Salary: Up to $4.5K

Location: Yishun

Job Scope:

• Efficiently HR operations, compliance, and employee engagement.
• Ensure compliance with labor laws, regulations and maintaining up-to-date knowledge and implementing necessary changes.
• Assisting in recruitment, onboarding, exit and retention strategies.
• Supporting the development and implementation of HR policies and procedures.
• Processing of payroll and ensure that they are accurate and timeliness.
• Contributing to training and development programs.
• Managing employee records and ensuring compliance with labor laws.
• Acting as a point of contact for employee concerns and resolving workplace issues.
• Preparing of reports to support decision-making.
• Coordinating employee engagement activities and fostering a positive workplace culture.
• Supporting the administration of employee benefits such as insurance and retirement plans.
• Assisting in the yearly budgeting and performance management exercises

Job Requirement:

• Min. Diploma / Degree in any relevant field
• Min. 3-5 years relevant experience in HR, and able to perform Payroll
• Strong understanding of HR principles, labor laws, and best practices.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Able to start immediate / within a short notice preferred

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Purchase Order processing

•Review purchase requisitions for completeness and accuracy; follow up on discrepancieswith the initiating party/user.

•Identify suitable vendors for the requested items, including corresponding with them onprices, product availability and delivery.

•Review quotations provided and check offered prices against past purchase records.

•Update the price lists when necessary.

•Communicate and negotiate with vendors for improved purchase terms, includingreduction in price.

•Process requisitions into purchase orders using the SAP system and any change orderswithin 24 hours upon receipt of final confirmation from initiating party/user.

•Ensure that all purchase orders are approved by the appropriate authority on a daily basis.

•Send approved purchase orders to vendors and to users initiating the requests.

•Follow up with vendors to ensure that orders are shipped and delivered on promised datesor to expedite deliveries based on users’ requests.

•Respond to users’ inquiries about order status, changes or cancellations

Requirements

•Min 1 year of sales support / Procurement / order processing exp is required

Interested and qualified candidates , please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Be part of an award-winning medispa! The Beauty/Facial Therapist is directly responsible for taking care of guests' facial needs. She performs an array of treatments designed to address the primary wellness needs of our clients.

Key Responsibilities

• Deliver the most therapeutically beneficial, professionally elegant and consistent facial treatment available for our customers.
• Educate clients about self-care and home care.
• Perform all facial treatments therapy available.
• Conducts consultation to evaluates client's individual needs and expectations and determine most effective program.
• Manage appointments and keep on time.
• Interact cooperatively with other team members to provide a seamless customer experience.
• Be sensitive to each guest's comfort level and service needs.
• Present a warm, gracious and professional qualities for customers and co-workers.
• Adhere to a high professional standard in dress, grooming, language and lifestyle.
• Practice the highest standard of sanitation, neatness and visual presentation.
• Actively build repeat clientele.
• Consistently record and update client records.
• Help in performing other expected tasks and duties where needed.
• Attends and participates in all general and team meetings.

Key Requirements

• Minimum O levels qualifications
• Familiar with facial treatment processes.
• Retail sales and customer service experience are highly desired.
• Enjoy team environment and interaction with co-workers.
• High energy, able to work in a fast paced environment
• Customer service orientation.
• Be coachable and open to learning new things.
• Flexible and cooperative.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

Maternity Cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Reporting to the Executive Assistant Manager, the incumbent will be responsible to:

• Oversee all housekeeping and laundry operations.
• Establish and implement effective administrative and operational systems for the department to maintain a well-organised team of staff and ensure a clean hotel
• Operate within departmental budgets by effectively planning and controlling capital expenditure, budget, and expenses to maintain the department’s Profit & Loss (P&L).
• Coordinate and supervise outsourced projects and contracts.
• Inspect guest rooms, public areas, garden, landscape and back-of-house areas.
• Regularly inspect all fixtures, fittings, and appliances to ensure compliance with standards and take necessary action to maintain standards.
• Evaluate Guest Satisfactions and monitor trends to drive continuous improvement.
• Supervise staff evaluation exercise.
• Monitor the grooming, standards and performance of all team members.
• Oversee department’s recruitment and training needs.
• Supervise department’s inventory and ordering processes.
• Administer write-offs and handle new purchases.
• Investigate complaints and take corrective action.
• Competent in property management systems.
• Any other duties as assigned.

Requirements:-

• Diploma In Hotel Management or equivalent.
• Minimum 5 years of experience in a similar capacity in a hotel or in a similar managerial role.
• Possess strong training, leadership and people management skills.

Working Hours:

• 6 days per week (42h/week)
• Monday to Saturday
• AM / PM shift - 7am to 3pm / 2pm to 9pm
• Sunday permanent off day

Start time 07.00am (will need to report at 6.30am earliest if there are many cases

Latest time 09.00pm (or slightly more if need to finish up cases)

Will need to do oncall if needed. Will be rostered.

Oncall timing:

Monday to Saturday: 9pm to 7am

Sunday & PH: AM / PM / Night

Jobscope:

• Patient Care: Administer medications, monitor vital signs, and provide post-operative care.
• Pre-Operative Support: Prepare patients for procedures, explain processes, and ensure comfort.
• Post-Operative Care: Monitor recovery, manage pain, and educate patients on discharge instructions.
• Collaboration: Work closely with the medical team to ensure coordinated care.
• Documentation: Maintain accurate patient records and ensure safety protocols are followed.

Requirement:

• SNB Registered
• Min. Diploma or Bachelors in nursing

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

AM: 12pm – 9.45pm

PM: 8.30am – 6.15pm

Weekend: 8.30am – 5.15pm

Schedule: 4 Weekday + 1 Weekend

Responsibilities:

• Preparing patients for dental work.
• Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures.
• Assisting dentists in managing medical and dental emergencies when necessary.
• Assisting dental hygienists with procedures when necessary.
• Providing great patient care.
• Recording treatment information in patient records.
• Exposing dental x-rays from dental diagnostics and caring for dental x-ray equipment.

Requirements:

• Min Nitec in any discipline
• Not Afraid of Blood and Saliva
• Keen in Dentistry

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Working Hours:

6-day work week, including weekends and PH, 42 hours Work Week

All will be rostered accordingly, hence they cannot choose their working schedule.

Responsible to:

•  Ensure that dishing activities are carried out by the standard operating procedures
•  Ensure that all special requests are properly arranged and catered to meet patients’ needs
•  Adhere to food hygiene and HACCP standard

The Requirements

•  Minimum Primary School qualification
•  Possess certification in Basic Food Hygiene
•  Able to work in a cold room environment/kitchen environment
•  Good knowledge of food production and preparation

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

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Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Key Responsibilities:

• Achieve revenue and margin goals by aligning client needs with the company's solutions and offerings.
• Take full ownership of client relationships throughout the buying cycle, ensuring satisfaction and managing commercial agreements.
• Conduct market research to identify target market requirements and key business drivers.
• Proactively seek and explore new business opportunities to expand the client base.

Requirements:

• Proficiency in both English and Japanese (spoken and written) to engage with Japanese-speaking clients and stakeholders.
• A Diploma or Bachelor's degree in Business Administration, or equivalent experience.
• A minimum of 3 years in IT-related sales and 5 years of overall sales experience.
• Strong reporting skills for effective communication with management.
• A positive and proactive attitude to foster relationships with various stakeholders.
• Proven ability in sales pipeline management.

If you are passionate about sales and eager to be part of a dynamic and growing company, we encourage you to apply!

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

English speaking Shop assistant needed for working in an Antique shop in 296 River Valley Road, Singapore 238337. Able to help to move fairly heavy items. Full time or Part time. Salary negotiable.

Please whatsapp expected salry and Resume to:

Freddy Chua

Mobile: 96166661

Tel: 63888838

[email protected]

400 Orchard Road, 01-18 Singapore 238875

Tel: 63203233

Duration: 2 yrs contract

Salary: Up to $5K + VB (Depending on experience)

Job Scope:

• Provides a broad range of routine paraprofessional, technical, and administrative support services to the General Counsel, including managing calendars, scheduling meetings, booking and coordinating travel and visas, processing expenses and handling correspondences.
• Prepare and manage budgets for the legal and secretariat department.
• Collaborate with internal stakeholders to gather necessary information for budgeting purposes.
• Maintain databases of key records, website postings of policies and procedures
• Organize and maintain confidential legal documents, records, and files.
• Conduct legal research and gather relevant information for the General Counsel.
• Maintain department calendars and monitor time-sensitive deadlines for legal matters.
• Coordinate reporting by the different teams within the department.
• Act as a liaison with internal teams and external stakeholders.
• Undertake general office management tasks, such as coordinating logistics for department meetings and events, such as the annual Group Functional Meet
• Support General Counsel in any ad hoc initiatives.

Job Requirements:

• Min. Diploma in any field
• Proven experience in providing comprehensive administrative support to legal professionals or in a corporate setting.
• Proactive in support and identifying efficiencies.
• Ability to work well under pressure and tight timelines.
• Ability to handle confidential information with discretion.
• Experience as paralegal/ relevant department

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Schedule: Flexible

Location: West

You will be responsible for :

• Providing safe, efficient and timely distribution (dispensing) of drugs, review and deliver drug therapy to achieve optimal pharmacotherapy outcome for the patient
• Providing pharmacy and clinical services to ensure medication use process is optimized for positive outcomes
• Assisting in the operations of a pharmacy section to meet standards and targets set by department

Requirements

• Full registration with Singapore Pharmacy Council
• Bachelor Degree / Masters in Pharmacy
• Minimum 1 year of experience
• Able to work in a fast-paced environment
• Flexible hours can be considered to fit your schedule (Office hours OR Evening Hours from 6.30pm-7pm onwards)

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Key Responsibilities:

• Source candidates through various channels, including job boards
• Conduct interviews and assess candidate qualifications.
• Collaborate with hiring managers to create job descriptions and define candidate profiles.
• Maintain accurate records of candidates and recruitment metrics.
• Build and maintain relationships with candidates and hiring managers.
• Stay updated on industry trends and best practices in talent acquisition.

Qualifications:

• Diploma/Degree holder in any field
• Keen interest in Talent Aquisition HR
• 1 to 1 mentorship

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

⏰OFFICE HOUR, 5 Days work week

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client, a well-established international bank with a strong presence in Asia, is recruiting Offshore Relationship Managers to expand their global markets business.

about the job

• Develop and manage a portfolio of HNW clients across diverse markets, focusing on building long-term relationships.
• Identify and acquire new clients through networking, referrals and strategic marketing initiatives.
• Collaborate with internal product specialists to design and implement tailored financial solutions that address the unique needs of offshore clients.
• Ensure client retention by delivering personalized service, conducting regular portfolio reviews and maintaining proactive communication.
• Stay updated on global financial markets, economic developments and regulatory changes impacting offshore banking clients.
• Provide timely insights and recommendations based on market trends and investment opportunities.
• Prepare and present regular reports on portfolio performance, client engagement and business development activities.

skills and qualifications required

• Bachelor’s degree in Finance, Business, Economics or a related field.
• Minimum 5 years of experience in wealth management/offshore banking with a focus on international markets.
• Proven track record in managing HNW clients and achieving sales targets.
• Strong knowledge of investment and bancassurance products.
• Excellent communication and interpersonal skills, proficiency in an additional language is advantageous for engaging with diverse client bases.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Provide medical care and patient counselling to help patient understand about the scans or procedures and contrast injection

• Perform cannulation and maintain meticulous records

• Chaperone doctor/radiographer, prepare patients for scan examination as needed

• Regular upkeep and maintenance of all the equipment under your charge (eg BP, E-trolley check, injector etc)

• Ensure availability of medical supplies (eg contrast, syringes etc)

• Infection control practice, standard and transmission precautions, isolation care, disposal of sharps/waste/linen

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Main responsibilities:

• Supports team task to enable adequate resources to support laboratory infrastructure (Eg: Equipment, Method, System) needs
• Participates in the management of laboratory equipment and IT systems in QC laboratory to ensure business continuity and system data maintenance, equipment maintenance calbration is in a state of compliance
• Participates in method technology transfer and laboratory equipment technological refresh/introduction activities into QC Laboratory within project timeline
• Participates in QC laboratory long range planning to ensure laboratory infrastructure needs is secured and Data integrity plan is in place to support business and laboratory compliance
• Author or Review (if assigned) method transfer/qualification and equipment qualification documentation (E.g.: Reports, Protocol, change control, related quality documents or procedures) are in GMP compliance to corporate/site or regulatory requirements
• Supports and ensure timely escalation/handling of lab events or related quality actions. (Eg.: NCR, Lab Investigation, CAPA)
• Acts as QC SME/ Supports preparation and participate in internal/external audit, audit responses. to enable a successful audit outcome
• Participate in EHS. Business Compliance, GMP and all other compliance-related matters, where applicable. Lead/supports Cl initiatives to enable laboratory performance metrics|
• Carry out any other task as assigned by Supervisor

Requirements:

• Min. Diploma / Bachelor's Degree in Biochemistry or Related fields
• Prior Lab Analyst experience will be advantageous !!
• Knowledge of GMP required

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Lab Analyst

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Key Roles and Responsibilities

• Collaborate with various internal/external stakeholders to develop, promote and implement Health Promotion/Intervention programmes and services for staff to improve their health status and well-being.

• Plan and organise various hospital level health, sports and social recreational activities events

• Analyse post health screening data to implement needs-based health promotion and intervention programmes. Track pre-post programme results to ensure successful health outcome.

• Engage and motivate staff to take charge of their health and overall well-being.

• Undertake the Secretariat roles for both Workplace Safety & Health Council plus Well-being Committee to support the hospital efforts in the development and implementation of the workplace safety and health framework as well as promote staff wellness.

• Support the Department’s digitalization efforts to improve connectivity with staff in accessing well-being initiatives and programmes.

For interested candidates, please send your updated resume:

We are seeking a highly skilled and innovative Executive Engineer, Electrical to join our dynamic team in Singapore. In this role, you will be responsible for designing and executing electrical engineering systems for various projects.

• Design and develop electrical systems for building and infrastructure projects, including concept and detailed design phases
• Take ownership of assigned design components, ensuring timely completion and approval from relevant authorities and clients
• Collaborate with Local Authority Departments to secure approvals for design projects
• Prepare comprehensive design calculations, drawings, specifications, and tender documents under the guidance of senior engineers
• Analyze and solve complex electrical engineering problems, applying innovative solutions when necessary
• Ensure compliance with all relevant statutory regulations and safety standards in project designs
• Contribute to the continuous improvement of electrical engineering processes and methodologies
• Mentor and guide junior team members, fostering a collaborative and knowledge-sharing environment
• Participate in project meetings and present technical information to stakeholders effectively

• Support the General Manager - Lounge in all Talent & Culture (T&C) aspects and act as the main point of contact for T&C-related matters.
• Develop, communicate, and implement strategic T&C policies, plans, and goals to all team members.
• Identify and execute strategic initiatives to attract and retain talent.
• Prepare and implement action plans to enhance employee engagement.
• Oversee compensation and benefits processes.
• Address and resolve all internal and external T&C-related inquiries.
• Foster a performance-driven culture within lounge operations.

Team Summary
Visa’s Asia Pacific Corporate Strategy team based in Singapore plays a key role in shaping Visa’s long-term strategy in the region and solving for regional and country-specific opportunities and challenges, in partnership with executives and business leaders across Visa’s organization. Recent initiatives have addressed topics such as market strategy, product strategy, multi-year planning, and organic / inorganic growth opportunities across the region. The team is also responsible for developing thought leadership on emerging trends in payments industry.
What a Senior Manager in Corporate Strategy does at Visa:
The Senior Manager role in the Asia Pacific (AP) Corporate Strategy Team plays a key role in supporting delivery of key strategic initiatives across the region. The individual will support Visa’s businesses across functions and geographies – in assessing multifaceted implications for Visa of trends/developments and developing strategic recommendations in alignment with the regional and global priorities. This role will also be monitoring of competitive developments across the region/globally.

In this role, you are expected to:

• Leads workstreams within AP strategy projects and engagements
• Takes a more strategic, holistic approach to addressing specific problem statements or components of a project and that the approach should be aligned with overall project objectives
• For owned workstreams, responsible for identifying the problem statement, structuring analytical approach (key questions to be addressed and analysis & research required to answer those questions)
• Structures and executes own workstream with modest upfront and periodic direction / input from manager
• Effectively and highly efficiently manages own time as well as workplans for own workstream; able to sync up timelines / sequencing with rest of the project team
• With moderate support of manager, drafts storylines, structures documents and creates end-to-end presentations on strategic recommendations
• Being a sought after thought leader owner on select business topics within larger / complex cross-functional projects
• Able to assess multifaceted implications for Visa of trends and developments and makes sound recommendations; ensures strategic and financial soundness and alignment for any recommendations
• Communicates and presents recommendations and supporting rationale to mid-to-senior management in a clear, concise, and impactful way
• Able to independently manage meetings with working team and cross functional peer
• Leads various ad-hoc internal deliverables as assigned (e.g., monitoring of payment trends, sharing data / insights with other teams within Visa, etc.)

Why this is important to Visa:
The Corporate Strategy Senior Manager is a key player in the Visa Asia Pacific Corporate Strategy team helping the region define and achieve its near-term and long-term strategic priorities. The Manager will work as part of the core team helping drive critical qualitative and quantitative analysis to support the formulation of our strategy. It’s a high visibility and high responsibility role given the strategic nature of team’s work in the region.
 

Get to Know the Team

We are looking for an intern based onsite in Singapore. You will be part of the team behind Singapore's well-loved food site HungryGoWhere, which publishes the latest food news, reviews and recommendations.

Get to Know the Role

As a content creation intern, you will support the HungryGoWhere editorial team to put together compelling content on the growing F&B scene — from food guides and recommendations, to reviews and human interest stories.

The Critical Tasks You Will Perform

• You will pitch and develop stories such as food guides, trend pieces, news and human interest stories, through interviews and research, taking photos to accompany the articles where needed
• You will create video content for HungryGoWhere's social channels
• You will chase leads in the F&B sector and evaluate food-related news tip-offs for possible stories
• You will prepare the articles (with images, where applicable) for publication on the website and help in the management of social media
• You will pursue other stories, features and tasks assigned by the editorial team

ServiceNow is seeking Enterprise Architecture Leaders to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision.  We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions.

While collaborating with customers, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level. The Enterprise Architect will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base and one data model. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners.

What you get to do in this role:

• Lead a team of motivated, innovative and collaborative pre-sales Architects as they engage with our customer to find new technology solutions to create value.
• Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow
• Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work
• Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.
• Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape
• Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels
• Work with architecture development methods, modelling approaches and architecture patterns for integration
• Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.
• Provide thought leadership and collaborate with internal ServiceNow business units
• Identify, lead and contribute to the creation of best practices, white papers, workshops, etc

Team Summary

The team is responsible for owning the holistic post-sale Client Services relationship for Visa’s Global & Regional Sellers in Asia Pacific markets by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes and optimizing client performance.

What a Senior Consultant, Client Success – Global & Regional Sellers, does at Visa:

The Sr. Consultant is a trusted client advocate and works proactively with their client portfolio to enable new capabilities and promote product adoption. The role requires a high level of professionalism, leadership and interpersonal skills to manage relationships with a variety of internal and client stakeholders.

This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and value from Visa products through optimizing their performance. Working in conjunction with the Global & Regional Sellers’ Account Team, you will proactively drive Client Success outcomes. The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive value for our clients and support Visa’s strategy.

In this role, you are expected to:

• Oversee the implementation of new Visa products by coordinating key client and Visa teams to expedite implementation readiness activities and steer the client toward getting faster time to value and maximize adoption of deployed products.
• Ensure client operational goals and success metrics for their overall Visa product landscape are understood.
• Identify additional business opportunities for clients, drive value-added services and new payment flows to increase service quality as well as revenue.
• Proactively identify and drive opportunities to optimize client performance by monitoring client health and liaising with specialist Visa teams as needed.
• Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Global & Regional Sellers’ Account Team, to track client specific outcomes including a client’s adoption and performance of Visa products.
• Drive and deliver initiatives to improve client adoption of products and use of Visa’s self-service tools.
• Establish working relationships with Client Services and other cross-functional subject matter experts to orchestrate consultation to resolve complex client issues and optimize client performance.
• Lead periodic operational reviews with clients and Visa stakeholders.
• Showcase operational excellence by supporting cross-functional initiatives to improve the Client experience, incorporating automated solutions to drive efficiency and productivity.
• As applicable, coordinate with global, regional and/or in-market Client Success team members to maintain a continuous 360-degree view of the Client and deliver a consistent operational relationship experience.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.