Duties and Responsibilities:

• Process purchase requisitions, purchase orders, purchase change orders and requests for quotes from suppliers
• Responsible for procurement business system data input
• Responsible for coordinating subcontract material with sub-tier suppliers and subsequent deliveries to factories Responsible for following up and expediting materials from suppliers
• Responsible for the very best outcome for all material requirements within responsible scope to meet OTD and customer commitments
• Review and analyse quotes from vendors. Coordinate purchasing activities with suppliers, manufacturing, planning and engineering departments to acquire inventories in a cost effective and timely manner
• Responsible for negotiating with vendors to ensure Company is always in an advantageous position
• Ensure accuracy and completeness of database information in Purchasing module
• Responsible for reconciling and managing company inventory movement
• Monitor the costs, schedules and scopes of assigned subcontracts to negotiate highest quality at best value
• Interact closely with suppliers and Engineer/QA to resolve quality issues
• Any other task assigned by the Company

Qualifications:

• Diploma/ Degree in Electronic/ Engineering/ Manufacturing related
• Chartered Institute of Procurement & Supply (CIPS) or similar qualification
• Prior experience in purchasing field for a minimum of 4 years in an electronics manufacturing environment
• ERP and MRP knowledge is required

Job Summary:

• 5 days work
• Location: West Coast
• Basic up to $7000

Job Description:

• Oversee full-set HR and finance operations, ensuring compliance with company policies and statutory requirements.
• Manage end-to-end payroll processing for a team of fewer than 30 headcounts (HCs), including timely and accurate salary disbursements, deductions, and benefits administration.
• Prepare and review monthly financial statements, ensuring the accuracy and completeness of financial data.
• Perform detailed financial analysis to assess business performance, including variance analysis, trend analysis, and forecasting.
• Prepare and present financial charts and reports to senior management, identifying key financial indicators and actionable insights.
• Ensure proper reconciliation of company accounts and maintain up-to-date financial records.
• Monitor and optimize internal controls and financial processes to improve operational efficiency.
• Assist with budget planning and cost control, providing financial guidance and support to various departments.
• Handle tax filings, including corporate tax and employee tax obligations, ensuring timely compliance with relevant tax laws.
• Support audits by providing necessary documentation and working with auditors to complete financial audits.
• Develop and implement HR policies and procedures related to payroll, employee benefits, and financial processes.
• Ensure accurate tracking and reporting of employee leave, attendance, and other HR-related financial data.
• Advise management on financial implications of business decisions, including budgeting, hiring, and compensation.
• Foster strong relationships with external partners (e.g., auditors, tax advisors) and internal stakeholders to enhance financial and HR performance.
• Stay updated on changes in tax regulations, labor laws, and financial reporting standards to ensure compliance.

Qualifications:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• Proven experience in HR, payroll management, and finance operations.
• Strong understanding of financial analysis, reporting, and budgeting.
• Proficient in financial software and HR management systems.
• Excellent communication and interpersonal skills.
• Attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and analytical skills.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Trance Teu (R1988522)

Job Description

1. To manage turnkey projects that encompasses but not limited to budgeting, liaison with venues and external vendors, setup and teardown and show direction

2. To work closely with the creative team and designers from concept to FA and execution

3. Client servicing

4. Manage project timelines

5. To manage daily administrative work and ensure records are kept up to date

6. Able to travel on very last minute notice

7. Able to commit to long working hours during peak periods

Job Requirements

1. Able to multitask

3. Proficient in MS office

Experience in Event Planning and Execution

Conduct Short and Long-Term planning and management of events

Managing deadlines & progress across the team to ensure the program is delivered on time and on budget

Manage emails, phones and coordinate meetings , ensuring efficient workflow and effective communication within the team

Good customer service and teamwork

Strong Organisation and multasking abilities

Be prepared for weekend/PH and shift work

Job Descriptions

• Manage 360 end-to-end recruitment process
• Identify new business opportunities and establish relationships with potential clients
• Liaise with clients to understand their hiring needs and expectations
• Manage the full recruitment process, from sourcing, screening, interviewing and selecting the right candidates according to clients’ requirement
• Provide good customer service to clients and candidates

Requirements

• Diploma or Degree in any discipline
• Proven track record in sales and account management in any field
• Persuasive, resilience, driven and willing to take on new challenges
• Energetic, self-motivated and proactive
• Good interpersonal and communication skills

Please submit your application by emailing a detailed copy of your updated resume to [email protected]

We regret only short-listed candidate will be notified. All applications will be treated with the strictest confidence.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Job Description:

- Admin Assistant

- 9am to 6pm, 5 days week

- Product training will be provided

1. Sales order processing

2. Assist in sales-related tasks (answering customer inquiries, preparing reports and etc.)

3. Assist in maintaining stock level and stock reconciliation

4. Assist in office administrative works

5. Perform other ad hoc tasks as requested by supervisor

Requirements:

1. Effective communication skills

2. Possess a positive work attitude

3. Ability to work in a fast-paced environment

4. Able to work independently

5. Proficient in Microsoft office

Shortlisted candidates will be notified with email for interview arrangement.

Social Media Marketing Manager

Location: Ubi
Working Hours: 9am to 6pm, Monday to Friday

Key Responsibilities:

• Conceptualize and produce content for our social media schedule, including identifying/creating visual materials, copywriting, scheduling, and posting.
• Making and managing posts on social media platforms like Facebook, Instagram, TikTok, and others when necessary.
• Keeping an eye on new trends, topics, hashtags, and features on social media to help our online presence grow and improve.
• Actively interacting with our online community every day, including responding to comments and direct messages promptly.
• Coordinating with social media influencers, videographers, photographers, and outside vendors as necessary for campaigns or events.

For this position, we seek candidates who possess:

• Minimum of 3 years experience in handling digital and social media marketing posts/platforms.
• A robust and current understanding of utilizing different social media marketing platforms and tools.
• Practical experience in implementing and refining social media posts.
• Skill in crafting captivating content, which includes creating visual assets and writing engaging copy.
• Solid understanding of digital marketing concepts and best practices.

Requirements:

Minimum Bachelor Degree in Social Media Marketing or similar qualification.

Proficiency in Adobe Photoshop, Illustrator, InDesign, Canva, Adobe Premiere Pro. Photography skills is a plus

Job Responsibilities

• Manage, support, and monitor all aspects of the company’s IT infrastructure
• Troubleshoot technical issues and provide timely and effective solutions
• Coordinate closely with support teams to test and deploy defect fixes, enhancements and patches to production environment.
• Provide application support, liaise with user and application vendor to resolve incident and recover service.
• Analyze, investigate, program, test and maintain IT applications using SQL script or other software tools.
• Provide technical expertise on analysing and providing best solution on technical issues in timely and efficiently.
• Formulate a problem solving and decision-making approach to handle issues
• Define action and work plans to address the issues
• Classify change requests according to business guidelines and IT business project plan;
• Do a Trend Analysis all issues or incidents and highlight critical and outstanding issues.
• Enhance existing support process to maintain/improve service level and quality.
• Develop and implement a checklist for managing service delivery
• Perform system operations and administration tasks, including checking and monitor multiple systems performance on a daily basis and user management.
• Assist on Project planning
• Manage the applications in scope, covering organizational responsibilities such as preparing meetings with outsource vendors and internal stakeholders;
• Work with various solution teams such as Application Team to provide support of deployment of software releases in UAT and Production environment.
• Prepare Functional, Technical and User Documentation
• Perform installation, setup, configuration, migration, upgrading and testing of software applications
• Backup support for Infrastructure as and when needed
• Support company’s events when required
• Any other duties as and when assigned

Requirements

• Minimum Diploma – preferred in Information Technology, Engineering, Business Administration or other related field.
• At least 3 year of working experience
• Project Management experience (preferred)
• Analytical, problem-solving, customer oriented, leadership, takes initiative
• Experience with functional specifications documentation, testing and conduct user training
• Able to propose and implement technical solutions to meet user needs
• Experience in Consulting Services, Problem Solving

RESPONDSIBLE FOR DESIGN, EXECUTION AND MANAGING PROJECTS. ABLE TO INTERFACE WITH CLIENTS, CONSULTANTS AND SUB-CONTRACTOR. EXCELLENT ABILITY TO MANAGE INTERNAL AND EXTERNAL TEAMS.

MIN.1 YEAR LOCAL EXPERIENCES. GRADUATED FROM A UNIVERSITY THAT IS RECOGNISED BY SINGAPORE BOARD OF ARCHITECTS. MUST BE EXPERIENCED WITH ARCHICAD & PHOTOSHOP SOFTWARE.

Reporting to:

Head of Engineering

Job Overview:

As an AV Programmer, you will play a critical role in designing, programming, and configuring audio-visual systems for our clients. You will collaborate with our project teams to ensure the successful implementation of cutting-edge AV solutions, providing exceptional service and technical expertise.

Responsibilities:

1. System Design: Collaborate with our sales and project teams to understand client requirements and objectives. Design custom AV systems that meet client needs, ensuring compatibility, functionality, and scalability.

2. Programming: Develop and customize control system software for audio-visual equipment. This includes programming control processors, touch panels, and user interfaces to create seamless and intuitive AV solutions.

3. Integration: Configure and integrate various AV components, including audio processors, video switchers, displays, and communication systems, to create unified and reliable AV systems.

4. Testing and Quality Assurance: Conduct thorough testing and quality checks on AV systems to ensure they meet design specifications, work seamlessly, and meet client expectations.

5. Documentation: Create detailed documentation of system designs, programming codes, and configuration settings. Maintain accurate records of project-related information.

6. Client Support: Provide technical support to clients during system installation, commissioning, and user training. Address and resolve technical issues promptly and professionally.

7. Collaboration: Work closely with project managers, engineers, and technicians to ensure project timelines and objectives are met. Collaborate with suppliers and manufacturers to stay updated on the latest AV technologies.

8. Training: Train clients and end-users on the operation of AV systems, providing clear instructions and user documentation.

9. Troubleshooting: Diagnose and troubleshoot technical issues related to AV systems, offering effective solutions and preventive maintenance recommendations.

10. Stay Informed: Stay current with industry trends, emerging technologies, and best practices in AV programming and integration. Pursue relevant certifications and training opportunities.

Professional Skills & Abilities:

· Proven experience in AV system design, programming, and integration

· Proficiency in programming languages such as Crestron, AMX, Extron, or similar

· Strong knowledge of audio-visual equipment, control systems, and signal flow

· Excellent problem-solving skills and attention to detail

· Effective communication and client-facing abilities

· Ability to work collaboratively in a team and meet project deadlines

Qualifications:

· Diploma or Bachelor's degree in Electrical Engineering, Computer Science, or a related field

· Additional preferred certifications, e.g., CTS, CTS-D, CTS-I will be a plus

Admin Coordinator:

We are recognised in the industry for our expertise in Security System field of the highest quality. Dedicated to providing reliable, timely, excellent and safe work concept to our clients. Hence, we are seeking experienced and professional individuals to join our enthusiastic team!

Job Description:

• Manages the end-to-end daily workers and drivers’ job allocation/ day to day operations and schedule
• Coordinate actively with other colleagues, for the job tasks from multiple locations.
• Coordinate sales team and other office staff by managing schedules and communicating relevant information
• Be flexible and ready to plan a good arrangement informed by last minute
• Work closely with internal departments
• Handle and ensure the processing of all arrangements with accuracy and timeliness
• Able to work under pressure
• Other ad hoc duties

Requirements:

• Applicants need to be able to work overtime
• Must have working experiences in Singapore
• Minimum 2 year of experience working as a Coordinator/ Support/ Administrator
• Can start work immediately or at a short notice is an added advantage
• Meticulous and Good communication skills
• Possess strong inter-personal and communication skills and be able to work well with people at all levels in the organization

Other Information:

• Location: Kaki Bukit
• Working hours: 9am to 6pm (Alternate Saturday)

Resumes please INCLUDE:

• Personal particulars
• Education background
• Work experiences in point forms
• All reasons for leaving
• Current and expected salary
• Date of availability / Notice Period

Interested applicants are invited to send your updated resume via Apply Now. We regret that only shortlisted applicants will be notified.

Nurse Clinician is responsible for coordinating, directing, and evaluating of patients’ care and

treatment to ensure best outcome and excellent patient’s care.

Ultimately, you will embrace the nursing practice and standards of care for patients in the

designated unit.

Job responsibilities:

•  Enforce compliance to clinical standards of care and professional code of conduct
•  Facilitate clinical faculty development to support clinical learning
•  Assist the Doctor in the operating theatre
•  Act as a liaison between patients and doctors to ensure that all essential medical communications are clear and accurately converted
•  Administrative support to ensure smooths and efficiency of daily clinic operation
•  Evaluate the quality and appropriateness of nursing care of patients with complex healthcare needs, including documentation, and make appropriate changes in nursing care delivery in collaboration with the doctors and the nursing team.
•  Other ad-hoc task assigned by the Head of Clinical Operations and Doctor

Job Description:

As the Marketing Lead you will set and execute growth objectives to establish the firm as a leader in Real-World Asset (RWA) tokenization. You will own the development and implementation of strategic marketing campaigns, with a focus on growing our brand’s presence in the crypto space.

You will lead the creation of marketing strategies and campaigns tailored for crypto-native audiences, with a focus on community engagement, thought leadership, and media relations. Your role will be pivotal in building a strong digital presence, managing high-impact campaigns, and driving social media engagement to support the firm's growth objectives.

You will also act as the core driver of our narrative, translating the firm's vision into compelling content, partnerships, and ecosystem-building initiatives. Collaborating closely with other teams, you will ensure seamless execution of marketing plans across multiple channels.

Responsibilities:

● Set and deliver growth objectives by designing impactful multi-channel marketing strategies.

● Own and manage social media presence, particularly on Twitter.

● Lead the development and execution of marketing campaigns to drive brand visibility and user acquisition.

● Cultivate and maintain relationships with crypto influencers, media outlets, and ecosystem partners.

● Analyze market trends, competitor activities, and campaign performance, providing actionable insights to improve marketing ROI.

● Collaborate with internal teams to ensure alignment of marketing efforts with product launches, community initiatives, and strategic goals.

● Develop and execute media relations strategies, including press releases, media pitches, and securing features.

● Stay in touch with the crypto community, engaging in industry discussions and thought leadership.

Requirements:

● A degree in Marketing, Business Administration, or a related discipline.

●Minimum 3–5 years of experience in marketing, preferably within the crypto or fintech industry.

● Deep understanding of the crypto ecosystem, DeFI, and RWAs.

● Active participation on crypto Twitter and familiarity with its dynamics.

● Expertise in brand building, campaign management, and social media strategy.

● Strong interpersonal and communication skills, with an ability to engage media and ecosystem partners effectively.

● Proficiency in analytics tools such as Google Analytics and social media insights.

● A creative mindset with the ability to produce engaging written and visual content.

● Strong organizational and project management skills, with experience leading initiatives in a dynamic environment.

• Install, maintain, and repair a variety of products, ranging from cabinets to insulation to tile to drywall
• Perform work in accordance with safety best practices
• Maintain tools and equipment in safe operating condition
• Conduct building inspections and identify needed repairs
• Document repairs and maintain thorough records
• Cut, shape, and alter materials as needed
• Build doors, cabinets, and windows
• Measure and mark materials for alterations

• Install, maintain, and repair a variety of products, ranging from cabinets to insulation to tile to drywall
• Perform work in accordance with safety best practices
• Maintain tools and equipment in safe operating condition
• Conduct building inspections and identify needed repairs
• Document repairs and maintain thorough records
• Cut, shape, and alter materials as needed
• Build doors, cabinets, and windows
• Measure and mark materials for alterations

• Reading blueprints or looking at sketches to determine how to install rebar or mesh
• Figuring out the quantity, size, and shapes of reinforcing rods and determining where to place them
• Preparing rebar and mesh for installation using metal shears, hacksaws, and torches
• Bending or welding rebar together
• Installing cables
• Using pliers to tie wire around rods to fasten them together
• Positioning and securing rods, cables, mesh, or rebar in concrete forms

• Plan, lead, and monitor progress and performance against the project plan, managing day-to-day operations including manpower planning, construction progress monitoring, master schedule preparation, and cost control.
• Manage project costs within approved budgets, including materials, manpower, and machinery cost control for new and ongoing projects.
• Play a key role in the conceptual development of various construction projects, overseeing organization, scheduling, and implementation.
• Collaborate closely with Project Managers, Architects, Engineers, and all stakeholders to minimize errors and ensure smooth project completion.
• Liaise with clients, consultants, sub-contractors, relevant authorities, and developers to resolve site issues and ensure compliance with regulations.
• Handle any other ad-hoc duties and tasks as assigned.
• Issue timely instructions to address delays or emergencies at construction sites.
• Review manpower planning and work schedules to ensure smooth operation and effective delegation of tasks, while enforcing safe and economical methodologies and project standards.

• Evaluate the master programme and monitor work progress
• Prepare cost estimates and monitor progress claim, interim certificate and issue payment response
• Identify potential or actual causes of delay and take preventive or remedial actions
• Monitor submissions and clearances from relevant authorities
• Coordinate a Project Team of consultants, contractors, developer in daily-site activities
• Conduct project briefing and kick start meeting
• Check safety management system and conduct periodic safety inspection
• Conduct feasibility studies and recommendations on the development concept, preliminary programme and budge
• Responsible for periodic progress reports
• Assist on documentations and make recommendation to clients for award of contracts

As a Secretariat Support (Intern) at the World Aquatics Championships 2025, you play a pivotal role in assisting the Secretariat team in the full spectrum of project management, event administration, meeting facilitation and stakeholder management. Your support is also required in the execution of an interactive engagement programme as well as green and sustainable innovation.

Key Responsibilities:

1. Event Management/Administration

• Coordinate event documentation and records.

• Manage event correspondence and communication.

• Provide support in event marketing, execute interactive engagement programme and promote community participation.

2. Communication and Coordination

• Coordinate event meetings and minutes.

• Manage event communication and information flow.

3. Sustainability Initiatives

• Develop and implement sustainability initiatives for the event.

• Coordinate with stakeholders to reduce environmental impact.

• Tracking of sustainability outcomes.

What we are looking for

Requirements

We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. This individual should be a sport advocate through living an active lifestyle and staying active. The ideal candidate will be committed to going above and beyond, demonstrating a strong sense of responsibility and dedication. We value self-starters who excel in both independent work and collaborative team environments. If you share our vision and want to be part of our dynamic team, join us now!

In addition, an ideal candidate should possess the following:

• Must be interested in the aquatic sports industry.

• Academic Background in Sports Management, Physical Education, Communication Studies or a related field.

• Highly organised with the ability to manage multiple priorities simultaneously.

• Excellent Attention to detail with the ability to work independently.

• Strong ability to write and engage with stakeholders.

• Responsible and skilled with computers.

• Ability to work in a fast-paced and dynamic environment under minimal supervision.

• Familiarity with the aquatic sports industry is an advantage.

As a Brand (Intern) at the World Aquatics Championships 2025, you will work in close collaboration with team members to support in protecting the event's brand integrity and ensure brand consistency across all venues, platforms and merchandise programme, including prominent branding across city spaces, hotels and competition venues.

Key Responsibilities:

• Support the branding team in managing branding and publicity for World Aquatics Championships - Singapore 2025 (WCH 2025)

• Assist in enforcing brand protection pre and during event at venues and related marketing activations

• Liaise with appointed brand and design agency on timely delivery of project items

• Checking through artwork files and ensuring proper application of WCH 2025 branding

• Work closely with appointed vendor to produce mascots housing and mascots activations for events and roadshows

• Work closely with appointed vendor to procure and produce roadshow engagement items

• Ensure high quality standards and proper application of WCH 2025 branding on merchandising and roadshow engagement items

• Monitor and alert team on counterfeit merchandise and other ambush marketing programmes

• Brief and oversee volunteers during event period

• Assist with day-to-day branding and marketing tasks and coordinate marketing projects

What we are looking for

Requirements

We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. This individual should be a sport advocate through living an active lifestyle and staying active. If you share our vision and want to be part of our dynamic team, join us now!

In addition, an ideal candidate should possess the following:

• Must be interested in the aquatic sports industry.

• Academic Background in Sports Management, Physical Education, Broadcast Media, Communication Studies or a related field.

• Interest in Branding and Merchandising in Sporting Events.

• Highly organised with the ability to manage multiple priorities simultaneously.

• Excellent Attention to detail with the ability to work independently.

• Strong ability to write and engage with stakeholders.

• Responsible and skilled with computers.

• Ability to work in a fast-paced and dynamic environment under minimal supervision.

• Familiarity with the aquatic sports industry is an advantage.

Benefits:

• Basic Salary up to $2,000 with yearly increment based on performance.
• 5.5 days (Alternate Saturday), Monday to Thursday (9am to 7pm or 10am to 8pm) depending on roster | Friday (9am to 6pm)
• Entitled for $50 shift allowance upon completion of working timing on 10am to 8pm for two weeks
• Paid sick leave
• Training & professional development
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Call Centre Agent located in Sims Ln. Our clients are in the Freight Forwarding Industry. You will be responsible for managing inbound and outbound collection calls within a call center environment, where you’ll clearly communicate and explain payment breakdowns to customers. Key responsibilities include following up on overdue accounts to meet collection targets on behalf of clients from banks, telecom service providers, and commercial clients. Additionally, the role requires negotiating repayment amounts and payment schedules with customers, enhancing overall collection efficiency, and reducing delinquency rates. Other duties may be assigned as needed to support the team and achieve collection goals.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Possess at least 2 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection (in a call center environment)

As an Intern, Transport Administration at the World Aquatics Championships 2025 (‘WCH’), you are supporting the Deputy Director and the transportation team. Your responsibilities include transport administration and liaison with various stakeholders, with a focus on ensuring quality, efficient, integrated and seamless transport service during WCH 2025.

In this role, You will,

• Perform daily administrative tasks such as data extraction, mapping of data, calendar scheduling etc..

• Liase with vendor, transport desk and/or transport liaison officer on transport planning and/or activation

• Assist with the briefing or training of transport volunteers.

• Assist to coordinate, schedule and/or book for transport services

• Assist with the creation of Transport Handbook.

• Prepare slides required for meetings and presentations.

• Observe PDPA regulations when handling all persona data.

• Support the knowledge management after games-time

What we are looking for:

Requirements

We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the team. This individual should be a sport advocate through living an active lifestyle and staying active. If you share our vision and want to be part of our dynamic team, join us now!

In addition, an ideal candidate should possess the following:

• Previous experience in transport or event management or logistics and supply chain management.

• Knowledge of relevant software such as MS Teams, OneDrive and Sharepoint.

• Current student studying Nitec/WSDip/Diploma/Degree in Logistics and Supply Chain Management, Business Administration, Event Management or a related field.

• Highly organized with the ability to manage multiple priorities simultaneously.

• Strong ability to write and engage with stakeholders.

• Ability to work in a fast-paced and dynamic environment under minimal supervision.

• Familiarity with the transport operations is an advantage.

• Flexibility to work irregular hours and travel as needed before and during the event, including weekends and public holidays during pre-games or games-time.

• Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
• Review staff roster to ensure adequate manpower for each outlet
• Analyse inventory levels to propose purchases for the outlet
• Monitor and report sales, quality and service performance of the outlet
• Develop strategies to achieve sales targets according to customers' profiles
• Plan operational budgets for the outlet
• Coordinate crisis response and recovery activities in accordance with business continuity policies
• Interview and train new staff
• Communicate with Chef on guests’ requirements, and always maintain a close and professional working relationship with the kitchen
• Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales
• Develop and review new and existing work processes and procedures in accordance with process improvement reviews
• Propose to management on the initiatives for continuous improvement within the outlet
• Analyse workplace performance and processes to identify opportunities for innovation, improved work practices and utilisation of emerging technology
• Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
• Formulate SOP and implement the system and policies for efficient operations
• Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
• Perform audit on staff's compliance with the organisation's Workplace Safety and Health (WSH) policies and procedures
• Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
• Analyse current customers' profiles and preferences to provide targeted recommendations
• Maintain a close and professional relationship with regular clientele
• Deploy customer service standards within the outlet to drive organisation's customer experience goal
• Recommend initiatives to minimise customer service performance gaps
• Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation
• Implement customer loyalty strategies
• Monitor team's compliance with the organisation's personal, food and beverage hygiene standards
• Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs) & Workplace Safety and Health (WSH) policies and procedures
• Monitor outlet's compliance with legislative requirements pertaining to handling and consumption of alcoholic beverages

• Quality-checks for new shipment arrival and ensure our products always in good quality.
• Arranging for sample tasting (in house evaluation).
• Input and update product information in Navision In-house System.
• Sourcing for potential new products
• Liaise with manufacturers for quality issue, product development, customers’ enquiries and regulatory documents requisition.
• Check the compliance of new and existing finished goods against the necessary legislative and regulatory requirements.
• To maintain the halal certification and ensure that products and warehouse premises always comply with MUIS Halal requirements.
• Communicate with HSA and SFA pertaining to product's classification, ingredient checking or product related issues.
• Communicate with NEA and other governmental agencies
• Ensure compliance of product formulations, product labels, and health claims to meet regulatory requirements
• Work with inter department colleagues e.g Skills Development, Marketing & Exports.
• Liaise with Marketing department on new product artwork/amendments, brochure, EDM and infographic regulatory checking
• Sending of products for testing locally, where necessary, in order to comply with the respective authorities’ regulatory legislations/requirements
• To facilitate product registration in Malaysia and other countries (Export), where required.
• Jobs as assigned by Managers/Group Head within the LAC Global Group.

Requirements:

• Diploma or degree in Chemistry, Food Science, Biotechnology, Food Technology, Nutrition or Food Chemistry.
• Preferably food industry/QA background with at least 1 year working experience.
• Independent, go-getter, pro-active and analytical mind
• Multilingual (Fluency in English, Mandarin and/ additional language is an advantage) (in order to liaise with Mandarin suppliers)
• Possess network within functional foods and beverages sector
• Knowledge in Microsoft in Excel, PowerPoint and words

We are looking for a dedicated ITSM Principal Engineer with at least 2-3 years of experience in ITSM to join our growing team. In this role, you will be responsible for implementing and managing IT Service Management (ITSM) processes and tools to improve service delivery and support for our external clients. You will work closely with cross-functional teams to ensure best practices are followed and that our IT services align with business objectives.

Key Responsibilities:

• Design, implement, and optimize ITSM processes, including Incident Management, Change Management, Problem Management, and Service Request Management.
• Administer and support ITSM tools (e.g., BMC, ServiceNow, Jira Service Management) to enhance service delivery and reporting capabilities.
• Collaborate with IT and business teams to define service levels, create service catalogues, and ensure compliance with agreed-upon service level agreements (SLAs).
• Analyse service performance metrics and trends to identify areas for improvement and implement solutions.
• Collaborate with the sales team to understand client requirements and demonstrate how our ITSM solutions can address their specific needs.
• Prepare and deliver presentations, demos, and workshops to potential clients showcasing the capabilities and benefits of our ITSM tools.
• Facilitate training sessions and workshops to promote ITSM best practices and tool usage across the organization.
• Assist in the development and maintenance of ITSM documentation, including process flows, user guides, and knowledge articles.
• Participate in continuous improvement initiatives to enhance IT service quality and efficiency.

Job Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 2-3 years of experience in Design, Implement or operations of IT Service Management tools or a related role, with a strong focus on ITSM tools and processes.
• Proficiency in ITSM platforms such as BMC, ServiceNow, Jira Service Management, or similar tools in deployment and operations.
• Understanding of ITIL (Information Technology Infrastructure Library) frameworks and best practices.
• Experience with incident, change, and problem management processes.