• Experience in P&L, budget and forecasting
• Location: Duxton Hill
• Salary $3,000 - 4,500

Responsibilities:

Financial/Management Accounts

To ensure that the following are prepared accurately and on time:

• Profit & Loss account by Service
• Trend analysis
• Forecast by Service
• Policies are adhered to

To ensure that the following are prepared monthly:

• Run off schedules for provision of operating costs
• Accruals of unbilled revenue and unearned revenue
• Bunker Stock Cards
• Charter Hire and brokerage commission accrual

Agents

To ensure

• Agents’ disbursements are promptly and accurately verified and payments arranged
• Standard Policies and Procedures are adhered to by Agents
• Agents’ reconciliations are current and disputes are resolved promptly
• Any changes in Port Tariff, Coof and GAC are updated promptly
• Agents are funded correctly

Joint Ventures

• Coordinate with JV partner on timely submission of their reports
• Reconciliation / finalization of accounts
• Resolution of disputes with JV partners
• Follow up of payments from/to partners

Budgets

To Prepare and check correctness of:

• Profit and Loss by Service.
• Application of assumptions

To ensure:

• Compliance with instructions and deadlines
• Workings are correct
• Actual/full year forecast vs budget are reasonable and correct

Audits

• Timely accounts schedules for Audit
• Follow up and resolve all audit concerns

Reports

To prepare and submit:

• Monthly Forecast Reports
• Monthly Profit & Loss account by Service
• Monthly trend analysis and commentaries by Service
• Agents and JV Reconciliation Statements
• Analysis for various provision accounts
• Accounts Schedules as required by Group Accountant for Audit purpose

Information systems

• Active participation in providing input and finding solutions for new / changes to existing systems.
• To check and to test new reports (when performing parallel runs)
• Other Ad-hoc Projects as required from time to time.

Requirements:

Education & Knowledge

• Accounting Diploma/ Degree Holders with minimum 2 years of relevant accounting experience
• Preferably with SAP consulting experience or SAP experience in commercial environment
• Strong working knowledge of MS Excel

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Overview:

We are seeking a highly skilled and experienced Senior DB Infrastructure Engineer to join our dynamic team. The ideal candidate will be responsible for designing, planning, supporting, and maintaining our database infrastructure to meet or exceed Service Level Agreements (SLAs). This role requires a proactive individual with strong problem-solving skills, extensive experience with Oracle databases, and the ability to lead and mentor a team.

Key Responsibilities:

Design and Planning:

• Design, plan, support, and maintain DB infrastructure to ensure robust and efficient operations.
• Develop and implement strategies to meet or exceed stipulated SLAs.

Performance Monitoring and Problem Resolution:

• Monitor DB infrastructure performance and address technical issues promptly.
• Troubleshoot and resolve complex system DB infrastructure problems that may require the creation of new techniques, tools, and processes.

Project Support:

• Provide effective implementation and operational support for projects, ensuring SLA compliance.
• Lead and manage the DB infrastructure team to deliver high-quality support for project needs.

Analysis and Improvement:

• Analyze internal and external business challenges and regulatory issues, proposing improvements to enhance infrastructure performance and compliance.
• Stay updated with industry trends and best practices to continually improve the DB infrastructure.

Availability and Standby:

• Be available for 24x7 standby on-site or on-call support after office hours, weekends, and public holidays for operational or implementation projects.

Teamwork and Leadership:

• Demonstrate strong teamwork and provide clear instructions and guidance to team members.
• Facilitate knowledge sharing and mentor junior team members to build a cohesive and skilled team.

• Extensive experience with Oracle databases, including installation, configuration, and maintenance.
• Proficient in troubleshooting complex technical problems and implementing effective solutions.
• Savvy in identifying, analyzing, and resolving highly complex system issues.
• Resourceful in learning new skills and understanding emerging issues.
• Excellent teamwork and communication skills.
• Ability to provide clear instructions and guidance to team members.

Qualifications:

• Proven experience as a DB Infrastructure Engineer or similar role.
• Strong technical background with Oracle databases.
• Excellent problem-solving skills and ability to work under pressure.
• Strong leadership and team management skills.

At Ultimate Performance (U.P.) we are hiring Personal Trainers to join our U.P. Singapore team.

You can be as green and new to the industry as they come. Our goal would be to educate and mould you as one of the future leaders of U.P, just as we have already done with some of the Trainers who joined us as Juniors on our first Junior Training Scheme in 2012.

We are a meritocracy and only care about your ability to get the job done and your overall potential.

ATTITUDE IS EVERYTHING. Aptitude can be taught but you do need to look hard at yourself before you apply to U.P. We are not an easy company to work for because we demand that you deliver your very best performance every single time. This is the U.P. way and it is a non-negotiable quality that we are looking for.

Alongside the right attitude, to even be considered for one of our coveted positions, we are looking for individuals who can demonstrate:

• Relentless hard work.
• That you are not frightened to reflect inwards and examine your motives.
• That you seek out and continue to learn from your own mistakes.
• An investment in others.
• Ambition and persistence in your desire to better yourself.
• The ability to provide U.P. clients’ a great service and high professional standards.

So, if you are interested in a role that will allow you to:

• Work alongside some of the leading trainers in the fitness industry as a team.
• Work in a culture where results - not numbers - are the name of the game. We take care of the sales and marketing so you have the time to focus on what matters as a Trainer.
• Take part in a full education program while also being provided your own mentor.

• Have the support and guidance to build a genuine career within the fitness industry, so that you can grow into the right long-term role for you.
• Deliver personal training through our own company app, while we continue to work behind the scenes to revolutionize the technology available to you as a Trainer.
• Be pushed to never accept anything less than your very best.
• Be provided with the possibility to travel around the world.

Then hit APPLY today to be considered and discuss further with the UP team!

Starting salary: $24,900 this can increase to $79,100.

OTE: $24,900-$79,100.

Hours: full-time, including early mornings and late evenings in your first year of service.

We require successful candidates to possess a valid first aid certificate with a minimum of 9 months remaining.

Advertised earnings are reflective of the advertised U.P. location’s OTEs for Junior Trainer roles in the local currency, dependent on the Junior level offered if successful.

U.P. does not provide Personal Trainer qualifications and so requires all applicants to have already attained their Level 3 Diploma in Personal Training, or equivalent qualification.

Please note that all U.P. Trainers need a valid right to work, therefore we ask queries around this within the application process to determine whether sponsorship consideration is required by Ultimate Performance. It poses no potential limitation to your application.

Your data will be stored by Ultimate Performance and will be used by our HR and recruitment teams for the purpose of managing your application. You can find out more about how we use your data during our recruitment process here: https://ultimateperformance.com/terms-conditions

We have been made aware of fraudulent entities around the world claiming to represent Ultimate Performance. We will never request your bank details within an application or request an exchange of money to apply for a role at U.P. If you see a role advertised for Ultimate Performance requesting payment or to provide bank details then please DO NOT apply via that channel. Please do not hesitate to contact us directly if you have any concerns.

Responsibilities:

• Input or update information into trading system
• Filing/ Document Management
• Administrative support to the trading department
• Assist with market analysis, reports and presentations
• Prepare and execute commercial contracts and relevant documents
• Perform other ad-hoc duties assigned

Requirements:

• Diploma in Business, Finance or Maritime Studies
• 2 years’ experience in oil trading industry
• Proficient in Microsoft office applications
• Excellent communication skills.

Emma

R1217919

[Order Number: 628345]

Responsibilities :

• Handle Japanese trades including the proper execution of all freight contracts related to the company dedicated vessels
• Responsible for nomination of vessels and calculation of all Laytime Settlements
• Ensuring that all payments/receipts are properly calculated and executed
• Managing the operating schedules for the individual dedicated vessels
• Payment of preliminary and –final disbursements accounts
• Keeping track and chasing of 3rd party outstandings
• Handling settlements in allegro for payment including both freight operations and bunker payments
• Obtaining info required for credit / KYC purposes
• Tracking of LOIs / OBLs

Requirements :

• At least 2 (continuous) years’ of work experience in a Freight Administrator or similar role
• Business-level Japanese proficiency for liaising with Japanese-speaking counterparts.
• Basic accounting skills and understanding
• Minimum Diploma

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA Licence No.: 07C5771

• Good Remuneration Package
• Good working environment
• Various openings available in different locations

As a Senior Staff Nurse – Medical Surgical Ward, you will be responsible for the following duties:

• Aiding in the daily ward rounds.
• Evaluate patients' health concerns and requirements.
• Monitor vital signs of patients.
• Execute nursing care plans.
• Document and maintain patients' medical records.
• Offer information to patients and their families to aid comprehension of their treatment.
• Ensure adherence to nursing protocols and policies.

Requirements:

• Diploma / Degree in Nursing.
• Must be SNB Registered Nurse.
• Able to commit shift duties.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email.
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

• Competitive remuneration package
• Accessible Working Location, Close to MRT
• Shift Duties Required

As a Staff Nurse (Emergency Department), you will be responsible for the following duties:

• Assess each patient's physical, psychological, and social needs to determine priority of care.
• Working closely with other nurses and doctor in urgent situations accurately assessing the patient condition and prioritising care reviewing medical histories executing treatment plans.
• Provide timely and accurate assessments of a patient's medical history, chief complaint, and medications.
• Ensure patient comfort while providing safe, patient education care.
• Perform resuscitation, CPR when necessary.
• Provide assistance to doctors during physical examinations, diagnostic tests, and patient treatment.
• Administer medication.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Project Manager (Software, IT Application)

Internal Code: A24066

What will you do?

The Project Manager shall be involved in strategizing and implementation of projects and initiatives involving the requirement study, procurement, management, implementation, and maintenance support of applications.

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery, and proficiency in Microsoft Azure.
• Experience in healthcare domain knowledge.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Reputable Healthcare Organization
• Inpatient / Outpatient / Community settings available
• Islandwide locations

As a Pharmacist, you will be responsible for the following duties:

• Provide clinical services to the patient
• Ensure safe and right distribution of drugs
• Adhere to the clinical regulations, compliances and procedures
• Assist the operations of the pharmacy
• Review and assessing patient’s medications
• Ensure sufficient medicine supplies in pharmacy department
• Provide education to patients and caregivers
• Dispensing of medications and provide instructions in terms of drug usage
• Other ad-hoc duties

Requirements

• Possess Bachelor Degree in Pharmacy
• Full registration with Singapore Pharmacy Council

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

• Good Career Growth
• Competitive Remuneration Package
• Training Opportunity in Hospital Setting in various disciplines

As a Resident Physician, you will be responsible for the following duties:

• Working closely other multidisciplinary team which involve nurses, allied health professionals
• Ensure timely delivery of patient care duties
• Perform diagnosis and prescribing of medication according to patient conditions
• Ensure timely follow up with patients conditions
• Educate the patients and caregivers on the disease condition and treatment progress
• Ensure up to date clinical knowledge
• Participate in outreach and health promotion program
• Other ad-hoc duties

Requirements:

• Must have at least a Degree in Medicine or equivalent recognized by Singapore Medical Council
• Possess 3-5 years of Medical Officer working experience in hospital setting, will be an advantage

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

The Role

To foster expertise in steel and steelmaking raw materials markets and produce quality prices and news in line with the company’s PRA approach.

To work within a regional and global team to support the development and adoption of Fastmarkets' benchmark prices.

Principal Accountabilities

• Foster in-depth knowledge of the fundamentals, supply chain, end-uses and key participants for specific markets to generate representative prices and world-class content

  • Collect pricing data and set prices in line with the company’s robust methodology, price specifications and IOSCO principles

  • Back colleagues up on their pricing patches to provide cover and consistency for the market and build up a wider knowledge base

  • Peer review prices to verify that processes have been followed and editorial judgement applied correctly to ensure our prices are representative

  • Write market commentaries, breaking news and insightful copy with PRA angles, to support the growth in readership and the use of Fastmarkets’ prices in physical and financial contracts.

  • Manage and expand the number of industry contacts that submit pricing data and give news exclusives, using all means of communication including face-to-face meetings and networking

  • Handle questions from contacts and the market about the dynamics of particular pricing sessions, seeking guidance from senior reporters or section editor when inquiries are sensitive, to make our processes and judgement transparent to the market

  • Assist the team leader or regional editor to review and manage the existing pipeline of prices and identify new price launch opportunities

  • Help foster Fastmarkets’ prices and expertise through the team’s market engagement plan, which includes producing PRA content, white papers and infographics, participating to internal and external events, promoting the company on social media, and attending industry meetings

  Key interfaces

  • Work with a team of regional price reporters to communicate, define and execute the daily agenda of content and prices in coordination with the global team.

• Report to section editor and follow guidance from senior reporters within the team. Attend training courses.

•  Liaise with other divisions of Fastmarkets (price development team, marketing and events) to help implement the company’s PRA strategy.

  • Engage with major industry participants (traders, producers, consumers and brokers) about  the markets you cover, in line with the team’s market engagement plan.

• Responsible for generating reports (SAP system) periodically and when required;
• Involved in sales forecast and analysis process;
• Preparing presentation slides;
• Involved in sales order and credit management process;
• Involved in pricing and discount management process;
• Involved in compliance topics;
• Involved in month end reporting process;
• Involved in the year end stocktake process;
• Other ad hoc assignment.

Commercial Contracts Associate at Checkout.com:

Checkout.com is seeking a dedicated Commercial Contracts Manager to join our Legal Team to support the business growth and expansion!

Your main responsibility will be to provide assistance to the Legal team and the business in all commercial contracts related matters, including to review, draft and negotiate a variety of contracts (NDAs, bespoke pricing provisions, amendments, novation agreements etc.), maintain a variety of standard contractual documents, assist with the allocation of work and a variety of other administrative tasks as well as advise on ad hoc legal and commercial queries.

You may also provide assistance and guidance to various internal clients across a diverse range of Regulatory (e.g. Financial, Data Protection, Competition etc.), Corporate (e.g. M&A, Company Secretarial) and Compliance related issues across multiple jurisdictions.

Collaborating with all core functions within the company, the successful candidate will have the opportunity to work on a broad range of projects and play a key role in supporting the company’s rapid growth. 

About You:

• Prior in-house contracts management experience (5yrs+). Experience in the Finance and/or FinTech industry (e.g. payment institution, e-money institution, bank) would be an advantage 
• Excellent time management skills and the ability to handle a large workload
• Ability to work autonomously and independently with minimal mentorship
• Ability to manage a busy agenda with autonomy
• Demonstrate excellent critical judgement, quick thinking and agility.
• High level of written and interpersonal communication skills
• Strong level of accuracy and attention to detail
• Be open-minded and willing to accept new challenges
• Proficiency in English

Your Career

As part of the Programs and Facilitation team, the Sales Enablement Onboarding Facilitator will be responsible for assisting the management and  logistics of our global, virtual and in person training sessions. You will work closely with program coordinators and session facilitators, cross-functional teams and external partners to ensure smooth execution of the training programs. The Sales Enablement onboarding facilitator thrives in a fast paced environment, has strong attention to detail, is organized and process driven. You will assist in managing the coordination, logistics and results monitoring of enablement programs to support the Japanese and Korean new hires through sales onboarding, sales kickoff events, continuous learning programs and other special projects particularly focused on these non native English speakers.

Your Impact

• Support JAPAC members, including Japanese and Korean participants, in the Global New Hire Onboarding training - Provide language support, localization, logistics, tool usage, and travel assistance to ensure a smooth execution and seamless learning experience for participants
• Participate in in-person HQ and Singapore sessions with New Hires, offering language and logistical support for English-conducted sessions and activities
• Schedule and coordinate logistics for training sessions, webinars, and workshops, including venues, Zoom setup, and execute participant communications
• Assist existing tracking and managing the budget and expenses for on-site training to ensure the cost-effective delivery of training initiatives
• Collect and analyze feedback and effectiveness metrics for Non-Native English, and provide escalation to Global Enablement team 
• Communicate with local sales managers to plan and implement the necessary support for New Hire Onboarding, ensuring coordination with stakeholders

Team Summary

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Client Care Support representative will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support representative is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders,provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

Why this is important to Visa

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Account Director is responsible for seamless delivery on a client account including creation and communication of effective brand strategies, account staffing and oversight of all client relations and presentations; while providing active support and oversight to an Account Service team.

• Manages a number of key client relationships
• Acts as the first point of contact for client questions and requests
• Talks to other departments in the organisation to facilitate client requests
• Builds and maintains relationships with clients often through regular face to face contact and meetings
• Partners with Planners to develop and implement highly interactive strategic responses for brand’s business and communications needs
• Problem solves on high level account and implementation issues and knows when to involve their supervisor
• Generate accurate reports on the status of existing accounts and new business
• Leads presentations with clients
• Manages a budget and achieve targets
• Always on a look out for opportunities to cross-sell within the Groupe
• Manages and facilitates new business pitches when requested by the Managing Director
• Committed to constantly improving our work, and how we work
• Maintains a sense of discretion and professionalism, representing the Groupe

Expectations as a team leader

As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In this role, you will be expected to:

• Provide leadership and professional development to department staff
• Mentor and train team members, write performance reviews, and allocate work
• Monitor teams to deliver beyond client’s expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and works with them to achieve these

Every day brings a new challenge so you’ll need to be a team player at heart, with an eye for detail, great organisational skills so you can priotise your day to ensure you meet deadlines.

You will be responsible for reviewing and processing salaries (including bonuses), CPF and other statutory contributions of existing and new employees.

Using your experience, you will review and assist in preparation and filling of necessary employee return and reports with the appropriate government authorities.

Ensure that payroll processing policies and procedures are strictly being complied at all times.

You will need to ensure accuracy, promptness and conformance to statutory and company requirements in all payroll related transactions.

Strong communication skills both written and verbal are a must have for this role to build relationships across the business. You will also need to build strong customer relationships with existing and new clients gaining insight into their needs and delivering customer-centric solutions. 

Together we find solutions and make things happen but to do this we want you to contribute; looking for ways to help us get better at what we do in the most efficient and effective way.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future together. 

Team Summary:

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Customer Service Support will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership, and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

Why this is important to Visa:

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Purpose:
To provide high quality service deliverables to the firm’s Real Estate (RE) Clients you are responsible for, ensuring all deliverables are met and the clients expectations are managed and met on a day to day basis.
This entails reviewing all Financial Statements and disclosures and ad-hoc client deliverables in relation to providing fund administration services to PE clients.
Expected to help improve the processes and efficiencies of the department.
Be subject matter expert of RE Fund Structures accounting and administration processes.

Core Responsibilities:

• Managing financial servicing for a portfolio of RE clients ensuring the smooth running of day to day relationship with clients and consistent delivery of client reporting/ information accurately and on time
• Be an ‘expert’ on designated clients including understanding technical details of their LPA, SLA, Fee Agreement and any technical nuances
• Minimise risk to IQ-EQ by ensuring all procedures and checklists are followed by all team members

Tasks / Duties:
Client Delivery

• Deliver timely quality service to the client to ensure all requests for designated clients are met, ensuring any client/investor queries are responded to within 24 hours
• Complete a review on designated client work (includes NAV, Financial Statements and other Ad Hoc Tasks) and assist on reviews for other teams as required
• Ensure that KPIs are developed, implemented and reported quarterly in accordance with agreed SLA’s
• Prepare quarter end timetable for all client work and manage quarter end process to ensure all deliverables adequately resourced and completed on time
• Maintain regular contact with client through weekly phone calls and emails detailing upcoming deliverables and progress thereof.
• Assist with new business take on where required.

Management of Workflow

• Work with Back Office on client deliverables to ensure adequate resources are allocated and fully utilised
• Ensure Back Office are preparing all work to a standard suitable for client review
• Provide constructive feedback to Back Office on a timely basis and ensure Back Office receive appropriate development support
• Plan workloads and utilise support team / additional resources where necessary to ensure deadlines are achieved
• Ensure reconciled cash balances are maintained for clients at all times.

IQ-EQ Fee Management

• Ensure our electronic time sheets are completed daily, and accurately for all hours worked and recording ad hoc work completed for billing purposes
• Systems
• Understand and use best practice on Investran (accounting platform)
• Understand and make best use of the functionality in our software when producing accounts
• Ensure client database is up to date and accurate in Investran (contact changes completed within 24 hours of receipt) and Outlook databases for client related changes

Risk

• Ensure relevant procedures and checklists are adhered to by staff to minimise risk of errors
• Report any breaches, complaints or errors to Compliance officer promptly
• Ensure all error reports are completed for review by the Senior Accountant on the day an error is identified

Other

• Undertake any additional reasonable requests as deemed by the firm

Purpose:

To provide high quality service deliverables to the firm’s Real Estate (RE) Fund clients you are responsible for, ensuring all deliverables are met and the clients expectations are managed and met on a day-to-day basis.

This entails reviewing all Financial Statements and disclosures and ad-hoc client deliverables in relation to providing fund administration services to RE clients.

Expected to manage a dedicated RE team and help to improve the processes and efficiencies of the department.

Be subject matter expert of RE Fund accounting and administration processes.

Core Responsibilities:

• Manage multiple fund relationships and responsible for quality and timely delivery of services to a portfolio of clients
• Supervision of various client service teams to ensure meeting of all client deliverables
• Be an ‘expert’ on designated clients including understanding technical details of their LPA, SLA, SHA, Fee Agreement and any technical nuances
• Minimise risk to IQ-EQ by ensuring all procedures and checklists are followed by all team members

Tasks / Duties:

Client Delivery

• Timely delivery of quality service to RE clients to ensure client satisfaction is met
• Complete reviews on designated client work (includes NAV, Financial Statements and other Ad Hoc Tasks) and assist on reviews for other teams as required
• Review team’s KPIs with client in accordance with agreed SLA’s
• Maintain regular contact with clients, build good networking relationships and setting the right expectations
• Assist with new business take on where required.

Management of Workflow

• Ensure client deliverables are prepared in a timely manner and meet set quality standards
• Work with back office team to ensure adequate resources are allocated and fully utilised
• Provide constructive feedback to back office team on a timely basis and ensure Back Office receive appropriate development support
• Plan workloads and utilise support team / additional resources where necessary to ensure deadlines are achieved
• Identify opportunities to improve internal processes and increase operational efficiency

IQ-EQ Fee Management

• Ensure our electronic time sheets are completed timely, and accurately for all hours worked and recording ad hoc work completed for billing purposes
• Ensure timely billing to clients and follow up for outstanding balances

Risk

• Ensure relevant procedures and checklists are adhered to by staff to minimise risk of errors
• Report any breaches, complaints or errors to compliance officer promptly
• Ensure all errors are reported and rectified in a timely manner upon identified

Other

• Undertake any additional reasonable requests as deemed by the firm

OVERVIEW

The Markets Correspondent is an experienced reporter who can independently run the markets blog, quickly and accurately write up breaking stories ranging from global economics and financial markets to specific sectors and individual stocks or companies. As a member of the CNBC Asia Pacific’s digital team, you will cover a range of global and Asian stories centred on finance, economics and geopolitics for CNBC.com. You are comfortable writing breaking news, market movers, short-news analysis, or long-form features and deep-dives or explainers under tight deadlines.

You will be managing the news flow for the markets blog – working with colleagues to feature the top market moving news, monitoring news events and the latest research reports using various tools including social media, communicating and coordinating with other digital bureaus, assigning and editing blog posts that are market-moving and relevant to investors and to CNBC’s global audience.

About Builder.ai
We’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.

Builder.ai was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europas 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there’s never been a more exciting time to become a Builder.

Life at Builder.ai
At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder’s HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let’s-get-stuff-done attitude.

In return for your skills and commitment, we offer range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild

Why Should You Join

The Productologist role gives you the opportunity to help solve a wide variety of business challenges with customers who are building products, at scale, for mobile and web using our bespoke platform. You’ll be working at the forefront of cutting-edge AI technology that is disrupting a combined $800 billion (and growing) industry for software build and operate services across the B2C and B2B markets. Come join the revolution we aim to bring to our customers and make technology accessible and easy for anyone to use.

About the Role

Productologists at Builder.ai play a key role turning our customer’s dream and vision into a software reality. As part of the Delivery Team, Productologists work as the customer product owner in educating, guiding and advising on the use of our reusable code Blocks to develop the customer’s app whilst providing excellent customer service across the roadmap. Productologists work closely with our Ninjas (software delivery managers) and Senseis (technical architects) throughout the software development lifecycle to deliver what the customer asked for.

How?

It all begins with our Spec Call. As a Productologist you’re responsible for leading the Spec Call with our customer, ensuring you’ve translated the customer’s vision into a detailed proposal which we call a Buildcard. You’ll then scope, plan, implement, and track specific short-term deliverables up to the design phase, including capturing user flows, working with designers and laying out highly detailed product requirements, managing the product roadmap and collaborating with the execution team to ensure the customer’s product is delivered to a world class standard.

You will be responsible for

• Understanding the customer’s goals and advising technical and non-technical stakeholders on how to achieve those goals using our technology.
• Being an expert and evangelist for the Builder.ai platform, and in how to deploy our capabilities to maximise customer success.
• Collaborating with the Customer, Sales Team, Design and Execution Team to create the product roadmap and set release scope & objectives.
• Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product.
• Clarifying, identifying, and tracking requirements and issues, removing barriers, and escalating project issues where required.
• Helping to drive and contribute towards continuous improvement across the Delivery Organisation.

• Familiarity with the software development lifecycle.
• A background in product ownership or project management in software development
• Experience managing multiple projects at scale in cross functional teams
• Expert in capturing and communicating high quality requirements to customers and technical teams
• Sound knowledge of UI/UX and ability to convey the user journey via high fidelity designs
• Excellent communication skills to engage with our customers in a professional and respectful manner as the representative of Builder.ai.
• Commercially aware and able to support sales in closing customers
• Analytical and problem solving skills

Nice to haves

• Experience building and launching a mobile app.
• Working knowledge of Scrum, Agile and Waterfall Methodologies.

• Attractive quarterly Discretionary variable pay dependent on your role
• Stock options in a $450 million funded Series D scale-up company
• Hybrid working 
• 24 days annual leave + public holidays
• 2 x Builder family days each year
• Time off between Christmas and New Year
• Generous Referral Bonus scheme

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medical-aesthetics clinics in Singapore, Shanghai & Hangzhou and branch in Kuala Lumpur. As a Singapore leading aesthetics chain, you are expected to achieve high sales, working together with the aesthetics doctors and clinicians. If you have the drive, adaptability and proven sales ability in beauty, wellness and consumer lifestyle sectors, we welcome you to apply. You will find yourself earning high sales commission as we work with you to maximise your sales potential.

Responsibilities

• Work alongside doctors and other aesthetics clinicians to provide professional skin, body and hair consultations.
• Promote the clinic's services and product
• Provide good customer service
• Attend internal and external training

Requirements

• The suitable candidate should possess GCE ‘O’ Levels and above with 1-2 years’ proven sales results in consumer, lifestyle, wellness and healthcare sectors. Those who possess Paramedical diploma may apply.
• Previous work experience in mid-luxury to luxury day/international spas or aesthetic clinics will be an asset.
• Able to handle English and Mandarin-speaking customers with confidence and professionalism.
• Responsible and good team player with a passion
• Ability to learn continuously to achieve professional excellence in aesthetics.

Rewards & Benefits

• 5-days work week (1 weekend & 1 weekday off per week)
• Medical Benefits
• Monthly Performance Bonus (average about 50% of total pay)
• Opportunity to embark on Branch Manager Grooming Program
• Reward and recognition program that appreciate the most competent and capable
• Exclusive staff discounts on our products and services

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

ClearSK Medical Aesthetics Group is inviting a Corporate Development Analyst to support our strategic growth initiatives. This role is pivotal in analyzing and monitoring the progress of our corporate development projects and programs.

Responsibilities:

• Support the Marketing and Corporate Development Director in strategic project analysis and monitoring.
• Analyze daily reports and trackers from program PICs to assess performance against KPIs.
• Provide insights and recommendations based on quantitative analysis to guide corporate development strategies.
• Ensure alignment of project outcomes with the company’s growth objectives.

Qualifications and Requirements:

• Strong analytical and quantitative skills, with proficiency in data analysis tools.
• Ability to understand complex concepts and process flows.
• Background in business, finance, or a related analytical field.
• Excellent communication skills and a systematic approach to problem-solving.

Become a key player in driving the strategic direction of ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

ClearSK Medical Aesthetics Group, a leader in providing premier aesthetic services, is seeking a Marketing Project Coordinator to join our dynamic team. This role involves assisting the Marketing and Corporate Development Director in overseeing the progress and addressing the challenges of various marketing projects and programs.

Responsibilities:

• Coordinate and monitor the progress of marketing projects across our clinics in Singapore, Shanghai, Hangzhou, and Kuala Lumpur.
• Ensure project milestones are met by working closely with Persons in Charge (PICs).
• Utilize systematic approaches and tools to track project performance and KPIs.
• Analyze project data to identify trends, insights, and areas for improvement.

Qualifications and Requirements:

• Proficiency in project management tools and methodologies.
• Strong analytical skills and comfort with data-driven decision-making.
• Excellent communication and organizational skills.
• Background in marketing, business, or a related field is preferred.

Join our team and contribute to the growth and success of ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.