aspiration. JobTech is growing rapidly with global big names customers from both private and public sectors.

About the Team

The JobTech team is an enthusiastic bunch, obsessed with solving human capital business problems in talent development, using deep technology and labour market data. We embrace empowerment and appreciate the depth of every member’s area of expertise. We are hands-on dreamers who are willing to invest in projects and people. If you think you should be part of this awesome team looking to scale faster and better, don’t be shy and let us know!

Job Description

We are looking for someone who is excited to work in an AI start-up and is willing to develop him/herself in the HRTech space. This role would be ideal for someone who is self-motivated and is able to pick-up the relevant industry knowledge quickly.

As a Customer Success Consultant, you will be responsible for managing customer relationships. You will work with your customers on a regular basis to understand their goals, aligning them with the necessary resources to achieve them and guiding their adoption and success within the software. Along the way, you will get to know JobTech's software incredibly well and help your customers fully adopt the platform.

If you’re stimulated by helping others, building relationships and problem solving - whether it’s a business or technical challenge – this is the role for you.

Job Description

• Activation: Lead customer onboarding and serve as a solutions expert to help customers achieve their objectives.
• Renewals & Expansion: Manage account relationships to ensure satisfaction and drive account growth through renewals, upsells, and cross-sells.
• Product Collaboration: Work with the product team to analyze usage patterns, gather user feedback, and contribute to feature development aligned with customer needs.
• Nurturing: Assess customer health, design retention strategies, and deliver training and presentations for key accounts.
• Upselling & Cross-Selling: Promote additional services and products, leveraging customer insights to recommend relevant solutions.
• Communication: Create and manage customer communications and materials, collaborate on success stories, respond to inquiries, handle change requests, and conduct weekly client calls.
• Technical Liaison: Work with technical teams to troubleshoot issues and monitor bug resolution.
• Project Implementation & Management: Oversee project implementations to ensure alignment with customer objectives and successful delivery.
• Monthly QA and Production Release Participation: Provide feedback during QA, sanity testing, and production releases to ensure new features meet customer expectations.

Requirements

• Customer Success Expertise: 2-5 years of experience in a customer success, account management, or client-facing role, with a track record of driving customer satisfaction and retention.
• Relationship Management: Proven ability to build and maintain strong, long-lasting customer relationships, acting as a trusted advisor.
• Retention & Growth Strategies: Demonstrated experience in developing and executing strategies that improve customer retention and promote upsell/cross-sell opportunities.
• Account Management: Proficiency in managing multiple accounts, ensuring customer needs are met and expectations are exceeded.
• Problem-Solving Skills: Strong analytical and problem-solving abilities to address customer challenges proactively.
• Communication: Excellent verbal and written communication skills, capable of conveying complex concepts clearly and persuasively.
• Customer-Centric Mindset: Deep commitment to understanding customer needs and delivering solutions that drive value.

Compliance with our strict information security policies is mandatory:

• Policy Compliance: Adhere to JobTech's information security policies and procedures.
• Risk Management: Identify, assess, and mitigate security risks to protect sensitive information.
• Incident Response: Participate in the detection, analysis, and response to security incidents.
• Security Training: Attend regular training on information security best practices.
• Data Protection: Ensure the confidentiality, integrity, and availability of JobTech data.
• Regulatory Compliance: Ensure compliance with relevant legal, regulatory, and
• contractual requirements related to information security.
• Team Collaboration: Work closely with other functional departments to ensure cohesive security measures.
• Confidentiality: Maintain the confidentiality of sensitive information and enforce data protection measures.
• Continuous Improvement: Stay updated on the latest security trends and continuously improve the JobTech's security posture.

Note: We regret to inform that only shortlisted candidates will be notified.

Main scope: -

• Handle general clients’ enquiries, quotations, order processing, and fulfillment
• Accounts Payable ( Invoices and Payments )
• Updating of suppliers/ vendors list
• In-charge in office administration work for Finance / Operation / HR department
• Workers injured insurance claim
• Follow up on company vehicles for inspection/Road Tax/Vehicle Insurance
• Handle in maintaining of workers timesheets to process and manage monthly payroll
• Documents controlling and filing
• Perform any ad hoc assignments as and when required

Secondary scope: -

• Sort and process staff claims
• Perform any ad hoc assignments as and when required

Job Description

• Handle major customer accounts in various industries
• Respond to product-related questions and other queries promptly.
• Ensure customer satisfaction and provide professional sales support
• Communicate efficiently and effectively with customers
• Support the sales and marketing of new and existing products
• Processing quotation and sales orders
• Liaising with Suppliers for product related matters including purchase order creation
• Must be customer & team oriented.
• Candidate must possess at least secondary/Pre-U/A level/College in any field.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Candidate must be suitable for working in a fast pace environment.
• Other duties as assigned by management.