• Manage a portfolio of existing client contracts, ensuring timely renewal and negotiation of pricing and scope adjustments.
• Conduct comprehensive analysis of client needs and current contract terms to develop tailored renewal proposals.
• Collaborate with cross-functional teams, including operations, finance, and legal, to finalize contract terms and pricing structures.
• Proactively identify upsell and cross-sell opportunities to enhance contract value and drive revenue growth.
• Maintain accurate and up-to-date records of contract renewals, pricing agreements, and client interactions in the CRM system.
• Provide exceptional customer service and support throughout the renewal process, addressing client inquiries and concerns in a timely manner.
• Stay informed about industry trends, competitor offerings, and market developments to effectively position our services and solutions.
• Meet or exceed sales targets, quotas, and key performance indicators related to contract renewals and revenue generation.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Develop new business with car dealers;
• Maintain existing car dealers to enhance relationship;
• Provide after sales service
• Perform credit analysis;

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

You will be responsible for designing, steering, and continuously improving Love, Bonito’s global social strategy. You will play a key role in supercharging the brand’s social growth across key global social media platforms such as but not limited to Instagram, TikTok, Facebook and more through thoughtful and refreshing content and storytelling. You will serve as global social brand guardian, and collaborate closely with Love, Bonito’s key markets (SG, HK, US, PH, ID, MY) to build and strengthen Love, Bonito’s global social community and presence.

Reporting directly to the Brand Marketing Manager, you will analyse, report, and optimise social channel performance to ensure overall business goals are attained. 

You should have / be

• A passion for full-funnel growth with superior analytical acumen
• A genuine interest in fashion and general female consumer products
• An ability to think & work strategically and systematically
• A self-starter, resourceful, proactive and hands-on approach. Get it done right, and fast!
• Strong project management, multitasking and execution abilities
• Strong communication skills to inspire and influence internal stakeholders (HQ or Markets) communication and persuasion skills with both internal and external stakeholders
• Lives and breathes our brand values: People Matter; Go Above & Beyond; Be Bold, Be Creative; Always Keep It Real; Growth Mindset; We’re Better Together! 

Main responsibilities

Strategy Development:

• Develop and roll-out a solid social media strategy, with strong content planning and storytelling frameworks on organic global social channels such as but not limited to Instagram, TikTok, Facebook.
• Lead the planning of global social media calendars, ensuring a consumer-first and data-driven approach.
• Lead daily social operations across global social platforms ensuring timely content posting and fostering effective engagement with followers.

Ideation and Analysis:

• Lead the creation and execution of social media content, ensuring alignment with brand guidelines and marketing objectives; collaborating cross-functionally with relevant teams such as the Creative, Copywriting and Country Marketing Teams to produce such content.
• Oversee community interactions by responding to comments and messages, and fostering meaningful engagement with our audience.
• Lead in the ideation and coordination of social media activations, including IG Lives and social giveaways.
• Monitor, track, analyze, and report on social media performances using tools like Falcon IO and Tableau.
• Continuously test and optimize our organic social media channels, audiences, visual creatives, and copy.

Leadership & Stakeholder Management:

• Lead and develop a lean and mean global social marketing team.
• Partner closely with HQ marketing functions to amplify key campaigns through social.
• Ensure full visibility and clarity group-wide on global social initiatives by effectively coordinating with relevant stakeholders.

Critical success factors & key challenges:

• Social channel performance: 
• Traffic, NSBR, CR%, NC%
• Followership, Reach, Engagement
• Management of Global Social Marketing Budget
• Global Social Operations Excellence
• Team retention

• 5+ years of relevant work experience in social media management, preferably in a fast-paced environment or global context and preferably with managerial experience.
• Strong project management skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and collaboration skills, with the ability to work effectively across diverse teams and stakeholders.
• A performance-driven attitude with a hunger and thirst for results.
• Creative thinking and problem-solving abilities.
• A high degree of professionalism, work ethic, judgement and keen attention to detail.
• Familiarity with trends and best practices in social media, digital marketing, and content creation.
• Strong proficiency in a video-editing software such as Premiere Pro/Final Cut Pro/CapCut.
• Comfortable being in front of the camera.
• Experience in photography, videography, and basic graphic design will be a plus!

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

Job Description

• High degree of expertise in corporate interior space planning.
• Develop and execute high quality corporate office interior design concepts.
• Create and formulate design presentation strategies.
• Enjoy client-facing presentations with excellent client liaison skills.
• Oversee interior design process for entire project consistent with project timeline, budget and program.
• Ability to coordinate material and colour selection, interior construction administration and installation.
• To be able to muilti-task and enjoy working in a multi-cultural environment.
• Coordinate with all internal and external parties related to the project.

Requirement

• Minimum 5 years' experience in corporate interior design and interior achitecture.
• BS or BA in Interior Design, Interior Architecture or equivalent in experience.
• Possess excellent design flair, highly creative with a good eye for design details.
• Work with speed and meet project deadlines.
• Passionate about corporate office interior design and public spaces.
• Strong design portfolio in corporate office interior design.
• Excellent time management, organizational skills and communication skills.
• Highly efficient in AutoCad and Microsoft Office tools.

Responsibilities

• Handle policy issuance, renewals, and endorsements efficiently.
• Communicate effectively with stakeholders to resolve queries promptly.
• Conduct quality audit checks for processed policies.
• Process transactions and emails related to products, processes, and policies accurately.
• Provide personalised and quality service to meet customer expectations.
• Conduct training on policy issuance procedures and maintain documentation.
• Attend relevant training courses to maintain product and process knowledge.
• Manage dispatch of policy documentation and data upload accurately.
• Maintain good working relationships with stakeholders and clients.
• Undertake any other duties as may be assigned

Requirements

• Diploma/Degree in any relevant fields
• Proficient in MS Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Job Description :

• Perform duties according to policies in dispensing

• Compound extemporaneous preparations

• Perform store duties in purchasing and assist in placing pharmaceutical orders

• Perform dispatch function

• Perform data entry of drug usage

• Perform counter duties (including registration, billing and appointment booking)

• Other related duties as assigned (eg. stock take)

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

The Vice President of Brand & Marketing leads the brand marketing for CNBC internationally, ensuring the brand is positioned for growth with our audience and distribution partners across multiple countries and regions. The role is responsible for coming up with wholistic marketing plans for the quarter and the year, collating and organizing brand marketing assets including on-air promos, signage and digital units, ensuring we are using our house inventory to maximum effect and working with partners on barter opportunities. In addition, he/she is tasked with measuring the performance metrics of the overall brand and the performance of individual campaigns. The Vice President will also liaise with the SVP of Communications for CNBC in the US and the SVP and CMO for NBC News Group in the US.

KEY RESPONSIBILITIES

• Works closely with the President & Managing Director to come up with a strategic marketing plan for CNBC International including the brand positioning, key audience targets and key brand health metrics
• Working on annual and quarterly marketing plans including defining the key priorities by working with stakeholders
• Works with content teams on developing new show brands or sub-brands and ensuring a cohesive brand architecture that ladders up to over-arching strategic goals
• Ensuring the deployment of existing brand assets and the development of additional marketing assets including on-air promos, digital units, decks etc
• Works with partners to establish strong barter relationships and new agreements to extend the brand via partner opportunities
• Works with distribution partners to ensure CNBC priorities and new shows get adequate opportunities for promotion on AVOD and SVOD services and on MVPD home screens
• Partners with CNBC International’s Leadership team to ensure internal and external communications activities and marketing partnerships are maximized to their full potential
• Collaborates with peers based in the United States to ensure global consistency of message and partners with colleagues in News & Programming, Global Ad Sales and other departments to develop and grow deep brand partnerships.
• Partners with Global Ad Sales team to ensure they are aligned and have visibility to CNBC’s international product.
• Works with CNBC’s International and Domestic Events team to define the communications and marketing plans for CNBC owned events.
• Oversees and leads CNBC’s brand activation at key events including the World Economic Forum, Davos

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and private credit team. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:

• Primary contact to client on daily operational, issue discussion and any other request
• Review of Net Asset Value calculation and associated reporting.
• Coordinate investor capital activities, annual financial audit and other statutory reporting.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations.
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Responsible of work allocation and team utilisation. Assist on coordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables.
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

The role

This is a risk management and business supporting role for the Life & Health business of PartnerRe in Asia, Australia, and New Zealand. The ideal candidate must be able to manage case underwriting responsibilities and product development support for external and internal clients, provide expert opinions, trainings, and support the delivery of innovative underwriting solutions to clients. The candidate should be able to multitask, contribute towards the growth of our business with prudence and due diligence and strive to enhance our footprint and technical expertise within the industry. In addition, the candidate should demonstrate strong customer-orientation, whilst maintaining a proactive and positive working relationship with clients, team members and cross functional colleagues.

The missions

• Perform underwriting assessment for all lines of business, adhering to Partner Re’s underwriting philosophy, with consistent, competitive, quality and timely decisions for New-business and Claims re-underwriting
• Build deeper engagement with key clients, understand their product and underwriting needs and review, resolve and respond to cedants inquiries while ensuring timely and quality service standards are met
• Participate in the development of the underwriting manual and operational manual.  Responsible for providing inputs for developing, implementing and maintaining Partner Re’s underwriting manual guidelines
• Lead or assist in offsite or onsite client reviews
• Review and provide inputs to product design, policy provisions, treaties, underwriting guidelines, initiatives, campaigns, and related requests in a timely manner in order to help develop business
• Provide advice, medical literature review, and relevant statistical research to assist with assumptions setting, product pricing, and development of new pricing bases
• Develop market specific underwriting strategy for the markets assigned and support the identification, evaluation and execution of potential opportunities requested from business teams
• Plan or assist in developing and executing training plans and conferences for Partners Re’s clients 
• Engagement in projects and process improvement initiatives (internal and external), new underwriting philosophy, guidelines or responsibilities as required for the team functioning 
• Contribute to building the PartnerRe brand by promoting thought leadership through active engagement in external conferences and forums as well as in client meetings, publishing articles
• Travel as per business requirements

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

Team Summary

Global Government Engagement drives Visa’s business by shaping the policy and regulatory environment to accelerate digital payments – ensuring Visa is the best way to pay and be paid for everyone, everywhere. We excel with clients, governments, and partners to enable everyone to participate fully in the digital economy, delivering economic growth, innovation, and positive social impact. We are diverse and inclusive – committed to being a best-in-class global government engagement team.

Throughout the Asia Pacific (AP) region, the existing team of highly qualified government engagement professionals support the ongoing growth of the company’s business. They proactively engage with a wide range of stakeholders to promote Visa’s capabilities and contributions to governments.

What a SVP, Government Engagement, AP does at Visa:

Strategic Advisory and Subject Matter Expertise

• Serve as a member of Visa’s AP leadership team, providing both strategic advice and direct support on matters of legislative and regulatory interest
• Build strategic engagement plans for Visa’s executive leadership in the region with key government stakeholders across AP
• Provide subject matter expertise on primary public policy matters and be a key resource to public officials, clients, and industry associations

People Leadership

• Lead and manage Visa’s Government Engagement team, managing Visa’s current talent and hiring new team members to expand the team’s capabilities. Actively engage employees with exceptional communications skills and commitment by role modelling the behaviors underlying Visa’s four leadership principles. 
• Ensure that cross-functional teams are fully aligned and briefed about the environment, ensure that strategic plans for the region are developed in conjunction with, understood and shared by the supporting functions within Visa.
• Take a thoughtful and diverse approach to talent acquisition and talent management, attracting, developing and retaining outstanding talent, whilst also continuing to raise the performance expectations of the team.  Ensure appropriate succession planning is in place for key roles, maximize employee engagement and ensure all staff have meaningful development plans. Create a sense of community and drive a culture of genuine inclusion for the team.
   

Drive Business Outcomes with Engagement & Thought Leadership

• Promote Visa’s reputation and profile by representing the company at public events, policy forums, industry conferences, association committees and roundtables, etc.
• Regularly engage directly with lawmakers, regulators, and other external stakeholders that may impact Visa’s business to enhance Visa’s reputation and competitive position
• Develop and deliver compelling government engagement narratives about the value of Visa and the payments industry in alignment with Visa’s business priorities
• Develop strategic policy positions, in partnership with Visa’s Global Policy team, that foster potential business partnerships with national and sub-national government agencies in the delivery of social services, payment of taxes, and other potential government programs that may benefit from the application of electronic payments
   

Partnership, Collaboration, Influence

• Partner and collaborate with the AP leadership team, country management throughout the region as well as global key stakeholders to drive Visa’s local and regional policy priorities
• Facilitate regional and global business subject matter expert interactions and briefings with relevant regulators and government officials
• Manage compliance with all relevant corporate policies and legal requirements related to political participation and activity throughout the region, ensure utmost respect for and adherence to ethical behavior standards within the AP government engagement team and broader AP business
• Establish and maintain appropriate contact with counterparts and other industry participants (incl, client institutions, FinTechs, and other payment sector stakeholders)
• Coordinate management of any potential global, local and regional issues

Why this is important to Visa

Government engagement is essential for Visa in the Asia Pacific region due to the complex and varied regulatory environments across different countries. By collaborating with government authorities, Visa can ensure adherence to local laws, enhance security protocols, and gain the trust of consumers. Furthermore, government partnerships can facilitate innovation, helping to develop and implement cutting-edge payment technologies that drive financial inclusion, particularly in underserved areas. Close cooperation between Visa and governments helps align with regional economic policies and contribute to the overall growth and digital advancement of the Asia Pacific financial landscape.

What you get to do in this role:

• Be the go-to expert for Global Talent data processes and enable your partners within various Global Talent teams such as Talent Acquisition, Total Rewards, Talent Activation & Growth, and HR Business Partners
• Manage master data in our core systems such as Workday, Jobvite, and Service Now platform

• Collaborates with cross functional business and IT teams to capture business requirements and translate them into processes and system solutions
• Documents implementation considerations, workflows, process maps, etc. as required.
• Develops UAT strategy and execution to cover testing, defect resolution and triaging

• Maintain standardized data definitions and globally streamlined data entry procedures

• Works with relevant teams to support day-to-day systems and interfaces to resolve issues related to existing solutions.
• Utilize strong understanding of business processes, services, and technology to identify opportunities for improvement, simplification, standardization, and automation.
• Participates in stakeholder communications, sends status reports by preparing materials, facilitating sessions and documenting outcomes.
• Develop and maintain simple to complex reports, utilizing Workday Report Writer, as well as other organizational tools and available technologies
• Lead the preparation and delivery of complex HR reports, ensuring alignment across deliverables, and adherence to overall global reporting strategy
• Create and maintain standardized real-time dashboards displaying key metrics and insights for HR and business leaders in a visually appealing manner

The Reliability Engineering Automation team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The team uses AI to aggregate observational data (from monitoring systems output, job logs, syslog, etc.) and data from ticketing, incident, and event management system data to produce a virtuous circle of continuous insights yielding continuous improvements and fixes The Senior Software Engineer, a highly motivated senior individual contributor based in Singapore, responsible for designing and developing effective solutions in accordance with industry standards on best web development practices. As part of the team, you will be required to own key modules, perform code and design AI architectural reviews, suggest best practices and implement design and development standards. The role is a senior Analyst who has the passion to solve problems, factor old codes, learn and pick up new technologies like generative AI, chatops. The role will also be required to lead implementations on key modules and mentor junior team members,

Responsibilities:

• Have the passion in developing and supporting the growth of the next generation software architectures and inspire innovation within the team
• Develop scalable real-time low-latency Artificial Intelligence processing solutions in an agile delivery method
• Lead and guide the team in AI design, code and implement new algorithms to solve complex problems
• Develop AIOPS solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation.
• Engage technical workshops with cross-vertical Technology partners for cross-vertical integration in software development

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

The Resident Bartender prepares mixes and serves drinks and beverages correctly to all guests. He/she engages with our guests during their visit, receives and serves orders and delivers accordance to Raffles Hotel Singapore service standards.

Primary Responsibilities

Overseeing Daily Operatoins and Achieving Targets

• Supports Resident Mixologist in providing world-class hospitality and drinks making.
• Ensures operating par stock for OS&E and beverage.
• Adheres to bar Standard Operating Procedures.
• Delivers quality and consistency of all drinks served in accordance with the bar recipe by Raffles Hotel Singapore. 
• Ensures maintenance equipment checklist to be conducted on weekly basis with Engineering and Housekeeping team. 
• Ensures bar/outlet and related areas and outlet hygiene are kept to Raffles Hotel Singapore and HACCP standards.
• Ensures cleanliness and appearance of the bar/outlet and related areas at all times and takes immediate action when required. 
• Attends all Raffles Hotel Singapore or Food & Beverage training platform for all colleagues.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the bar/outlet during all key operation periods.
• Achieves or exceeds outlet’s goal and sales target.
• Delivers personalise guest experience and in accordance to MOQ, Forbes and LQA Standards. 
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleague or operator at all times. 
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Marketing Plan and Revenue Management

• Able to comfortably and confidently answer questions and attend to queries or feedback regarding Raffles Hotel Singapore and bar.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Carries out appropriate and effective measures to improve control of costs, expenses, and labour.

Training, Learning and Development of the Team

• Attends Raffles Hotel Singapore or Food & Beverage training for all colleagues.
• Completes On-the-Job-Trainings and develops new skills and knowledge. 
• Assists and guides the departmental orientation for new colleagues.
• Adheres to Raffles Hotel Singapore fire and safety, emergency procedures and hygiene NEA rules and regulations are met and achieve. 

• To assist the appointed Project Manager in managing the project inclusive of cost planning, consultant and contractor procurement, design management, construction management until project completion and handover.
• On-site coordination of activities of the appointed project consultants in alignment with the project schedule and budget.
• Engage with project stakeholders (internal to the client) and external (e.g., industrial estates, authorities, and providers) in connection with the project.
• Manage and oversight all project procurement and coordination activities including, but not limited to the procurement of early works and main contractors, critical equipment and other specialist suppliers.
• Aiding appointed Project Manager in administering appointed contracts and undertake all necessary interfacing and reporting with the contractors during the post-contract phase.
• Ensure compliance to the T&T Commission Execution Plan (“CEP”) online system, risk management and business management system frameworks.
• To maintain effective project governance, processes and systems to be utilised throughout project.
• To manage the implementation of the master programme, manpower, materials & plant schedules.
• Responsible for the project planning, including producing the detailed project plan.
• To lead and facilitate the overall cross-functional project team.
• To prepare master programme, formal project progress and other reports.
• To take a leading role in interfacing with the client and other consultants, at all project stages.
• Control and properly compile all relevant documents for the project including uploading to T&T sharepoint.
• Any other work-related tasks or duties deemed required and assigned by the management / line manager.

The Guest Services Executive is to perform various aspects of the front office operations and demonstrates high level of service throughout the entire guest journey. To ensure that service quality aligned to brand standards and LQA guidelines. He/she will ensure ALL loyalty Program benefits are observed and enrol new loyalty members as required.

Primary Responsibilities

• Welcomes all guests, promotes inter-hotel sales and in-house facilities, and provides directions and

suggestions to the hotel surrounding areas

• Assist guests with check-in and check out

• Confirms mode of payment; performs pre-authorization on credit card or collects required deposit for cash

payment

• Manage and assist guests with any enquiry that may arise

• Process all guests check out by confirming invoice balance, payment mode and feedback on stay

The Guest Experience Executive is responsible for the daily operations of the Executive Club Lounge, ensures that the highest level of hospitality, delivering F&B services, Concierge services and creating an experience throughout guest stay.

Primary Responsibilities

Manages the guest journey from pre-arrival to post-departure

• Supervise and direct the team of Guest Experience Executive to ensure that personalized care is provided to all hotel guests at Heart of House throughout their stay.
• Manages the Pullman Singapore Orchard guest experience through a seamless flow of processes.
• Upholds a flawless impression and perception of Pullman Singapore Orchard services, products, and colleagues.
• Accommodates all guest needs and requests, anticipating guest needs, and creating memorable experiences through personalized service.
• Works with all departments to ensure seamless service.
• Perform other duties as assigned.

• 1. Learn and master the company's core technology and product, provide technical support for customers and distributors, including technical explanations, training, (answering questions, solving problems), etc. according to the technical process and specifications of the company
  2. Provide on-site technical support for customers specifically in Imaging, Flow Cytomtery and Clinical application in the responsible area to ensure the success rate of the Demo;
  3. Summarize product and application experience, and cooperate with the local sales team to carry out targeted technical presentations to key account, so as to enhance the core competitiveness of Miltenyi products in the customer base.
  4. Update training materials in a timely manner, and provide complete training tools for internal sales and distributors;
  5. Cooperate with the sales team to achieve sales targets and provide customers with continuous, satisfactory and timely technical support;
  6. Other affairs arranged by the company due to business needs.

Job Description

• To assist in menu development from sourcing of ingredients to the final plating. Innovation, uniqueness and current trends should be take into consideration so as to meet current market demands.
• To source for high quality and fresh ingredients as well as cooking instruments required.
• Ensure that usage of ingredients are optimised, and that food wastage in the restaurant is kept at a minimal.
• Cost management and budgeting
• Tasting of final dishes to provide constructive comments to elevate quality.
• To educate fellow kitchen staff on best practices, culinary knowledge as well as techniques. Hygiene and food safety practices are also required.
• To educate front-of-house staff on recommendations to be suggested to customers, such as best food and beverage pairings.
• Provide feedback on the overall ambience and layout of the restaurant so as to ensure performance efficiency and customer satisfaction
• Take part in special events and curate time-limited menu
• Undertakes any other duties and ad hoc related roles as the business requires

Qualifications & Requirements:

• Bachelor in relevant field of study
• Basic food hygiene & Workplace Safety & Health for Food Operation Certificate
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Associate Creative Director

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

The Associate Creative Director (Copy) articulates and oversees the key values underpinning the strategic and creative execution of client accounts. The ACD (copy-based) is professional, a strong communicator, and has a deep understanding of copy trends, marketing principals, cultural issues, technologies and opportunities in integrated communication. Our Associate Creative Directors are collaborative, innovative, and visionary with experience leading teams to the promise land of client-and-agency bliss. This role reports to the Chief Creative Officer.

What you’ll do:

• Take a lead role in managing the agency's relationship with clients, including presenting creative strategies and proposals
• Maintain and elevate creative standards and processes to ensure high-quality outputs
• Come up with bold ideas, innovative campaigns, and interesting executions that challenge the status quo — big, daring concepts are highly valued!
• Experienced in creating work spanning regional and global markets
• Develop compelling narratives for creative work spanning all touchpoints in an integrated marketing campaign
• Guide, support, and motivate the creative team throughout the design and development process, ensuring successful and timely delivery of all projects
• Liaise with Project Management to ensure the appropriate allocation of workload
• Show a strong understanding of marketing principles, cultural insights, emerging technologies, and opportunities within integrated communications
• Experience in the aviation and travel industry is a big plus
• Proactively push for and deliver award-worthy creative work

What you’ll need:

• Minimum 8 years’ experience as a creative professional in multimedia agency, advertising agency with an outstanding portfolio
• Highly knowledgeable in branding and conceptual development for advertising
• Well versed in developing strategically sound and conceptual campaigns across different touchpoints
• Strong communication skills in presenting a vision to clients
• Able to work independently and under pressure across multiple accounts with tight schedule.
• Capable of leading campaign development and being hands-on in executing the work
• Demonstrated ability to lead, convince and inspire in a client-service environment; proven ability to achieve results with major clients and manage team members
• A strategic “out-of-the-box” thinker with a solid creative sense coupled with business acumen and customer focus

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

Senior Art Director

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

The Senior Art Director articulates and champions the key values underpinning the strategic and creative execution of client accounts. We need someone who is a thinker, problem solver and conceptual juggernaut who can also independently implement primary design direction that incorporates best practices in design and technology. They are collaborative and flexible as they juggle multiple projects with ease with solid experience leading teams in delivering creative excellence and owns creative deliverables on projects from brief to final build. This role reports to the Chief Creative Officer.

What you’ll do:

• Take a leading role in managing the agency's relationship with clients, including presenting creative strategies and proposals
• Help to foster collaborative engagement with clients and internal project teams
• In charge of coming up with creative communications concepts, TTL campaigns, and executions that meet the clients’ strategic business intent and objectives — big bold ideas that challenge the status quo is what we look for!
• Work closely with the Associate Creative Director(s) and Creative Director(s) to ensure concepts are not just effective, but also align with the company’s vision for creative excellence
• Ensure quality creative output by maintaining and enhancing creative standards and processes
• Guide, support, and motivate the creative team throughout the design and development process, ensuring successful and timely delivery of all projects
• Demonstrate and maintain quality excellence in layout, typography, illustration, and photography, as well as staying current with creative and design trends, marketing principals, cultural issues, and emerging technologies
• Assist in pitches and initiatives aimed at securing new business opportunities that contribute to the agency’s growth
• Experience in the aviation and travel industry is a big plus
• Play a pro-active role in pushing for and executing award-winning type of work

What you’ll need:

• Minimum 6 years’ experience as professional Art Based Creative/Designer in a multimedia agency, advertising agency, or design studio.
• Strong portfolio that demonstrates excellence in campaign conceptualisation and execution, showcasing mastery in layout, typography, illustration & design etc.
• Highly skilled in various design software and programmes such as Illustrator, Photoshop and the like
• Possess a keen eye for detail and able to communicate creative/design solutions with confidence, ease and clarity
• Creative, ever curious and an outgoing personality are a plus
• Possessing shiny, metal things not needed but highly appreciated

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

Responsibilities

• Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Helps control and direct the food preparation process efficiently and professionally
• Ensures that the kitchen runs on schedule and that food and related services are of a high grade
• Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
• Helps create meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Places equipment, tools or ingredient orders in response to possible detected shortfalls
• When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
• If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Three (3) years of experience as a sous chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Quick in picking up concepts and possesses good logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
• Service oriented, meticulous, attention to detail

Responsibilities

• Ensures that guests have a pleasant and memorable dining experience
• Monitors setup, maintenance, cleanliness and safety of Dining areas
• To answer questions regarding menu and assist with menu selections
• Supervises and trains the Staff to standards of excellence
• Complete opening and closing duties/checklists in a timely fashion.
• Coordinate food service between kitchen and dining staff.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present an accurate final bill to guests and process payment.
• Any other duties related to food and beverage service assigned by the manager.

Qualifications & Requirements

• Good communication, spoken and written skills
• Excellent guest service skills.
• Customer service skills, able to positively interact with guests

The Job:

• Marketing planning
• Requires to execute existing marketing plans according to business requirements
• Marketing Communications
• Oversees all marketing communications efforts for new cars and bikes including ongoing tactical communications
• Launch campaigns and material
• Media planning & strategizing
• Events management & execution (Virtual and Offline)
• All events conceptualisation, planning, budgeting and execution

The Requirements:

• Min Dip/ Degree Holder with Min 4-5 years of relevant working experience
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599