We are looking for a motivated and detail-oriented Customer Service Representative/Exec with a strong knowledge of Crypto to join our expanding team. As a senior team member, you will not only be the voice of Independent Reserve, delivering an exceptional and personal experience that builds trust and loyalty with every single interaction, but you will also serve as the escalation point for more complex customer issues. Your experience and skill in this field will allow you to resolve escalated issues effectively or direct them to higher-level management as needed.

The ideal candidate will have a solutions-driven and critical thinking mindset who is genuinely delighted to help customers.

Based in our Singapore office, you will support customers across Singapore, Australia, and the APAC region on a full-time basis. Reporting to the COO in Singapore, you’ll collaborate closely with teams across the business, including the OTC Desk, KYC, Compliance, and Sales.

Important Note: To ensure you’re fully equipped for this role, you will participate in a comprehensive three-month training program in Sydney, Australia. Independent Reserve will cover all travel and accommodation expenses during this period, allowing you to immerse yourself in our operations, learn directly from our Australian team, and build valuable connections with key stakeholders.

An integral role with plenty of growth and development opportunities, some of the key responsibilities will include:

• Responding to customer queries or concerns by email or phone, in a professional and timely manner.
• Serving as an escalation point for more complex customer issues and using your judgement to determine when matters require senior management’s involvement.
• Effectively and empathetically engaging with customers to identify needs and resolve concerns, including the appropriate handling of customers in vulnerable circumstances.
• Diagnosing and troubleshooting customer technical issues, including issues with devices, account access, login difficulties, and transaction errors.
• Identifying and reporting any customer request or account irregularities and proactively communicating with customers to understand their objectives and provide solutions.
• Collaborating with sales to assist with onboarding and gain a thorough understanding of the client's expectations and requirements.
• Collaborating with the KYC team to facilitate and assist with the client verification process.
• Maintaining accurate records of customer interactions and providing the business with valuable feedback and insights to improve our service.
• Staying up to date with industry trends and company policies to provide current and accurate information to customers.
• Staying up to date with regulatory training from Compliance and KYC.

Key Requirements

• Ideally 5+ years of customer service or customer support experience; previous experience in crypto or Fintech is advantageous but not essential.
• Knowledge of Bitcoin and other cryptocurrencies.
• Bi-lingual in Mandarin and English.
• General technical proficiency and familiarity with different operating systems, devices and security protocols such as 2FA.
• Strong attention to detail.
• Excellent written and verbal communication skills.
• Ability to prioritise and handle multiple customer queries or issues simultaneously without sacrificing the quality of service.
• Comfortable working with Google Suite, Slack, and quick to adapt to new systems.
  Ability to communicate with customers at both a technical and non-technical level.
  Proven ability to find solutions and defuse difficult situations with customers.
• Experience working in a customer-centric and dynamic environment.

Other skills and experience which would be ideal:

Familiarity with the mechanics of cryptocurrency trading as well as a solid understanding of blockchain technology, including how transactions work, types of wallets, etc.

Experience/knowledge of KYC and AML/CTF protocols.

About Independent Reserve

Founded in 2013, Independent Reserve is one of Australia’s most secure and trusted cryptocurrency exchanges, with a mission to transform digital asset technology into secure, regulated financial services.

With over 300,000 customers in Australia, New Zealand, and Singapore, we provide services like Bitcoin and Ethereum trading, an OTC desk, AutoTrader, API connectivity, and world-class security.

In 2021, Independent Reserve became the first cryptocurrency exchange in Singapore to receive a PSA license from MAS, standing out among 170 global competitors.

As we continue to grow, we’re looking for talented individuals to join our team and be part of our exciting journey in the cryptocurrency space.

This an in-office role so please do not apply if you are looking for a remote or hybrid role.

''Talent is a gift of nature, but Experiences is a work of craft"

As a organisation, we stands out as an influential force, consistently elevating our team's skills to maximize their potential. This has propelled us to become one of the top-performing and progressive Sales & Marketing groups. We help you to build your experience up & having a great desire to excel is just what you need at the start.

Responsibilities

* Engaging clients through face to face marketing

* Brand enhancement of our reputable clients and their respective services

* Team Planning & execute marketing strategies

Requirements

* Team Player

* ⁠Desire to learn & improve in personal development

* ⁠Great Interpersonal, Communication, & people skills is a plus point

Benefits

* Personalized 1-1 mentorship

* Exciting travel opportunities

* Refinement of personal skills

Our passion lies in helping and making a difference in the lives around us. We have build up many success stories & the next one could be you.

Be part of our team today. Your journey doesn't have to be ordinary.

"APPLY NOW" ! We regret that only shortlisted candidates will be notified.

• Position title: Sales Engineer
• Location: Loyang Way, Loyang Industrial Estate
• Working Days: Mon - Fri
• Working hours: 830 a.m. to 530p.m.
• Salary: $3,000 - $4,500 (depends on experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position Overview:
We are seeking a motivated and experienced Sales Engineer to join our team. The Sales Engineer will play a critical role in driving sales and delivering technical solutions that meet our clients’ needs. This role requires a blend of technical expertise and sales acumen, as you will work closely with customers to understand their requirements, present tailored solutions, and support the sales process from inception through to implementation.

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up to date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Requirements

• Education: Bachelor’s degree in engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel: Required to support regional customers in Southeast Asia (30-40%).

• Position: Career Consultant
• Working Mode: Hybrid
• HQ Location: West gate
• Working Hours: 9am- 6pm
• Salary : $4,500 - $5,000 + incentives (Depends on experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Responsibilities

a. Client Engagement
• Clarify and manage Job Seeker expectations of the programme including responsibilities of both parties, data protection and programme requirements in order to achieve buy-in
• Provide career consultancy support including resume tailoring, interview preparation, exploration of alternative career options, etc. according to Job Seeker needs
• Identify barriers to employment, job goals and various training needs to develop mutually agreed upon Action Plan to support Job Seeker back into employment
• Hold regular follow-up appointments to provide accountability and monitor progress on Action Plan, adjusting along the way as necessary
• Motivate, encourage and empower Job Seekers throughout their job search journey

b. Business Partnering
• Work with the business development team to communicate and value-add of company/ CMP Programme to build relationships with employers and secure new vacancies
• Understand employer business needs and partner with them to fulfil their hiring requirements by matching suitable Job Seekers accordingly
• Research and maintain up-to-date knowledge of the local labour market, employers and industry sectors

c. In-Work Support
• Support Job Seekers through their first 12 months of new employment via monthly calls to ensure sustained employment
• Assist Job Seekers with adjusting to their new work environment, troubleshooting any issues that may affect sustained employment

d. Administration & Quality
• Adhere to company, Project and WSG guidelines, policies, and procedures at all times
• Document all correspondences and support rendered to Job Seekers on CRM system
• Ensure Job Seeker details on all systems are updated in a timely and accurate manner
• Provide accurate and timely reporting on all relevant activities
• Maintain strict confidentiality of Job Seeker information in accordance to PDPA requirements

Job Requirements
• Minimum Diploma / Degree qualification
• Minimum 4 years of working experience with relevant transferable straits
• IT-savvy with the ability to pick up new systems / software
• Experience working in a customer facing environment
• Evidence of setting and achieving targets across a broad range of KPIs

• Position: Desktop Support Engineer (Band 1)
• Working Location: Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,300-$2.800

Interested applicants can also send your resume to WA: +65 88278712(Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

• Position: Senior Accountant
• Location: South West
• Working Day : Monday - Friday
• Working Timing : 9am-6pm ( Flexi)
• Salary : $5,000

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Main Responsibilities:
Reports to the Group Finance Manager.
Responsible for all day-to-day accounting, financial reporting, taxation and involved in operations matter such as arranging for delivery, sales order and Purchase order.
Handles a full set of accounts, monitors AR, AP and payroll, and assists in compliance with local statutory requirements, e.g., audit, tax, company law and secretarial issues.
Ensure timely preparation and submission of monthly management reports to regional headquarters.
Liaise with auditors, tax agents, banks, company secretaries, government and other statutory bodies; and
Ensure effective management of treasury and proper utilization of funds with updated cash flow report.

Requirements:
Minimum a Degree in Accountancy or its equivalent with at least 4 years of relevant working experience.
Possess sound knowledge of accounting practices, tax laws and regulations.

• Position title : Junior Marine Surveyor
• Location: Office at Harbourfront
• Working Location: Islandwide [On ship]
• Working Days: 5 Day A Week
• Working hours : 0830 hrs to 1730 hrs [Prepared to work irregular hour due to ship schedule/Public Holiday]
• Salary : Basic $2300 excluding overtime

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope

• To attend / carry out various types of survey on board ship and sites on cargo, cargo measuring equipment and marine related activities.
• To perform marine survey onboard vessels and cargo inspection on sites in order to assess and report on their condition for insurance claim.
• To verify the equipment onboard vessel to ensure compliance with various standards or specifications.

Job Requirement

• Nitec/ITE related in marine or Diploma in Nautical, Maritime Studies, Marine Engineering or Marine related from a local polytechnic/private institution.
• Experience onboard vessel will be an advantage.
• Prepare to work at irregular hours including Public Holidays due to ship schedule.
• Opportunity to travel overseas upon satisfactorily performance and skill.
• Successful candidate will be on six months' probation.

• Cleaner cum cook - preschool
• Working days: Monday - Friday
• Salary: $1500-$1800
• Location: Islandwide

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

Cook

• Simple cook for student
• Ensure hygiene of kitchen, wash dishes

Cleaner

• To sweep and mop floors daily.
• Vacuum classroom floor, mop classroom floor with disinfectant, clean and wash classroom tables, chairs and school equipment and devices.
• Ensure toilets and hand wash basins throughout the centre are stocked toilet paper and hand soap.
• To empty all waste, rubbish and recyclables in the appropriate disposal area.
• Perform any other duties assigned by your superiors.

Contract duration: 12 months

Work location: Eunos

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3500 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder
• Possess 1 - 2 years in a call centre environment, preferably in the financial industry
• Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2493

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Role Summary

Our client is seeking an experienced Network Professional to oversee our Group network infrastructure across Asia. As Regional Network Lead, you will lead strategic regional initiatives and ensure the operational excellence of client’s network infrastructure, guaranteeing secure, high-performing connectivity that empowers our Maisons and drives business growth. This critical role oversees the design, implementation, and ongoing management of our network systems across the region, collaborating closely with global and regional IT and security teams, our partners and our Maisons.

Main Responsibilities

APAC Shared Offices Network:

• Responsible for the architecture, design, implementation, and ongoing evolution of the network infrastructure supporting client’s Shared Offices across the APAC region, ensuring alignment with client Central's network designs, strategy, and policies.
• Serve as the primary and on-site (Singapore) support contact for operations teams, Maisons, and subsidiaries integrating with or currently using Shared Office network resources.
• Lead and contribute to strategic regional network initiatives, using an analytical approach to identify opportunities for group-level efficiencies and cost optimization for Maisons.
• Proactively work with Operations teams to review network performance, analyze network events and security incidents, and implement preventative measures to address bottlenecks, vulnerabilities, and security risks.
• Manage network inventories, proactively maintain warranties and maintenance schedules for critical network equipment, and implement and maintain necessary security measures in collaboration with global and regional security teams.
• Establish and maintain comprehensive network documentation, including network diagrams, configurations, operational procedures, change management processes, and disaster recovery plans.
• Contribute to the development and maintenance of Group Network Blueprints, providing APAC-specific context and repeatable solutions for regional Maisons.
• Accountable for the full lifecycle of regional network projects, from developing business cases and performing implementations to transitioning solutions to operations.
• This includes hands-on involvement in device deployments, configurations, and patching within office environments.
• Implementing and supporting the deployment of enterprise-level network solutions, including firewalls (Meraki MX, FortiGate, Palo Alto Networks), switches (Meraki, Cisco, Huawei), wireless access points (Meraki, Cisco, Huawei), and other necessary network devices.

Support for client’s Network Central:

• Oversee P1/P2 network troubleshooting efforts, guiding operations members and Maisons’ peers, and leading root cause analysis of complex issues, primarily for the Singapore Telco node (data centers) but potentially extending to other Asia Telco Nodes and globally.
• Manage incident and change support, on-site operations (including device installations and cabling), troubleshooting, and governance activities within the Singapore Telco Node (data centers) on behalf of the Network Central team.
• Proactively notify and serve as the primary technical contact for regional Maisons to clarify the impacts of planned changes in client’s Shared environments.
• Manage network-related projects for the Singapore Telco Node, deploying hardware, patching, preparing configurations, and collaborating with vendors and central teams to ensure successful implementation.
• Effectively collaborate with technology partners, vendors, Maisons, and Central IT teams to enforce governance, deliver timely and successful project outcomes, and maintain seamless network operations.
• Organize network communities across the region to promote the sharing of solutions and best practices and capture new topics for Central’s attention.
• Ensure that Network Central standards are known, enforced, and used regionally by Maisons.
• Establish and maintain detailed network documentation, inventories, change management procedures, and disaster recovery plans.

Qualifications & Experience

• Bachelor’s in Information Technology or relevant fields.
• Over 10 years of extensive network administration and implementation experience.
• Expert-level knowledge of network protocols (TCP/IP, BGP, OSPF, etc.), network security concepts, and firewall technologies (Cisco/Huawei Routers, Switches, Meraki MX/MS, FortiGate, Palo Alto Networks).
• Prior experience handling network deployments and planning in office and data center environments is must.
• Exceptional troubleshooting and analytical skills, with the ability to resolve complex network outages quickly.
• Strong communication and collaboration abilities with presentation skills, effective in both technical and non-technical settings.
• Experience working in a multinational environment with complex organizations and across various teams.
• Customer-oriented mindset with a focus on problem-solving and constant service improvement.
• Ability to manage multiple projects, prioritize tasks, and drive results in a fast-paced environment.
• Ability to lead P1/P2 incident response and resolution.
• Experience with Meraki solutions (SD-WAN, Wireless, and LAN). (Preferred)

• Working alongside project lead in managing survey operations for company-based surveys.
• Acting as liaison for collection teams and other teams (e.g. Systems for technical troubleshooting, training for concept questions)
• Working with the various teams to secure support for the collection teams (e.g. Ensuring they have the needed templates or data on hand to do their job)
• Making data driven decisions to achieve survey targets
• Supporting the collection teams with data and direction Conduct after-action reviews to improve processes and propose new initiatives
• Preparing survey related administrative matters (e.g. Crafting email notifications, compiling feedback)

Requirements

• Experience with planning and overseeing research project
• Strong Excel skills are a must
• Strong grasp of English, demonstrate ability to articulate instructions clearly
• Programming/Coding knowledge is a plus (R, Python)
• Strong analytical skills, technically driven, problem solver, results-oriented
• Able to do basic data transformation, and interpret data into instructions
• Work duration: 6 + 6 months
• Working hours: Monday – Friday: 9.00am – 6:30pm
• Salary up to $3,800
• Location: Central

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:10576

The Company

Be part of a large and renowned conglomerate that provides visible career development opportunities globally. Due to evolving business needs, we are recruiting for a seasoned Senior Finance Manager with proven track record in group consolidation and reporting.

The Role

Reporting to the Finance Director and working in a team, you will be responsible for the group consolidation and financial reporting, quarterly SGX announcement, preparing financial statements and annual report for the Group. You will also prepare group forecasts and budgets as well as other ad-hoc reports. Other key responsibilities include being an advisor to business units on consolidation and group accounting policies as well as the implementation of the new Group financial reporting system. You will also be the key point of contact with external auditors and consultants.

Your Profile

To qualify for this role, you must be a Chartered Accountant and have a Degree in Accountancy

with minimum 10 years of relevant work experience from both Big 4 Audit and Commercial firms. It is essential to have strong technical competency in SGX reporting and group consolidation. We are looking for a strong leader who is decisive, analytical and possesses excellent problem-solving and interpersonal skills.

Apply Today

Please send your resume, in WORD format only and quote reference number Ref No GC13064284, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gina Chia EA Registration no.: R1109282

COMPANY DESCRIPTION

About the Company

JERA Global Markets (JERAGM) is a leading utility-backed seaborne energy trader specialising in LNG, coal and freight. A joint venture between majority shareholder JERA Co., Inc. and EDF Trading, JERAGM's shareholders are among the world's major utilities.

JERAGM operates one of the largest energy portfolios in the world which gives it an in-depth understanding of the way local, regional and international energy markets behave. Its in-depth knowledge and market insights enable us to capture trading opportunities, optimise portfolios, create value and enhance security of supply for our customers.

Headquartered in Singapore, JERAGM has a global talent pool of close to 300 people across offices located in four strategic locations: Singapore, Japan (Tokyo), the UK (London) and the US (Houston).

JERAGM is strongly capitalised with over US$500 million in paid up capital and a total equity of US$4 billion. JERAGM has retained its A+ Stable rating from R&I, attributable to a robust business model and solid financial base.

RESPONSIBILITIES

Position Description

JERAGM is embarking on a transition from a CTRM-centric technology architecture to a data-centric model, termed as the Digital Data Hub (DDH), to enhance scalability and stability. The first phase involves the integration of a new event-based, near real-time Risk system called Topaz.

The primary objectives for JERAGM include decoupling from the existing CTRM system (Allegro) and establishing a long-term, purpose-built platform to integrate multiple systems, services, and business operations seamlessly, quickly, and cost-effectively in the future.

We are seeking an experienced software engineer to assist in this multi-year programme of work.

In this role, the software engineer will be responsible for designing, developing, and delivering production-quality software for the DDH platform. They will also play a key role in ensuring the reliability of our production systems and troubleshooting any issues to support the company's business operations.

Position purpose

As a Software Engineer at JERAGM, you will:

• Participate in the evolution and maintenance of our DDH platform.

• Develop new features and troubleshoot issues in a decentralized, microservices-based architecture, encompassing data integration services, APIs for both end-users and IT systems, real-time data processors, and web applications.

• Develop, maintain, and upgrade tools to ensure optimal observability across the platform, including user interfaces, analytics, and reporting systems.

• Actively participate in Level 2 production support. Ensure timely response and resolution of critical incidents affecting system availability.

• Exhibit a strong engineering focus and a commitment to quality delivery, while navigating time constraints, risks, and costs in our fast-paced, results-driven trading environment.

• Design purpose-driven technical architectures, owning the system architecture and technology selection to deliver solutions that meet business needs. Ensure adherence to architectural designs throughout the development process.

• Implement robust systems using modern software engineering techniques, emphasising automation to enhance efficiency, maintain quality, and boost productivity, including automated testing, continuous integration, and automated deployment

• Foster close collaboration with IT stakeholders to align with the overarching IT strategy, encompassing business architecture, infrastructure architecture, and technology

• Partner with the IT Operations/Infrastructure team to deploy solutions into JERAGM's IT infrastructure sustainably, considering scalability, security, and performance to ensure efficient integration with existing systems and infrastructure.

• Promote knowledge continuity by liaising closely with other IT stakeholders. Create comprehensive documentation detailing system configurations, processes, and troubleshooting guidelines.

Key Qualifications and Experience

As a Software Engineer at JERAGM, you must have the following experience:

• Demonstrated experience in maintaining and supporting production systems.

• Proficiency in the .NET ecosystem, demonstrating in-depth expertise in:
  • Event-driven architecture and data processing, utilizing frameworks such as Azure Event Hubs or Apache Kafka.
  • Advanced debugging and troubleshooting skills within the .NET environment, including performance optimization and monitoring.

• In-depth understanding of microservices-based systems, including designing, deploying and managing distributed, scalable services.

• Experience in investigating, troubleshooting and developing API systems, including both REST and GRPC. Familiarity with industry-standard tools commonly used for API development, such as Postman.

• Experience with both relational and document-based databases, with strong SQL expertise; experience with Cosmos DB is highly preferred.

• Familiarity with cloud PaaS and IaaS (Microsoft Azure preferred).

In addition, the following qualifications will be a significant advantage:

• Experience in developing containerized microservice architectures using technologies like Docker and Kubernetes.

• Familiarity with GraphQL.

• Familiarity with Python or willing to learn.

• Familiarity with a range of software development tools, such as source code management (e.g. Azure DevOps, Git), build and release management (e.g. Azure DevOps Pipelines) and test automation (e.g. unit testing tools, BDD tools like Cucumber/Gherkin).
• Experience working on multiple projects as a Software Engineer within a multi-disciplinary team, being proactive in taking ownership your deliverables, while collaborating across the team, following the direction set by technical and delivery leads.

• Some familiarity with the mechanics of financial markets, preferably with a focus on commodities, ideally through direct experience in building software within an energy commodity trading organisation.

Position – Warehouse Assistant

• Working Day: 5.5Days (9am-6pm ; 9am-2pm)
• Location: 34 Tech Park Cres, Singapore 638100 (Tuas Crescent)
• Salary: $2,000 - $2,300 + OT + AWS

Requirement:

• At least 1 year’s relevant experience

Job Responsibility:

1. Processing Incoming Goods:

• Receive and process incoming goods, including stock and raw materials.
  Unload and unpack items from delivery trucks or transport vehicles.
  Scan, sort, and organize goods based on weight, size, type, and other characteristics.
  Label items with relevant information and place them in the appropriate storage section.
  

2. Inspecting and Verifying Items:

• Inspect goods for defects, damage, or missing parts.
  Verify that items meet required specifications and standards.
  Ensure accuracy in inventory records.
  

3. Handling Outgoing Shipments:

• Prepare orders for shipment.
  Pack items securely for delivery.
  Coordinate with shipping carriers and ensure timely dispatch.
  

4. Maintaining Inventory Records:

• Update inventory databases or systems.
  Monitor stock levels and reorder supplies as needed.
  Assist in regular stocktaking and cycle counting.
  

5. Assisting with Equipment and Machinery:

• Operate forklifts, pallet jacks, or other handling equipment (if certified).
  Safely handle machinery and follow safety protocols.
  

6. Maintaining Cleanliness and Safety:

• Keep the warehouse organized and clean.
  Adhere to safety guidelines and report any hazards.
  

7. Collaborating with Team Members:

• Any assigned ad hoc task & work closely with other warehouse staff, supervisors, and managers.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

About Video Creation Team:

Our team's mission is to empower TikTok users to turn creativity into reality via videos. We build the core video creation product to support tens of millions of TikTok creators every day. All the viral props and effects you find on TikTok are developed by us, via close collaboration with TikTok AR effects and multimedia teams. Our goal is to build the world's best video creation software. On this team, you will be working with our XFN partners to define a world-class video creation experience, designing the architecture of TikTok video creation tools and pipelines, and shipping cutting-edge features to take TikTok to the next level.

1. Investigate and build cutting edge AI features for TikTok's camera effect platform

2. Build SDK that houses AI technologies and high-performance graphics rendering engine

3. Design and implement software architecture and frameworks for camera and effect processing pipelines

4. Profile and optimize real-time systems to achieve the best performance possible

Qualifications

Minimum Qualifications

- Extensive AI/CG/ML/AR domain knowledge and development experience

- Expertise in C/C++

- Expertise with graphics rendering APIs and game engine architecture

- Strong understanding of programming paradigms and design patterns

Preferred Qualifications

- Bachelor or Masters in Computer Science

- Excellent spoken and written communication

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Chauffeur members of the company
• Ensure cleanliness, hygiene, and maintenance of the vehicle
• Arrange for regular servicing and repair of the vehicles when necessary
• Attend to guest pick-up and/or other needs as assigned

Requirements:

• Previous experience as company driver or personal chauffeur
• Warm personality and is not particular about servicing different passengers
• Well-kept and preferably not a smoker
• Safe driving track record for the past 5 years
• Open to work overtime & driving overseas (eg. Malaysia)

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Reponsibilities

• Settlement and arrangement (T/T, Giro, Cheque issue)
• SAP Posting and bank clearing
• LC Documentations
• uploading of bank statements
• Reporting on month-end FX positions and month-end bank account reconciliation
• Input of daily loan transactions in SAP and prepare interest settlement workflow
• Maintain stable daily operation and supporting other units/ affiliates
• Other finance related administrative work

Job Requirement

• Degree/Diploma in finance related field
• Knowledge in SAP is a plus
• Experience within Treasury functions and good understanding of cash management

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impacts on ourselves, our company, and the communities we serve.

Join us.

About the Team

TikTok Product Infrastructure team's goal is to provide the best user experiences to create, consume, and enjoy content on TikTok. This team is focused on improving usability, reliability, scalability, and security of TikTok product structure. If you are interested, we would be delighted to have you join us.

Job Description

1. Responsible for defining and optimizing the user experience of international short video products, enhancing product usability and fluidity.

2. Develop targeted experience optimization strategies based on differences in culture, demographics, network conditions, device types, and other regional factors.

3. Continuously optimize the basic experience through data-driven insights and user understanding to ensure the product experience remains leading.

4. Focus on short video product strategies, proactively explore new technologies in end-to-end scenarios for optimizing both the creation and consumption experience, enhancing both and promoting core data growth.

5. Based on an understanding of users, explore and discover new usage scenarios to create possibilities for further product growth.

Qualifications

Minimum Qualifications

1. Bachelor’s degree or higher, with over 3 years of work experience.

2. Strong data interpretation skills, logical thinking abilities, curiosity, and high self-motivation.

Preferred Qualification

1. Excellent communication and coordination skills, with the ability to collaborate effectively across departments.

2. A global perspective and passion, with continuous attention to global internet products.

3. A relevant technical/design background is a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Role
- As Program Manager: Responsible for the overall strategic steering and coordination of World Programs, as well as customer relationship management for the Program.
- As Managing Insurer: Manage the relationship and commercial activity for a portfolio of clients where another MNC team provides the strategic lead

Future Challenges

- Deliver, through an excellent organization of the customer relationship and first class execution, long-term profitability, high customer satisfaction rating (NPS) translated into high retention performance.
- Identify new cross and up selling business opportunities, build and execute plans to convert these opportunities
- Support the transition to One MNC in the Region

Main Tasks

Under the guidance and reporting to Regional Account Director, APAC, Allianz Trade for Multinationals,

Reach targets of portfolio growth and quality
As Program Manager
- Ensure proper implementation of programs by taking an active role and ownership in the Business Implementation Committee (BIC) and co-ordination of MNC teams both domestically and overseas.
- Secure Renewal by delivering the correct balance of customer need with MNC business targets and metrics, identify cross- and up-selling opportunities, ensure proper pricing and propose consistent terms and conditions during renewal, according to CUW authority rules and guidelines
- Perform Amendment on existing programs/policies by handling and understanding issues in an international framework, ensuring the ongoing integrity of the program and delivery of client needs.
- Review and analyze and implement transfers requests from other BUs to MNC

As Managing Insurer
- Responsible for implementing and issuing the policy at local level
- Train and assist local client during the policy life cycle, render service for the local customer or broker within the execution framework of the Master Agreement
- Report to Program Account Director on performance of managed policies, in terms of risk acceptance and LR, and raising of mid- term amendment requests

Take personal responsibility for the implementation of group-wide quality of service standards
- Service customers based on guidelines of Operational Manual
- Comply with account management standards in regards to MNC processes, business rules and systems.
- Interact and coordinate closely with other core functions (i.e., Risk, Claims, PA) in order to propose a broad customer centric service, as well as other MNC Account Manager Teams and MNC Central Team
As Program Manager
- Apply MNC commercial underwriting standards to ensure profitability and quality of customer portfolio
- Be the main contact person with the Broker and client program management teams

As Managing Insurer
- Interact with broker and client as directed by Program Manager

Business Scope

- AZ Business Lines: Insurance | EH Business Lines: Credit Insurance

- AZ Size: Large | EH Size: Medium

- EH Scope: Global, Regional, Local

Leadership Behaviors

Internal leadership behavior:
- Build relationships with other core functions, other MNC Account Manager Teams and MNC Central Team
- Balance commercial and underwriting objectives
External leadership behavior:
- Convert up-selling opporunities into sales through ability to convince customers

Key Performance Indicators
- Profitability, quality of portfolio, growth (extension, renewals)
- Customer satisfaction and retention (like Net Promoter Score, retention rate, etc.)
- Achievement of service levels per segment
- Timely execution of program renewals, customer requests and program / policies implementations; alignement with process standards.

Typical Functional Skills / Experiences
• Advanced ability to manage and co-ordinate large global / remote teams to achieve objectives
• Advanced knowledge of the credit insurance industry, products and regulations
• Expert ability to manage clients and portfolios of account (programs) on a global basis to deliver best in class customer service
• Advanced ability to work to strategy guidelines to successfully achieve portfolio renewal
• Advanced ability to up and cross sell products during customer interactions to achieve growth targets
• Competent ability to build extensive networks with close contacts to market players and opinion leaders
• Competent knowledge of claims methodologies and the impact of policy conditions
• Expert ability to negotiate with customers in order to achieve results
• Advanced ability to communicate well via all mediums (eg. email, phone) and at all levels of an organisation within a multicultural setting
• Competent ability to operate in a matrix structure
• Competent knowledge of basic IT systems (eg. MS Word, Excel) and ability to learn new systems
• Advanced knowledge of written and spoken English (must) and Chinese(preferred) or other APAC languages (preferred)

Job Description:

• Python (main skill) : Python for Data Migration
• Must be proficient in Oracle/MS SQL
• Proficiency in C# (API endpoint coding is to be done in C#)
• Good to have Informatica knowledge
• Research, Design, develop and maintain high quality software applications and systems.
• Write clean, efficient and maintainable code using various programming languages and frameworks.
• Collaborate with team members to develop and implement software solutions that align with project goals and timelines.
• Analyze user needs and develop software solutions that meet or exceed expectations.

SKILLS: Python, Oracle, MS SQL, C#, API, Informatica

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

• Singapore Based (Marine Parade)
• 4 week days and 1 weekend - Weekdays - 2.30 pm to 9.30 pm, Weekend - 9.30 am to 4.30 pm
• Relevant experiences working as Admin
• Career Progression Opportunities

Job Description

• Responding to customers enquiries (Training provided).
• Collection of fees.
• General office admin tasks (printing, organising, updating of records etc).

Requirement

• Relevant experiences working as Admin.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Customer Service Associate

Salary: $2000 - $2500

Working Hours: 8.15am - 5.15pm (Mon to Fri), 8.15am - 1.15pm (Sat)

Location: Pioneer

Job Scope:

• Process orders through various channels permitted by company, efficiently and timely.
• Must be able to enter a high volume of orders while maintaining accuracy for areas in pricing, quantity, and products.
• Data entry in several different programs used by the business.
• Good co-ordination with sales and operation team.
• Handles customer inquiries and complaints, resolving or escalating difficulties as required.
• Proper judgement must be exercised when dealing with order discrepancy to ensure complete customer satisfaction.
• Responsible for resolving issues related to incomplete or inaccurate orders and assisting team members as needed.

Requirements:

• Detail Oriented
• Able to meet within deadline
• Experienced in Microsoft Office

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: [email protected]

Contact Number: 8805 9869

Job Responsibilities:

• Handle sales inquiries from online platforms, phone calls, emails, messages, and referrals.
• Identify customer needs and provide tailored recommendations for products and services.
• Generate and follow up on quotations, ensuring prompt and effective communication with clients.
• Work closely with relevant branches to facilitate customer viewings, move-ins, and other logistical arrangements.
• Ensure that the customer database is kept accurate and up-to-date at all times.

Job Requirements:

• At least O Levels or equivalent qualifications.
• Minimum 1 year of work experience, preferably in a sales or customer service role.
• Friendly, solution-oriented, and proactive in addressing customer needs.
• Patient and understanding with a strong ability to communicate effectively.
• Comfortable interacting with a diverse range of people.
• Capable of working independently as well as collaborating within a team.

Interested candidates who wish to apply for the advertised position, please clock on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

BullionStar is growing quickly! We are hiring an experienced Java developer. BullionStar offers a versatile environment with varying tasks in an exciting industry.

Our development team is using some of the latest technologies such as Kafka, Redis, Kubernetes, Spring Boot and Selenium. We embrace DevOps, automated testing, monitoring and error reporting.

The Senior Java Developer role will have the following responsibilities:

Software Engineering/Programming

• Design and develop back-end systems in our e-commerce platform.
• Automate testing, deployment and monitoring.
• Collaborate with the CTO to implement the product development road-map.

Skills and Characteristics

• Self-motivated: You are expected to manage the different priorities of tasks assigned to you and manage your own time.
• Ownership & Responsibility: You are required to drive changes and improvements taking full ownership from idea to implementation.
• Responsible: You are expected take responsibility together with the rest of the development team to develop and manage our software solutions long-term.

Qualifications and Requirements

• Excellent competence in Java, Spring and JavaScript is required. Competence is more important than working experience. A candidate would typically have a minimum of 3 years relevant working experience but exceptions can be made for outstanding candidates.
• Experience developing web and stand-alone applications in Spring technologies such as: Spring Boot, Spring REST.
• Hands-on experience with MySQL (or any relational databases), data storage, archiving and retrieval.
• Experience with secure coding practices and resolving system vulnerabilities.
• Experience in managing and troubleshooting Linux systems.
• Proficient spoken and written English.

Nice to have but not required:

• Experience in unit testing frameworks and in test driven development.
• Experience in DevOps and GitOps and common frameworks such as Gitlab.

This is a permanent full time position. The job location is at BullionStar's headquarter at 45 New Bridge Road.

Salary and Benefits

The salary is dependent on your capability, experience and skills. The typical starting salary is SGD 7,000-11,000 per month plus up to two and a half month's bonus salary with a minimum bonus salary of one month. BullionStar furthermore offers reimbursement of medical bills and access to an employee health and fitness benefit program.

• Singapore Based (Gul Crescent - Company Transport @ Chinese Garden, Lakeside, Boon Lay)
• Monday to Friday: 8.15am - 5.45pm
• Diploma in electrical and electronic or mechatronics engineering; min 3 yrs experience
• Career Progression Opportunities

Job Description:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in automobile industry (Electrical & Mechatronics) will be an advantage
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirements:

• Minimum Diploma in electrical and electronic or mechatronics engineering
• Posses Class 3
• Min 3 yrs experience

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279