Salary: $10/hr

Location: West

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries promptly.
• Provide information about products and services.
• Assist customers with troubleshooting and problem resolution.
• Maintain accurate records of customer interactions and transactions.
• Follow up on customer issues to ensure satisfaction.
• Collaborate with team members and other departments to enhance service delivery.

Qualifications:

• N/O-level/ Nitec/ Diploma Holders
• No experience needed, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location:

Orchard

Salary:

$10/h

Working Hours:

5.25 working days

Mon to Fri, office hours

Alternate half Sats

Job Scope:

* Assist in data entry

* Other ad-hoc duties as assigned

Requirements:

* Min. A levels

* 4 to 6 months commitment minimum

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description:

• Answer inbound calls from customers and address inquiries
• Provide information about products/services, resolve issues, and offer assistance
• Update customer records and document interactions in the system
• Ensure customer satisfaction and maintain a positive experience
• Maintain confidentiality of customer information and data

Requirements:

• Min O/A Levels
• Min 18 years old and above
• Previous customer service or call center experience would be advantageous
• Strong communication and active listening skills

For interested candidates, please send your most recent and updated resume to [email protected]

or WA me at +6596698692

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Mon-Fri Office Hours

In this role, you are responsible for end to end recruitment process.

You are required to work closely with stakeholders such as hiring managers from the respective business units, HRBP etc.

• End to end recruitment proess wil encompass sourcing, shortlisting, positioning qualified candidates to hiring managers, scheduling interviews and being part of the selection processs.
• Involved in the salary proposal and offer negotiation process.
• Handle the sponsorship/scholarships portfolio such as organising and participating in outreach events, shortlisting and interviewing potential candidates, preparing of bond deeds, attending to queries and processing of allowances.
• Build a good pipeline of qualified candidates to fill evergreen/critical positions and to maintain/report necessary recruitment numbers where required.

Requirements:

• Min Bachelor Degree in any field
• Min 6 months - 1 year experience in HR or recruitment

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Jobscope:

• Supports high-quality electronic Trial Master Files (eTMFs). Performs set-up, maintenance (filing and approving documents) and archiving of eTMFs.
• Provides CRO oversight by developing eTMF guidelines, establishing review processes, and ensure the filing completeness.
• Manages documentation of clinical studies in compliance with Good Clinical Practices (GCP) and relevant Standard Operating Procedures (SOPs) and perform filing QC
• Supports CPMs with vendor creation, budget and invoice management: checking of good receipt and payments, uploading invoice information in Finance budget tool, assist on planning of commitments monthly and keeping track of actual spending for each study
• Supports maintenance of clinical studies management tracking tools and trackers. Support study team to register study on ct.gov.
• Assists study team with trial management logistical support (sample or ancillary shipments, procurement of study supplies, organizing trainings).
• Assists study team in the quality check of protocols, informed consent forms and advertisement materials to ensure compliance with SOPs and regulatory requirements.
• Supports organization of clinical meetings (internal meetings, meetings with CROs, Investigators meetings, etc.) including agenda, minutes, logistics.
• Assists in managing global communications (e.g., Newsletters, emails, website posting). "
• Assists with the preparation, review and maintenance of SOPs, work instructions, training materials, and templates related to project activities.

Qualifications:

• Bachelor’s Degree in health care, life sciences or related field with demonstrable related experience in in Food/Pharma/CRO industry or in an academic setting
• Strong general administrative skills and a minimum of 2 years of clinical studies administration experience

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Salary :

• Budget : Up 2500/month

• Commission : 400-500/month

• Completion bonus : 1 month

Background of this role: They are supporting healthcare BU, They will be calling targeted client (not cold calling)

• Conduct outbound sales calls to targeted groups of customers to sell products/services by following prepared scripts

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Build relationship with customers over the phone on the long-term basis

• Follow-up on sales leads (from tele-marketing or other channels) to generate sales

• Order Processing via Inbound Calls

• Consignment Ordering and administrative follow up

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Responsibilities

* Data entry, scheduling appointments and billing of services

* Staff on-boarding / off-boarding

* Receive and respond to all enquiries

* Inventory management of consumables and equipment

* Ensure data entry and billing activities are promptly and accurately captured in the respective database and/or systems within the stipulated timeline

* Ensure staff receives the appropriate access and equipment on the first day of work

* Ensure all relevant access and equipment are reclaimed / terminated on staff’s last day of work

* Ensure all enquiries are promptly and professionally handled within the stipulated timeline

* Ensure all relevant consumables and inventory are adequate to meet operational needs

* Any other duties assigned

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Working Hours: 5.5 Days, Office Hours

Location: Novena

Job Description

• Manage large amounts of inbound and outbound calls promptly
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives

Requirement:

• Min. A Level/Diploma/Nitec
• Keen in healthcare environment

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Challenges

You will join a team of professionals in the clinic to provide high standards of patient care by performing clinical procedures that will meet the patients’ immediate physical and emotional needs. You will provide patient education to the patients and their caregivers based on patients’ needs.

Job Requirements

• State Enrolled Nurses

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Timing :

- Any 5 days in a week (1 weekend inclusive PH)

- 10am – 7.30pm & 7am to 4.30pm (cannot choose)

- Total working hours per week: 42 hours

Requirement :

- Have to work 1 weekend

- Able to work on PH

Salary : 1700 – 2000/month

Job Responsibilities:

- Provide excellent customer service to the patients

- Serving of food and drinks to patients and clearing it once patients have finished their meals

- Checking food served against patient meal orders

- Assist in inventory management

- Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations

- Assist nurses to meet patient's nutritional needs

- Maintains levels of confidentiality and discretion of the patients.

- Any other ad-hoc duties as assigned by Manager

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Supervises a team of three staff.
• Review and ensure transaction postings, such as addition, disposal, transfer, write-off, exchange and journal entries, compliance with Singapore Financial Reporting standards (FRS) & Institutions Finance Group policies.
• Monitor Assets under Construction / FA clearing open items schedule, ensuring staff have performed follow-up actions and post asset capitalisation timely.
• Monthly, review fixed asset, deferred income and right-of-use audit schedules by the timeline agreed with PHIs.
• Review fixed asset verification returns ensuring staff have completed necessary follow-up actions and report to PHIs’ Finance upon closure.
• Liaise with internal / external stakeholders and auditors on Fixed Asset related matters
• Provide staff training; give performance feedback and coaching to staff to achieve corporate KPIs.
• Review work processes to improve efficiency and to strengthen internal control procedures
• Any ad-hoc duties as assigned.

Requirements

• Degree in Accountancy or ACCA
• Minimum 3 years of relevant working experience in Accounting & Finance with at least 1-year experience in a supervisory position
• Experience in SAP is preferred
• Proficient in Microsoft Office
• Independent, self-driven and meticulous.
• Customer-service oriented with strong interpersonal and communication skills.

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Responsibilities:

• Understand and analyse the customer’s needs;
• Find the best solution and lead the architecture definition to meet the customer requirements;
• Interface with the customer, for the technical related aspects of the solution;
• Support the sales and marketing teams by providing internal and external technical pre-sales support for the solutions and services, taking the lead of the architecture aspects in strong cooperation with all the required technical and non-technical skills involved (e.g. hardware, software, security, quality, maintenance);
• Lead the Make/Team/Buy decision process and support the partner & subcontractor choice throughout the capture & delivery activities;
• Be in charge of the executive and technical documentation for tenders and support handover to projects (including but not limited to design documentation);
• Support when needed the teams responsible for the implementation and testing of the solution by providing technical expertise on various aspects of the solution under development, ensuring the design and development goals until the final phases of the bid/project.
• Any other ad hoc duties as assigned by supervisor.

Qualifications:

• Bachelor's degree in Computer Science, Cybersecurity, or a related field.
• Experience with Trellix or SSE product such as Netskope/SkyHigh Security/Versa Networks
• Familiarity with compliance standards (e.g., PCI-DSS, GDPR).

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

We are hiring Contract Patient Service Associate to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Providing frontline customer service and handle counter registrations, scheduling appointments
• Collection of payments and basic admin duties
• Liaise with patients and family members and educate on medical follow up appointments
• Assist medical professionals in daily clinic operations
• Ad-hoc duties

Job Requirements

• Min N/O/A Levels or Diploma in any studies are encouraged to apply
• Able to commit on 3 months
• Customer service experience required
• Willing to walk and stand for long hours, dealing with patients in close contacts and comfortable to work in a hospital settings
• Office hours/Shift available

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]


Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

The Sector Manager – Oil & Gas is responsible to drive and execute the sales delivery in end market sector covering Singapore, Indonesia and Thailand.     

Key Responsibilities:
Sales Strategy and Delivery

• Lead sales strategy for sector in sector, and delivery of sales against agreed targets 
• Account development planning to drive long term growth 
• Accountability of P&L for sector in territory 
• Direct customer ownership and sales activity; supporting, managing and coaching sales teams to drive; 
  • Customer penetration
  • Profitability
  • End to end sales leadership across product portfolio 
• Ensure accurate and transparent sales forecasting across account 
• Driving strategic and operational excellence across different channels and in collaboration with other internal teams in country 
• Feed business intelligence into Commercial function 
• Contributing to price planning as appropriate
• Customer ownership through team to drive excellent customer relationships 
• Working collaboratively with Application Engineering, Customer contact, internal sales and other back-office sales activities as required 
• Resource allocation: ensuring resources are effectively deployed based on organisational and customer priorities 

People and Culture

• Demonstrate behaviours aligned with Rotork values – embody Rotork’s core values in your daily actions and decision making 
• Support team collaboration – actively contribute to creating a collaborative work environment promoting open respective communication 
• Build trusted stakeholder relationships striving to be a trusted and dependable business partner 
• Support diversity and inclusivity 
• Engage in personal and professional development, actively seeking ways to grow and improve 

Health, Safety, Environment and Quality: 

• Comply with the organisations Health, Safety, Environment and Quality management system and any local legislation, regulations and standards 
• Actively lead and participate in the development of a safe and healthy workplace 
• Comply with instructions provided for own safety and the health and safety of direct team and others ensuring fulfilment of legal obligations
• Take reasonable care to ensure own health and safety and that of others 
• Comply with incident management processes  
• Not place others at risk by an act or omission 
• Not willfully or recklessly interfere the safety equipment 

2025 Graduate Trainee Program (Freight Operations Track):

This is an 18-month program designed to expose you to the fundamental components of agriculture, international shipping, maritime law and finance. The program is designed to launch, support and accelerate your career by providing the opportunity to work alongside and learn from highly skilled professionals and mentors with wealth of experience in the Shipping industry. It takes a certain kind of tenacity to stand among the best of them.

Depending on individual performance, you could expect to develop professionally in Freight Operations such as Finance, Laytime, or Vessel Operations after the program and beyond.

Application Process and Timeline:

Applications are now open on our LDC career webpage! (Deadline: 31 January 2025)

Interested applicants are requested to submit your updated resume at our LDC career webpage together with a cover letter, explaining why you are interested in this program and why you should be shortlisted.

Scope of Rotations:

Each rotation will cover different aspects of our global operations such as:

• Finance in Shipping
• Fundamentals of Maritime Contract Law & Laytime Negotiations
• Vessel Operations (Voyage Planning, Execution & Optimization)

Requirements:

• Recent graduates with Degree in Maritime/Shipping/Business studies or related field of study, and with strong academic records are welcome to apply
• Highly motivated with the drive to make a difference and question status quo
• Excellent communication and interpersonal skills
• Good analytical skills, attention to detail and accuracy
• Strong problem solving and numerical/analytical skills
• Ability to work independently and thrive in uncertain conditions, effectively managing challenges
• Ability to maintain professional attitude and adapt in a multicultural environment
• Prior internship/working experience in Maritime industry is a plus

Program Highlights:

• Personal and Professional Development: We are committed to fostering your growth through various learning experiences and avenues. You will be entrusted with meaningful projects that directly impact our global operations, thus providing you with invaluable real-world experience. Mentorship and guidance by industry experts and seasoned professionals at LDC will equip you with the necessary skills and knowledge to excel in the agribusiness sector.
• Diverse Community: Collaborate with supportive and diverse teams across the region to gain global exposure as you rotate through various functions, enriching your appreciation for our LDC culture. 
• Opportunities for Growth: Actively participate in company initiatives, embody our values, and strive for greatness. We provide opportunities to join our talent pool for steadfast advancement. Through various programs, we are committed to identifying and nurturing talent, providing clear & tangible pathways for career advancement. Join us to make a difference today!

Join the Louis Dreyfus Company Graduate Program – Freight Operations Track and unlock your potential for a rewarding career in the dynamic world of Freight!

2025 Graduate Trainee Program (Finance Track):

This is an 18-month program designed to equip you with foundational knowledge and professional skills in the Finance and Risk departments. The program begins with a 1-year rotation in Business Controlling department where you will learn about the core Trading and Merchandizing activity performing Daily Position, P&L Reporting and supporting Month-End closing and other business focused analysis. 

This will be followed by two 3-month rotations in other Functions such as Credit Risk, Tax, Financial Planning & Analysis (FP&A), Finance Processes & Systems Optimisation (FPSO) and Internal Control depending on business needs.  Through practical projects and mentoring from leaders in the team, you would gain deeper understanding of the broader business and competencies that are essential to furthering your career growth.

Finally, the program also includes a mid-rotation assignment to Treasury Department where the Trainee will participate in LDCs annual Bank Syndication program which will give exposure to strategy of all Platforms (Businesses lines) and the institutional loan market.

Depending on individual performance, you could expect to develop professionally in any of the Finance or Risk functions depending on business needs, personal interest and at the conclusion of the program.

Application Process and Timeline:

Applications are now open on our LDC career webpage! (Deadline: 31 January 2025)

Interested applicants are requested to submit your updated resume at our LDC career webpage together with a cover letter, explaining why you are interested in this program and why you should be shortlisted.

Key Department Rotations and Responsibilities:

Business Controlling:

• Prepare, monitor, and analyse the daily P&L and positions for assigned platforms/business units
• Assist Platform Controllers to produce Weekly and Monthly P&Ls and provide Daily and Monthly Commentary on Platform performance
• Ensure an accurate monthly closing in accordance with internal deadlines and reporting requirements

Financial Planning & Analysis (FP&A):

• Assist in the preparation of annual budgets for Singapore and Malaysia, focusing on topics of G&A, Capex, Net Interest
• Input budget and landing data into the Global financial reporting system
• Assist Regional FP&A Manager in coordinating and managing the Budget and Landing process for South and South-East Asia including preparing regional presentations and variance analysis
• Produce ad-hoc management reporting for Regional Management including Trend Analysis, Year-on-Year Comparatives and KPI monitoring

Finance Processes and Systems Optimization (FPSO):

• Assist with system projects and implementation and user support to Functional users
• Assist with automation and data visualisation projects

Tax:

• Assist in income tax return preparation and filings, ensuring compliance with deadlines
• Respond to tax authority queries, defending historical commercial/tax positions taken
• Offer ad-hoc business advisory and support to the Regional Tax team as required

Credit Risk:

• Spreading counterparty Financial Statements into LDC Scorecard
• Conducting counterparty business research, information gathering for trade requests/credit reviews
• Ensure exposure accuracy in weekly reports and follow-up with various stakeholders/front-end systems

Internal Control:

• Support Trade-to-Cash (TTC) monitoring and risk assessment
• Assist in assessing and analysing key control focus areas and support on other ad-hoc internal control projects

Requirements:

• Recent graduates with Degree in Accounting/Finance/Business or equivalent, and with strong academic records are welcome to apply
• Excellent problem solving and numerical/analytical skills
• Good verbal and written communication skills
• Ability to work independently and thrive in dynamic situations
• Proficiency in Microsoft Excel and programming languages e.g., VBA, Python, Power BI is a plus
• Prior internship in commodities industry or experience in product control/business analysis/audit is a plus

Program Highlights:

• Personal and Professional Development: We are committed to fostering your growth through various learning experiences and avenues. You will be entrusted with meaningful projects that directly impact our global operations, thus providing you with invaluable real-world experience. Mentorship and guidance by industry experts and seasoned professionals at LDC will equip you with the necessary skills and knowledge to excel in the agribusiness sector.
• Diverse Community: Collaborate with supportive and diverse teams across the region to gain global exposure as you rotate through various functions, enriching your appreciation for our LDC culture. 
• Opportunities for Growth: Actively participate in company initiatives, embody our values, and strive for greatness. We provide opportunities to join our talent pool for steadfast advancement. Through various programs, we are committed to identifying and nurturing talent, providing clear & tangible pathways for career advancement. Join us to make a difference today!

Join the Louis Dreyfus Company Graduate Program – Finance Track and unlock your potential for a rewarding career in the dynamic world of Agri-commodities!

2025 Graduate Trainee Program (Agri-Commercial Track):

This is an 18-month program designed to equip you with foundational knowledge and professional skills in one of our business platforms, with rotation across various functions such as trade execution, research, and marketing/trading. Through practical projects and mentoring from business leaders, you would gain deeper understanding of the business and competencies that are essential to furthering your career growth.

Depending on individual performance, you could expect to develop professionally in commodities research, trading, marketing roles after the program and beyond.

Application Process and Timeline:

Applications are now open on our LDC career webpage! (Deadline: 31 January 2025)

Interested applicants are requested to submit your updated resume at our LDC career webpage together with a cover letter, explaining why you are interested in this program and why you should be shortlisted.

Key Department Rotations and Responsibilities:

Research:

• Process and analyze information, develop relevant databases, and synthesize research and report findings in a clear and informative structure
• Manage statistical data in commodities balance sheets and conduct macroeconomic monitoring
• Contribute new insights and independent ideas to the team
• Assist researchers and traders with the commercial research and trading activities

Trading:

• Monitor daily trading environment and predict market movement
• Support the team on completion and execution of trades efficiently and accurately
• Support the team on deals with new clients
• Keep the commercial team informed of relevant issues with their customers
• Follow market movements and support decision-making

• Perform detailed data analysis and valuation
• Create dynamic and intuitive dashboards to support business reporting and analytics

Marketing:

• Enhance technical skills in derivatives and physical markets
• Abide by the company’s risk control policy and execution procedure
• Follow up contract execution and work with related (credit/contracts/logistics) teams to solve problems
• Provide market data to research team

Sustainability (only applicable for certain business platforms):

• Assess the risks associated with sustainability issues, such as climate change, water scarcity and labor rights violations in LDC value chains
• Support the company to comply with relevant laws and standards relative to sustainability (e.g. EU Deforestation Regulation, Sustainable Certification Standards etc)

Requirements:

• Recent graduates from all degree disciplines and with strong academic records are welcome to apply
• Strong problem solving and numerical/analytical skills
• Good verbal and written communication skills
• Ability to work independently and thrive in uncertainty situations  
• Proficiency in Microsoft Excel and programming languages e.g., VBA, Python, Power BI is a plus  
• Prior internship/ experience in commodities industry is a plus

Program Highlights:

• Personal and Professional Development: We are committed to fostering your growth through various learning experiences and avenues. You will be entrusted with meaningful projects that directly impact our global operations, thus providing you with invaluable real-world experience. Mentorship and guidance by industry experts and seasoned professionals at LDC will equip you with the necessary skills and knowledge to excel in the agribusiness sector.
• Diverse Community: Collaborate with supportive and diverse teams across the region to gain global exposure as you rotate through various functions, enriching your appreciation for our LDC culture. 
• Opportunities for Growth: Actively participate in company initiatives, embody our values, and strive for greatness. We provide opportunities to join our talent pool for steadfast advancement. Through various programs, we are committed to identifying and nurturing talent, providing clear & tangible pathways for career advancement. Join us to make a difference today!

Join the Louis Dreyfus Company Graduate Program – Agri-Commercial Track and unlock your potential for a rewarding career in the dynamic world of Agri-commodities!

The Recruiter is responsible for Service Excellence throughout the recruitment cycle. They act as a brand ambassador for the client, focused on delivering exceptional talent while providing proactive and timely communication on the status of the search. They serve as subject matter expert in talent acquisition and provide consultative direction and industry expertise to hiring leader.    

• Location Specifics: Candidates must be based in Singapore
• Specific Requirement: 1-2 years' recruitment experience in the retail sector
• Language Requirement: Native Language; English
• Position Setup: Hybrid (3 - 4 days in the office)
• Shift Schedule: Day shift (9AM to 6PM)
   

Responsibilities:

Finding Candidates:

• Lead a detailed job scope meeting with the hiring leader to determine position specifications, providing relevant market data and recommendations on possible approaches to the search or candidate requirements.
• Review of candidates who have applied via the Applicant Tracking System (ATS).
• Evaluate candidate qualifications against position requirements and determine who to move forward in the recruitment process.
• Develop and manage recruitment marketing plans or sourcing plans to determine the most appropriate candidate sources that align to the search requirements.
• Source candidates via resume databases, search engine and networking sites using Boolean search language.
• Solicit and pursue referrals from business networks and/or internal referrals.
• Utilize Cielo’s proprietary software for mobile and email campaigning to talent communities.

Engaging Candidates:

• Use an appropriate mix of media to connect with talent communities (phone, email, social media, etc.).
• Articulate value proposition to candidates who are interested in the job opportunity.
• Prepare candidates for interviews, coaching them on logistical information, interview schedule, appropriate attire and overall expectations.
• Ensure candidates are provided with timely updates concerning the status of their applications and interviews.

Assessing Candidates:

• Draft and utilize phone interview templates appropriate to the job description.
• Use independent judgement to compare candidate phone interview notes and skills assessments with position requirements to determine if the candidate is a match for the role or a potential match for other open positions.
• Issue skills testing as needed and evaluate results (if process dictates).
• Review background and reference information (if process dictates).

Influencing the Hire:

• Keep candidates engaged throughout process, ensuring consistent communication on the status of the search.
• Partner with hiring leader to determine offer details, using market data and compensation guidelines to support recommendations.
• Articulate a job offer to candidate and drive for candidate acceptance, anticipating and negotiating counter-offers as appropriate.

Service Excellence:

• Strict adherence to all regulations (OFCCP and all other compliance standards set forth).
• Work to deliver a strong candidate slate, continuously building talent pipelines to ensure there are multiple qualified candidates in play at all times.
• Provide accurate and regular reporting of recruiting activities to the hiring leader and Cielo leadership to depict both metrics and efforts.
• Identify perceived difficulties with searches and research and recommend solutions to both internal and external stakeholders.
• Proactively and regularly communicate the status of each search to the hiring leader, providing a consultative approach with recommendations on how to move forward. 

We are looking for a highly-driven Senior People Partner (APAC) who will partner with our foodpanda business teams to deliver excellent employee experience, develop and execute the organizational agenda and people plans with the ultimate goal to achieve business results and employee experiences.

You rapidly build relationships and are able to synthesize business priorities and are a catalyst  to identify and deliver people programs to support these priorities. 

With support from the Regional People Team, you will inform the regional people strategy, identify and execute people programs encompassing performance and talent management, organizational development and change, workforce and compensation planning, employee engagement and retention, and end-to-end employee experiences.

You are comfortable working with data and people metrics to deliver deep talent insights that support business decisions. 

You will be the change advocate for the rollout of people initiatives, ensuring business adoption and engagement. 

You are the trusted advisor to the business, constantly creating business impact through strategic management of the people agenda.

Role and Responsibilities

Performance and Talent Management

• Facilitate performance review sessions, provide guidance and coaching to leaders on managing performance and feedback discussions.

• Drive talent planning and succession planning exercise.

• Obtain insights and new requirements to iterate and evolve foodpanda’s performance culture and journey.

• Conduct training needs analysis and propose training plans that meet business priorities as well as employees’ professional development needs.

Organizational Development and Change

• Execute the roll out of culture, inclusion and diversity initiatives to increase organizational effectiveness.

• Manage organizational changes in an agile fashion, getting buy-in and commitment, understanding the impact on employees and bring them along the change journey through communication and enablement.

Workforce and Compensation Planning

• Serve as the cross-functional partner in aligning business needs, and workforce planning processes.

• Guide leaders in making rewards decisions using performance and business data and insights, and in alignment with our total rewards philosophy and market competitiveness

Employee Engagement and Retention

• Leverage data and insights, propose and track action plans to address and improve engagement.

• Analyze attrition data to identify trends and correlations, and make recommendations to increase talent attraction and retention rates.

Employee Experiences and HR Service Delivery

• Deliver excellent employee experience through seamless and efficient management of each step of the employee life cycle, from onboarding to career transitions.

• Provide insights on requirements for critical HR and technology projects, support business case scenarios to drive the betterment of employee experience and HR service delivery.

ServiceNow is looking for a Risk Solution Sales Specialist that will be responsible for market success of ServiceNow’s Integrated Risk Management (IRM) products in the Asia market. This product is built on ServiceNow’s market leading platform and creates a single source of truth and engagement that allows processes across the enterprise to execute with uniform information.

You will be responsible for communicating the integrated risk management value proposition to prospects. You will develop a strong partnership with your designated Account Executives and Solution Consultants to provide a comprehensive and compelling message across all industries within the Asia region. You will focus on targeting your risk, compliance and resiliency message to specific customer needs and will focus on being a trusted advisor to our community of customers and partners. Finally, you will represent ServiceNow at local and regional events to drive your message into the broader market.

What you get to do in this role:

• Provide the full GRC/IRM subject matter mentoring and training to peers and other colleagues in the organization.
• Communicate competitive intelligence and activity to your manager and BU to ensure we keep ahead of opportunities, obstacles, and challenges
• Work closely with field sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
• In partnership with assigned Account Executives and Solution Consultants, present our Risk, Compliance and Resiliency solutions directly to prospects, customers and at industry events and seminars
• Support the regional ServiceNow partner channels to drive an effective customer acquisition and experience
• Articulate customer success strategies (and losses) to the field in order to streamline and standardize IRM solution presentations and value proposition
• Become a trusted advisor to our community of customers and partners

The purpose of the job is to review and conduct AML/KYC/PEP and Sanction Checks investigating sanction alerts and adverse media regarding clients. Reporting to Associate Director, Compliance, you will:

• Conduct High Risk payment, Relationship Management Agreement (RMA) and transaction monitoring reviews, and investigate potential issues arising
• Perform day-to-day compliance activity to support the business i.e. compliance approvals, escalations, alerts
• Assist with the Compliance Monitoring Process, carrying out testing and quality control checks as required.
• Work with the global Compliance Team to develop, implement, and monitor the applicable Compliance Monitoring Plans (CMP) to ensure appropriate controls are developed, monitored and updated to reflect changing regulatory and industry requirements.
• Enhance management reporting and assist in the periodic reporting to the Chief Compliance Officer (CCO), the Compliance Committee, Board of Directors, Senior Management and the parent company.
• Assist in annual policy and procedure reviews highlighting any potential areas of improvement.

The Director, BPO for SMT will be entrusted with a broad portfolio of responsibilities to accelerate growth, drive and mitigate both short and long-term opportunities and challenges to ensure the cluster’s business performance is optimized.

The successful candidate will work closely with the Country and Functional leadership teams within SMT, as well as their broader teams across the region, to understand market landscapes, assist with Go-to-Market strategies that can help accelerate growth in their respective markets, and execute key strategic initiatives, including but not limited to business/market expansion, organizational re-design, multi-year strategic planning, and capability building. The successful candidate will also work in close collaboration with the corporate functions, to develop and manage scorecards and targets, performance management measures and metrics, and develop reporting and executive communication formats and cadences. This position reports to the Senior Director, Business Planning and Operations for SMT.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary

Visa is looking for a Compliance Manager based in Singapore to be part of Currencycloud’s Asia Pacific (APAC) Compliance and Regulatory team. Currencycloud is part of Visa Group entities and covers Visa’s regulated payment business within Money Movement Solutions (MMS) in APAC. Currencycloud is also consolidated under Visa Direct which streamlines all of Visa’s cross border payments under one unified branding. The Currencycloud APAC Compliance and Regulatory team serves as a critical partner to the MMS business, providing pragmatic, solutions-oriented advice to ensure that the regulated payment activities within licensed entities in APAC are in line with the local regulatory requirements where the licensed entities are operating in as well as Visa’s group standards. The team is part of the second-line Compliance function within Visa’s Group Compliance.

What a Compliance Manager does at Visa:

Based in Singapore, this position will support the Currencycloud APAC Head of Compliance and Regulatory who is also the Money Laundering Reporting Officer (MLRO) of Visa’s regulated entity as a Major Payments Institution (MPI) in Singapore, covering AML/CFT and Sanctions compliance matters. This position will be reporting to the Currencycloud APAC Head of Compliance and Regulatory based in Singapore and is a newly created position as part of Visa’s expansion plans within the APAC region.

The core responsibilities for this role are as follows:

·       Support Singapore MLRO in the development and maintenance of robust AML/CFT and Sanctions frameworks which are in line with the Singapore’s Payment Services Act (PSA) and the relevant subsidiary legislations issued by the Monetary Authority of Singapore (MAS) as well as Visa’s Global Compliance and other International AML/CFT and Sanctions standards. This includes preparation of responses in relation to any request for information from regulatory authorities on a timely basis and/or during regulatory inspections.

·       Perform ongoing assessment of AML/CFT and Sanctions controls, including participate in Enterprise-Wide Risk Assessment (EWRA) exercise, review of Transactions Screening and Monitoring logics to ensure that sufficient and robust controls are in place to meet the regulatory requirements as well as in line with market / industry standards.

·       Responsible for identification and reporting of suspicious transactions (STR), including maintenance of proper records on all investigations and reviews based on trigger events, transaction alerts or escalation channels, provision of additional information where required by Commercial Affairs Department (CAD) and other law enforcement agencies.

·       Support the APAC Client Migration Project upon activation of Singapore license, including preparation of KYC uplift requirements and review of incremental KYC documentations upon submission by relevant clients.

·       Perform horizon scanning of AML/CFT and Sanctions legislations, including gap and impact analysis on consultation papers, new circulars, notices etc.

·       Handle AML/CFT, Sanctions and other related regulatory audits and ensure that the reviews commensurate with the nature, size and complexity of the regulated activities within the business and the ML/TF risks arising from those businesses; track progress of remedial plans arising from audit and/or regulatory inspection findings.

·       Work closely with first-line Compliance function such as the New Business Onboarding (NBO) team who is responsible for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) at point of client onboarding. Provide relevant and timely guidance and where required, participate in the client review process on a case-by-case basis.

·       Provide guidance to the Periodic Review team over clients’ refreshers and provide specific case review support where required,

·       Perform AML/CFT related review on banking and network partners, third party service providers etc.

·       Address communications and request for information from clients, banking and network partners in relation to AML/CFT matters.

·       Develop AML/CFT and other related training materials and conduct training to the business stakeholders on a regular basis. Maintain all training records and attendance where required.

·       Provide accurate and timely advice to the Business over AML/CFT and other related regulatory requirements, ensuring that risks are being adequately managed while balancing business objectives.

·       Responsible for comprehensive reporting including local dashboard and metrics reporting

·       Participate actively in Regional and Global team discussions, including sharing of local practices, updating on regulatory developments etc.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As a Process and Digital Consultant, you will identify the areas of process improvement and drive digital topics, along with supporting the organization in identifying the system or process issues and consulting on the solutions end-to-end on a daily basis.

You will:

• Discuss with business users, customers and identify the pain points and provide solutions - SAP, Digital, or PowerBI.
• Conduct workshops and continuously improve the Business processes.
• You will also be required to support Data driven initiatives, S/4 Rollout projects and other digital projects as and when require.
• Identify the opportunity of new digital solutions and market trends.
• Ensure you understand the market trends and business targets and bring ideas and solutions.
• Define KPIs, build Dashboards and reports with Celonis, Power-BI etc. for continuous process improvement.

What a Senior Director, Head of B2B Solutions Sales. Visa Commercial Solutions does at Visa:

The VCS Services Sales Senior Director will have a core mandate to rapidly scale and expand the various services VCS offers within the Asia Pacific region, which includes (but not limited to) Visa Spend Clarity, Enhanced Data, Virtual Solutions and Payment Controls. VCS Services is core to driving VCS client stickiness and contributes to increased spend. This is a complex specialized sales role, responsible for end-to-end sales process and customer engagement activities necessary to close opportunities for the various VCS Services. The role will be required to lead engagements with multiple stakeholders across all markets in the Asia Pacific region, scaling the LMM and SMB footprint of the Visa Commercial Value Proposition with over 200 issuers that may benefit from the solutions. 

Key responsibilities include:

• Strategy development and execution: Plan and execute the growth strategy for VCS Services to ensure that revenue targets are achieved across focus markets in Asia Pacific. Align sales strategy with VCS Executives, Regional and Market Level VCS Stakeholders as well as cross functions like VCA and Client Services to agreed business and performance objectives.
• New Business Development: Generate qualified pipeline activity for new and existing partnership opportunities and convert the pipeline activity to closed deals. Successfully position VCS Services value proposition to issuers product, sales, operations and technology teams in the form of presentations, solution demonstrations, RFP responses and consulting engagements. Support Visa Account Executive with new deal business development activity where VCS Services can add value to the card value proposition.
• Account Management: Develop relationships and build knowledge with Visa Account Executives to ensure VCS services are understood and form a pillar within their overall account plans. Monitor and implement customer engagement strategies to ensure that revenue is realized to its full potential within existing customers that have enrolled in VCS services.
• Thought Leadership: Display thought leadership in technology driven commercial payments solutions and represent VCS at regional industry events. Continually educate and grow knowledge of the VCS Services value proposition within VCS and cross functions in all Asia Pacific markets.

Why this is important to Visa.

VCS has been experiencing tremendous, double-digit growth as we expand into new payment flows and continue to grow our core card solutions as well as value-added services for B2B payments. VCS services is a core strategic growth focus of the VCS business, with targeted revenue to increase beyond 3x in the next 3 years. The successful execution of this sales strategy is crucial to overall growth of the VCS Services in Asia Pacific.