1. Strategic Business Partnering and HR Advisory

• Build and develop a strong and trusted relationship with the HOCs/HODs, Managers and Staff of the assigned group to establish credibility and accountability
• Establish a strong understanding of the Centre’s goals, operations needs/challenges (current or future) and ground issues of the assigned group
• Be well-versed in the Expenditure of Manpower (EOM), manpower requirements, staff promotion and succession planning, etc. that are unique to the assigned group
• Provide HR advisory and guidance to influence talent decisions and adding value to the centre operations
• Work internally with Talent Development and Talent Rewards to put together the right resources to develop thoughtful solutions as well as recommendations to support the assigned groups in their issues/challenges
• Make regular visits to the assigned Centres and walk the ground to hear the voices of employees

1. Recruitment

• Be accountable for the recruiting process across job levels and functions of the assigned group
• Responsible for the end-to-end recruitment process; from gathering requirements, advertising, sourcing, interviews, and negotiation to offer management
• Advise hiring managers on hiring process and ensures that recruitment follows corporate and local laws
• Build and maintain talent pipelines; provide excellent candidate experience and create a strong brand presence for the organisation
• Participate in recruitment and outreach events
• Be an advisor to the HOC/HOD in proactively researching, exploring and developing innovative recruitment strategies to attract talents
• Develop an effective applicant tracking system to manage recruitment process and track all recruitment related activities data in a timely manner
• Responsible to provide an accurate & timely recruitment report by adapting a data driven approach to recruitment

1. HR Support Areas
2. Employee Experience

• Handle and prepare for new employee on-boarding and induction to ensure progressive assimilation to Centre and the job

· Discuss employee confirmation, transfer, conversion, renewal and re-employment with HOCs/HODs, managers and staff to ensure smooth transition to the next milestone, new position or employment phase/condition, etc.

· Coach managers on the Performance Appraisal process with Form completion and performance conversations with employees

· Prepare and handle employee off-boarding to ensure smooth and gracious exit experience, be it voluntary or involuntary exit

1. Employee Retention effort

• Propose retention options, initiatives and strategies to better retain talents and reduce staff turnover
• Conduct surveys and interviews to gather valuable feedback
• Compile and analyze data collected from employee surveys and interviews
• Identify specific areas of issues and/or concerns
• Propose and advise Action Pan to address or improve any issues and/or concerns identified
• Measure staff turnover

c) Employee Engagement & Activities

• Participate in rolling out organization-wide events and activities such as Staff Recognition Award, Recruitment Fairs, etc

d) Employee Relations

• Manage employee poor work performance, including the process of PEP (Performance Enhancement Plan)
• Manage employee disciplinary issues
• Handle employee grievances
• Manage workplace conflict and dispute

Any other ad-hoc duties assigned by your supervisor

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Ex-ess Pte Ltd

EA Licence No: 99C4599

Job Description

• Perform front desk duties - attend to phone calls and emails, answer enquiries, perform registration and schedule patient appointments
• Perform billing duties
• Maintain accurate patient records
• Assist with coordination of patient care such as investigations and medical reports
• Assist the doctor during patient consultation / examination at the clinic, when required
• Prepare and dispense medications as prescribed by the doctor
• Check stock of medications and other supplies
• Perform other administrative duties in the clinic as may be assigned

Job requirements

• Possess at least “N” or “O” level qualifications, or equivalent
• Good command of English is essential
• Proficient in use of computer
• Service oriented and friendly disposition with good communication skills
• Prior work experience in a private clinic setting is preferred

Job Description:

• Perform phlebotomy
• Screen patients
• Renders nursing care to patients’ general comfort and well being before, during and after the treatment.
• You will provide direct nursing care and activities to the patients.

Requirement:

• Possess phlebotomy certificate
• Must be able to commit to 3 months or more

Apply now by sending your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo| R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Working Hours: Mon-Fri Office Hours

Location: Harbourfront

Roles and responsibilities

1. Administrative tasks

2. Create and maintain Registers

3. Assist in the setup phase for FX aggregator

4. Assist in the testing/setup phase of TMS Implementation

1) Updating signatory logs (add or remove signers) on board resolution date and bank confirmation date that the update has been completed.

2) Complete the banking forms and gather documents to the bank for change of bank signatories.

3) Ad-hoc administrative inclusive but not limited to the following (scanning and saving of documents to shared drive, routing documents for signing, arranging for courier of documents)

4) Extraction of information from Bloomberg (monthly exchange rates for Finance, FX rates for BUs, SORA, exchange rates for FP&A team for Budget, exchange rates for Procurement team etc)

5) Assist in new projects implementation, FX aggregator and/or TMS

Requirements:

• Min Diploma in Accounting / Finance

Interested candidate, kindly send a copy of your resume to [email protected]


Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

• Perm
• At least 5 years of experience in program management, preferably in digitalization/system implementation projects
• Must have certifications in Agile (e.g. CSM, SAFe)
• Strong communicator and business acumen with experience working with senior leaders.

As a Program Manager, you will manage a team of scrum masters and oversee transformational projects from start to end and drive on-ground adoption and implementation of solutions with users and address issues dynamically.

You will primarily manage the budget and oversee the timeline, reporting the progress of the ongoing digital transformation projects, identifying and clearing gaps escalated by your project managers, ultimately ensuring the delivery of the projects, in line with the business requirements of the Company.

Job Description

Progress Tracking

• Define KPIs and measurements.
• Establish and improve reporting standards for scrum masters.
• Monitor project progress, controlling costs, achieving milestones, and meeting timelines.
• Manage overall project delivery, anticipating potential issues.

Leadership and Coordination

• Manage a team of 6, including scrum masters.
• Strategize and coordinate initiatives, highlighting project interdependencies.
• Optimize resource allocation for project success.

Risk Management

• Identify potential risks and issues.
• Implement quality control measures and propose mitigation plans to address challenges proactively.

Stakeholder Management and Communication

• Prepare presentations and documents for project progress reports and meetings.
• Communicate project updates, milestones, and outcomes to stakeholders.
• Utilize matrix reporting for tracking and reporting progress.

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum 5 years of experience in program management, preferably in digitalization or system implementation projects.
• Certifications in Agile (e.g., SCM, SAFE) are mandatory.
• Strong business acumen and understanding of business priorities.
• Demonstrated leadership capabilities to inspire and motivate cross-functional teams.
• Strong understanding of digital technologies.
• Excellent analytical, conceptualization, and problem-solving skills.
• Excellent communication and presentation skills, engaging effectively with stakeholders at all levels.
• Certifications such as PMP, ITIL, or specific technology platforms are a plus.
• Proficiency in English, both verbal and written.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Medical & Insurance Coverage
• Bonus

Responsibilities

• To process accounting entries, including payment processing, accounts payable, accounts receivable, general ledger, P&L & BS schedules
• Ensure there is timely closing of accounts
• Perform monthly bank reconciliation and to ensure e-filing of assigned documents is proper manner
• To liaise with auditors on any audit queries
• To participate in ad hoc related projects

Interested applicants please email your resume to [email protected]

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Description:

• Recognize, exemplify, and adhere to the bank’s values which centers around our commitment to People, Clients, and Performance.
• Manage and administer the Microsoft 365 (M365) environment, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other M365 applications.
• Manage and maintain M365 security policies and compliance requirements.
• Manage and maintain M365 backups and disaster recovery solutions.
• Monitor and maintain the performance of M365 systems, ensuring high availability and reliability.
• Perform analysis of IT processes to identify deficiencies impacting IT efficiency and effectiveness.
• Collaborate with other IT Teams that manages banks Active Directory (AD), Azure AD and identity management services, among others.
• Collaborate with other IT Teams that manage banks network infrastructure.
• Provide technical support for end-users, troubleshoot, and resolve issues related to M365 services.
• Create and maintain documentation related to M365 services, policies, procedures, and system configurations.
• Strong understanding of networking and security principles, including firewalls, VPNs, and network protocols.
• Delivers high quality standards and strives for excellence, acts in a proactive, flexible, and responsive manner to customer needs.
• Participate in planning and implementation of IT projects related to M365 services.
• Keep up to date with new M365 features and capabilities and assess their potential impact on the organization.

Qualifications:

• At least 5 years of experience in managing and administering M365 environments.
• In-depth knowledge of M365 services such as Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other M365 applications.
• Microsoft 365 Certified: Security Administrator Associate (or similar)
• Other Cloud Certification
• In-depth knowledge of Active Directory (AD), Azure AD, and other identity management services.
• Experience with M365 security and compliance requirements.
• Experience with M365 backups and disaster recovery solutions.
• Experience with network infrastructure, hardware, and software components.
• Excellent analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to work on multiple projects and priorities in a fast-paced environment.

Key Responsibilities:

• Responsible for developing software in Python and associated technologies using the Quartz platform
• Responsible for developing Web UI in Javascript, React and other libraries
• Participating fully in the development process through the entire software lifecycle using Scrum/Kanban practices
• Responsible for providing specific, measurable and accurate estimates on short timescales in an intellectually challenging environment
• Responsible for communicating and collaborating with business users for requirements, progress, delivery and support
• Responsible for collaborative improvement of the team
• Global Markets experience or demonstrable potential to adapt to global markets and riskenvironment;
• Ability to display that candidate can multitask and perform in a time pressured environment
• Excellent general programming skills with 10+ years of experience
• 3+ years of experience in Python is highly desirable
• 3+ years of Web UI development using Javascript and React framework
• Understanding and experience in Scrum or Kanban
• Strong written and verbal communications
• Team player and willingness to work with different groups across regions

Summary: This role will include managing IT BAU budget, providing forecasting and thorough insightful analysis of actual expenses at a strategic level. The successful candidate will develop financial strategy in alignment of business direction and helps Technology function to drive the result and meet the overall targets.

Responsibilities:
∙ This role requires solid understanding of financial reporting, expense management and reporting and driving processes improvement and implementing controls.
∙ Responsible for providing accurate, executive and insightful expense analysis to facilitate business decisions and to drive expense accountability for Singapore Technology Function.
∙ Partner with the key stakeholders, including the HoDs, team leads and project managers, to prepare for the budget and identify the spending trend and patterns and potential savings to align with and achieve the IT strategic goals.
∙ Work closely with finance team to ensure the accuracy and conformity of financial results.
Review financial position with finance team on monthly basis and support budget upload activities.
∙ Provide support to HoDs and finance team to establish recharge model and allocation to business units. Ability to analyse and interpret complex financial data to stakeholders.
∙ Oversee IT Capacity management reporting, provide insights on the monthly movement and trending analysis. Also oversee the overall hiring acquisition process within IT teams.
∙ Manage the offshore Financial Analysts team, provide guidance and support for the team achieve the goals.
∙ Actively look for and execute opportunities to improve existing processes in driving efficiency in the process and quality reporting.

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

1. Pharmacy Operational dutiesProcessing medication orders
   Picking, packing and labeling of medicines in accordance to Standard Operating Procedures ( SOP)
   Perform the following medication reconciliation steps: counting, sorting and typing of prescriptions
   Perform billing functions
   
2. Provision of quality customer serviceProvide professional and courteous service to all patients/customers
   
3. Inventory ManagementReview and update inventory level base on consumption on a regular basis
   Oversee storage conditions, expiry checks, audits and reporting of defects of drug products within the institutions
   Plan and ensure that cycle counts and stock take are conducted accurately and accordingly to the Standard Operating Procedures
   
4. Sterile and Non-sterile Manufacturing (Laboratory & Cancer Centre Pharmacy)Total parental nutrition bags
   IV admixtures and infusions
   Extemporaneous eye drops, cream, ointment and mixture
   Assemble medication, supplies, and equipment and compound products according to set procedures.
   Ensure double-checking of all prepared products before leaving laboratory
   Ensure products manufactured by pharmacy follow quality control requirements
   Package end products including affixing of auxiliary labelsPrepare sterile and non-sterile products which include:
   Process sterile and non-sterile products prescriptions/orders:
   

Job Requirements:

• Min Diploma in Pharmaceutical Science

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Description:

- Provide service to our patients and visitors including patients registration, bed reservation, appointment scheduling, billing, financial counselling, and follow up.

For interested candidates, please send your updated resume:

Responsibilities

Pre-operative Issues

1. Monitor closely pre-operative patients seen in the wards and clinics on the outcomes of decisions for surgery.
2. Equip patients and their families with all the information they need regarding patient’s diagnosis, need for intervention and possible outcomes as guided by the clinicians.
3. Assist in the education of:

• Pre-operative investigations
• ICU orientation
• Medications
• Financial counselling and admission procedures

1. Ensure all appropriate investigations ordered are carried out before any surgical intervention.
2. Facilitate smooth workflow
3. Ensure all patients scheduled for surgery are booked into Optimized Operating Theatre Scheduling (OOTS).
4. As a patient and family liaison, be contactable during office hours.

Post-operative Issues

1. Inform and update patients’ families on patients’ progress and be a liaison between primary care team and patients’ progress.
2. Assist nursing staff and related allied health professionals in educating and facilitating the clinicians care plan.
3. Ensure that follow up appointments and post[1]discharge medical instructions are well informed to patient and patients’ families.
4. Ensure that all patients who are fit to join the Cardiac Rehab program (CRP) has a CRP appointment.
5. As a patient and family liaison, be contactable during office hours.

Secondary Responsibilities and Duties

1. Assist in developing educational materials that will benefit to the public, primary care givers and patients.
2. Assist in administrative and research activities of Adult Cardiac Surgeons.
3. Provide information on emergency resuscitation procedures to all caregivers if the job holder is qualified or provide alternative resources for such procedures.
4. Assume any additional responsibilities assigned

Requirements

• Bachelor Degree in Science or related field
• Min 6months experience Cardiac Setting.

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Client Intro:

Our client is a global leader in consulting, technology services, and digital transformation. With a focus on innovation and sustainability, they offer a wide range of solutions to help businesses thrive in the rapidly evolving digital landscape, delivering value to clients across various industries worldwide.

Job Responsibilities:

1. Client Relationship Management:
• Foster positive relationships with our customers as their primary point of contact.
• Address all client requests and concerns promptly.
• Collaborate with clients to understand their business requirements.

2. Project Management:
• Help clients implement services and plan projects effectively.
• Ensure that contract terms and conditions are met.
• Track and manage all engagement metrics.
• Manage invoices and bills for assigned customers.

3. Business Development:
• Identify upselling and cross-selling opportunities.
• Collaborate with sales teams to expand business within existing accounts.
• Participate in client meetings and presentations.

4. Reporting and Delivery Management:
• Provide regular reporting on engagement performance.
• Monitor the engagement and ensure cost-effective project delivery.
• Monitor and manage team and deliverables

Job Requirements:

• Bachelor’s degree in business, Finance, or a related field.
• 4-5 years of experience in client engagement, project management, or a similar role within the banking industry.
• Strong communication, negotiation, and problem-solving skills.
• Proficiency in banking applications and financial services.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

Job Description:

• Process Customer/Account Maintenance requests for Individual Customers
• Complete all data maintenance requests
• Any other adhoc duties as assigned

Application Procedures

Interested candidates, please email your resume to: [email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

1. Participate and lead in the software architecture design of the runtime software across multi-device and heterogeneity.
2. Apply code optimization techniques, ensuring efficient and optimized performance of the runtime software components.
3. Deliver architecture specifications to developers and articulate them effectively across stakeholders ranging from toolchain, system and hardware teams, and to technology leadership.
4. Collaborate with silicon and platform bring-up to verify and debug the AI sub-system and its delivered performance.

We are seeking a highly skilled and experienced Senior Project Manager to join our team acting in the capacity for the Client in a regional setting and role. As a Senior Project Manager, you will be responsible for driving infrastructure developments while always ensuring compliance with client standards and policies, focusing on redundancy, safety, and risk mitigation. You will work closely with regional teams, reviewing their work and providing guidance to ensure adherence to standards and to minimize potential disruptions caused by ongoing construction works that may infrastructure services and utilities. This position requires a strong understanding of M&E systems, risk identification, mitigation strategies, and excellent stakeholder management skills.

Responsibilities:

• Play a critical role in ensuring the smooth daily operations while driving infrastructure projects.
• Review the work of regional teams to ensure compliance with client standards and identify and address potential risks to avoid disruptions to daily operations.
• Collaborate closely with regional stakeholders to provide guidance and support in the implementation of projects and risk mitigation strategies.
• Oversee the assessment of redundancy and safety measures to minimize the impact of ongoing construction works on power and utilities.
• Review technical drawings and specifications by designers and contractors with input/comments for their further development and eventual implementation.
• Develop and maintain project plans, schedules as required.
• Review technical documentation for tender ensuring that stakeholders’ and client requirements are included and met.
• Review related project documentation throughout projects lifecycle ensuring compliance to standards and policies, while providing timely input for changes, mitigating any other project risks associated to facility/operations.
• Identify and mitigate project risks and issues with clear instruction for downstream follow up and compliance.
• Maintain frequent communication and follow up on regional teams for upcoming works and tasks.
• Execute, facilitate, and review any testing and commissioning as required (ASHRAE Cx process or similar), working with all stakeholders and ensure mitigation of risks for facility/operations and compliance to standards and policies.
• Communicate project updates and progress to stakeholders in a clear and effective manner.
• Prepare presentations/reports for stakeholders/client daily/weekly and when requested.
• Foster strong relationships with stakeholders at all levels to ensure effective collaboration and smooth project execution.
• Competent in understanding client’s policies and standards to ensure downstream works are compliant through regular meetings and communications with regional teams.
• Stay abreast of industry trends, best practices, and emerging technologies related to critical facilities and technology.

At & Other Stories we emphasis the customer contact and in offering a personal and highly qualitative service in the store. Being part of our store team makes you the first person our customers meet and an important ambassador for & Other Stories. Your styling know-how brings something special to our store along with a fashion expertise that keeps you up to date with the mood of our ever-changing industry. Our customers find new inspiration from your personal style and can always rely on your ability to give styling guidance from the heart. Sales Advisor is one of our most important positions, and a great way to start your career with us. Many of our managers started on the sales floor, where it’s all about excellent customer service as we speak from the heart and have a personable way that makes everyone feel welcome. Our service, stories, ideas, products and images are meant to inspire and empower customers to create their personal style, or story.

Your responsibilities:

The job of an &Other Stories Sales Advisor comes with a range of responsibilities –and lots of rewards. Your to-do list includes:

• Providing excellent customer service to maximise sales on the sales floor, in the fitting rooms and at the cash desk.
• Awareness of the stores goals and sales figures as well as being familiar with applicable procedures and guidelines
• Actively working with garments – ensuring our high standards are always maintained.
• Knowledge about garments/fabrics and garment care
• Processing our customer transactions at the cash desk.
• Receiving and processing our deliveries.
• Helping to prepare our season sales and regular seasonal campaign’s.
• Following our store routines, policies and guidelines to assist in loss prevention and safety in the store.
• Working well in the team and actively supporting your colleagues

• Conform to and enforce policies, procedures & rules, and regulations as laid down by Accor and the Hotel to achieve the highest levels of uniformity and guest service
• Directly report to the Assistant Safety and Security Manager / Safety & Security Manager
• Responsible for maintaining the highest level of security within the Hotel at all times whilst on duty
• Protect all guests’ patrons and employees of their belongings
• Ensure the Hotel’s property is well protected
• Take charge of the Hotel Security during duty hours
• Responsible for securing all hotel properties, staff, and clientele in accordance with the procedures as stipulated in the security manual
• Enforce the Hotel’s Rules and Regulations
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values
• Record details of significant incidents and activities in the logbook during his shifts
• Ensure all Lost and Found properties are recorded in the Security Management System, hand them over (non-valuables) to the Housekeeping Department as soon as possible, and keep the Duty Manager informed
• Maintain a Hotel Logbook on incidents, complaints, etc., and refer them, if required to the appropriate department for follow-up action

• Conform to and enforce policies, procedures & rules, and regulations as laid down by Accor and the Hotel to achieve the highest levels of uniformity and guest service.
• Directly report to the Assistant Safety and Security Manager / Safety & Security Manager.
• Responsible for maintaining the highest level of security within the Hotel at all times while on duty.
• Protect all guests’ patrons and employees of their belongings.
• Ensure the Hotel’s property is well protected.
• Take charge of the Hotel Security during duty hours.
• Responsible for securing all hotel properties, staff, and clientele in accordance with the procedures as stipulated in the security manual.
• Enforce the Hotel’s Rules and Regulations.
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values.
• Record details of significant incidents and activities in the logbook during his shifts.
• Ensure all Lost and Found properties are recorded in the Security Management System, hand them over (non-valuables) to the Housekeeping Department as soon as possible, and keep the Duty Manager informed.
• Maintain a Hotel Logbook on incidents, complaints, etc., and refer them, if required to the appropriate department for follow-up action

Overview:
• Strategically manage and expand major channel partnerships in the Singapore and SEA, driving substantial revenue growth.
• Develop and implement comprehensive strategies for partner engagement, focusing on high-value opportunities in the EX/CX space.
• Mentor and inspire a team, fostering a culture of innovation and excellence in partnership management.
• Collaborate with regional business heads and cross-functional teams to align partnership strategies with overall business objectives.
• Establish and maintain strong executive relationships with key partners, ensuring mutual growth and success.
• Key understanding of the APAC and Singapore in particular Distribution landscape with previous experience working in a tier 2 model.
• Drive partner program enhancements, including incentive models, enablement strategies, and performance metrics, to maximize partner engagement and revenue generation.
• Regularly review and adjust strategies to respond to market changes and partner feedback, ensuring alignment with company goals and partner needs.

Account Development is about building deep client relationships & unlocking solutions across the NIQ portfolio enabling our customers to succeed. The Account Development person is responsible for all client activity and overall success of NIQ at the client. This includes driving timely outcomes and client value (client satisfaction) through the analytics delivered that support NIQ’s ability to achieve revenue goals. Accountable for overall client financials. Works successfully across a matrixed organization structure, fully leveraging the service model. Essentially the general manager of a client or assigned clients. Responsibilities

• Building and maintaining strong networking and C-suite engagement with key players at client and leading discussions with a wide range of decision influencers and budget owners
• Developing external Joint Business Plan with client & achieving the operating plan for assigned client(s)
• Negotiating & managing regional NIQ contracts with clients to deliver on commitments
• Identifying sales opportunities for NIQ Services and Solution to help the client achieve strategic objectives
• Partnering with Sales Leaders in the region at NIQ to enable them to achieve sales goals
• Gaining familiarity with NIQ portfolio and inter-connectivity of different solutions
• Promoting NIQ through presentations at conferences and similar external events to cultivate specific new client leads and opportunities among existing clients
• Working collaboratively with Practice/Retail Analytic Consulting teams to ensure all work is connected to client business issues, is delivered on-time and focused on the outcome

Team Summary

The Director, Gaming Vertical Lead will be a part of the AP Growth Verticals team within the Merchant Sales and Acquiring (MS&A) hub organization. This is a team of thought leaders and execution-focused specialists who work with market teams to deploy acceptance growth initiatives, issuance opportunities, and seller-side solutions to catalyze growth across Asia Pacific. The team is also the regional co-ordination point and interface into the global verticals and segments and drives the overall strategy for multiple initiatives to grow Visa’s acceptance footprints.

As a key member of this team based in Singapore, you will be the subject matter expert for helping Visa’s market teams in identifying and delivering on opportunities within the Gaming vertical with client segments such as developers, publishers, console manufacturers and other gaming partners/enablers. This role will report to the Head of AP Co-brand & Growth Verticals in AP.

What a Gaming Vertical Lead does at Visa:

• Build, own and drive Visa’s Gaming segment strategy for merchants, acquirers, and enablers across the Gaming value-chain in Asia Pacific.
• Be the subject-matter-expert to Visa market teams to grow Visa acceptance, co-brands opportunities, acceptance solutions and various payment flows with gaming merchants (eg: game developers, online gaming platforms, console manufacturers) as identified in the regional Gaming strategy.
• Engage with ecosystem players including game developers, console manufacturers, gaming associations, digital distribution platforms and others to identify and build opportunities/partnerships to grow Acceptance in Gaming, update on trends and obtain industry feedback.
• Collaborate with key partners - both internal and external – in defining and executing Visa’s Gaming strategy in the region. Specifically, this includes building compelling sales collateral, developing a sales pipeline, co-pitching with respective Account Executives, partnering with Product teams to define appropriate products/services, Portfolio Optimization and building commercial arrangements where required.
• Front client engagements on relevant products/solutions such as Co-Brands, CyberSource, Tokenization etc and articulate Visa value proposition in Gaming customer-centric language.
• Increase Visa share of processed volume and grow Visa revenue (from core and Value-added Services) in the Gaming vertical.
• Be a thought leader and champion of innovation by staying current with industry trends, representing Visa in Gaming forums and market activities as a subject matter expert.

Why this is important to Visa

As a Gaming Vertical Lead at Visa, you will play a pivotal role in shaping our company's future in the burgeoning gaming industry in Asia Pacific. You will be at the forefront of building and driving Visa's Gaming segment strategy, actively shaping our presence in this rapidly expanding market.

This role provides an opportunity to be a part of an innovative and collaborative environment, where your subject matter expertise will be utilized to grow Visa's acceptance and create opportunities with gaming merchants. You'll have the chance to engage with key players in the gaming ecosystem, such as game developers, console manufacturers, and online gaming platforms, to forge strategic partnerships that can significantly contribute to Visa's growth.

Moreover, your work will have a direct impact on Visa's revenue as you increase our share of processed volume in the gaming vertical. You'll also have the platform to put forth Visa's value proposition in customer-centric language, enhancing our relevance and appeal in the gaming industry.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Your responsibilities may span the following areas:

• Data cleaning and organizing.
• Tracking performance of NBCU content across various platforms – linear and digital.
• Assist in populating templated reports.
• Report writing and insight generation.
• Brainstorm ideas for how to improve/ automate current processes in place.

1. Support in GST checking & review
2. Follow up on customer overdues
3. Participate in the AR aging meeting with stakeholders
4. Checking the audit confirmation received against the data in accounting system
5. Support in the preparation of monthly profit & loss breakdown by departments
6. Support in the preparation of balance sheet presentation slides to management
7. Review and approving balance sheet schedules (including follow up of long outstanding items)
8. Review and approving of journals
9. Performing weekly payment check
10. Support in other adhoc duties as assigned 

The Regional Sales Excellence team has the mandate to develop Visa’s strategy to deliver against regional priorities that drive efficiency and effectiveness of Visa’s sales teams. The team has the “A” on delivering Sales 2.0 in the region. Sales 2,0  aims to ensure Visa transforms itself to a best-in-class sales organization and is arguably one of the most immediate of the companies’ key priorities. In addition to delivering on the 5 pillars of Sales 2.0, the team identifies growth areas for the business and drives focused execution of key priorities across a very diverse set of objectives. The team also approaches the business with a start-up mentality in terms of thinking and working differently and how we can improve the way we interact with clients and stakeholders across the business. Trying new ideas is key, working with cross-functional partners to some of these ideas to the fore. Examples include, reforming account planning and sales pipeline management, creating a regional deals repository (AP Deal Hub), starting a new vertical focused partnership team, partnering to bring the Sales Engine to life, designing Bootcamps for the business to test and assess our sales teams, and finally tailoring narratives for our sales teams to use directly with Issuers & merchant partners.

What a Director, Sales Excellence does at Visa:

The Director role in the Sales Excellence team sits within the Presidents Organization, and reports into the Senior Director of AP Sales Excellence. Based ideally at Visa's regional headquarters in Singapore (Robinson Road), the role will work very closely with the rest of the regional team as well as regularly liaise with in-market leads and global counterparts especially the PMO office running Sales 2.0 which is a senior and seasoned team. The role has a strong focus on identifying and executing on Sales 2.0 implementation in the markets, co-leading, monitoring and measuring the effectiveness of each pillar of Sales 2.0, and key work streams based on strategy and project manage the delivery of key initiatives. “Backwards influencing” the global strategy in order to shape Sales 2.0 to AP’s unique needs will be crucial to this role.

This is in addition to coaching & leading a direct report. Core deliverables are as below:

• Own and execute Sales 2.0 strategies in AP with a clear go to market approach across all 5 elements.
• Engage, “influence”, shape the global teams PMO office to ensure an AP flavor and relevance on Sales 2.0
• Accountable , Set, review, and maintain the highest levels of excellence in sales planning and sales operations. Embed tools, process, knowledge, and capability consistently across Asia Pacific that will drive the highest quality of execution and sales discipline
• Deliver methodology and know-how to ensure genuine execution and appropriate governance of sales tools and processes across the business, including testing new ways of working and different approaches to client management
• Consistently deliver excellence in adoption and use of CRM systems & methodologies across the business through consistent training and embedding of skills and tools
• Act as a thought leader and critical business partner to key partners especially the GCM’s and CM’s
• Proven ability to translate complex business needs into innovative data-driven solutions that optimizes client management engagement and streamlined sales operations processes
• Liaise with AP BPO and sales teams on the strategy, execution, and measurement of key strategic objectives.
• Lead by example, setting high standards for the team by setting strategic goals, challenging the status quo and developing diverse talent

Why this is important to Visa

The ideal candidate will form the glue that keeps AP’s strategic priorities aligned globally to Sales 2.0 ethos and ensure smooth Go to market implementation across all markets & functions in AP. Together with the regional and market leads, they will co-own key priorities for the region and ensure focused & consistent execution. In doing so, they will regularly liaise with regional and global leaders to present their work as well as rally executive endorsement for critical deliverables through their periodic reporting.

Projects you will be a part of:

Some of the projects that await the selected candidate are:

• ‘Sales 2.0 implementation and execution
• Drive sales planning, Target setting & training agenda for the region

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.