• Specialising in Facilities Maintenance
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Facilities Management, Building Services, Engineering (Civil, Mechanical or Electrical) or equivalent.
• At least 5 Years of working experience in the related field is required for Executive position and at least 10 Years for Manager position.
• Required Skill(s): Microsoft Office
• Preferably Senior Executive specialized in Engineering - Civil/Construction/M&E/Facilities Maintenance or equivalent.
• Preferably candidates with valid Class 3 Driving License (M)

Wiz Technologies is looking for Operations Manager to oversee and coordinate our organisation’s operations.

Role and Responsibilities

• Oversee the daily operations to ensure the functionality, availability, and security of IT systems, data, backups, and communications; troubleshoot and remediate issues that arise
• Manage IT vendors, contracts and service level agreements and perform vendor risk assessments
• Ensuring all operations are carried on in an appropriate, cost-effective way
• Improving operational management systems, processes and best practices
• Formulate strategic and operational objectives
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Evaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve organization effectiveness and efficiencies
• Ensure data is handled, transferred or processed according to legal and company guidelines

Qualification and Requirements

• Bachelor’s degree from an accredited college or university with a major in Information Technology, Computer Science or a related field
• At least 5 years of relevant professional experience in the IT field
• Strong technical knowledge of network and server operating system
• Experience in budgeting and forecasting
• Excellent communication skills
• Leadership and organizational skills
• Problem-solving aptitude

WIZTECH is looking for Operation Executive to assist in daily business operation requirements, we are looking for a candidate who is willing to learn and guidance will be provided for the right candidate.

Role and Responsibilities

1. Sales Support:

• Support Sales Team in the Orders processing, converting of Quotation to Sales Order, and Purchase Orders.
• Maintain and tracking of all maintenance contracts and work with the sales team on maintenance contracts renewal.

2. Purchase Order Management:

• Create and manage purchase orders creation, tracking and review open POs.
• Maintain records of goods received and ordered.

3. Supplier Relations:

• Update supplier information, including qualifications and delivery times.
• Liaison with suppliers for pricing, availability of stocks, delivery date and other inquiries.

4. Inventory Control:

• Maintain inventory/stock levels with proper recording of new purchases, returns and loans
• Maintaining accurate Software/Hardware Inventory and ensuring timely service reporting.

5. Administrative and Documentation:

• Monthly report generation for customers.
• Support the Operations Manager to undertake other administrative duties as required.

Qualification and Requirements

• Proficiency in Microsoft Office. (especially in Excel, and PowerPoint)
• Candidate(s) with IT/SAP knowledge is an added advantage.
• Fast learner and attention to detail.
• Willing to learn and have a positive attitude.
• Team player but also able to work independently under minimal supervision
• Minimum Diploma in related discipline.
• Minimum of 1 years of experience in Procurement/Logistics.
• Fresh Diploma graduates in Business/Accountancy are encouraged to apply.

The Solution Architect is to support the Sales team in terms of all pre-sale activities and customer engagement. He/she should be engaged with potential customers to understand their needs and drive the solution and services estimate, work closely with the Sales team to prepare the proposal and presentation to the customers.

Responsibilities

• Lead brainstorming sessions to develop potential solutions for customers’ solution needs.
• Work closely with the sales team to design the solution that will resolve and meet the customers’ requirements.
• Prepare and document the finding after engaging the customers on their requirements and share these documents internally with other departments to finalise the solution and services design and efforts needed to deliver the solution.
• Prepare the proposed efforts of the overall deliverables after discussing internally and work with the Sales team to incorporate all this information in the proposal to be sent to customers.
• Work closely with the Sales team to answer customers’ inquiries on the solution proposed as well as engage customers to convince them of the solution proposed.
• Work closely with the Sales team to assist them in closing the business proposal with the customers.
• Work closely with the Project and Managed Services team on all project deliverables and scope after the customer has signed the acceptance of our proposal.
• Hand over the details of scope and deliverables including specification of infrastructure and software to the Project and Management Services team.
• Continue to support the Project and Management Services team on project delivery for any queries related to the initial proposed solution.
• Assist Marketing and Sales team in preparation of all marketing campaigns on solution, and prepare the material and present in any marketing event.

Requirements

• Proven work experience as a Solution Architect or similar role
• Previous project management experience is advantageous
• Sound knowledge of various operating systems and databases
• Efficient communication skills
• Strong organisational and leadership skills
• Bachelor’s degree in information technology or computer science is preferred

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L1) can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Ensure all calls, chats are answered and all emails are responded in a timely manner.
• Ensure all issues are properly logged into the ITSM portal.
• Perform initial classification/prioritization of the incidents.
• Perform first level triage and troubleshooting on all reported issues, ask customers targeted questions to quickly understand the precise root of the issue.
• Refer to internal Knowledge Base or resources to provide accurate technical solutions.
• Provide First Call Resolution (FCR) technical support via phone, email or chat.
• If unable to resolve, escalation to next level resolver group and keeping client informed.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Furnish timely updates to customers on the status of outstanding incidents within targeted Service Levels (SLA).
• Prioritize and manage several open incidents at one time.
• Maintain ownership of incidents and follow-up with client on reported issues until closure.
• Manage customer expectations and notify Team Lead/Service Delivery Manager in the event of unusual surge in calls of a specific nature.
• Prepare accurate and timely reports.
• Maintain jovial relationships with clients.
• Contribute knowledge articles and maintain documentations for known errors/on-site processes.
• Collaborate with the internal IT team to communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue.
• Escalate tickets that require the Service Delivery Manager or Technical Manager support.
• Identify, communicate and mitigate potential risks to the Service Delivery Manager and clients.
• Act as the Monitoring Center for internal infrastructure, monitoring via dashboards and escalating appropriately to Level 2 or Level 3 team for remediation.

Requirements

• Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System or the equivalent).
• ITIL v4 or other IT-related certifications will be an advantage.
• At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar roles.
• Familiarity in providing support via remote desktop applications.
• Hands-on experience with Windows/Linux OS environments.
• Basic experience in managing Active Directory, M365, VPN, Network or virtual computing infrastructure.
• Basic knowledge of cloud concepts and network infrastructure.
• Good understanding of computer systems (hardware and software), monitoring tools, mobile devices and other tech products.
• Intermediate knowledge on using Microsoft Office suite (e.g. MS Excel, MS Outlook, MS SharePoint etc)
• Excellent ability to diagnose, identify and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Excellent time management and task prioritisation skills.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens, as the next line of support to our Level 2 Technical Consultants. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. As such, the role requires the candidate to be vastly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

Responsibilities

• Able to function on 24 by 7, standby mode for our Level 2 teams.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to heir issue.
• Split tickets that have several issues into their own individual ticket.
• Managing and recording all work through our ITSM portal.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Responsible for Level 3 support and escalations for Network and System issues.
• Assist the Client with advanced remote or on-site troubleshooting.
• Assist the Client with on-site installation/implementation & removal of equipment.
• Configure and manage virtual computing systems.
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network and systems to ensure optimum performance, reliability and availability.
• Monitor Systems resource utilisation for trending and for capacity planning purposes.
• Work closely with internal and external teams for problem resolution.
• Work closely with product vendor for a resolution in the event a Level 4 escalation is required.
• Perform maintenance and upgrades of systems and networks.
• Adhere to policies on change management to ensure success of such projects.
• Implement security measures and ensure that policies are followed as part of governance.
• On-Site Hardware Maintenance and Support.
• Make sure that Client Documentation in well maintained.
• Collaborate with the Solutions Architect when implementing new infrastructure or solutions for clients.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Create and maintain documentation for on-site processes.
• Escalate tickets that require Team Leads or Technical Manager support.
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients.
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higher.
• CCNA, Microsoft, Fortinet, VMWare or other IT certification would be an advantage.
• At least 4 to 6 years of hands-on experience in Active Directory, servers and network device configuration and troubleshooting, as well as systems and OS support.
• Proven work experience as a Server Engineer, Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Hands-on experience with Windows/Linux OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Excellent attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Job Description

We are looking to employ an enthusiastic and customer-oriented inside sales executive to generate quality leads as well as follow up on inbound email and telephone inquiries.

Roles and Responsibilities

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

Qualifications and Education Requirements

• Diploma and Degree holders
• 1 to 2 years of proven sales experiences
• Aggressive and self-driven
• Able to work as a team preferred
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to achieve targets.
• We welcome fresh graduate and career converter who has strong interest in technology sales as career

Job Title: Molding Operator (ID4421)
Location: Tuas
Working Hours: Mon to Fri 8.00am-5.00pm.
Salary: $2300-2600

Cole Summary
• To produce good quality moulded rubber parts accordingly to Manufacturing order
• To perform visual inspection and ensure good quality parts are produce

• Responsibilities / Duties / Job Description / Job Scope
• Preferably to be able to operate surface grinding machine. Additional training will be provided.
• To achieve daily production output according to Manufacturing orders specify
• Willing to learn and work on different processes that assigned by the supervisor
• "To care and do monthly maintenance check on moulding machine, oven and 2 roller mill machine (i.e. identify faults and immediate report to Supervisor)"
• To ensure products produced are of highest quality standard
• Data scanning/entry to M3 for job hours clocking on moulded product.
• Ensure working area meeting our 5S standard
• To support ad hoc duties as assigned by Production Leader / Supervisor
• To follow CDI safe work Procedure and proper housekeeping.
• To perform deflashing of rubber molded part and plastic part on secondary process if assigned.
• To perform rubber performing on 2 roller mill process if assigned
• To perform coating operation on bonded seals if assigned.
• To perform molding of rubber on press machine if assigned.

Core Competencies
• Be proactive and with high ownership towards this daily responsibilities /works
• Good working attitude and able to communicate with other department.
• Ability to obtain multiskilled to handle other challenging work demands and tight schedules.
• Able to work independently under minimal supervision.

Work Environment and Demands
• 3-4 year Production Operator have molding experience
• Working knowledge of Production flow control regarding rubber compound and molding operation.
• A team player and having a positive working attitude towards work challenges
• Good attendance

Responsibilities:

• Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
• Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
• Establish contact (courtesy calls) with guests and render assistance where necessary.
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
• Any other reasonable job tasks as assigned.

Requirements:

• PSLE or equivalent.
• Willing to perform rotating shifts.
• Positive attitude with outgoing personality and good communication skills.
• Experience in hospitality and knowledge of Opera is preferred.

Job Title: Projects Coordinator (Construction & Manufacturing Company)
Location: Gul Circle
Working Hours:
Working Hour: 8am – 5pm (Mon-Fri), 8am to 12pm (Sat)
Salary: $3000 to $4000
Benefit:
*Variable bonus with 14 days AL
*Company Transportation at Joo Koon MRT

Job Description:
•Coordinate with Operations Administration Department and Sales & Marketing Department in project executions including carrying out site surveys, preparing designs and documentions (method statements, safe work procedures, risk assessments, fall prevention plans and lifting plans) for submission, arrange manpower and logistics to deliver construction equipment to site, install, commission, maintain, inspect, shift, troubleshoot, dismantle and return construction equipment to workshop.
•Implement systems and liaise closely with customers to monitor site progress and workshop.
•Conduct frequent site inspections to ensure work done in accordance with contractual scope of work, customer requirements and manufacturer specifications as well as take prompt corrective actions.
•Prepare and submit service reports with pictures, work done forms, weekly inspection checklists and maintenance checklists to customers and Head of Operations.
•Liaise with AEs and PEs to carry out designs, inspections and testings as well as submit drawings, calculations, COS and LM certificates to customers promptly.
•Conduct user trainings and safety briefings as well as organise safety campaigns.
•Perform incident investigation and root cause analysis as well as prepare incident reports with pictures.
•Ensure our construction equipment and accessories on-site are fully accounted for at all times and implement necessary measures to prevent loss and damage.
•Perform asset and inventory reconciliation and generate monthly reports for Management.

Requirement:
Min 1-year related experience. Must be able to read and understand architectural and structural drawings as well as possess own vehicle.

We are looking for a Speech Therapist to join the team.

As a Speech Therapist, you will be responsible for performing swallowing and communication assessments, developing individual treatment plans, liaising with family members and other healthcare professionals to coordinate care, administering therapy and monitoring progress, and ensuring patients and their families are informed of new treatments and therapy techniques. You should also be able to work with patients from different backgrounds and be willing to make house calls.

Responsibilities:

• Conduct swallowing and communication assessment to determine the need of therapy intervention.
• Providing intervention for dysphagia (swallowing impairment) and/or communication disorders (e.g., weaning off nasogastric tube, speech training).
• Assessment and audit of food consistencies and textures.
• Communicate intervention plans outcome measure, progress and discharge criteria to clients and relevant stakeholders.
• Modify therapy plans based on client performance and motivation as well as therapy outcomes measures collected.
• Formulate discharge plans based on client's performance in consultation with relevant stakeholders.
• Assessment of kitchen staff competency and knowledge.
• Advise kitchen, dietitian and other staff on food consistency.
• Be involved in service development and quality improvement projects.
• Training of staff and caregivers on swallowing precautions.
• Educate the public and other healthcare professionals on dysphagia and communication disorders.

Job Requirements:

• Bachelor's degree / Masters in Speech and Language Pathology
• ILTC experience in eldercare would be advantageous.
• Current AHP licence.
• Team player with strong communications, interpersonal and organisational abilities.
• Capable of working independently and under time constraints.
• Proficient in the use of Microsoft Office applications.
• Required to travel within Singapore.

Privyr is a Singapore-based, venture-backed startup that helps consumer-facing salespeople & businesses contact and convert leads into clients from their phones.

We're trusted by 250,000+ sales professionals & businesses across more than 100 countries around the world, who have received and engaged with over 100 million leads through Privyr. Our customers come from hundreds of professions including real estate, insurance, automobiles, trainers & coaches, doctors, lawyers, farmers, and even magicians.