Fastmarkets are re-imagining how to better serve our customers and improve our customer offering to deliver high growth in the next few years. In doing so we are looking for a dynamic Enterprise Customer Success Manager to own a portfolio from our top 100 customers. You will work with a cross-commodity portfolio providing a first-class customer experience.

We are looking for an individual who has a strong background in managing large client accounts and the ability to build long-term relationships with senior stakeholders, whilst providing outstanding client management. You will have a flexible mindset, innovative thinking and solid business acumen.

Your strategic mindset will ensure you are proactively networking within your accounts to gather insights on how our data is used within their business. You will ensure that our clients have regular touchpoints where you present quarterly account reviews working closely with the Account Manager. Your commercial mindset will identify gaps in their solutions, you will pro-actively account plan with the Account Manager for a successful commercial output. Your passion for people and really building relationships will see you visiting your customers for face-to-face meetings.

The Customer Success Manager will report directly into the Director Customer Success and will also be responsible for leading companywide initiatives as well as playing a significant role in coaching and developing more junior members of the team.

PRINCIPLE ACCOUNTABILITIES

• Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value.
• Have a commercial mindset to support the business growth working closely with the Account Manager to ensure that you identify opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities.
• You will actively visit your customers to build relationships with key stakeholders to establish their goals for a successful partnership
• Act as the trusted advisor for customers by understanding their markets and deliver knowledge and insights aligned to their vision
• Build strong relationships to enable networking within the accounts. Successfully create workflows so we can understand how our pricing data is being used throughout their business  
• Be prepared to hold in depth conversations regarding our pricing, data, methodologies – you should project confidence and credibility and succeed in forging a relationship of trust with your Customers. This will enable objection handling and help identify customer pain points.
• Ensure that kick-off meetings are scheduled with all parties’ responsible post renewal
• Set up internal steercos for account planning that includes (Ams, CSMs, Exec Sponsor) to ensure account goals are aligned ahead of engagement activities
• Collaboration with Account Managers to develop strategies and deliver quarterly account reviews.
• Each account will have an Executive Sponsor from Fastmarkets, you will actively ensure these meetings are happening across your accounts
• Use all data available to identify account risk then plan for mitigation with the Account Manager – you will be obsessive in understanding how to reduce churn within your portfolio
• Actively identify gaps in a customer’s package, seek out upsell opportunities and identify new users. Support the Account Manager to close these opportunities
• Monitor usage stats and put in place improvement plans for accounts that are struggling to adopt
• Listen to our customers’ feedback to identify new product ideas and functionality, work with the Product team to build their feature enhancements pipeline
• Collaborate with the customer support team to ensure technical issues are addressed within SLAs and on-going issues do not persist
• Create customer onboarding and adoption plans with the appropriate teams to ensure users are trained across your accounts. Provide and deliver ad-hoc training where necessary with senior stakeholders
• Ensure you are up to speed on all the latest releases and enhancements in our solutions and that you have effectively communicated these to your customers (providing training where necessary)
• It’s imperative that you build internal relationships from all departments (editorial, sales, product and marketing teams) to ensure an outstanding and streamlined customer experience
• Maintain an exceptional level of customer satisfaction rates
• Provide internal training to junior members of the team
• Work with Product to pilot new products and to play a key role in their go-to-market strategy
• Support on amplifying the customer by identifying case studies seeing these through to completion
• Work with customer marketing to ensure we deliver campaigns to drive retention and customer advocacy

KEY INTERFACES

• Customer Adoption & Onboarding Team
• Sales Team
• Marketing Team
• Product Team
• Editorial Team
• Customer Support Team

Enterprise Client Partner, APAC Account Management

LOCATION:      Singapore

JOB TYPE:       Permanent

SALARY:         Competitive

OVERVIEW:

Sportradar are looking to bring in an experienced, customer-driven Sales Director to manage and develop our Enterprise accounts in Asia. The successful candidate will report to the VP, APAC Sales and will have a significant impact on the growth of our business. Our international environment, direct client communication and portfolio of technically oriented products and services make this position very diverse and challenging.

THE CHALLENGE:

• Develop and drive our business in the region through regular communication with C-suite executives, establishing yourself as a trustworthy and knowledgeable individual capable of influencing decision making at management level.
• Use all available resources to identify and cultivate sales opportunities to cross-sell and upsell; manage pipeline, revenue forecasts and sales activities to ensure data accuracy.
• Be the link between the client and internal development teams during the product integration phase.
• Work closely with marketing and product teams on presentations, product demos and on-site customer visits; devise new approaches to problems and work with the relevant internal teams on enhancing our capabilities and market reach.
• Contract preparation, creation and submission of proposals, sales information and presentations.

OUR OFFER:

• Competitive compensation package, including equity and target-based bonuses
• Lots of opportunities to develop and progress your career in a high-growth team in Asia
• You will be surrounded by enthusiastic sports fans in a dynamic, multi-cultural office
• Wide range of work benefits, with plenty of opportunities to travel

Primary Function of Position

Working closely with Asia Finance & Sales Operations manager, global peers and other function leadership in Asia, the Asia FP&A Analyst proactively performs detailed analytical functions to provide financial insights for business partners to allocate company resource for the faster growth of da Vinci business in Asia and to enhance cost effectiveness.

The role requires both big picture/out of box thinking and detail-oriented mindset to deliver factbased insights along with continuous process improvement attitude. This role is highly connected with business as well as Sales operations function, potential career opportunities go to business function or sales operations function to deliver insightful analytics driving sales efficiency.

Roles and Responsibilities

• Monthly financial close call to deliver up-to date business performance analytics as well as forward looking conditions
• Forecast quarterly business result to identify any risk of off track ahead and work closely with sales & marketing leadership for delta management
• Serve as a partner/consultant for all functions to allocate business resources driving company growth
• Highlight financial risks and opportunities proactively to leadership operating business smoothly and accelerating business growth
• Works with other FP&A colleagues in Asia to share and learn best practice to build Asia financial foundation as best in class
• Collaborate with global finance colleagues to make financial process more effective and efficient
• Respond to ad hoc requests in a timely manner

• Manage deliverables while ensuring adherence to company and department policies and procedures relating to Client Operations and Transfer Agency such as NAV reporting, investor registration, dealing, investor reporting and cash.
• During Japanese business hours serve as a main contact for daily client inquiries from the client servicing desk at our parent company. Manage these queries to a satisfactory closure, or appropriately handed off to the source team, in line with Japanese client service expectations.
• Handle any sensitive or escalated queries/concerns from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard in line with Japanese clients’ expectations.
• Support Client Operations and Investor Operations teams with their deliverables as per the need.
• Support teams and departments across locations, and direct reports with training and guidance on Japanese client servicing as per the need.  
• Foster a professional environment of encouraging personal and professional development.
• Foster collaboration across business units and regions to ensure we deliver against the highest standards in the industry in terms of Japanese client servicing.
• Support Client Operations and Investor Operations projects, initiatives, and risk mitigation within your team and across teams, encouraging participation, constructive feedback and idea generation from the team members.
• Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty.

Job description

We are looking for an Operations Assistant. You will be performing audit checking of consent forms which are required for the purchase of credit reports and is a critical function of our business to ensure compliance. You will be responsible for the adherence to stipulated turnaround times required for allocated segment and support process and system changes to improve efficiency and streamline workflows.

Get to Know the Team

The People Analytics Team (PAN) covers the unique convergence of analytical reasoning, deep technical skills and soft sciences of human behaviour and organisational psychology. We are interested in the application of analytical methods to improve the quality of decision-making in Grab. We cover organisational and people subjects including recruitment, engagement, culture, performance, growth, and departures.

Get to Know the Role

This is an onsite role. As a People Analytics Intern,

• You will learn about real-world applications of social psychology, organisational development and behavioural science. Understand different HR functions across Grab, what we do and how data and analytics can improve impact.
• You will learn technical skills: Hands-on exposure to Python, SQL, data visualisation, programming, and - if you're up for it - web applications and chatbots!
• You will learn soft skills: Communication, storytelling, project management, working with team members.
• This is a paid internship. Interns are eligible for course credits. Open for full time or part time from Jan to May 2025.

The Critical Tasks You Will Perform

• You will wrangle with large datasets to transform raw data into useful outputs.
• You will perform analyses to translate data into meaningful people and organisational insights.
• You will build data visualisations for data storytelling and messaging.

The role will work as a member of the Global Cybersecurity organisation - Security Architecture team, which is focused on improving technology and architecture decision-making through collaboration with management, staff and customers on technology strategy, enterprise architecture, and investments in strategic security technology.

The individual, with a broad cybersecurity plus systems and network architecture knowledge and experience, will deliver security assessments while supporting our direction, lifecycle management and leadership for security architecture and technology. The individual will perform a key role in Security assessments while supporting various critical initiatives through the identification, analysis, evaluation, lifecycle management and adoption of security architectures and technologies. The Security Architect will work closely with other security functions and will provide guidance to ensure that there is coordination with their activities in technology choices. In addition, the Security Architect will be involved with education and mentorship, supporting the delivery framework, development of technical architecture and associated documentation, as well as advanced topics of research.

Essential Functions:

• Be a product security champion by driving Security Architecture and Design, implementation and optimization for Web, API and Mobile backend applications across Visa.

• Applying security design principles to develop security solutions architectures

• Engage in the initial requirements definition including analysis of threats and risks and alignment with Visa security, Engineering, IT and Architecture standards.

• Conduct and facilitate security reviews, threat modelling including deep design reviews throughout the development lifecycle.

• Facilitate 'table-top'/red-team/scenario analysis exercises in conjunction with other SMEs. Plan the resolution of any identified vulnerabilities/issues.

• You’ll be working on enabling/building security controls which protect the applications from attacks on various platforms and technologies, like:

  • Linux, Windows, VMWare, Openstack, SDN, Public cloud like AWS, Google

  • Cybersecurity tools like IDS, SIEM, Tripwire, Tanium, Netwitness, Netflow, WAF

  • HSMs, Tokenization systems, data encryption solutions from Safenet, Vormetric etc

  • Web technologies like HTTP, SOAP, REST services, AJAX

  • Databases like Oracle, MS SQL, Redis, Cassandra

  • Programming languages like Java, C, C++, .Net, Javascript, GoLang, ErLang, etc

  • Caching services like Hazelcast, Coherence, and messaging systems like Kafka, MQ

  • Web Access Management solutions like Forgerock, Siteminder, Custom/in-house Security Frameworks

• Help business and product team to achieve various compliance certifications like PCI, FFIEC  etc.

• Identify and analyse system and application level vulnerabilities to provide recommended counter measures or mitigating controls that reduce risk to an acceptable and manageable level.

• Driving security technologies evaluations, proof-of-concepts, and production pilots

• Building strong cross-organisational relationship through integration with the teams, in order to effectively influencing staff across the IT organisation and product groups

• Managing the lifecycle of security technologies

• Staying current with security technologies, as well as development techniques and methodologies in order to make recommendations for use based on business value

• Maintaining oversight of the design and implementation of IT systems to ensure appropriate and effective security controls are included.

• Contribute to the definition of overall IT architecture from a cybersecurity lens.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are seeking a dynamic and experienced Sales Engineering Director to lead our team of sales engineers across the APAC region (8-10 team members). The person will be responsible for managing all facets of the sales engineering function.  These include leading the most important sales cycles, ensuring technical plus professional excellence along with the recruiting, development and leadership of a team of Sales Engineers.

In this role, you will drive the technical sales process, ensuring our sales engineers deliver exceptional support and demonstrate the value of our SaaS business intelligence solutions to prospective clients. You will collaborate closely with sales, product management, and customer success teams to maximize our impact in these regional markets and support our global growth strategy.

Your Focus

• Manage, mentor, and develop a high-performing team of sales engineers across the APAC region.

• Foster a culture of collaboration, innovation, and continuous learning.

• Partner with the sales team to understand customer needs and provide technical expertise during the sales cycle.

• Lead product demonstrations, proof of concepts, and technical presentations that effectively communicate the value of our solutions.

• Sales cycle leadership means personal involvement in the most important sales cycles in their assigned region to ensure the highest possibility of success. This may include individual contribution. 

• Stay updated on industry trends, competitive landscape, and our product capabilities to provide valuable insights and guidance.

• Assist in the creation of technical documentation, FAQs, and training materials for internal teams and customers.

• Work closely with product management and engineering teams to relay customer feedback and influence product roadmap decisions.

• Coordinate with marketing to ensure that technical materials are aligned with sales campaigns.

• Establish and monitor key performance indicators for the sales engineering team.

• Report on team performance, sales opportunities, and customer feedback to senior management.

• Engage with key customers and prospects to build relationships and understand their technical requirements.

• Support customer onboarding and implementation efforts as needed to ensure successful product adoption.

• Support Partners of MicroStrategy to identify and define joint opportunities. The individual will provide functional and technical advice, sales training and other in-person support to Partners on an as-needed basis.

• Advance the product knowledge of MicroStrategy Partners through education, training, skills transfer, and best practices.

Required Experience and Skills

• Demonstrable experience in a sales engineering management position with proven ability to lead and motivate a high-performing team in a fast-paced environment (8-10 team members).

• Strong previous experience in a Sales Engineering (Pre-sales) position, supporting sales cycles selling Business Intelligence or other high-value business solutions.

• Experience with BI tools (e.g., MicroStrategy, Tableau, PowerBI, Qlik, SAP Analytics Cloud, Quicksight, Business Objects, Cognos, Looker).

• Training in value-based selling (MEDDICC, Force Management, Demo to Win, etc.)

• Demonstrated sales success.

• SaaS and Cloud based selling with Hyperscalers and other partners (AWS, GCP, Azure).

• Excellent communication, presentation, and interpersonal skills.

• Strong problem-solving skills and the ability to think strategically.

• General knowledge of AI and prompt engineering.

• General knowledge of the BI and analytics market.

• Specific experience with MicroStrategy is a major plus.

• Experience with data modeling, data warehousing, data engineering, data integration

• SaaS and Cloud based selling with the main Hyperscalers (AWS, GCP, Azure).

• Familiarity with APAC markets and cultures, with fluency in English; additional languages are a plus.

• Ability to travel as required.

• Degree educated or equivalent (Computer Science or Information Technology).

Your Career

Palo Alto Networks is scaling its world-class strategy organization and looking for its next senior leaders in the area of security services. Though our security services are successful both in the market as well as at preventing attackers, the landscape is continually changing and in need of innovation leadership.

The Palo Alto Networks Strategy function is a focused team that works on our most mission-critical business challenges to drive and support our industry-leading growth. As a Director, Renewals Team, your efforts will directly impact the overall strategy and success of a world-leading cybersecurity business. You will collaborate on complex business and technology problems that are top-of-mind for our executives, particularly as those relate to key partnerships having strategic value to the business. You will lead initiatives with stakeholders to formulate mutually beneficial and measurable outcomes for technical and business objectives with strategic partners. You possess a unique blend of business insight, business strategy experience, big-picture thinking, influencing skills and ability to collaborate with a large number of constituents within Palo Alto Networks.  

Your Impact

• Ensure that all sales quota and management objectives are met

• Ability to accurately forecast and drive a committed number on a weekly, monthly, and quarterly basis 

• Provide detailed forecast and feedback to leadership on behalf of your team

• Motivate and manage leaders to drive pipeline development and revenues through sales efforts leveraging the partner network

• Clearly understand all product offerings, subscription and renewal licensing models

• Collaborate with Area VP/ District Sales Manager to identify strategies to achieve sales goals and uncover new, high value opportunities

• Collaborate with the Customer Success, Channel, and Sales teams to understand existing sales motions, identify special customer issues, and ensure customer satisfaction

• Manage the overall day to day operations of the renewals organization 

• Coaching and development of subordinates

• Supervise and close on large deals through to completion

• Development of metrics and reporting, by gathering the needs of management and delivering useful reports

• Coordinate, direct and monitor the outbound efforts of assigned Renewals teams by tracking and reporting weekly activities.

• Provide accurate, ongoing reporting through the continuous update and maintenance of necessary reports in Salesforce.com

• Manage and develop new processes

Team Summary

The Marketing Manager in the Singapore team will lead and support campaigns and partnerships to grow Visa’s overall brand equity with consumers, such as cardholders and businesses. The Visa Brand Promise is to uplift everyone and everywhere, by being the best way to pay and to be paid. With this goal in mind, we strive to ensure that the brand shows up in a meaningful way at the relevant occasions to bring across this narrative to our partners and customers.

What a Marketing Manager does at Visa:

The person will be involved in building up the overall direction for marketing initiatives and be responsible for the day-to-day execution with cross functional teams, clients, vendors as well as partners.

Key Responsibilities include:

• Drive and support our clients’ (i.e. Banks, Fintechs, Merchants) payments marketing initiatives with Visa’s marketing advisory and solutions, working closely with the Accounts Leads to strategise and propose impactful and relevant marketing programs to drive business revenue for our clients, across both B2B and B2C programs.
• Lead day-to-day client engagements and management of Marketing Value Added Services (VAS) projects in close partnership with the respective Business Development and Account Leads. Oversee all administrative deliverables related to client marketing project management and VAS including but not limited to revenue tracking, marketing approvals, procurement processes, contract management and VIK process management in full compliance with Visa’s policy and process
• Day-to-day management and liaison with agencies, partners and internal stakeholders to implement and manage above initiatives as well as brand related marketing activities
• Work extensively with marketing teams in other markets as well as local country cross-functional teams (i.e. Sales teams, Products, Commercial Products) to ensure smooth launch and execution of marketing activations to support key business strategic initiatives
• Ensure timely executions and deliverables from agencies and vendors as well as proper documentation and paperwork across the whole project lifecycle.
• Open communication between partners and vendors to ensure that work is executed and implemented accurately.

Why this is important to Visa

You are critical to driving our overall brand value equity and this extends beyond marketing campaigns, it also includes supporting our clients and partners to excel in their marketing initiatives, hence, directly driving our common interest in stabilizing and growing clients’ and Visa’s businesse

Expectations of a Media Billing Manager

Manage operation process and lead a team, including but not limited to:

• On-boarding of new suppliers and clients
• Jobs monitoring and analysis
• Oversees team’s responsibilities.
• Revenue recognition and reconciliation of WIP account. Review completeness and accuracy once posted in ERP System
• Resolve issues with relevant stakeholders e.g. vendors, clients, Business and shared service teams
• Regular meeting with Stakeholders
• Billing status monitoring and reporting
• Ensure billing completion before end of following month activities
• Accounts Payable responsibilities
• Support on audit requests

As a Finance Executive, you will support in media finance operations, including but not limited to:

• On-boarding of new suppliers and clients
• Jobs monitoring, analysis and closing
• Month-end closing process
• Issue/check billing instructions to shared service team and ensure 100% billing completion before end of following month of activity
• Revenue recognition and reconciliation of WIP account. Review completeness and accuracy once posted in ERP System
• Resolve/respond to client billing queries
• Resolve issues in supplier invoices in co-ordination with Media/Operations team
• Work closely with respective teams on issue resolutions
• Regular WIP meeting with Stakeholders
• Accounts Payable responsibilities

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What the Senior Consultant, Client Success does at Visa:

As a Client Success Senior Consultant, you will be leading Client Services operational engagement for Visa clients, serving as an operational/technical consultant for Money Movement Solutions products. This is an individual contributor role working independently under limited supervision and requires strong execution, technical knowledge, analytical skills, and relationship management with key stakeholders and clients.

The Senior Consultant is the face of Visa’s support organization to Visa’s clients and represent these clients internally to business, product and technology teams. You will need to have a strong collaborative mindset, strong technical aptitude along with executive level written and oral communications skills. In addition to these skills, a Senior Consultant will need to have strong analytical skills and is required to become technical knowledge expert to multi-functional business teams around them. This role is a good mix of business, functional and technical knowledge providing the role holder flexibility and learning in the dynamic digital payments ecosystem

You will be accountable for supporting clients in the market for all products relating to Money Movement Solutions. This includes managing the operational side of the client relationship and identifying and enabling the right services and capabilities to drive growth and optimize the client relationship.

Money Movement Solutions at Visa:

Money Movement Solutions at Visa encompass a wide range of services designed to facilitate domestic and cross-border payments. These solutions include:

Domestic and Cross-Border Payments: Visa provides connectivity to payment networks and messaging services such as ACH, RTP, and RTGS, enabling seamless money movement across borders.

FX Options: Visa offers an extensive range of FX options with real-time rates, held quotes, forwards, and more.

Card, Account, and Wallet Solutions: Visa's solutions increase reach through a range of card, account, and wallet options, allowing clients to collect, convert, hold, and pay in multiple currencies from a single provider.

In this role, you are expected to:

• Provide high value customer service support on day-to-day items to Visa Clients and internal staff to ensure customer expectations are exceeded, be the voice of the client.
• Proactively notify clients regarding any widespread or business critical problems with the application,and leads internal and external recovery efforts of product and/or processing service interruptions.
• Act as liaison for the client, provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support. Participate in cross functional customer service delivery initiatives across clients and Visa internal teams.
• Coordinate internal resources to accomplish Visa and client objectives.
• Drive problem and communication management for any critical issue affecting a client, or client issue affecting Visa
• Build and enhance positive working relationships with key clients and internal stakeholders.
• Project manage and lead enablement activities for existing and new products introduced to the market, tapping on Global and Regional resources for execution.
• Report customer project accomplishments and deliverables to senior management.
• Engage Technology and Product organizations to regularly review and identify permanent solutions to frequently encountered operational issues.
• Educate and train clients on best practices for Money Movement Solutions products.
• Represent difficult and mildly complex customer change requests, system or operational requirements, negotiate and manage expectations internally and externally
• Develop and manage operational initiatives, special projects and client-driven continuous improvement plans.
• Identify and implement opportunities to improve the client experience by streamlining operational processes.
• Understand and support market strategies, develop and track account plans
• Embrace and implement new methodologies on an ongoing basis as the business scales within the organization

Why this is important to Visa

The Senior Consultant is vital in helping Visa to deliver against the operational needs of a key market, allowing us to provide the right support and partnership that recognises client specific requirements. This role provides an excellent opportunity to grow Visa’s business in Vietnam by driving value to our clients through effective enablement and customer centric support.

This internship will involve tasks overlapping both Asia Pacific Local Market and Travel Retail.

Opportunities & Exposure

1. Launch Preparation & Strategy

• Coordinate with the Marketing Managers and help prepare launch marketing presentations, booklets, assortment analysis and product orders.
• Identify and adapt the international launch packages to APAC (retail-tainment ideas, local productions, translations, visuals etc.).
• Help to prepare 360 launch platforms sent out 2 months prior to launch.

1. Business & Competition Analysis

• Carry out post-launch reports and ad-hoc business analysis with recommendations.
• Keep competitors’ initiatives under scrutiny and provide follow-up on competitors’ launches and interesting innovations to ensure the Marketing team members have the latest market information

1. Marketing Operations & Administrative

• Reporting: Weekly newsletters to send out to all regions, weekly & monthly newsletters to HQ
• Preparation of launch collaterals (including items like video loops & translations)
• Logistics (including but not exhaustive): Dispatch of HQ and local produced collaterals, product samples to different markets

Responsibilities:

Business Intelligence and Reporting

• Collaborate closely with stakeholders to understand and fulfill data needs, providing actionable insights.
• Design and maintain Key Performance Indicators (KPIs) to evaluate and monitor business metrics.
• Create and optimize interactive dashboards in AWS QuickSight, transforming complex data into accessible visualizations for decision-makers.
• Generate automated and ad-hoc reports for management to track and analyze critical metrics.
• Customize dashboards to meet specific reporting requirements across business units, ensuring they are user-friendly and provide comprehensive views of key performance metrics.

Data Collection and Integration Planning

• Collaborate with the IT Team to plan and coordinate data collection and integration efforts, ensuring data from various sources, such as sales transactions, customer interactions, and inventory records, is effectively captured and managed.
• Support the development and maintenance of data pipelines to ensure accurate and timely data availability for analysis.

Data Quality and Governance

• Ensure data accuracy, completeness, and consistency across all datasets.
• Implement and enforce data governance standards and policies.

Cross-Functional Collaboration

• Act as a bridge between technical and non-technical teams, translating business needs into technical requirements.
• Collaborate with various departments to gather requirements and develop effective data solutions.

Ad-Hoc Analysis & Support

• Provide ad-hoc analysis and insights as needed to address specific business challenges or support key initiatives.
• Troubleshoot and resolve data issues, queries, and discrepancies in reports or visualizations.
• Any adhoc tasks as and when assigned by immediate superior.

Requirements:

• Bachelor’s degree in Business Analytics, Data Science, Statistics, Information Systems, Economics, Accounting, or a related field.
• Proven experience as a Business Intelligence Analyst, ideally in the retail industry, with a focus on business intelligence and dashboard creation.
• Strong understanding of retail business processes and trends.
• Proficiency in AWS QuickSight and Snowflake, or equivalent cloud-based BI and data warehouse platforms.
• Proficiency in Advanced Ms. Excel formula and data model.
• Proficiency in SQL for querying and managing data is essential.
• Experience with Python is advantageous, particularly for data manipulation, automation, and machine learning.
• Strong analytical and critical thinking skills with a problem-solving mindset.
• Effective communication and collaboration skills.
• Ability to work independently in a fast-paced and dynamic environment.

The role is responsible for providing nursing support services in the Diagnostic Imaging Department and CVL and leading the Code Blue Team in the event of a cardiac arrest within the Department/CVL.

Assists the Radiologist/Cardiologist and other Specialists in Diagnostic Imaging procedure and invasive procedure in CVL. Also inserts brannula at radiologists instructions for contrast examinations.

Prepares sterile trolleys and sets up equipments/ accessories for Diagnostic Imaging and CVL procedures.

Performs Newborn Hearing Screening and ECG.

Ensures that patients fill up the Consent Form for special examinations such as MRI, IVP, CT Scan and other invasive procedures etc

Ensures that all special preparation for diagnostic imaging is instructed to ward staff/ patient or relatives and complied with.

Explains the procedure of the special examination to patients and reassures patient whenever required.

Helps patients to get changed for radiography procedure.

Ensures that all medication chart and documentation notes are filled in properly for the procedure

Checks Emergency Trolley for expiry dates of drugs and instruments.

Conducts monthly departmental inventory check.

Ensures that there is an adequate stocks of surgical and pharmaceutical products, dry store, kitchen store and C.S.S.D. store.

Assists at the reception when necessary.

Attends and contributes to departmental staff meetings.

Participates in departmental activities such as quality assurance and performance appraisal.

Undertakes other duties and tasks as might from time to time be requested by the Manager.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Salary: Up to $3500

Location: Central/ East

Job Scope:

• Provision of basic nursing duties (eg. phlebotomy, vaccination and wounds dressing)
• Assist doctor in minor procedures
• Dispensing of medication
• Maintain drugs inventory level and perform quarterly stock take
• Management of patient’s medical records
• Handle phone calls and enquiries
• Schedule patient appointments and registration
• Booking of referral appointments
• Perform clinical and administrative duties
• Assist in managing smooth and efficient clinic operations
• Assist the surgeon during procedures and ensure the smooth operation of surgical processes
• Any other duties as assigned by the management

Job Requirements:

• Min. 1-2 years working experience preferably in clinic setting
• Valid SNB & BCLS

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Position: Temp - Perm Clinic Assistant ( Long Term Commitment)
Contract Type: 3-month Temp to permanent
Working Hours: 44 hours 8am - 3 pm , 5pm - 9pm

Openings:

• Hougang

Salary: $10/hr

Requirements:

• No need experience , training provided

Job Responsibilities:

• Provide receptionist duties at the front counter.
• Ensure accuracy in clinical data entry into the computer system.
• Apply basic patient care.
• Maintain filing systems and coordinate appointments.
• Liaise with insurance companies and handle payment arrangements.
• Perform any other tasks as directed by the Clinic Manager or Doctor.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location: Sembawang and Admiralty MRT

Working Hours: 5.5 days, staggered office hours

Salary: $10/hr

Job Description:

- You will be based at online orders packing center, helping with company's pharmacy’s e-commerce website orders

- Packing of products ordered by customers online

Requirements:

-No experience required as training provided

-Able to start immediately or on short notice

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Salary:
$2000 FIXED
There will be night shift allowance $15/night shift

Working Hours:
Min. 14 working days of training in the day
After training, work 44h/week.

3 shift rotating (scheduled by supervisor)

• Morning: 830am-630pm / 830am - 530pm (with 1 hour break), 4 weekdays and 1 weekend (regardless of PH)
• Afternoon: 11am-9pm / 12pm-9pm (with 1 hour break), 4 weekdays and 1 weekend (regardless of PH)
• Night: 7pm-9am (with 2 hours break), 2 days on, 2 days off (regardless of PH)

Job Scope:

• Pick and packing medication
• Labelling medication
• Any ad hoc duties as assigned

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location :
Jurong East, Hospital


Working Hours :

• Any 5 days in a week (1 weekend inclusive PH)
• 10am – 7.30pm & 7am to 4.30pm (cannot choose)
• Total working hours per week: 42 hours

Salary :
$1,700 – $2,000/month


Summary :
This job is a very hands-on job – basically serving food tray from the robot to patients (2 tea breaks + lunch + dinner).
Apart from serving food, will need to do inventory if the food stocks going low or linen stocks are low.


Job Responsibilities :

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad hoc duties assigned by Manager

Requirements :

• Have to work 1 weekend
• Able to work on PH
• Experience in customer service

*Next Interview – 21 Nov 2024



WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location :
Bukit Merah

Working Hours :
Any 5 days Mon - Sun
8:30am - 6pm / 12pm - 9pm

Salary :
$12/hr

Responsibilities :

• Duty will be packing of Operation Theatre (OT) loaner sets in a sterile environment so PPE is must.
• The OT loaner sets are heavy and pack around 60-70 sets/day.

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Key Responsibilities

• - Configure and manage customer workstation, portable computing devices and peripherals (Following defined imaging and deployment processes)
• - Perform daily support (moves, adds, changes, etc.) for desktops, laptops, peripheral equipment and other IT related hardware (ex. VOIP Phones, A/V support as applicable for your region, etc.)
• - Manage installation of desktops, laptops, peripheral equipment and other IT related hardware
• - Training users in various situations, educating them regarding use of hardware, its software and related systems. Training would be brief, one-on-one, small group, ad-hoc and hands on "How-to" instructions
• - Perform lifecycle upgrades and projects as directed
• - Manage priorities based on Service requests and incident tickets while regularly updating tickets to reflect work performed
• - Troubleshoot and repair hardware and/or Software for desktops, laptops, peripheral equipment and other IT related hardware (Tier 1/2)
• - Coordinate activities with third party vendors as needed (Order fulfillment, Warrantees, Project Needs, Vendor relations / feedback, and so forth)
• - Provide appropriate visibility of costs related to service requests and comply to approval requirements
• - Assist the business with tablet and mobile device support to meet operational / business needs

Qualification:

• Min N/O level/Nitec/Diploma Holder

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include:
• Pre-Payroll activities including, input and update employee details and manage government claims.
• Payroll activities including, process payroll, process CPF, and manage payroll payments.
• Post-Payroll activities, including provision for bonus, manage month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answer employee payroll enquiries.
• Regular review on compliance to statutory requirements.
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters.
• Acts as contact point to institutional Finance and HR Partners closely to ensure organizational readiness and capability to deliver business results.
• Handle ad-hoc projects as and when requested.

Requirements

• Diploma/Degree in Business Administration/Commerce/Accountancy/HR or equivalent
• Minimum 5 years of relevant payroll experience with at least 2 years of supervisory role
• Meticulous with an eye for detail
• Strong interpersonal and communication skills
• Familiar with Employment and CPF Acts
• Ability to work in a high transactional volume environment
• Hands-on experience with SAP system and/or shared service payroll experience will be an added advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include:
• Pre-Payroll activities including, input and update employee details and manage government claims.
• Payroll activities including, process payroll, process CPF, and manage payroll payments.
• Post-Payroll activities, including provision for bonus, manage month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answer employee payroll enquiries.
• Regular review on compliance to statutory requirements.
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters.
• Acts as contact point to institutional Finance and HR Partners closely to ensure organizational readiness and capability to deliver business results.
• Handle ad-hoc projects as and when requested.

Requirements

• Diploma/Degree in Business Administration/Commerce/Accountancy/HR or equivalent
• Minimum 5 years of relevant payroll experience with at least 2 years of supervisory role
• Ability to work in a high transactional volume environment
• Meticulous with an eye for detail
• Strong ability to lead with team spirit, a positive attitude and customer-oriented mind-set
• Strong interpersonal, communication, and analytical skills
• Familiar with Employment and CPF Acts
• Proficient in Microsoft Office applications
• Hands-on experience with SAP system and/or shared service payroll experience will be an added advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599