Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Technology Solutions Office is looking for Software Engineer (Java)

Internal Code: A24092

What will you do?

• Responsible for the overall planning, execution, and success of complex technical projects
• Work closely with project management and experience design team to deliver project outcomes
• Contribute technically to projects
• Mentor the best talent bringing out the best in every engineer
• Nurture a culture of high performance, continuous improvement, creative problem solving, and innovation within the team

What are we looking for?

• Strong experience with Java Technologies
• Experience in ReactJS is a plus
• Software support and maintenance of deployed products and solutions
• At least 5 years of total software engineering experience with a thorough understanding of commercial software product development.
• Customer oriented and skilled in developing a strong understanding of customer needs and marrying those with optimal technology solutions
• Knowledge of Object Oriented Programming and SQL
• Ability to manage a hosting environment, including database administration as well as scaling applications to handle load changes
• Understanding of front-end web technologies
• Experienced in developing on Unix/Linux environments
• Enjoy constant learning and working with new technologies
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

What do we offer?

• Fun working environment
• Flexi benefits that cover medical, gym, sports and wellness
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

k-ID is a trailblazing tech startup, specializing in providing advanced, privacy-centric tools designed to protect and empower kids and teens online. We have secured pivotal partnerships with key industry leaders in the gaming industry and are venture-backed by leading global VCs. We are poised for unprecedented growth and expansion in the coming year.

We are seeking a highly experienced and motivated Privacy Counsel based in Singapore with a strong background in children's privacy and safety law. We are seeking an experienced Senior Privacy Legal Counsel to join our legal team. This role will be critical in navigating the complex landscape of data privacy laws, particularly concerning children's privacy and online safety across over 200 jurisdictions. You will also support client engagements, policy development, and general corporate matters.

Key Responsibilities

• Database Management: Develop and maintain a comprehensive database of children's privacy laws and online safety regulations across 200+ jurisdictions.
• Policy Development: Create, review, and update privacy policies related to children's data protection and online safety to ensure compliance with applicable laws.
• Product Compliance: Support k-ID's products to ensure compliance with relevant laws and regulations concerning data privacy.
• Certification Support: Assist k-ID in obtaining privacy and cybersecurity certifications to enhance compliance and trustworthiness.
• Client Support: Assist in client pitches and provide legal support for existing client engagements, addressing their data privacy needs.
• Collaboration: Work with IT, security, and product teams to integrate privacy considerations into k-ID’s product design and service delivery.
• Risk Assessment: Conduct privacy risk assessments focusing on children's online safety and recommend appropriate mitigation strategies.
• Training and Awareness: Design and deliver training programs for employees and clients on data privacy issues related to children's protection and compliance.
• Regulatory Engagement: Liaise with regulatory authorities regarding privacy matters, especially those concerning children's data, and manage inquiries or investigations.
• Incident Response: Lead responses to data breaches or privacy incidents involving children's data, ensuring compliance with notification requirements.

Minimum Requirements:

• 7 years of experience practicing as a qualified lawyer, with a strong focus on privacy and data protection law.
• In-depth knowledge of global privacy laws, particularly those relating to children.
• Strong analytical skills with the ability to think strategically about privacy issues.
• Excellent written and verbal communication skills.
• Proven ability to work collaboratively with cross-functional teams and support client relationships.
• Mission-driven mentality to empower kids and teens online.
• Relevant certifications (e.g., CIPP/US, CIPP/E) are a plus.

Competitive Salary

• A competitive startup salary commensurate with experience and skills

Benefits Package

• Comprehensive benefits including health, dental, and vision insurance
• Employee Stock Ownership Plan (ESOP)

Professional Development

• Opportunities for ongoing learning and development.
• Exposure to multifaceted projects in a fast-growing industry

Innovative Culture

• A collaborative and inclusive work environment
• The opportunity to be a part of a company that’s making a positive impact on the online experiences of kids and teens

The Assistant Manager Revenue supports the Director of Revenue Mangement in optimizing the hotel’s revenue through effective pricing strategies, inventory control, and market analysis. This role is pivotal in ensuring that the hotel maximizes its profitability by analyzing trends, monitoring competition, and collaborating with other departments to align strategies with the hotel’s overall goals.

Key Responsibilities:

 Revenue Management:
    •    Assist in the development and implementation of pricing strategies aimed at maximizing hotel room revenue.
    •    Monitor and analyze competitors’ rates, demand trends, and market conditions to provide recommendations for pricing adjustments.
    •    Manage and optimize room inventory across various distribution channels, including OTAs (Online Travel Agencies), GDS (Global Distribution Systems), and the hotel’s direct booking platform.
    •    Support the Revenue Manager in forecasting future revenue and occupancy trends based on historical data and market insights.

Data Analysis and Reporting:
    •    Collect and analyze data from Property Management Systems (PMS), Central Reservation Systems (CRS), and other relevant sources to monitor revenue performance.
    •    Prepare daily, weekly, and monthly reports detailing revenue performance, occupancy rates, and other key metrics.
    •    Identify opportunities for revenue growth by monitoring key performance indicators (KPIs) such as RevPAR (Revenue per Available Room), ADR (Average Daily Rate), and occupancy levels.

Collaboration and Communication:
    •    Work closely with the Sales, Marketing, and Front Office teams to ensure revenue strategies are effectively implemented.
    •    Participate in regular meetings to review revenue performance, discuss upcoming events, and adjust strategies as needed.
    •    Provide support and training to hotel staff on revenue management principles and best practices to ensure alignment with revenue goals.

System Management:
    •    Maintain and update revenue management systems to ensure data accuracy and consistency across all channels.
    •    Assist in the implementation and management of new revenue management tools and technologies.
    •    Address any issues related to revenue management systems promptly to avoid disruptions in revenue operations.

   Strategic Planning:
    •    Contribute to the development of long-term revenue strategies, including pricing models, market segmentation, and distribution strategies.
    •    Support the Revenue Manager in conducting market research and competitive analysis to identify new opportunities for revenue enhancement.
    •    Assist in the preparation of the hotel’s annual budget and revenue forecast.

We are looking for a highly organized and customer-focused Assistant Manager Reservations to join our team at Mondrian Singapore Duxton.  In this role, you will assist in overseeing the reservations department, ensuring that guest bookings are handled efficiently and accurately. If you have a passion for hospitality, excellent communication skills, and the ability to manage a high-volume reservations environment, we encourage you to apply and help us deliver exceptional guest experiences.

• Exercises and ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel.
• Monitors and ensures that all reservations are input into the system promptly and accurately and are confirmed back to the guest/client.
• Monitors and reviews regularly the room and rates availability, hotel status, close-out dates and overbooking situation.
• Extends full cooperation within and between other departments to ensure guest satisfaction.
• Informs/Calls the attention of the Director of Revenue Management for situations like: overbooking, system failure and other critical cases. Consults with team before making any critical decision at work.
• Observes and Maintains Reservations and Rooms & Guest Services systems, procedures, company standards and policies.
• Regularly updates data system for contracts, rates and agreements, guest/client information and other important information.
• Maintains accurate records of data essential to future business plans and generates weekly and monthly reports required by the Director of Revenue Management.
• Coaches, directs, supervises and counsels all reservations staff when applicable, provides training to all staff in his/her department regularly, motivates staff to grow within the company and develops him/herself to be a better supervisor at all times.
• Observes and ensures that proper telephone manners are maintained at all times.
• Monitors and coordinates group reservations activity with the Sales Department and Director of Revenue Management including follows up tentative bookings and update reservation status.
• Reviews no-show and cancelled reservations and processes charges according to hotel’s policy.
• Performs other duties as assigned by Director of Revenue Management.
• Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel’s expectation.
• Conducts daily briefing with the reservations team and attends briefing and departmental meetings or as assigned by Director of Revenue Management.
• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation as assigned by Director Of Revenue Management.
• Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
• Communicates effectively with guests, subordinates, superiors and other section heads.
• Manages time effectively by meeting the deadlines or completing the tasks ahead of time, identifies and solves problems in a professional manner.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Key Role:

• Responsible for the Software project delivering a Software solution or an upgrade of a Software solution for controlling of a system.
• Responsible for the planning, executing, monitoring and controlling of the Software project from handover from sales to handover to the customer.
• Responsible for ensuring effective, economic and timely deliveries of the agreed scope from the Software Solutions Department.

To be populated by Early Careers TA in SmartRecruiters.

To be populated by Early Careers TA in SmartRecruiters.

We're now looking for an experienced Event Director to join our Asia Tech x Singapore.

This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on both the evolution of the event and Informa’s presence in Singapore. Our ambition is to make Asia Tech x Singapore the best Southeast Asia-focused tech event in the world and a powerful engine for tech innovation and enterprise transformation in the region. If you have big ambition and think you can help us realise this vision, we want to hear from you.

Key areas of responsibility

• Strategic planning and the growth of Asia Tech x Singapore
• Contribute to the overall design, delivery, and commercial success of Asia Tech x Singapore
• Delivering an exceptional experience for Asia Tech x Singapore attendees and clients
• Leading content production across Asia Tech x Singapore Enterprise events
• Stakeholder management with key industry and government representatives
• Leading the Asia Tech x Singapore project and ensuring alignment between various internal teams: Content, Marketing, Sales, Event Operations

In your role as eCommerce Sales Specialist/ Asst Manager/ Manager, you will play a pivotal role in JDE eCommerce within the SEA region. You will be an active member of the SEA eCommerce Center of Excellence Team (CoE), and will actively participate into the new dynamic of our fast growing coffee business on the on-line channel. You will be reporting to Head of e- Commerce ,South East Asia.

Key Responsibilities

• Defines & develops strategic pillars to drive growth across the region
• Ensure perfect implementation of the basics of eCommerce in the region to build on solid foundation for future sustainable growth
• Win with the winner, with perfect activations for key Events in eCommerce platforms
• Build strong relationship and JBP with external stakeholders such as eRetailers, Marketplaces, 3rd parties and partners
• Lead a test & learn approach from this extremely dynamic region, that can be shared with the eCom Global community
• Accompany the fast moving retailers Lazada/AliBaba/ Shopee/ Redmart/ Amazon etc … in their tests and new services, to gain a 1st mover advantage in Coffee
• Collaborate closely with the local marketing team to develop a differentiated e-commerce channel marketing and sales activation plan to drive key metrics , quality ads content and traffic acquisition
• Define analysis tools and dashboards to test and learn fast and nurture the JDE eCommerce strategy in the region.
• Identify and support any new or additional business opportunities, to improve, step change or create a breakthrough for the eCommerce channel, for eg, channel development, product development to operational improvements, innovations etc.
• Identify and close performance gaps at country
• Deliver business KPIs: Nos, GP, MarketShares, Share of Search, Eventing
• Partnership collaborations with external partners to drive higher value to our brands and eCommerce platforms
• Any other ad-hoc matters

The HR Business Partner plays a critical role in shaping and executing people strategies across the Building Technologies business unit. This position is responsible for managing the full spectrum of the employee lifecycle while actively partnering with business leaders as a trusted advisor. The role involves driving HR initiatives that align with business objectives, fostering a positive workplace culture, and ensuring compliance with HR policies and labor laws.

• Workforce Planning:

  • Collaborate with business leaders and HR teams to assess and forecast manpower needs.
  • Support succession planning, talent mapping, and talent acquisition to ensure the availability of key personnel across the business unit.

• Talent Management & Development:

  • Administer and drive the Talent Review process to identify and evaluate high-potential talents.
  • Facilitate job rotations, succession planning, and internal mobility to maintain a strong talent pipeline.

• Performance Management:

  • Provide hands-on HR support for performance management, employee engagement, and compensation strategies.
  • Partner with managers to enhance employee performance and drive organizational goals.

• HR Data Analytics:

  • Analyze HR metrics to identify trends and provide actionable insights to business leaders.
  • Use data to anticipate HR needs, particularly in areas such as employee turnover, engagement, and talent development.

• HR Projects & Initiatives:

  • Lead and support HR projects aimed at enhancing organizational effectiveness.
  • Drive change management initiatives to ensure successful adoption of new processes and systems.
  • Collaborate on the development and implementation of HR programs that support the overall HR strategy.

• Employee Relations & Grievance Management:

  • Advise and support managers on employee relations issues, including performance management, disciplinary actions, and conflict resolution.
  • Ensure that all employee relations matters are handled in a fair, consistent, and legally compliant manner.

As an HR Generalist, you will become part of the new company to be set up in the future and thus contribute to a globally networked team of around 4,300 colleagues operating in over 50 countries. You will also play a key role in establishing and developing the new company, contributing to a globally connected team. You will be instrumental in supporting a wide range of HR activities and processes, ensuring smooth operations during the reorganization and beyond.

• HR Operations Support: Serve as the primary point of contact for employees and managers regarding all operational HR matters. Assist in implementing and managing HR processes effectively.

• Personnel Management: Prepare and execute personnel actions, including onboarding and offboarding processes, in collaboration with HR Services.

• Payroll & Organizational Support: Conduct preparatory tasks for monthly payroll processing and support the implementation of organizational changes.

• Project Involvement: Involve in area-specific projects, providing operational implementation, creating evaluations and presentations as needed.

About the job

We are looking for a proactive enthusiast to provide executive administrative assistance to the Ikano Retail Management team in the Service Office and to aid in the execution of cost-efficient travel solutions and strategies that align with the organisation’s strategic and operational goals. The incumbent is required to have great attention to detail, strives to deliver high quality work and shares IKEA values to Renew and Improve.

Your assignment

• Provide consistently high levels of executive management support while maintaining confidentiality and exercising diplomacy.
• Assess and manage competing priorities, initiate timeline for various decision forums and exercising discretion to facilitate optimal use of the managers’ time.
• Manage managers’ meetings, coordinate travel arrangements and itineraries.
• Support and back up the Executive Support & Travel Manager in the Ikano Retail Board preparation, pre-meeting coordination of materials for various committees and decision forums.
• Execute the progression of information and duties including overseeing the signing of legal contracts & documents, raising purchase orders, maintaining the Ikano One webpage, filing travel expense claims for the management, co-workers’ profiles maintenance in the travel system and annual travel budgeting process.  
• Lead and/or contribute to ad hoc projects to support the achievement of organisational-level strategic and operational objectives.
• Evaluate, introduce and implement travel and admin solutions/technologies to improve efficiency and deliver envisioned benefits.
• Initiate improvement to optimise and streamline business processes in areas where there is opportunity for increased efficiency and cost-saving.
• Identify, document and update standard operating key procedures and processes.
• Drive vendor selection initiatives for corporate hotels and travel providers.

• Assist in managing hotel operations including front desk, housekeeping, food and beverage, and maintenance
• Learn and understand the hotel's standard operating procedures and policies
• Ensure guest satisfaction and handle guest complaints as needed
• Assist in hiring, training, and supervising staff
• Conduct regular inventory checks and order supplies as needed
• Assist in preparing financial reports and budgets
• Attend meetings and training sessions as required
• Perform other duties as assigned by the hotel management team

• To provide cleaning service to guest rooms and respond to guest requests, ensuring maximum guest satisfaction in accordance with hotel-established standards
• To clean guest floors and surrounding service areas following the standard required by our Hotel
• Welcome guests on-site when working and ensure they feel that you care for them.  You do not have to be cleaning their rooms to say hello
• To be committed in conserving natural resources and preserving the quality of the environment in which we operate
• Check and verify the room status report.
• Clean, inspect & release rooms to “Vacant / Clean” status following hotel procedure. Clean all the rooms for which you are responsible in the time allocated.
• Ensure that all requests by guests are attended to.
• Be responsible for the care and maintenance of his/her work store, trolley, and all equipment and ensure that all equipment and materials are left in the same place and correct manner at the end of each shift. Ensure that equipment is in good working order
• Know how to use the cleaning products (dosages and conditions of use)
• To attend to guest requests efficiently.
• Ensure that the guest’s personal effects are safe
• To tidy and pack floor panties neatly
• Check the quality of the work completed using the hotel’s internal self-inspection sheet

Job Description

• Develop and establish the design vision and strategy for TW, aligning with the company's overall goals and objectives.
• Lead the design of TW's products and **execute** a product design strategy that supports the company's product roadmap and objectives.
• Lead, mentor, and grow a team of designers, setting clear expectations, providing regular feedback, and fostering a culture of creativity, collaboration, and innovation.
• Champion user-centered design principles and best practices throughout the organisation, ensuring that all design decisions are made with the end-user in mind.
• Conduct industry research and benchmarking, staying up-to-date with the latest trends, technologies, and best practices in the web3, fintech, and design industries.
• Oversee the entire design process for TW, **from concept to execution**, ensuring that all design deliverables are completed on time, within budget, and to a high standard of quality.
• Collaborate with cross-functional teams, including product management, engineering, and marketing, to define requirements, set priorities, and establish project timelines.
• Use data and analytics to measure the impact of design decisions, iterating and optimising based on user feedback, engagement metrics, and business goals.
• Create compelling and persuasive presentations to communicate design concepts, strategies, and solutions to internal stakeholders and external partners.
• Act as a Trust Wallet brand ambassador, promoting the company's design philosophy and achievements through conferences, workshops, articles, and social media.

The Analyst will support partnership management initiatives for some of Visa’s most prominent strategic global partners. You will have the opportunity to develop an all-round perspective of the way Visa works partners across the ecosystem, including global merchants, acquirers, payment gateways and technology partners. Success in the role requires working well with a multitude of cross functional external and internal stakeholders to cultivate partner strategy and to execute on existing/new partnership agreements.

Your responsibilities will include:

• Establish operating model for execution of partnership agreement and reporting of partnership agreement progress to all key stakeholders

• Prepare client pitches, business performance reviews and operational reviews to engage partners and identify mutual areas of growth

• Cultivate relationship with partners and being the primary point of contact to assist partners in resolving operational concerns

• Identify, analyze, and interpret trends and patterns in complex data sets and support the creation of analytic insights about partner performance and help deliver findings from those analyses to external and internal stakeholders

• Develop and execute on partner strategy in Asia Pacific. You will work with the partner management team to execute on commercial deals and identify new ways to bring to life Visa’s product solutions through partnerships

Global Projects and Products Accountability

• Provide pharmaceutical formulation and fill finish sciences and technology leadership for programs, projects and activities related to Santen pharmaceutical product(s) to ensure business priorities and targets are met (e.g., New Product Introductions, product transfers, change management, regulatory submissions, etc.). 
• Build and maintain the knowledge and history of the Santen pharmaceutical products formulation and fill finish (i.e., for API to Finished Product) from late-stage development (i.e., readiness for Phase III) throughout the commercial lifecycle, working in close collaboration with the respective Global R&D, MSAT and wider Product Supply functional teams. 
• Lead to deliver the assets pharmaceutical formulation and fill finish needs, identification, and mitigation of manufacturing, analytics, and primary container closure systems properties risks, as well as drive process characterization studies and strategies to support post-approval changes for the accountable product(s).  
• Create and establish best practices, knowledge sharing platforms with cross-functional and cross-divisional teams across the business (e.g., R&D, MSAT, QA, SC, Regulatory and Project Management) to ensure all Santen pharmaceutical products are maintained in compliance with current international guidelines and requirements. 

Global MSAT Accountability

• Drive with the respective R&D and GPS functions, the global harmonization and standardization of procedures and methodologies for Santen product late-stage pharmaceutical formulation and fill finish development, primary container closure systems compatibilities, specifications and stability requirements, incl. applying and/or introducing PAT, DoE and QbD approaches (i.e., for API to Finished Product). 
• Develop and establish the GPS formulation and fill finish sciences and technology and primary container closure systems selection decision gates for the development of late-stage product readiness confirmation to enable sustainable and reliable phase III clinical material manufacture and future commercial supply. 
• Contribute to the drafting, review and/or approval of current and new (internal) global and/or local standard operating procedures and guidelines, related to the new roles and responsibilities of the FSTL and Global MSAT organization. 

Technology Transfers of Formulation and Fill Finish Processes 

• Lead the pharmaceutical formulation and fill finish transfer teams of both sending and receiving sites (i.e., internal and/or external with CDMO counterparts) to successfully execute the implementation of all formulation and fill finish processes required for the project, by ensuring all planned activities, timelines, resources, and investments are assessed, planned, executed, and delivered in a timely manner and in budget. 
• As a core member of the project leadership team, the FSTL will be reporting the formulation and fill finish processes transfer project progress to the assigned Global Project Lead. 

Single GPS Point of Contact (SPOC) for Due Diligences

• The Formulation & Fill Finish Sciences & Technology Leader will support Due Diligence assessments of new in-licensing products and/or new assets acquisitions for all pharmaceutical formulation and fill finish sciences and technology evaluations. 

Complex Investigations/Improvement Needs for Product(s)

• The Formulation & Fill Finish Sciences & Technology Leader will lead the assessments of complex pharmaceutical formulation and fill finish sciences and technology investigations or requirements for improvement of formulation processes and procedures for products, incompliance with current international guidelines, requirements and/or applicable registrations in Santen territories. 
• She/he will derive the necessary root cause investigation approaches and mitigation strategies to ensure quick turnaround of faced challenges and paced product supply recovery. 

Pharmaceutical Formulation Specific eCTD Sections Oversight

• Own Pharmaceutical Formulation & Fill Finish specific eCTD sections globally for the Santen pharmaceutical products to ensure consistency of content and compliance with all applicable international guidelines and requirements. 

Training

• Own the Training Curriculum for her/his Job Profile and provide the necessary training and support to new associates joining this position. 

Audit Support

• Maintain her/his work in a constant state of “inspection readiness” level and provide the necessary support in any internal or external audit. 

We are seeking an experienced Application Support Analyst with expertise in payments systems, specifically with SWIFT and ISO 20022 protocols. The successful candidate will play a key role in supporting mission-critical applications in a fast-paced financial services environment. You will collaborate with internal and external stakeholders, troubleshoot issues, and ensure the smooth operation of payment-related systems.

Provide Level 2/3 Support: Handle support requests and incidents related to payment processing applications, ensuring timely resolution of issues.

Payments Expertise: Work extensively with payment systems and messaging formats, including SWIFT (MT, MX), SEPA, CHAPS, and ISO 20022 standards.

System Monitoring & Troubleshooting: Proactively monitor the payment applications, identify performance bottlenecks, and troubleshoot system failures.

Incident & Problem Management: Ensure incident logs are maintained and followed through until resolution; engage in root cause analysis for recurrent issues and implement permanent fixes.

Collaboration with Development and Infrastructure Teams: Liaise with cross-functional teams to escalate and resolve issues as needed. Coordinate with the development team on bug fixes, patches, and enhancements.

Change & Release Management: Participate in the deployment of updates, patches, and configuration changes to payment applications. Ensure proper testing and minimal disruption during rollouts.

Compliance & Documentation: Ensure compliance with internal and external policies regarding security, risk management, and regulatory standards. Maintain detailed documentation on processes, workflows, and resolutions.

Stakeholder Communication: Provide regular updates and reports to business stakeholders on the status of incidents, maintenance activities, and application health.

Knowledge Transfer & Training: Share expertise and knowledge with other team members to build technical skills and increase understanding of payment systems across the support team

4+ years of experience in Application Support roles, specifically within the financial services/payments domain.

Proven experience with handling incidents and problem management in a payments environment.

Hands-on experience with SWIFT payment systems, including MT/MX messaging formats.

Strong understanding of ISO 20022 standards and their implementation in payment systems.

Experience with other payment processing systems (ACH, RTGS, etc.) is highly desirable.

Good Knowledge of SQL, Unix/Linux commands, and scripting for troubleshooting.

• Ensuring short term and long-term success of the account
• Overseeing the delivery of large, complex programs within the organization
• Identifying opportunities in the current engagement to cross sell or up sell Client's offerings
• Defining the project scope, and planning through delivery of assigned product and related product releases
• Ensuring all projects in the account meet defined guidelines of governance, standards and best practices
• Suggesting and owning delivery methodology, resourcing requirements, governance mechanism and proposed solution in accordance to the high-level requirements
• Conceptualizing and executing workshops internally and with customers on technology and business topics to identify new solution areas and use cases
• Effectively managing program(s) through development of robust schedules, change control, and risk mitigation
• Owning the health of the account on all key metrics (risk, scope, schedule, quality, resources, finance, and customer satisfaction)
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance

• 15+ years of overall experience with at least 5 years of project management experience.
• Strong understanding of technology and the ability to deep dive into a technology problem
• The ability to multitask and manage multiple projects or accounts simultaneously in a globally distributed delivery setup.
• Strong understanding of agile metrics and processes
• Good Understanding in Retail and CPG domain.
• Provide leadership, guidance, and mentorship to project team members, helping them develop their skills and capabilities and achieve project success."
• Strong experience in delivering 10-15 million accounts
• BE / BTECH / ME / MTECH / MCA / MBA – Preferably from a top university.
• Experience in managing complex and highly technical development projects.
• Experience with technical leadership and end to end development
• Strong background in project management, consulting and cross-group collaboration skills.
• Ability to think innovatively; adapt and drive new best practices.
• Balanced approach that aligns business goals with customer and people satisfaction
• Ability to convey a message in a simple and structured manner, customized to the audience and to the mode of communication
• Fluent verbal and written language skills

*Internship period: At least 1 year, from January 2025

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We are seeking a talented and motivated intern to join our growing team. In this role, you will be responsible for designing, building, and maintaining high-quality mobile applications that deliver exceptional user experiences. You will work closely with cross-functional teams, including designers, product managers, and backend engineers, to create seamless and engaging mobile experiences for our users.

Responsibilities:

• Assist in setting up and maintaining Infrastructure and CICD pipelines
• Help automate manual processes and tasks
• Support the monitoring and alerting systems
• Learn and apply DevOps best practices
• Collaborate with the team to improve deployment and release processes

Domain Skills

• Scripting skills e.g. Python, Bash, JavaScript
• Understanding of networking
• Basic understanding of software development life cycle and version control systems

Non-Domain Skills

• Passionate about technology and eager to learn
• Strong problem-solving and analytical skills
• Good communication and teamwork abilities

Education & Certificates

• Currently pursuing a degree in Computer Science, Information Technology, or a related field
• AWS or Azure certification is a plus

Join us to Transform Lives!

Pathlight School is the first autism-focused school in Singapore to offer a unique blend of Singapore mainstream national curriculum and life readiness skills. We are currently the largest special education school in Singapore. We invite candidates who have proven commitment and competence to join us in the role of Social Worker.

Pathlight School is part of Autism Resource Centre (Singapore) or ARC(S), a not-for-profit charity based in Singapore. ARC(S) is dedicated to serving children and adults on the autism spectrum, to help these individuals lead meaningful and independent lives in society.

This position involves working with parents and caregivers of our students to enable them to be active partners in their child’s education journey. Your job role will include:

Casework and Counselling

• Identify emerging trends that require domain attention in case assessment and case planning and implement the use of new and emerging approaches in casework interventions
• Implement professional tools and working templates to support staff in case assessment and case planning
• Monitor and implement use of professional processes (such as use of tools and templates and adherence to practice policies
• Implement case and care plans and interventions for cases as part of a multi-disciplinary team

Groupwork and/or Community Work

• Conduct environmental scans and community needs assessments
• Mobilise community resources
• Develop and implement new community development initiatives and evaluate their progress and effectiveness
• Implement community initiatives that promote inclusion
• Review models of care and service delivery based on evidence-based research

Stakeholder Engagement & Partnerships

• Actively participate in community networking and build collaborations with stakeholders including parents, caregivers, community partners and other professionals
• Establish collaborations with internal and external stakeholders to deliver and improve care and services for parents and caregivers, including facilitating the smooth transition of students into and out of Pathlight
• Develop and conduct effective parent engagement activities to enable and empower parents and caregivers to be active teaching partners
• Identify families with more complex needs for relevant intervention/assistance. These include providing school and community-based financial assistance as well as linking families to community help and making referrals if necessary

Administration Support

• Maintain documentation of case management intervention such as case logs, reports, database
• Maintain and review SOPs and process related to case management
• Support Student Affairs matters such as student admissions, understanding families’ needs and communication with internal and external stakeholders

• Possession of a recognized degree in Social Work or a Graduate Diploma in Social Work.
• Preferred: 3 or more years of relevant work experience in a social work setting.
• Candidates without prior experience are encouraged to apply, provided they meet the educational requirements and demonstrate a strong commitment to the role.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.