Job description
Ensure the smooth operation and maintenance of the group IT systems.
Maintain and update existing group systems in accordance with established processes and standards.
Provide reliable and efficient local support for the office, ensuring minimal downtime and maximum productivity.
Main Mission
1.Update and maintain the existing group systems, ensuring they are in line with appropriate processes and standards.
2. Provide local support for the office, which consists of approximately 40 people.
3. Monitor system performance and troubleshoot issues to ensure continuity of services.
4. Implement and maintain security protocols to protect the company's IT infrastructure.
5. Collaborate with other departments to understand their IT needs and provide appropriate solutions.
6. Document system configurations, processes, and procedures for future reference.
7. Any other ad-hoc duties as assigned by supervisor.
Skills, professional experience
Strong knowledge of Microsoft Windows environments.
Proficiency in system administration tasks such as resources deployment, system updates, and troubleshooting.
Optional
Experience with PowerShell scripting and/or Infrastructure as Code (Terraform)
Knowledge of network administration and security protocols.
Familiarity with other operating systems such as Linux.
Experience with virtualization technologies such as VMware.
Certification in relevant IT fields (e.g., Microsoft Certified: Windows Server, CompTIA Network+).
Performance Indicator
System uptime and availability.
Successful implementation of system updates and upgrades.
Response time to support requests.
User satisfaction with IT support services.
Compliance with security protocols and standards.
Documentation accuracy and completeness.
Interested applicants, please email your resume to Andre Chua Jing Ming
Email: [email protected]
CEI Reg No: R1989053
EA Licence No: 99C4599
Recruit Express Pte Ltd